Lily's Bridal Reviews
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
196 Reviews
92% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.6 out of 5 rating
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User photos
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Jennifer Sent on 11/19/20235 out of 5 rating
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Great experience!
I had a wonderful experience at Lily’s Bridal! As a plus size bride I was nervous about not having a lot of options to try on, but Lily’s has a large variety of plus size gowns. My consultant Octavia was a pleasure to work with. She understood my vision and concerns; and pulled gowns that met my criteria and then deviated just enough for me to see that what I initially envisioned didn’t actually work for me. I highly recommend Lily’s to any bride in the Baltimore area!I had a wonderful experience at Lily’s Bridal! As a plus size bride I was nervous about not having a lot of options to try on, but Lily’s has a large variety of plus size gowns. My consultant Octavia was a pleasure to work with. She understood my vision and concerns; and pulled gowns that met my criteria and then deviated just enough for me to see that what I initially envisioned didn’t actually work for me. I highly recommend Lily’s to any bride in the Baltimore area! -
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Desiree B. Sent on 10/13/20235 out of 5 rating
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My Bridal Experience
I had THE BEST EXPERIENCE at Lily’s! Octavia was phenomenal in helping me find the perfect dress😀 I honestly walked in thinking I wasn't going to find my dress, especially at my first visit but I was so wrong. Octavia was on point with the dresses that she selected for me based off of my style preference that I told her. As soon as I put it on the dress that I chose, my eyes watered so I knew it was the one! If you’re looking for the perfect dress, I ABSOLUTELY recommend you go to Lily’s!I had THE BEST EXPERIENCE at Lily’s! Octavia was phenomenal in helping me find the perfect dress😀 I honestly walked in thinking I wasn't going to find my dress, especially at my first visit but I was so wrong. Octavia was on point with the dresses that she selected for me based off of my style preference that I told her. As soon as I put it on the dress that I chose, my eyes watered so I knew it was the one! If you’re looking for the perfect dress, I ABSOLUTELY recommend you go to Lily’s! -
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Kara Sent on 12/04/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Go to Lilys!
I had a great experience with Octavia Dee! Octavia called me prior to my appointment and was very interested in what I was looking for so she could be prepared and make the best use of my time at the boutique. When I arrived, she gave me a pair of earrings as a gift and they had the store closed for just me with a sign that said "welcome Kara!" It was all about me that morning which really made me feel so special! Octavia allowed me to look at the inventory in the store as well as the gowns she prepicked, and we got to trying on dresses. She was personable and made me feel so comfortable. I was not loving any of the gowns I tried on and she was patient but smart to be asking what was missing from each one to help me get closer to a decision. Dee begin to assist to and they were really making it all about me and my day through it all. Finally I saw what would become THE DRESS on a manican across the boutique. It was a bit different than I thought I wanted but I thought it may not hurt to try since I was not feeling the others. Octavia and Dee quickly got it and once I put it on I instantly felt beautiful! I will be making it a custom dress through altering the neck and back lines, as well as adding buttons and sleeves, but it is just gorgeous and the price was reasonable too. They let me spend as much time as I wanted in my dress, let us pop champagne, and took pictures of me and my family +friends. It was a special day and I really appreciate Octavia and Dee to being so patient and helpful during such a big decision making process. I recommend Lilys for a personable experience, reasonable prices, and finding your dream dress!I had a great experience with Octavia Dee! Octavia called me prior to my appointment and was very interested in what I was looking for so she could be prepared and make the best use of my time at the boutique. When I arrived, she gave me a pair of earrings as a gift and they had the store closed for just me with a sign that said "welcome Kara!" It was all about me that morning which really made me feel so special! Octavia allowed me to look at the inventory in the store as well as the gowns she prepicked, and we got to trying on dresses. She was personable and made me feel so comfortable. I was not loving any of the gowns I tried on and she was patient but smart to be asking