Lace Bridal Couture Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
63 reviews
Recommended by 98% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
+13
User photos
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Featured
Alyssa Sent on 01/24/20204.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Beautiful Gowns and Personal Private Experience
I totally recommend Lace Bridal Couture to all brides in the Cincinnati area! Had an amazing time with Blake! She was super sweet and listened to what I liked and disliked. She really grew to understand my style and put me in dresses that surprised me in a good way! I came in with so many images and wasn't sure of my style and she helped me to figure it out so fast! I also loved the personalized and private experience at this shop. For the same prices you see in larger stores with no private spaces, you were able to come out for your family/friends who came with you into a private room in front of a huge mirror to try things on. This was such a sweet experience and Blake is amazing! -
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Hailey Sent on 06/09/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing atmosphere and stunning dresses
I was set on a dress from my very first appointment and I walked in thinking there’s no way anyone could top my favorite , well Jess went above and beyond my expectations she found my EXACT dream dress the most stunning I have seen I’ll post a picture after the wedding of the dress but I would recommend lace to anyone searching ! Amazing experience -
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Dan H. Sent on 10/17/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely the best
I'm just going to post photos and let you judge! My wife has very specific taste and Kelly and the staff took the time to learn it and find the perfect dress for her. -
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Brittney Sent on 11/15/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing selection and helpful staff
I came dress shopping prepared with pictures of particular styles that I had envisioned for my wedding and the staff helped me find exactly that in a reasonable price range. They also quickly noticed that I wasn’t reacting well to the styles that I had requested, and they took initiative to select some different styles that they thought suited me. I tried on my wedding dress that was nothing like I had imagined ever wanting and I was instantly in love with it! I am so happy that the staff there was able to pick something for me that I would have never picked for myself, because it was absolutely perfect for me. After shopping at Lace, I tried to shop at some other bridal stores but couldn’t even finish my appointments there because I knew I had to go back to Lace and say “yes” to the dress they picked for me. I could not be happier! -
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Emma Sent on 03/24/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best selection of gowns
From the moment we walked into the studio, we knew we would find my dream dress at Lace. The quality of gowns was unmatched versus the first vendor we visited. I had no vision going in, but Kelly came to my rescue and guided me through these special moments, and never showed me a dress that was over my budget. The care we got from the staff and the excitement they felt when I said yes to the dress was something I will never forget. Lace was very helpful when it came time to picking up the dress, both calling and emailing me to let me know when it was in, and helped me find the best seamstress to do alterations. The dress I found at Lace completely shaped our wedding vision and we couldn't be happier how it turned out. Thank you, Lace! -
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Autumn Sent on 10/24/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best dress ever
I went to pick out my dress bacK in August of last year and just got to wear it yesterday and it was the most gorgeous dress! The selection is amazing and so are the workers! Everyone wants you to find your dream dress and they will make it happen -
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Amna Sent on 05/28/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Life Saving
Caitlin at Lace was extremely helpful, kind, and dedicated to finding me the right dress! I can not stress how much magic she worked to lift our spirits up and find me the dress of my dreams. -
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Sarah Sent on 12/23/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I said YES to the dress!!!
I loved my experience at Lace! Amanda was very helpful and made this experience perfect. Making an appointment was easy. The location was easy to find and has its own parking spots. I wasn’t exactly sure what I was looking for and Amanda was able to help narrow it down. They have a very nice selection of dresses! We found the perfect dress and I can’t wait to wear it on our wedding day! -
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Annie Sent on 11/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Could not have asked for a better experience
I recently visited Lace Bridal and was thoroughly impressed by the customer service, quality of dresses, and overall atmosphere of the shop. After visiting several other boutiques, I can say that my decision to purchase my dress from here was a no-brainer!! The girls made everyone in my group feel important, and were exceptionally professional and helpful. I will be recommending this location to anyone shopping for their big day! -
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Kaity Sent on 09/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lace Bridal was an amazing experience for me
Lace was recommended to me by someone who worked in the bridal district. I was nothing short of amazed! The personalized experience they gave me was amazing. They wouldn’t stop until I found my perfect dress and I never felt rushed or pushed into anything. I would highly recommend them! -
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Jessica Sent on 08/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Said Yes to Lace Bridal Couture
It was a pleasure working with Lace Bridal to select my dress. They were helpful and informative. The stock is plentiful and in good condition. The entire process was easy and painless :) -
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Tanner Sent on 07/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Experience
We had the absolute best experience imaginable at Lace. I am a pretty indecisive person and the staff knew exactly what would look great on me and helped me every step of the way. -
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Lindsay Sent on 01/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience!
