Lace & Liberty Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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Athena Sent on 02/05/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 experience!
I absolutely loved working with lace & liberty! Even though I live across the US in a completely different time zone they were flexible, professional, and prompt throughout the whole process from initial zoom call, measurements, and all the in between calls and emailing. My dress arrived in ample time for my big day, and it didn’t need any alterations, it was PERFECT! -
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Adrienne Sent on 03/12/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Did not purchase a dress, but wonderful option at a reasonable price
I recently visited Lace & Liberty while shopping for wedding dresses and was blown away by the team's ability to offer custom gowns at a reasonable price. Nancy, my designer, was lovely to work with and so accommodating of my large group of guests and detailed requests about a custom design. I would absolutely have worked with Lace & Liberty if there was not a near-perfect gown that I had tried on at a different boutique the day before! Lace & Liberty offered to order many different fabric swatches and work with me on the design for a small deposit (around ~$250) before I even needed to make a commitment. I would highly recommend Nancy and the Lace & Liberty team to anyone looking to design a custom wedding dress. -
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Sam G. Sent on 09/18/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Seamless, incredible experience!
I had such an easy, amazing experience getting my wedding dress at Lace & Liberty! From the day I came in to get sizes and choose fabric, to me trying up and picking up my dress was seamless. Joy is an amazing designer, and everyone was so responsive and sweet. Anytime I wanted an adjustment, they were able to accommodate and sent me progress photos. Highly recommend coming here AND it’s so affordable! I absolutely loved my dress. Photos are attached!-
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+2 photos
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Ashly Sent on 03/29/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Wedding Dream Come True!
When the time came for me to start looking for a wedding dress, I was a bit nervous because I knew I didn't want a white dress. I felt like I knew exactly what I wanted but I was worried that I would never be able to find it. I began searching for places that made custom wedding gowns, anxiously thinking it would be outrageous to bring my vision to life! When I found L&L, a huge weight was lifted off my shoulders. They were a dream to work with and they brought every element of my dress together seamlessly. All of my expectations were exceeded! I am beyond grateful for this bridal store and will forever recommend L&L to everyone getting married. -
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Alice Sent on 03/15/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy process, amazing dress!
I really loved the dress Lace & Liberty made for me. I reached out in mid-August for a wedding the following February and they were able to deliver. I shared three photos of dresses I had tried on and explained which part of each I liked. Alison had a drawing ready to go at my first appointment, we made just a few tweaks, and that was it – super easy! In fact, it was so easy, I’d spent less than an hour between phone calls and the appointment, that I was a touch nervous. But there was no reason for concern! Lace & Liberty sent me the progress pictures, I asked questions, and was assured that they were executing my vision. Then the dress was ready by the end of October and it was marvelous! -
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Claire Sent on 02/20/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Dress Come to Life
I tried so many wedding dress shops and it was a miserable experience. I am so incredibly thankful I found Lace and Liberty to create the dress of my literal dreams. It was perfect and exactly what I asked for. -
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Alexa Sent on 01/27/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
MUST if you want custom!
I couldn't find anything I liked and knew it would have to be custom. Lace and Liberty helped me achieve my dream dress! I wanted something princess-like but comfortable for movement -- they were with me every step of the way, helped me build something unique, and worked with me on solutions to my absolute must-have design pieces. The staff was incredibly friendly and communicative, sending me updates and answering any questions I had promptly. If you are thinking of getting a custom dress, there is nowhere else you'll find this level of style and quality! -
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Anna Sent on 01/05/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Custom Dress
I loved the flexibility and ability to be creative of the Lace & Liberty experience. I found a dress in their collection that was 75% of what I wanted, and was able to customize the rest. I was so happy with the results! -
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User6679453 Sent on 01/02/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent!
I cannot recommend Lace and Liberty enough! Going the custom-design route and specifically choosing Lace and Liberty was one of the absolute best decisions I made in planning my wedding. I had a specific cut and style in mind that I simply wasn’t finding elsewhere, and I was pleasantly surprised by how affordable custom-designing my dress was; I think it may have been cheaper than retail, in fact, and I got exactly what I wanted! I had the pleasure of working with Rozie, who not only has not a real eye and artistic talent for design but brings a positive and cheery energy to the whole process that made it truly enjoyable. She was able to advise me about what would work best and translate my vision for the dress into a reality that exceeded my expectations. The entire team at Lace and Liberty is knowledgeable, professional, and responsive, and was so patient, flexible, and upbeat through various challenges, including a tight timeline to begin with and my changing weight. It is truly a well-oiled operation with a personal feel and touch. Five out of five stars!-
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+3 photos
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Emily Sent on 12/27/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
I went to many wedding dress stores to try and find a dress that felt like me, but I struck out. I finally found Lace & Liberty because I found a skirt I liked somewhere else, and they can make wedding separates. When I went into the store I worked with Rozie and tried on some of their gowns. She listened to what I wanted and helped me find one that I loved! The price was comparable to the other dresses I had tried on, but I could pick all of the details that I liked. It was a fabulous experience. My dress fit perfectly. I only had to do a small alteration to the bust because I chose the wrong cup size. I'd recommend Lace & Liberty to anyone! -
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Danielle Sent on 11/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So happy with my custom dress
When I first started with Lace and Liberty, I felt like my idea for my dress was a total mess and I was having trouble visualizing the finished product, but I knew what details/designs/shapes I wanted and didn't want. The woman I did my initial consultation with told me that I didn't need to worry, that after speaking with one of their designers the image would come together more. My designer was Ali (Alison) and from her initial sketch to the final product, she knew what she was doing and I had so much confidence in her. When I finally got my dress I was absolutely floored with how perfect it was.-
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+3 photos
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Irelia Sent on 10/13/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lace and Liberty does not dissapoint
It was really difficult looking for a wedding dress that was black but not goth, until Ali from Lace and Liberty helped to create my dream dress. I told her I wanted a black wedding dress that gives goddess of the underworld vibes and she said say less . She showed me different fabrics and lace design options to chose from until I found the ones that I loved. We did all our calls through zoom because we were still in the middle of a pandemic, but it worked out perfectly fine just because I live about 2hrs away from SF so I was really glad I didn't have to drive there. Ali made a sketch of the dress once we picked out the fabrics and the basic designs like the neckline, shape and so on. The sketch was amazing and I was so excited to get my dress, and she even sent me picture updates on the dress! The dress was delivered to my house and it was so gorgeous! I got so many compliments on my dress. My dress was fully custom and definitely of a kind. My dress was about $3,500 which is really good for a fully custom dress designed from the ground up. Ali was super nice and really fun to work with, so thank you Ali for making my dream dress come true!-
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+6 photos
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Sofie Sent on 09/17/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful custom dresses
Working with Ali at Lace and Liberty to create the perfect wedding dress was one of the best decisions that I made for my wedding. She was responsive, detail-oriented, and patient, paying attention to every question and concern that I had, sending me update photos, and allowing me to make numerous adjustments to make sure that I was happy with the dress. The end result was perfect--I loved wearing my custom wedding dress with all of the details that I envisioned. Thank you so much for making my vision come true! I highly recommend Lace and Liberty without reservation. -
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Nicole Sent on 08/23/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Making wedding dreams come true
Lace & Liberty made all my wedding attire dreams come true. Ali was such an amazing and collaborative designer, working with me to finalize sketches, mix the right materials for my dress, and even offered to give me the dress scraps so I could decorate the sneakers I used for my reception. Thank you to the entire L&L team - I would highly recommend this place! -
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Pim K. Sent on 08/21/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding dress of my dream
The team at Lace & Liberty made my dream dress into reality. I never would have thought that I would actually get to wear this dress that I always have in my mind but they made it happen. My designer, Rozie, helped me realize this dream with multiple drafts and lace sourcing. After we decided on the final design (our 3rd design!), they updated me closer to the finish of the dress from their workshop in China, which is when I decide the final details like lace placement, the height of the waistband, and final detail on the neckline. These updates are so helpful because I couldn't decide on these little details without really seeing it. Their team are very responsive and supportive. They will answer any questions you might have really quickly.-
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+4 photos
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Sofía Sent on 08/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Customized Wedding Dress Experience
Lace & Liberty is the best option out there. I just had two consultations, the first one I came in looking for a custom piece I actually wanted to do it myself, but don't have the sewing skills needed to do that. Rozita took special care of me and together we designed the boho top piece of my dreams. I didn't had to think twice to buy it in the spot.
