Kite's Wedding Gown Specialists Reviews
View more informationReviews
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
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Featured
Hillary D. Sent on 12/22/20215 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience
Melissa at Kite’s is a genius! You’ll see in the attached photos that I had my mother’s wedding dress from the 80s that was yellowed and stained. A few weeks with Melissa and it was bright white, no stains anywhere and in pristine condition. She answered all of our questions and was incredibly nice to my mother and I. She was honest every step of the way. I would recommend her to anyone.Melissa at Kite’s is a genius! You’ll see in the attached photos that I had my mother’s wedding dress from the 80s that was yellowed and stained. A few weeks with Melissa and it was bright white, no stains anywhere and in pristine condition. She answered all of our questions and was incredibly nice to my mother and I. She was honest every step of the way. I would recommend her to anyone.-
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+3 photos
Kite's Wedding Gown Specialists's reply:
Thank you so much Hillary for this wonderful review! We are so happy that you had a great experience with Kite's and are honored that you chose us to take care of your Mother's vintage wedding gown. Congratulations on your upcoming wedding, thank you for allowing us to assist you with your special day! -
Quality of service
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Whitney B. Sent on 08/04/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely amazing!!
I was blown away by this service and they exceeding my every expectation. They made me feel so at ease even with the stress of the wedding and made me feel like royalty. Prompt reply’s and prompt delivery. 10/10I was blown away by this service and they exceeding my every expectation. They made me feel so at ease even with the stress of the wedding and made me feel like royalty. Prompt reply’s and prompt delivery. 10/10 -
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Sydney D. Sent on 12/14/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome quick service for wedding dress pressing
Such a huge help to me right before my wedding! Was able to drop off my dress to get it pressed and pick it back up that same day.Such a huge help to me right before my wedding! Was able to drop off my dress to get it pressed and pick it back up that same day. -
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Josh H. Sent on 12/14/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stellar experience!
Melisa was absolutely amazing and personable. It’s clear she has a passion for what she does and helping others. We really appreciate the personal service! My wife is very happy and that makes me happyMelisa was absolutely amazing and personable. It’s clear she has a passion for what she does and helping others. We really appreciate the personal service! My wife is very happy and that makes me happy -
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Misty Sent on 11/09/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Attention to detail.
This dress was worn for an outdoor wedding. And was partied in most of the night. We knew from the beginning we would have to send it off to be professionally cleaned. Honestly I was worried that they would never be able to get all the dirt and stains out.
We are amazed by the workmanship these ladies have done. I can not think them enough for the care they showed for our daughters dress.
This dress was worn for an outdoor wedding. And was partied in most of the night. We knew from the beginning we would have to send it off to be professionally cleaned. Honestly I was worried that they would never be able to get all the dirt and stains out.
We are amazed by the workmanship these ladies have done. I can not think them enough for the care they showed for our daughters dress.
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Quality of service
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Emily B. Sent on 11/08/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely PERFECT!
So grateful for such a wonderful vendor!
Brought my wedding gown back to life in the most PERFECT way possible. Forever thankful!So grateful for such a wonderful vendor!
Brought my wedding gown back to life in the most PERFECT way possible. Forever thankful! -
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Sarah G. Sent on 04/23/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Outstanding advice and explanation of their service by Melissa
Kites cleaned and restored a Brussels lace antique wedding veil from 1937 worn by 15 members of our family in preparation for our daughters wedding. They carefully repaired the small amount of dry rot and restored the color to the original creamy white. I researched cleaners all over the country and Kites was the best! Thank you!Kites cleaned and restored a Brussels lace antique wedding veil from 1937 worn by 15 members of our family in preparation for our daughters wedding. They carefully repaired the small amount of dry rot and restored the color to the original creamy white. I researched cleaners all over the country and Kites was the best! Thank you!Kite's Wedding Gown Specialists's reply:
Thank you so much for this wonderful review! Assisting families in restoring and protecting cherished heirlooms is why we love what we do! It was a pleasure working with you! -
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Shirley L. Sent on 12/20/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Melissa was very professional
Good place to go for cleaning.Good place to go for cleaning. -
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Amanda Q. Sent on 12/16/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience with Melisa! She rocks!!
