L'Fay Bridal Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
72 reviews
Recommended by 95% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.6 out of 5 rating4.6
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Flexibility 4.8 out of 5 rating4.8
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User photos
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Kisa Sent on 10/04/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cymbeline's is a small boutique, selling only her own gowns. If you like her gowns on line, you will not be disappointed when you go there. The showroom manager, Ivy, is wonderful to work with and the seamstress, Amy, is excellent. I was totally satisfied with every aspect of the gown and serviceCymbeline's is a small boutique, selling only her own gowns. If you like her gowns on line, you will not be disappointed when you go there. The showroom manager, Ivy, is wonderful to work with and the seamstress, Amy, is excellent. I was totally satisfied with every aspect of the gown and service -
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User2306201 Sent on 07/06/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved the people at L'fay Bridal.
Beautiful dresses.Very very nice place.I loved the people at L'fay Bridal.
Beautiful dresses.Very very nice place. -
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User990113 Sent on 11/17/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best bridal salon experience!!! Go there if you want to be treated like a real person and not just a commission check. Everyone who works there is incredible! They don't rush you and get upset if you want to try on more than three dresses. Absolutely no sales pressure! I love this salon! A must visit! They do alterations in house and it couldn't be easier.Best bridal salon experience!!! Go there if you want to be treated like a real person and not just a commission check. Everyone who works there is incredible! They don't rush you and get upset if you want to try on more than three dresses. Absolutely no sales pressure! I love this salon! A must visit! They do alterations in house and it couldn't be easier. -
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Michelle Sent on 02/27/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough wonderful things about my shopping experience at Cymbeline. It was my first time shopping for a dress and though I was nervous I came prepared with photos of the styles I was looking for. Ivy seemed to immediately understand my personality and style and found a handful of gorgeous choices. She did not rush me or make me feel pressured and made it an amazing experience . I fell in love with dress #2 (Ivy's selection, I might add) but was not ready to make a decision before going to my next scheduled appointment at Kleinfeld. 2 hours later I was running back to Cymbeline and their amazing customer service and stunning selection. Ivy was even able to get the dress of my dreams in my budget.
Cymbeline can't be beat.I cannot say enough wonderful things about my shopping experience at Cymbeline. It was my first time shopping for a dress and though I was nervous I came prepared with photos of the styles I was looking for. Ivy seemed to immediately understand my personality and style and found a handful of gorgeous choices. She did not rush me or make me feel pressured and made it an amazing experience . I fell in love with dress #2 (Ivy's selection, I might add) but was not ready to make a decision before going to my next scheduled appointment at Kleinfeld. 2 hours later I was running back to Cymbeline and their amazing customer service and stunning selection. Ivy was even able to get the dress of my dreams in my budget.
Cymbeline can't be beat. -
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Tara Sent on 07/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After initially being referred to Cybelline by 2 clients of mine that had gotten their dresses there, I was very excited. It is a very personal boutique with all price points. Margaret & Renee and the seamstress Amy were all delightful. MY DRESS WAS STUNNING! It was everything I had ever hoped for. I shopped for dresses at 7 other NYC bridal shops, and I had 2 at Cybelline that I loved the most out of all. Their personal service was the best and usually I had the whole boutique to myself for fittings!After initially being referred to Cybelline by 2 clients of mine that had gotten their dresses there, I was very excited. It is a very personal boutique with all price points. Margaret & Renee and the seamstress Amy were all delightful. MY DRESS WAS STUNNING! It was everything I had ever hoped for. I shopped for dresses at 7 other NYC bridal shops, and I had 2 at Cybelline that I loved the most out of all. Their personal service was the best and usually I had the whole boutique to myself for fittings! -
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Mitra Sent on 03/22/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything about finding and buying my dress at Cymbeline was a pleasure: wide array of styles; helpful sales staff; reasonable prices; meticulous alterations and a relaxed, intimate and friendly atmosphere. They did not try to upsell me and they were able to help me find a dress that was both flattering and unique and within my budget. If you aren't into a big bridal emporium like Kleinfeld, Cymbeline is a great choice for you.Everything about finding and buying my dress at Cymbeline was a pleasure: wide array of styles; helpful sales staff; reasonable prices; meticulous alterations and a relaxed, intimate and friendly atmosphere. They did not try to upsell me and they were able to help me find a dress that was both flattering and unique and within my budget. If you aren't into a big bridal emporium like Kleinfeld, Cymbeline is a great choice for you. -
