La Rio Mansion Reviews
View more informationReviews
4.1 out of 5 rating
4.1 Good
4.1 out of 5 rating
23 Reviews
83% recommend it
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Quality of service 4.2 out of 5 rating
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Average response time 4.2 out of 5 rating
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Professionalism 4.2 out of 5 rating
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Value 4.2 out of 5 rating
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Flexibility 4 out of 5 rating
Awards
23
+10
User photos
Weddingwire
4.1/5
23 reviews
Google
4.2/5
101 reviews
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Elvira V. Sent on 08/03/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professional and responsive
The owner, Lily, was listened and carried out what we wanted. The venue is beautiful, and the vendors she works with are also excellent. The deejay, the flowers, the food, the cake - everything was excellent. We also hired a shaved ice food truck which was excellent for an outdoor July wedding. I was pleased and would use her venue again.The owner, Lily, was listened and carried out what we wanted. The venue is beautiful, and the vendors she works with are also excellent. The deejay, the flowers, the food, the cake - everything was excellent. We also hired a shaved ice food truck which was excellent for an outdoor July wedding. I was pleased and would use her venue again. -
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Celene Sent on 06/20/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dream come true!
La Rio Mansion crew especially Lily did an amazing work coordinating my daughter’s wedding. Lily took care of every detail that all we did was show up and enjoy the wedding reception! The attention to detail was superb. She also did the cake, not only was gorgeous but it was also so delicious and moist! All that she promised, she delivered it better than I hoped. Lily is the hardest working person I know and she did everything she could plus more to make sure my daughter and son-in-law had a beautiful wedding that they will never forget! I wish I had more than 5 stars to give her! I strongly recommend La Rio Mansion, it is a gorgeous place not only for a wedding but for any event! Thank you Lily for making our dreams come true! We are forever grateful!La Rio Mansion crew especially Lily did an amazing work coordinating my daughter’s wedding. Lily took care of every detail that all we did was show up and enjoy the wedding reception! The attention to detail was superb. She also did the cake, not only was gorgeous but it was also so delicious and moist! All that she promised, she delivered it better than I hoped. Lily is the hardest working person I know and she did everything she could plus more to make sure my daughter and son-in-law had a beautiful wedding that they will never forget! I wish I had more than 5 stars to give her! I strongly recommend La Rio Mansion, it is a gorgeous place not only for a wedding but for any event! Thank you Lily for making our dreams come true! We are forever grateful! -
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Jan F. Sent on 08/19/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely amazing
I can't say enough good things about the family that owns this place - great staff and great value. The locals really make sure we were well taken care of and they own Lily Cakes! She's been on Food network! Felt like we were in the company of celebrities. You can tell they really take pride in presenting a venue that is timeless, classic and ready to meet your event's needs - they even had a list of vendors we could use when our florist fell through. 20/10 definitely recommend for anyone needing a fairy tale wedding with a staff that actually CARES about you!!I can't say enough good things about the family that owns this place - great staff and great value. The locals really make sure we were well taken care of and they own Lily Cakes! She's been on Food network! Felt like we were in the company of celebrities. You can tell they really take pride in presenting a venue that is timeless, classic and ready to meet your event's needs - they even had a list of vendors we could use when our florist fell through. 20/10 definitely recommend for anyone needing a fairy tale wedding with a staff that actually CARES about you!! -
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Maddie B. Sent on 12/09/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
