Loews Philadelphia Hotel Reviews

49 | Philadelphia, PA
See photos, pricing and details

49 Reviews for Loews Philadelphia Hotel

Recommended by 96% of couples

4.8 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.9
  • Flexibility 4.8
  • Value 4.8
  • Average response time 4.7

Awards

49

2 User photos

Order by:
  • J

    Jillian rooney · Married on 12/28/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    fabulous service, incredible kindness, and flexibility

    I got married at the Loews Hotel on 12.28.19 and had the absolute BEST time! We got married on the 33rd floor with 220 people, and had the reception in the Millennium ballroom on the 2nd floor. We did not have a wedding planner, and so Elizabeth was able to fill all of our needs. From the ceremony to the cocktail hour to the reception, everything went so smoothly. The staff at the Loews could not have been more kind and helpful to me and my guests. At every moment, someone from the Loews was there to help us. We absolutely loved having our wedding in Philadelphia and especially at such a nice venue. I would absolutely recommend the Loews 11/10 !!

    Sent on 01/15/2020
  • L

    Lamar Collins · Married on 12/17/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Best service

    Received the best service out of every location visited.

    Sent on 01/01/2020
  • P

    Priya · Married on 05/11/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing Indian wedding weekend!

    We had a large Indian wedding at the Loews, with several different events happening and many vendors and guests. Across the board, the Loews did an amazing job taking care of us, and really made the weekend special for me and my husband. Every single staff member was incredibly helpful, and our guests found the entire experience spectacular!

    Could not recommend more highly!

    Sent on 05/14/2019
  • Caitlin

    Caitlin · Married on 03/16/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great for wedding room block

    When we booked our venue in Philly, we knew we wanted to stay at the Loews for our wedding weekend. Sabrina and Mary were so amazing to work with. They were organized, professional and kind. We were so pleased with the room rate they were able to offer our guests. Everyone was shocked they were able to stay at such a gorgeous hotel for a reasonable rate. We also did our first look photos on the 33rd floor overlooking the city and they are amazing. All of our guests had a great experience and after the reception ended, our guests loved hanging out at Bank & Bourbon to continue the celebration. They also made our weekend incredible with a beautiful suite with views of the city and sweet surprises on our wedding night to make us feel so special. We also booked an additional conference room for the bridesmaids to get ready in and it was so perfect and reasonable to book. We loved the Loews and look forward to coming back.

    Sent on 05/24/2019
  • S

    Stephanie · Married on 02/23/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Quintessential Philly Hotel!

    The Loews was a high quality and convenient center city hotel block for our wedding guests!
    The Skyline Suite had a gorgeous view and was perfect for getting ready in the morning as a bridal suite. I really appreciated the surprises and attention to detail! Incredible photo locations as well.
    Sabrina Rogan (manager) was incredibly helpful with everything we needed and responsive throughout the whole process. The staff was amazing and friendly!
    The lobby bar is lively and fun - I would suggest if using as an after party though to reserve a space as it can be really crowded.
    Overall, an amazing & impressive experience!

    Sent on 03/24/2019
  • K

    Kacey (Reichhard) Adams · Married on 10/13/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wedding room block

    We cannot say enough to express how happy we are with our experience at the Loews! We chose The Loews for our wedding hotel room block, got ready there on our wedding day, and hosted a brunch the morning after. From the moment we first connected with Sabrina for our hotel room block to the wedding weekend itself, they blew away all of our other experiences when researching hotel options. Sabrina couldnt have been more attentive, prompt, and personable. Planning with her was like a breath of fresh air. She worked with us to make sure our guests could make an affordable weekend out of our wedding which was a destination trip for most. She also helped pick out suites for us and our wedding party to get ready in that were unbelievable in character, views and space, but affordable as well. Everyone from the bell boys and valet parking attendants, to the concierge and room service, were all professional and happy to help. Even though there were probably multiple room blocks and weddings happening there that weekend, they treated us like we were the only ones. We dont want to ruin ant of the surprises they carry out for newlyweds, but they truly go above and beyond, which made the weekend magical. Between Sabrina, Elizabeth, and Mary, we didnt have to worry about a thing. We knew they had it all organized. The catering for our brunch was perfect as well, and we couldnt have dreamt of a nicer room to spend more time with our guests. Last but not least, our personal concierge, Kevin, was unbelievable. He always made sure we were taken care of and we genuinely enjoyed his company. He did everything with a smile on his face. We are so happy that we chose the Loews and cant wait to go back there for years to come.