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Maggie Sent on 10/04/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was the best kind of wedding dress experience. The women at Cymbeline are so involved and helpful, from the managers to the sales associates and the seamstress is the best! I couldn't have asked for better, it was above my expectations. Cymbeline was the first place i went and i didn't want anything else after seeing their gowns. I can't wait to send some pictures so they can see the way it all came together!It was the best kind of wedding dress experience. The women at Cymbeline are so involved and helpful, from the managers to the sales associates and the seamstress is the best! I couldn't have asked for better, it was above my expectations. Cymbeline was the first place i went and i didn't want anything else after seeing their gowns. I can't wait to send some pictures so they can see the way it all came together! -
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Nicole Sent on 06/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fairy Godmother
Last year August I came into this bridal shop and found my fairy God mother! As coming from another bridal shop I was very discouraged because the dresses I tried one was just not me. We were greeted by this bubbly consultant with amazing tattoos. We tried one 2 dresses and I just wasnt feeling it. Melissa said " you know I know what you want" she came with this dress and as soon as it came out the bag I knew it was it. I had to take it and i really didnt care the cost. She has been so dedicated to my big day its unbelievable. Once again God did what he does best and blessed me yet again. It was a very bitter sweet day saying good bye to Melissa but I will always remember her for her kindness and initiative.Last year August I came into this bridal shop and found my fairy God mother! As coming from another bridal shop I was very discouraged because the dresses I tried one was just not me. We were greeted by this bubbly consultant with amazing tattoos. We tried one 2 dresses and I just wasnt feeling it. Melissa said " you know I know what you want" she came with this dress and as soon as it came out the bag I knew it was it. I had to take it and i really didnt care the cost. She has been so dedicated to my big day its unbelievable. Once again God did what he does best and blessed me yet again. It was a very bitter sweet day saying good bye to Melissa but I will always remember her for her kindness and initiative. -
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Gina Sent on 05/20/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got the Daylice dress from Cymbeline, and it was ahhhhhhhmazing!!!! I was so in love with my dress, and they also did incredible alterations for me, changing out the back lace up of the dress to make it more feminine. Ivy is fantastic, and it was a wonderful experience. I got SO many compliments on my dress on my wedding day!I got the Daylice dress from Cymbeline, and it was ahhhhhhhmazing!!!! I was so in love with my dress, and they also did incredible alterations for me, changing out the back lace up of the dress to make it more feminine. Ivy is fantastic, and it was a wonderful experience. I got SO many compliments on my dress on my wedding day! -
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Lindsay Sent on 07/22/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVE CYMBELINE. In my quest for the perfect wedding dress I must have gone to oh, I don't know, about 10 stores in 3 cities and tried on about 70 dresses. Yes, I was that indecisive monster of a bride. Don't judge.
Enter, Cymbeline. I slipped on a dress and fell in L-O-V-E with the top. It was stylish, it was sexy, it made me look like a waif... oooh girl, I could go on forever. The top was, and is, the shit. The bottom of the dress however was NOT my style. At all. In fact, it sort of killed the entire dress for me. Bummed out, I tried on another dress with a skirt I loved... it was fun and airy and free... and, shock me shock me, it came with a lace top I hated. Instead of feeling sexy and skinny, I felt lumpy and vanilla up top. UGH!! What was a bride to do?! Well if you watch Say Yes to the Dress (and if you're a girl in a relationship or newly engaged, you definitely do) you know the answer.
Frankendress. Take the top of one dress and stick it on the bottom of the other! Voila! Easy right? Randy does it all the timmmme on Say Yes...
Turns out, in reality, not so easy. Cymbeline the design house has a strict no-pattern change policy. It seemed that dream Frankendress was going to slip out of my hands... but then, a miracle! Ivy and Renee in the store talked it over and said they could order the fun skirt dress and extra fabric for the top of the fun top dress -and then their seamstress, Amy, could MAKE Frankendress there for me AND they could stay within my dress budget (a budget that the consultants at Kleinfeld's always seem to struggle with - read: not baller).