The second consultation I decided on a dress to match the boho top, Danielle helped me get that modern/simple look I was looking but could fit perfectly my boho top.
I cannot talk more wonders about Lacer & Liberty, they have truly provided me with a unique experience and my dress is really a reflection of me. -
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Chanel Sent on 08/17/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream wedding look
To be honest, I had 0 idea of what I wanted when I first started wedding dress shopping. After trying on at least 15 different dresses, I found that there wasn’t any dress that I could say I loved everything about.
When I found Lace & Liberty, I knew it was perfect because they don’t just cookie cut custom dresses, they actually take the time to listen to your wants. I was so blessed to able to work with Rozie and she was the most patient and amazing designer! She listened to every little thing I needed and was easily able to tell when something was feeling off. We sourced fabrics together and was able to make the most beautiful custom look including the dress and the cape! I was overwhelming pleased with the final look. What I also loved about Lace & Liberty is that they took the time to call me to give me honest updates about delays and timing due to closures overseas. Luckily, it all worked out and I was still able to get my dress around 2 months before the wedding and I didn’t even need alterations! Thank you so much Rozie and the wonderful ladies at Lace & Liberty!-
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+7 photos
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Heather Sent on 08/13/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderfully helpful and talented
Overall my experience with Ali and Danielle was fantastic. My husband and I had decided to get married on very short notice because we wanted to start a family and were told that we didn't have much time. I reached out to Lace and Liberty basically asking for the impossible, a custom gown in less than six months. Boy did they deliver. The dress was ready on time and fit like a glove, no alterations needed. I decided later that I wanted a veil and Ali was amazing in making it happen. When the first two showed up slightly off color (different dye lots) she worked hard to make it right. The end result was a dress and a day I will cherish forever. Thank you ladies for making my dreams come true. -
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Michelle Sent on 08/02/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience and dream dress!
I loved my experience with Rozie and Lace & Liberty, and enthusiastically recommend them for any bride-to-be! Rozie was wonderful to work with—listening intently to my ideas for what I wanted at the beginning, working through custom design options, and even quickly responding when I changed my mind about some parts of it. Working with Rozie felt like a true collaboration rather than someone just trying to sell me a dress!
All the dresses in the store are beautiful, unique, and high quality. I ended up with one of the dresses from their collection, but with some customizations like an altered neckline, sleeves, and cape! I loved the flexibility to change little things to make the dress feel truly like mine—something lacking in all the other bridal boutiques I went to. And even with those changes, the dress fell well within my budget! Thank you, Lace & Liberty, for a beautiful dress and wonderful experience from beginning to end! -
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Janice Sent on 07/13/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just What You've Been Looking For!
Lace & Liberty was just the boutique I needed to find early on. After a handful of shops, about to give up. I stuck it out for my last appointment with Lace & Liberty. Ali was amazing from the moment my sister and I walked in. Even though I didn't have a certain dress in mind even after trying on a dozen or more dresses. All of us finally landed on the perfect dress. There were 2 dresses I loved, the design on one top half and the other bottom half. Amazing part about Lace & Liberty, you're able to customize the perfect dress. Whether it's combining 2 dress in one, tweaking another to just starting from scratch. The team only want the best for you and with the most warm, friendly, fun attitude. 10/10 would highly encourage every bride to go check out Lacy & Liberty. Trust me, I was very close to giving up on my dress hunt & having to settle with a dress option I wasn't 100% set on. -
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Kelly Sent on 06/20/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lace and Liberty is a wedding MUST
Lace and Liberty is THE place to get your wedding dress! My shopping experience was magnificent. Not only was I able to create a custom dress, but I also came in under my budget! Ali expertly guided me through all their tops and skirts, as well as their different additions you can include such as capes, colored fabrics, and veils. I ended up with a truly custom dress that was so beautiful and memorable. The dress was also so well crafted for me specifically that the only alterations I needed was a quick hem on the skirt. I HIGHLY recommend coming here for your wedding dress. Lace and Liberty can literally make your vision come to life. -
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Liz A. Sent on 06/06/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best!!!
Ali and the team at Lace and Liberty are the absolute best. They helped me design my wedding dress to incorporate everything I wanted, and it cost the same as the dresses I was looking at in the bridal shops. They are located in San Francisco, and I am in New Mexico. They were quick to respond to all my emails and phone calls. And even though I had all my consultations and measurements done via zoom, it fit like a glove. They sourced all the fabrics for me, considered my must have details, and listened to all my needs. I could not be happier. I am short plus size bride who got the wedding dress of her dreams because of the dedication of the Lace & Liberty team. Run, don't walk to them!!! -
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Jamie Sent on 05/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Custom Wedding Gown, Affordable, & Great to work with!
