Lily Saratoga Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Awards
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Lindsey Sent on 12/23/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful bridal shop and so helpful!
Laura is incredible! I went to several bridal shops in NYC and couldn't find what I was looking for: a fit and flare, all-lace gown. I told Laura what I had in mind and she immediately sent me a photo of the Martina Liana lace dress of my dreams. I drove up to Saratoga the next week and bought it! It was absolutely perfect, exactly what i was looking for. She was so helpful with the measurements - my tailor only had to hem it and the rest was perfect. Lily Saratoga is such a beautiful shop, and the staff are so warm, inviting and supportive. I'd absolutely recommend them to any bride looking for her dream dress!Lily Saratoga's reply:
Thank you so much Lindsey! You were such a sweet Bride and I loved working with you! Thank you for sharing photos from your gorgeous wedding day!! -
Quality of service
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Danielle Sent on 11/18/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection!
Lily Saratoga was amazing to work with. They have such a beautiful selection of dresses - and sizes! - and really made the entire experience so smooth and enjoyable. I suffer from severe body dysmorphia, and the stylist I worked with was so kind and understanding, not once did I feel anything other than beautiful. I was so nervous for dress shopping, but Lily made it such a memorable and fun day for me and my girls. I could not have asked for anything more, so THANK YOU for helping me create the happiest day of my life.Lily Saratoga's reply:
Thank you so much Danielle! We are so happy that you found your dress with us - brides like you are the best part of our job! Thank you for being a Lily Bride and sharing pictures of you on your wedding day!!! Cheers to you! -
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B Sent on 06/21/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 Experience
Lily Saratoga was the third shop I went to, if I could start over I would've gone to Lily's 1st!. I had narrowed down the style but was still playing around with materials + silhouettes. The team was kind, professional, respectful of my budget and happy to help me explore & find the right dress for me. They were encouraging and hyped me up, while being extremely respectful and not at all pushy. Once I purchased the dress, they took accurate measurements and the dress came in within the expected time frame. Would highly recommend. -
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Kayla Sent on 05/31/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I mean...do I even need to write a formal review?
Just look at the material...Lily is unmatched!!! So cognizant of exactly what I was looking for, the staff was so friendly, and they even do steaming.Lily Saratoga's reply:
Kayla,
Thank you so much for your review and THANK YOU for being a Lily Bride!! Sending congrats and love to you! -
Quality of service
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Erika Sent on 02/01/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!!! Would Recommend to anybody.
Lily's Saratoga was fantastic to work with! They had a great selection of dresses and every person in that store was so welcoming and helpful! They truly made the wedding dress experience very low stress and simple. Would recommend to anyone looking to pick out a wedding dressLily Saratoga's reply:
Thank you so much for taking the time to review our boutique! It was so nice working with you and we are happy to have you as a Lily Bride! Congratulations!! -
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Domenica Sent on 01/09/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best in the area!
Lily Saratoga made my wedding dress shopping experience so comfortable and fun. I felt like I was in the very best hands and was able to lean in and enjoy myself throughout the process. From the beautiful store and try-on experiences to the personal note attached to my dress's garment bag on my wedding day, Lily made me feel so special. I highly recommend Lily to any bride who is looking for a big selection and a low-stress environment to shop for their big day. -
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Danielle Sent on 01/05/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and relaxing
I had the best experience here! They were all so helpful, listened so well to what I was looking for and they found my dream dress. I could not be happier and highly recommend going here to look for your wedding dress!Lily Saratoga's reply:
Thank you so much Danielle! We are so happy to have you as a Lily Bride and appreciate you taking the time to review us! -
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Addie Sent on 01/02/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Wedding Dress Experience
I found Lily because I was looking for vendors that carried Made With Love. My family also LOVES going to Saratoga in the summer. So it was a win win. I was having no luck finding a gown I loved. I went for my appointment at Lily and worked with Christina. She was amazing. I ended up trying on my actual gown that day but she told me not to jump on it. Think about it and then go back for a follow up appointment. My pick at that moment ended up getting pushed aside for another gown I had tried on that day. I went back through photos we took and it was obvious which gown was IT. I went back for my follow up with my mom and MOH and tried on EVERY Made with Love gown they had. Again. I tried on my eventual gown last and it was like a sigh of relief. Laura, the owner, was working with us that day and she said I just seemed to RELAX. I HIGHLY recommend making the trip to Lily. Every single person we worked with from trying on to picking up my dress and shoes...so patient and kind and just genuinely EXCITED for me. I wish I could do it again just because the process was so memorable and everything it should be when picking out your wedding gown. Alyssa helped me find the perfect shoes when my dress came in. I STILL get compliments on them. BOOK YOUR APPOINTMENT WITH THEM NOW!!!! And don't forget to check out Styled by Lily for bridesmaids dresses, mother of the bride, and little white dresses! Seriously, they do it all!!!-
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+4 photos
Lily Saratoga's reply:
Thank you SO much Addie! We sincerely appreciate your feedback and are so happy you enjoyed your experiences with us! Thank you for being a Lily Bride, the best part of our job! -
Quality of service
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Amanda Sent on 01/02/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best in the Business!
Lily's was my first and only stop for finding my dream dress. I had somewhat of an idea of what I wanted going into my appointment, but they allowed me to try several different styles to ensure I wasn't missing out on anything. There is absolutely zero pressure from them during the whole process and they truly made me feel relaxed and at ease to enjoy this big moment and select the most perfect dress for my day!!Lily Saratoga's reply:
Thank you so much Amanda! We appreciate you taking the time to review us and are so happy to have you as a part of our Lily Bride Family! Congratulations!! -
Quality of service
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Emily Sent on 12/29/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very classy
The owner herself is amazing such a classy elegant women. The shop is very nice and great staff.-
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+11 photos
Lily Saratoga's reply:
Thank you so much, Emily! You looked so stunning and elegant on your wedding day! Thank you for being a Lily Bride -
Quality of service
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Courtney Sent on 12/23/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding dress
Lilys Saratoga helped my wife and I find our perfect dresses. They spent quality time and show that they really care during each and every appointment until they match you up with the perfect dress for you. This team is amazing. Special shout out to Laura, Christina and Katie 💜. Also shout out to Megan who helped with the perfect alterations conveniently located right next door !Lily Saratoga's reply:
Thank you so much Courtney! We are so happy to have you and your wife as Lily Brides - Congratulations to you both!! -
Quality of service
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Marianna Sent on 12/20/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A fairytale!!
Lily’s helped me achieve my wedding vision! I went to 2 other stores before I made my appointment and I’m so happy I did! The team helped me find my dress. They were so patient and never made me feel rushed. I cannot recommend them enough. I am considered plus size so it was intimidating not knowing what they’d have, but Essense of Australia ended up being the best designer for me personally and my budget and dress came quick!!
#lilybrideLily Saratoga's reply:
Thank you so much for taking the time to review us Marianna! We are so happy that you found your dress with us and are a Lily Bride! Congratulations to you!!! -
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Sarah Sent on 12/20/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Bridal Experience
The entire Lily Saratoga team is full of incredibly kind, knowledgeable and sincere women. You walk into the store and can instantly feel the love from these ladies!
As a plus size bride I came in so nervous about the gown shopping process, but my consultant heard my concerns and made sure I was comfortable through the entire process. We stuck with gowns that were all my size and above and I had so many options!! In the end, my consultant helped me find a gorgeous custom gown and over skirt that made me feel incredible on my wedding day.Lily Saratoga's reply:
Thank you so much for taking the time to review us Sarah! We are so happy you enjoyed your shopping experience at Lilys and found your dream gown with us! Thank you for being a Lily Bride! -
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Mallory Sent on 12/20/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience!
From the moment I stepped into Lily’s I knew I was in good hands. They made my wedding dress dreams come true! I could not be happier with the dress and designer I ended up with and received so many compliments. Thank you for helping in making me feel like my most confident and beautiful self on my big day!-
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+2 photos
Lily Saratoga's reply:
Thank you so much Mallory! We are so happy that you found your dream gown with us and that you felt so beautiful in it on your big day! Thank you for being a Lily Bride! -
Quality of service
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Megan Sent on 12/19/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible experience!
Laura and her team at Lily Saratoga are incredible. They made the entire experience exactly what a bride should receive from the wedding dress shopping experience. I ended up purchasing two dresses for my wedding and they were both perfect. I cannot recommend them enough- not only did I walk out with the perfect dresses, I left with new friends as well!Lily Saratoga's reply:
Thank you so much Megan! We loved working with you and are so happy to have you as a Lily Bride -
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Nina Sent on 12/14/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best bridal shop in town :)
Laura and the Lily ladies were great! The experience I had was exactly what I was hoping for. I ended up finding my dream dress. I couldn’t recommend Lily Saratoga any more. Thank you Lily ladies for helping me feel my most beautiful on my wedding day!Lily Saratoga's reply:
Thank you, Nina! We are so happy to have you as a Lily Bride and loved being a part of your special day! Congratulations!! -
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Alexis Sent on 12/09/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Go to Lilys for all your wedding dress needs!
