Kleinfeld Bridal Reviews
Reviews
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.6 out of 5 rating4.6
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Value 4.4 out of 5 rating4.4
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Flexibility 4.4 out of 5 rating4.4
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Janice Sent on 02/11/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Dress
Buying my dress at Kleinfeld was an incredible experience from start to finish. My consultant was a genius—she actually pulled a dress I never would have considered for myself, and it ended up being 'the one!' I’m so glad I trusted her vision.
The alterations team was equally amazing. They are absolute masters of their craft and made sure the gown fit me like a second skin. Every bead and seam was perfect. If you want the iconic bridal experience and a dress that fits flawlessly, this is the place! -
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Samantha Sent on 11/29/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent experience
I had the absolute BEST experience at Kleinfelds. It was a dream come true after watching Say Yes to the Dress. My stylist (Kristy) was great -- super friendly and truly understood what I was going for. The seamstress (Lule) was phenomenal. Extremely easy to work with and such an artist re. making everything fit perfectly. Would highly recommend! -
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C Sent on 05/28/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best wedding dress selection
I had the pleasure of ordering my dream wedding dress at Kleinfelds. Their service was excellent and the sales assistant made it fun and stress free. Thank you. -
Quality of service
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Cornitra Sent on 08/01/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Kleinfeld experience
The Kleinfeld experience was absolutely magnificent! I had a wonderful time with family and friends, found the dress of my dreams, all within my budget! I truly recommend doing the VIP experience. #Kleinfeldbride. Also we met Lisa from the show with the VIP package. Great experience! -
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Teddy Sent on 05/30/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Satisfied Bride
My consultant was amazing and very intuitive. She helped me find the dress that gave me exactly what I wanted with an unmatched experience. Would definitely recommend to find what you want in a dress with their very vast inventory and numerous bridal collections. -
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Marjorie Sent on 12/15/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best bridal selection ever
The service and dress selection was amazing. My bridesmaids agree this Kleinfeld had the best selection. Thank you for making my dream wedding dress. -
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Chloe Sent on 11/15/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Dress Experience!
I wasn't planning on saying yes to the dress my first time shopping, but it happened at Kleinfeld! My bridal stylist Gabi was so helpful upon our arrival to the shop, I said yes to the 5th dress I tried on! My fitter Lule who did my alterations was so talented, I only needed 2 fittings instead of 3! Shopping here made finding my dress a breeze and it was so much fun to be in the store after watching say yes to the dress for years growing up. -
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Danielle Sent on 11/05/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved my dress itself, plus with wonderful dress shopping and alterations experience!
I had a specific vision for wedding dresses that I felt like were very "me" going into the shopping process, and so I had ones in mind for trying on. I ended up going with an Augusta Jones dress, and I loved it in every way. My wedding was on October 8, 2023, and I felt so beautiful in my Augusta Jones wedding dress. From the moment I tried it on back in February, I knew I loved it and that it was the one for me.
The dress shopping experience was great, and many thanks go to Lauren for helping me make the most of my appointment! Lauren was so sweet as I didn't buy my dress right away on the day of my initial shopping appointment, but ended up doing so a day or two later once I was certain that was the one for me. She helped me pay for and order my dress without needing to return to Kleinfeld as I was back home in MA at that point in time.
Maria worked on my alterations for the dress in the couple months leading up to the wedding, and she was also wonderful! Maria is so friendly, personable, and takes the time to get to know everyone who attends the dress fitting appointments. My mom, mom-in-law, bridesmaid, and maid of honor all loved chatting with Maria during those appointments as much I did! Maria is extremely talented and I knew I was in good hands with her throughout the process.
I know there are some mixed reviews here about Kleinfeld, but I personally feel like they have such an incredible selection of dresses for every bride and I really had an amazing experience with every team member who helped me out at my appointments. -
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Rebecca Sent on 10/07/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding!!!
I loved every bit of my experience!! I felt so special and I absolutely loved my dress!!! -
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Kate Sent on 08/30/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a magical day!
Lisa Fuhrman, stylist from Kleinfeld bridal in NYC really listens and knows her brides. When I arrived for the first time, she already had chosen a few dresses for me to try on and were already in the dressing room waiting for me. I tried on 6 dresses and chose the first one I tried on. I loved my dress and it fit my personality so well! Lisa really knows what she’s doing and I would recommend her to future brides.-
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+3 photos
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Quality of service
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Susan Sent on 08/22/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Elegant in all the right ways
Their work was phenomenal. They worked with my budget and nailed the look of my dreams -
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Rachel Sent on 07/12/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just as amazing as it is on the show!
Something everyone knows about me is that I am not a girly girl. I am often seen wearing jumpsuits, rompers, overalls because I hate matching tops to bottoms and while I enjoy an occasional skirt, I had plans to dance the night away at the reception and be cozy so I decided on getting a jumpsuit with an overskirt. The overskirt would be on for the ceremony and then I would take it off revealing that I was wearing a jumpsuit the whole time and then get to be comfortable the rest of the night. I called over 50 stores in Pennsylvania, Ohio, and West Virginia asking for bridal jumpsuits without any luck so I decided on a whim to book an appointment at Kleinfeld's in New York. Yes, THE KLEINFELD'S like TLC's Say Yes To The Dress. I was going to NYC that weekend with my sister anyway and my consultant Briar understood the assignment. She immediately brought me the jumpsuits, Ronnie the owner awed at me in the jumpsuit and helped me get into the overskirt. Everything came out to be less than what I would have spent on just a dress. The sleeves and extra embellishments were added from fabric I got at The Fabric Place in Mt Lebanon from a family friend and my grandma. -
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Erin Sent on 11/12/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So nice to work with
Such a wonderful experience, they helped me find my perfect dress within my price range without ever working to upsell me. My alterations were perfect and they helped me make the dress exactly what I wanted. -
Quality of service
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Sabrina Sent on 09/27/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kleinfelds is the team you want!