Scary? You betcha. Did I do it? Hell yes.
So... how did it work out you might ask? Well, after only 3x fittings it turned out PERFECTLY. My dress is SICK; it fit like a glove, and I felt like a Stylish-Sexy-Waifish-Airy-Fun-Free bride. Every NYC bride should go to Cymbeline to look for their dress. Even if you don't find it there, the experience you will get during your search is worth the trip.I LOVE CYMBELINE. In my quest for the perfect wedding dress I must have gone to oh, I don't know, about 10 stores in 3 cities and tried on about 70 dresses. Yes, I was that indecisive monster of a bride. Don't judge.
Enter, Cymbeline. I slipped on a dress and fell in L-O-V-E with the top. It was stylish, it was sexy, it made me look like a waif... oooh girl, I could go on forever. The top was, and is, the shit. The bottom of the dress however was NOT my style. At all. In fact, it sort of killed the entire dress for me. Bummed out, I tried on another dress with a skirt I loved... it was fun and airy and free... and, shock me shock me, it came with a lace top I hated. Instead of feeling sexy and skinny, I felt lumpy and vanilla up top. UGH!! What was a bride to do?! Well if you watch Say Yes to the Dress (and if you're a girl in a relationship or newly engaged, you definitely do) you know the answer.
Frankendress. Take the top of one dress and stick it on the bottom of the other! Voila! Easy right? Randy does it all the timmmme on Say Yes...
Turns out, in reality, not so easy. Cymbeline the design house has a strict no-pattern change policy. It seemed that dream Frankendress was going to slip out of my hands... but then, a miracle! Ivy and Renee in the store talked it over and said they could order the fun skirt dress and extra fabric for the top of the fun top dress -and then their seamstress, Amy, could MAKE Frankendress there for me AND they could stay within my dress budget (a budget that the consultants at Kleinfeld's always seem to struggle with - read: not baller).
Scary? You betcha. Did I do it? Hell yes.
So... how did it work out you might ask? Well, after only 3x fittings it turned out PERFECTLY. My dress is SICK; it fit like a glove, and I felt like a Stylish-Sexy-Waifish-Airy-Fun-Free bride. Every NYC bride should go to Cymbeline to look for their dress. Even if you don't find it there, the experience you will get during your search is worth the trip. -
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Mary Sent on 08/05/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience at L'Fay was nothing short of perfection. I wanted a truly unique dress, and the selection here was perfectly curated and gorgeous beyond belief. Being a relatively small boutique, you aren't being shuffled around with a million other brides and your dress is seen by the same seamstress every time. The dress that I purchased was completely sheer, which as a relatively conservative bride was daunting, but Amy in alterations was a dream to work with, lining the dress and creating a dramatic neckline that wow'd.My experience at L'Fay was nothing short of perfection. I wanted a truly unique dress, and the selection here was perfectly curated and gorgeous beyond belief. Being a relatively small boutique, you aren't being shuffled around with a million other brides and your dress is seen by the same seamstress every time. The dress that I purchased was completely sheer, which as a relatively conservative bride was daunting, but Amy in alterations was a dream to work with, lining the dress and creating a dramatic neckline that wow'd. -
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Kathy Sent on 06/12/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
At first, I was hesitant to follow the instructions of making an appointment on line thinking my info will just get lost in the shuffle, but Renee personally emailed me right away with available appt times - hardly any wait time. The quality of service was also very impeccable. Whatever your budget is, they treat you like you're the only bride. The dresses were all beautiful as if they were hand-picked. Not only good customer service, I was very impressed with Renee's expertise and taste, she helped me finalize my choice - surprisingly, ended up choosing a dress completely opposite my taste. She helped me pick a dress, not only beautiful, but perfect for my body/look. The price was also unbeatable! Overall outstanding experience!At first, I was hesitant to follow the instructions of making an appointment on line thinking my info will just get lost in the shuffle, but Renee personally emailed me right away with available appt times - hardly any wait time. The quality of service was also very impeccable. Whatever your budget is, they treat you like you're the only bride. The dresses were all beautiful as if they were hand-picked. Not only good customer service, I was very impressed with Renee's expertise and taste, she helped me finalize my choice - surprisingly, ended up choosing a dress completely opposite my taste. She helped me pick a dress, not only beautiful, but perfect for my body/look. The price was also unbeatable! Overall outstanding experience! -
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Angelica Sent on 09/19/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Dress
I heard it so many times; “ the first place you visit for a wedding dress will be the one. “ We were determined to only look when we went to L’Fay. They had all the dramatic, different and gorgeous dresses, perfect first place to visit.
