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Weddings

Loft 84 Wedding and Event Venue Reviews

Loft 84 Wedding and Event Venue

Loft 84 Wedding and Event Venue

Riverside, CA
3.2 out of 5 rating, 4 Reviews
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Reviews

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3.2 out of 5 rating
3.2 out of 5 rating
4 Reviews
64% recommend it
  • Quality of service
    3.3 out of 5 rating
  • Average response time
    2.9 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    3.5 out of 5 rating
  • Flexibility
    3.3 out of 5 rating
  • User2567861 Sent on 04/04/2016
    4.6 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    This location was ideal for my wedding theme. It's vintage. It's intimate. Owners are wonderful and incredibly talented at what they do. They made it very easy to communicate. Would definently recommend this venue!
  • E
    Eliana Sent on 05/25/2018
    2.3 out of 5 rating
    • Quality of service
      2.0 out of 5 rating
    • Average response time
      2.0 out of 5 rating
    • Professionalism
      2.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      2.5 out of 5 rating
    Cons:
    Was made many promises at the beginning and told not to worry.
    They took forever to have a contract made with all these so called promises.
    Neglected to mention certain things were not included with wedding coordinators.
    Day of demonstration of table; they had nothing of what I had requested. They told me they would have a sample table of what the table would look like, the day of the wedding, and I even purchased a floral arrangement, only to see a naked table with practically nothing on it.
    Had to pay for the cake cutting; the day of the wedding at the time of the cake cutting; $100.
    Accidentally left shoes behind in bridal suite and was never contacted about leaving personal item behind.
    Called them the next day about the shoes and they said they “hadn’t seen anything”...
    It’s common courtesy to do so and contact the last bride or event party if they see items left behind. They replied with “per contract we are not responsible for any personal belongings”.
    Received shoes almost a month later since they refused to look for them where I told them I had left them. Simple task they made very difficult. I’m sure they have a cleaning staff. Did they not see them and wonder “hmm these shoes must belong to the bride from last night”? (assuming they clean daily).
    Was told I would have a bar at the cocktail room and a week before the wedding, when I ask to confirm, they tell me, “You were supposed to tell us you wanted one, that is extra if you want that”.
    Was told that the guest could go into the patio; it was closed off day of wedding.
    Pros:
    Venue is beautiful. That’s it.
    Price is ok, but a lot is hidden and must be payed for, separately.

  • H
    Haneen H. Sent on 07/09/2023
    1 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
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      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Worst experience

    my experience as maid of honor
    We arrived at the venue promptly around 10:30 am, once we were there nothing was set up and by nothing I mean not even the groomsmen’s room or the bridal suite. The bride and all her bridesmaids had to wait for someone to finish cleaning up the bridal suite which set us back quite a bit as we were on a very tight schedule. Cleaning should have been completed prior to our arrival, very negligent on their part.
    Once we were in the bridal suite they began to wax the floors in the venue which made it very difficult to come and go as we pleased. They had rerouted us to go through the back which did not look safe at all because it was a very narrow hallway with a lot of shelves that were stacked very high. Some one who worked at the venue stated that they forgot there was a wedding today and they thought it was tomorrow! SO UNPROFESSIONAL AND NEGLIGENT!
    Now fast forward to the actual party, they had said that we have 30 min to kick I believe it was 50 people out of the wedding or we will be shut down. Now we begged them to open the cocktail room back up bc we didn’t even use it in the first place and they refused even though clearly that was included in our contractual agreement! Also let me add the the bride had spoken to you guys about the wedding being up to 200 people and not once did u communicate to her that 200 people will result in a shut down due to covid, in fact one of the main reasons we went with loft 84 was bc of that count! Anyways very horrible experience from start to finish. The day had started horrible because of miscommunication, unprofessionalism, and negligence and it ended with the bride crying. Thanks for absolutely nothing.