I had the pleasure of working with krissy for my dress. Krissy was so professional and kind. Krissy listened to my wants and brought out all the dresses that Fit my vision for my special day. We ended up creating a dress by putting two together. She actually put both dresses on me to give me a vision. She was perfect and the whole kleinfelds experience was great from communication and the tailoring team. I highly recommend them!! -
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Hailey Sent on 08/08/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kleinfeld is Wonderful!
I had the best experience at Kleinfeld and found my dress on my very first appointment. Kleinfeld is actually the only dress appointment I had, which is amazing because I can be very picky when it comes to what I wear (I’m a harsh critic of myself). This being said, my consultant Candace made me feel so comfortable and confident throughout the try on process! She texted me the night before my appointment and really listened to my preferences. When we met the day of my appointment, she paid very close attention to the photos I showed her of what I was envisioning. She was extremely patient with me and I never once felt rushed during my appointment. She let me take the time to try on dresses, show my parents, try different ones, re-try on dresses I liked, etc. It really felt like shopping with a friend. I ended up purchasing my gown and a veil on that first appointment, both of which I loved so much. I had my alterations done at Kleinfeld as well and am very happy with the outcome. My dress did not need much work, but they always paid close attention to detail and made sure I was happy every single step of the way. I always felt cared for and that the customer service was excellent.-
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+2 photos
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Quality of service
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Taylor Sent on 07/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worth Every Penny!
My consultant Morgan texted me prior and clearly did her research as everything she pulled was in line with my preferences. Not one dress she chose was an immediate no as I inevitably expected. In fact, the second dress I tried on was already seriously in the running. When I tried on a “no” dress later, but casually mentioned one element of the dress that I liked-she quickly went to pull another dress with it and THAT WAS THE DRESS! I couldn’t believe she took a passing comment and turned it into a sale! I also liked that she didn’t really push the budget. (I’d say that at least $3,500+1,000 for alterations is a good starting price point.) I even got to meet Dorothy from the show who was SUPER nice! Appointments do feel rushed so know what you want. The order took 8 months to come in and alterations about 2 so I recommend getting started about a year out! A dress can’t break your wedding day, but it can make it! Guests and even vendors still can’t stop talking about the Eve of Milady dress, it was a perfect fit in every way and a dream come true. -
Quality of service
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Ah Sent on 07/06/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A dream! As always
Wonderful experience with dress assistants. Found my gown on my second visit -
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Alison Sent on 12/31/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful & unique bridesmaid dresses
We highly recommend Kleinfeld Bridal. The service and selection was spectacular!! -
Quality of service
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Samantha Sent on 12/29/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Pleasure to Work With
Everything from the initial visit to the pick up of the dress was phenomenal. My consultant was Paula H. and she was amazing! The alterations team is fabulous as well. I highly recommend going to Kleinfeld's for your dress! -
Quality of service
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Ashley Sent on 12/27/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Gomez Wedding - Dress Salon
I started the wedding dress shopping journey during the height of COVID, so I kept things small by going with just my mom. To be honest, it was the best decision I made for 2 reasons: 1. my mom's taste is impeccable, and 2. each component of the process (i.e. selecting styles, selecting salons, selecting the dress, etc.) offers endless possibilities. Having few and more valued opinions was the route for me. Before visiting Kleinfeld, I went to two other bridal salons in New York City. The dresses were beautiful (isn't that the root problem with wedding dress shopping?), but they weren't for me. Not to mention, the options were fairly slim in terms of styles and sizes. My mom and I finally headed to Kleinfeld-- I suppose we saved the best for last! Antoinette was our stylist, and between her and my Italian mother, it took about 30 seconds to find the Pnina dress of my literal dreams ... with a giant bow right in the front, of course. Every person at the salon was kind, helpful, and a master of their craft. Alternations on my dress were difficult due to the fabric and corset, and Maria seriously slayed. The best part was that despite how many clients are in and out of Kleinfeld on the daily, I felt like the only bride in the room. The result? I felt beyond beautiful and confident on my wedding day.-
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+3 photos
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Megan Sent on 12/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing, amazing, amazing!
I went into this appointment just as a “fun” thing, having dreamed about it since I was a little girl. I truly had no plan to get a dress, and thought I had found my dream dress somewhere else. From the moment I stepped into Kleinfeld with my mom and mother-in-law, something in the air just felt special. My consultant, Morgan, was an absolute gem. She went above and beyond to make me feel so special, and instantly felt like a best friend. I truly don’t know if I would’ve walked away with a dress that day had it not been for her. She made my vision come true in a way beyond any and all dreams I had, and had all of us crying tears of joy! I cannot recommend Kleinfeld enough, and if you can request Morgan, DO IT!! She is a dream of a consultant and guaranteed to make your whole shopping experience something you will remember for the first of your life! -
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Patricia Sent on 12/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most amazing dress
I used Kleinfeld for my bridal gown and I chose the Disney princess exclusive collection Ariel dress. According to my saleswoman, I was the first to buy it which made me feel so special! They matched me with the best consultants and fit my dress amazingly! They made me the most beautiful I have ever been -
Quality of service
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Thelma Sent on 11/09/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional and pleasant
The Kleinfeld experience was the best -
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Mia M. Sent on 11/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love love love!