If you’re looking for your wedding dress skip anywhere else and go straight to Lilys! I had gone to a few other shops before Lilys and just didn’t have a great experience, didn’t like the dresses, and the consultants weren’t very helpful. So I finally went to Lilys and WOW what a treat! For pretty much all of my appointments I got to work with Sarah - she is the sweetest, so out going, and expert in all things wedding! She was my own personal hype man and did a great job managing all the “guests” you bring when you’re trying on dresses. She’s 100% team bride whatever I wanted went. I went in not having any clue what I did and didn’t like - just with a few questions she nailed it! Another thing I really appreciated was her respecting my budget - she didn’t have me try on a single dress outside of my budget without asking me if the higher price was okay or not. No other place did that and I thought it was so nice! Once I said “yes to the dress” the Lilys team was so helpful! Once my dress came in I came in to just try it on I was so excited, again I got to work with Sarah and she happily took some pictures of me, got some veils for me to try on and some other accessories and noted it alll in my file! A couple months later they let me come back in for an accessory appointment were I was able to try on and buy all my jewlery, shoes and veil with my dress! When it came to my hair trial Lilys even gave me a loner veil to bring to my trial so I didn’t ruin mine and could still see how it would look! Then, when I went for alterations next door the shoes I had bought were a bit too tall for my dress and when Megan told Lilys, Lilys reached out to me and offered me the opportunity to return the shoes! It was so kind and unnecessary but I appreciated it so much! When it comes to wedding planning any $$ you can save helps! Overall I had an amazing experience at Lilys - the whole team was so helpful, easy to work with, and made it such a luxury experience!-
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+3 photos
Lily Saratoga's reply:
Thank you so much Alexis! We sincerely appreciate the time you took to write us a great review and are so happy to hear that you enjoyed your experience with us (and working with Sarah!)! Thank you for being a Lily Bride and the best part of our job!!! -
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Sierra Sent on 12/06/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best bridal experience!
Lily Saratoga and all of the Lily ladies are the best there is! So many gowns to choose from and everyone is your hype girl. They made sure everything was perfect with my 2 gowns. 10/10 recommend!!Lily Saratoga's reply:
Thank you so much for taking the time to write a review, Sierra! We are so happy to have you as a Lily Bride -
Quality of service
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Nixie Sent on 12/05/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
100000 out of 10
Best staff ever. Everyone is super sweet and kind!!! Dresses? Amazing. Facility? Amazing. Aleisia deserves a special shout out for helping me find my dress on my first trip there 😊 Would absolutely recommend the ladies at Lily to anyone!!Lily Saratoga's reply:
Thank you so much Nixie, and CONGRATULATIONS! We are so happy to hear that you loved your experience with us and Aleisia. Thank you for being a Lily Bride! -
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Sydney Sent on 12/05/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Saying Yes to the Dress
Absolutely loved my experience at Lily's working with Laura during my appointment. So happy I said yes to the dress at Lily's! There are so many dresses to choose from. -
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Lauren Sent on 10/17/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
amazing experience!
My husband and I were recently married and I had the absolute pleasure of working with Laura at Lily Saratoga to find/buy my wedding dress. Laura was born to own a bridal store because her enthusiasm, knowledge, and accommodations were perfectly aligned as such. I went into our appointment with a general idea of what I was looking for in a dress. When I shared these features with her, she was able to (within 5 minutes) pull 5-6 beautiful dresses (from thousands racked) that literally checked off every box but also had slight variation between each. Her familiarity with the available dress options allowed me to confirm or change my original choices with confidence, which was really helpful.
Laura’s professionalism and kind nature are also incredibly conducive to owning a bridal store. She understands the stressors of the entire process and is accommodating to helping find an option that meets your budget and still makes you feel beautiful. Lastly- Laura’s team of girls in the shop are wonderful as well. After purchasing the dress, it was ordered to the shop in my size and came within the exact timeline they had initially indicated. I had a second fitting there and they were able to write up a perfect dress review, to be given to the seamstress for alterations. I will say- due to their popularity Lily Saratoga’s wait list for appointments is pretty extensive, so MAKE SURE if you want to get in for an appointment, you make it with ample time. All in all these girls made the dress buying experience seamless, enjoyable and memorable and I would absolutely recommend looking to buy your gowns here.
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Emily Sent on 09/04/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made me feel beautiful and comfortable
The ladies at Lily were amazing! I felt comfortable from the moment I walked in the door! Sarah asked me what I was looking for and she nailed it! I originally came in looking for a specific dress I tried on prior. I thought I wanted an A-line dress but Sarah suggested I tried a different silhouette to make sure it was what I truly wanted (since I was on the fence). I am so happy she did! I found the perfect dress that my husband LOVED! I would 1000% recommend brides go to Lily!-
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+4 photos
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Quality of service
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Erin Sent on 06/06/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Plus Size Heaven
I cannot say enough about Lily Saratoga as a plus size bride. I am a size 28 and I was able to try on every type of dress I could ever imagine, which is something I thought would not be possible. Not only could I try on so many dresses, but I was made to feel the EXACT SAME as average size brides. I felt beautiful, cared for, and catered to. I found my dream dress on my first appointment. Since they new I liked a certain designer, this team had such great attention to detail they called to reschedule my appointment during a trunk show for this designer so not only did I get my dream dress, I got it during that designer's trunk show! Thank you Lily! I highly recommend Lily Saratoga to brides of every size. -
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Jessica Sent on 05/10/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The place to find your perfect dress
My experience with Lily Saratoga was probably slightly different than most. I booked my appointment, with ease, and when I arrived I knew the exact dress that I wanted to try on (brand and style). Alyssa pulled the dress for me and attentively helped me with putting it on. The try-on dress wasn't my size and Alyssa could tell I was having difficulty saying "yes to the dress" and envisioning how it would look when it actually fit correctly. Alyssa quickly pulled some additional dresses that were very similar in style to the dress I chose that were in my size so I could get a better perception of what my dream dress would look like in the right size. Her quick thinking really made a difference and gave me the confidence to say "Yes" to my dream dress. Alyssa took my measurements and made suggestions on size based on the measurements and when the dress came in, it fit perfectly. Alyssa also helped me pick out the perfect veil, offering different styles and variations for me to try on. I highly recommend Lily Saratoga when searching for your Wedding dress and accessories, they are outstanding and it's always nice to be able to support local!-
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+5 photos
Lily Saratoga's reply:
Thank you so much, Jessica!! We are so happy to hear that you loved your experience with us and sincerely appreciate your support. Thank you for being a Lily Bride, the best part of our job!! -
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Nicole Sent on 12/06/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Icredible Wedding Dress Experience
Lily's in Saratoga NY was absolutley an absolutely incredible wedding dress shopping experience. They make you feel so comfortable, especially in a situation where you could feel nervous to speak up if you do not like the particular dress you have on. Each person working at Lilys went above and beyond to make us feel special. I would highly recommend using them!Lily Saratoga's reply:
Nicole,
Thank you so much for taking the time to write us a review! We are so grateful to have you as a Lily Bride. Congratulations!! -
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Nicole Sent on 11/21/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Wonderful Experience
My experience at Lily Saratoga was incredible. I worked with Claudia and she was kind, attentive, helpful, and I felt like she was really invested in my search for a dress. They have an amazing selection of dresses and accessories in a wide range of prices. I have nothing but good things to say about Lily and I highly recommend them for brides to be!Lily Saratoga's reply:
Thank you so much, Nicole, and Congratulations to you!!! We are so happy to have you as a Lily Bride -
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Kimberly Sent on 11/19/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVE Lily Saratoga!