I can`t say enough great things about Lace & Liberty! Annie and I talked almost daily until we came up with a gown design and chose materials to make my dream dress come from an idea to a drawing, and finally to real life! Did I mention that my gown was SUPER AFFORDABLE?!! Everyone here is amazing! So easy to communicate with and so nice! This is by far the best route to choose when it comes to your big day! -
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Adrienne Sent on 05/14/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So Easy to Work with
Before finding Lace and Liberty I looked for a dress for months and didn't find anything that seemed just right. Working with Lace and Liberty was such a joy! Annie was my stylist. She listened intently to the details of my vision for my wedding and helped me choose between design options. I loved getting to try on different pieces at home with the box they mailed to me. Getting to feel the fabrics and see how various necklines or silhouettes would look was so helpful.
Initially I thought I wanted ready-made separates because I was just 2 months out from my wedding date and thought it would not be enough time for them to design, sew, and ship my dress. But Annie my stylist, Ali the designer, and their sewing team made my dream dress come true through a rush order. They sent design drawings to make sure we both were envisioning the same thing. They sent frequent updates on the progress of my dress, including photos of my dress in the sewing process. My dress arrived on time and fit like a glove.
I felt radiant in my dress and received so many compliments. The fabric felt luxuriously soft and the lace appliqués were perfectly placed. Every detail was meticulously attended to. I enjoyed wearing my dress all night and I am so thankful to Lace and Liberty for making it happen! -
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Grace Sent on 05/06/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flawless Experience Despite COVID
I can't believe everything arrived on time and made exactly as we discussed, despite how the pandemic has affected the wedding industry. They went above and beyond to ensure this was the case. I had a wonderful experience with Rozita and recommend paying them a visit for a reasonably priced gown. I bought my reception look from here, and might come back for other formal events too! -
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Samantha Sent on 02/21/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience with Lace & Liberty
I absolutely loved my experience with Lace & Liberty! I felt totally comfortable from the moment I walked into the store. The dresses are extremely high quality, and reasonably priced. I worked primarily with Rozie, who was extremely helpful, and honest. She made me feel gorgeous in the dresses I tried on. I LOVE my wedding dress, and so grateful for randomly booking an appointment at this shop. -
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Courtney Sent on 02/16/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you for designing my dream gown!
My husband and I finally managed to get married last month and I want to thank the Lace & Liberty team for helping me design my perfect gown. When I first got engaged, I visited a number of lovely local boutiques in the city and after trying on countless dresses, I realized that I evidently don't like most wedding gowns.
Then I found Lace & Liberty. The team made me feel like we were all old friends, making the experience fun from start to finish. They were patient with all of my questions and design tweaks and kept me informed throughout the dress construction process. It was apparent that they prioritized my happiness and ultimately, on my wedding day, I had never felt more beautiful and credit the dress with making camera-shy me feel confident in photos. -
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Julee Sent on 02/02/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Dress
Working with Lace and Liberty was such a easy and wonderful experience. After had trying on several other dresses at other dress shops, my experience at L&L was by far the best. Ali made me feel comfortable and at ease. The moment I tried on my dress I knew it was the one. I most importantly was comfortable in it and just knew it would work perfect for our intimate backyard wedding in Calistoga. The timeline was on point and I even received my dress earlier than expected. I can definitely say I would recommend anyone looking for a dress to go to Lace & Liberty. They will not be diss appointed. -
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Jill Sent on 01/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Seamless Experience
I was on a tight timeline and I was really nervous to order a custom sized top, especially being from out of state. But the team at Lace & Liberty was SO responsive, reassuring and helpful. Plus my top came quickly and in perfect condition. I have some friends who have ordered with Lace & Liberty as well and they've had the same 5 star experience! -
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Caleb Sent on 01/20/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible experience
I went to a dozen bridal shops looking for a long sleeve lace A-line dress, but it was so hard to find. On a whim, I came to Lace and Liberty....and it changed everything. They were amazing to work with and they heard me when I said whimsically that I might want some color. I got more compliments on my dress than I can remember and it's all thanks to L&L. Great quality dress, and if you do a custom design, you get sketches and progress photos along the way...I can easily say the best thing was I was heard. My input mattered and it shows in how much I loved my dress.-
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+3 photos
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Karen Sent on 01/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved my dress from Lace & Liberty!
I visited 4-5 different bridal shops and boutiques in the process of looking for my wedding dress, but the Sonoma dress at Lace & Liberty was by far my favorite! I want to give a huge thanks to Rozie and Danielle for allowing me to buy the sample of this dress, which fit me almost perfectly and enabling me to stay in budget for my wedding. I loved wearing the dress and it was perfect for everything from photos to our first waltz to the dance floor.
Photos by Vivian Killin Photography -
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Tiffany Sent on 12/28/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience w/ Ali
Ali was great! I had already visited multiple wedding shops, but couldn't put my finger on exactly what was missing in all the dresses UNTIL I visited L&L. Ali was professional. She listened. She pulled out different dresses based on my preferences. She would show me pictures of different ways to customize the dresses. She would pull out lace, tulle, and different materials to help me visualize the perfect dress. Ali really pulled all the stops to help me realize my perfect dress. Unfortunately, I went with another dress due to time constraints. If I could go back in time, I would have booked an appt with L&L 12 months in advance and customized the perfect dress. I definitely would recommend L&L to all brides who want the create their perfect wedding dress! -
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Leilani Sent on 11/24/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Designed My Perfect Wedding Dress
Like many other brides getting ready for their big day, I wanted to find the perfect dress for me. Before visiting Lace & Liberty, I went to other stores to find something that would fit me (I'm VERY PETITE, 5 ft tall) and my style (I'm extremely picky when it comes to clothes), and felt that I had to compromise something that I was looking for in my dress or that I would need to make a ton of expensive alterations afterwards. Lace & Liberty was recommended by a friend, who also got their dress there, and I was later helped by the same AMAZING rep, Ali! The experience may at first be a little intimidating with choosing the different pieces, but I absolutely LOVED IT and felt so empowered to help design my dress. Ali helped me mix and match, stay within my budget, choose certain pieces and laces of different sets and material, and most importantly - added pockets! Since the dresses are made to size, the only alteration I had to make after my fitting was a small hem change and adding the bustle. This was my perfect dress, no compromises, and I received so many compliments on my wedding day. Thank you Ali and Lace & Liberty! -
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Alaina Sent on 11/09/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Service
I had a vision for my dress, and promptly contacted Ali from Lace & Liberty. With her help, we created something beautiful! She was SO responsive, kind, and patient. I HIGHLY recommend working with Lace & Liberty, whether you’re in California or not (I’m in Chicago!). Although I did end up choosing a different gown for my day (Ali recommended I try on dresses in-person before committing to a custom dress), I cannot recommend this shop more! Check them out!! -
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Melissa Sent on 08/24/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above and Beyond!