I found my dream dress at Klienfields! (Obviously😍) I mean my consultant treated me like a queen and really made me think about my wedding and how I wanted to feel walking down the aisle. I am so glad I was able to get this experience and work with the lovely ladies of Klienfields because it was such and experience, and I truly recommend it to all brides. It really can be affordable!!! I am so in love with my dress, I don’t think I can ever part with it💕 -
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Jackie Sent on 10/19/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bought and altered dress
Everything I dreamed About it was absolutely perfect -
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Lindsay Sent on 10/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The true fairytale experience
I really didn’t expect that when I made my appointment at Kleinfeld’s that I would be getting my dress from there. But the second I met Mindy I knew I wanted to work with her. She was so amazing and took the time to help me pin point exactly the style I was trying to portray. And let me tell you, I got married 9/11/2021 and I still can’t get over how in love with my dress I am. From the first day up until picking up my dress they were phenomenal to work with. My dress was altered PERFECTLY, and my bustle was absolutely perfect. I even got a comment from a guest that’s in the bridal industry how they couldn’t believe how well the bustle was done. Lastly, they sewed in a piece of my grandpas shirt as my something blue and made sure that it was over my heart where it belongs. He passed away last year and this meant so much to me. Kleinfeld’s, you’re amazing!!! -
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Chelsea Sent on 08/27/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such an amazing experience
My mom wanted to go to Kleinfelds when I got engaged. So my family and friends made a girls day trip out of it! We had so much fun! James my consultant was absolutely amazing!!-
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+3 photos
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Alyssa Sent on 08/22/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey is awesome!
Kelsey helped me pick out my dress in 2019. I am not a fashion person and I asked her to select something she thought would look good with my skin tone and body type.
She returned with a gorgeous A-line Eve of Milady dress that had blush tones. It was beautiful and when I tried it on, I knew it was the dress.
My mom and I had so much fun with our shopping experience. -
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Ayanna Sent on 07/20/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Had a wonderful experience here loved every dress I tried on, until I finally found the one.
Would highly recommend this place to any bride to be it’s a dream come true. -
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Samantha Sent on 05/19/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dresses for any budget
My Kleinfeld dress was brand new! No rips or stains, or anything that would make it a clearance dress. Just happened to fit perfectly & super affordable -
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Christena Sent on 04/23/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
That wedding dress 🤩🤩🤩
My dress was perfect, thanks to the of my wonderful alterations consultant Lorena! The dress was beautiful ☺️-
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+3 photos
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Rachel Sent on 10/25/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So lucky to be a Kleinfeld Bride!
Like a lot of other little girls, I dreamed of going to Kleinfelds to "Say Yes To The Dress." Honestly, I grew up on that TV show. So when I got engaged it was only a matter of time before I scheduled a trip to New York and an appointment at the one and only Kleinfeld Bridal. And my appointment was amazing. The boutique is beautiful and dreamy with a sense of magic in the air (no joke.) I was so fortunate to be attending during a trunk show of the designer of my dress (this is a huge bonus and saves you $) and I also to have the kind and chic Diane as my stylist. She made my appointment so personal and my guests had a blast. In the end, I said yes to a whimsical Hayley Paige gown. In the months waiting for my dress, Kleinfelds was great with communication and shipping my dress to me. If you have ever wished to be a Kleinfeld Bride, do yourself a favor and make that appointment! It was one of the most memorable moments during my wedding planning!-
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+3 photos
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Chelsey Sent on 10/23/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding Dress Experience
My consultant was amazing at helping me to find the perfect dress. I went in with no expectations or ideas and came out with a dress I loved! -
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Maria Sent on 10/01/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
100% would recommend!
From start to finish my wedding dress experience was amazing and stress free. Everyone is amazing and goes above and beyond! -
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Nina Sent on 08/24/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sparkling Bride
Kleinfeld’s was wonderful! My appt. time got miscommunicated at first but they were excellent in getting me in that day ASAP seeing as we traveled to get there. They recommended a number of places to have lunch within walking distance. All of the staff is friendly and helpful. They spent as much time as I needed and did not cut me off at the ended appt. time, they let me keep looking until I found the one! Alterations on site are just as wonderful! The whole store is very informative and keep you in the loop every step of the way! And they call you back the same day if you happen to have to leave a voice message!! Parking is also easy to use and on the same street! -
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Tessa Sent on 08/11/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience
We had great customer service and a quality experience at kleinfelds. Our sales rep was a great listener and seemed very tuned in to what I liked regardless of what my audience was saying. I also didn’t mind that I was surrounded by other brides trying on in the shop it was a unique experience with a lot of positivity and support from other brides. So much joy and emotion on the floor. -
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Alexandra Sent on 07/17/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal Dresses
Gorgeous dresses & elegant design, my bridal party looked fabulous! -
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B22Bcfc8F7D3Bc75Aa4E4914110Aeda276036168 Sent on 07/08/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
as amazing as expected
I grew up watching say yes to the dress and forced my fiance too as well when we were just by and gf and he actually proposed to me by sending my mum and I to New York to go together! The consultants were great they let me walk the show room and even back where they keep all the dress! No Randy but still so thankful I got to experience it and say yes to my dress!
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+3 photos
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Maura Sent on 06/16/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Say yes to the dress
From the moment you walk in to the moment you leave you have their attention - the experience was amazing they help me find my dress within an hour- I can’t thank them enough and the alterations were perfect -
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Dani Sent on 01/27/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Come True
I’ve dreamt of going to Kleinfeld for a dress since I was a little girl. All of the dresses there are amazing and they make you feel good. I had Morgan as my consultant, and I just loved her. She was able to read my mind and body language which was a plus. I didn’t have to speak for her to get me. I found a dress that looks like it was made for me.
Tips:
Try other dresses on first so you have an idea of what shape you want before going there. It will help to save some time so you can make the most of your appointment.
Don’t wear lace panties, all of the zippers and hooks will get stuck when trying dresses on / taking them off. -
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Audrey Sent on 01/07/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dreamy Dress
I was not expecting to buy my dress here, but the second dress I put on, I fell in love with. It was the one.
Rosa knew exactly what I wanted and kept me under budget. She didn't overwhelm me with too many dresses at once and made sure that I absolutely loved EVERYTHING before making any decisions. Even encouraged me to come back another time for a veil because she could see I was getting overwhelmed with my "possy", and I did come back later that day and completed my look!
Suzanna was the most amazing seamstress. She worked magic on my dress and made it look like it was made FOR me. I felt so beautiful and sexy and she played such a huge role in that.
