Krafty Travel Reviews

28 | Rossford, OH
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28 Reviews for Krafty Travel

Recommended by 99% of couples

5.0 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value 4.9
  • Average response time 5.0

Awards

28
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  • J

    Jaime · Married on 04/02/2016

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Krafty Travel specializes in romance and honeymoons. We wanted warm, Caribbean, and a week long stay. We started with St. Lucia but they didn't have dates available we wanted. My husband and I informed Sarah (from Krafty Travel) that we were not set on one specific island, more so the dates and style of room we wanted. We ended up going to Antigua and stayed at the Sandas resort, in a Mediterranean Villa, in the middle of May 2016.

    Everything about the island and resort is beautiful. However, we did have some issues with check in and butlers (we were in a butler category room). We addressed this with Sarah from Krafty Travel on Monday, we had arrived Saturday, and she handled it right away! We were contacted by the hotel management and butler staff and things were much better for the rest of our week. We were very unfamiliar with how things worked on the resort, but Sarah was sure to help fill us in with as much as she could ahead of time. I will say that Sandals website was very misleading and we did not have the warm welcome we expected. Our room seemed to even be double booked. This was not Sarah's fault but just an example of how our trip started and why we contacted Sarah that Monday.

    Sarah had told us she is available to us 24 hours a day and 7 days a week while we were on our honeymoon, out of the country, and she came through for exactly that!! We didn't contact her but that one time, but it was a relief knowing she could be contacted in a moments notice!! And the fact that she had things taken care of for us within minutes, and she was several thousands of miles away, is a huge example as to why I would recommend using Krafty Travel for your honeymoon and travel needs!!

    Sent on 06/05/2016
  • B

    Brandon · Married on 09/24/2016

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Sarah was very accommodating to all of our travel needs. She came up with a variety of options for our honeymoon and took away a lot of stress for us. It was very convenient to not have to deal with planning much for our honeymoon or worry about the travel plans. We had a great trip thanks to Sarah.

    Sent on 10/14/2016
  • User5398035 · 2+ years ago

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    Sarah was great to work with. i have already recommended her to friends planning on travelling.

    Sent on 09/01/2015

    Krafty Travel's reply:

    Thank you for your review! I appreciate your comments, and your recommendation to your friends. I hope we can work together again for future trips!