Lace & Liberty Reviews

Reviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating




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Athena Sent on 02/05/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
10/10 experience!
I absolutely loved working with lace & liberty! Even though I live across the US in a completely different time zone they were flexible, professional, and prompt throughout the whole process from initial zoom call, measurements, and all the in between calls and emailing. My dress arrived in ample time for my big day, and it didn’t need any alterations, it was PERFECT!I absolutely loved working with lace & liberty! Even though I live across the US in a completely different time zone they were flexible, professional, and prompt throughout the whole process from initial zoom call, measurements, and all the in between calls and emailing. My dress arrived in ample time for my big day, and it didn’t need any alterations, it was PERFECT! -
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Sam G. Sent on 09/18/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Seamless, incredible experience!
I had such an easy, amazing experience getting my wedding dress at Lace & Liberty! From the day I came in to get sizes and choose fabric, to me trying up and picking up my dress was seamless. Joy is an amazing designer, and everyone was so responsive and sweet. Anytime I wanted an adjustment, they were able to accommodate and sent me progress photos. Highly recommend coming here AND it’s so affordable! I absolutely loved my dress. Photos are attached!I had such an easy, amazing experience getting my wedding dress at Lace & Liberty! From the day I came in to get sizes and choose fabric, to me trying up and picking up my dress was seamless. Joy is an amazing designer, and everyone was so responsive and sweet. Anytime I wanted an adjustment, they were able to accommodate and sent me progress photos. Highly recommend coming here AND it’s so affordable! I absolutely loved my dress. Photos are attached!-
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+2 photos
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Quality of service
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Ashly Sent on 03/29/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
A Wedding Dream Come True!
When the time came for me to start looking for a wedding dress, I was a bit nervous because I knew I didn't want a white dress. I felt like I knew exactly what I wanted but I was worried that I would never be able to find it. I began searching for places that made custom wedding gowns, anxiously thinking it would be outrageous to bring my vision to life! When I found L&L, a huge weight was lifted off my shoulders. They were a dream to work with and they brought every element of my dress together seamlessly. All of my expectations were exceeded! I am beyond grateful for this bridal store and will forever recommend L&L to everyone getting married.When the time came for me to start looking for a wedding dress, I was a bit nervous because I knew I didn't want a white dress. I felt like I knew exactly what I wanted but I was worried that I would never be able to find it. I began searching for places that made custom wedding gowns, anxiously thinking it would be outrageous to bring my vision to life! When I found L&L, a huge weight was lifted off my shoulders. They were a dream to work with and they brought every element of my dress together seamlessly. All of my expectations were exceeded! I am beyond grateful for this bridal store and will forever recommend L&L to everyone getting married. -
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Claire Sent on 02/20/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Dream Dress Come to Life
I tried so many wedding dress shops and it was a miserable experience. I am so incredibly thankful I found Lace and Liberty to create the dress of my literal dreams. It was perfect and exactly what I asked for.I tried so many wedding dress shops and it was a miserable experience. I am so incredibly thankful I found Lace and Liberty to create the dress of my literal dreams. It was perfect and exactly what I asked for. -
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Alexa Sent on 01/27/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
MUST if you want custom!