Ronnie (the owner) even came in during my last fitting and gave me his card, telling me he wanted a picture of me on my wedding day in the gown because of how good of a job Suzanna did!-
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Jennifer Sent on 12/31/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience
Kleinfeld's was the first place we had an appointment to try on dresses. I tried on a few and found one I thought was the one. We left and went to a second shop, had lunch, and called Kleinfeld's to see if we could go back and purchase THE dress. I did end up using their alteration services (I am petite and needed a bunch of alternations) and the dress fit perfectly. -
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Christeen Sent on 12/30/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding dress
Amazing experience! The dress fit like a glove :) -
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Layne Sent on 12/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dress of my dreams
From start to finish Kleinfeld's was a fairytale experience! -
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George Sent on 12/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning Dresses and great Staff!
I was beyond happy with Kleinfeld Bridal! I found my dress the very first day I went. I explained exactly what I wanted and they nailed it spot on. I went for 3 fittings and my dress fit absolutely perfectly! -
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Stefanie Sent on 11/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience!
My consultant was kind and calmed me throughout a somewhat overwhelming process! I had never been dress shopping before and didn't know what to expect. There was 1 dress I had saved on my phone that I loved and wanted to try on. My consultant had me pick some other options to try on first to give me the opportunity try other styles. Then, I tried on the dress I already had in mind, my consultant "jacked me up" and did the whole "are you saying yes to the dress" and it was really sweet. I'm glad she gave me the opportunity to try on those other dresses first so that I could be 100% sure in my decision. I had a great experience and there are so many options to choose from! -
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Chris Sent on 11/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience
Wow! The experience at Kleinfelds was everything I dreamed of and more. It was surreal to step inside the doors and even more unbelievable to see the familiar faces all around from Say Yes to the Dress. Everyone was extremely professional and helpful. I had gone to a few other stores in the area, some of which were not great experiences, and my experience at Kleinfelds blew them all out of the water! I was so happy to be paired with Dianne because she listened to my wants and was the one who picked out the dress I ended up falling in love with! My appointment was during a special event with Hayley Paige’s collection which turned out to be perfect timing since I got one of her dresses and was given a discount as well. I got the chance to meet Hayley- she was incredibly sweet and was able to help me make some custom changes to a dress to make it perfect for me. After I said Yes to my dress, the finance department helped make the process easy. I had my dress shipped to me since I lived out of state which was nerve wrecking but it arrived in mint condition. The experience at Kleinfelds is worth every penny!!!! -
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Rachel Sent on 11/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
perfection to say the least
Just go! You won't regret it. Seriously, why would you go anywhere else for the one special dress where there would be pictures of you forever? JUST GO! -
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Rebecca Sent on 11/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Experience
Being a NYC native and having watched Say Yes to The Dress I knew I had to visit Kleinfeld at least for the experience when I went in search of my wedding dress. Well needless to say I said Yes to the Dress there. My budget was probably average for most, maybe slightly lower for those who visit the store but that didn't stop Lisa from giving me excellent service. She was attentive, stayed within my budget and really listened to what I was looking for. I also decided to go through Kleinfeld for my alteration and couldn't have been happier with Ayana as my fitter. She was fantastic!!! Would recommend to anyone. -
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Stephanie Sent on 11/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Dream Dress
At the risk of sounding like a cliche, my Kleinfeld experience truly made me feel like a princess. When I went to pick out a dress I had Debbie as my consultant, and she understood my vision immediately. I tried on about 5 dresses, and found the one. It was a Michelle Roth gown, and since it was during her trunk show I got to meet her. She helped pick out the perfect veil to go with the dress. I still had an appointment at another salon scheduled for that day, and she didn’t put any pressure on me to make a decision on the spot. She gave me her card and told me to come back the next morning if I wanted the dress. When I came back the next day, she said “I had a feeling you’d be back.” The designer of the gown came back when I tried it on again, and she even did my measurements and talked about how she would customize the pattern for me.
I also went with Kleinfeld for alterations, and that whole process was smooth as well. Lule was my fitter, and she made me feel beautiful during every fitting. She talked through all of the changes they would make, and listened to me to make sure the dress looked exactly how I wanted. During my second fitting, one of the managers came up to us and asked if this was the final one because the dress already fit so well. It turned out to be everything I wanted in my dress. I couldn’t be happier! -
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Jeannine Sent on 11/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Yes!... Loved!
We had the most amazing time! She said, "YES! to the Dress" -
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Danica Sent on 11/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love at first pin
I tried on exactly one dress. 😭 Day three into dating my (now) husband, I found myself browsing Pinterest, visualizing what it would be like to marry the man I already knew in my heart to be my husband (because: VIRGO). This Pnina Tornai gown was the dress of my DREAMS, but I pinned the dress purely as inspo since Pnina Tornai designs dresses exclusively at Kleinfeld Bridal in New York, and when would I be traveling to NY?! When Regg popped the question, we got into planning mode almost immediately and I’d picked out a few bridal boutiques in Virginia for me and my mom to visit, but not before showing her “the dress to rule them all.” One look at the gown and the bridal inventory for the boutiques I proposed, and my mom said absolutely not ... she told me we would be flying to New York to try on the dress, even if only to rule it out because she knew I would never stop dreaming of it and nothing would ever measure up. One of my bridemaids was amazing enough to meet us there 😭 So yes, I tried on exactly one dress. It fit like a GLOVE and I was pretty sure it was the one. But as soon as I saw the tears run from my mother’s eyes the deal was sealed and I said “Yes” to the dress, in the very bridal parlor where the saying became a thing. Thank you to my AMAZING, loving, selfless mother for moving MOUNTAINS to make my dream dress a reality while creating memories to last us a lifetime, together. --
The Kleinfeld's team was a DREAM. Paula was amazing from the very start. It just so happened that her room number is 11 and 11 is my life path number, birth date, and our anniversary. We took it as a sign! Josephine in alterations was such a joy to work with each and every time we came to visit! She began to feel like extended family! If I could do it all over again, I'd do everything exactly the same way! I wouldn't change a thing. I HIGHLY recommend the Kleinfeld experience for any new bride!-
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+14 photos
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Kelsey Sent on 10/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy peasy
We worked with Janet! She’s been at Kleinfeld for over 20 years and helped me find the perfect dress (for only half of my budget!) in 90 minutes. -
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Elaine Sent on 10/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Vast Variety
They literally have everything you could want and the best part is they will make it work with your budget! Staff is so friendly and personable!! -
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Morgan Sent on 10/18/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible Experience
Kleinfeld literally is every girls dream come true. From the minute you walk in, up until your initial meeting with your bridal consultant, the entire experience was flawless and extremely well executed. Everything that happens on the TLC show “Say Yes to the Dress” actually happens! I was blown away with the service and staff who made me feel extremely comfortable and important, as every bride should be! The designer of my dress Pnina Torani had a trunk show the weekend I was there trying on dresses so I even got to meet her! She was extremely sweet and down to earth. It was such a cool experience to have without being on the show!