Lace and Liberty were wonderful to work with. I spoke with Danielle first and she explained how the entire process worked clearly and kindly. Ali was my designer, and she was so much fun to talk to and plan out the dress! They captured my vision perfectly in their sketch, and through the whole process I never needed to change anything.
A couple reasons why I think L&L is so special, and how they go above and beyond for their brides:
1. I needed my dress super rushed (as in I needed it in 4 months) and I'm so happy I went with L&L to get a dress I actually loved, instead of having to settle for the few dresses that could get to me on time at a regular bridal shop. Even with the rush fee, and wanting a completely custom top, L&L still stayed within my budget and got me my dress in the promised 2 months before my wedding date.
2. I would recommend Zooming with them to do your measurements, or going to a professional seamstress, (neither of which I did). Turns out I majorly messed up my arm measurements, and the top didn't fit when it arrived (though the skirt was perfect, no alterations need). But, even though this was completely on me, they were SO AMAZING in helping me fix it. They sent me more material and lace, free of charge, so that I could take the top to a seamstress to make it fit. They even offered to completely redo the top, but as I have a tailor I trust, I went this route instead.
You will not be disappointed with L&L. Their work is amazing, unique, and one of a kind, but they are also a small business made up of the kindest and most lovely women. My sister is now getting her dress made by them too, and she is having a similar, wonderful experience! -
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Paris Sent on 05/08/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional experience
I had a great experience with Rozie while shopping for my wedding dress! I had my eye on a few different dresses and I ended up customizing the top of one dress with the skirt of another dress. At one point I got excited that one of the dresses had pockets and Rozie remembered this and a few weeks later when the dress was being made she asked if I wanted pockets added to my dress.
They helped me stay within my budget and were able to get the dress ready in time - no small feat since I'm planning this wedding with only a few months turnaround time. I love my dress and had a wonderful at this shop. Rozie was so attentive and helpful. -
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Ali Sent on 12/18/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Customer Service & Design
Lace & Liberty is a small, women-owned brand with amazing customer service and design sense! Alison, one of the designers there was amazingly helpful. Would 100% recommend to anyone exploring a wedding dress or a custom dress for any other occasion besides a wedding too! -
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Amanda Sent on 10/16/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a lifesaver! Truly one of a kind.
I came to L&L after trying on sooo many dresses at other salons. I must have tried on all the dresses available by then. I was a mess and fed up with the whole thing. I'm surprised L&L even let me in the door, I was such a mess. L&L handled my craziness perfectly from start to finish. They helped me get the exact look I was going for, did everything they could to accommodate my timeline and delivered an impeccable dress (within my budget, no less!). Thank you to both Ali and Danielle for being so accommodating, helpful, and thoughtful throughout the whole process. You turned my nightmare into a dream come true. We've had to postpone our wedding but I cannot WAIT to show off my incredible dress. Thanks so much to the entire L&L team. You guys are one of a kind. -
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Lisa Sent on 08/19/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lace & Liberty is AMAZING!!!! 100% recommend!
I seriously cannot say enough great things about Lace & Liberty!! My dress was unique, well made, affordable, perfectly fitted to me when it arrived (a HUGE plus in the middle of a pandemic), and my entire experience working with the L&L team was a dream.
L&L was referred to me by a friend who had gotten a custom wedding romper made there. It was the last shop I went to after many larger stores and, from the second I walked in the door, it felt SO different. Other shops had felt stuffy and time crunched; Annie from Lace & Liberty welcomed me with open arms and the biggest grin, immediately making me feel excited and comfortable. As I tried on dresses, Annie told me all about the designs and the fabrics—which she knew she had helped to design them! Supporting a small, women-owned, local business felt much more exciting to me than getting a big designer name.
I ended up finding a dress that was close to perfect but not *exactly* what I wanted, so I worked with the team to make a few small changes. The custom design process was simple and well-organized, and the team was extremely responsive to questions throughout. I ended up with a dress that was extremely unique, well-made, and all at a lower price than the gowns in the stuffy showrooms I went to!
My experience with L&L was amazing from day one through my wedding day. Would highly recommend any bride go there!!-
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+3 photos
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Amber Sent on 01/29/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection.
Annie helped me bring my dream gown to life. Making adjustment to perfectly fit the vision I had in my head. Their pieces are stunning. I live out of state and their trial boxes were such a breeze to order, try, and then ship back. They sent me color swatches and listened to all my wants for this stunning wedding dress. They even put POCKETS. Absolute dream. Thank you thank you. Worth every penny -
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Megan Sent on 12/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Affordable custom gowns in SF and amazing team!
Although I ultimately went with a different gown, I absolutely LOVED shopping for a gown at Lace & Liberty. Annie was my stylist in San Francisco, and since I didn't bring any kind of entourage she was also my sounding board and cheerleader. She had tons of options to try on, and the customization options are endless with their shop. There's really something for everyone, and the gowns are all relatively affordable! Not something you see everyday.
Annie listened and seemed to really get my vision for the wedding and how I wanted to look, but also took in the more unique factors that had thrown other stylists for a bit of a loop. I am not the most traditional bride, but Annie didn't let that phase her and did a great job getting me in a gown I really loved. -
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Leanna Sent on 11/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
100% my favorite place to get a wedding dress
Lace & Liberty is the most amazing place! From the moment I stepped into their San Francisco showroom, I felt comfortable and welcomed. I had previously tried on some dresses at David's Bridal and knew I wanted a lavender dress/skirt of some kind but was having a hard time finding something I liked. Enter Annie and Lace & Liberty! Annie is the absolute best and I love her. She helped me narrow down what I wanted and suggested great combos of their tops and skirts. She gave me enough space to express my thoughts/likes/dislikes while also providing excellent guidance and insight. I ended up choosing a beautiful lace top and a sparkly skirt that Annie was easily able to customize and make purple for me. PLUS IT HAS POCKETS. They were so easy to work with and provided timely updates and honestly I want to do my wedding over again just to buy more dresses from them. My dress is exactly what I wanted - it's beautiful and fun and sparkly and pretty and SO comfortable. Plus, I got a custom dress (that didn't even need alterations!) that was the color I wanted for less than $2000. I can't recommend them enough! Finding my dress was the part of wedding planning I dreaded the most and Lace & Liberty made it one of my favorite experiences.-
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+9 photos
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Katie Sent on 10/23/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Fit & SOO Comfortable!!!