Amanda was amazing!! I was nervous about finding the dress right for me and she made me feel so at ease. Their customer service goes above and beyond. Amanda even went to their sister store Love with me, where we ended up finding my dress. I will recommend this boutique to all my friends getting married. I went to several other stores and the Lace experience is truly the best. Thanks again! -
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Paige Sent on 12/14/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I felt like a Princess for a day...
Our second and last appointment of the day, this was a truly amazing experience! From the way we were greeted upon entering, to the serving of drinks the way the consultant (Emaleigh was great!) personally made a connection with you, and the dress shopping itself. They had a amazing selection of dresses and accessories at a great price range as well. My consultant was very good at reading me and helping me select a dress that I loved. She also gave great advice and was very understanding when I was going back and forth trying on two dresses multiple times. All of the staff was very welcoming to my party and I, and not only did I say yes to the dress, but we had an amazing time doing it! I love Lace Bridal! -
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Rebecca Sent on 10/21/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Experience
I believe my consultants name was Ann (sorry I found my dress over a year before my wedding so memory a little fuzzy) but she did an exceptional job! I hadn't been anywhere yet to look at dresses but she helped me find the one! The fit was perfect and the dress was just perfectly simple but elegant. Exactly what I was going for! I had so many compliments on how the dress was absolutely perfect and made for me! And I felt absolutely beautiful the whole day! -
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Lindy Sent on 10/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lace was the 4th and final bridal boutique I went to. I am from Columbus, and not knowing Reading Bridal District, there were many boutiques to chose from- I am SO glad I chose Lace. They had a wide selection of gowns to choose from and I felt very comfortable with my consultant. I picked out some dresses and she did as well (she nailed my style). In the end, I ended up purchasing my dress from Lace and could not be happier. We had a mishap (on my end), after the dress was ordered and Kelly, the owner was quick to help me fix it. Don't think twice about visiting here for your dress! -
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Katelyn Sent on 06/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After being a little overwhelmed with my prior wedding dress shopping, I immediately felt a sense of calm as I entered into lace bridal. They roll out the red carpet, providing a private dressing area for you and your family and one on one attention by fantastic consultants. I described what I was looking to Annie and the first dress she pulled turned out to be my dream dress! Annie not only helped me find my dress, but gave great insight and suggestions for my bridesmaid dresses as well. Lace bridal was reasonably priced and helped me to stay within my budget. Overall I truly recommend lace bridal for the experience, quality of the dresses available, price friendly options, and top notch service! Thanks Annie! -
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Sandy Sent on 05/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my dress at their sister store Love. The service at Lace was amazing. They walked me over to find the gown of my dreams! -
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Sharon Sent on 05/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We weren't expecting to find "the dress".
