Long's Jewelers Reviews
Reviews
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Awards
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![JENNIFER]()
Jennifer Sent on 10/13/2023Gorgeous wedding band
Our sales professional helped me to find a band that matched my estate engagement ring perfectly. Love my set! Will shop here again! -
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![Ashleigh]()
Ashleigh Sent on 07/02/2021Love our rings
Timeless and beautiful full of sparkle. Great customer service and great prices -
![Kimberly]()
Kimberly Sent on 07/28/2020Find Eddie at Long's in Nashua, NH
Eddie has been essential in helping my now husband find my engagement ring; and then helping us with our wedding bands. I was immediately drawn to the Sylvie rings and Eddie was able to assist with putting together a loose diamond in to the setting. He also made us aware of the Wedding Band Expo which provided a true savings! Can't thank Eddie enough for his professionalism and kindness. Love the whole Nashua NH crew! -
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![Liza]()
Liza Sent on 12/15/2019Amazing Experiences
We first discovered Long's on a whim when beginning to look for wedding bands. Our first visit, we were alerted to their Wedding Band weekend. I was able to pick my band out and have the specifications ready to go for the event. When we arrived for the event we were paired with Sue, who is based in their Braintree store. She made everything about our experience amazing. So much so, that my husband and I have been back a few times to visit, get my rings cleaned and checked out by Sue because we know that we are in good hands.
I cannot recommend Long's enough! -
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![Jenny]()
Jenny Sent on 01/28/2019Excellent Service and Great Promotions
We purchased the engagement ring as well as our wedding bands from Long's Jewelers. We were able to attend one of their semi-annual "wedding band weekends" at the Burlington location and saved a great deal on the wedding bands. We were also able to enter contests and drawings for various gifts. The engagement ring was purchased at their Nashua, NH location, and has been repaired there once, and was cleaned just before the wedding. Everyone we have dealt with at Long's has been exceptional. -
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![Kathryn]()
Kathryn Sent on 06/16/2018Long's has great quality jewelry and superb customer service. We got my engagement ring and both our wedding rings here, and would recommend Long's to everyone. They made us feel so welcome and were always very pleasant. Between our two purchases, we ended up dealing with the same manager twice, and he actually sent us a handwritten card thanking us for choosing Long's. It made quite an impression, and I will always go to Long's for my jewelry now. -
![Sarahmouche]()
Sarah Sent on 01/17/2017Delightful to work with and a great selection. We actually found my engagement ring among their estate collection and we were thrilled with the value and the quality. Their service is speedy and friendly and the staff were very adept. Would recommend them to anyone looking for a quality piece at a reasonable price. -
![shauna]()
Shauna Sent on 09/02/2015We purchased both of our wedding bands from Longs. His is carbon fiber and mine we had custom designed to match my engagement ring. The rings were both priced below what we expected and the quality is great. We still have one month to go until we get married but we look forward to getting married and wearing these rings forever! These will not be the last purchases we make at Longs! -
![Sarina]()
Sarina Sent on 01/23/2015My fiancé bought my engagement ring from Long's right before their wedding band event in August and we couldn't be happier with it! The ring is gorgeous and we got an AMAZING deal because of the event! We went together to pick out the style I wanted. We had to order the ring from the designer and took about a month to come in. When my fiancé finally proposed I noticed the center diamond was crooked in the halo setting, so I took it back. I know I can be a little OCD with these things, but Judd completely understood and made sure it would be perfect. They resized the ring to fit my finger better and had the diamond fixed within two days!