Well we never left, with the expert help of our new friend Melissa we found the one, The dream, the grown up princess dress,
They made the whole experience seamless, even through Covid, they received our dress in time from designer #millanova. Then the work began, with our expert tailor Randy. Look he’s a genius with scissors, the glamour girl guru. He was just the right amount of bossy and trust me ! We did and the dress was custom fitted to perfection ! He knew all the tricks and tips even for how to walk and take photos. The magic bustle buttons, held up though, photos, dancing and getting lifted on a chair. Jackie looked like a fairy princess, there wasn’t one guest who didn’t comment on the beauty of the dress! Thank you L’Fay for making this a magical experience from start to finish!
I heard it so many times; “ the first place you visit for a wedding dress will be the one. “ We were determined to only look when we went to L’Fay. They had all the dramatic, different and gorgeous dresses, perfect first place to visit.
Well we never left, with the expert help of our new friend Melissa we found the one, The dream, the grown up princess dress,
They made the whole experience seamless, even through Covid, they received our dress in time from designer #millanova. Then the work began, with our expert tailor Randy. Look he’s a genius with scissors, the glamour girl guru. He was just the right amount of bossy and trust me ! We did and the dress was custom fitted to perfection ! He knew all the tricks and tips even for how to walk and take photos. The magic bustle buttons, held up though, photos, dancing and getting lifted on a chair. Jackie looked like a fairy princess, there wasn’t one guest who didn’t comment on the beauty of the dress! Thank you L’Fay for making this a magical experience from start to finish!
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Katie Sent on 02/27/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went along with a friend who is also engaged for her bridal appointment. We had a wonderful time, the staff were great, as were the selection of dresses! Although I had already bought my dress, I was lucky enough to find the perfect hair piece here for my big day. Thank you so much for the wonderful experience!I went along with a friend who is also engaged for her bridal appointment. We had a wonderful time, the staff were great, as were the selection of dresses! Although I had already bought my dress, I was lucky enough to find the perfect hair piece here for my big day. Thank you so much for the wonderful experience! -
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Sophie Sent on 06/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My search for THE wedding dress was long and often frustrating. I didn’t have a clear idea of what I wanted, yet I was extremely picky. My very last stop was a Berta trunk show at L’Fay. The moment I stepped into THE dress, I knew I’d found it. It had the perfect balance of everything I wanted - unique, dramatic and sexy but at the same time effortlessly elegant and timeless, with a touch of fairy-tale.
Throughout the process of trying on, buying, altering and picking up, all the ladies I interacted with at L’Fay were wonderful. They made my experience easy, authentic and personal. They were accommodating, knowledgeable and friendly. This level of personalized service, approachability and authenticity is not often what you’ll find on NYC’s wedding dress scene! The seamstress, Amy, was so sweet and did a flawless job altering my dress and being patient/understanding with all my little requests.
My search for THE wedding dress was long and often frustrating. I didn’t have a clear idea of what I wanted, yet I was extremely picky. My very last stop was a Berta trunk show at L’Fay. The moment I stepped into THE dress, I knew I’d found it. It had the perfect balance of everything I wanted - unique, dramatic and sexy but at the same time effortlessly elegant and timeless, with a touch of fairy-tale.
Throughout the process of trying on, buying, altering and picking up, all the ladies I interacted with at L’Fay were wonderful. They made my experience easy, authentic and personal. They were accommodating, knowledgeable and friendly. This level of personalized service, approachability and authenticity is not often what you’ll find on NYC’s wedding dress scene! The seamstress, Amy, was so sweet and did a flawless job altering my dress and being patient/understanding with all my little requests.