Love love love my dress. I wish I could post photos on this review... The gals at Lace & Liberty were friendly, helpful, & an absolute pleasure to work with! They made my dress as a skirt & a top. I fell in love with the skirt right away. I found a top that I liked, but asked them to add boning to it. The end result was gorgeous & sooo comfortable. I had every expectation that I would change into sweat pants right when the dancing started. On the contrary, this dress was so comfy & I loved it so much, I didn't want to take it off at the end of the night!! Thank you Lace & Liberty for creating the perfect dress for me!!
(photos by Amanda Aceves)-
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+6 photos
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Eliza Sent on 07/21/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous Custom Dress at Amazing Price
Working with Corinna was one of the best decisions my husband and I made about our wedding. From our very first call, she was so warm and helpful, getting to know us and talking through our ideas for what we wanted. In the months leading up to the wedding, she was organized and thoughtful, checking in regularly, sending helpful tips and guidance as we started to make our photography plan and schedule, answering all of our many questions, and even sending a few handwritten cards and gifts to help us relax and enjoy the process! Working with her felt so easy and personal.
On the day of the wedding, Corinna was extremely prepared, efficient, and professional. She arrived early to see the venue, had lists of all the photos we wanted, scoped out all the perfect spots to take pictures, and had everything planned out and set up by the time my husband and I arrived with our families. We don’t usually feel very comfortable taking photos, but Corinna immediately put us at ease with poses and angles that we knew would help us look our best and lots of kind words of encouragement. Throughout the event, she was friendly and proactive while still staying in the background somehow, which was an amazing balance – she managed to capture everything important about the day without imposing on it at all. I felt like I could be completely in the moment; no photos felt forced or prioritized over actually enjoying the experience of getting married (which is something I’d been worried about, having seen the exact opposite at many weddings before!).
A week after the wedding, Corinna sent us our photo library and a very sweet blog post while we were on our honeymoon – weeks if not months ahead of schedule. The photos are STUNNING and we are absolutely thrilled with them. They turned out better than we had ever imagined or hoped for. Every single photo is high quality, from the smallest details like our boutonnieres and seating cards to our family portraits and the venue set-up, spanning multiple times of day with different lighting (sunny first look, twilight dinner, nighttime dancing under market lights), in a range of candid to formal formats. The guest portraits are gorgeous and we are so excited to give them as thank-you gifts. The candids perfectly capture the magic and happiness of the event. The photos of the two of us are just as romantic and dreamy as we felt on that day. And we know the family photos will hang in our home and our families’ homes for many years to come. We’ve had the photo library for a few weeks now and can’t stop looking through it again and again, picking new favorites each time. Corinna also anticipated all of my follow-up questions, giving recommendations for printing and photo books before I even had to ask.
In short, the whole experience was just perfect from start to finish. We plan to enthusiastically pass on Corinna’s name to all of our friends and family for their own special events. We had an amazing experience working with her and can't thank her enough for helping us through this process, making us feel so comfortable on the day, and for the absolutely beautiful end results! We can't wait to work with her again for other life events in the future.
Lace & Liberty in an incredible hidden gem. I had spent weeks going to traditional bridal salons with no luck, and was starting to get really discouraged. I felt like the dresses that were popular and trendy just weren’t me; nothing felt right or looked good. I would like the top of one dress and the bottom of another, or the lace on one skirt and the sleeves on another top, but no single dress had come close (or if it did, it was thousands of dollars over my budget). When I found Lace & Liberty and learned that I could choose the top, bottom, lace, and sleeves I wanted to form something totally custom, sized for me, and in my price range, it was a game changer. Now I don’t know why anyone would settle for anything else! The whole experience was lovely and relaxed, from my first visit at the small and adorable design studio to emailing measurements and pictures back and forth to finally picking up my dress. They were willing to work within my budget (which by current standards was small, around $1,000) and designed something truly gorgeous, comfortable, and personal. It also felt great to work with a small creative business after seeing so many marked up, cookie-cutter dresses at generic shops. I would recommend Lace & Liberty to absolutely anyone and plan to bring all my engaged girlfriends here! -
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Su Sent on 06/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazingly flawless dress and customer experience!
I was a bit hesitant to get a custom dress, but nothing off the racks was working for me. Luckily through their trial box I was convinced that this was THE ONE! Annie and Danielle took all my comments and concerns into consideration and focused on making a dress that I absolutely loved. They were so helpful in their suggestions and adjustments to the dress and were so responsive. The dress itself was magnificent! The materials were high quality, soft, and felt so airy and light on me. The fit was perfect and I had so much confidence on my wedding day and could be present without having to worry about any wardrobe malfunctions. Can not recommend L&L enough!-
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+3 photos
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Kristy Sent on 04/23/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lovely and Unique
I loved my experience with Lace & Liberty! Although I ended up finding my dream dress elsewhere, I have to say that from pre-visit to day-of appointment, the staff and system was something I did not get from anywhere else. Diana had reached out to me with a customized playlist to really further customize my experience and the inspiration texts were really helpful in narrowing down what I was looking for. My party had a great time there and everyone was super professional. If you are someone looking for a specific top and specific bottom to really make a special dress, this is the place for you. -
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Christine Sent on 04/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Unique, Love the concept
I had a great experience trying on dresses with Annie. She was really helpful, easy to talk to, and is genuinely enthusiastic about helping customers find the right dress. Lace & Liberty is a unique bridal shop. They allows brides with a vision option of customization at reasonable costs. Even though I didn't ultimately go with a dress here I really appreciated how flexible they are offering to swap out fabrics or change designs based on customer needs. For brides with shorter timeframes, they are a good option as they can turnaround dresses much quicker than traditional bridal shops. -
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Leslie Sent on 04/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A perfect-fitting dress delivered to your door
We went to the new shop in LA while we were on vacation - buying a dress in our town of Iowa was....limiting. After one hour we had found the perfect ensemble and had my measurements taken. A few months later, my dress has arrived and requires ZERO TAILORING. What a blessing. Highly recommend the skirt + top option - I will be able to wear these pieces separately long after my wedding. -
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Ellen Sent on 02/23/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional experience for a unique wedding dress
I loved everything about my experience at Lace & Liberty. I was looking for a unique two piece dress, something that I could wear as separates in the future. After having a difficult time finding something that I liked, I stumbled upon Lace & Liberty and made an appointment asap. Annie was a dream! As we tried on different items, she really listened to what I wanted and made some awesome recommendations. It all felt like fun! I ended up ordering a custom tea-length skirt and a lace 3/4 sleeve top. When I went to my final fitting to see the dress for the first time, it was everything! It looked so elegant and I couldn't stop swaying and dancing in it. Annie and Danielle were an amazing team to work with and I'd recommend them to anyone looking for a personalized wedding dress experience that exceeds all expectations. Thanks ladies! -
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Christina Sent on 12/29/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience!! (ordering online)
I had the best experience with Lace and Liberty. I live in DC and was looking everywhere for an A-line tulle skirt to wear over my fitted dress for my ceremony. I found a skirt that was almost perfect on Lace and Liberty's website and they worked with me to customize my very own skirt so it was EXACTLY what I was searching for! The entire process was seamless and stress-free. I used the home-try on option which was very helpful. After I figured out which skirt I wanted, I worked with Annie and Danielle to create a custom skirt. They were wonderful to work with and were able to design my dream skirt just through some emails and a few photos. The shipping was quick and the packaging was beautiful. The skirt fit perfectly and needed no alterations. I could not have been happier with the end result!! I highly recommend Lace and Liberty! -
