Limousines of Newport and Providence Reviews

Reviews

• Kayla Sent on 10/31/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Fantastic from start to finish!

  Limousines of Newport and Providence were fantastic to work with! Dianne was responsive, helpful, and friendly from the moment I first reached out to her. You are in excellent hands with Dianne and her team. We used three different vehicles on our wedding day and everything was perfect. The drivers were also so professional, friendly and courteous. I have nothing but positive things to say about their services and would highly recommend them!

  Limousines of Newport and Providence were fantastic to work with! Dianne was responsive, helpful, and friendly from the moment I first reached out to her. You are in excellent hands with Dianne and her team. We used three different vehicles on our wedding day and everything was perfect. The drivers were also so professional, friendly and courteous. I have nothing but positive things to say about their services and would highly recommend them!
• Heather D. Sent on 10/08/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Amazing experience!

  We contracted a vintage rolls Royce, a 20 passenger super stretch limo, a 10 person limo and 2 school buses for guests through Limos of Newport and Providence for our wedding in Kingston & Plymouth MA on 10/1/22. We had a 200+ person wedding with a huge bridal party and the transportation being taken care of so seamlessly was such a relief to get everyone where they needed to be. The sales manager Dianne was great to work with and extremely responsive. Everything showed up on time and was great, highly recommend!

  We contracted a vintage rolls Royce, a 20 passenger super stretch limo, a 10 person limo and 2 school buses for guests through Limos of Newport and Providence for our wedding in Kingston & Plymouth MA on 10/1/22. We had a 200+ person wedding with a huge bridal party and the transportation being taken care of so seamlessly was such a relief to get everyone where they needed to be. The sales manager Dianne was great to work with and extremely responsive. Everything showed up on time and was great, highly recommend!
• Mary M. Sent on 12/30/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Excellent Professional Service in Every Way

  Dianne McGillivray of Limousines of Newport and Providence is amazing: experienced, knowledgable, personable & unflappable. She answers every call/email promptly and quickly moves your plans to the next step. We needed two days of transportation for 100 guests/wedding party, so we had a lot of moving parts.
  What was superlative:
  - The clean, well-maintained vehicles and professional drivers who showed up on time, were patient, friendly and adapted to last minute changes;
  - Dianne's ability to assess and provide for our transportation needs from start to finish.
  - Consistent, professional excellent customer service all around.
  Dianne and her team are awesome. I'd give 6 stars if I could.
  Thank you again, Dianne!

  Dianne McGillivray of Limousines of Newport and Providence is amazing: experienced, knowledgable, personable & unflappable. She answers every call/email promptly and quickly moves your plans to the next step. We needed two days of transportation for 100 guests/wedding party, so we had a lot of moving parts.
  What was superlative:
  - The clean, well-maintained vehicles and professional drivers who showed up on time, were patient, friendly and adapted to last minute changes;
  - Dianne's ability to assess and provide for our transportation needs from start to finish.
  - Consistent, professional excellent customer service all around.
  Dianne and her team are awesome. I'd give 6 stars if I could.
  Thank you again, Dianne!
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• Jani S. Sent on 08/16/2021
  5 out of 5 rating

  5.0
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  Stellar service at a great price

  Kathy, our driver, arrived early for pickup in a clean, well-maintained limo, that was even better than we imagined. Working with Dianne in the planning process was also a breeze. She quickly replied to emails and was always ready to help figure things out. Their prices are also unbeatable. I wouldn't hire a limo from anywhere else!

  Kathy, our driver, arrived early for pickup in a clean, well-maintained limo, that was even better than we imagined. Working with Dianne in the planning process was also a breeze. She quickly replied to emails and was always ready to help figure things out. Their prices are also unbeatable. I wouldn't hire a limo from anywhere else!

  Limousines of Newport and Providence's reply:

  Thank you for your great review Jani! We take pride in providing a top notch service and appreciate your feedback. On behalf of all of us at Limousines of Newport and Providence, we wish you and Nicholas a lifetime of good health and happiness!
• Priya Sent on 07/13/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  Seamless experience with Dianne!