We decided to just look around after talking with them at the Bridal Affair. But there it Was! Lace Bridal Couture had a large selection you browse through. The attendants were so friendly and accommodating even with our spontaneous visit. Dress arrived on time and exactly the right dress.! -
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Erin Sent on 01/08/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have to say that I had the most amazing experience at Lace yesterday. It was my third appointment in two days, and to say I was exhausted and overwhelmed would have been an understatement. When I made my appointments, we were shooting for an October wedding, and I thought I was getting ahead of the game with my shopping. However, our plans quickly changed, and we decided to elope to Scotland in May! I walked into Lace, and we very nicely greeted by Kelly, the owner. I arrived a little early, but she was happy to help. I told her my time restrictions, as well as needing the dress to be functional for some outdoor trekking as we will be getting married in a secluded scenic spot. Showed her a couple examples, and she immediately went to the wall and showed me three dress that she knew I could get in the time frame, that were in my price-range, and fit my "theme" perfectly. After the first two appointments - feeling rushed, not listened to, hustled, I was really feeling like the whole wedding dress shopping experience was a really NOT fun thing. But Kelly really turned that around, and not only did I pick the perfect dress, but I left thinking "that is exactly how this experience should be". So, thank you Kelly, and the team at Lace. You all left me with a wonderful experience, and I will be highly recommending your boutique. -
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Melissa Sent on 12/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Staff was friendly and helpful while picking out my wedding dress. The seamstress they have an affiliation with is AMAZING!!! Highly recommend getting your alterations at Lace if you get your dress there! -
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Devon Sent on 10/28/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Annie was my dream Stylist come true! From the moment I walked into my appointment I felt like I had known her for years and we were already best friends. She was truly amazing throughout the whole process and even went as far as to have the dress I was eye balling flown in from Chicago just so I could try it on! Of course, it was perfect! I highly recommend Lace to any bride in search of her wedding gown. -
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Sydney Sent on 10/22/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot recommend Lace enough! The selection is not overwhelming, because Lace is a curated boutique, not a bridal megastore with every dress ever made. As a result, every dress in there is stunning. Moreover, all the staff there truly love what they do and know how to uncover and cater to the taste of the bride. I had never tried a dress on before, tried on 4, Ann suggested something different... and that fifth dress was the one i got. It was a special, not stressful, experience for my mom and I (they even brought us a glass of wine:).
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Jessica Sent on 09/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the best experience at Lace! After having a terrible experience at another shop we began calling around to every shop to see if they could take a walk in. Lace invited us to come, took great care of us immediately and Annie helped me to find the perfect gown. She went above and beyond to help me visualize what my gown would look like and to order all I needed for alterations! I have a great experience every time I go back for my alterations as well. They have a beautiful selection of gowns and great staff. -
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Emily Sent on 07/22/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Make Lace Bridal Couture your first stop, make it your last stop, make it BOTH (I did!) For the population at large, buying a bridal gown is an investment. For me, this meant a sanity check at two other salons before I pulled the trigger. I never felt pressured into making a decision at Lace, their dress selection and variety of price points stand by themselves - and that is reflected in the the lack of sales gimmicks or purchase pressures. During my visits to Lace, I had help from not 1, not 2 - but 3 AMAZING gals, each of them were superstars - and made me feel comfortable, confident, and upbeat from start to finish! They respected my budget and the total experience was modern, fresh and fun - the total opposite of the stuffy and traditional salon vibe that I encountered elsewhere. Thank you Ashley, Tina, and Amanda for helping me find THE DRESS. I am so over the moon with a dress that exceeded my dreams! -
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Elyse Sent on 05/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The girls at Lace are awesome! I recently moved from Michigan so I had no family to bring with me to pick my dress. Everyone at Lace was so friendly and made me feel like to most beautiful bride! They have a great selection. -
