28 Reviews for L'Fay Bridal
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I would highly recommend NOT using this vendor. I had read great reviews online and had heard personal stories of others having a great experience at L'Fay. My experience was absolutely terrible! Leslie was extremely rude and made myself and those shopping with me feel very unwelcomed. She actually ended my appointment early saying I had no more time to try on dresses only to look at the clock and realize that my appointment was barley an hour into the scheduled hour and a half. She yelled at us when we touched any dresses around the shop, after telling us to pick what we like. I was planning to spend a decent amount of money here but was very happy to take my business elsewhere. I would recommend staying away from this shop unless you enjoy being belittled, dealing with a very miserable consultant, and enjoy your guests basically being told their opinions do not matter.
I went recently and I have mixed feelings on the experience. The store is gorgeous more like a boutique. That said ..the salesperson helping me was unhappy impatient and uninterested. . I tried on 5 dresses I was told I had an hour to make a decision. I was a size 8 in the dresses and was told the dress I liked on the mannequin was a 6 and Leslie would not take it off. I was willing to spend 4-5k on a dress after she asked several times. I wanted to love it and have time to enjoy the experience of which neither happened. I also wanted to tell the owners I visited other stores that week and the salespersons were friendly, patient and genuinely nice. As principal I wouldn’t give you my sale!!!!! Yes I’m also in sales my whole career and know that you need a lesson in customer service!!!!
Leslie was absolutely wonderful to work with. She listened to what I was looking for and did a great job helping me find several dresses that I loved! I would highly recommend Leslie and L’Fay Bridal to future brides!
I just wanted to Thank Leslie at La Fay Bridal in Fogesville Pa. After looking at a few in my local area with no success my Daughter and I made an appoitment at La Fay and as soon as we walked in the door we New we were at the right place . Leslie new exactly what we had in mind needless to say we purchased the dress the same day !!! I would highly recommend La Fay to future brides and moms !!!!! Thank you again. Lisa
My dress was beautiful and affordable! Everyone at L'Fay was friendly and professioal. They really made my experience stress-free and exciting. I love how they only take one bride at a time, so you have complete attention!
If you're looking for a bridal shop where you can look through the closets of dresses yourself with minimal help, this is the place for you. For me, I really didn't know what I wanted and it was my first time trying on dresses. Although it was nice to have the shop to myself, there was little to no help in choosing which dresses to try on. The dresses I tried on didn't seem to be made of nice material. My suggestion for an improvement in service is to really know the dresses in the shop and pick out a couple for the bride to try on initially.
I went to L'Fay Bridal yesterday to find my wedding dress with my best friend, future mother-in-law, and future sister-in-law. Before going, I had never tried on any dresses - only looked online and had ideas of what I thought I would like. Upon arriving to L'Fay, I immediately felt like I was in a high end boutique in NYC. It's beautiful inside. It's not extremely large, but it seems they only book one bride at a time. My consultants name was Noreen, and she gave us 100% of her attention throughout the entire appointment. I loved that we were allowed to browse through all of the gowns ourself to pick out ones I wanted to try on. I was gravitating to one specific style of dress, and Noreen encouraged me to try on a few different styles. She said if there was even one thing about a dress that I liked, then I should try it on. I tried on 7 different dresses, and actually ended up saying yes to the very first dress I tried on! Noreen and I would come out in a dress, we would get everybody's opinion, and then when we went back to the dressing room she made sure to ask how I specifically felt in the dress. Also, we were allowed to take pictures in every dress. My friend was able to make a collage on her phone so we could compare them all next to each other. After trying on the dresses, she told me to pick my top 3. However, I was pretty positive which dress I thought would be mine, so I decided to get back into that dress. When I came back out, I just knew it was the one. Everybody's reaction was priceless - and when Noreen put on the veil we all couldn't help but get a little emotional. My sister-in-law brought champagne and plastic champagne glasses, and they had no problem with us celebrating with a toast after I was out of the dress. One of the best parts was that everything totaled well under my budget. I wanted to spend no more than $2,000 (and that was including a veil and accessories). We are still talking about how much fun we had! Thanks L'Fay!