I couldn't find anything I liked and knew it would have to be custom. Lace and Liberty helped me achieve my dream dress! I wanted something princess-like but comfortable for movement -- they were with me every step of the way, helped me build something unique, and worked with me on solutions to my absolute must-have design pieces. The staff was incredibly friendly and communicative, sending me updates and answering any questions I had promptly. If you are thinking of getting a custom dress, there is nowhere else you'll find this level of style and quality!I couldn't find anything I liked and knew it would have to be custom. Lace and Liberty helped me achieve my dream dress! I wanted something princess-like but comfortable for movement -- they were with me every step of the way, helped me build something unique, and worked with me on solutions to my absolute must-have design pieces. The staff was incredibly friendly and communicative, sending me updates and answering any questions I had promptly. If you are thinking of getting a custom dress, there is nowhere else you'll find this level of style and quality! -
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Anna Sent on 01/05/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful Custom Dress
I loved the flexibility and ability to be creative of the Lace & Liberty experience. I found a dress in their collection that was 75% of what I wanted, and was able to customize the rest. I was so happy with the results!I loved the flexibility and ability to be creative of the Lace & Liberty experience. I found a dress in their collection that was 75% of what I wanted, and was able to customize the rest. I was so happy with the results! -
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Emily Sent on 12/27/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing experience
I went to many wedding dress stores to try and find a dress that felt like me, but I struck out. I finally found Lace & Liberty because I found a skirt I liked somewhere else, and they can make wedding separates. When I went into the store I worked with Rozie and tried on some of their gowns. She listened to what I wanted and helped me find one that I loved! The price was comparable to the other dresses I had tried on, but I could pick all of the details that I liked. It was a fabulous experience. My dress fit perfectly. I only had to do a small alteration to the bust because I chose the wrong cup size. I'd recommend Lace & Liberty to anyone!I went to many wedding dress stores to try and find a dress that felt like me, but I struck out. I finally found Lace & Liberty because I found a skirt I liked somewhere else, and they can make wedding separates. When I went into the store I worked with Rozie and tried on some of their gowns. She listened to what I wanted and helped me find one that I loved! The price was comparable to the other dresses I had tried on, but I could pick all of the details that I liked. It was a fabulous experience. My dress fit perfectly. I only had to do a small alteration to the bust because I chose the wrong cup size. I'd recommend Lace & Liberty to anyone! -
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Danielle Sent on 11/03/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
So happy with my custom dress
When I first started with Lace and Liberty, I felt like my idea for my dress was a total mess and I was having trouble visualizing the finished product, but I knew what details/designs/shapes I wanted and didn't want. The woman I did my initial consultation with told me that I didn't need to worry, that after speaking with one of their designers the image would come together more. My designer was Ali (Alison) and from her initial sketch to the final product, she knew what she was doing and I had so much confidence in her. When I finally got my dress I was absolutely floored with how perfect it was.When I first started with Lace and Liberty, I felt like my idea for my dress was a total mess and I was having trouble visualizing the finished product, but I knew what details/designs/shapes I wanted and didn't want. The woman I did my initial consultation with told me that I didn't need to worry, that after speaking with one of their designers the image would come together more. My designer was Ali (Alison) and from her initial sketch to the final product, she knew what she was doing and I had so much confidence in her. When I finally got my dress I was absolutely floored with how perfect it was.-
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+3 photos
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Quality of service
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Nicole Sent on 08/23/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Making wedding dreams come true
Lace & Liberty made all my wedding attire dreams come true. Ali was such an amazing and collaborative designer, working with me to finalize sketches, mix the right materials for my dress, and even offered to give me the dress scraps so I could decorate the sneakers I used for my reception. Thank you to the entire L&L team - I would highly recommend this place!Lace & Liberty made all my wedding attire dreams come true. Ali was such an amazing and collaborative designer, working with me to finalize sketches, mix the right materials for my dress, and even offered to give me the dress scraps so I could decorate the sneakers I used for my reception. Thank you to the entire L&L team - I would highly recommend this place! -
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Pim K. Sent on 08/21/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding dress of my dream
The team at Lace & Liberty made my dream dress into reality. I never would have thought that I would actually get to wear this dress that I always have in my mind but they made it happen. My designer, Rozie, helped me realize this dream with multiple drafts and lace sourcing. After we decided on the final design (our 3rd design!), they updated me closer to the finish of the dress from their workshop in China, which is when I decide the final details like lace placement, the height of the waistband, and final detail on the neckline. These updates are so helpful because I couldn't decide on these little details without really seeing it. Their team are very responsive and supportive. They will answer any questions you might have really quickly.The team at Lace & Liberty made my dream dress into reality. I never would have thought that I would actually get to wear this dress that I always have in my mind but they made it happen. My designer, Rozie, helped me realize this dream with multiple drafts and lace sourcing. After we decided on the final design (our 3rd design!), they updated me closer to the finish of the dress from their workshop in China, which is when I decide the final details like lace placement, the height of the waistband, and final detail on the neckline. These updates are so helpful because I couldn't decide on these little details without really seeing it. Their team are very responsive and supportive. They will answer any questions you might have really quickly.-
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+4 photos
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Quality of service
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Sofía Sent on 08/18/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Customized Wedding Dress Experience
Lace & Liberty is the best option out there. I just had two consultations, the first one I came in looking for a custom piece I actually wanted to do it myself, but don't have the sewing skills needed to do that. Rozita took special care of me and together we designed the boho top piece of my dreams. I didn't had to think twice to buy it in the spot.