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Kelsey Sent on 12/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were wonderful! Listed to what I wanted to see but also made helpful suggestions. They put me in a strapless gown, which I did not want, but then added beautiful sleeves. It was perfect! They have wonderful accessories there as well. I got my dress (with the added sleeves), vail, belt, and hair piece there. They have the whole package! -
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Jessica Sent on 11/29/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found not only one dress, but two dresses that I LOVED here! Annie was amazing and helped me find the perfect wedding dress. I thought I went in knowing exactly what I wanted but after 3 dresses that were just okay, she asked if I would trust her to pick one out that was completely opposite of what I had been looking at. I'm so happy I did! I feel completely in love with my wedding dress! The only down side was with the actual dress: it's absolutely gorgeous but it's a mermaid fit so going to the bathroom in it is nearly impossible unless you want to take the whole thing off. Sooo....Annie found me a short dress, same lace, same scalloped edging, same designer, same everything just short! So I can dance the night away, fully enjoy our wedding and have no dress issues whatsoever! Love love love this store and I've been recommending it to every single newly engaged friend! -
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Katie Sent on 08/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found the most amazing and perfect gown at Lace! I had already had a semi-unpleasant experience at another shop in the Reading Bridal District and even though I thought I had found my dress there, I went to my appointment at Lace. The experiences were like night and day. My appointment at Lace was everything I was expecting my wedding gown shopping experience to be! I had the pleasure of having Kelly, the shop owner, assist me in my appointment and she made the experience absolutely perfect and memorable! If I had to do it all again, I would definitely go back to Lace! Perfect dress, perfect experience! Could not have been happier! -
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Rebekah Sent on 07/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely loved my experience at Lace Bridal Couture today! Sandra was assigned to me and I couldn't be happier! It was my first time trying wedding gowns on, she made me feel comfortable. Sandra was very respectful of my budget and picked an amazing dress out. So glad I said yes to the dress at Lace Bridal Couture! -
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Jay Sent on 07/07/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LOVE THIS PLACE!!! I can't say enough to good things about Lace, it was the second store I went to in search of my dream dress and I ended up buying the first one I tried on! The ladies at Lace make you feel like a princess. It is a family run business and they make you feel like apart of that family! My consultant was Ashley and I am so thankful for all her help and keeping in touch with ne long after I bought my dress! I have referred 3 other girls to Lace since I got my dress, and what do you know...they found their dream dress there as well!! Lace offers alterations through an outside party, which I chose to do and I am so glad I did! My dress literally fit so perfectly on my big day!! I wish I could have another wedding just for an excuse to go through this whole process again with this awesome group of people and company! What are you waiting for, go to Lace and find your dream dress!! -
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Amanda Sent on 06/01/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved my experience at Lace Bridal! Everyone there was so helpful and made our appointment so special. I would suggest making an appointment during the week in the morning. We had an appointment on a Friday morning and it was perfect. While I had an idea of what kind of dress I wanted (and ended up going with that style), they still had me try on a variety of styles to confirm my decision, which I really appreciated. They weren't pushy or demanding, but understand the importance of their jobs and handle each bride with care. -
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Beth Sent on 05/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I fell in love with the first dress I tried on at Lace! Sandra was extremely helpful in listening to what I wanted and picking out something in the right price range. She also helped pick the perfect accessories! The dress took about 6 months to come in, and the additional sash I bought took about 9 months to come in after ordering. I'd suggest making alterations appointments early, as she's only available on Mondays and Thursdays. I did have to end up making an additional alteration appointment on the Monday before my wedding because I had lost weight and needed more taken in. Allen was extremely helpful in making that last minute appointment! Overall I'd definitely recommend shopping at Lace! -
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User2519566 Sent on 01/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a great experience at Lace. We traveled down from Indianapolis because I couldn't find exactly what I wanted at any of the salons near home. Everyone was wonderful, they understood (and had - which is key) just what I was looking for. Another huge plus - they weren't pushy about me making a purchase. There was nothing worse than a pushy sales person when the process of shopping for a wedding dress was already stressful enough.