what was missing from each one to help me get closer to a decision. Dee begin to assist to and they were really making it all about me and my day through it all. Finally I saw what would become THE DRESS on a manican across the boutique. It was a bit different than I thought I wanted but I thought it may not hurt to try since I was not feeling the others. Octavia and Dee quickly got it and once I put it on I instantly felt beautiful! I will be making it a custom dress through altering the neck and back lines, as well as adding buttons and sleeves, but it is just gorgeous and the price was reasonable too. They let me spend as much time as I wanted in my dress, let us pop champagne, and took pictures of me and my family +friends. It was a special day and I really appreciate Octavia and Dee to being so patient and helpful during such a big decision making process. I recommend Lilys for a personable experience, reasonable prices, and finding your dream dress! -
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Kelly W. Sent on 08/15/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent customer service
I went to Lily’s this past weekend and had a lovely experience! Kim the owner really cares about her customers and makes herself available to them. She calmed my nerves and came in on her day off to let me see the dress. They truly have top notch customer service! 10/10!I went to Lily’s this past weekend and had a lovely experience! Kim the owner really cares about her customers and makes herself available to them. She calmed my nerves and came in on her day off to let me see the dress. They truly have top notch customer service! 10/10! -
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Emily T. Sent on 05/30/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Amazing! 5 stars isn't enough!
I went into Lily's after going to a few other bridal salons, not sure if I would ever find a dress that I loved. I ended up buying my dream dress!! It was exactly what I always wanted. My bridal stylist was amazing, and so helpful! They made me feel safe and comfortable, and I could not be happier with their service. Lily's really made me feel like family. I would recommend them to anyone I know! Thank you to Dee who really made my day special!I went into Lily's after going to a few other bridal salons, not sure if I would ever find a dress that I loved. I ended up buying my dream dress!! It was exactly what I always wanted. My bridal stylist was amazing, and so helpful! They made me feel safe and comfortable, and I could not be happier with their service. Lily's really made me feel like family. I would recommend them to anyone I know! Thank you to Dee who really made my day special! -
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Whitt Sent on 11/08/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Fantastic atmosphere and wonderful selection
I had an amazing experience at Lily’s Bridal and Prom Boutique over the weekend! The dress selection was great and offered a number of styles that I was able to try on. Dee was an amazing concierge and was super helpful throughout the entire process! She presented me with multiple options, gave her honest opinion, and really worked with me to ultimately say “yes” to the dress! I highly recommend!I had an amazing experience at Lily’s Bridal and Prom Boutique over the weekend! The dress selection was great and offered a number of styles that I was able to try on. Dee was an amazing concierge and was super helpful throughout the entire process! She presented me with multiple options, gave her honest opinion, and really worked with me to ultimately say “yes” to the dress! I highly recommend! -
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Kristen Sent on 09/28/20205 out of 5 rating
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An absolute gem of a boutique!
When wedding dress shopping I visited several stores in both New York City and Maryland and ended up being incredibly lucky to find a very unique, affordable wedding dress that perfectly encapsulated me and the aesthetic I was looking for at Lily's Bridal! Dee was incredibly friendly, easy to work with, and even allowed for my gown to be stored at the shop until I was ready to begin alterations. Whether you are plus or straight sized, I highly recommend stopping by Lily's!When wedding dress shopping I visited several stores in both New York City and Maryland and ended up being incredibly lucky to find a very unique, affordable wedding dress that perfectly encapsulated me and the aesthetic I was looking for at Lily's Bridal! Dee was incredibly friendly, easy to work with, and even allowed for my gown to be stored at the shop until I was ready to begin alterations. Whether you are plus or straight sized, I highly recommend stopping by Lily's! -
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Andrea R. Sent on 09/24/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely LOVE Lily's!!!