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Amy Sent on 10/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got my dress from L'fay for my 8/31/14 wedding and was so happy with the final product. They ordered a dress and altered it to be exactly what I wanted. Everyone I worked with (Renata, Jillian, Amy) were wonderful - many many thanks to them!I got my dress from L'fay for my 8/31/14 wedding and was so happy with the final product. They ordered a dress and altered it to be exactly what I wanted. Everyone I worked with (Renata, Jillian, Amy) were wonderful - many many thanks to them! -
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Brynn Sent on 08/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding dress shopping can be stressful, but at L'Fay Bridal, my experience was easy and comfortable. I had the pleasure of working with Abby. Abby and the L'Fay team were friendly, professional and accommodating, starting when I first came in looking for dresses, to putting the final touches on my wedding gown. Given that my husband and I had a destination wedding, my gown also needed to be shipped. The L'Fay team helped ensure that my dress and veil were packaged with care and sent out on time. I am so happy that I found my dress at L'Fay and had the pleasure of working with their team.Wedding dress shopping can be stressful, but at L'Fay Bridal, my experience was easy and comfortable. I had the pleasure of working with Abby. Abby and the L'Fay team were friendly, professional and accommodating, starting when I first came in looking for dresses, to putting the final touches on my wedding gown. Given that my husband and I had a destination wedding, my gown also needed to be shipped. The L'Fay team helped ensure that my dress and veil were packaged with care and sent out on time. I am so happy that I found my dress at L'Fay and had the pleasure of working with their team. -
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Meghan Sent on 11/29/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
L'Fay was the first stop for what was supposed to be a long weekend of wedding dress shopping. It ended up being my last, and for all the right reasons. I ended up buying the first dress I tried on, but tired on 5 or so more after the first one. I knew it was the first one. My consultant was so friendly and helpful and made me feel like I was the only person in the world getting married. My sister, friend and I had so much fun during the process. I decided on a beautiful Berta gown that was just simply amazing. When it came in, Amy handled all of the alterations. I wasn't quite sure on length or how the dress should fit, but she guided me effortlessly through the process to make sure when I left there I looked the absolute best in my dress. The boutique is cozy itself and hosts some of the most beautiful dresses I have ever seen in my life. Although Berta is expensive it was worth every penny and I am very pleased with my experience at L'Fay.L'Fay was the first stop for what was supposed to be a long weekend of wedding dress shopping. It ended up being my last, and for all the right reasons. I ended up buying the first dress I tried on, but tired on 5 or so more after the first one. I knew it was the first one. My consultant was so friendly and helpful and made me feel like I was the only person in the world getting married. My sister, friend and I had so much fun during the process. I decided on a beautiful Berta gown that was just simply amazing. When it came in, Amy handled all of the alterations. I wasn't quite sure on length or how the dress should fit, but she guided me effortlessly through the process to make sure when I left there I looked the absolute best in my dress. The boutique is cozy itself and hosts some of the most beautiful dresses I have ever seen in my life. Although Berta is expensive it was worth every penny and I am very pleased with my experience at L'Fay. -
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User1470074 Sent on 09/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff at cymbelline is both professional and friendly. I didn't feel pushed to buy. They make great dresses and work around you
Can I ammend to say the service and my dress MADE MY DAY!!The staff at cymbelline is both professional and friendly. I didn't feel pushed to buy. They make great dresses and work around you
Can I ammend to say the service and my dress MADE MY DAY!! -
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Trisha Sent on 03/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot thank all of the ladies at L'Fay enough for the amazing experience. I started my process by sending Renata some of the dresses I had in mind. I always was particularly fond of a specific Berta dress, which is how I found L'Fay in the first place. Renata contacted me to let me know they were having a trunk sale and that this specific dress would be available for me to try on. She told me she had a feeling this was my dress. Long story short, I only tried that dress on and it was in fact my dress. Val was amazing throughout the fitting process. My family couldn't come with me for the fittings but she always gave her honest opinion and we were always laughing and having fun.