5 Stars All Around!!!
I used La Rio Mansion for a sorority function and it was BY FAR the best event I planned all year! Lily (the owner) is an excellent communicator and goes above and beyond for her clients! She not only made the process very easy on me but also helped me make the event even better than what I was originally planning. Lily was very willing to work with me when I needed to change things and really showed me that she cared about my event being successful. She is so enthusiastic about what she does and working with her made me feel confident and excited about my event.I used La Rio Mansion for a sorority function and it was BY FAR the best event I planned all year! Lily (the owner) is an excellent communicator and goes above and beyond for her clients! She not only made the process very easy on me but also helped me make the event even better than what I was originally planning. Lily was very willing to work with me when I needed to change things and really showed me that she cared about my event being successful. She is so enthusiastic about what she does and working with her made me feel confident and excited about my event. -
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Ashley H. Sent on 04/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
F a b u l o u s
Literally watited on hand and foot and had a solution for any bump in the road I came across. Customer service like NO OTHER PLACE I'VE EVER BEEN! Best Central Texas Wedding Venue ever. And you guys - they are SO REASONABLE! All of their prices for such an incredible venue with amazing views... They made all of my dreams come true. There wasn't a more perfect moment I could have asked for. The whole night I was on cloud nine and it was because of their help and their attentiveness to detail. I didn't hire a wedding planner, but they had all of the help I thought I was going to need! From their preferred vendors to their grounds keeper - everything was perfect and my family can't wait for another opportunity to celebrate at La Rio Mansion.Literally watited on hand and foot and had a solution for any bump in the road I came across. Customer service like NO OTHER PLACE I'VE EVER BEEN! Best Central Texas Wedding Venue ever. And you guys - they are SO REASONABLE! All of their prices for such an incredible venue with amazing views... They made all of my dreams come true. There wasn't a more perfect moment I could have asked for. The whole night I was on cloud nine and it was because of their help and their attentiveness to detail. I didn't hire a wedding planner, but they had all of the help I thought I was going to need! From their preferred vendors to their grounds keeper - everything was perfect and my family can't wait for another opportunity to celebrate at La Rio Mansion.-
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+8 photos
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Mathew Sent on 02/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing place and greatest hospitality I highly recommend it for wedding and any other occasionAmazing place and greatest hospitality I highly recommend it for wedding and any other occasion -
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Crystal Sent on 02/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely breath taking wedding venueAbsolutely breath taking wedding venue -
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Aubry Sent on 02/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I attended my cousin wedding and omg this place is stunning I highly recommend itI attended my cousin wedding and omg this place is stunning I highly recommend it -
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Arthur Sent on 02/11/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went for a friend wedding and I really enjoyed the place , great hospitalityI went for a friend wedding and I really enjoyed the place , great hospitality -
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Erin Sent on 02/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love it i attended a friend wedding and loved the placeI love it i attended a friend wedding and loved the place -
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Rebecca Sent on 02/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing!!! Everything was perfect and looked great. Very accommodating. Will definite refer to everyone I know.Amazing!!! Everything was perfect and looked great. Very accommodating. Will definite refer to everyone I know. -
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Kathy Sent on 12/01/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My son and his new wife were married at La Rio this past weekend. The wedding was outside under the big tree and was absolutely beautiful.
The scenery was great, and the new ballroom was wonderful. The longhorns even showed up in some of our pictures. Will was very accommodating to everything we needed, and very nice to work with. He bent over backwards for us. Thank you for making this wedding a wonderful experience for my son and daughter in law!My son and his new wife were married at La Rio this past weekend. The wedding was outside under the big tree and was absolutely beautiful.
The scenery was great, and the new ballroom was wonderful. The longhorns even showed up in some of our pictures. Will was very accommodating to everything we needed, and very nice to work with. He bent over backwards for us. Thank you for making this wedding a wonderful experience for my son and daughter in law!La Rio Mansion's reply:
It was our real pleasure to host your big day!!
Thank you for allowing us to be part of It!!
Congratulations from La Rio Mansion family!
Many blessings for a happy lifelong marriage!! -
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User2320220 Sent on 09/16/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gorgeous outdoor venue! So happy with the venue—beautiful background for a wedding. Very helpful and inviting staff.Gorgeous outdoor venue! So happy with the venue—beautiful background for a wedding. Very helpful and inviting staff. -
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Hayley Sent on 09/16/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had my wedding here May 2015. Couldn't of asked for a better venue to of had it at. Absolutely breath taking. Thank you for making our day special!I had my wedding here May 2015. Couldn't of asked for a better venue to of had it at. Absolutely breath taking. Thank you for making our day special! -
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Lilian Sent on 02/01/20184.9 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great place to have wedding, clean very nice management .
the best atmosphere it is not just for wedding, events and lodging,
has three different areas for ceremony and five bed rooms to stay.