The second consultation I decided on a dress to match the boho top, Danielle helped me get that modern/simple look I was looking but could fit perfectly my boho top.
I cannot talk more wonders about Lacer & Liberty, they have truly provided me with a unique experience and my dress is really a reflection of me.Lace & Liberty is the best option out there. I just had two consultations, the first one I came in looking for a custom piece I actually wanted to do it myself, but don't have the sewing skills needed to do that. Rozita took special care of me and together we designed the boho top piece of my dreams. I didn't had to think twice to buy it in the spot.
The second consultation I decided on a dress to match the boho top, Danielle helped me get that modern/simple look I was looking but could fit perfectly my boho top.
I cannot talk more wonders about Lacer & Liberty, they have truly provided me with a unique experience and my dress is really a reflection of me. -
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Chanel Sent on 08/17/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Dream wedding look
To be honest, I had 0 idea of what I wanted when I first started wedding dress shopping. After trying on at least 15 different dresses, I found that there wasn’t any dress that I could say I loved everything about.
When I found Lace & Liberty, I knew it was perfect because they don’t just cookie cut custom dresses, they actually take the time to listen to your wants. I was so blessed to able to work with Rozie and she was the most patient and amazing designer! She listened to every little thing I needed and was easily able to tell when something was feeling off. We sourced fabrics together and was able to make the most beautiful custom look including the dress and the cape! I was overwhelming pleased with the final look. What I also loved about Lace & Liberty is that they took the time to call me to give me honest updates about delays and timing due to closures overseas. Luckily, it all worked out and I was still able to get my dress around 2 months before the wedding and I didn’t even need alterations! Thank you so much Rozie and the wonderful ladies at Lace & Liberty!To be honest, I had 0 idea of what I wanted when I first started wedding dress shopping. After trying on at least 15 different dresses, I found that there wasn’t any dress that I could say I loved everything about.
When I found Lace & Liberty, I knew it was perfect because they don’t just cookie cut custom dresses, they actually take the time to listen to your wants. I was so blessed to able to work with Rozie and she was the most patient and amazing designer! She listened to every little thing I needed and was easily able to tell when something was feeling off. We sourced fabrics together and was able to make the most beautiful custom look including the dress and the cape! I was overwhelming pleased with the final look. What I also loved about Lace & Liberty is that they took the time to call me to give me honest updates about delays and timing due to closures overseas. Luckily, it all worked out and I was still able to get my dress around 2 months before the wedding and I didn’t even need alterations! Thank you so much Rozie and the wonderful ladies at Lace & Liberty!-
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+7 photos
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Quality of service
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Heather Sent on 08/13/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderfully helpful and talented
Overall my experience with Ali and Danielle was fantastic. My husband and I had decided to get married on very short notice because we wanted to start a family and were told that we didn't have much time. I reached out to Lace and Liberty basically asking for the impossible, a custom gown in less than six months. Boy did they deliver. The dress was ready on time and fit like a glove, no alterations needed. I decided later that I wanted a veil and Ali was amazing in making it happen. When the first two showed up slightly off color (different dye lots) she worked hard to make it right. The end result was a dress and a day I will cherish forever. Thank you ladies for making my dreams come true.Overall my experience with Ali and Danielle was fantastic. My husband and I had decided to get married on very short notice because we wanted to start a family and were told that we didn't have much time. I reached out to Lace and Liberty basically asking for the impossible, a custom gown in less than six months. Boy did they deliver. The dress was ready on time and fit like a glove, no alterations needed. I decided later that I wanted a veil and Ali was amazing in making it happen. When the first two showed up slightly off color (different dye lots) she worked hard to make it right. The end result was a dress and a day I will cherish forever. Thank you ladies for making my dreams come true. -
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Michelle Sent on 08/02/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful experience and dream dress!
I loved my experience with Rozie and Lace & Liberty, and enthusiastically recommend them for any bride-to-be! Rozie was wonderful to work with—listening intently to my ideas for what I wanted at the beginning, working through custom design options, and even quickly responding when I changed my mind about some parts of it. Working with Rozie felt like a true collaboration rather than someone just trying to sell me a dress!