  Dianne was wonderful to work with! She helped us reschedule our booking by a year due to Covid, and leading up to the wedding helped us to map out our shuttle routes - which were a bit complex as our guests were spread across many locations. The shuttles were clean and reliable on the day-of. Thanks team!!

  Dianne was wonderful to work with! She helped us reschedule our booking by a year due to Covid, and leading up to the wedding helped us to map out our shuttle routes - which were a bit complex as our guests were spread across many locations. The shuttles were clean and reliable on the day-of. Thanks team!!

  Limousines of Newport and Providence's reply:

  It was a pleasure to work with you Priya. I am so happy to hear that you had a wonderful wedding day and I appreciate your excellent review! On behalf of all of us here at Limousines of Newport and Providence, we wish you and your husband Rajiv a lifetime of happiness!
• Darien P. Sent on 10/20/2020
  5 out of 5 rating

  5.0
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  Wedding limo

  Dianne was top notch! Great company! Flawless service!

  Dianne was top notch! Great company! Flawless service!

  Limousines of Newport and Providence's reply:

  Thank you so much for your kind words. It was our privilege to be the transportation provider for Allison's wedding. Best to you and your family always!
• Sophie B. Sent on 10/14/2020
  5 out of 5 rating

  5.0
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  Exceptional!!

  Could not ask for better service! My husband and I had to move our wedding last minute from New York to Newport. It was a blessing to find Diane! She was super responsive and knew exactly what we wanted! Carlos, our driver, was fun and really gave us the best ride around Newport! I’m so thankful for Limousines of Newport and Providence. My bridal party still is talking about how fun the Trolley was!

  Could not ask for better service! My husband and I had to move our wedding last minute from New York to Newport. It was a blessing to find Diane! She was super responsive and knew exactly what we wanted! Carlos, our driver, was fun and really gave us the best ride around Newport! I’m so thankful for Limousines of Newport and Providence. My bridal party still is talking about how fun the Trolley was!

  Limousines of Newport and Providence's reply:

  Thank you so much for the great review. I am so happy to hear that you enjoyed your wedding day and the trolley we provided you! It was my pleasure to work with you and on behalf of all of us here at Limousines of Newport and Providence, we wish you and Ron a lifetime of happiness!
• Britny Sent on 07/19/2020
  5 out of 5 rating

  5.0
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  Efficient and easy!!

  I worked with Dianne & Limousines of Newport and Providence to coordinate my plan B COVID wedding. I can't thank Dianne enough for being professional and seamless in her communication. I couldn't imagine working with anyone else! The day of was absolutely perfect! They arrived on time (early!) for transport to and from the venue and made sure our rides were fun on both trips!! My friends said the trolley ride was one of their favorite parts! We also got our favorite photo with the trolley! Thank you for everything!

  I worked with Dianne & Limousines of Newport and Providence to coordinate my plan B COVID wedding. I can't thank Dianne enough for being professional and seamless in her communication. I couldn't imagine working with anyone else! The day of was absolutely perfect! They arrived on time (early!) for transport to and from the venue and made sure our rides were fun on both trips!! My friends said the trolley ride was one of their favorite parts! We also got our favorite photo with the trolley! Thank you for everything!

  Limousines of Newport and Providence's reply:

  Thank you for your kind words. It was our privilege to be your wedding transportation provider. On behalf of all of us here at Limousines of Newport and Providence, we wish you and David a lifetime of happiness!
• Shelly G. Sent on 07/14/2020
  5 out of 5 rating

  5.0
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    5.0
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  Appreciate

  Dianne was so wonderful to work with. She was helpful and professional. I highly recommend them.

  Dianne was so wonderful to work with. She was helpful and professional. I highly recommend them.