I had previously reviewed L'Fay Bridal and my experience there remains perfect. Would recommend the salon to anyone. I am editing my review now that my wedding is over and I have had the unpleasant opportunity to work with their in-house seamstress, Gloria. When shopping for my wedding dress, I knew I was cutting it close being that we were looking at an engagement of only 6 months. I was assured that my dress would be in in time (and it was) and that their seamstress was aware of the time-crunch. Now, I am not 100% sure, but I believe Gloria is an outside contractor as I paid her directly and not the salon. I decided to use their recommended seamstress as I had such a great experience in picking out my dress and the salon was very high-end, I figured I would be in good hands. HUGE mistake! Gloria was the most incompetent vendor that I worked with for my wedding. After many tears and 5 fittings (!!), she could not get the dress right. It came to the point where we actually scrapped part of the dress that was mine and she actually had one sitting in the back from another bride. We essentially started over after that 5th fitting. Now I lived 3 hours out of town. This required me to travel each weekend during the month prior to my wedding for fittings. I even had two fittings in one weekend. I should have known this wasn't going to be pretty when during my first fitting, she bled on my brand new expensive wedding dress. This all came with a hefty price tag as well. I was told when I bought the dress that alterations start at $300, my price tag was $495 before she even started for a crappy result. Like I said, after many tears and fittings, my mother ended up fixing my dress 2 days prior to my wedding because I could not let Gloria lay her hands on my dress any more. Every time she tried to fix it, it ended up worse. Unfortunately this negatively affects my review of the salon as I feel they need someone much more experienced. L'Fay - 9 , Gloria - 0
I am so pleased that I decided to visit L'Fay bridal when beginning to shop for my wedding gown. I contacted L'Fay bridal searching for a specific wedding dress that I found online. I live over an hour away and only planned to be in that area one day to attend a bridal show. Renee was quick to respond to all of my emails. Not only were they able to fit me in for a private appointment 2 days after I contacted them, they even opened the boutique 30 minutes early so I could have more time to try on dresses before the bridal show. My consultant, Noneen, was very welcoming. My requested dress was pulled and ready for me upon arrival. She also encouraged me to look around and pull several more dresses in their beautiful boutique. After trying on several dresses and not quick getting "that feeling", upon her suggestion, I tried on the gown in the window display. I got "that feeling" and found my perfect dress thanks to her help! The atmosphere was clean, bright, and comfortable, much like you would expect to find only in a big city. They answered all of my questions and allowed me to take as many pictures as I wanted. The entire team, Renee, Noreen, and Gloria, are just lovely. I am looking forward to my second appointment!
This is a diamond in the rough! I went to all the typical bridal stores to get an idea and after putting on dresses that were 10 sizes to big with clamps to keep it on me ... I was completely discouraged until my matron of honor saw that this boutique was nearby and it was open so we called ahead and said we understand you most likely need an appointment but we are just curious if we would find anything of interest.... Well, lucky for me!!!! The bride that was scheduled for her fitting never showed up and the consultant was able to dedicate all her time to me and what an amazing experience.... I felt the "Wow" and every dress I tried on just kept getting better and better to the point that I had to choose! This store had everything I dreamed for my wedding day and I can't thank everyone there enough for such a wonderful experience.
This shop presents clients with knowledge and professionalism to its fullest. They are very kind and patient with their brides and the dresses are also very beautiful and unique! Would definitely recommend to others.
I bought my dress off the rack at L'Fay in Fogelsville and initially I was not incredibly pleased. The appointment was booked for the wrong shop so we had to wait a half hour for someone to show up and let us in so I could try on the dresses. I bought a dress that was a few sizes too big after being assured it could be altered to fit and that it could be cleaned as part of the deal. Later I found out that cleaning is an additional cost and the gown comes as is. The saving grace for this review is the seamstress Janine Eller (Nina). She took me from skeptical and displeased to wowed and amazed. She worked wonders on that dress for a VERY reasonable price. Some people pay what I paid for my wedding dress to have their bridesmaids dresses altered at David's Bridal. She took the dress in probably 2 or 3 sizes, took 7" off the hem, shortened the straps, adjusted the top, and even cleaned the dress before giving it back to me. The woman is truly a miracle worker. She made that trip to L'Fay well worth it. My dress looked fantastic, and I have to say that L'Fay charged me less than $1000 for it, which is a win in my book.
I went in today just hoping to walk out with an idea of the type of dress I wanted. I walked out with the most amazing dress! The first thing I was asked was what I thought I liked, I honestly had no idea! They were the most helpful people EVER and I felt like I have known them for months. They were so welcoming and so helpful. We were able to customize my dress to exactly how I wanted it. The best part is, I said I don't think I would cry when I found the dress, sure enough I cried once I was all dolled up with my dress, veil and sash. I have never felt so beautiful. They knew exactly what they were doing. I never once felt rushed or pressured to make a decision that day. Everyone must of asked me if I was sure 20x! I think because it was the first place I went and one of the first dresses I tried on! They say when you know, you know, and I did not believe it until it happen to me & it all had to do with the people and the amazing experience we had at L'Fay Bridal in Fogelsville. It was matron of honor, mom, dad, grandparent, sisters & two best friends approved!!!! Thank you so much and I highly recommend this place to EVERYONE!
I bought my wedding dress and accessories here (accessories included a beaded belt and lace bolero coverup)
Everyone is very professional and gracious. The onsite seamstress is very friendly and flexible. She is very good -- my dress didn't need a ton of alterations, but the fabric was very delicate and there was a lot of work to be done for the bustle. She did a fabulous job at a reasonable price.
The only thing that bothered me was that they didn't call me when my dress arrived in the store. I had to call them to make sure it came in. Other than that, great dresses and great staff.
This Bridal Saloon was great! I had the whole place to myself and i was not rushed at all the whole time i was there! The prices are great and the dresses are very unique. This is the first and only place i went to try on wedding dresses and i walked out saying yes to my dress that day! The staff was extremely nice and helpful and they were not pushy at all. Very professional and i would recommend L'Fay bridal to any bride! The only thing i had a little bit of trouble with was setting up an appointment as it was hard to get on the phone with someone. They are an appointment based Bridal shop.