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Amanda Sent on 10/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and Spectacular Experience
We had Lisa and she did not sis point. I was afraid I wouldn’t find the YES dress, but I did!! I gave her my vision and they out did themselves. I found my perfect dress and was able to get a beautiful veil had the best experience. So much fun!! -
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Lauren Sent on 10/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved Kleinfeld Bridal!
I had an AMAZING experience getting my dress at Kleinfeld Bridal. From my first time trying on dresses to my final fitting, everyone was friendly, helpful, and patient. They worked with me to help me find my perfect dress, and alterations fitted it to me perfectly! -
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Elena Sent on 10/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
Dress shopping was truly a pleasure! The alterations were perfect and I could not be happier!! -
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Barbara Sent on 09/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Fit
I entered the shop expecting to spend a lot however my consultant helped me find something amazing at half my budget! I looked like a million bucks on my wedding day. Didnt expect to find my dress there but I was happily wrong. Looking forward to my vow renewal! -
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Sharen Sent on 09/23/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Customer Service
I had a wonderful experience with the Kleinfeld staff. Everyone worked effortless to ensure my gown was perfect for my big day. I would definitely recommend to a friend. -
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Darah Sent on 09/13/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made my wedding dress dreams come true
Judith was the MOST amazing bridal consultant ever and DELIA is truly the best alteration specialist. Working with the two of them was MAGICAL! They made my wedding dress dreams come true!!!! xo -
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Lauren Sent on 09/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful store
I had an amazing experience trying on wedding dresses! I felt important, beautiful and well taken care of when I visited the store! There were so many gorgeous dresses!! -
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Shereen Sent on 08/30/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jaw dropping dress !
Awesome as usual. I went to a road show in New Jersey and found my amazing dress. The price was normally 15,000 but we got it marked down for 1,000😁 -
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Christina Sent on 08/26/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Superb! I loved my experience
My consultant saw my vision after a conversation! He brought in like 8 dresses I tried on 4 and the third One was it! -
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Milly-Ann Sent on 07/30/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dress fit like a glove
I saw this dress and fell in love! It was corset style and I needed no alterations! Getting my dress at Kleinfeld was truly an amazing experience, I would do it all over again! -
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Carolyn Sent on 07/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
Such a large selection, professional staff who helped us fine the perfect dress -
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Suhayl Sent on 07/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kleinfeld is more than a TV show! They're perf.
Kleinfeld was such a lovely expierience. My consultant helped me pick out my dress and made sure that i didn't let the noise of what everyone else wanted for me cloud my judgment. After I selected the perfect dress for me the alterations department helped make it fit perfectly fit! Maria, my alterations woman, was patient and kind. She gave recommendations and remained honest about what would work and what wouldn't work. I loved my experience at Kleinfeld! -
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Brian Sent on 07/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome Experience!
We live in Boston and had to travel to NY several times in order to find the dream dress. Last year April I had found the perfect dress. Months later I found out I was pregnant! The dress I had picked no longer fit. So of course, I had to find a new dress. The Kleinfeld team was extremely helpful, flexible, and friendly throughout this whole process. Yes, the store can get busy and a lot is going on. But be patient and give yourself time. Great team and store. -
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Samantha Sent on 07/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my perfect dress at Kleinfeld
Had a great time picking out my dress with my mom and friends at Kleinfeld. Beautiful store and tons of inventory to choose from. I had a very specific style in mind that is not so common. Our stylist worked hard to find me options and we narrowed it down to a favorite. The tailoring experience was fabulous--Anna did such an amazing job and was patient when I went back and forth between wanting it tighter or looser. It came out just right, could not be happier. -
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Jillian Sent on 06/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A true fairytale
It has been my dream since I was a little girl to go to Kleinfeld’s and I was lucky enough to have this be my first and only stop on the hunt for my dress.
My consultant was Farrah and she made me feel just like you watch on the tv show. She pulled numerous Hailey Paige dresses I printed out and even pulled Hailey in to see me in each of her dresses! (It was her trunk show, so she was there all day!) In the end it was Farrah who selected THE dress, a Blush Hailey dress - I immediately cried and knew she had found the winner, just based off of our discussions.
