Los Alcatraces Reception Hall Reviews
View more informationReviews
4.4 out of 5 rating
4.4 Good
4.4 out of 5 rating
6 Reviews
87% recommend it
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Quality of service 4.3 out of 5 rating
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Average response time 4.3 out of 5 rating
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Professionalism 4.3 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.3 out of 5 rating
Awards
6
Weddingwire
4.4/5
6 reviews
Google
4.2/5
155 reviews
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Lola M. Sent on 03/01/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mariana and Melly
Thank You so so much for the amazing work y'all do. I looked at many other venues and did attend several Expos but this venue was by far the best choice we could have ever made. Many thanks to their entire staff especially Mariana and Melly who helped make our daughter's day so very special and amazing. From start to finish it was excellent Customer Service and a pleasure to have met such an amazing staff. The food and all the accommodations they recommended and helped with was simply wonderful. I highly recommend it you will not be disappointed.Thank You so so much for the amazing work y'all do. I looked at many other venues and did attend several Expos but this venue was by far the best choice we could have ever made. Many thanks to their entire staff especially Mariana and Melly who helped make our daughter's day so very special and amazing. From start to finish it was excellent Customer Service and a pleasure to have met such an amazing staff. The food and all the accommodations they recommended and helped with was simply wonderful. I highly recommend it you will not be disappointed. -
Quality of service
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Mariel W. Sent on 03/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excelente atención
Muchas gracias al equipo que trabaja en este salón, mi esposo y yo nos sentimos muy confortables con la tencion que nos dieron, no cabe duda que fue increíble nuestra boda gracias a su apoyo, súper recomendable, buena atención, buena comida buena música buen todo gracias ☺️❤️Muchas gracias al equipo que trabaja en este salón, mi esposo y yo nos sentimos muy confortables con la tencion que nos dieron, no cabe duda que fue increíble nuestra boda gracias a su apoyo, súper recomendable, buena atención, buena comida buena música buen todo gracias ☺️❤️ -
Quality of service
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Mariela Sent on 11/17/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I am so blessed to have had my wedding at this beautiful, wonderful and amazing reception hall. Everything was completely perfect from the decorations, food, service and amazing staff! Carmen Cazares was a blessing she was not only a event coordinator she ended up being a friend. My wedding was prefect because I was treated as family I appreciate everything and everyone.I am so blessed to have had my wedding at this beautiful, wonderful and amazing reception hall. Everything was completely perfect from the decorations, food, service and amazing staff! Carmen Cazares was a blessing she was not only a event coordinator she ended up being a friend. My wedding was prefect because I was treated as family I appreciate everything and everyone. -
Quality of service
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User1502353 Sent on 01/09/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding reception was here, It was great! I highly recommend this venue (:My wedding reception was here, It was great! I highly recommend this venue (: -
Quality of service
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Teresita Sent on 09/20/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Este lugar lo recomiendo .como uno de los mejores salones que he ido a fiestas ,en Houston .aparte que el trato es unico en todo el personal que trabaja aqui .responsables y la Senora Beatriz .siempre contesta tus llamadas y siempre al pendiente de todo .y las ideas para tu evento son unicas te la recomindo .Este lugar lo recomiendo .como uno de los mejores salones que he ido a fiestas ,en Houston .aparte que el trato es unico en todo el personal que trabaja aqui .responsables y la Senora Beatriz .siempre contesta tus llamadas y siempre al pendiente de todo .y las ideas para tu evento son unicas te la recomindo .Los Alcatraces Reception Hall's reply:
Thanks Silvya for your review we were very very happy planning your event , and we are very glad you were happy with our work.
Gracias Silvya por tus comentarios , fue un placer para nosotros servirlos, y nos da mucho gusto que hayan quedado satisfechos con nuestro servicio. -
Quality of service
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Gisela Sent on 03/31/20181.1 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
I’m sharing it as a guest. The owner kept us outside until the time to come inside. She didn’t want anybody inside the hall, before pics were taken.
Place is nice and was nicely decorated, but they might need to work on customer service.I’m sharing it as a guest. The owner kept us outside until the time to come inside. She didn’t want anybody inside the hall, before pics were taken.
Place is nice and was nicely decorated, but they might need to work on customer service. -
Quality of service
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