I HIGHLY recommend Lily Saratoga. I worked with Laura and she got my dress on the first try!! I described what I was looking for and she found the perfect fit. The dress was absolutely stunning and SO comfortable. The dress was one of my favorite things about my wedding, it was one thing I knew I didn't have to worry about. I cannot thank Laura enough for her expertise and finding a dress that was so perfect. I would also consider accessorizing through their store too. I got my earrings there and they were beautiful. Overall, I cannot say enough wonderful things about Lily. Laura, thank you for being so professional and wonderful at what you do!Lily Saratoga's reply:
Thank you SO much, Kimberly!! It was so wonderful working with you and I am so happy to have you as a Lily Bride! Congratulations!!
xoxo
Laura -
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Laurie Sent on 11/16/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional Experience with Wonderful Associates and a Welcoming Environment
Lily Saratoga was an Exceptional Experience with Wonderful Associates and a Welcoming Environment! They were so kind, thoughtful, knowledgable, and inclusive. They helped me feel comfortable and confident. They were accommodating and had lots of choices and helpful options. The experience - and dress - was more than I could have dreamed up, and I was very nervous about it! Go to Lily Saratoga. I went to a few other places near by and in NYC and Lily Saratoga was hands out the best. I was thrilled to buy my special wedding dress from them and could not recommend them more highly! I am grateful to Lily Saratoga and thrilled to be a #LilyBrideLily Saratoga's reply:
Thank you, Laurie! We are so happy you found your dream dress with us! Thank you for being a Lily Bride! -
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Mary Sent on 11/14/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and stress free!
Christina was amazing. She helped me find my dream dress and had great energy throughout the process!Lily Saratoga's reply:
Mary, thank you so much for the positive feedback! We are so happy to you enjoyed your experience with us. Thank you for being a Lily Bride!! -
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Dani Sent on 11/13/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Venue
I went in to Lily Saratoga with a vision, and the first dress picked out for me ended up being “the one!” Of course, the ladies here were more than happy to find more dresses for me to try on that fit my wants, but all in all, I continued to go back to dress #1. Did I also mention this was my first day dress shopping?! Lily Saratoga is a one-stop shop. They are sure to have something here for you! And when I went to pick up my dress the week of the wedding, there was a handwritten note attached to the dress bag expressing their excitement for me. It was such a sweet touch!Lily Saratoga's reply:
Dani,
Thank you so much for taking the time to write such a lovely review! I love that you fell in love with the first dress at your first bridal shop! We are so happy to have you as a Lily Bride. Congratulations! -
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Olivia Sent on 11/12/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best in upstate NY
I am in no way a dress person, the idea of having to try on wedding dresses made me cringe. I stepped in to Lily Saratoga with an admittedly terrible attitude, but, I left glowing with excitement. I arrived really having no idea what I wanted - after a brief conversation with Laura, she returned with several dresses. Within minutes, I realized I was standing in my wedding dress. She somehow knew exactly what I needed, calmed my fears around the whole concept of wearing a gown, and turned me in to a Lily Bride on my first day of dress shopping. From that day, to the day I picked my dress up, I had nothing but positive experiences and positive encouragement from Laura and her team. I am grateful for each of them and their expertise and I can guarantee each and every Lily Bride is lucky enough to have an equally as flawless of an experience.Lily Saratoga's reply:
Olivia,
Thank you SO much! I love your recount of your first appointment with us and am so happy that you loved every interaction thereafter. Thank you for being a Lily Bride, you are the best part of our job!!
xoxo
Laura -
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Stephanie Sent on 11/05/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So happy to be a Lily Bride!
Working with Lily Saratoga was an amazing experience! I was very indecisive in the beginning of the style I wanted, and the Lily ladies worked with me, listening to all my comments on dresses, until I found the dress of my dreams. Purchasing both my dress and veil from Lily Saratoga is something I would recommend to any brides starting out in the wedding planning process. So happy to be a Lily Bride!Lily Saratoga's reply:
Stephanie,
Thank you so much! We are so happy to have you as a Lily Bride, you looked absolutely gorgeous on your wedding day. Sending love to you and your new husband! -
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Ben Sent on 11/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning boutique, even more beautiful dresses and experience!
Finding a dress can be super challenging. I had tried on about 15+ dresses before coming to this boutique to try on dresses. Staff there made the process simple and painless. Let me bring guests and gave opinions when asked. I ended up sizing down compared to what I tried on in the store, which made me nervous but by the time of the fitting process, things worked out perfectly especially with the boning/structure of the dress. When it came time to pick up my stemmed and stuffed dress, the process was simple and they made me feel so special with a personalized note in the front of my dress, a hanger with a beautiful blue bow on it. Could not have asked for a more seamless and special process as Lily made me feel. Highly recommend!Lily Saratoga's reply:
Thank you so much for your positive feedback! We are SO happy to hear that your experience was seamless from start to finish. Congratulations!! -
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Kate Sent on 10/23/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Dress Option in Saratoga!
Before I started looking at wedding dresses, I had a strong idea in my head on what I wanted and hoped it would work in person as well. My appointment at Lily Saratoga was 3 of 3 total bridal appointments I had made and I unintentionally saved the best for last.
What I wanted was something very, simple yet modern and sleek and the other bridal salons I visited didn’t have a ton of options and I wanted options for such a big decision. The incredibly knowledgeable staff there had over half a dozen options for me to try on while the other places only had 1 or 2. I ended up finding my dress there that day and it was everything I hoped for and more.
They recommended a great seamstress right next door to their salon and collaborated with me to make some small additions to the dress to truly make it my own. What I loved is that when I picked it up right before the wedding, the went over all the care instructions to ensure the dress looked its best at the wedding. I cannot thank the staff enough for being a part of making me feel beautiful on my wedding day!Lily Saratoga's reply:
Kate,
Thank you SO much for such a lovely review. I am so happy to hear that you loved your experience from start to finish! Thank you for being the best part of our jobs!!!
xoxo
Laura -
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Jenna Sent on 09/18/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Dress
I had such a wonderful experience with Lily’s bridal, from the minute I made the first appointment to picking my dress up for my wedding day! Every consultant is so helpful and knowledgeable! They helped me find the dress of my dreams and I couldn’t have felt more beautiful in my wedding gown! The recommendations they provided for the seamstress was helpful and they go above and beyond coordinating with the seamstress to deliver/pick up the dress. I also really and appreciative of the other services provided (obviously another cost) but it is very stress-relieving as a bride to not have something else to research and coordinate!Lily Saratoga's reply:
Jenna!
Thank you so much for your positive feedback. I sincerely appreciate the time you took to write us a review. Congratulations to you! You were a beautiful Lily Bride!!! -
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Mary Sent on 09/10/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A fairytale come true 💫
Walking into Lily Saratoga is walking into a fairytale. Surrounded by Laura and the Lily lady fairy godmothers and their magic in making each bride feel beautiful, respected, and appreciated. I purchased the most extraordinary Martina Liana ivory lace gown for our 2020 wedding that had to be rescheduled several times because of COVID. Laura and the ladies kept in touch the whole time and each time I would get a message or call from them I felt the exuberance or my upcoming wedding all over again. When I was feeling particularly blue because of the postponements, I visited Laura just to be treated like a princess for a day and walked out with a spectacular custom Essence of Australia ballgown! I was hesitant about two dresses but Laura so graciously reassured me that the Martina gown with its beautiful train would be perfect for our ceremony and the Essence gown was made for an old world ballroom. And after four postponements, why not treat myself! That’s the support and empowerment Lily Saratoga provides to all women. There is no need for any other shop - every accessory came from Lily including my veil, Badgley Mischka shoes, jewelery, and even my mom’s jewelry - all exquisitely hand-picked by Laura to match perfectly. She even helped with the groomsmen’s tuxes in ensuring everything would be perfectly coordinated Laura helped me pick out seven gorgeous Sorella Vita bridesmaid dresses to fit each style and personality of my bridesmaids and could not be more accommodating with every request and every need. I also had the great pleasure of Laura attending our wedding and personally driving down my gowns and veil and putting me in both dresses on my wedding day. Exactly as it should have been. I can’t recommend Lily Saratoga and Styled by Lily Saratoga enough. Laura’s whole heart and soul is in this beautiful woman-owned business, which is clear from the moment you walk through the door. Thank you Laura and the Lily ladies, I have never felt more beautiful 💫-
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Lily Saratoga's reply:
Mary Kate!
Thank you so much for your positive feedback. I sincerely appreciate the time you took to write such a heartfelt review. It was amazing working with you and I was so happy to see your vision come to fruition. You are a beautiful person & were a beautiful bride!! Congratulations! -
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Taylor Sent on 07/25/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Top of the Line Service!
While I did not get my wedding dress from Lily Saratoga, I used their fantastic wedding dress steaming service. Everyone I worked with up to my wedding day was so communicative and accommodating. The service was top quality and so convenient. Rather than try to find a garment steamer and try to steam my delicate dress myself, Lily Saratoga traveled to where I was getting ready and made my dress look perfect for my special day. I am so grateful that I found them and I would 10000% recommend them for all things bridal! They truly care about their work and their clients.Lily Saratoga's reply:
Thank you SO much Taylor! We appreciate the positive feedback and your time. Congratulations to you!! -
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Rachel Sent on 06/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Making me wedding dress dreams come true!