Amy the seamstress is basically a miracle worker. My dress was a size 8 because it was from the trunk show. I'm a size 00. She basically had to remake the entire dress that included a plunging neckline and beadwork. I don't know how, but she did it and it was flawless.
I cannot tell you how many people complimented my dress. It was truly one of a kind and really stood out above the traditional wedding dress. People told me they couldn't have picked a more unique and perfect dress for me.
I'm going to miss all of these ladies and working with them. Enjoy your process, take it all in and best of luck! Go with L'Fay, you won't be disappointed.I cannot thank all of the ladies at L'Fay enough for the amazing experience. I started my process by sending Renata some of the dresses I had in mind. I always was particularly fond of a specific Berta dress, which is how I found L'Fay in the first place. Renata contacted me to let me know they were having a trunk sale and that this specific dress would be available for me to try on. She told me she had a feeling this was my dress. Long story short, I only tried that dress on and it was in fact my dress. Val was amazing throughout the fitting process. My family couldn't come with me for the fittings but she always gave her honest opinion and we were always laughing and having fun.
Amy the seamstress is basically a miracle worker. My dress was a size 8 because it was from the trunk show. I'm a size 00. She basically had to remake the entire dress that included a plunging neckline and beadwork. I don't know how, but she did it and it was flawless.
I cannot tell you how many people complimented my dress. It was truly one of a kind and really stood out above the traditional wedding dress. People told me they couldn't have picked a more unique and perfect dress for me.
I'm going to miss all of these ladies and working with them. Enjoy your process, take it all in and best of luck! Go with L'Fay, you won't be disappointed. -
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Traci Sent on 02/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchased my beautiful Berta gown from L'Fay bridal in NYC and had it altered in the NJ store. I was/still am completely obsessed with my gown along with the amazing service I received from the entire L'Fay staff. From start to finish L'Fay always scheduled my fittings into my busy life. As most brides tend to loose weight prior to the wedding, I went for multiple fittings until my gown was absolutely perfect. L'Fay carries beautiful gowns, my guests are still raving about my Berta gown.I purchased my beautiful Berta gown from L'Fay bridal in NYC and had it altered in the NJ store. I was/still am completely obsessed with my gown along with the amazing service I received from the entire L'Fay staff. From start to finish L'Fay always scheduled my fittings into my busy life. As most brides tend to loose weight prior to the wedding, I went for multiple fittings until my gown was absolutely perfect. L'Fay carries beautiful gowns, my guests are still raving about my Berta gown. -
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Vanessa Sent on 07/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVE L'Fay Bridal! I purchased a gorgeous Berta gown for my wedding on my second visit to L'fay. The purchase came with some stipulations. Can we make a major alteration to the dress? Here's what I mean. I loved everything about the dress, BUT the plunging neckline since I am busty. The plunging neckline was going to be a deal breaker until Val spoke with Amy the seamstress and discussed that they could close it for me. Once I was assured of that, I was ready to sign on the dotted line.
A few months later when my dress came in I was EXTREMELY nervous that the closure of the dress wouldn't look or work out as planned. But AMY has magic fingers and was so patient with me and made sure she knew exactly where and how to close it while maintaining the original look and scalloped style of the dress. So then once we discussed the alterations all that I had left to do was wait a week and pray Amy nailed the alteration. Well well well, let me tell you how GORGEOUS AND UNREAL she did it. Like the dress didnt even look like it came any other way! She added lace from other parts of my dress (couldn't even tell) to close the top and it looked like it came that Way! The dress looked even better now that I wasn't too busty and the lace at the top closure blended so naturally I couldn't even see where the original seam was.
As for all of the other consultants, Abby, George, Julianna and Val, they were soooooo sweet patient and wonderful! Val was with me from day 1 and I love her disposition. So calm and patient.
Thank you thank you thank you for everything you all did!!! A special thanks to AMY- the BEST SEAMSTRESS in the world!!!I LOVE L'Fay Bridal! I purchased a gorgeous Berta gown for my wedding on my second visit to L'fay. The purchase came with some stipulations. Can we make a major alteration to the dress? Here's what I mean. I loved everything about the dress, BUT the plunging neckline since I am busty. The plunging neckline was going to be a deal breaker until Val spoke with Amy the seamstress and discussed that they could close it for me. Once I was assured of that, I was ready to sign on the dotted line.