Melisa and her staff went above and beyond for me!! Great service Thank you!!Melisa and her staff went above and beyond for me!! Great service Thank you!! -
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Marla M. Sent on 04/26/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They treated me like family
When I brought my dress in I didn’t realize all of the flaws it had until Melisa pulled it up on the pulley and I was so scared because my big day was less than a week away. She assured me they would do everything in their power to make my dress as perfect as possible and she did even more than that!!! I will forever be great full I went to kites wedding specialist because they treated me like family! I was in happy tears when I left from dropping off my dress as well as when I put it on to walk down the isle! If I could give more than 5 stars I would!! We will be having my dress preserved here as well as getting my husbands suit dry cleaned! This is now my home for dry cleaning!!When I brought my dress in I didn’t realize all of the flaws it had until Melisa pulled it up on the pulley and I was so scared because my big day was less than a week away. She assured me they would do everything in their power to make my dress as perfect as possible and she did even more than that!!! I will forever be great full I went to kites wedding specialist because they treated me like family! I was in happy tears when I left from dropping off my dress as well as when I put it on to walk down the isle! If I could give more than 5 stars I would!! We will be having my dress preserved here as well as getting my husbands suit dry cleaned! This is now my home for dry cleaning!!-
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+2 photos
Kite's Wedding Gown Specialists's reply:
Thank you so much Marla for your amazing review! It was a pleasure working with you and we are so happy that we were able to assist you with your gown and get you ready for your wedding day! We are very grateful for you! Congratulations! -
Quality of service
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Bethany S. Sent on 11/30/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent service!
Kites Cleaners is a household name in Fort Worth for a reason! This family-owned business has been in business for many years and they still treat every customer like family. I needed my wedding dress dry cleaned in a week and they made it happen with a smile on their face and applied as many discounts as possible. I highly recommend using Kites Cleaners for all your dry cleaning needs, including wedding apparel. They also have lots of experience restoring and preserving wedding dresses. Thank you Melissa!Kites Cleaners is a household name in Fort Worth for a reason! This family-owned business has been in business for many years and they still treat every customer like family. I needed my wedding dress dry cleaned in a week and they made it happen with a smile on their face and applied as many discounts as possible. I highly recommend using Kites Cleaners for all your dry cleaning needs, including wedding apparel. They also have lots of experience restoring and preserving wedding dresses. Thank you Melissa!Kite's Wedding Gown Specialists's reply:
Thank you so much Bethany for this amazing review! We are so happy that you had a great experience with our team and that we were able to assist you with your wedding gown! We are so honored that you chose Kite's for the care of your gown, and we look forward to assisting you with any other garment care needs in the future! Thank you for being a great part of the Kite's Custom Cleaner's family and congratulations on your marriage! -
Quality of service
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Katherine A. Sent on 11/02/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great, suburb service
Melissa was superb in the restoration of my mother’s 1950’s wedding gown. Since the gown was hand made by my grandmother, restoring it was a gigantic leap of faith. I had looked online for DYI methods, and had even tried one, with disappointing results. So glad I turned to Kites. The gown looks amazing. My mother was so surprised and pleased. Thank you Kites Cleaners!Melissa was superb in the restoration of my mother’s 1950’s wedding gown. Since the gown was hand made by my grandmother, restoring it was a gigantic leap of faith. I had looked online for DYI methods, and had even tried one, with disappointing results. So glad I turned to Kites. The gown looks amazing. My mother was so surprised and pleased. Thank you Kites Cleaners!Kite's Wedding Gown Specialists's reply:
Thank you Katherine! We are always thrilled to revitalize vintage gowns to their original splendor, and we are so happy that we were able to assist you with this very special garment for your family! We sincerely appreciate you for trusting Kite's with your Mother's handmade gown. Thank you for choosing Kite's Wedding Gown Specialists! -
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Destiny W. Sent on 10/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Steaming & Preservation
The Kites team is awesome! They prepped my dress perfectly and now are cleaning and preserving my dress. Melissa and the rest of the ladies on the team are so sweet and become your friends very quickly!The Kites team is awesome! They prepped my dress perfectly and now are cleaning and preserving my dress. Melissa and the rest of the ladies on the team are so sweet and become your friends very quickly!-
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+5 photos
Kite's Wedding Gown Specialists's reply:
Thank you so much for your amazing review and for sharing your gorgeous photos with us Destiny! We are so happy that you chose Kite's Custom Cleaners. Melissa is still raving about how much of a delight you were to work with! We hope to assist you with your garment care needs in the future, and congrats on your wedding! -
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Remi K. Sent on 09/13/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Dress Cleaning
They were able to fix my snags and get my dressed cleaned and ready for the wedding within 2 weeks! They were very polite too!They were able to fix my snags and get my dressed cleaned and ready for the wedding within 2 weeks! They were very polite too!Kite's Wedding Gown Specialists's reply:
Thank you Remi! We are so happy that you were pleased with your gown, we are always happy to assist bride's in looking picture perfect for their big day! Thank you for choosing Kite's Custom Cleaner's for the care of your wedding gown! -
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Lara B. Sent on 07/31/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I took my daughters wedding dress there after the ceremony so we could take it back to the resale company. It looks like new again!