Thanks so much!! -
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User2519229 Sent on 01/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I knew going in that buying a wedding dress was NOT going to be my favorite part of wedding planning. I love looking at beautiful dresses as much as the next person, but some extra weight I've put on had me feeling less than confident. I had set a strict budget for my wedding, so my first goal was price, closely followed by looking for a place where the staff could help me make the most of dress shopping. Yours Truly, Kelly had fantastic reviews online, and a slightly lower price point (which I was excited about). I wear a 10-12 in most clothes, so I was a little concerned about fitting in the dresses but I made an appointment anyway. I set an appointment with Kelly (the owner), and could not have had a better experience. The dresses were beautiful, and for the most part fit just fine. For a sample shop, they had great variety in both style and price. After trying on a few dresses I showed Kelly one I'd seen online, on the off chance they'd have something similar. Even better, she had that dress in her other shop (Lace Bridal Couture)! She sent her husband down the street to pick it up, and brought it back to YTK for me. I knew immediately it was the one, it fixed all of the concerns I had about the other dresses I'd tried on. Even being from her other (non sample) shop, the price was still well under my max dress budget. Going back in to Lace to pick up my dress was a breeze. They were friendly and accommodating given my limited schedule. Kelly is the best, and I would highly recommend Lace/YTK. Even if you're not excited about dress shopping!! -
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Jamie Sent on 01/21/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Customer Service, Unique Dress, Very Well Priced. I found the wedding dress of my dreams at Lace in the Reading Bridal District, thanks to help of Korie, the owner Kelly and the other assistant. They were GREAT! They had the best and most unique selection of dresses. I walked in and spotted a blush dress on the mannequin, tried it on and knew it was the one instantly. They even had earrings to match, the perfect veil, a jacket to match, and in house alteration lady. Since the dress was so affordable and only half of my budget, I was able to buy all the accessories and even another gown for the rehearsal dinner with a belt as well. What a dream come true! The customer service was above and beyond. I had their FULL attention every minute. Their knowledge on the dresses and designers was impressive. We all got a picture outside of the store afterwards. I highly recommend this store to any bride looking for a special, one of a kind bridal dress! -
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User2473888 Sent on 12/18/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lace Bridal was the first and only place we looked for my daughters wedding gown! That's because when we walked in and showed them a photo of the type of gown she was looking for, they immediately went back and pulled several . . . and the 3rd dress was THE ONE!!!!! The staff is beyond friendly, which was so important to us as we began our search. We didn't want a stuffy sales person . . . we wanted a fun and happy and knowledgeable staff to be a part of our special day, and that's exactly what we got! The dress, veil and head piece were stunning and everything arrived as expected. We did have the gown alterations done at a different vendor because the one person Lace Bridal uses for alterations was very booked. They toasted with some wine and it was a day my daughter and I will never forget!
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User2553383 Sent on 11/28/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sandra has been incredible to work with. Prior to Lace, I had gone to a store that put me in a room of plastic bags and told me to find dresses... I was so overwhelmed and confused. Upon arriving at Lace, the atmosphere was comfortable and Sandra helped me find the perfect dress- $1000 under budget!!! The owners and consultants were not pushy, and kept making sure I was happy and getting what I needed. I used their on-site seamstress for my dress, and she was fantastic! My dress fit perfectly, and was comfortable to dance and sit through dinner in. Wonderful experience and have recommended to all my bride friends! -
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Jackie Sent on 11/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had an amazing experience at Lace Bridal. I had just gotten engaged the week before and was home visiting family and since I'm not home very often my mom and sister wanted to go dress shopping just for fun - I had no intention of buying a dress that day.
While we did a lot of window shopping, Lace was the first and only store we went to that day! When we walked in we weren't sure if we needed a reservation, but the owner Kelly was more than welcoming and was so sweet and helpful. I didn't know exactly what I wanted but Kelly was so helpful in pulling out little details of what I like and what I don't like and started pulling dresses for me. I fell in love with the 5th dress I tried on (the one I saw in the window) and although I hadn't planned on it, we bought the dress that day!
I was so impressed that Kelly travels all over the country to attend wedding dress conventions to choose the dresses she will carry in her store. She only makes deals with designers who will allow her to be the exclusive carrier of their gowns, so it felt so special to know that the dress I had I couldn't get anywhere else in the area.
