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Weddings

Lenape Heights Golf Resort Reviews

Lenape Heights Golf Resort

Lenape Heights Golf Resort

Ford City, PA
3.2 out of 5 rating, 5 Reviews
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Reviews

3.2 out of 5 rating
3.2 out of 5 rating
5 Reviews
64% recommend it
  • Quality of service
    3 out of 5 rating
  • Average response time
    3.6 out of 5 rating
  • Professionalism
    3.2 out of 5 rating
  • Value
    3.2 out of 5 rating
  • Flexibility
    3 out of 5 rating
Weddingwire
3.2/5 5 reviews
Google
4.3/5 406 reviews
  • J
    Jennifer Sent on 01/09/2017
    5 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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    Nicole, the event coordinator, did an amazing job helping us with every aspect of our wedding! The bridal suite was amazing, she kept everyone on track both at rehearsal and the day of, and we received so many compliments on how beautiful it was. We didn't even add anything extra to the decor, just the items included in their package! It was amazing to work with only one vendor instead of a caterer, florist, cake, chair covers/rental, etc., especially when it came to payments. Thanks again!
  • A
    Alyssa Y. Sent on 09/10/2019
    4.8 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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    The BEST Wedding Experience

    I couldn't have asked for a more perfect wedding day/weekend. Everyone at Lenape was extremely professional, and accommodating. The venue itself is gorgeous, right on the golf course, and has an on site hotel, which we filled with close family and friends. The food was amazing, our guests were raving about our dinner we had. Every single detail was unmatched at Lenape. Thank you to Chrissy, Renee, Denise, and all of the Lenape staff for helping make our day perfect. You guys rock!

    Lenape Heights Golf Resort's reply:

    Hello Alyssa, thank you so much for your thoughtful review! We had an amazing weekend with you and your guests! Congratulations!!
  • B
    Brittany Sent on 11/01/2018
    2.8 out of 5 rating
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      2.0 out of 5 rating
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      4.0 out of 5 rating
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      3.0 out of 5 rating
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      3.0 out of 5 rating
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      2.0 out of 5 rating

    Beautiful place, poor service/ staff

    I’m giving a very honest review on this venue. I was really interested in this venue because they offer on site accommodations and I really wanted the resort feel. First, be aware that the venue is going through a transfer of ownership. My MOH & I went out to stay & meet with the event planner. The place is very pretty and at the prefect location. Their color choices for everything are orange & green which is far from my favorite but no big deal. The place was dead, we were the only two people staying in the entire hotel. The staff for the most part was terrible, it seems like none of them really care to be there (with the exception of a few). The planner says they will do anything to accommodate what you want for your wedding but this is so so not true. I had a few SMALL requests that were turned down (one being a different color sash which they have). They offer only “packages” starting at $66/person but charge you for lots of other things that are not part of the package. Their pricey rooms say they include breakfast but they only include the yogurt/ fruit option on their menu filled with lots of other options you have to pay for. If you want a bottle of water in your room they charge you for it which is absolutely ridiculous. Food was okay. I ordered ribeye steak and the girl never even asked me how I wanted it cooked. Again, pretty place, but the staff & willingness to accommodate you was very poor. I went to the another resort the next day and needless to say I am going with them no question about it & it is because their staff was great and resort is beautiful.
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  • C
    Caryn B. Sent on 09/07/2023
    2.4 out of 5 rating
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    Cold Food, weak drinks

    You will pay around 86 dollars per plate for your wedding guests to have cold food and weak drinks. So many things I was told by the sales manager, Melissa that were not communicated or followed through by the wedding coordinator, Jocelyn on the day of. I tried to have everything squared away so I wouldn't run into issues the day of the wedding, by asking questions way ahead of time. Lenape Heights dropped the ball and made my wedding day stressful for a bride. What I was told ahead of time did not happen. For example, I asked ahead of time if my bridal party can get drinks before the bar closes so we would have a drink for dinner. The bar closes at 5:30 after cocktail hour, but the bridal party entrance was at 5:40 (per the venue timeline of events). I was told Jocelyn will be my runner for anything I needed, and she agreed she would make sure my bridal party and I would be able to get drinks for the toast upon our entrance (she said this at rehearsal the day prior). Well Jocelyn was never anywhere to be found to carry this out the day of). Even the kitchen staff were trying to find her all evening. My bridal party and I toasted with water, how embarrassing. I paid to have beer and mixed drinks soooo why was my bridal party excluded from having this upon arrival when i was told they would make sure we could get this. I hate begging for service I pay good money for. Once the kitchen staff came by I asked for some drinks but it wasnt until then they got us anything, too bad it was after the toasts. When the bar was closed no one would come to the window so it was impossible to get a drink before then for the bridal party. I had to beg for my cake to be cut and served. The kitchen staff seem to have to wait to be told what to do by Jocelyn even though I was told the cake would be served immediately following dinner. I searched and found Jocelyn to ask about the cake being served she said it would be during the father/Daughter Dance. Unfortunately, cake came almost an hour after dinner and the father daughter dance and guests had already left by then. I had to run up to the kitchen staff as the bride to remind them to serve the cake after waiting this long. I was told by Melissa we would have golf carts to help guests to get from the ceremony space to the reception ball room, that did not happen. We requested this with Jocelyn and was told that they would have golf carts available. The day of this did not happen and when we told we told the manager, Josh the next day, he said he was recently hired as general manager after getting new owners he's not too sure about the event side of things but he would have made sure we had golf carts to help people get to each space (its a decent hill to walk up and down for individuals with low mobility.)
    Idk searching for Jocelyn was annoying. Find somewhere else to make YOUR wedding day easier on you and your guests.
  • Mary
    Mary J. Sent on 10/11/2021
    1 out of 5 rating
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      1.0 out of 5 rating

    Beautiful but terrible service

    Beautiful venue and decent prices however terrible service