Great place to have wedding, clean very nice management .
the best atmosphere it is not just for wedding, events and lodging,
has three different areas for ceremony and five bed rooms to stay.
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Quality of service
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Rachel Sent on 02/12/20184.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved this place had my wedding here. Paid 2000$ for 200 people. Very beautifulI loved this place had my wedding here. Paid 2000$ for 200 people. Very beautiful -
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Tania Sent on 12/15/20154.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
La Rio mansion is such a gorgeous venue, especially if you want an outdoor ceremony and reception. We planned for ours to be indoors at first, then switched to outdoors, then back to indoors once we had some surprise rain! La Rio did everything they could to make sure that the weather did not spoil our big day. They worked so hard to make sure our tents did not fly away with the wind, and they sat and brainstormed with us when we tried to hash through details concerning the weather. Our reception was a bit wet, but it was absolutely perfect. Lily and Sam are so kind and responsive, and they honestly care about you and the experience you have with La Rio Mansion. If I could do it all over again, I absolutely would!La Rio mansion is such a gorgeous venue, especially if you want an outdoor ceremony and reception. We planned for ours to be indoors at first, then switched to outdoors, then back to indoors once we had some surprise rain! La Rio did everything they could to make sure that the weather did not spoil our big day. They worked so hard to make sure our tents did not fly away with the wind, and they sat and brainstormed with us when we tried to hash through details concerning the weather. Our reception was a bit wet, but it was absolutely perfect. Lily and Sam are so kind and responsive, and they honestly care about you and the experience you have with La Rio Mansion. If I could do it all over again, I absolutely would! -
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Donna Sent on 07/10/20184.2 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 2.5 out of 5 rating
A gorgeous venue out in Belton, TX with country views and feel! The new ballroom was perfect for our reception!A gorgeous venue out in Belton, TX with country views and feel! The new ballroom was perfect for our reception! -
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User2442628 Sent on 11/25/20153.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
La Rio is a beautiful place to get married. I heard over and over again from our guests that the venue was breathtaking. We were really happy with how everything transformed into a truly magical night! The house itself is gorgeous, as is the back patio. However, the property and landscape was not being managed very well until just before our ceremony. I wish it had been kept up with better, but nothing was so bad that I felt it was an eyesore. The venue owners are new to the business, and it showed at times. They over-promised when we first met them at a January wedding expo in Austin; they pitched their venue with a planned indoor banquet hall to be completed by Fall 2015. This would have been the perfect rain plan for our November wedding day. However, when we asked about construction plans in July, we were informed that they had decided not to build the space. The banquet hall was not in the contract we signed earlier in the year, so we were up a creek. Not only were we not informed of this decision until the summer, the venue owners also wanted to charge us an additional $600 to set up tents in case of rain. In my opinion, this was just poor business, hence the low scores. The place is absolutely beautiful, but the owners were not easy to work with. Pay attention to your contract and ask questions up front!La Rio is a beautiful place to get married. I heard over and over again from our guests that the venue was breathtaking. We were really happy with how everything transformed into a truly magical night! The house itself is gorgeous, as is the back patio. However, the property and landscape was not being managed very well until just before our ceremony. I wish it had been kept up with better, but nothing was so bad that I felt it was an eyesore. The venue owners are new to the business, and it showed at times. They over-promised when we first met them at a January wedding expo in Austin; they pitched their venue with a planned indoor banquet hall to be completed by Fall 2015. This would have been the perfect rain plan for our November wedding day. However, when we asked about construction plans in July, we were informed that they had decided not to build the space. The banquet hall was not in the contract we signed earlier in the year, so we were up a creek. Not only were we not informed of this decision until the summer, the venue owners also wanted to charge us an additional $600 to set up tents in case of rain. In my opinion, this was just poor business, hence the low scores. The place is absolutely beautiful, but the owners were not easy to work with. Pay attention to your contract and ask questions up front! -
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Melissa Sent on 07/08/20181.6 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Thank you for ruining my wedding weekend La Rio. To start off, the communication is so poor with the owner. If I tried to get ahold of her, I would not get a response and would end up having to call or text again, and then I would be lucky to get a response within a week.