All the dresses in the store are beautiful, unique, and high quality. I ended up with one of the dresses from their collection, but with some customizations like an altered neckline, sleeves, and cape! I loved the flexibility to change little things to make the dress feel truly like mine—something lacking in all the other bridal boutiques I went to. And even with those changes, the dress fell well within my budget! Thank you, Lace & Liberty, for a beautiful dress and wonderful experience from beginning to end!I loved my experience with Rozie and Lace & Liberty, and enthusiastically recommend them for any bride-to-be! Rozie was wonderful to work with—listening intently to my ideas for what I wanted at the beginning, working through custom design options, and even quickly responding when I changed my mind about some parts of it. Working with Rozie felt like a true collaboration rather than someone just trying to sell me a dress!
All the dresses in the store are beautiful, unique, and high quality. I ended up with one of the dresses from their collection, but with some customizations like an altered neckline, sleeves, and cape! I loved the flexibility to change little things to make the dress feel truly like mine—something lacking in all the other bridal boutiques I went to. And even with those changes, the dress fell well within my budget! Thank you, Lace & Liberty, for a beautiful dress and wonderful experience from beginning to end! -
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Janice Sent on 07/13/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Just What You've Been Looking For!
Lace & Liberty was just the boutique I needed to find early on. After a handful of shops, about to give up. I stuck it out for my last appointment with Lace & Liberty. Ali was amazing from the moment my sister and I walked in. Even though I didn't have a certain dress in mind even after trying on a dozen or more dresses. All of us finally landed on the perfect dress. There were 2 dresses I loved, the design on one top half and the other bottom half. Amazing part about Lace & Liberty, you're able to customize the perfect dress. Whether it's combining 2 dress in one, tweaking another to just starting from scratch. The team only want the best for you and with the most warm, friendly, fun attitude. 10/10 would highly encourage every bride to go check out Lacy & Liberty. Trust me, I was very close to giving up on my dress hunt & having to settle with a dress option I wasn't 100% set on.Lace & Liberty was just the boutique I needed to find early on. After a handful of shops, about to give up. I stuck it out for my last appointment with Lace & Liberty. Ali was amazing from the moment my sister and I walked in. Even though I didn't have a certain dress in mind even after trying on a dozen or more dresses. All of us finally landed on the perfect dress. There were 2 dresses I loved, the design on one top half and the other bottom half. Amazing part about Lace & Liberty, you're able to customize the perfect dress. Whether it's combining 2 dress in one, tweaking another to just starting from scratch. The team only want the best for you and with the most warm, friendly, fun attitude. 10/10 would highly encourage every bride to go check out Lacy & Liberty. Trust me, I was very close to giving up on my dress hunt & having to settle with a dress option I wasn't 100% set on. -
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Kelly Sent on 06/20/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Lace and Liberty is a wedding MUST
Lace and Liberty is THE place to get your wedding dress! My shopping experience was magnificent. Not only was I able to create a custom dress, but I also came in under my budget! Ali expertly guided me through all their tops and skirts, as well as their different additions you can include such as capes, colored fabrics, and veils. I ended up with a truly custom dress that was so beautiful and memorable. The dress was also so well crafted for me specifically that the only alterations I needed was a quick hem on the skirt. I HIGHLY recommend coming here for your wedding dress. Lace and Liberty can literally make your vision come to life.Lace and Liberty is THE place to get your wedding dress! My shopping experience was magnificent. Not only was I able to create a custom dress, but I also came in under my budget! Ali expertly guided me through all their tops and skirts, as well as their different additions you can include such as capes, colored fabrics, and veils. I ended up with a truly custom dress that was so beautiful and memorable. The dress was also so well crafted for me specifically that the only alterations I needed was a quick hem on the skirt. I HIGHLY recommend coming here for your wedding dress. Lace and Liberty can literally make your vision come to life. -
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Adrienne Sent on 05/14/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
So Easy to Work with
Before finding Lace and Liberty I looked for a dress for months and didn't find anything that seemed just right. Working with Lace and Liberty was such a joy! Annie was my stylist. She listened intently to the details of my vision for my wedding and helped me choose between design options. I loved getting to try on different pieces at home with the box they mailed to me. Getting to feel the fabrics and see how various necklines or silhouettes would look was so helpful.