I loved the Martina Liana dresses and knew I wanted to try on those, but living in NYC, didn’t want the big experience like at Kleinfeld’s, and something more intimate. Having my wedding in Saratoga just made sense to get my dress there too. It was a wonderful experience for my mother and I. The Lily girls s had so much patience, as I had no idea what style of dress I wanted. I even went back twice and tried other shops, but knew I would find “the one” at Lily. I said yes to the dress here and from there continued to have a great experience. They helped me with recommendations of alterations, preservations, and I also purchased my veil through Lily. I picked up my dress the week of my wedding with it perfectly steamed. Now I only wish I had another reason to come buy a wedding dress again from them!Lily Saratoga's reply:
Rachel,
Thank you so much for your kind feedback! We are honored to have you as a Lily Bride and are so happy to hear that you loved your experience with us from start to finish! -
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Marissa Sent on 06/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
Awesome experience, everyone was very kind and helpful. The woman helping me knew exactly what to grab right off the bat, and was very knowledgeable and helpful! Definitely recommend Lily Saratoga!Lily Saratoga's reply:
Marissa,
Thank you so much for your kind feedback! We are so happy to have you as a part of our Lily Bride family! -
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Autumn Sent on 04/15/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Welcoming and Wonderful
From thee first second I interacted with the Lily Ladies I knew it was going to be a great fit. I may have decided to check them out because of their beautiful, historic, and YELLOW! (my favorite color) building. But that quickly became one of the last things I cared about. The women were so awesome, listening to every detail and idea I had no matter how silly. They made sure I felt beautiful and happy in every option. I left with the most goregeous dress that I cannot wait to wear on my wedding day!Lily Saratoga's reply:
Autumn!
Thank you so much for your kind words. We are so happy that you loved everything about your experience with us, even our yellow Victorian House! Thank you for being a Lily Bride! -
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Ashley Sent on 01/30/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply amazing
I knew Lily Saratoga was going to be on my list of places to look for wedding dresses, I know so many people who had gone there, and I loved the essence of Australia dresses. When I went in for my appointment and later on my first fitting everyone was so kind and welcoming. I was against having a strapless dress, but Laura brought one back for me to try on anyways, “just to see.” Before I even left the fitting room I knew I had found my dress. I felt like a bride in it. And on my wedding day I felt absolutely beautiful. I went back with my bridesmaids as well to get their dresses. And when I added another bridesmaid to my bridal party only a few months before the wedding they were able to get her right in for a fitting and got the dress in on time. They are amazing ladies that work there and I am so happy I went here.-
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Lily Saratoga's reply:
Ashley,
Thank you so much for your kind feedback. We love reliving your experience through your review! Congratulations and thank you so much for being a Lily Bride! -
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Meg C. Sent on 01/17/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Number one recommendation. Amazing!
Lily’s was the best experience! Claudia was super helpful setting up and appointment via email and even giving me designer recommendations for my budget. The shop itself is beautiful and welcoming. Dress selection is endless- with a budget for everyone. I went in with a budget of $1500 thinking options would be limited but there were many options. Jaclyn was amazing pulling dresses and making me feel comfortable. She truly made the experience. She listened to my wants and clearly is a professional. She found my perfect dress for under budget. Cannot thank her enough for such a special experience. Highly recommend becoming a Lily Bride!Lily Saratoga's reply:
Meg,
Thank you so much for the kind words, we sinicerely appreciate your feedback! Thank you for being a Lily Bride!! -
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Kylie Sent on 12/27/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing shop!
From my first appointment I knew I would be a Lily bride. I was nervous to shop for my gown during a pandemic, but the shop took COVID protocol seriously and made me and my family feel at ease. I worked with the owner, Laura, to find my gown during a trunk show weekend. Laura listened to what I was looking for and pulled some amazing options to try on. Every dress was stunning, but when I found “the one” we all knew. From that decision the rest of the experience was seamless. The Lily Ladies are so kind and accommodating, all very knowledgeable and helpful. I never felt like “just another bride”, Lily Saratoga has truly cultivated a remarkably special experience for the bride and her friends and family. I can not thank them enough! Make the appointment, you won't be disappointed.
Lily Saratoga's reply:
Thank you so much Kylie! We were so happy to have you as a Lily Bride, you were such a pleasure to work with. Thank you for sharing your experience. Congratulations to you!!! -
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Briana Sent on 10/24/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The absolute best!
All of the girls at Lily's are amazing and were so helpful in finding the perfect dress for my wedding! The boutique itself is so bright and beautiful. From the moment you walk in you're greeted with kindness and a sense of belonging. The little bottle of champagne after purchasing your dress is a nice touch, too!
About a week before my wedding, I had realized that I had lost weight and was nervous my dress would no longer fit. Laura was able to squeeze me in last minute and was so incredibly helpful with determining that my dress needed to be taken in. She reached out to Megan from WillFitUin (which is the seamstress that I was using, next door to Lily's) to inform her of the situation, and I am so grateful for that!-
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Lily Saratoga's reply:
Briana, you are too sweet! Thank you so much for taking the time to write your review. We were so grateful that we were able to help you and have you as a Lily Bride! -
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Olivia Sent on 10/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Breathtaking Gowns
I visited several bridal boutiques looking for my perfect gown. When I arrived at Lilys they really made me feel like a bride - slippers, white boutique, beautiful chandelier, amazing staff. I received several compliments on my gown and I felt like a princess all day!Lily Saratoga's reply:
Thank you so much for taking the time to write your review Olivia!! We are so happy you enjoyed your shopping experience with us. Thank you for being a Lily Bride!! -
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Isabel Sent on 09/18/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Gown of my Dreams
Where do I even begin? Lily Saratoga has been an absolute dream to work with. The store has such a variety of GORGEOUS, elegant and timeless wedding gowns. I have never seen such an amazing selection of gowns. After what seemed like an endless search for my dream wedding dress and going to multiple other wedding dress boutiques, Laura helped me decide on a gorgeous Martina Liana ballgown. We had multiple appointments at Lily Saratoga and each time she was patient, calm and very helpful. I felt like I was the only bride in the store and never felt rushed! She was able to help me customize a Martina gown and create it into a ballgown of my dreams. We corresponded back and forth about the details until it was perfect. I also had a second Martina Liana reception gown that I purchased off the rack from their store. Once the dress came in, we had to postpone our wedding and she was able to store my dresses for the extra year. She allowed my mom and I to come into the store multiple times and try my dress on to help me decide on bridal accessories and a veil. We purchased the veil at Lily as well! The two gowns were perfectly packed, steamed and ready to be worn a few days before my big day. My bridesmaids also got their dresses from her Jenny Yoo and Amsale line. Laura helped pick out different gowns and colors for my bridesmaids. I highly recommend them for your wedding dress needs!Lily Saratoga's reply:
Isabel, thank you SO much for taking the time to write us such a wonderful review! I love your recap of your experience with us. It was a pleasure working with you on your custom Martina Liana gown, you looked like an absolute Queen in it! Congratulations to you!! -
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Alyssa Sent on 09/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend!!!
I always knew I wanted to look for my dress at Lily and had high hopes of finding it there. Every girl dreams of the day they get to try on wedding dresses, and they made it a dream come true experience. The store is adorable in itself, but the dresses are absolutely STUNNING! They listened to me when I told them what I was looking for, but were also patient with me when I wanted to try on different styles. Every single dress I tried on was beautiful, but when I tried on “the one” I knew right away (it was actually the first one that she picked for me). Every person there is so accommodating and helpful. They make you feel like a true princess and give you all the feels!!-
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Lily Saratoga's reply:
Alyssa, thank you so much for such a lovely review. We were so happy to have you as a Lily Bride. You looked stunning on your wedding day, we love seeing your photos!! Congratulations! -
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Judi Sent on 09/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best of the Best Bridal Shop
Absolutely the best bridal shop. So accommodating, professional, and sincere. All I can say is that i am so thankful we found this lovely bridal shop with such a caring owner and employees. THE BEST!!Lily Saratoga's reply:
Judi,
Thank you so very much for taking the time to write us such a wonderful review. We sincerely appreciate you!
Laura -
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Ahmet Sent on 08/25/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made my dress shopping experience special!
Will recommend them to anyone and everyone! They were so amazing!!Lily Saratoga's reply:
Hannah, thank you so very much for taking the time to write us a review and send us photos. We love seeing you in your wedding gown. Congratulations!!!
Laura -
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Brooke Sent on 08/18/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
Tierney was great! I went in not really having an idea of what I wanted and she was able to take my likes and dislikes and find the perfect dress! I was able to sleep on it and not feel pressured to decide right then and there! A couple days later I went back and bought my dress!Lily Saratoga's reply:
Brooke,
Thank you so much for taking the time to write us a review. We are so happy you enjoyed your experience with us!!