Next, we go to the venue 3 weeks before the wedding to set up the table plan and the owner says we cannot have things that were previously promised to us. This caused us to have to spend about $1000 more than planned.
Then, I get there on Friday for my rehearsal dinner where I'm told that the fridge, bridal suite bathtub, and several other things are broken. The next day, we had to call or text several times about things not being ready or not being unlocked for us. Then we are told there's no way to use a microphone or speakers for the ceremony, so we had to pay more for our DJ to provide speakers for the ceremony. Two minutes before I was scheduled to walk down the isle, we got told we had to move our cars immediately, even though we were told our vehicles could be by the house so we could unload decorations. Right after the ceremony we are told we have to clean the groom's suite and get our stuff out so they can lock the door, even though the groom's suite is included in the days package.
I could go on and on about other small things that added up to ruin my weekend, but I'll just end by saying this is not worth your time or money. I greatly wish I would have picked a different venue.
The only positive thing I can say is that it is a really pretty location.Thank you for ruining my wedding weekend La Rio. To start off, the communication is so poor with the owner. If I tried to get ahold of her, I would not get a response and would end up having to call or text again, and then I would be lucky to get a response within a week.
Next, we go to the venue 3 weeks before the wedding to set up the table plan and the owner says we cannot have things that were previously promised to us. This caused us to have to spend about $1000 more than planned.
Then, I get there on Friday for my rehearsal dinner where I'm told that the fridge, bridal suite bathtub, and several other things are broken. The next day, we had to call or text several times about things not being ready or not being unlocked for us. Then we are told there's no way to use a microphone or speakers for the ceremony, so we had to pay more for our DJ to provide speakers for the ceremony. Two minutes before I was scheduled to walk down the isle, we got told we had to move our cars immediately, even though we were told our vehicles could be by the house so we could unload decorations. Right after the ceremony we are told we have to clean the groom's suite and get our stuff out so they can lock the door, even though the groom's suite is included in the days package.
I could go on and on about other small things that added up to ruin my weekend, but I'll just end by saying this is not worth your time or money. I greatly wish I would have picked a different venue.
The only positive thing I can say is that it is a really pretty location. -
Quality of service
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Analy Sent on 06/04/20180.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
I do not recommend this place. We were lied to by an employee and then when we tried to deal with the owners they handled the situation in a complete unethical way. DO NOT WASTE YOUR MONEY WITH THEM.I do not recommend this place. We were lied to by an employee and then when we tried to deal with the owners they handled the situation in a complete unethical way. DO NOT WASTE YOUR MONEY WITH THEM. -
Quality of service
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Leea Sent on 01/10/20180.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
I am glad to see that the honest posts... have some impact on the owners. My heart breaks for all the
brides that have had to deal with... the over promising and under delivering from the owners and property manager. If you pay top dollar.... you should get top dollar!!!
Tip : READ that contact and be sure to get everything you request in writing....
I am glad to see that the honest posts... have some impact on the owners. My heart breaks for all the
brides that have had to deal with... the over promising and under delivering from the owners and property manager. If you pay top dollar.... you should get top dollar!!!
Tip : READ that contact and be sure to get everything you request in writing....
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Quality of service
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Lillee Sent on 10/26/20170.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
The beautiful surroundings make you want to have your wedding here! Lots and lots of over promising with zero delivery. The grounds are not immaculate, and there are no idlyllic gardens. Just over ground weeds, dead foliage, half dead roses with tags still attached,
and a fountain that barely works. This place is
isnt cleaned pofessionally, nor does it have any type of pest control service. Wasps, spiders,roaches though out. The kitchen is dirty...the refrig is moldly and missing shelves!