They did a great job getting the dirt off the bottom and the makeup off the straps! They were very friendly and helpful through the whole process!They did a great job getting the dirt off the bottom and the makeup off the straps! They were very friendly and helpful through the whole process! -
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Rebecca Sent on 07/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Service!!
Melissa at Kite's Cleaners went ABOVE AND BEYOND to have my daughter's wedding dress pressed and ready to go for her big day! The dress looked amazing! I would highly recommend contacting Melissa if you want your wedding dress to look PERFECT!Melissa at Kite's Cleaners went ABOVE AND BEYOND to have my daughter's wedding dress pressed and ready to go for her big day! The dress looked amazing! I would highly recommend contacting Melissa if you want your wedding dress to look PERFECT! -
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Taylor Sent on 12/01/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Cannot put into words how impressed I am with the work Kite's Wedding Gown Specialists were able to do on my silk Haley Paige gown and Haute Bride accessories. I waited a full year after my wedding to even look at my gown and get it cleaned/preserved, so I was sure that the stains could not be removed, but my gown and accessories look brand new again. It is nerve-wracking to drop off such a special gown and trust someone to clean and preserve it, but Tammy at Kite's made the experience so personal and enjoyable. My dress and accessories are packed in a box with a viewing window and I believe they will last for generations. Highly recommend Kite's!!Cannot put into words how impressed I am with the work Kite's Wedding Gown Specialists were able to do on my silk Haley Paige gown and Haute Bride accessories. I waited a full year after my wedding to even look at my gown and get it cleaned/preserved, so I was sure that the stains could not be removed, but my gown and accessories look brand new again. It is nerve-wracking to drop off such a special gown and trust someone to clean and preserve it, but Tammy at Kite's made the experience so personal and enjoyable. My dress and accessories are packed in a box with a viewing window and I believe they will last for generations. Highly recommend Kite's!! -
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Carolyn Sent on 03/21/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Completely satisfied , very good experience, quick serviceCompletely satisfied , very good experience, quick serviceKite's Wedding Gown Specialists's reply:
Thank you so much for your review. We are so happy that we could be of service.
Gary Kite -
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User1198349 Sent on 06/12/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kites did a great job cleaning my wedding dress!!Kites did a great job cleaning my wedding dress!! -
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May Sent on 06/24/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service at an unbeatable price!Great service at an unbeatable price! -
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Mark A. Sent on 10/09/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They did a great job with the alterations in a way shorter time than anyone else could do it.They did a great job with the alterations in a way shorter time than anyone else could do it. -
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Irene Sent on 12/23/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service!
The staff are all kind and great quality work!The staff are all kind and great quality work! -
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Laurie Sent on 09/12/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I could not be more pleased with Kite's Cleaners on Alta Mere in Fort Worth for the job they did restoring my wedding dress. It was not just my wedding dress but an heriloom...it was also my great grandmother's wedding dress from 1905 made of fragile silk which had yellowed over time. The restoration technician, Carl Bear, used a special chemical to bring the dress back to its original color. He then steamed it and displayed it on a form in the Wedding Gown Room. It was a thrill to see this special 106 year old gown in such beautiful form! I have to admit I was very nervous about entrusting this gown to anyone. The staff at Kite's was very caring and hlepful in my journey in this process. The dress is now boxed in acid free tissue. I can take it out and view it with special gloves anytime. I am so thankful to have been able preserve this special treasure for a long time.I could not be more pleased with Kite's Cleaners on Alta Mere in Fort Worth for the job they did restoring my wedding dress. It was not just my wedding dress but an heriloom...it was also my great grandmother's wedding dress from 1905 made of fragile silk which had yellowed over time. The restoration technician, Carl Bear, used a special chemical to bring the dress back to its original color. He then steamed it and displayed it on a form in the Wedding Gown Room. It was a thrill to see this special 106 year old gown in such beautiful form! I have to admit I was very nervous about entrusting this gown to anyone. The staff at Kite's was very caring and hlepful in my journey in this process. The dress is now boxed in acid free tissue. I can take it out and view it with special gloves anytime. I am so thankful to have been able preserve this special treasure for a long time. -
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Andrea Sent on 03/07/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome service!!! I had two gowns cleaned and preserved-kites delivered them to me. Wonderful job!Awesome service!!! I had two gowns cleaned and preserved-kites delivered them to me. Wonderful job! -
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Valerie Sent on 07/08/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kite's cleaners is now cleaning both of my dresses and preserving them for me. I was very pleased with the service I received once I walked in the store. Can't wait to get my dresses back!Kite's cleaners is now cleaning both of my dresses and preserving them for me. I was very pleased with the service I received once I walked in the store. Can't wait to get my dresses back! -
Quality of service
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