I would highly recommend Lace Bridal, the experience was exactly what shopping for a wedding dress should be like! Kelly made the day feel extra special. -
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Andrea Sent on 11/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVED KELLY! She is an amazing, so nice and not pushy at all! Made me feel extremely comfortable while trying dresses and I ended up finding the one :) She worked with me to fit my budget too! it was such a great experience :) -
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Kristen Sent on 10/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff was extremely responsive to my requests which helped me find the perfect dress. I couldn't be happier with my experience. I highly recommend! -
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User2309848 Sent on 09/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lace Bridal Couture is an amazing store. I arrived, much like other people before me, defeated after a long day in the Bridal District. My mom insisted we stop in, because the storefront itself just exuded the kind of atmosphere we are drawn to. Korey was our consultant, and she was such a kind and caring individual. She wasn't pushy like most of the other stores were, and was quick to notice what about the dresses I tried on I was really drawn to but wasn't able to articulate. Needless to say, I found the perfect, perfect dress and did not feel pressured one bit. They got my dream dress under the price range I was looking for without rude bartering and with empathetic understanding. The best part was that they make you feel like part of the Lace family with a special message and picture on their Facebook! Thanks for making me feel like a celebrated bride when I was in my vulnerable beginning-of-wedding-planning stages! -
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User2347904 Sent on 08/19/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I made an appointment at Lace Bridal to try on a very specific Madison James dress. The day I was scheduled for my afternoon appointment there was a terrible snowstorm overnight… The salon where I was to have my first appointment of the day didn't open and didn't call to tell me they were closed. I was quite frustrated but was determined to find my dress despite the weather. I walked into Lace and mentioned I had an appointment for the afternoon but would love to come in early if I could. Very graciously they told me of course they could make that work. I didn't realize at the time that they were understaffed because of the weather, but knowing that now, I am even more appreciative they let me come in early. We waited around 30 min for a bridal consultant to help us and in that time our coats were taken from us and hung up, we were walked around the salon to gather dresses to try on and we were served wine. It was the dress buying experience I had hoped for! It's coincidental that I found my dress at Lace Bridal - which seemed to specialize in lace dresses - because I found a gorgeous Sarah Seven dress without an once of lace on it! I was married last weekend and felt truly beautiful in my dress! I am very thankful to the owners and consultants at Lace Bridal for helping me find a perfect dress… a dress I never would have picked off the hanger myself! -
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Carly Sent on 06/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lace Bridal Couture is the absolute best! I am the first to say I wasn't too particular about my dress; I wanted something nice and had a vision but wasn't tied to it. As soon as I walked in I found THE one. They were so helpful when it came to my decision on the dress. They immediately assisted me and the dress came in much earlier than I had expected. I even got to meet the designer through a trunk show she was attending here in town. It was the most amazing experience I could have ever asked for and I will always cherish that moment for the rest of my life. That all would not have happened; but when choosing Lace I knew that they made things like this possible, because they are that dedicated to making brides happy. They also were reasonably priced in terms of alterations and quickly made my appointments. I would highly recommend this couture shop if you are near the Bridal District in Cincinnati! -
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Brittany Sent on 05/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I do not have enough good things to say about my experience at Lace Bridal. I happened upon the store while my aunt and I were in Cincinnati for the weekend. I had just recently gotten engaged and we did not previously have plans to go gown shopping but decided to drop in the Bridal District just for fun. I was certain Lace would turn us away without an appointment on their busiest day of the week, Saturday, but they did not. We arrived in the early afternoon and they welcomed us in with smiles and cheer. Kelly and her husband are certainly the most kind vendors I have dealt with throughout the whole wedding planning process. Long story short, I found my gown, veil and accessories with their help that day. When my dress was ready, they were wonderful in helping me try it on and recommending an alterations company. I even bought an additional accessory while I was there picking up my gown as they had gotten in some new pieces. Great value, gorgeous selection & friendly warm assistance is how I would describe my experience at Lace and would certainly pick them again if given the opportunity. Thanks Kelly!!! -
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Ashley Sent on 05/21/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a GREAT experience at Lace! I went there for a Trunk Show looking for a specific dress, which I inquired about on Facebook. I called to make an appointment and was told the dress would be there, little did I know they had dress overnighted from California just for me! It wasn't part of the Cincy trunk show for this designer. They went above and beyond getting me the dress! Kelly made the whole appointment special and pulled other dresses that I would have never thought for myself but loved them too! She has a great eye for what will look good on you! I ended up with a perfect dress for my big day & couldn't be more excited! Lace is a very cute, intimate boutique which is different from the larger bridal salons that surround them. They have designers that are exclusive to them. They aren't pushy and it’s not all about the sale at Lace. They really do care about finding you the perfect dress for your big day! I would highly recommend Lace Bridal Couture to anyone shopping for their perfect gown! -
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User6969931 Sent on 04/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing dress & experience there -
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User2017561 Sent on 01/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved working with the employees at Lace. They were knowledgeable about their products and helpful in guiding me toward my dream dress. -
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Tyra Sent on 11/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I wasn't planning on purchasing my gown on the first day of shopping, but then I stumbled into Lace. The small boutique provided an intimate and friendly shopping experience. Kelly and her team were very helpful, and I'd recommend Lace to any bride. -
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User6969909 Sent on 11/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My daughter and I were early for a bridal appointment at a nearby establishment so we dropped by Lace Bridal Couture, with no appointment, just to browse a bit. We ended up cancelling the scheduled appointment as my daughter found her perfect dress at Lace. From the moment my daughter found "the dress", through ordering and final pickup, she received friendly and caring service. We looked at many dresses at quite a variety of stores. We were both so pleased with our experience with Lace Bridal Couture.
