LCI Paper Co Reviews
Reviews
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4.5 out of 5 rating
4.5
Very good
43 reviews
Recommended by 90% of couples
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
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Joanne Sent on 08/24/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ok the website confused me because I'm not a graphic designer and had no idea what I was doing, but I literally went in and looked at paper and envelopes and brought a custom design on a memory stick. They sat with me and ordered it right there and walked me through it. They came out beautiful! I ordered return address printing on envelopes too. They even suggested fonts for that and little details. I was very happy. The ladies were very nice too, guiding me there because I get lost easily, but their door is kind of hidden and out of the way. But I made it! Very happy overall! (I tried to save a few bucks by going to VistaPrint originally. Big mistake. Just make your life easier by going to LCI first) -
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Catherine Sent on 03/10/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I ordered card stock for menus for my wedding...they didn't have a sample available for the card stock I wanted to purchase, so I emailed their customer service and received two samples within 2 days, and the quality was much better than I expected. The prices are pretty amazing for this type of product in comparison to industry standards and typical bridal sites, and the quality was really impressive. I also can't say enough good things about their customer service - I followed up so many times because I was ordering 250 of the card stock and didn't want to get stuck with that if it didn't work out, and they were fast to respond and really helpful each time. Highly recommend if you're looking to save a little and go the DIY route. -
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User2685107 Sent on 02/19/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very easy to use. We needed metallic/shiny envelopes for our wedding invitations. The proof came fast and the envelope order came just as quickly. Saved us from "ugly" envelopes! -
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Megan Sent on 07/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
OMG, this company saved my life! I had been searching for quality card stock in the correct sizes at a decent price for months and had no luck, then I stumbled onto their site somehow and was blown away by their products and prices. I ordered all of my card stock, envelopes, and assembly supplies from LCI and my invitations turned out perfect! They even sent me e-mails with tips, tricks, and formatting options to help me through the whole process. I have already spread the word about this site to friends and family, and wont ever use another paper source! -
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Katrina Sent on 07/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I decided on DIY invitations. I priced and compared several online stores, and chose LCI because their prices were good, and they had a large selection. I've placed four orders with them. The first for samples, the second for the bulk of my wedding invitation stationary, the third for thank you note stationary, and the fourth for a little more invitation stationary. (I printed too many of the envelopes upside down). I was able to put together a much more complex invitation, both in terms of number of enclosures and detail of design by using LCI and doing the printnig myself, while staying within my budget. -
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User1626959 Sent on 05/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We wanted to really have our wedding reflect 'us' as a couple and as a result we did a lot of small extra things along the way. One of those things was making our own save the dates, thank you cards, and rehearsal dinner invites. We ordered supplies from LCI paper and couldn't have been more pleased with the items we received. Ordering from them enabled us to save money, send out quality items, and keep the same theme throughout everything. We also found personalized napkins through them that we ended up ordering as well. They always offer different coupons so with the coupons we essentially received the napkins for free! I'd definitely recommend using them if you need either of these two items. -
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User1657471 Sent on 04/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LCI Paper was amazing for getting me the products I needed to print my own invitations. There was an issue with one of the products that I chose being on backorder. They called me to inform me right after I placed my order and then called me again when they were able to get the product in stock. Once back in stock they quickly shipped it to me and I had everything that I needed within a week and a half. All of the products worked great for my invitations and I've gotten many compliments on the quality. The website has helpful templates for you to use if you plan on printing your own invitations. I plan on buying products for my favors and programs from them as well. -
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Rebecca Sent on 01/31/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Every time I ordered from this vendor was promptly delivered with extra packing around the paper. Paper was of high quality and great service -
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User1170474 Sent on 02/07/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Good quality paper. Answered my questions about printing. Valuable videos on do it yourself invitations. Quick shipping. Best prices for StarDream paper -
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Ingrid Sent on 11/04/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I just couldn't find quite what I wanted for invitations and did a lot of research. So I decided to make my own invitations and ordered from LCIpaper. They were fast, reasonably priced and provided excellent quality products - no one could believe they weren't professionally designed and produced invitations. I went with the midnight blue flower pochettes and ecru insert and gold seals. I also ordered my thank you cards and place cards from them. Fantastic vendor and I was thrilled with the final product! -
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User847400 Sent on 07/01/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We ordered black and white DIY tuxedo style invitations. They arrived sooner than expected, the quality of the paper was fantastic, the template was easy to use (my mom, who is about 2000 miles away, and I designed it together over the phone), the invitations were super easy to make, and everything looked like we had spent a lot of money on it while in reality we had stayed well under budget! I would definitely recommend LCI paper to anyone looking to make their own invitations. And to those who are hesitant because you're not crafty- neither am I! I'm horrible at all crafts, but this was so easy, even I couldn't mess it up!