Initially I thought I wanted ready-made separates because I was just 2 months out from my wedding date and thought it would not be enough time for them to design, sew, and ship my dress. But Annie my stylist, Ali the designer, and their sewing team made my dream dress come true through a rush order. They sent design drawings to make sure we both were envisioning the same thing. They sent frequent updates on the progress of my dress, including photos of my dress in the sewing process. My dress arrived on time and fit like a glove.
I felt radiant in my dress and received so many compliments. The fabric felt luxuriously soft and the lace appliqués were perfectly placed. Every detail was meticulously attended to. I enjoyed wearing my dress all night and I am so thankful to Lace and Liberty for making it happen!Before finding Lace and Liberty I looked for a dress for months and didn't find anything that seemed just right. Working with Lace and Liberty was such a joy! Annie was my stylist. She listened intently to the details of my vision for my wedding and helped me choose between design options. I loved getting to try on different pieces at home with the box they mailed to me. Getting to feel the fabrics and see how various necklines or silhouettes would look was so helpful.
Initially I thought I wanted ready-made separates because I was just 2 months out from my wedding date and thought it would not be enough time for them to design, sew, and ship my dress. But Annie my stylist, Ali the designer, and their sewing team made my dream dress come true through a rush order. They sent design drawings to make sure we both were envisioning the same thing. They sent frequent updates on the progress of my dress, including photos of my dress in the sewing process. My dress arrived on time and fit like a glove.
I felt radiant in my dress and received so many compliments. The fabric felt luxuriously soft and the lace appliqués were perfectly placed. Every detail was meticulously attended to. I enjoyed wearing my dress all night and I am so thankful to Lace and Liberty for making it happen! -
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Grace Sent on 05/06/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Flawless Experience Despite COVID
I can't believe everything arrived on time and made exactly as we discussed, despite how the pandemic has affected the wedding industry. They went above and beyond to ensure this was the case. I had a wonderful experience with Rozita and recommend paying them a visit for a reasonably priced gown. I bought my reception look from here, and might come back for other formal events too!I can't believe everything arrived on time and made exactly as we discussed, despite how the pandemic has affected the wedding industry. They went above and beyond to ensure this was the case. I had a wonderful experience with Rozita and recommend paying them a visit for a reasonably priced gown. I bought my reception look from here, and might come back for other formal events too! -
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Samantha Sent on 02/21/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Experience with Lace & Liberty
I absolutely loved my experience with Lace & Liberty! I felt totally comfortable from the moment I walked into the store. The dresses are extremely high quality, and reasonably priced. I worked primarily with Rozie, who was extremely helpful, and honest. She made me feel gorgeous in the dresses I tried on. I LOVE my wedding dress, and so grateful for randomly booking an appointment at this shop.I absolutely loved my experience with Lace & Liberty! I felt totally comfortable from the moment I walked into the store. The dresses are extremely high quality, and reasonably priced. I worked primarily with Rozie, who was extremely helpful, and honest. She made me feel gorgeous in the dresses I tried on. I LOVE my wedding dress, and so grateful for randomly booking an appointment at this shop. -
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Karen Sent on 01/07/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Loved my dress from Lace & Liberty!
I visited 4-5 different bridal shops and boutiques in the process of looking for my wedding dress, but the Sonoma dress at Lace & Liberty was by far my favorite! I want to give a huge thanks to Rozie and Danielle for allowing me to buy the sample of this dress, which fit me almost perfectly and enabling me to stay in budget for my wedding. I loved wearing the dress and it was perfect for everything from photos to our first waltz to the dance floor.
Photos by Vivian Killin PhotographyI visited 4-5 different bridal shops and boutiques in the process of looking for my wedding dress, but the Sonoma dress at Lace & Liberty was by far my favorite! I want to give a huge thanks to Rozie and Danielle for allowing me to buy the sample of this dress, which fit me almost perfectly and enabling me to stay in budget for my wedding. I loved wearing the dress and it was perfect for everything from photos to our first waltz to the dance floor.