Cabinets full of out dated foods & junk.
Outdated appliances, that don't function properly. The venu has a musty moldly smell thoughout due to a faulty air condition system, that has been complained about numerous times but is still not fixed. The towels and bed linens are old & mismatched and there aren't enough to adequately supply all of the guests. This venu isn't handicap accessible.
One ramp and one set of hand rails??? In the main house ..I witnessed 3 people trip on the the one step by the bar (2 going down, and 1 going up) This was mentioned to the owner and his comment was " what are you trying to do get your money back??? That is BS and hung the phone up. He got his money, and could careless if someone was to get hurt on that step or any others in the house. This house has some serious step problems and
needs to meet the ADA standards for this type of business. The charge for this venu is 5star,
but their services, accommodations, and professionalism are way below 1star. This venu has great potiential.... but with the current owners and the shady property manager...
I recommend going to another venu that backs up its misson statement... with more then just
empty promises and truly wants your experience memorable in the right way!
The beautiful surroundings make you want to have your wedding here! Lots and lots of over promising with zero delivery. The grounds are not immaculate, and there are no idlyllic gardens. Just over ground weeds, dead foliage, half dead roses with tags still attached,
and a fountain that barely works. This place is
isnt cleaned pofessionally, nor does it have any type of pest control service. Wasps, spiders,roaches though out. The kitchen is dirty...the refrig is moldly and missing shelves!
Cabinets full of out dated foods & junk.
Outdated appliances, that don't function properly. The venu has a musty moldly smell thoughout due to a faulty air condition system, that has been complained about numerous times but is still not fixed. The towels and bed linens are old & mismatched and there aren't enough to adequately supply all of the guests. This venu isn't handicap accessible.
One ramp and one set of hand rails??? In the main house ..I witnessed 3 people trip on the the one step by the bar (2 going down, and 1 going up) This was mentioned to the owner and his comment was " what are you trying to do get your money back??? That is BS and hung the phone up. He got his money, and could careless if someone was to get hurt on that step or any others in the house. This house has some serious step problems and
needs to meet the ADA standards for this type of business. The charge for this venu is 5star,
but their services, accommodations, and professionalism are way below 1star. This venu has great potiential.... but with the current owners and the shady property manager...
I recommend going to another venu that backs up its misson statement... with more then just
empty promises and truly wants your experience memorable in the right way!
La Rio Mansion's reply:
First of all, It would be great and more professional if you used your real name to leave us a review about your experience with us!
You visited the property more than any other bride visited us before her wedding. You would show up during times of venue cleaning, setting up for other weddings, breaking down from other weddings. We even allowed you to bring the products you sell to experience at our place, even though we are not supposed to. We even allowed you to place your own desired sheets on our bed, which I believe no other place allows their lessee to do that, with the goal of making sure you were content with the venue before your big day.
You were aware of all the stairs since you went up and down on them many many times and you never mentioned or complained that they would be a problem knowing the type of guests you were having at your wedding.
Our property manager tried to be as accommodating as possible.
You would enter the property at anytime without previous permission and we never said anything about it even though you were invading the privacy of the property and those who have rented it during their events.
Afterall, you decided to go and post bad reviews on any site that would allow you to leave reviews.
Several accounts with different names have been used to leave bad reviews with the purpose of damaging our business and reputation.
This has become more of a harassment to our business and the latest reviews are harrowing us personally.
We have been in business for 3 years now and we have had more than 20 weddings take place at La Rio Mansion every year since we opened our doors, and you by far have been the only one going around and leaving negative comments and reviews with the purpose of damaging our image.
According to the contract you signed, we delivered our service and more.
I would ask you kindly to stop the harrasment before we take any legal action.
Thank you!
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Quality of service
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