My best friend purchased her gown at L'Fay on Saturday. I scheduled the appointment at L'Fay due to its reviews and I was a bit nervous. Not knowing what to expect, I was completely blown away by how beautiful the boutique was, the quality and uniqueness of the dresses, the knowledgeable and kind staff and the fact that we had the entire space to ourselves (since it is by appointment only.) It was a dream experience and I don't think anyone (the bride, her mother, family) could have asked for anything better.
Thank you so much, L'Fay!!
This was the first vendor that I visited for my wedding dress, and my last. I was helped by Robert and sales associate Ann. Although this was overall an overwhelming experience being my first location, I was beyond pleased by the professionalism and assistance these two exceptional people provided. Ann listened and was responsive to the list of gowns that I hoped to try on, and Robert helped move me out of my comfort zone to try gowns that I would have never thought of. Robert is extremely knowledgeable in this area and made me feel like a queen. Both Robert and Ann were very accommodating to my mother and best friend who attended. I ended up finding my dress, which was not even on my list! With the help of Robert and Ann they helped create the perfect dress for me which I had envisioned, but they did not exactly carry. I ended up with a dress and a bolero on top! Perfect. Another aspect which would cause me to highly recommend this location is that they help ONE customer at a time. You set up an appointment, and you are the only one in the store. I was very turned off during dress shoppings with my friends when there were 5, 6, even 7 other brides being helped at the same time! This experience should be fun and personal. I have no complaints and would recommend L'Fay in Fogelsville, PA to anyone!
This place was great! I was asked about my style and budget right away. The dresses they recommended always fit in with what I requested, and there was no up-selling going on. And also? I loveeddddd what they had and what i chose. Fantastic!
Great to work with, and beautiful dresses, although communication and organization were lacking at times. Still, I was very happy with my dress and alterations.
I will start off by saying that I wish I could wear my wedding dress everyday! L'Fay Bridal has the most unique wedding dresses I have ever seen. I received exceptional service every time I visited the shop. On my final appointment the seamstress suggested something I would have never thought of, she sewed it right on the spot within 10 minutes! My Cymbeline dress will be in the family for years to come and I cannot wait to see my daughter in it. It is simply timeless.
Anyone and everyone who is looking for a wedding dress, should definitely go to L'Fay Bridal! I am telling you, you will not be sorry! This bridal boutique blows all others in the area, out of the water! You will feel like you're in NYC, by the way they treat you. When you are there searching for a dress, nobody else is there. It is just you and your party, and the consultant. Robert helped me when I went in. I did not feel strange having a man help me. He knew far more about fashion than most women! My dress is a showstopper and I've never seen one like it! After you purchase your dress from L'Fay, it will then be cared for by Nina, their seamstress. She is amazing!! I didn't even have to tell her where I needed more support in my dress, or where I felt like I was "falling out" of my dress. She would take one look, and immediately said what she needed to do. Each fitting I went to , my dress was exactly the way I wanted it. Please, before going to any other bridal boutiques, you should definitely be going to this one! I had visited many boutiques in the area, and I thought I had "my dress" already picked. I already had an appointment with L'Fay's scheduled, so I decided to keep it and just check what they had. Boy, was I wrong? I found "my dress" at L'Fay's, and it is beautiful and everything I ever imagined! I am so glad I listened to my mom and sisters, and decided to keep my appointment. Go to L'Fay's, and you will get one heck of a wedding experience!!
Beyond how helpful Renee was, these dresses are gorgeous. For the rest of our search that day (which was only to confirm that L'Fay Dress i found was "the one"),i didn't encounter any with the same beautiful lines, quality, and uniqueness .This is an ideal place to buy your wedding dress and will make the whole experience fun and relaxing. A welcome break from some of the more chaotic places that rush you in and out. I couldn't recommend it more!
This past Sunday my mom and i had the most amazing and pleasant time at L' Fay Shop. Rene treated us with so much patience , care and elegance. She is not rushing you. I felt so at ease trying all the dresses and Rene was superb!! so caring, intuitive and sophisticated!!! I tried my dress few times and we left so vey happy!!!!
At L’Fay Bridal, I fell in love with the Faye Dress and knew it was my dress. It is so unique, and beautiful! I never knew such exquisite lace existed. Renee, my consultant showed me the perfect way to accessorize it and showed me a great way to wear my hair!
She even set up an appointment for me the same day to meet the seamstress Nina, who showed me how she would line the dress for me and how it would be bustled. I am beyond excited to be getting such a fabulous dress, and its from France!
The seamstress Janina is so talented , she was able to add cap sleeves to my strapless gown making it seem as if they are part of the dress! I really love the way she tailored it to fit me perfectly and she added a built in bra so no discomfort or worries there!
Renata , my Consultant was by my side the entire process and L’Fay accommodated me when needed. I really recommend L’Fay Bridal for the benefits of getting such personalized service. I cannot wait to walk down the aisle in my dream wedding gown!