Photos by Vivian Killin Photography -
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Tiffany Sent on 12/28/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Experience w/ Ali
Ali was great! I had already visited multiple wedding shops, but couldn't put my finger on exactly what was missing in all the dresses UNTIL I visited L&L. Ali was professional. She listened. She pulled out different dresses based on my preferences. She would show me pictures of different ways to customize the dresses. She would pull out lace, tulle, and different materials to help me visualize the perfect dress. Ali really pulled all the stops to help me realize my perfect dress. Unfortunately, I went with another dress due to time constraints. If I could go back in time, I would have booked an appt with L&L 12 months in advance and customized the perfect dress. I definitely would recommend L&L to all brides who want the create their perfect wedding dress!Ali was great! I had already visited multiple wedding shops, but couldn't put my finger on exactly what was missing in all the dresses UNTIL I visited L&L. Ali was professional. She listened. She pulled out different dresses based on my preferences. She would show me pictures of different ways to customize the dresses. She would pull out lace, tulle, and different materials to help me visualize the perfect dress. Ali really pulled all the stops to help me realize my perfect dress. Unfortunately, I went with another dress due to time constraints. If I could go back in time, I would have booked an appt with L&L 12 months in advance and customized the perfect dress. I definitely would recommend L&L to all brides who want the create their perfect wedding dress! -
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Leilani Sent on 11/24/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Designed My Perfect Wedding Dress
Like many other brides getting ready for their big day, I wanted to find the perfect dress for me. Before visiting Lace & Liberty, I went to other stores to find something that would fit me (I'm VERY PETITE, 5 ft tall) and my style (I'm extremely picky when it comes to clothes), and felt that I had to compromise something that I was looking for in my dress or that I would need to make a ton of expensive alterations afterwards. Lace & Liberty was recommended by a friend, who also got their dress there, and I was later helped by the same AMAZING rep, Ali! The experience may at first be a little intimidating with choosing the different pieces, but I absolutely LOVED IT and felt so empowered to help design my dress. Ali helped me mix and match, stay within my budget, choose certain pieces and laces of different sets and material, and most importantly - added pockets! Since the dresses are made to size, the only alteration I had to make after my fitting was a small hem change and adding the bustle. This was my perfect dress, no compromises, and I received so many compliments on my wedding day. Thank you Ali and Lace & Liberty!Like many other brides getting ready for their big day, I wanted to find the perfect dress for me. Before visiting Lace & Liberty, I went to other stores to find something that would fit me (I'm VERY PETITE, 5 ft tall) and my style (I'm extremely picky when it comes to clothes), and felt that I had to compromise something that I was looking for in my dress or that I would need to make a ton of expensive alterations afterwards. Lace & Liberty was recommended by a friend, who also got their dress there, and I was later helped by the same AMAZING rep, Ali! The experience may at first be a little intimidating with choosing the different pieces, but I absolutely LOVED IT and felt so empowered to help design my dress. Ali helped me mix and match, stay within my budget, choose certain pieces and laces of different sets and material, and most importantly - added pockets! Since the dresses are made to size, the only alteration I had to make after my fitting was a small hem change and adding the bustle. This was my perfect dress, no compromises, and I received so many compliments on my wedding day. Thank you Ali and Lace & Liberty! -
Quality of service
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Melissa Sent on 08/24/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Above and Beyond!
Lace and Liberty were wonderful to work with. I spoke with Danielle first and she explained how the entire process worked clearly and kindly. Ali was my designer, and she was so much fun to talk to and plan out the dress! They captured my vision perfectly in their sketch, and through the whole process I never needed to change anything.
A couple reasons why I think L&L is so special, and how they go above and beyond for their brides:
1. I needed my dress super rushed (as in I needed it in 4 months) and I'm so happy I went with L&L to get a dress I actually loved, instead of having to settle for the few dresses that could get to me on time at a regular bridal shop. Even with the rush fee, and wanting a completely custom top, L&L still stayed within my budget and got me my dress in the promised 2 months before my wedding date.
2. I would recommend Zooming with them to do your measurements, or going to a professional seamstress, (neither of which I did). Turns out I majorly messed up my arm measurements, and the top didn't fit when it arrived (though the skirt was perfect, no alterations need). But, even though this was completely on me, they were SO AMAZING in helping me fix it. They sent me more material and lace, free of charge, so that I could take the top to a seamstress to make it fit. They even offered to completely redo the top, but as I have a tailor I trust, I went this route instead.