Akela was my seamstress and she was a dream to work with! The dress was ordered a size larger up top and by the third fitting you never would’ve known! The dress fit like a glove and could not have been any more perfect. Akela made me feel so comfortable every fitting and made an already beautiful dress absolutely perfect!-
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Kelly Sent on 06/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
I had a wonderful experience at Kleinfeld. From my original appointment, to my several fittings, everything went very smoothly. I had to ship my dress out of state and it arrived on time and packaged perfectly. I would definitely recommend Kleinfeld to any bride! -
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Grace Sent on 06/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A dress for every woman
Kleinfeld's has all of the dresses, in all of the prices. The assistants are so helpful and are comfortable to work with. I chose to use their alternations service, too and it was so quick, easy and high quality. I tell anyone looking for a dress to go there.-
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Nia Sent on 06/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best dress shopping experience
I had my heart set on going to Kleinfeld’s for my dress and they exceeded my expectations. They provide mimosas for you and your entourage while you wait for your appointment, they even gave me a mini bottle of champagne to take home and had bottles of water for us which was really cute. My consultant Candace was the sweetest, she was patient and a really dope person. Just the best! And I even got to meet Shay and took pictures with him.. loved him! Candace brought me dresses that I showed her and also what I described but the dress I ended up picking was something she brought out for me. Everyone loved it, I’m beyond happy with my decision. Fast forward almost a whole year.. the dress is altered and home with me :) I’m still so happy with my experience at Kleinfeld’s. (Dress not pictured)-
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Ashleigh Sent on 05/30/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn’t have asked for anything more!
From my very first day with Kleinfeld, to the day I picked up my dress the week before my wedding, everything went exactly as I would have hoped. I went to Kleinfeld last May to try on dresses, and had the perfect consultant, only showing me dresses in my price range, and of all different styles she thought would look right for me. I fell in love with a Maggie Sottero and purchased the dress that day!
I also had all of my fittings with Kleinfeld which was perfect! My seamstress did an amazing job making sure my dress fit me like a glove! I had 4 fittings overall, and by the last fitting we were good to go! My dress was so comfortable and fit perfectly I only wish I could wear it every day!-
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Heather Sent on 05/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Farrah is a rockstar!
I always wanted to go to Kleinfeld's, being a fan of Say Yes to the Dress since I was a teenager, so I was worried I had set my expectations too high. But I was wrong - it was everything I dreamed! My bridal consultant Farrah, which coincidentally was the consultant for my FSIL who is getting married this month, was a rockstar! She laughed with my family, listened to everything I wanted, and stayed wayyy beneath my budget. I felt like she genuinely cared about my experience. I said Yes to the Dress and I can't wait for my big day. Thank you Kleinfeld's and Farrah! -
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Jessica Sent on 05/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
Loved the girls who helps me! Everyone is so nice and wants nothing but the best for you! -
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Selena Sent on 04/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Supported & Budget-Friendly
My bridal appointment to actually find my dress went amazing. Candace truly targeted what I wanted and found me some beautiful gowns and narrow down the elements I was looking for. She stayed well within my budget and I felt she truly wanted to help me look and feel my best. My experience with their alterations department has also gone well ! -
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Meredith Sent on 04/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thought it was hopeless until Kleinfeld
It was really exciting going to a place to get my dress after seeing it on tv for so long. I flew in from Texas, so it was a largely anticipated trip! I also had a terrible experience thus far, trying on over 40 dresses and thinking I was never going to find the one. Francesca was amazing though and helped me find exactly what I was looking for. I got so many compliments and was so happy with my dress, I wish I could wear it again! -
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Toni Sent on 03/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A dream for many years.
I always wanted to experience the Kleinfeld moment with my granddaughters. First to get engaged was Jen and we brought family from Ohio, Rhode Island Tennessee and Maryland.
Best of all we had Lisa as our consultant who made all of us feel like the most important clients of all. Lisa MADE the dream come true. My granddaughter said Yes To The Dress and we have the marvelous memories of our Kleinfeld experience. Smiles all around!! -
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Alyssa Sent on 03/05/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best of the best
I had been to a few other bridal shops in Manhattan and had not found a dress. I made my appointment at Kleinfeld not thinking I would actually find my wedding dress here, I was more so going for the experience with my parents. I had preconceived notions that they would be rude, just have really expensive dresses and I would feel out of place but I was SO wrong. They were without a doubt so much more professional and helpful than any of the other bridal shops I went to. I was paired with Michelle and she was beyond helpful, kind and supportive. She was really knowledgable about the inventory and pulled some really beautiful dresses for me. She was constantly uplifting me but would be honest when something didn't look good, she was genuine and wasn't trying to talk something up if it wasn't right, she really was searching for THE dress. We finally found one that I fell in love with, a Michelle Roth, Opal. I decided to do my alterations at Kleinfeld which I also HIGHLY recommend, they are the best in the business and they take pride in their work. I worked with Silis and she was a dream. She constantly had a smile on her face and worked tirelessly to make my dress fit like a glove. On my last fitting, a week before the wedding, I tried the dress on (for what I thought was the last time) and when I lifted my arms up, the dress fell off me, I lost too much weight since the last fitting. I was secretly happy that my workouts worked, but the look on Silis' face was less excited. I had to go back 3 times in 2 days and they had to get the manager involved. I was in a panic, but they stayed professional and made sure I wasn't walking out with the dress until it was perfect, which it was by the end. Overall, I HIGHLY recommend going to Kleinfeld!-
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Lia Sent on 02/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
The consultant at Kleinfeld was great. My dress did not fit when it came in, and the alterations team fixed it no problem. Recommend getting alterations done here for your dress. -
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Ashley Sent on 02/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Dresses!
Gorgeous dresses with experienced staff who can help you find the dress of your dreams. -
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Amber Sent on 02/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience
Saying yes to the dress at Kleinfeld was such a wonderful experience. They listened to my wants and needs and helped me find the dress of my dreams within an hour. -
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Ashley Sent on 02/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
One stop shop!
Originally went to Kleinfeld to get my bridesmaids dresses, which was an easy enough success, but then they were having their pop-up shop in NJ & being curious browsed through. Not only was I ecstatic to have found the perfect bridesmaid dresses in the perfect color, but the pop-up shop did not disappoint! I found the exact concept that I thought I would never be patient enough to find. Overall Kleinfeld proves to be the best & I’m so happy with the results! -
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Caroline Sent on 02/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
I was a little nervous when I first walked in. The place is massive and this was my first stop on the wedding dress hunt. Thankfully I was paired up with the dream team of Judith and Ariel. They knew exactly what style would work the best for my shape and listened to all my likes and dislikes. The knowledge of their inventory was remarkable. They stayed well within budget and I walked out the door with the perfect dress. I can definitely understand how the experience could be overwhelming for some, but my team kept me feeling very safe and sheltered. -
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Roberta Sent on 12/05/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kleinfelds Is The Best For A Reason!!