Note: We bought some ribbon to tie around the invitation, and it really gave it the extra touch it needed. -
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Ana Sent on 11/15/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The quality of the paper was outstanding. My wedding invitations came out great. I also used paper for table numbers, menus, escort cards. They also have a fast delivery and great customer service. -
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Melinda Sent on 08/30/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found perfect invitations for my beach wedding. They were affodable and the directions were very clear to print my own. -
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Jen Sent on 07/26/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I wanted to use the Calla Lily design and was so happy to have found what I was looking for. The quality was great and shipping was extremely fast. I printed them myself and saved so much money by doing this. Great deal! -
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Candice Sent on 06/21/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband picked out the Romantic Forest invitations, and we coupled them with old-fashioned wax seals, which complemented the z-fold very well. The invitations were a great price. The only thing I had to do to be completely satisfied is switch out the white envelopes that were included with some beige envelopes. I'd also like it if they had more items to match the Romantic Forest theme. We were sort of on our own for the response cards and such. But that would be in a perfect world. I recommend shopping with LCI Paper for your wedding. -
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Katie Sent on 11/08/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect! Wonderful quality, speedy response to questions, and exactly what I wanted. Plus, FH and I got to work on a DIY project that HE could get into during the wedding planning process - priceless! To top it off, they printed great, turned out well, and were about 1/3 the cost of having someone else would be. -
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Bonnie Sent on 07/27/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We ordered paper from this company and created our own table cards, escort cards, menu cards, etc... Very fast shipping and good quality paper and selection. They also have great templates to help layout your work. -
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Becca Sent on 08/30/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I ordered linen paper and envelopes from them and it was such a high quality paper. I designed and printed my invitations on my own and saved so much money. Order your paper from them and you won't regret it! People loved my invitations and were so surprised that I amde them myself! I'm so glad I chose LCI, I will continue to use them for all my other paper needs! -
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Lizette Sent on 04/21/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ordered white heart handle favor boxes and initial seals for our wedding invites. Quality of product is great and shipping was fast! Prices are super affordable! A+++ -
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Joanna Sent on 04/08/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I did my own invitations, using our print shop at work and purchasing paper from lcipaper.com. Lcipaper.com was great to work with. The prices were very reasonable (I compared on the internet), they had a great color selection. Colors were true to what was shown on the screen and the paper came quickly after I ordered it. They also have a 1-800 number that you can call to get help/advice. I did call it once and they were responsive and helpful. I'd highly recommend this route for anyone wanting to save money and do something unique. (Our invites were bilingual spanish/english.) -
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Jennifer Sent on 01/27/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I ordered an invitation kit from LCI and printed my invitations out on my personal computer at home. Several of my guests told me they were the most beautiful invitations they'd ever received, and no one suspected I made them myself. I was extremely pleased with the paper and I absolutely loved the invitations. The kits they produce are gorgeous and very reasonably priced. -
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Mary Sent on 11/24/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very highly recommended. We loved the gold ponchettes, cardstock and envelopes we ordered from LCI. Their prices are unbeatable and shipping was REALLY fast. We had stuff shipped to my husband's parents house in Maine, and it came the next day or within two days with regular shipping. Be smarter than us and order more than you think you'll need (and don't forget the little RSVP envelops) so you don't have to pay them to shipping multiple orders :). -
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Heather Sent on 08/24/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We purchased invitiation kits and created/printed them at home. Once they were assembled, they looked better any other wedding invite we had seen in recent years! Great value and look if you are willing to put in the time to assemble yourself. -
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Victoria Sent on 08/19/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Used LCI to order invitation paper and envelopes. Everything arrived with great timing and never took very long to get a shipment to my home. Great place to order supplies for invitations! -
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Christi Sent on 03/27/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Their invitation selection is very wide and you get the most for your money, espiecally the invitations that you can put together yourself. -
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Juliana Sent on 08/07/20075 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is an online store to do wedding invitation and other invitations. I would highly recommend them if you're crafty and don't mind doing it yourself or buying it and having someone else do it. We ordered the blank hunter green pochettes with the brown bands and creme invitation cards (our wedding colours). I then bought vellum, charms and gold wax with a "F" seal. The inviations were just lovely and people were raving about it. We printed them at home on my inkjet and went to Office Depot to cut the cards down to the size for the invitations. I also bought ivory business cards to put into the invitations so that people could look our information online.This saved us LOADS of money and it was fun to get the girls (and my husband) involved. -