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Samantha Sent on 10/11/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lace and Liberty is the best bridal dress shop in the country, hands down. The entire experience for me, from beginning to end, was so enjoyable and calming. I looked at several other bridal dress shops before finding L&L and was finding the whole experience increasingly draining and stressful. Once I found L&L and worked with the amazing Annie, all of my worries subsided. Annie helped me decide on the Wonderland Skirt in Champagne (to go with the white top I had already ordered) and I am still SO in love with the skirt. I am already finding excuses to wear it again! I felt the most beautiful ever on my wedding day and am so grateful to L&L for developing such a fantastic business model with excellent customer service and the most gorgeous/highest quality bridal gowns. I cannot recommend Lace and Liberty highly enough.-
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+7 photos
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Teresa Sent on 09/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I highly recommend Lace & Liberty. Firstly, I want to hang out with Annie all of the time. She was fun to be around, helpful, knowledgeable and has beautiful inventory. The dress try-on process was super easy and I am so pumped on the final product. I took a dress that already existed and customized it to change the top portion (something I never thought possible); I just received my dress in the mail today and it fits like a glove and is better than I imagined. I'm so excited to wear it on my wedding day and can't thank Annie, Diana and their crew enough for outfitting me with this rad dress! -
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Gabby Sent on 09/25/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I appreciated how well Annie listened to me and what I was looking for. She helped me pick something I felt comfortable and beautiful in! I immediately felt like I had gained a friend because she put so much care and thought into helping me! It was such a great experience. She is such an honest, humble person who puts her customer first. Highly recommend!!-
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+7 photos
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Jenny Sent on 09/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had an absolutely fantastic experience at Lace & Liberty during my bridal appointment at the San Francisco showroom. In a super cool location behind a perfumery, the space was intimate and it was just me, my mom, and the stylist Diana. Diana asked lots of questions about what I was looking for, the wedding, then picked a few items from the selection to try on. She really made me feel special and listened to what I was saying. The added bonus of Lace & Liberty is the ability to customize! Want a little more lace or bling? Not a problem! Have your own unique vision? They'll have a designer work with you. The follow up was also caring and specific to my appointment. If you like the look of the dresses online, don't hesitate to reach out! You won't regret it! -
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Emily Sent on 09/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
While I ultimately found my dress elsewhere, my experience with Lace & Liberty was wonderful! I was having a hard time finding something I liked at my bridal store appointments and from initial consultation to follow up email, I truly felt like L&L cared about what I was looking for. And it was so much fun to try on dresses at home!
L&L definitely stands out in the world of bridal shopping and I love that they're challenging what the experience can be. I'm so glad L&L was a part of my dress finding process. -
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Paloma Sent on 07/24/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lace & Liberty has a great assortment of affordable pieces for those who have a clear vision for their wedding gown and want to make something special. Plus, the staff is attentive and the cute shop is located behind a perfume store. It’s worth a visit! -
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Nicole Sent on 07/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience with Lace & Liberty was amazing! Annie and Dianna were truly kind and understanding throughout my time trying dresses with them. Their pieces are beautiful and I like that you're able to mix and match tops and skirts! Perfect for crafting your own unique look! :-) Also, getting to try on at home was such a blessing, as I live far away from their storefront! Absolutely recommend them! -
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Kelcey Sent on 06/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would recommend Lace & Liberty to EVERY bride I know! They worked with me from Day 1 to create the custom yellow color I was dreaming of for my dress and took a blurry picture I had in my head of my dream wedding dress and made it a reality! Throughout the whole process they were patient, professional, kind, and understanding. I never felt worried or rushed by the process and when the final product arrived at my door, I tried on my wedding dress for the first time and started crying. I could not have felt more beautiful or my like myself on my wedding day and it was all thanks to Lace & Liberty! -
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Lucia Sent on 06/27/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVED my dress. I got so many compliments. They made it custom for me. I’m petite, so it was great to have something the right length. -
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Morgan Sent on 04/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a short engagement(3 months) and dreaded the thought of trying on wedding dresses due to my needs (LDS Temple Modest) because I knew almost no stores would stock what I needed or liked. So Lace & Liberty was a life saver. The ability to order a few pieces to try on at home, ability to mix and match, making it to my exact measurements, being a rush order, and especially working with my needs was exactly what I needed. I worked with Annie and she was amazing! So quick to follow up with me when I had questions or concerns. I ended up choosing the Daydream skirt with the Laguna top that they customized with the lining and neckline that I wanted. I got the dress with time to spare and it needed next to no alterations!(the only thing I had done was have the end of the sleeves altered due to the lining I chose, and it took less than a day, and only cost $15) I would recommend them to literally any bride. I was so happy with mine and am so glad I chose to work with them!-
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+2 photos
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April Sent on 12/07/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So far, I couldn't be happier. L&L was one of my top choices when making appointments and for good reason! This adorable and intimate location where I was able to try on dresses with my Mother present was such a wonderful experience for both of us. On my first visit Nicole assisted me and she really helped steer me in the right direction. She was so helpful and made it an enjoyable experience for me (who dreaded having to try on dresses). I wasn't able to make a decision that day (just not that kind of girl) but I couldn't stop thinking about a dress I fell in love with. Nothing else seemed to compare and I knew I needed to go back. On my second visit I was assisted by Annie who was just as wonderful. I found my dress and Annie was so great to work with and dream up some custom ideas to fit my personality. Not only was everyone I have met in the shop amazing but they have all been so responsive via email. I cannot wait for the months to pass and to see my dream dress become a reality. I will be sure to update my review after all is said and done but I can't imagine it will be anything but praises. This is a for sure must for any girl. -
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Rachel Sent on 11/22/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Although I didn't purchase my dress here, the try at home experience was really awesome. The staff were super helpful and gave great advice. They were flexible and accommodated my needs. Overall I recommend the try at home experience. -
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Andrea Sent on 05/24/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love Lace and Liberty's style. So many ways to mix and match to what you really want and make it your own. I was fortunate enough to actually visit in person and Danielle is very accommodating and she even takes pictures for you! I purchased the Wonderland Skirt and the material is very light and soft. Quality is great and you can't beat the price. The best part is that they make your dress to your measurements so no need for any alterations. Highly highly recommend. Go off the beaten path and buy independent, buy local! Thank you Lace and Liberty for making my wedding day so fun and beautiful. -
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Leanna Sent on 11/30/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Danielle was so lovely to work with - she listened to my theme and what I imagined for my dress, and made it happen! I chose the Muse skirt, and she was so helpful in making sure it was just right. The skirt was gorgeous, high quality, and so flowy and comfortable. -
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Yuliya Sent on 11/02/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was very happy with my dress. I needed something simple and and beautiful that reflects me and my style. My husband was stunned when he saw me for the first time. The girls at L&L were to easy to work with and so so helpful. I couldn't be happier with my choice, and highly recommend Lace and Liberty to all the brides out there looking for bridal separates! -
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Amy Sent on 10/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely loved wearing the Bali corset at my wedding! After my ceremony, I switched into the Bali corset with a white chiffon skirt and thick silk ribbon. Since the corset was custom made to fit, it was very comfortable to wear during the reception, dancing, and after-party (6+ hours!). Also, given my tight schedule, Danielle was very accommodating and made sure it was delivered to me with plenty of time to spare.
