Le Meridien Philadelphia Reviews
Reviews
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![Valerie]()
Valerie Sent on 01/19/2020Best hotel venue
Le Meridien is absolutely stunning. The rooms are amazing so your guests will be impressed and super comfortable. Kelley the sales manager goes above and beyond to make sure your day is absolutely PERFECT. She’s available at any time to chat or change something last minute. Food was great, service was awesome. Cocktail hour in the library was stunning overlooking city hall with fireplaces. If your trying to have a classy wedding and do something different than the typical Cescaphe or Finley catering, this is your place!!! -
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Melanie Sent on 01/17/2018As cliche as it sounds, I had my dream wedding here this past December! I have to say the venue itself served as a staple for our wedding pictures, absolutely breathtaking! We chose the venue because it did not need much decor, and with a few accent pieces, not only did it save us tons on decoration costs, but it looked like a winter wonderland. Luckily, the Wedding Coordinator had added a few holiday pieces of decor which added to our holiday theme. Besides, the venue itself the staff was amazing all the way leading up to the event and the day of. Even the guests ranted about the service provided. Kelley Manslanka, the wedding coordinator was extremely responsive and very attentive to our requests and any last minute changes. She made sure we had a flawless event and ensured that every detailed was accounted for. You cannot go wrong with having your event here. The food was impeccable, the service was amazing, and affordable. I wish I could do it all over again. Thank you Kelley and the staff for giving us the best experience and our dream wedding!
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![kristenann]()
Kristen Sent on 11/03/2014There aren't enough words to describe the amazing Le Meridien and event coordinator Amanda Chrin. Amanda was nothing short of fantastic from the first day I met with her. She was warm, welcoming and supportive every step of the way. Her organization and experience helped us plan our perfect day and I have no doubt, that without her, it wouldn't have been possible. Everything surrounding our wedding was perfect. The venue is gorgeous, the staff is attentive and the food delicious. Amanda and Le Meridien made our wedding everything that we dreamed of and more. I honestly cannot recommend them enough. If you want a picture perfect wedding in the heart of the city, look no further. -
![Allison]()
Allison Sent on 06/11/2012My husband and I had our ceremony and reception both at Le Meridien in Philadelphia. The venue stole our hearts the moment we stepped inside and we knew it was where we would tie the knot. The hotel combines a modern chic vibe with traditional vintage architecture and many of our guests complimented the space as one of the nicest they've been in. The events staff (ADAM!) really treated us like the king and queen of the evening, surprising us with a sample of all of our passed hors devours that we missed out on while we were out taking photos, among other nice touches. You won't regret having your wedding at Le Meridien! See my bride profile page for a few of the best photos. -
![Jamie]()
Jamie Sent on 12/25/2018Beautiful space, but disappointing experience
We were thrilled with all of the vendors we chose for our wedding weekend, but Le Meridien was unfortunately the exception - it was honestly a mixed experience. We had a room block at Le Meridien, and also held our rehearsal dinner (70 people) and farewell brunch (~120 people) in the hotel's event spaces.
To start with the positive - the hotel rooms were very nice, the hotel staff were friendly and attentive, and the event spaces (The Library for our rehearsal dinner, and The Atrium for our farewell brunch) were stunning. The food was also very good!
Unfortunately, it was extremely difficult to work with their events team, and we'd discourage others from planning events at this location because of this. Coordination in the months leading up to the wedding was stressful - our event coordinator would frequently wait several days before responding to emails, and even then, often provide incomplete responses. It frustrated us that the experience was very much "client driven," as there was no set "process" the LM team uses for event planning. All of our other vendors sent us documents outlining what would happen at 60, 30, 14, 7, etc. days before the event, but LM did not have this, and we were frequently pushing to get clarity about when we would need to make which decisions. We also had trouble getting the information we needed to make informed decisions; for instance, a month before the event, we asked to speak with the chef to discuss our dietary restrictions, and were told that the chef was "very busy with events" and would be unable to speak with us - even though we were spending thousands of dollars to host two events at the hotel!
In the last month leading up to the wedding, after we got the GM of the hotel involved, we were able to push through on all the planning details (including a quick call with the chef), but unfortunately the events team failed to deliver that weekend.
The must frustrating example of the incompetence of the events team happened at the rehearsal dinner, where we had assigned tables for our guests. That evening, instead of the seven larger tables that we had discussed beforehand, the event coordinator had set up eight smaller tables because she thought it was look nicer in the room. This decision was not timely: this could have been communicated to us at any point in the weeks leading up to the wedding (and was not). This decision was also nonsensical - the event coordinator knew that our guests had been assigned tables (we had dropped off calligraphy place cards earlier in the week), and failed to connect that her night-of switch from 8 large tables to 7 small tables would mean people's table assignments would result in 7 tables with not enough places set and 1 empty table. Fortunately, my husband and I caught the mistake before our guests entered the event room - but as a result, we had to have our cocktail hour by the elevators instead of in the event room where we had planned to have it, while the team re-organized the tables.
The guest experience at the hotel was good, and I'd recommend it for your room blocks, but I would not recommend planning your events here until the events team is re-trained or under new management. Fortunately, this is the only bad review I have to write from our wedding weekend. -
![Erica]()
Erica Sent on 08/31/2018We used Le Meridien for our hotel room block and getting ready location, NOT for our actual wedding ceremony/reception venue. Perhaps this is why we received such poor service from them. They caused me headaches throughout the entire wedding planning process, and this is the only vendor I regret using. The things they did correctly: the rooms and building are historic and attractive, the location is hard to beat for a center city wedding. Things they did incorrectly: pretty much everything else. Their room block coordinator Sarah NEVER responded to my emails promptly; in fact, I had to double and even triple email her multiple times to get a response, and I found out that SOMETIMES she would respond within ONE week if I CC'd her supervisor. (Is that crazy to ask for a shorter turn around time than one week?!) They messed up the room reservations so badly that some guests were sent across the street to a sister hotel because their reservation was "lost," and I got a follow up email from Sarah a few weeks after our wedding requesting for guest contact information because THEY FORGOT TO CHARGE THE GUESTS UPON CHECK OUT. The woman checking my parents out asked my mom how much they should charge her for the multiple rooms my parents paid for because she couldn't understand how to read the room reservation list. Finally, my group is pretty accommodating and generous, but it was highly unprofessional (and annoying) to constantly hear how busy the hotel was because of the three weddings they booked for themselves that weekend. It would've been the right and professional thing to have turned a group away before all three wedding groups signed a contract.
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