After looking at 5 places for a wedding gown, my daughter wanted to check out Kleinfelds in NYC. We worked with Paula Hittner and she knocked it out of the park, as the dress that my daughter decided on, was beyond perfect her! It fit her like a glove and she looked more beautiful than I have ever seen her. Maria M. was the seamstress and she should be commended for her patience and talent. The December 2, 2018 wedding just took place and my daughter looked like a princess. If you go to Kleinfelds, make sure to request Paula Hittner as your salesperson and Maria M as your seamstress. -
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Lindsay Sent on 10/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kleinfelds was truly a DREAM! It was an experience fit for every bride because EVERYONE truly makes you feel like a princess! My mom used to love watching "Say Yes to the Dress" and would tell my sister and I that when we got engaged, she would take us there. My wonderful mom passed away before my sister and I each got engaged but we both went to Kleinfelds to make our mom happy and thankfully, we both found the gowns of our dreams there! I went into Kleinfelds feeling nervous and emotional without my mom. I brought my sister and two cousins with me and when I met my consultant, Morgan McCullough, all of my nerves and sadness went away. Morgan had me pick out dresses and we got to know each other first before I had my sister come into the room. I felt this was important because Morgan got to know me and my vision without having any one else's opinions in my head. Morgan showed me tons of beautiful dresses for my very first dress experience and in that first time, I tried on THE DRESS. However, I did browse and return to Kleinfelds to try on more dresses to ensure that the dress I had fallen in love with was truly THE ONE! Thanks to Morgan, my family, and all of the consultants that helped me along the way, I had a FANTASTIC, seamless experience at Kleinfelds. I also had my mom with me in spirit and I know she was thrilled that I found THE DRESS at Kleinfelds! I'd also like to thank my amazing, talented, and overly kind seamstress, Akela Knowles, for making the dress fit PERFECTLY. My dress was made by Alvina Valenta and it was a romantic, elegant ivory cashmere a-line gown. I wanted to be a classy, romantic bride and I felt like one in this gown! Thank you EVERYONE at Kleinfelds, especially Morgan and Akela! It was truly a dream!-
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Molly Sent on 09/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would go back again and again and again if I could. The whole process is just an amazing experience. Everyone we encountered from the receptionist, financial office, wedding dress consultant and shipping team made me feel so special and everyone wanted to accommodate me in any way possible. Ashleigh Pichon who was my wedding dress consultant was absolutely amazing. She stayed within my budget and gave me exactly what I asked for. She also knew exactly what to ask me to help me decide between two dresses I loved. Thank you!!!! -
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Stephanie Sent on 06/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got my wedding dress from Kleinfeld and have to say I was very satisfied with the whole experience. Yes, it’s a busy salon with lots of brides but the associate that you work with really makes the experience. My first and only stop was at Kleinfeld. I worked with Robyn and she was so helpful. I went in there with no expectations and trusted her to find what would look best on my body. The second dress was I tried on was the one. I got a Randy Fenoli dress that was stunning and in my budget. The whole alteration process was very smooth. Ana was my seamstress and she was fabulous. The day of my wedding EVERYONE came up to me saying how gorgeous my dress was and that it really stole the show. I recommend coming to Kleinfeld and trusting the associate because they will make you look and feel gorgeous. -
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Ashley Sent on 06/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Going to Kleinfeld to get my dream wedding dress was everything I could have ever imagined. They made me feel so special and made sure that I found my perfect dress no matter how long it took. They made everything feel so personal and designed around me, they helped me choose dresses to try on, jewelry, and even allowed me to meet the designer of my dress since she was in town the same time I was. I could never thank them enough for the pure joy I felt when I stepped into my wedding dress for the first time. I loved every minute of it and if I could do it all over again I would.! -
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Mariel Sent on 03/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
WOW. Just wow. I'm not sure what I was expecting walking into Kleinfield Bridal.. I was excited to have the opportunity to try on dresses at a world renowned bridal boutique and stepping through the front door I became a little nervous by how huge and beautiful and busy it was. However, my nervousness was immediately put to rest when we checked in and I met my amazing consultant, Paula Hittner. I was not expecting to say 'Yes' to a dress that day. It was only my second time trying on dresses and they have so many dresses I never imagined I would find the one. Everyone there worked as a team, I incorrectly favorited my dresses on the website, so Paula quickly took a look at the dresses I liked from my phone, and pulled some colleagues together to grab all of my favorite dresses to try on so. Paula was genuine, asked all the right questions, and you could tell she really loved her job. I was so lucky to have her! We stepped into her room, we started trying on dresses and to my delight, my talented consultant was able to listen to what I liked, and kind of liked, and didn't like, and we started moving towards dresses based on my feedback. Paula was outstanding. We found a dress that I liked, but didn't love, mentioning that it was 'almost' perfect and with Paula's knowledge of their inventory coupled with her ability to hear and understand my vision led her to proclaim that she had a wonderful dress and mind, she grabbed it and within and hour from walking through the door I was saying 'Yes!' I was a little nervous at first that the experience would be more pushy towards trying to get you to go over your budget, but that wasn't the case. There are beautiful quality dress options at many different price points. Paula so sweetly introduced me to various colleagues, I was able to chat with the wonderful Joan Roberts, and they both made me feel like part of the family. I can't recommend Paula or Kleinfield enough, I am so happy with my experience and still on cloud 9 :) -
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Amy Sent on 12/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff was friendly and my dress fits perfectly. -
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Jessica Sent on 12/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would recommend Kleinfeld to everyone looking for a wedding dress. The staff is friendly and will work with you to find the perfect dress. The fitter that worked with me, Suzana Kocllari was absolutely amazing. She tailored my dress to fit my body and it looked stunning. She did such beautiful work. -
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Myranda Sent on 10/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was by far one of the best decisions I have ever made!!! It was everything that I wanted and more!! It was so worth the multiple trips made from the selection to the alterations! Debbie was my consultant and I think I had a heartache when she called my name! Of course I have seen her on the show but I didn't realize that the consultants on TV worked with brides not on the show. She picked out the perfect dress based on the options that I brought but within my budget, however turns out I didn't like that dress, I didn't get the feeling I was hoping for. Debbie went and picked out a dress she thought I would look good in and BAM, that was the dress that I bought!! Not only did she find me the perfect but also a veil and a head piece. Everything matched so well together, like they were all made for each other and meant to be together!! The dress was even under my budget!! I was able to get my headpiece, veil, the dress, and the alterations for my original budget!!