Laura -
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Lauren Sent on 08/03/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience!
I went to a few local shops before going into Lily and it was a completely different experience for me. I never felt pressured, rushed or stressed during my appointment. I worked with Laura and she was so knowledgeable and made me feel so at ease. She ultimately picked out my dress based on things I liked and didn’t like and it was one that I never would have picked for myself but I knew right away it was the one. I purchased my dress and overskirt both from Lily. They were great at communicating timelines and notifying me when the dress was in. When COVID hit I was able to bring the dress back to them to store until my July 2021 wedding. They steamed and prepped it before the wedding and everything was perfect! Overall just a wonderful experience.Lily Saratoga's reply:
Lauren,
This response is very delayed, but thank you so much for taking the time to write such a lovely review. It was a pleasure working with you and we are so happy to have you in the Lily Bride Family!!
Laura -
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Claire Sent on 07/22/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience
I enjoyed my visit at Lily Saratoga. Susan was wonderful and helped me find my perfect dress. She listened to what I wanted and didn’t want. She was genuine and truly wanted to get to know me, my style, my vision of my wedding day, and about my fiancé and how he proposed. I recommend Lily Saratoga for all the future brides out there.Lily Saratoga's reply:
Claire,
Thank you so very much for taking the time to write us a review! We look forward to working with you leading up to your wedding day!
Laura -
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Alexa Sent on 07/19/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lily Saratoga is a must for finding your dream dress!
I had an absolutely wonderful experience at Lily Saratoga. All of the staff are welcoming, knowledgeable and are truly invested in helping you. This was the first bridal shop I visited and I left with my dream dress. The store has lots of different styles, brands and price ranges of dresses to choose from. They also have a great sanitation system during the pandemic, which made me feel safe trying on dresses. I highly recommend any brides looking for their dream dress to visit Lily Saratoga!Lily Saratoga's reply:
Alexa,
Thank you so much for taking the time to write us such a nice review. We love seeing your photos from throughout your process. Congratulations to you and thank you for being a part of our family!!
Laura -
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Amber Sent on 06/23/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lily Saratoga is amazing!!
I had the most amazing experience shopping for my wedding dress at Lily! I am from the area and always knew I wanted to look for my dress at Lily. From the moment I walked into the shop I knew it was a special place. The shop itself is beautiful and the staff are all so warm and welcoming! I worked with Allie who was absolutely amazing! We talked about the shape and general style I was looking for and she pulled several gorgeous dresses that myself, my mom and my maid of honor who were both with me, all loved. Allie helped me narrow down the details of what I was looking for and it wasn't long before I realized I had found my dress. I said yes to the dress and had that perfect bridal moment I had always dreamed about. I cannot say enough about how great Allie was to work with and how well my bridal appointment went all around. I would highly recommend going to Lily to anyone looking for that perfect wedding dress! It is truly amazing!Lily Saratoga's reply:
Amber,
I am so sorry for the delayed response. Thank you so much for taking the time to write a review. I love hearing you describe your appointment with us! We look forward to working with you leading up to your wedding day!
Laura -
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Morgan Sent on 03/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Experience of a lifetime
The ladies at Lily’s are amazing! They are incredibly knowledgeable of their designers and dedicate your visit to be an experience of a life-time! As a Lily’s bride, I highly recommend the boutique if you are looking for a designer wedding dress with an exceptional experience all in one place!Lily Saratoga's reply:
Morgan,
Thank you so much for taking the time to write a review! We cannot wait to see photos of you in your Martina Liana gown!!!
Laura -
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Alli Sent on 10/13/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING in every way
I can not say enough great things about Lily Saratoga! The second you walk in there they make you feel so welcome. They made me more excited about my wedding than I already was! It was like they could read my mind and knew exactly what I was looking for and I ADORED every dress that I tried on. I can not wait to wear my wedding dress.Lily Saratoga's reply:
Alli!!
Thank you SO much for your kind words! You were a joy to work with and I cannot wait to see you in your gown! Thank you for being a Lily Bride!
XOXO, Tierney and the Lily Ladies -
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Larissa Sent on 08/16/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Wedding Dress
I purchased my dress about a year prior to my wedding. The staff is so friendly and the environment was both clean and welcoming. Tyranny helped me find my dress and she was an absolute gem to work with. She provided me options to try based on the questionnaire we reviewed when I got there, and she also let my two bridesmaids pick an option for me to try to. She made it a fun experiencing and helped me find *the one* so I’m forever grateful! Lily was super helpful with arranging pick- up of dress and coordinated transport with my seamstress when I needed alterations. Definitely recommend going here for your bridal needs! -
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Leah Sent on 05/05/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Bridal Shop in the Area!
I absolutely LOVED my experience at Lily Saratoga! I tried on over 50 gowns at 6 other boutiques and I was extremely overwhelmed and discouraged as I was not falling in love with any of the dresses that I tired on. I was over the process and about to settle for another dress when my Mom secretly made an appointment for me at Lily (thank God for a mother intuition). As soon as we arrived we met with my amazing consultant Tierney. I explained my situation and I immediately felt so refreshed! She was understanding yet super positive and energetic. Before I tried on any dresses I knew I was going to have a great experience. After talking about my venue and what I was looking for, I pulled dresses that I thought I would like. Lily has such a wide variety of styles which a lot of other shops did not offer. Tierney pulled a dress that she thought matched my vision and it was PERFECT! I really felt like she listened to me and found something that was everything I wanted. Not only was my dress perfect but the size that she recommended fit me like a glove! I second guessed the size before ordering and Tierney reassured me that the size would be correct, the morale of the story is to trust these ladies, they are professionals!! My dress arrived in about 2 months thanks to the Essence Portal and they coordinated transporting my dress to my seamstress, storing my dress until the big day, and prepping/stuffing my dress for transport to our wedding location. The whole process was seamless and so easy. I received so many compliments about my dress and I felt amazing! I am so thankful that I am a Lily Bride and I highly recommend Lily Saratoga to all future brides!-
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Danielle Sent on 04/21/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The BEST Wedding Dress Shop
There is NO other bridal shop you need to go to! From the moment you step foot in the store to the moment you walk down the aisle, Lily Saratoga treats you like royalty. They made the wedding dress shopping, fitting, and pickup process fun, memorable, and one of the best parts of wedding planning for me. Tierney went above and beyond to answer every little question I had with amazing patience when helping me create a custom veil. And all of the Lily Ladies are fountains of knowledge in bridesmaid/MOB dresses, alterations, vendors, and more. Becoming a Lily Bride was one of the best decisions I made! Thank you for everything!
Photo by Kevin DeMassio -
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Marci Sent on 01/23/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing dress = Happy Bride
Every bride should be this happy on their wedding day! Not just because you’re marrying your best friend, don’t get me wrong that’s a huge part of it, but you should also feel beautiful in the gown of your dreams and Lily Saratoga made that dream happen for me!
When I first saw this dress on the hanger I wanted nothing to do with it, I’m sure Tierney (to me, the best consult out there) remembers the grimace I gave her when she first showed it to me, so she put it back on the rack. I then proceeded to try on other dresses, that I picked out, and almost every one was a bust! But then again, my fairy godmother of a consult, whipped out this one again and just asked me to try it, though I was very apprehensive, I tried it on. While in the process of putting it on I was just not being sold on it. Why!? First because it was satin and I was totally against a satin gown, secondly it was the pleating, although it wasn’t bad, I just felt it wasn’t for me. The only thing going for it was the top as I like the straps and the beading.
Well I’m sure you, as brides to be, have heard, keep an open mind while shopping as you might end up with what you least expect and well that was me completely! The I looked in the mirror I was like WOW!!!! The pleating was beautiful and somehow elongated me... and as for the satin, well I’m sure you can agree it went perfectly with the background that Mother Nature kindly deposited 5 days prior! Also it wasn’t a shiny satin and it was so soft and kept me warm on that frigid cold day, who knew!? Haha
So again thank you Tierney for going above and beyond and knowing what dress makes the bride as you have proved it with me! Thank you Lily Saratoga for carrying Essence of Australia dresses and letting a plus-sized woman like myself, feel comfortable and confident not only on her wedding day, but through the whole appointment process.Lily Saratoga's reply:
Marci! Holy Moly! Thank you so so so much for your fantastic review. I checked out your instagram (total stalker) and you looked so freaking stunning at your wedding and it was my total pleasure to be there with you during the process.