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User2090650 Sent on 04/07/20154.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The printing service we used not LCI, made an error on the RSVP cards and told us they did not have any more of the cards in their stock and would try to find something else that was close to match the invitations. I was not happy to say the least. I was able to track the style on the internet but in was in a different color. I sent an email to the company explaining what I needed. Larry at LCI replied quickly and he was awesome. I told him the style of card and color I needed. He was able to get it for me!! I received the cards in the mail today! Even if you don't see it on their site, send an email and ask if they can help. I am so glad I did. Thanks again, Larry!! -
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Ana Sent on 11/02/20104.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I bought the DIY tuxedo invitations in aqua color. Everyone just LOVED them. Printed at home, and closed with a bow. Cost was fine, not the cheapest but definitely among the lowest ones. -
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Bailey Sent on 01/25/20094.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Came fairly quickly and looked great! -
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Monica Sent on 09/24/20084.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
When my fiance and I decided to print our own invitations, we knew it would be a challenge. LCI Paper made it easy for us and a fun project that gave us a feeling of true accomplishment. Our invitations looked lovely and so professional! -
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Kayla Sent on 03/10/20084.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I ordered papers from LCI paper and printed the invitations myself. Their selection of colors is great. They were the only place I could find turquoise 5x7 cardstock and pre-cut vellum. The products were high quality, reasonably priced, and delivered promptly. Their website is easy to navigate and the products are accurately described. If you are making your own invitations, I would highly recommend ordering paper from LCI paper. My invitations turned out looking as good as most pre-printed invitations. -
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Jennifer Sent on 08/27/20094.7 out of 5 rating4.7
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Quality of service 3.5 out of 5 rating3.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used LCI for the envelopes for the wedding invitations. We chose white with silver lining. The envelopes were not as heavy as you would find with a bigger invitation company, but they were much better quality and value than something you could find at staples. My invitations were hot pink, and you could not see through the envelope. I would use them again. -
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Melissa Sent on 03/19/20184.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found envelopes that were on a great sale on the website, so I ordered those envelopes (both 5x7 & 3x5) for my wedding invitations/rsvp cards from their website and selected shipping to get them here by end of week. A few days later I got a call from LCI stating that the RSVP envelopes I ordered were out of stock...at first LCI seemed to want me to pay extra to get in-stock envelopes that were not on sale, but after talking with them about this and voicing my irritation regarding their own website's mistake, they were more than happy to accommodate me with the next closest envelopes to what I ordered, they didn't charge me any extra for them, and they made sure to get them to me by a day after I had requested in my original shipping selection. Overall I was a bit upset to start this conversation with them, but by the end LCI came through and got me the envelopes I needed in the time frame I needed them, and that's the type of quality assurance you want when planning your wedding! I'd definitely recommend LCI to my friends when they start planning their weddings! -
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Erin Sent on 11/04/20084.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Great internet company. Great value and FANTASTIC product quality. I wanted to our invitations myself and was able to find the perfect DIY invitation kit that didn't look cheesy. Very easy site to navigate, easy payment, fast delivery, and no problems or issues with customer service. -
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Denyse Sent on 08/04/20084.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
LCI's customer service is amazing!!! I made all of my invitations and printables myself and ordered a great deal through LCI. I would highly recommend their products as they are of high quality and reasonably priced. They allowed me to order samples to supplement the few additional I needed. Delivery was timely. I can't say enough about this vendor. I've used them for my sisters wedding as well and everything was HIGH quality and delivered as promised! -
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Mark Sent on 03/07/20144.3 out of 5 rating4.3
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
We ordered envelopes for our invitations online, only to get a call the next day after we'd already ordered our invitations to say that they didn't have the envelopes. Some sort of notice before placing the order would have been nice. Fortunately, they were willing to send us some samples, we found another that would fit our invitations, and had them shipped within a week or two. -
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Lisa Sent on 02/12/20084.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
After searching through countless websites, I was able to order my Pocket Wedding invitations from LCI Paper. The prices are very reasonable and the quality is great. I highly recommend ordering the samples first - becuase the paper looks different in person then what appears on the website.