    Sent on 11/11/2018
  • V

    Valerie · Married on 08/18/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had my ceremony and reception at the Loews in August. Andreea and her team were amazing from the first meeting to the big day! My husband and I asked a TON of questions and we always received detailed answers. Andreea made sure that any concerns that we had were addressed and made sure our ceremony and reception were exactly what we wanted. Our guests are still raving about our ceremony views and the reception food (especially the steaks and the cake). THANK YOU!!!!!

    Sent on 10/01/2018
  • S

    Stephanie · Married on 10/21/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I cannot say enough fantastic things about the staff at the Loews Hotel! Sabrina and Mary helped us set-up our wedding room block, and they were both exceptional to work with. They were quick to respond to any and all questions, got us a great room rate (especially for the city), and did everything they could to extend reservations when asked. They really went above and beyond to make our wedding night at the hotel extra special too! Our guests staying in our room block also had the most wonderful things to say about the staff - everyone was extremely polite, professional, and accommodating. Rooms were clean, views were beautiful, and the bar off of the lobby was a great place to keep the celebrations going. We also hosted a post-wedding brunch on the 33rd floor of the hotel, and Elizabeth was an absolute delight to work with! The brunch was great, the food was delicious, and it was the perfect way to end our wedding weekend. I would HIGHLY recommend the Loews Hotel for any and all wedding events!!!

    Sent on 10/25/2017
  • Kaela

    Kaela · Married on 09/02/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used the Loews Hotel in Philadelphia for the room block for our wedding. We had about 80 rooms booked as part of the block which was more than we anticipated. When I realized we were not going to have enough rooms as part of the block for our guests, I contacted the Loews and they added more rooms without a problem. They gave us a very nicely discounted rate for our upgraded suite. We used their catering service for breakfast for the bridesmaids while we were getting ready and they delivered the chairs and powerstips needed for hair and make up all very promptly. While we were still in the booking process, they suggested having an "unofficial" afterparty at the hotel bar, Bank and Bourbon. They promised to staff extra bartenders and on the night of the wedding they delivered. Our guests were thrilled to come back at the end of the night, change out of their dress clothes, and get themselves a drink from the bar (all at no additional cost to us!). Overall, would highly recommend the Loews for any downtown Philadelphia wedding.

    Sent on 09/21/2017
  • M

    Michelle · Married on 02/24/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We didn't get married here but had a room block at Loews for our wedding guests this past February. We really wanted to use this hotel because it’s a nice hotel, and it turned out they were one of the most cost effective options! For such a nice hotel, we really did get a great rate. The contract booking was all done through Sabrina, who was extremely patient with us and answered all of our questions promptly. Once we booked the rooms, we worked closely with Mary who, just like Sabrina, was always available and accommodating. The parking is a little pricy, but since we booked so many rooms they were able to give us a bit of a discount, which our guests appreciated. We loved this hotel and would definitely stay there again, and would also recommend it for any couple who needs a room block for their wedding.

    Sent on 04/09/2017
  • C

    Christina · Married on 06/18/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had our wedding at the Loews on the 33rd Floor on the evening of 6/18/16. We couldn’t be happier with our experience! Our guests stayed in the hotel as well, and absolutely loved the location and the architecture of the building itself. The lobby was a great gathering space that we ended up hanging out in a lot over the course of the weekend.
    The staff was super professional, as well as friendly. They accommodated us with whatever random needs arose.
    For the wedding reception, we worked with Diana who was incredibly kind, helpful and responsive over the course of a year that we were planning. She made sure that all of the (many) details I had planned came together seamlessly on the day of. I felt like I was in good hands and didn’t have to worry about a thing. Everything was set up on time, and they even arranged for us to be able to set up something earlier than normal so it would be done before we headed to the church.
    Everyone loved the spaces on the 33rd floor and the views over sunset and into the evening were a big hit! The food was fabulous, and the wait staff was truly professional. Everyone especially said they loved the dessert.
    I feel like we got great bang for our buck, the whole experience really luxurious and modern. We couldn't be happier!