STUNNING!!!!!!!! -
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Courtney Sent on 01/20/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
I couldn’t have asked for a better experience with Lily’s Saratoga! The staff was phenomenal, Jackie went above and beyond to make sure I chose the dress of my dreams. She was patient, worked within my budget and made sure to ask for my opinion before I showed my bridal party. She made the whole process stress free and so enjoyable!!Lily Saratoga's reply:
Thank you so much for the kind words! We are so happy you are joining the Lily Bride family! We can't wait for your gown to come in and see it all come to life!
XOXO,
Laura and the Lily Ladies -
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Alexandra Sent on 01/12/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Look no further!
From the second I walked in the door (With my infant!) the girls + Laura made me feel like I was the only bride in the world. Beyond helpful and SO SWEET! Nina was the best consultant I could've ever had! Found my absolute dream dress and took away any question I had for it!! Thank you ladies for making this experience SO amazing!! xoxoLily Saratoga's reply:
Thank you so much for the kind words! You were an absolute pleasure to work with and were such a stunning Lily Bride on your wedding day! We look through your photos all the time! Thank you again for the very kind words.
XOXO,
Laura and the Lily Ladies
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Kayla Sent on 12/30/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best experience I've had during wedding planning!
Literally the best experience I have had during my wedding planning process. The salon understood my thoughts on my dress, understood what I was looking for, and even was able to help me take one of their dresses and really add my personal touch to it by adding sleeves and closing the neckline. I have been to a couple of salons where I felt overwhelmed by the employees, like I was being sold on something that I wasn't in love with. Instead at Lily's they started the appointment with "The dresses don't have feelings, and I don't have any stake in your dress purchase". It made me feel more comfortable and supported through this whole process. I ended up finding a dress that I loved and I can't wait to get married!Lily Saratoga's reply:
Thank you SO much for your kind words Kayla! You and your family were an absolute joy to work with! We are so excited to see your custom gown come to life!! Thank you for choosing Lily Saratoga as your Bridal Boutique, we are so happy that you're a Lily Bride!
Have a happy New Year. XOXO Laura and the Lily Ladies -
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Hannah Sent on 12/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible place!
I had the best experience with Lily Saratoga - they helped my find the most perfect dress for my wedding day, and really helped me look through all options to find "the one". Going in, I only had a vague idea of what I wanted, and the staff worked really diligently to get a wide array of styles to try on, including some choices from my bridesmaids and family that came with me. The shop was also really great at accommodating a good sized group - I had about 7 people who wanted to come with me, and I really appreciated that that was possible since it was such a once in a lifetime experience! When I thought I had the dress I wanted chosen, my attendant helped put on test veils and jewelry so I could get the "full effect" which really helped us all visualize a more "bridal" me! I actually ended up falling in love with the chosen accessories and added them to my look on the spot.
Long story short, to everyone at Lily - it is CLEAR that you have a passion for what you do. You create a memorable experience and make all the brides who come to you feel so special. Thank you so much for everything you've done for me and for helping me look and feel great on the wedding day!-
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Lily Saratoga's reply:
Hannah!
Thank you so much for your kind words! We had an absolute blast with you, your friends and your family. You looked absolutely stunning. We are SO glad we were able to help you find your wedding gown!!!
xoxo,
Laura and the Lily Ladies -
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Katie Sent on 12/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best customer service
I knew about Lily from some of my friends and when it was my turn to find a dress, I knew right where to go. I went to 5 places and Lily 3 times! Every time, the ladies were amazing, made you feel comfortable and relaxed. They explained the different designers, price points and various details that the other boutiques didn’t do. I felt right at home and the store is beautiful. I just loved going in every time, it was truly a wonderful experience. My bridesmaids and mom bought their dresses from Lily as well!Lily Saratoga's reply:
Katie, thank you so much for your extremely kind words. We had a blast working with you and your ladies and you made a stunning bride. Be well and happy holidays!! -
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Carrie Sent on 12/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!
I absolutely loved my experience with Lily Saratoga! They had so many great dresses to choose from and their staff was phenomenal!Lily Saratoga's reply:
Carrie, you are one of the SWEETEST brides we have ever had, and I know that Kim in particular had an absolutely lovely time being your consultant!! -
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Elise Sent on 11/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My dress was perfect!
I had such a wonderful time purchasing my dress here!
It was very pretty and had wonderful selection. There was another woman trying on her dress at the same time and we kept switching dresses together and comparing how they felt to remind the other while we were wearing it and they were in the current one. The ladies who worked there were shocked and having a blast! They kept giggling how things never went down like that. I just said "hey were not showing up to the same wedding in the same dress I am happy to help!" Her family was glad I did the dress she chose she didn't want to try on and take off the mannequin I had wanted to try it before knowing this only to see her family member jump in excitement when it was out. My mother maid of honor and one bridesmaid were having just as much fun with this whole process! The dress I ended up choosing was a Nicole Miller (as I change my name to Miller - fitting) It was very clean and classic but also so stunning. The dress in the shop truly fit perfectly which made the selection that much easier! I am so happy with my choice!-
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Lily Saratoga's reply:
Thanks Elise! We are so happy to hear that you loved your gown and your time here in the shop! What a fun memory! We feel very lucky to have you as a Lily Bride! Congratulations! -
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Tarra Sent on 10/31/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing dress for an amazing day!!
Lily Saratoga was AMAZING from start to finish! They were the first place that I went to look at wedding dresses and I was super skeptical about finding something I liked! Naturally I fell in love with a dress on that day! Fast forward, Lily was super accommodating with my requests to try the dress in a few extra times prior to the wedding! They made sure I was happy, comfortable, and provided me with info on how to care for the dress if I were to spill something on it (one of my biggest concerns)! They were amazing through it all!Lily Saratoga's reply:
Thank you so much for the 5 star review Tara! The photos are beautiful and you look amazing! We are so thrilled to hear that you enjoyed your experience here with us and we could not be happier to be able to call you one of our brides! Congrats! -
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Kristin Sent on 10/30/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love Lily's!
Loved everything about Lily's! I still remember my initial appointment with Kim. It was later in the evening so there wasn't many other brides or appointments so it felt like I had the place to my self. I was allowed to roam the store to look at different dresses and pull ones I liked. After trying about 8-10 on, the owner of the shop, Laura, came to check on us and saw the style I was leaning towards and ending up going out to pull a dress and it ended up being my dress! The ladies there are great, offer great suggestions when it comes to jewelry, shoes, alterations, etc. I LOVED my dress and got so many compliments on it. Thank you Lily's!Lily Saratoga's reply:
Thank you so much for the wonderful review, Kristin! You looked amazing in your gown and we so enjoyed working with you! The photos are gorgeous!!!! We feel so lucky to be able to call you one of our brides! Congrats! -
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Quinn Sent on 09/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend
Being an out of state bride made all the entire process more difficult, because I had limited time to choose & make decisions, and couldn't "pop in" as easily as other brides during the process. Luckily, the ladies at Lily Saratoga made the entire process extremely easy from start to finish. They truly listened to me, and because of that were able to provide A TON of dress options that combined both my budget and style. Not once did I feel "pressured" into making a purchase. Even for my veil, which I couldn't pull the trigger on the day of because they had so many beautiful options, they took detailed notes about which ones I was interested in and allowed me to call and place the order over the phone once I felt confident about it. They were clear about timelines/deadlines upfront, and I always knew exactly what was happening, and when it was going to happen. They were knowledgeable and patient and it was an amazing experience from start to finish. I highly recommend Lily Saratoga to any bride!Lily Saratoga's reply:
Thank you so much for the kind and thoughtful review, Quinn! We are so happy to hear that you enjoyed your experience with us as much as we enjoyed having you as a Lily Bride! You looked stunning in your Essense of Australia gown and the Rebecca veil was the perfect choice! We hope your wedding day was magical! Thanks again! The Lily Ladies -
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Danielle Sent on 09/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Being a Lily Bride is Amazing!!!
I am so glad I got my dress from Lily Saratoga. Every single time I’ve walked into the shop, I’ve been so welcomed and smiled at. They’re so warm and friendly there. From the time I bought my dress to the time I picked it up, the consultant that helped me has always remembered me
and been so nice. I’m a plus size bride and I felt nothing but kindness here. I didn’t think there would be anything for me in the wedding dress department but I found my absolute dream dress here and I’m so glad I did. Even got the bridesmaid dresses here because I love Lily so much!! Please please please go here. You will not regret it!Lily Saratoga's reply:
Danielle, thank you so much for your extremely kind words!! It was a pleasure working with you and your ladies and we are very much looking forward to seeing pictures from your wedding. You better send those on as soon as you get them. ; ) Tierney and the Lily Ladies -
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Sydney Sent on 08/31/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved my dress!!!!