  Limousines of Newport and Providence's reply:

  Thank you so much for your positive feedback. It was our privilege to be your wedding transportation provider and we appreciate your business! On behalf of all of us here at Limousines of Newport and Providence, we wish you and Mike a lifetime of happiness!
• John Sent on 11/23/2019
  5 out of 5 rating

  5.0
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    5.0
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  Incredible

  Dianne is an exceptionally thorough woman and our chauffeur was courteous, funny, & sharp. I would trust Limousines of Newport and Providence with any occasion

  Dianne is an exceptionally thorough woman and our chauffeur was courteous, funny, & sharp. I would trust Limousines of Newport and Providence with any occasion

  Limousines of Newport and Providence's reply:

  Thank you so much John, we appreciate your business and kind words in your review. The staff at Limousines of Newport and Providence work very hard at providing the best service to our customers and wish you and your lovely bride a long and happy life together.
• Nicole N. Sent on 06/07/2022
  4.4 out of 5 rating

  4.4
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    5.0
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    4.0 out of 5 rating
    4.0
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    4.0
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    4.0

  Loved our Vintage Trolley & School Bus!

  Not a single regret!
  
  Dianne was great to work with leading up to the event and went above & beyond to make sure we got everything we needed for our wedding. It sometimes takes a bit of time to get a response from Dianne but, when you do, it'll have everything you asked for and more. You can also tell that Dianne REALLY cares about the experience of the bride & the groom and takes so much pride in her work.
  
  Our drivers (Joe & Chris) were absolutely delightful to work with and both were very flexible with our slight delays and minor changes in plans. Joe made sure we all knew champagne was available on the Trolley while our Wedding Party waited for my now-husband & I to take pictures and aptly navigated a very tricky parking situation on Ocean Road. We asked Chris to show up to our after party a bit later in the evening than originally planned and he was very patient as we watched the end of the Celtics game and said goodbye to all our guests.
  
  Cannot recommend highly enough!

  Not a single regret!
  
  Dianne was great to work with leading up to the event and went above & beyond to make sure we got everything we needed for our wedding. It sometimes takes a bit of time to get a response from Dianne but, when you do, it'll have everything you asked for and more. You can also tell that Dianne REALLY cares about the experience of the bride & the groom and takes so much pride in her work.
  
  Our drivers (Joe & Chris) were absolutely delightful to work with and both were very flexible with our slight delays and minor changes in plans. Joe made sure we all knew champagne was available on the Trolley while our Wedding Party waited for my now-husband & I to take pictures and aptly navigated a very tricky parking situation on Ocean Road. We asked Chris to show up to our after party a bit later in the evening than originally planned and he was very patient as we watched the end of the Celtics game and said goodbye to all our guests.
  
  Cannot recommend highly enough!
• Maggie F. Sent on 07/08/2022
  4 out of 5 rating

  4.0
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    4.0
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    3.0 out of 5 rating
    3.0
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    5.0
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    4.0
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    4.0

  Great service!!

  We hired Limousines of Newport and Providence to provide transportation for our guests between our hotel block and the venue. The mini coach we booked was in great condition and was very convenient for our guests. However, the process of booking with them was a bit tedious. After signing the contract and sending my payment information via a Word document (I would have preferred a more secure way to pay), it took a while to get confirmation that we were successfully booked. Our wedding venue had given me tight time restrictions to work with for guest drop-off, and Dianne was patient in helping me to work through those to figure out the best schedule for the shuttle. It took awhile to get a response whenever I reached out though, and I got the sense that things were a bit disorganized throughout the process. I booked the guest shuttle as a somewhat last-minute planning decision, so I will give them the benefit of the doubt as we were restricted on our transportation choices. The driver we had was very nice, the upkeep on the shuttles was to standard, and most importantly our guests were able to enjoy the night without having to worry about transportation. Thank you!!

  We hired Limousines of Newport and Providence to provide transportation for our guests between our hotel block and the venue. The mini coach we booked was in great condition and was very convenient for our guests. However, the process of booking with them was a bit tedious. After signing the contract and sending my payment information via a Word document (I would have preferred a more secure way to pay), it took a while to get confirmation that we were successfully booked. Our wedding venue had given me tight time restrictions to work with for guest drop-off, and Dianne was patient in helping me to work through those to figure out the best schedule for the shuttle. It took awhile to get a response whenever I reached out though, and I got the sense that things were a bit disorganized throughout the process. I booked the guest shuttle as a somewhat last-minute planning decision, so I will give them the benefit of the doubt as we were restricted on our transportation choices. The driver we had was very nice, the upkeep on the shuttles was to standard, and most importantly our guests were able to enjoy the night without having to worry about transportation. Thank you!!