    Sent on 06/23/2016
  • B

    Basia · Married on 06/11/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We booked our wedding here after attending a wedding at Loews in Philly and loving the food and venue! We had a ceremony and cocktail hour on the 33rd floor and the reception in the Millennium Ballroom. Every room and floor is beautiful so you can't go wrong and the hotel in general is gorgeous. We can't say enough about the food at this venue- we loved it! We worked with Diana to coordinate and set up everything for our special day (6/11/2016) and we loved working with her (she was amazing)! She made everything run smoothly for us and answered all of our many questions throughout the year. We worked with Sabrina and Mary to set up rooms for guests including our getting ready rooms, wedding suite, etc. They were both amazing to work with. We highly recommend the Loews Hotel for weddings and other events!

    Sent on 02/19/2017
  • J

    Jojo · Married on 04/30/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our wedding day was April 30, 2016. We did a Hindu ceremony and Catholic Ceremony, both in the Millennium Ballroom. Following the ceremonies, we had our cocktail hour in the Millennium ballroom lobby, and reception in the Regency Ballroom.

    We loved the Loews' cost, modern decor, proximity to transportation for our out of town guests, hotel rooms and ballrooms. From the beginning of the process, Andreea (our Catering Manager and life saver) was on top of each detail even though we had a logistically complicated wedding. She was very responsive, professional, and flexible.

    We knew we wanted the food to be one of the highlights of our day. Andreea and team were able to collaborate with our external Indian food vendor to present the Loews catering and Indian catering as a cohesive meal. Again, the pricing was very fair. Andreea was able to swap out hors d’oeuvres options we didn't need for a discounted Viennese dessert display and ice cream bar.

    Our guests loved the modern, clean rooms. We started our room block with a smaller package of rooms, but as the day approached, the Loews team helped us get an additional 15 rooms at our rate, even though it was Penn Relays weekend. They worked very hard to accommodate our guests and get checked in before our ceremony started (our ceremony started at 2pm and check in was 4pm).

    The day of the wedding the Loews team was, again, on top of every detail. Our guests raved about the food and the friendly staff. Andreea, again, was amazing. She was on top of the schedule and made adjustments when we ran late so our guests had no idea. One small detail that shows her and her team's dedication -- for the Hindu ceremony we had to take our shoes off. As we exited the Millennium ballroom afterward she had slippers ready for us so we didn’t have to continue walking around barefoot.

    Overall we had an amazing experience with the Loews and definitely recommend them as a venue.

    Sent on 09/17/2016
  • J

    Jaclyn · Married on 04/16/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    It was a pleasure working with the Loews. We had the ceremony in the Commonwealth and the reception in the Millenium Ballroom, and had our brunch on the 33rd floor the next day. Our guests also stayed at the Loews, myself and my husband included. (We were very happy with the generosity and thoughtfulness of staff, especially with regards to the little complimentary gifts and special touches they added to the bridal suite for both my bridal party during the day, and me and my husband at night.) The Loews was very accommodating and helpful! We were very happy with the quality and selection of food, the clean facilities, and courtesy of staff. Thank you especially to Andreea Denes, who was extremely helpful in coordinating all of the wedding details and logistics!! The Millenium Ballroom is outstanding for large parties, and we loved the giant windows that open up to beautiful views! Everything was really well-done. Thank you Loews!

    Sent on 05/01/2016
  • User4858423 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I am SO happy we booked our room block at the Loews! Throughout planning, I was able to work with Sabrina and Mary - and both were incredibly responsible and professional. We got a great deal on the rooms for our guests and everyone was happy with their accommodations that weekend.

    Sent on 05/12/2016
  • User6167040 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I am just beyond words with how elegant & breathtaking our wedding turned out. Andrea was so attentive & professional! Thank you to the staff, from Collin at reception to the waitstaff at our reception, you all made our day so memorable!

    Sent on 01/07/2016
  • E

    Emily · Married on 12/12/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Have your wedding at the Loews and you won't regret it! Beautiful venue - modern and elegant - for ceremony and reception.