I went to a lot of bridal dress shops, but when I went to Lily’s I knew something was different. The staff were so welcoming and the dresses were so beautiful!!! I found the dress of my dreams!!!! My bridesmaids ended up finding their dresses at Lily’s too!!!! Lily’s is amazing and I would recommend Lily’s to every bride looking for the dress of their dreams!!!!!Lily Saratoga's reply:
Thank you so much for the very sweet review! We feel so lucky to have you has a Lily Bride, Sydney! You looked amazing in your gown and we are so happy to hear that you enjoyed your experience here with us! -
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Brittany Sent on 08/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They had the one!
I went everywhere....thought I wanted a high end designer dress, thought I wanted a pant suit for a hot second....thought I wanted all these different dresses then I went to Lily's Saratoga. The girls there will not push you into buying something you don't love... I really did admire and think one of the dresses I tried on might be the one, but I didn't have that "you are mine" moment, and the girls respected that I was going to keep looking. Well, the lovely, Tierny, was steaming a trunk show dress after I already changed into my normal clothes, and I think my mouth dropped. Is that modern lace with blush sheer fabric.... The dress wasn't for sale yet, but she let me try on the dress anyway (even if she just steamed it....lol) .....it was love. This was my dress. And from there on out, Tierny has been so helpful in making sure my sizing was perfect, which it was. And being accommodating in letting my crazy bridal party come in and have a fake "she said yes to the dress" moment...talk about patience. You won't find this type of service in a large, overwhelming, over priced bridal store. The best designers and bridal team are here in Saratoga Springs!-
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Lily Saratoga's reply:
Brittany, thank you so much for all of your very very kind words! It was a total pleasure helping you find The One and really fun working with you through the whole process of getting to 'I Do'.
You look stunning in your gown and we are so glad we got to be a part of your day. STUNNING!!!! -
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Elena Sent on 08/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Dress Shop
I got my dress here after trying on at numerous stores (including NYC). They had a great variety of of price range and designers. I ended up with a local designer from CT and absolutely loved the dress! The sales associates are absolutely amazing and friendly. I did not feel pressured at all when selecting. I was also aloud to take pictures to help review all the dresses once I got home! -
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Leslie Sent on 07/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience
I have had the pleasure of visiting Lily 3 times, once for my dress, then my maid of honor's dress and then my husband's daughter's dress. The service and selections all three times were amazing. For my dress, I worked with Tierney and she was awesome. She encouraged me to try on different styles and I ended up with a gown that I would have never chosen for myself, but I absolutely love. I bought an Enaura gown with beads and feathers and my guests are still talking about this dress. My sister chose a gown that was also a sample that had been discontinued, but had a very unique feel to it. My stepdaughter chose a dress that was completely unexpected and really stepped our of her comfort zone. Thank you to all of the Lily ladies for making us feel comfortable and special.Lily Saratoga's reply:
Leslie, thank you so much for your wonderful words!!!! It was an absolute pleasure working with you and your family. Please please please send us pictures, I need to see you in that incredible gown on your day. -
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Jenna Sent on 07/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend
I cannot recommend Lily Saratoga enough! They make the process of finding a dress so easy and they have an amazing selection of beautiful dresses. They salon itself is absolutely beautiful, everything was perfect!Lily Saratoga's reply:
Jenna,
Thank you so much for your kind words! We were so happy you found your dream dress with us and can't wait to help you through the rest of the process!
xo
Laura -
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Anna Sent on 06/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Beautiful dresses and incredible service!
Lily Saratoga was an absolute dream to work with! Their store is beautiful with an incredible selection and the people are so friendly. My mom and I went to find my wedding dress during one of their Jenny Yoo trunk shows and the women who helped us was able to help me find the dress that had everything I was looking for even though I hadn't come in with a clear idea of what I was looking for. When it was time to get the bridesmaid dresses, they were flexible and understanding as most of my bridal party was out of town and could not make the appointment. We again went during a maids and mimosas event and were given helpful guidance as well as the perfect amount of freedom to browse. On the wedding day, they delivered and steamed my dress at the venue so when I got there it looked pristine. I absolutely loved my dress and I thought me and all my bridesmaids looked beautiful! Lily Saratoga helped me to look beautiful and feel totally at ease with their incredible level of service!Lily Saratoga's reply:
Anna, it was such a pleasure working with you and your bridesmaids!! Thank you so much for your kind words, you were a treat of a bride and looked absolutely gorgeous in your gown. Be well and send us more pictures!! -
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Alexandra Sent on 12/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lily Saratoga is the absolute best!
I absolutely loved my experience with Lily Saratoga! Laura, Carina, and Randi made finding a wedding dress and bridesmaid dresses such a fun and stress-free experience. They gave such helpful suggestions throughout the process and everyone was so sweet. I recommend them to everyone!Lily Saratoga's reply:
It was such a lovely experience working with you, Alex! You looked absolutely gorgeous in your gown and thank you so much for the positive feedback! -
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Lauren Sent on 11/07/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Lily is the best
I would recommend Lily over and over again! I went to over 15 bridal shops and none can compare. The staff is so friendly and helpful and they have a large selection of dresses. I not only purchased my dress from here but my mother and my bridesmaids did for the wedding as well. I cannot say enough kind things about this shop; if you want the best dress shopping experience then go here! -
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Jessica Sent on 09/23/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved working with Lily! My dress was so unique and beautiful- I got a lot of compliments on it! Randy was so helpful when we were picking out the dress and the rest of the team was great throughout the whole planning process. I would highly recommend them!Lily Saratoga's reply:
Jessica,
Thank you so much for taking the time to provide us with positive feedback! We sincerely appreciate you choosing Lily Saratoga as your Bridal Boutique!
Laura -
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Brittany Sent on 09/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lily Saratoga was WONDERFUL. The Boutique is fabulous, and they have a great assortment of styles and sizes. They also stored my dress and veil until a couple days before the wedding. My dress was steamed, and wrapped when i arrived to pick it up. They also stuffed the dress with tissue to help it keep shape, and for pictures.Lily Saratoga's reply:
Brittany,
Thank you so much for taking the time to review us! We are so happy you chose Lily Saratoga as your Bridal Boutique!
Sincerely,
Laura
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Laura Sent on 08/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
At other dress shops there were dresses I liked but none that I loved. Here I ended up with 3 that I felt "could be one the one." The staff were great at helping me narrow down from the three to the perfect one by asking all the right questions ("do you like this detail here, or do you prefer the detail that one has there more," "which feels more comfortable," etc.). All the while I tried these three dresses on multiple times trying to compare and they never made me feel rushed or pressured to make a decision. I went in that day not sure if I was going to buy that day and left having purchased the perfect dress! Would recommend. Thanks to Laura and her staff. -
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Lauren Sent on 08/12/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Lily is beyond amazing! The women that work there are incredible!! Carina was an amazing consultant, such a sweetheart, so caring, and so helpful!! Laura and the rest of the staff, were beyond wonderful!
My experience through Lily is something that I’ll never forget for the rest of my life!Lily Saratoga's reply:
Lauren,
Thank you SO much for your kind words and positive feedback. It's our goal to give every bride an amazing experience, and we are so happy to hear that your experience here is something you will never forget. Congratulations to you!!! -
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Maria Sent on 07/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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I went to a handful of bridal shops and can confidently say that Lily Saratoga is the ONLY place you need to go to find your wedding dress. They have such an amazing variety, at all different price points and styles. I felt like royalty each and every time I tried on one of their gorgeous dresses and stood on the pedestal. I loved how they allow you to look through all of the dresses yourself and choose which ones you want to try one. Laura and her team are also incredibly helpful at suggesting dresses for you based on your vision.
Not only are the dresses the best selection you will find in all of Upstate NY, but the people who work there make the experience unforgettable. They go above and beyond to help you find what you want, but are not at all pushy. They truly care about your happiness more than anything else.
I loved everything about my experience at Lily!Lily Saratoga's reply:
Maria, Thank you SO much for your kind words, we sincerely appreciate it. We are so happy to have you in the Lily Bride family!!!
All our best,
Laura & team -
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Grace Sent on 06/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience at Lily Saratoga could not have been more perfect. The shop itself is so beautiful, and the people that work there are amazing - so knowledgable, patient, and encouraging. So happy I found my dream dress at Lily!Lily Saratoga's reply:
Thank you, Grace! You looked beautiful on your wedding day, we are so happy to have you as a Lily Bride! -
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Morgan Sent on 06/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience at Lily Saratoga was amazing! The shop is absolutely gorgeous....truly magical. After going to several other shops I was slightly discouraged thinking I would never find a dress that I loved . The dresses at Lily's were exactly what I was looking for! They have so many unique options with the beautiful details I had dreamed of. I loved my dress and I love Lily's!Lily Saratoga's reply:
Morgan, thank you so much for your kind words! We are so happy to have you as one of our past Lily Brides, you looked BEAUTIFUL on your wedding day!!