You will not be disappointed with L&L. Their work is amazing, unique, and one of a kind, but they are also a small business made up of the kindest and most lovely women. My sister is now getting her dress made by them too, and she is having a similar, wonderful experience!Lace and Liberty were wonderful to work with. I spoke with Danielle first and she explained how the entire process worked clearly and kindly. Ali was my designer, and she was so much fun to talk to and plan out the dress! They captured my vision perfectly in their sketch, and through the whole process I never needed to change anything.
A couple reasons why I think L&L is so special, and how they go above and beyond for their brides:
1. I needed my dress super rushed (as in I needed it in 4 months) and I'm so happy I went with L&L to get a dress I actually loved, instead of having to settle for the few dresses that could get to me on time at a regular bridal shop. Even with the rush fee, and wanting a completely custom top, L&L still stayed within my budget and got me my dress in the promised 2 months before my wedding date.
2. I would recommend Zooming with them to do your measurements, or going to a professional seamstress, (neither of which I did). Turns out I majorly messed up my arm measurements, and the top didn't fit when it arrived (though the skirt was perfect, no alterations need). But, even though this was completely on me, they were SO AMAZING in helping me fix it. They sent me more material and lace, free of charge, so that I could take the top to a seamstress to make it fit. They even offered to completely redo the top, but as I have a tailor I trust, I went this route instead.
You will not be disappointed with L&L. Their work is amazing, unique, and one of a kind, but they are also a small business made up of the kindest and most lovely women. My sister is now getting her dress made by them too, and she is having a similar, wonderful experience! -
Quality of service
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Ali Sent on 12/18/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Customer Service & Design
Lace & Liberty is a small, women-owned brand with amazing customer service and design sense! Alison, one of the designers there was amazingly helpful. Would 100% recommend to anyone exploring a wedding dress or a custom dress for any other occasion besides a wedding too!Lace & Liberty is a small, women-owned brand with amazing customer service and design sense! Alison, one of the designers there was amazingly helpful. Would 100% recommend to anyone exploring a wedding dress or a custom dress for any other occasion besides a wedding too! -
Quality of service
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Lisa Sent on 08/19/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Lace & Liberty is AMAZING!!!! 100% recommend!
I seriously cannot say enough great things about Lace & Liberty!! My dress was unique, well made, affordable, perfectly fitted to me when it arrived (a HUGE plus in the middle of a pandemic), and my entire experience working with the L&L team was a dream.
L&L was referred to me by a friend who had gotten a custom wedding romper made there. It was the last shop I went to after many larger stores and, from the second I walked in the door, it felt SO different. Other shops had felt stuffy and time crunched; Annie from Lace & Liberty welcomed me with open arms and the biggest grin, immediately making me feel excited and comfortable. As I tried on dresses, Annie told me all about the designs and the fabrics—which she knew she had helped to design them! Supporting a small, women-owned, local business felt much more exciting to me than getting a big designer name.
I ended up finding a dress that was close to perfect but not *exactly* what I wanted, so I worked with the team to make a few small changes. The custom design process was simple and well-organized, and the team was extremely responsive to questions throughout. I ended up with a dress that was extremely unique, well-made, and all at a lower price than the gowns in the stuffy showrooms I went to!
My experience with L&L was amazing from day one through my wedding day. Would highly recommend any bride go there!!I seriously cannot say enough great things about Lace & Liberty!! My dress was unique, well made, affordable, perfectly fitted to me when it arrived (a HUGE plus in the middle of a pandemic), and my entire experience working with the L&L team was a dream.
L&L was referred to me by a friend who had gotten a custom wedding romper made there. It was the last shop I went to after many larger stores and, from the second I walked in the door, it felt SO different. Other shops had felt stuffy and time crunched; Annie from Lace & Liberty welcomed me with open arms and the biggest grin, immediately making me feel excited and comfortable. As I tried on dresses, Annie told me all about the designs and the fabrics—which she knew she had helped to design them! Supporting a small, women-owned, local business felt much more exciting to me than getting a big designer name.
I ended up finding a dress that was close to perfect but not *exactly* what I wanted, so I worked with the team to make a few small changes. The custom design process was simple and well-organized, and the team was extremely responsive to questions throughout. I ended up with a dress that was extremely unique, well-made, and all at a lower price than the gowns in the stuffy showrooms I went to!
My experience with L&L was amazing from day one through my wedding day. Would highly recommend any bride go there!!-
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Quality of service
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