In all, I had a great experience with Lace & Liberty, and I'm already thinking about what skirts I can pair with my corset for my one year anniversary! -
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Cheryl Sent on 10/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Danielle and Jacqui of Lace and Liberty were an absolute dream throughout my entire wedding dress selection process. I had found a bodice and skirt that i really loved in an boutique in NYC but it was way over my budget. I found Lace and Liberty on Etsy and they had a very similar skirt that better fit my budget. They sent me a sample box with a few different styles to try on with a few belts also. I was instantly in love with all of them. Not to mention Danielle and Jacqui were super helpful and kind throughout the whole process. To return the samples I just took the box to post office with the included return label and sent it back to CA. It was so simple. The only difficulty thing was choosing which skirt to buy!! I ended up ordering an organza ballgown skirt to go with my beaded bodice (which i purchased from another boutique). They sent me simple instructions on how to properly measure myself and then custom made my skirt for me. This was amazing because it meant NO ALTERATIONS...which can get pricey! Not only did I save some money, but the customer service was extraordinary and I ended up loving this skirt more than the original more expensive one that I found in NYC. I would definitely recommend Lace and Liberty. They were so quick, efficient and kind. I truly enjoyed my entire experience. A+ girls. Keep up the good work! -
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Amelia Sent on 09/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lace and Liberty made my absolute dream dress. They made the process so very easy and simple which was good for a totally amateur wedding planner like myself. They responded to all my emails and even discussed personalizing a piece on my dress. The moment I tried on my dress (it fit like a glove) I did not want to take it off! It was comfortable and easy to wear. I could not have dreamed of a better experience. I highly recommend Lace and Liberty to anyone looking -
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Grace Sent on 09/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Earlier in the year, I had ordered a dress from a different vendor and it was a disaster. Nothing fit right and the material was so cheap; I had no choice but to start all over again. With the wedding being only 10 weeks out, I was in pure panic mode. Thankfully I came across Lace & Liberty through a google search for bridal skirts and separates, a concept that was still fairly new to me. Danielle and team were so wonderful to work with. They graciously shipped me not one, but two skirts to try on at home. When I explained to them my situation and the short timeline, they not only rushed the order without any additional cost, but they completed it ahead of schedule. Upon receiving the skirt, everything from the packaging down to the garment bag was perfection. Danielle was very attentive, highly responsive and so accommodating. What could've been the most stressful part of planning my wedding turned out to be an absolute pleasure. On my wedding day, my husband shed tears when he first saw me in my skirt, which I paired with a simple v-neck dress. And our guests were blown away by the concept of bridal separates! If you're hesitant to work with Lace & Liberty simply because of the distance and ordering your wedding dress online sounds risky, I promise you will be in good hands. As long as you provide accurate measurements, they will provide you with the most beautiful skirt and/or top meant just for you on your big day :) -
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Molly Sent on 06/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchased the classic bridal corset from Lace and Liberty for my elopement/mini wedding. They were consistently prompt with responses, easy to talk to, and got the corset to me earlier than the expected delivery date. It fit perfectly, can't believe something I ordered online, even with measurements, could fit so well. The corset ended up being paired with a lace top and skirt from other vendors, but it all worked beautifully together. The corset is amazing quality for the price and I will recommend Lace & Liberty to everyone in the future. Thank you! -
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Jessica Sent on 06/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent customer service! I've been working with Danielle and I couldn't be happier. I think I received better customer service from Lace and Liberty online than I have going into dress shops. I first inquired about the try it on box. I let Danielle know I had family flying into town to go dress shopping with me and if she could send me the box for that specific weekend. That week I recieved an update from Danielle and that weekend the box arrived on time at my door step on the exact day I asked her. From the first email to the last email Danielle never had me waiting to hear from her. She was very prompt with her emails and very specific and gave me exactly what I asked for. Her customer service was amazing and I looking forward to working with Lace and Liberty when I order my dress! -
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Jacqui Sent on 05/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I wore a Lace & Liberty Dress as well as the tulle overskirt on my wedding day. I still cant get over the genius of the idea of wearing the tulle skirt over the dress during the ceremony (& look like the "bride" my mother always imagined me to look) and the slipping off the skirt during the reception to reveal a completely different look with my dress underneath! It was wonderful. I also loved the quality of the dresses and the price as well - after trying on a ton of dresses at various bridal boutiques I know that basically near impossible to find that same quality at that price point. -
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Hannah Sent on 04/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I contacted Danielle at Lace & Liberty for their try-on-at-home box with the Celebration Skirt, which looks a lot like the BHLDN's Almira Skirt (google it, compare it, gasp at it). I actually got to try on both the BHLDN skirt and the Lace & Liberty versions two days apart, so this is my call: they're so similar that it doesn't make sense to get the BHLDN version. The Lace & Liberty price point is better.
Danielle also sent the Bali Corset in my try-at-home box, which was her call since I didn't have a preference and had told her so during my order. The feel of the Bali Corset was gorgeous! Great quality.
After I had returned the box (pre-paid shipping sticker included, btw), Danielle contacted me to see if there was any small alterations they could do for me if I wanted the skirt. I had actually decided that the Celebration/Almira Skirt wasn't my style, so she gracefully suggested an alternative and encouraged me to contact her in the future for any more questions.