    Sent on 05/10/2016
  • A

    Aimee · Married on 11/07/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Would highly recommend Loews for any bride!!! Great venue in the city - got married on the 33rd floor and the views were SPECTACULAR! So many friends and family were in awe. Amanda was such a pleasure to work with - extremely responsive and accommodating. Really made our big day the best day ever!

    Sent on 12/14/2015
  • K

    Katherine · Married on 05/23/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing Hotel!
    From the first phone call through the congratulations every aspect at the Loews was perfect. Sabrina was a joy to work with through the whole event planning stage. The rates she was able to provide for our block was far better than we expected it would be. From the moment we dropped of the hotel welcome boxes until we checked out, the staff was welcoming, helpful, and friendly. The amenities that were provided in the room for my now husband and I exceeded our dreams. From the personalized notes and the phone calls checking in to the treats left in the room, the Loews made our stay so memorable. Thank you Loews, and we will be back to stay!

    Sent on 06/15/2015
  • M

    Melina · Married on 04/04/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    # Marvelous view from the 33rd floor
    # Wonderful venue that was perfect for our wedding size (85 guests)
    # Elegant tasting with delicious food
    # Kind, warm, accommodating, timely, and professional staff

    Sent on 06/07/2015
  • J

    Jeffie · Married on 02/14/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Loews Philadelphia was truly INCREDIBLE world class hotel which is right in the heart of the city!! The staff was VERY HELPFUL and CARING they catered to all our need. Andreea our wedding coordinator went about and beyond to make our event a life long memorable experience. I HIGHLY RECOMMEND this hotel for any event or a just a night in the city of brotherly love. I still get compliments for our Valentines day wedding reception that was held here. You will not regret this choice!! Great place to stay, wonderful atmosphere, and really friendly staff.

    Sent on 05/05/2015
  • User4420538 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My entire family and friends stayed last weekend for my wedding and I cannot say enough on everyone's behalf how happy they were. Sabrina Haney with the Loews helped us with our wedding block and she was amazing! We visited the Omni and Monaco in Philadelphia but after meeting Sabrina we knew that the Loews was perfect! Sabrina went above and beyond to help us with every stage of the planning, and returned our calls and emails right away! The customer service is out of this world! We will only ever return to the Loews when visiting Philadelphia!

    Sent on 02/13/2015
  • User4238101 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Loews Hotel was absolutely one of the best decisions and me and my husband made to celebrate our wedding with food, friends, families, and music! Amanda, the manager, was super helpful in everything, very professional and courteous, prompt in responses, accommodating, and very kind and nice to us. The staff members were very professional and they knew how to run the show with no blemishes during the whole reception. We also loved the complementary overnight stay at the hotel - the top floor with the beautiful view of the city of Philadelphia - for our first-night wedding. They decorated the room with rose petals, provided us a bottle of champagne, and also sent us a congratulations card. We were so blessed to have met these folks through our wedding/reception!

    Sent on 03/06/2015
  • User4305338 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We recently had our wedding at the Loews. It was fantastic! Everything about it was just great… The cocktail hour on the 33rd floor was beautiful with views of the city. The reception was in the Millennium Ballroom and that was just as equally beautiful with the city lights shinning in the room. The food was delicious and the staff was so attentive. The Loews (Amanda, specifically) made the wedding planning process stress free and guided me through the necessary steps. I truly can't say enough things about the Loews. I highly recommend this venue if you want a classic Center City wedding with great food, drinks and decor!

    Sent on 10/23/2015
  • User3307984 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We wanted a true philadelphia wedding -- and there was no other place that offers you amazing views from the 33 rd floor and is in the heart of the city. The Loews was a great venue for us--we had cocktail hour on the 33 rd floor followed by a reception for 200 in the millennium ballroom. Amanda Congar and her team exceeded our expectations...she worked with us on all the details and the day and night were perfect. We currently live in NY so having a true professional working with you helps..there was quick follow up with any questions and she offered her suggestions. We had a personalized tasting --the food is incredible and same with the drinks!

    We had over 70 rooms for our hotel guests that weekend--Sabrina Haney and her team were exceptional to work with.

    The Loews helped to make our wedding and wedding weekend just perfect .

    Sent on 08/15/2014