Kristin Michelle Photography Reviews
Kristin Michelle Photography
Denver, COReviews
4.1 out of 5 rating
4.1 out of 5 rating
16 Reviews
82% recommend it
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User848986 Sent on 07/02/2012I loved working with Kristin Michelle Photography. Both Kristin and her assistants were so friendly and nice. They made me feel like a model during all the sessions I had with them (engagements, bridals, and wedding day). I would recommend her to anyone and will be using her again for any time I need a photographer! -
User852917 Sent on 07/05/2012Kristin was very flexible with my budget and other nit picky things I asked her about before the wedding day. There were certainly no problems with that! Her pictures are amazing! (At least the 3 I've seen so far on Facebook.) and she did such a great job the day of the wedding getting everyone organized exactly how I had asked her and she was so patient and wonderful with some of the pushy relatives and mine and Ammon's axiousness to get away and still get pictures. There were definitely no problems there, she was more than great in that area. HOWEVER, I am disappointed with post-wedding communication and professionalism. Kristin finished the pictures in less than 3 weeks! That is amazing! Not a lot of photographers are finished that fast. However, at least a couple weeks went by and the pictures had still not arrived in the mail. I e-mailed her about this and she responded right away, saying she would drive to provo herself and give them to me in person. Which was awesome! We set up a time and we never saw her at the arranged time. After e-mailing her, we decided that we must have just barely missed each other because my husband and I had to go to work. Well. There were a few more of these kinds of arrangements. The kind where she said she would bring them herself and leave them at the doormat if she needed to, and we still didn't have the pictures. Also, no texts or phone calls from her, even though we gave her the right number. After letting her know that we were a little furstrated with this, she sent another one in the mail, this time with a tracking device. Okay, awesome! This time, she can at least know where the pictures are if they got lost in the mail. Another week goes by and we still don't have the pictures. Well it turns out that she had the wrong address and wrong phone number! She let me know about this and I was relieved! Yay we solved the problem! I wasn't too upset, in fact, my husband and I felt really bad for her that this happened, because it meant lots of trips to Provo and money on postage for nothing! This was on Sunday. She said she would bring them the next day, on Monday. Yay! I was sure this time I would get them, because she had the right address. Well Monday came around and she had a shoot move to that day, so she needed to reschedule. Which was fine with me, these things happen. She asked if I'd be home the next morning. I said no because I had school. She asked about that night. I said yes. She said she'd bring them around 10 p.m. We said no problem, because my husband and I would be up late that night anyway. 10 and 11 rolls around and still no pictures or sign of her. No text, nothing. The next morning we had to get ahold of her to ask why she didn't show up. She told us her phone had died and that by the time she got home to charge it, it was really late so she didn't text us. Okay, fine. Once again, these things happen. I'm just glad she answered her phone when we called. She said she would bring them by that night and leave them at the door if she needed to. Well. My husband and I got off work late that night, and still no pictures. But hey! Who didn't expect that, right? We decided we'd just let her get ahold of us. This morning, she sent me a text at 9 a.m ish saying she'd bring them by in a couple hours. My husband and I were at school, so I sent her a text saying we were at school and to let me know if she had any questions or concerns. Well I got home from school about an hour ago and still no pictures or contact from her explaining why they aren't here.
Okay. Here's the thing: I'm not upset at all that it is taking this long. I understand that it takes this long sometimes. I'm just frustrated that every single arrangement has fallen short on her end. My husband and I were home every time we said we would be. We gave her all the correct information. We've been patient and understanding. Maybe a little pushy, but only because she doesn't communicate with us first to explain why the pictures still weren't in our hands. I just wish she would contact us more. Yes, every step of the way. I know we got a way good deal, but still! I just really want to see my pictures. And not have to worry about this anymore. I'm sure she feels the same way. To compensate for our troubles, she has offered us a free 16x20 matted picture. Which is nice of her. But we just want the pictures. And it's not so much about the time it's taking, it's about Kristin not following through when she said she was going to do something. And not just once. But over and over.
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User2668406 Sent on 06/30/2016Kristen Gingrich of Kristin Michelle Photography was terrible. She had us set up a Skype time to go over the day of the wedding and she was 2 hours late to the Skype call. Against our better judgment we continued with her because it was so close to the wedding and we were unsure we would be able to find another photographer.
When Kristen arrived to the wedding she was frazzled as she had dropped her only camera right before coming and had broken off the filter on the camera with a rock she said. She didn't bring any other lenses with her. So she told us she needed to be at the wedding venue 30 minutes in advance to take pictures of the venue. She took one picture of the actually setup on the beach. ONE! She stood around for the rest of the 30 minutes. This was only a 3 hour session since the wedding was smaller. She didn't take any of the family photos she had us fill out the forms for. So we only have one group photo of anyone that was in attendance.
After 3 hours we only got 109 photos and of those about 8 are usable. The rest are blurry and have this weird snow effect over them. When we asked for a refund she blamed it on the weather. I don't know how the weather could have played a part in her being a terrible photographer. She misrepresented her abilities online with her Facebook page. She said weddings have a lot of down time. So instead of taking photos while there was "downtime" she just stood there doing nothing.
DO NOT USE THIS PHOTOGRAPHER. Terrible.
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