The alterations department was just as amazing!! Josephine was awesome! I had a mild panic attack when she got the scissors out and just started cutting but she definitely knew what she was doing!! I loved that every time I went back for another appointment I got to meet with her, so we were on the same page every time. Every attached she made was perfect, she knew exactly what needed to be done! It fit like a glove!
This was definitely a trip of a lifetime!!! To top it all off, during one of my alterations appointments one of the owners, Mara walked by and I got so excited! She came over an introduced herself and made she I was having a good experience!!-
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Gianna Sent on 10/24/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot thank Kleinfeld for helping me select my dream wedding dress. I went to three shops prior and never felt like it was a special experience. I did not have a high budget (as typically seen on the TV show), but they found me multiple options. Ashley was my consultant on the day I found the dress. She was so nice and down to Earth. Suzana was my seamstress. She did an unbelievable job. My dress fit me perfectly. There is no place like Kleinfelds. -
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Kelsey Sent on 10/22/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Going to Kleinfeld Bridal was the best decision I ever made! I worked with Shay and he knows exactly what he is doing. He allowed me to try on the dresses that I liked online but also picked what he felt would look best on me. I tried on his choice first and it ended up being the dress I purchased. The staff is super friendly and made the purchasing process so easy. They have already been in touch numerous times and I just purchased my dress on Friday. I would HIGHLY recommend going here! -
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User3246484 Sent on 10/10/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was a little worried it would be a hyped up experience. But it was amazing! If you have any self image issues or are concerned, don't be! They are the kindest people who truly know what they are doing. If you want the best experience and to get your moneys worth on alterations, this is your place. -
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Rachael Sent on 09/16/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I filmed Say Yes to The Dress about a month ago, and ended up picking a dress from the show. After leaving I was having serious doubts and my fiance convinced me to sleep it off and see how I felt in the morning. The next day I called Ronnie to tell him how I was feeling. He was super helpful- since I called so soon after ordering the dress, the dress order hadn't been placed yet and Ronnie was able to cancel the order and apply my original deposit to whatever dress I was to get next. He also made a new appointment for me to come back and try on additional wedding dresses. He didn't make me feel bad about second guessing the dress and made sure that the consultants/anyone else wasn't pressuring me (they weren't!!! Just caught up with all the opinions and emotions of my entourage).
I just went back to Kleinfelds this past week for my new appointment with my same consultant (Dianne- who is AMAZING!) and ended up getting a Pnina dress that I am in LOVE with. I am so happy and excited now to marry my fiance in a beautiful dress. Overall great experience- everyone there truly just wants the bride to be happy and end up with a dress she loves- which I did! -
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Sarah Sent on 08/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a great experience!... I SAID YES TO THE DRESS!
I'll be the first to admit that the only reason I went to this shop was because I wanted to see the famous shop from "Say Yes to the Dress." I went with an open mind hoping that I would find my dress but not really quite knowing what to expect. I had only been to one other shop to try on wedding dresses and still wasn't 100% sure what I wanted. My consultant worked tirelessly with me until I found "the one." NEVER in a million years would I have pulled my dress off the rack. I thought it looked absolutely ridiculous in the bag. But, I'll never forget the moment that I stepped into "my dress." I spent the first 3 seconds looking at myself thinking I looked ridiculous. But then something happened..... I stopped and really felt it and really looked at myself. This was MY dress. I don't know how she did it but my consultant found the dress of my dreams! I SAID YES TO THE DRESS!!!! I can't comment on their alteration service because I had them done at a shop closer to home. The dress shopping and buying experience was absolutely incredible though! -
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Caitlin Sent on 07/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dreams come true at Kleinfelds! I had the most amazing experience at Kleinfelds! I would give 100 stars if I could. I had been dreaming about my wedding since I was a little girl. I knew exactly what kind of wedding dress I wanted but I had a really hard time finding it. I made my appointment with Kleinfelds and in the meantime perused Philadelphia and South Jersey bridal boutiques. None of them even matched neither the service nor the selection of dresses that Kleinfeld's offered. I met with my bridal consultant, Paula. She was very pleasant. Paula did not make me feel stressed, rushed, or pressured to find and/or buy a dress. She was very open to trying whatever I wanted on and gave some great recommendations. She made me feel confident and made me feel as if I was shopping in a small boutique. I found a dress I really liked but did not LOVE. I wanted to give it some time to think about. After a few weeks, I made an appointment for a second visit. I tried on the dress and told her the things I did not like about the dress. It was a Pnina Tornai. She informed me that Pnina was there and within minutes Pnina was in my dressing room!! After talking, Pnina offered to customize the wedding dress that I dreamed of! I absolutely LOVE LOVE LOVE my dress and my veil. The moment I put it on, I just knew it was right-I felt like a princess. I have received (and are continue to get) SO MANY compliments about my dress. Every time I walk into my room (at my parents house) where my wedding dress is hanging, I get the butterflies and it quickly brings me back to the best day of my life! I had alterations done by Susan. She is also WONDERFUL!! Overall the very best experience here! :-) -
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