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User1762977 Sent on 08/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were amazing to accommodate my price range, my work schedule and my must-haves for my dress!! I would recommend them to anyone -
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Heather Sent on 05/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my wedding dress back in October, and the staff at Lace helped to make it a truly positive and enjoyable experience. From the moment I stepped into the shop, they made my bridesmaids and me feel completely comfortable and welcome. I felt like they really listened to what I wanted in helping me pull dresses, but they also encouraged me to pull any that caught my eye and to try on a few that were a different silhouette than I thought I wanted - which I ended up loving! I LOVE my dress and am so excited to get to wear it soon! -
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User1942802 Sent on 08/12/20154.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After searching and searching and trying ~100 dresses, I was very defeated and running out of time when I traveled up to the Reading Bridal District. Lace was my second stop on that final mission. initially, I was not overly excited about anything I saw. Mostly because a lot of the selection and the dresses that first caught my eye were way out of my price range. The attendant helped me pick a couple of dresses that I was going to try on to be polite. I was pleasantly surprised by each of the three dresses I tried on. When I put on "the one" I did end up crying, something that I never thought was going to happen this late in the game. The staff also helped me to Facetime with my brother so that I could get his inputs before I said yes.
My mother was not able to be with us on the day that I picked out my dress but the shop also helped me to set up a dress reveal for her the next time she was in town. This allowed a special moment for just the two of us and it was really nice. -
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Allison Sent on 05/23/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My bridal consultant Ashley was perfect. She was helpful and attentive but did not overstep her boundaries. I love my dress! The wrong belt was ordered but they quickly ordered the right belt and I still had time before I needed it. Would definitely recommend lace bridal to anyone looking for a dress. They have so many different options and you will definitely find your dream dress there! -
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Lindsey Sent on 05/04/20154.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lace was the second store I visited. I walked in on a Friday w/ out an appointment and was helped immediately. The bridal consultant, Korey was great to work with- she asked me my price range and what style I was looking for and delivered a fantastic dress. I couldn't commit just yet as there was a dress at their sister store, Yours Truly, Kelly that I liked as well and she went down and brought the dress to Lace so I could compare them. I still had one appointment left at another store to go to- they did not pressure me when I told them this but let me know that they would be willing to work with me on the price if I decided the dress at their store was "it." After the appointment at the other store I knew I had to come back and get the dress at Lace. They worked with us on the price and I even got a glass of wine to celebrate with after! Couldn't be more happy with the experience! -
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Lisa Sent on 02/23/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
I walked into Lace without an appointment after visiting another shop and not finding quite what I was looking for. Lace Bridal Couture is the only shop in Ohio that sells Sarah Seven gowns and that's what I was looking for. I saw my dream dress as soon as I walked in the door. I was nervous they wouldn't be able to accommodate me without an appointment but Kelly the owner was so nice and helped me try on a few different dresses. I purchased my dress that day and Kelly called me as soon as it came in. She was so sweet from the start and exceeded my expectations! -
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User2093977 Sent on 04/11/20154.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I enjoyed working with Lace Bridal. They don't have an overwhelming selection of dresses, which I found preferable. The selection is very varied and all dresses are of great quality. -