A few months later when my dress came in I was EXTREMELY nervous that the closure of the dress wouldn't look or work out as planned. But AMY has magic fingers and was so patient with me and made sure she knew exactly where and how to close it while maintaining the original look and scalloped style of the dress. So then once we discussed the alterations all that I had left to do was wait a week and pray Amy nailed the alteration. Well well well, let me tell you how GORGEOUS AND UNREAL she did it. Like the dress didnt even look like it came any other way! She added lace from other parts of my dress (couldn't even tell) to close the top and it looked like it came that Way! The dress looked even better now that I wasn't too busty and the lace at the top closure blended so naturally I couldn't even see where the original seam was.
As for all of the other consultants, Abby, George, Julianna and Val, they were soooooo sweet patient and wonderful! Val was with me from day 1 and I love her disposition. So calm and patient.
Thank you thank you thank you for everything you all did!!! A special thanks to AMY- the BEST SEAMSTRESS in the world!!! -
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User1536130 Sent on 01/31/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved my wedding dress and I love this boutique! To walk in, the studio is so serene and quiet. The layout is fantastic and the ladies don't rush you or harass you at all. The tailor does impeccable work and has an incredible eye. After my final fitting, I essentially felt like I had a couture dress. She really listened to me and took an ball gown dress and made it an a-line. Amazing talent!I loved my wedding dress and I love this boutique! To walk in, the studio is so serene and quiet. The layout is fantastic and the ladies don't rush you or harass you at all. The tailor does impeccable work and has an incredible eye. After my final fitting, I essentially felt like I had a couture dress. She really listened to me and took an ball gown dress and made it an a-line. Amazing talent! -
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Jackie Sent on 04/29/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have nothing but great things to say about L'fay bridal! I went to other bridal salons and felt overwhelmed and rushed. At L'fay they made me feel extremely comfortable and never rushed. They have a great selection to choose from. If you go to the NYC location ask for Val (she's the best). I'm actually said that my wedding is over because I can't visit a L'fay or Val anymore!I have nothing but great things to say about L'fay bridal! I went to other bridal salons and felt overwhelmed and rushed. At L'fay they made me feel extremely comfortable and never rushed. They have a great selection to choose from. If you go to the NYC location ask for Val (she's the best). I'm actually said that my wedding is over because I can't visit a L'fay or Val anymore! -
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Jake Sent on 11/08/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
the most beautiful berta dress
I had the most incredible experience at L'Fay Bridal. Searching for a wedding dress was not what I had imagined - it was extremely overwhelming and stressful. I went to around 15 stores before going to L'Fay. When I got there, I saw a Berta dress that took my breath away. After trying it on, I knew that this was my dress. Valerie had helped me from the first day - she was really helpful and sweet and knew exactly what I wanted. She was always quick to answer my calls and emails with all of the questions that I had! After I ordered the gown, it took 8-9 months for it to be delivered back to L'Fay. I worked with Amy for my alterations who was a pleasure to work with. She was amazing at her job and never rushed through my appointments. I had around 5 alterations. When I tried on my gown for the last time at my final fitting, it was absolutely perfect - it was a fairytale dress. I am obsessed with my dress!!I had the most incredible experience at L'Fay Bridal. Searching for a wedding dress was not what I had imagined - it was extremely overwhelming and stressful. I went to around 15 stores before going to L'Fay. When I got there, I saw a Berta dress that took my breath away. After trying it on, I knew that this was my dress. Valerie had helped me from the first day - she was really helpful and sweet and knew exactly what I wanted. She was always quick to answer my calls and emails with all of the questions that I had! After I ordered the gown, it took 8-9 months for it to be delivered back to L'Fay. I worked with Amy for my alterations who was a pleasure to work with. She was amazing at her job and never rushed through my appointments. I had around 5 alterations. When I tried on my gown for the last time at my final fitting, it was absolutely perfect - it was a fairytale dress. I am obsessed with my dress!! -
Quality of service
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