Lily's Bridal is unlike any other experience you will have! Kim and Dee make you feel like you are the only person in the world who matters at that moment. They make the entire experience so enjoyable. As a bride, it is extremely overwhelming to find "the dress" and Kim and Dee help to make it so much easier, without the pressure. They genuinely want you to find your dress. I could go on and on about how wonderful they are. I recommend them to every bride I meet!Lily's Bridal is unlike any other experience you will have! Kim and Dee make you feel like you are the only person in the world who matters at that moment. They make the entire experience so enjoyable. As a bride, it is extremely overwhelming to find "the dress" and Kim and Dee help to make it so much easier, without the pressure. They genuinely want you to find your dress. I could go on and on about how wonderful they are. I recommend them to every bride I meet! -
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Maretta Sent on 04/11/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Awesome Experience!
I appreciated the one on one experience. Dee was great to work with. The business was very accommodating, especially during my family crisis. The price for my dress was reasonable and perfect. The seamstress that was recommended was great to work with as well. I would definitely recommend! I'll be bringing my daughter for her sweet 16, prom and wedding dresses. 😍I appreciated the one on one experience. Dee was great to work with. The business was very accommodating, especially during my family crisis. The price for my dress was reasonable and perfect. The seamstress that was recommended was great to work with as well. I would definitely recommend! I'll be bringing my daughter for her sweet 16, prom and wedding dresses. 😍 -
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Kristie L. Sent on 11/10/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Perfect Dress!
Lily's Bridal helped me find the perfect dress and made my big day even more special! Couldn't recommend them more!!Lily's Bridal helped me find the perfect dress and made my big day even more special! Couldn't recommend them more!! -
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Nolanda K. Sent on 11/15/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Service
I loved the experience of being able to be catered too while looking for the dress. I like the idea of sending pictures ahead of time, even though I went to a totally different style. The staff were very friendly and worked with me when needed.I loved the experience of being able to be catered too while looking for the dress. I like the idea of sending pictures ahead of time, even though I went to a totally different style. The staff were very friendly and worked with me when needed. -
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Kenesha Sent on 02/13/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Amazing on my RoadtoRogers
I was so happy to have found a plus size wedding dress store in my home town right near my house!my experience was absolutely amazing. My dress fit perfect,looked gorgeous, felt amazing in it.thanks to ms.dee she rocked the whole way through.price was expensive to me but for it to be my first wedding I loved my dress m,the price didnt even matter!I was so happy to have found a plus size wedding dress store in my home town right near my house!my experience was absolutely amazing. My dress fit perfect,looked gorgeous, felt amazing in it.thanks to ms.dee she rocked the whole way through.price was expensive to me but for it to be my first wedding I loved my dress m,the price didnt even matter! -
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Katelyn D. Sent on 02/21/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Best Experience!
I had a great experience at Lily’s Bridal! The staff were enthusiastic about my upcoming wedding and helped me find the dress of my dreams. It wasn’t crowded when I went and they were flexible with scheduling my first appointment and fitting. Definitely recommend Lily’s bridal!I had a great experience at Lily’s Bridal! The staff were enthusiastic about my upcoming wedding and helped me find the dress of my dreams. It wasn’t crowded when I went and they were flexible with scheduling my first appointment and fitting. Definitely recommend Lily’s bridal! -
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Christina S. Sent on 11/15/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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YES to the dress and Lily's
I worked with Dee and loved my experience finding my wedding dress. Lily's came recommended from a friend I work with who also bought her wedding dress here. I loved the personal attention and I felt like I was able to take my time to really find the perfect dress. Overall it was a great experience and so happy I got my dress here!I worked with Dee and loved my experience finding my wedding dress. Lily's came recommended from a friend I work with who also bought her wedding dress here. I loved the personal attention and I felt like I was able to take my time to really find the perfect dress. Overall it was a great experience and so happy I got my dress here! -
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Ami Sent on 02/29/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Wedding dress
I walked into Lily’s with an open mind to try on wedding dresses. The staff were so friendly and accommodating, and made me feel special by asking bunches of questions about my big day. I still love the dress I chose and will put it back on each year to relive my wedding!I walked into Lily’s with an open mind to try on wedding dresses. The staff were so friendly and accommodating, and made me feel special by asking bunches of questions about my big day. I still love the dress I chose and will put it back on each year to relive my wedding! -
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Maria Sent on 11/20/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Great service and price
I had a great experience with Lily’s Bridal.