So while I can't speak to the actual buying/receiving final product process, the trying-on process (which is rare for an online store, let alone a bridal store) was absolutely great! -
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Chanelle Sent on 04/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was so happy with my dress! I bought the Bali Dress with the Celebration Skirt. I felt beautiful and comfortable! The separates gave me the great option of wearing a big gown for the ceremony and transformed itself into a dress I could wear for the after-party. Great customer service and great quality! I can still remember my husband saying to me "you look beautiful" under our wedding canopy. -
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Bridget Sent on 11/29/20174.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I did not end up purchasing my dress here but had an overall positive experience with the try at home dress. There was an initial error that kept the dress from shipping when I originally wanted but they were very responsive and accommodating in fixing the mistake. The dresses I tried were lovely both in style and quality. The lace seemed softer than many other lace tops I’ve tried on. Ultimately I chose a different dress simply because I ended up finding a dress that fits my style better elsewhere. In hindsight I probably should have tried on a few more dresses at bridal boutiques etc. before contacting Lace & Liberty to really understand my style and optimize my try on selections. -
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Lia S. Sent on 01/04/20224.8 out of 5 rating4.8-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made my dream dress a reality
The whole team at Lace & Liberty went above and beyond for me. The dress was in no way a priority to me (I know!) but I knew if I needed a wedding dress, it would have to be comfortable above all else. Oh, and I wanted to be able to wear a normal bra with it. Annie heard me completely and whipped up an amazing vision in no time – she took the measurements of my favourite t-shirt to craft the top, and the skirt felt like I was wearing an entire duvet - so soft! And pockets!!!! Beyond that, when I told Annie my budget wasn't huge, she told me she wanted me to have this dress and helped choose fabrics and finishes that would work for me and still be beautiful. All along the way, I was getting updates and sketches from the team, and every time I stopped in to the showroom for a fitting or pickup, I was treated like a guest and friend. Going with Lace & Liberty was the easiest decision of the whole wedding. I'm still obsessed with my dress, and people could not stop complimenting it all day! -
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Angela Sent on 11/13/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Choice for the Particular Bride
I was pretty intent on wearing separates for my wedding day, and I stumbled on Lace & Liberty by chance after having been to several designer salons in NYC with no luck. I was wary of ordering something that I’d never tried on, but working closely with a designer on the drawing and then throughout the manufacturing process, I ended up with the perfect design in a luxurious material that was well within my budget. Highly recommend for any bride that wants something out of the box for her big day! -
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Rob Sent on 07/23/20204.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
So thankful for home try-on!
When we made the decision to elope we had less than 2 months to plan, and I still wasn't comfortable visiting salons for safety reasons, so unfortunately any dress shopping and fitting on the 'usual' bridal timeline was out of the question. Thankfully Lace & Liberty has a Home Try On Box they can curate to your needs. For me, they sent separates that would be available to purchase immediately if I chose them. The items arrived quickly, along with dress clips and a sample belt for styling. I was able to try them in the comfort of my own home with a seamstress friend of mine who confirmed she could alter them for me in time for my wedding. All of the pieces were lovely, luxe and also in new condition. During the process Lace & Liberty was in regular communication with me and offered virtual consultations if needed. I ultimately went with a different dress designer, but I appreciated the home try-on service so much from L&L that I wanted to leave this review. If like me, you love their style but you aren't able to visit them and/or are on a shorter than usual wedding timeline, reach out to them and inquire about home try on availability. -
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Hallie Sent on 11/25/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Helped me find a dress that felt like "me"
I had been to a handful of bridal shops before I found Lace & Liberty, and was having trouble finding a dress I loved. When I called them, I spoke to Annie, and after explaining that I had found myself liking only parts of dresses - the bodice of one dress, and the skirt of another, etc. - she exclaimed, "that's why we exist!" That alone was all I needed to schedule an appointment. From the get-go, the stylists at Lace & Liberty were not only kind, but extremely validating and patient as they helped this indecisive bride figure out what she wanted. I ended up pairing the top of the Arabella dress with a chiffon skirt, and it was something that truly felt like "me"!
When I finally settled on a decision, they were extremely clear and communicative about when I had to provide them with follow up information. They also provided updates (without me asking!) about how my dress was coming along - which was obviously much appreciated when I juggling dozens of other wedding details.
Wedding planning is unique in that it creates an opportunity to be really intentional about supporting businesses who reflect your own values and whose mission you care about. For me, Lace & Liberty is absolutely one of those businesses. They're an innovative company, owned and operated by smart, compassionate women, who are providing some much-needed disruption to the wedding industry. You won't regret working with them! -
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Lila Sent on 08/07/20224.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning dress
My dress was absolutely incredible! Rozie brought all my ideas to life and her design was so much more than I could have hoped for. The entire Lace and Liberty team went above and beyond to ensure that it came on time, despite major supply chain disruptions due to Covid. I was so grateful that it came, fit perfectly, and was flawless. Thank you Rozie and team for making my dream wedding dress come true! -
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Rachel Sent on 08/30/20234.4 out of 5 rating4.4-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
My dream custom dress!
As soon as I was engaged, I knew I couldn’t wear a white dress. I immediately hired Lace & Liberty, who makes totally custom designed and sized wedding dresses, and can do the whole process virtually. I was so excited to get to fulfill one of my dreams, of being a forest fairy princess! The stylists and designers at Lace & Liberty executed my vision very well! The only part I wasn’t happy about is that I provided my measurements, yet the dress was too large in several areas, and the corset’s boning was too short for my torso, causing the strapless dress to fall down my chest. After taking the dress to a tailor, who fixed most of the size issues, I had to sew a waist stay into the dress to make the dress stay up. I would still recommend Lace & Liberty, since I don’t think any one else would have made me a forest green wedding dress covered with green lace. The dress wasn’t cheap, but they did give me a discount to keep the dress within my budget. I really appreciate the team at Lace & Liberty!-
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+5 photos
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Patra Sent on 02/23/20241 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
非常差的結果,不會介紹給他人
我的女兒在這裏訂婚紗和晚禮服。結果非常不如理想。經過磋商最後退回婚紗的錢。但晚禮服就唯有接受。我從香港過來美國看見她的晚禮服。簡直不堪入目。晚禮服的沙是最低級的質料。捉摸時,感覺又硬和粗糙。線口還有縫製時披口的痕跡。
現在我女兒還要在別處找其他晚禮服代替。
簡直是一場惡夢。
我甚至覺得有一種被欺騙的感覺。
非常抱歉,我堅決不會介紹這間婚紗店給我的美國和香港朋友和親戚。 -
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