The order came on time and in the right amount. I was very happy with my experience.
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User1768001 Sent on 08/17/20144.1 out of 5 rating4.1
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
Great for the do it yourself bride! My paper was gorgeous. I really just wish that they had more matching envelopes in the metallic papers. -
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Crystal Sent on 01/04/20083 out of 5 rating3.0
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Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 2 out of 5 rating2.0
Items were shipped in a very reasonable amount of time. Also, I printed my own invitations and it was very easy to format. The paper quality was ok but nothing exceptional for what I paid. I would recommend them for basic invitations but probably not wedding. -
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User1867771 Sent on 10/16/20142.5 out of 5 rating2.5
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Quality of service 3.5 out of 5 rating3.5
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Average response time 3 out of 5 rating3.0
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Professionalism 2.5 out of 5 rating2.5
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Value 2 out of 5 rating2.0
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Flexibility 1.5 out of 5 rating1.5
The cardstock I ordered was on sale, yet still far more expensive than what I found later on from other companies. The quality I bought elsewhere was also better than what I had purchased from LCI. I will not be ordering from LCI again. -
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Chastidyi Sent on 09/05/20191.6 out of 5 rating1.6-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 3 out of 5 rating3.0
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Flexibility 2 out of 5 rating2.0
Would not purchase from them again.
I called about a missing package. They contacted UPS. Apparently the package had been damaged and was sent back. They sent out a "new" one. When I received my products, they were damaged. It was obvious they had been moved from the damaged packaging into the box that was sent as a "new" shipment with half of the paper packs unwrapped now and the other half in bad repair. We needed the paper that had already been delayed for orders that our customers had placed so we tried to use it anyway. It continuously jammed in the printers and got ink where it shouldn't be. Tried contacting the customer service team to find out if they would give us a discount on the "new" paper they sent out since it was so obviously damaged, but all I ever heard back was that she would contact her supervisor. For ten cents per sheet of paper, I expect it to be handled in a way that it makes it to me in good condition. This was unacceptable. After spending a couple of thousand dollars over several orders and having this happen, I have since taken my business to The Papermill Store. -
Quality of service
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Alda Sent on 03/26/20130.8 out of 5 rating0.8
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 2 out of 5 rating2.0
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Flexibility 0.5 out of 5 rating0.5
The worst customer service I have ever had to deal with. If something goes wrong, such as the postal service not delivering the products, they do not offer any help or compensation. I would not recommend this company. -
Quality of service
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Amy Sent on 09/27/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Absolutely horrible!!!! Do not purchase from this company! They will not help you at all, I paid an extra 98.00 for rush order which took them 5 days to ship! The refuse to accept any responsibility for errors even when I provided email proof. Half of the wedding envelopes arrived with no return address. I spoke to all mangers in customer service and print department they refused to adjust my bill. Worst Customer Service and SHADY Company. -
Quality of service
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