Kinship Floral Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
71 reviews
Recommended by 99% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
+48
User photos
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Featured
Marie Sent on 04/09/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made our vision come true!
When we first started planning our wedding, the thought of the cost of florals stressed us out so we were thinking of doing DIY centerpieces. As our wedding date became closer and closer, we realized it would be more beneficial to pay a florist in the hopes that they would capture our vision. We were unsure where to begin and where we could find someone amazing and willing to work magic within our budget. Kerry was the first florist we contacted and met with. We threw many factors at her during that initial consultation: a large wedding, a limited budget, 2 brides (twice the bridesmaids), and a venue an hour away. Kerry listened, guided our decisions to respect both style & budget, provided creative options and arrangements and ultimately executed above & beyond our vision while landing right on budget. As you know or will soon come to find out, planning a wedding involves many ideas, hopes, and dreams of what your wedding day will look and feel like. However, it’s challenging to always know which specific details will make that experience come true. Trust me when I say, if you choose Kinship Floral, your breath will be taken away on that special day. Walking into our venue, we felt all the magic we had hoped for and the florals provided the look of romance & elegance we needed. We cannot thank Kerry & her team enough for making this process effortless and for giving us memories surrounded by so many beautiful florals.
-The DiPaolos -
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Hanna Sent on 10/18/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful florals
Funny enough, I never actually got to meet Kerri in-person...but I think that makes her work all the more impressive! She executed my vision beautifully - all via Pinterest, e-mail, and a couple phone calls. She was also super flexible when I wanted to add and remove services through the wedding planning process. And that was it - showed up on my wedding day, everything was perfectly arranged just as I had requested, and I couldn't have been happier. Thank you Kerri!!! -
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Melanie Sent on 08/21/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceeded Expectations
Kinship Floral was easy, and accommodating to work with. We had to change our date from 2020 to 2021, and they could not have been more helpful, and understanding. I changed my vision a few times, and they could not have been more helpful or easy to work with as changes were made. The day of our wedding everything exceeded my expectations for how beautiful it turned out. Highly recommend their services. -
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Ally Sent on 07/18/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful flowers, amazing service
Kerri and her team were such a dream to work with. Kerri helped me understand what I needed, listened to my "vibe" and vision and made it all come to life through her art - flowers. Kerri created such beautiful arrangements it was one of my favorite pieces of our big day!-
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+3 photos
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Eung-Mi Sent on 05/27/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING experience!
My husband and I got engaged in July of 2019, and had our wedding set for November 2020. Because of COVID, we had gone back and forth about whether we were going to go forward with a ceremony on our originally planned wedding date. We decided (VERY CLOSE) to the date that we were going to go forward with a very small ceremony. We still wanted to have some flowers to help set up our venue which would be a lot more empty than we had planned. We got in touch with Kinship Floral and they were INCREDIBLY HELPFUL. We had a phone consultation with them, and we gave them some basics for what we were looking for, and they came up with a beautiful arrangement. We are so happy with how they decorated our venue and with the bouquets and boutonnieres. We would highly recommend them! -
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Elise Sent on 11/25/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!
We are so incredibly grateful for Kerri/Kinship for being so flexible when we had to postpone our April wedding due to COVID. Our floral arrangements were absolutely stunning, Kerri was an absolute joy to work with, and the pricing is extremely reasonable. Highly recommend! -
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Kelsi Sent on 11/19/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!!
We hired Kinship Floral on our wedding day! Kerri and team were so prompt, easy to work with, and flexible with deliveries at multiple locations. They are affordable and the flower arrangements and bouquets were beautiful! Just as I wanted - fresh white flowers, simple but elegant. If you are in the Boston area I would highly recommend!! -
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Ann N. Sent on 11/16/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful and Unforgettable
Kerri and Team knocked it out of the park with our arrangement. They really listened and understood what we wanted to accomplish-- our altar was the centerpiece of the entire day! Cannot recommend them enough -
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Sophie Sent on 10/26/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If the Flowers of my Dreams had Flowers of their Dreams
Kerri is absolutely wonderful, WILDLY talented, and was incredibly accommodating and helpful during the entire process!