Everyone who works there is so helpful and professional. They really want all of their customers to be educated and happy. We will be back to get our wedding bands during one of their next events! Thank you again! -
![User1468803]()
User1468803 Sent on 12/10/2013My husband and I had such an amazing experience with Long's Jewelers. We went in with a vision and began to share this with the representative. He showed us a few rings that weren't quite right. I explained a bit more and all of a sudden, he said he had the perfect ring for me and disappeared. A few minutes later, he returned with a GORGEOUS estate piece that looked just like the image in my head! He was able to sell it to us at our budget point as well. A few minutes later, while speaking with another representative, we were told that the gentleman who helped us was one of the owner's! He hand selected my wedding ring. I couldn't be more thankful for his understanding of what I was looking for! -
![Shannon A]()
Shannon Sent on 09/22/2013My FH bought a custom-made engagement ring from another jeweler. I wanted a wedding band that matched, but could not find one where the diamonds stopped at the same point as the e-ring. The jeweler that FH bought the e-ring from quoted me $1200 to custom match the wedding band. I heard about Long's through a "wedding band event" they were having. It is kind of a hike from me, but I went anyway. A sales associate brought me to a booth of a company they work with called "Just Perfect" whose design point is I guess percentage of the band that the diamonds will be on (not sure if I explained that right), but basically it makes the custom ring less custom. I could not leave my e-ring with them because I had my engagement pictures in a couple weeks, so they gave me all the info I would need when I got back. When I went back to Long's a few weeks later, not only were they super friendly and helpful, they actually honored the sale from the wedding band weekend! I paid $563 for my wedding band. Talk about savings! I love it! I can't say enough about the quality of the jewelry, or the helpfulness and friendliness of the staff. Oh yes, and did i mention it took them all of 9 days to get both rings back to me? I had been quoted 2 months at the other place. -
![Stephanie]()
Stephanie Sent on 06/04/2013We got our rings here just before a big sale and they were kind enough to give us the sale price! They also gave us a nice double ring pouch. Engraving was very quick - we were expecting to wait a few months for our rings to come in but we had them within a week. -
![smiles]()
Diane Sent on 06/18/2012Last summer I had gone to look at rings and a super nice woman - Jennifer Jones - helped us out. We just went back this weekend to really narrow down and actually buy a ring! I was happy when we arrived and got the same woman as she was working that day and I had mentioned her name. She's amazing and the place is great as well. We were greeted with professionalism and the best part is that THEY DON'T WORK ON COMMISSION (like Jared and so many of them do) so there is no pressure. Jennifer spent a lot of time with us and at no point did I ever feel pressure or pushiness. We had an awful experience at Jared in Burlington - very pushy ladies so much so that I never want to set foot into a Jared again. We liked the selection and we loved learning a lot from Jennifer about diamonds in general. She was so supportive and patient and I just can't say enough good things about her and Longs in general. If you are looking for not pushy and very friendly people with great selection and beautiful diamonds - Longs is the way to go. Ask for Jennifer Jones!! She has been doing this for 20+ years, knows what she is talking about and will make you feel so welcome and comfortable! My boyfriend and I walked out of there arm in arm and excited that we shared such a wonderful experience together! -
![Phil]()
Phil Sent on 05/22/2012Simply put..
Excellent service and quality
Very clearn facility
Excellent Jewelers -
![carolyn]()
Carolyn Sent on 04/24/2012Judd was incredibly insightful to our needs and recommended many options for our jewelry. His mom, Diane, started the process of choosing an engagement ring with my fiance. Then Judd helped us with our bands and a watch. He even brought in watches from other stores so I wouldn't have to travel to them to see the complete line. Long's dedication to customer service has made us life-long customers. I would never shop elsewhere for jewelry. -
![nicandpete]()
Nicole Sent on 08/25/2010We love our rings and Long's was SO great to work with! Great selection, fair prices, and NO pressure at all! -
![kati may]()
Kati Sent on 10/25/2009This was the one and only place my fiance went to purchase wedding bands. Not only was the shopping an absolute breeze, but the prices were very reasonable.
My husband lost almost forty pounds in the months leading up to our wedding. And his band was a full size too big when we were wed...so we brought it back to Long's afterward to have it resized. They didn't charge us a cent to have it fixed...and it still looks like new! -
![bostonbride919]()
Amber Sent on 10/14/2009My husband purchased my engagement ring at Long's in Burlington MA last year and we went back to purchase both wedding bands in Summer 2009. We have had such a great experience with service at Long's and the jewelry is top notch. I highly recomment Judd at the Burlington location for all of your jewelry needs! -
Casey Sent on 12/18/2017I love Longs and have been going for years before getting engaged/married. We usually go to the Longs in Peabody, and work with Jennifer Jones, who is amazing and so helpful!!
We love the selection and quality that Longs offers. We enjoyed taking advantage of the discounted wedding bands that were offered during a wedding band weekend twice a year. They also have vintage items or pre-owned items, which are discounted so you don't always feel like you're breaking the bank. They have something for every price range, and you can count on the quality of your items. If you're not satisfied, they offer a 30 day money back guarantee, free ring sizing (1 per ring), and you can always upgrade items with them down the road. -
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