Laura -
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Breann Sent on 05/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience at Lily!!! I drove 2 hours to find my dream dress! And when I arrived at Lily it was more than what I expected!!! The staff was amazing and so were the choices in gowns!! I didn't see very many "cookie cutter" gowns at Lily and I was looking for something classic and unique. I definitely found just that with the help of my consultant Randi. She listened to my wants and helped picked the best dress for me!!! If you want a TV like experience this is the place to go!! I ended up buying my veil, shoes, jewelry and undergarments from Lily!! I am so happy I was a Lily Bride!!! -
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Kelley Sent on 04/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lily Saratoga was an all around wonderful experience! I got my dress, headpiece and shoes there. The dress looked beautiful and they helped me find the perfect underlay color (and the shoes to match). The head piece looked like something out of a fairytale. I was so lucky to have found Lily Saratoga!Lily Saratoga's reply:
Kelley,
Thank you so much for your kind words! We were so happy to have you as one of our brides! We wish you all the best!!! -
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Alyssa Sent on 04/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can’t say enough wonderful things about Lily Saratoga. Lily has the sweetest staff, the best bridal collections and they make the dress shopping experience so special. I can’t wait to bring future brides here!Lily Saratoga's reply:
Thank you Alyssa! We are so happy we had you as one of your brides, it was such a pleasure working with you!! -
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Ja Sent on 04/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All the girls at Lily’s were incredibly helpful. If you’re looking for a wedding dress with a lot of lace, Lily’s has a great selection.Lily Saratoga's reply:
Thank you Ja! Congratulations to you and your husband! -
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Lauren Sent on 01/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I really cannot say enough about my experience at Lily Saratoga. I had been to other bridal shops and tried on countless dresses with really no success and I was starting to feel like I wouldn't find my dream wedding dress. From the moment I stepped into the shop I felt instantly welcome and at ease. I told them my budget and they let me know exactly which racks to shop from and which to avoid - they were very respectful of it which I appreciated after other experiences. I immediately found several dresses that I loved and with the help of Kristen and Randee as well as my family and friends I found my dream dress! Their measurements were perfect! My dress was almost a perfect fit and I only needed a few alterations. I had an issue with my first seamstress and the owner Laura reached out to me personally, met with me and not only found me a seamstress to work with but attended my fitting with me. Their customer service is absolutely outstanding. I would recommend shopping at Lily Saratoga to any bride to be!Lily Saratoga's reply:
Lauren,
Thank you so much for your kind words. We sincerely appreciate the positive feedback and are so happy to hear that you enjoyed your experience with us! We wish you all the best!! -
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Mariam Sent on 12/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have been dress shopping with a handful of other brides and Lily was one of the most pleasant experiences. They didnt place a bag over your head like some other places to " protect the dress" and listened to exactly what I was looking for. The dresses they carry are absolutely stunning! There were 4 dresses that I loved! The staff is so helpful and encouraging. -
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Meghan Sent on 10/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved Lily Saratoga!! I worked with Kristen and she made the entire process of finding a dress so fun and stress-free. They have a great selection of dresses in a variety of different styles. I visited a couple other boutiques and Lily was the only one where there were several dresses I liked. They were very respectful of my budget and gave me great choices in my price range ($1,500 - $2,000). They held the dress until two days before my wedding and steamed it so it looked absolutely perfect. The entire staff were just so wonderful and I can't say enough about them! -
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Ashton Sent on 09/29/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved being a Lily Bride!! This salon was so accommodating from my first appointment on. When trying to find my dress they really helped me pick out dresses that would compliment my shape which is always super helpful! I ended up going with a Martina Liana dress that was backless with a very long train and I felt so BEAUTIFUL. Lily recommended places to go for alterations and I never had to worry about transporting my own dress back and forth they handled it all for me! Great experience! -
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Rachel Sent on 09/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So glad I found my gown at Lily's! The place is adorable and the perfect setting to have your "bridal moment". Lots of selections of designers with varying price points. The consultants I had both times I went were very helpful and friendly. The seamstress they work with was amazing, Beth Whitbeck. I had her add on beaded straps and she even made a tulle bow for the back! I also found the bridesmaids dresses there, they were gorgeous and a good price! -
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Michelle Sent on 07/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I'm so happy I found Lily Saratoga! I went on a whim with my sister and mom while they happened to be in town (from CA), and they happily accepted us as walk-ins on a rainy Thursday afternoon (normally appointments are needed, but luckily they weren't busy when we arrived). I worked with Randy, who was an absolute pleasure to work with and so helpful in every possible aspect (she even helped me find the perfect Spanx when I asked her about wedding day undergarments!). She started out by getting an overall idea of what I was looking for, then brought out a bunch of great suggestions, including The One. I had been pinning a ton of dream dresses prior to this appointment, but when I tried on the last dress she pulled out, it was nothing like what I pinned but everything I didn't even know I wanted! The train on this Essense of Australia dress was jaw-droppingly gorgeous, and I'm so grateful to Randy for broadening my dress search to help me find the perfect one for me! She was also in the store each time I went back for additional fittings, which was a really nice touch as it was helpful to greet a familiar face and be able to ask her endless questions about various details (she had great recommendations for hair stylists, how to steam my bridesmaids' dresses, the efficacy of Spanx, etc.). I'm not sure if they purposely scheduled her to work on days when I had an appointment, or if she just happened to be working those days as well, but I always appreciated seeing her and it felt like very comprehensive customer service as she was able to help me out and be my main consultant throughout the entire process. This store is an adorable boutique shop with a comfortable yet elegant ambiance, and I never once felt rushed here like I did at David's Bridal (pricing at Lily is also very comparable). I'd definitely recommend this shop! -
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Marissa Sent on 05/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lily Saratoga was the second bridal salon I attended to try on wedding dresses and I can't say enough about this establishment and the employees! Everyone was wonderful, especially my consultant Randee! My family and I felt welcomed from the moment we stepped through the door! The whole salon is beautiful and Randee was so wonderfully patient and helped me figure out exactly what I liked and didn't like! Not only did she help me find my bridal gown, but she also helped me pick out my bridesmaids dresses! My family is still raving about what a wonderful time they had! I can't wait to go back for my fitting! I love being a Lily Bride!! -
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Susan Sent on 05/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love everything about Lily Saratoga!!! After visiting 2 bridal salons before going to Lily, I was feeling a bit overwhelmed with all of the dress choices out there. I walked into Lily and felt immediately calm, they are professional and caring towards everyone that walks in the door. I never felt pushed into buying something I didn't want, in fact they were very understanding when I went back 2 more times (3 total times) before I bought my dress. I loved my Modern Trousseau Ainsley dress from the moment I tried it on but needed to really take time and sit with the thought "is this my dress?" The dress was light weight and fit perfectly, I worked with several ladies at the salon and each was just as pleasant as before. My mom also loved our experience there. My veil was perfectly matched with my dress and they have a seamstress who comes to the store every Thursday, Beth she is also AMAZING. I have never been so happy with the way my dresses have been fitted before (she also took in an hemmed a bridesmaids dress of mine months before my wedding).
Not only did I find my dress at Lily, but ALL of my 8 bridesmaids and 1 flower girl got their dresses there. The Jenny Yoo collection that they have is the best and was exactly what I was looking for. The girls are obsessed with their dresses and have stated many times that they have never loved a bridesmaids dress until this one. I even found earrings from their selection that matched perfectly :)
Thank you to Laura and everyone at Lily for helping me stay calm and look beautiful in my Modern Trousseau Wedding dress on my big day!!!!
I will continue to recommend Lily Saratoga to all future brides that I know! -
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Jennifer Sent on 11/30/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Could not have dreamed up a better experience than I received at Lily Saratoga! From shopping to pick up every individual that I encountered was excited, helpful, and sweet. Lovely collection of dresses, professional staff, excellent referrals to seamstress for alterations. Lily Saratoga goes above and beyond to make their brides happy, you can't go wrong purchasing your dress here!Lily Saratoga's reply:
Thank you so much for taking the time to provide us with positive feedback! We loved having you as a Lily Bride and wish you all the best!
Laura -
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Stephanie Sent on 11/29/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved working with Randy, she is insightful thoughtful, and she is a great listener. I actually purchased two dresses at Lily's the first was beautiful but it came in and didn't fit my vision. Randy helped me come up with ideas and options of what to do with that dress and also helped me find the most beautiful and perfect dress. Lily's also has a wonderful selection of undergarments and jewelry for your special day. It's a one stop shop! -
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