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Sarah Sent on 12/30/20164.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I've known for years that I wanted a dress by Pronovias. Kelly and my consultant, Cori, were so helpful in helping me find my dress. I never felt rushed, and was allowed to try on as many dresses as I wanted. They also helped with the perfect accessories, and accommodated my being from out of town by helping with shipping logistics. Can't wait to wear it! -
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Maggie Sent on 10/12/20154.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Lace was the last stop in a long day of bridal appointments. I almost called to cancel, but I'm so glad that I didn't! My consultant, Sandra, greeted me right at the door and was very kind in helping to decipher what kind of dresses to put me in first. Not long after I began trying on dresses, Sandra pegged me as a "Sarah Seven bride" - a designer I had not heard of or seen before. Sandra was dead on - I tried on several Sarah Seven gowns and they fit me perfectly. Exactly what I was looking for without even knowing it. I found the perfect dress with Sandra's patience and guidance. I haven't stopped thinking about it since! I am so thankful for my time at Lace and cannot wait until my dress comes in. -
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Jennifer Sent on 10/15/20164.1 out of 5 rating4.1
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Their dresses were beautiful. The saleswoman was great at helping my aunt and I pick out the "one." She even came in on her day off to help us finalize the sale. They don't store the dresses once you buy them, but that was not a big deal.
I used their recommended seamstress, who was very thorough and great about making it just right. The alterations were a la carte, but the prices were reasonable.
The only frustration I had was that they originally told me they could pack the dress for my wedding, which was out of town. The week before they said they just recommended laying it out flat in the backseat. My dress was lace, so it didn't wrinkle, but it was annoying not having a better way to transport the veil. -
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User2189406 Sent on 04/27/20154 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Kelly and her staff helped me find the perfect wedding dress. -
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User1716412 Sent on 07/16/20144 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
This bridal shop participated in Brides of America - a charitable organization that donates dresses to members of the military and their future spouses by providing free wedding dresses.
The bridal shop not only donated several dresses but also hosted the event. The staff was helpful and courteous and was also extremely flexible with adjusting appointment times. -
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Colleen Sent on 10/14/20160.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Lace had exceptional service while looking for my wedding dress. I booked an appointment with my mother and sister and found my dream dress. When the dress came in, Lace offered keeping my wedding dress on site and have their seamstress, Jerri, complete the alterations. NO NOT USE JERRI!! Take your dress and get your alterations SOMEWHERE, ANYWHERE ELSE! They recommended I book 5 (!) fittings prior to my wedding day, the last one being a few days before the wedding. I had very minor changes needed- a belt added, tulle taken out, chest fitted, and a bussle. Each visit very minor changes were made and I was promised the major work would be done the week of the wedding out of fear of the bride losing weight. In fact, they added 2 more fittings for a total of 7 fittings, each being around $100-200 a visit. Again, there were no major changes needed and each visit was around $150! I felt pressured to keep my dress there since my wedding day was weeks then days away. On my final fitting my chest was still not fitting and puckering. Side note: I have a size B/C cup and am average to slim build. There is no reason a professional seamstress should have difficulties fitting me. The seamstress said my options were to have a puckered strapless dress and pretty much deal with it, or drive an hour away the day before my wedding where she had a sewing machine. My bridesmaid happened to be with me during this visit 2 days before my wedding and drove 30 minutes home to get a SEWING MACHINE FOR THE SEAMSTRESS! then we waited while she fitted another client-who was also struggling with understanding why so many changes were attempted so close to her wedding day. I was at the bridal salon for a total of 6 hours (4.5 of which were spent just sitting and waiting) 2 days before my wedding. I was not offered any apologies, discounts, anything. When I brought my concerns to Lace management the owner stated he was not affiliated with the seamstress, just rents the space...even though they -
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