They were very nice and they gave me a great deal on my gown. They also had a list of seamstresses they recommend which made the whole experience easy and affordableI had a great experience with Lily’s Bridal.
They were very nice and they gave me a great deal on my gown. They also had a list of seamstresses they recommend which made the whole experience easy and affordable -
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Danielle Sent on 11/15/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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The perfect experience
Dee was amazing and made me feel so special. The day and the dress I found was perfect.Dee was amazing and made me feel so special. The day and the dress I found was perfect. -
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Nancherie Sent on 05/07/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Finding the perfect dress for my upcoming nuptials was a task that I was truly excited about. Dee, my consultant was amazing. She was very interested in my opinion about every dress that I tried on and there was no pressure to buy any dress She made me experience very memorable. Thanks for everything.Finding the perfect dress for my upcoming nuptials was a task that I was truly excited about. Dee, my consultant was amazing. She was very interested in my opinion about every dress that I tried on and there was no pressure to buy any dress She made me experience very memorable. Thanks for everything. -
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Adel Sent on 10/01/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Dee was amazing. She was patient and caring. Addressed all my concerns. Even after I bought the dress she checked on me. I would suggest Lily’s Bridal for anything you need bridal.Dee was amazing. She was patient and caring. Addressed all my concerns. Even after I bought the dress she checked on me. I would suggest Lily’s Bridal for anything you need bridal. -
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Laravia W. Sent on 11/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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More than what I expected
Wedding dress shopping can be a pain. HOWEVER, Dee made it as stress free as possible. The boutique is beautiful and I felt important!Wedding dress shopping can be a pain. HOWEVER, Dee made it as stress free as possible. The boutique is beautiful and I felt important! -
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Heidi Sent on 08/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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As women of larger size shopping for clothes can be hard. We visited other stores where the smaller sized women had two or more staff members waiting on them and the staff member helping us was no help at all. Lillys bridal treated us with respect and as valued customers from the moment we walked in. We found a dress and they gave expert advice on how to alter it to fit perfectly. Thank you for treating us well.As women of larger size shopping for clothes can be hard. We visited other stores where the smaller sized women had two or more staff members waiting on them and the staff member helping us was no help at all. Lillys bridal treated us with respect and as valued customers from the moment we walked in. We found a dress and they gave expert advice on how to alter it to fit perfectly. Thank you for treating us well. -
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Doniqua B. Sent on 10/19/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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The greatest experience
This place was amazing. Plenty of options for all sizes and shapes. Pricing is wonderful and the workers are so genuine and want to help! I would definitely recommend this place!This place was amazing. Plenty of options for all sizes and shapes. Pricing is wonderful and the workers are so genuine and want to help! I would definitely recommend this place! -
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Meghan Sent on 05/22/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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My favorite vender experience!! They were seriously amazing!!! My dress was so unique and beautiful! Private appointments and just overall amazing experience! You guys made my day absolutely perfect!!My favorite vender experience!! They were seriously amazing!!! My dress was so unique and beautiful! Private appointments and just overall amazing experience! You guys made my day absolutely perfect!! -
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Bridgette Sent on 05/10/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Was a great experience with Dee from Lily's Bridal. My dress was great and the staff was awesome from first appointment to finish. They had a great selection even for my size!! And my appointment was personal touch even when I called to set up the appointment.Was a great experience with Dee from Lily's Bridal. My dress was great and the staff was awesome from first appointment to finish. They had a great selection even for my size!! And my appointment was personal touch even when I called to set up the appointment. -
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Tenisha Sent on 05/18/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Dee was amazing! I didn't even go in to buy, I was just going to browse! But I managed to find my dream dress at a great price on my first trip! I would recommend them to everyone!Dee was amazing! I didn't even go in to buy, I was just going to browse! But I managed to find my dream dress at a great price on my first trip! I would recommend them to everyone! -
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