I was so unknowledgeable about the whole flower process - I just had inspiration images and I knew a couple flowers I liked and a couple I didn't but Kerri was so helpful in throwing together really informative quotes and helped talk me through all of my questions in the short time we had to organize this all. Not only did I contact her - I think - a little over a moth before the wedding but she was QUICK with everything. She was so on top of everything I really just had to chat with her on the phone once and exchange a few emails and she had my whole tiny wedding in the bag. I almost wish the process has been a little longer because I think it would have been so fun!
She even let us hold on to the stunning pedestals she put together for us at our house for a few days after the wedding because I was so in love with them and just wanted to be around them more.
Honestly - if you have no idea what you're doing, but want flowers that will take your breath away then Kerri is your girl. You absolutely will not be disappointed.-
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+5 photos
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Jeanette Sent on 10/26/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great to work with!
I was very happy with Kerri & Kinship work, professionalism, and flexibility.
They were very accommodating with my ideas for the centerpieces and I was very happy to see my idea come to life at my wedding. Highly recommend Kinship & thanks Kerri! -
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Ashley Sent on 07/13/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience despite even the pandemic
Kerri has been amazing to work with. I had no idea where to start and she gave amazing advice, was never pushy, was very flexible and just made the process so easy and enjoyable. I cant say enough about her! -
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Kelly Sent on 04/15/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A memorable experience
Where do I begin. First off Kerri, her mom and her team are the sweetest florist around. Their Showroom was so welcoming and warm. I have not a clue about florals, or what is in and trending and they made it all so clear and easy to understand. Of course my Pinterest page was filled with beautiful floral arrangements but I didn't know what was realistic for my wedding and the time of year. Kerri was so helpful and knowledgable of the floral market and how to make my budget work.
I could say all the obvious like they are professional and kind and attentive to all my needs but when you meet with them you will see for yourself
I still fall in love every time I look at my wedding photos.
I highly recommend making an appointment and meeting the team.
We love you
Kelly & Brian -
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Shirley Sent on 11/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful and vibrant
Kerri is a delight to work with and one of the most responsive vendors I worked with! My flowers were beautiful and all the girls loved their bouquets as well. I didn't give her a lot of direction so I'm glad she was able to put together such beautiful arrangements. I brought my flowers home and they stayed nice for another 2 weeks. Kerri was very flexible when I realized I needed my bouquets delivered to a different place than I originally said and she made sure everything was on time. She was also full of ideas to help keep costs low for me and never tried to over sell me on anything. I would recommend working with Kinship for any occasion. -
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Paige Sent on 11/25/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best part of my wedding, don't tell my husband I said that.
From inquiry to finished product, my experience with Kinship was top notch. Kerri was a genuine pleasure to work with – she was prompt in responding and was great at helping me refine my vision. I had never really thought very hard about what my wedding might look like, so I hadn’t really thought about flowers in advance but knew I wanted something elegant but not uptight. She somehow managed to unravel all my scattered thoughts and what she delivered was even better than I could have imagined. My bouquet was incredible, as were all the personal flowers. She added little touches of Queen Anne’s Lace – which made the bouquets feel very airy. What I loved most, though, was installation she did for the grand staircase at my grandparents’ house for the reception. It made the whole house feel like a secret garden. I would definitely recommend working with Kinship!! -
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Michelle Sent on 10/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful and tasteful!
We were so appreciative for Kerry and her team at Kinship to help us make our table centerpieces, bouquets, boutonnieres, and even a flower collar for our dog! The children in our bridal party even benefited from a floral magnet to avoid the pin! We asked for an assortment of hydrangeas and roses with greenery and she even accommodated our nautical theme by offering to tie rope around each bouquet. I also appreciated her flexibility to work within our budget by allowing us to utilize our own vases which helped us in the long run on costs! Our guests were very thrilled to win the centerpiece prize! Thank you for everything! -
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Jillian Sent on 10/17/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding on 9-1-19
Kerrie and Kinship did an amazing job, my flowers were beautiful and exactly what I wanted. Kerrie was super easy to work with and I felt the pricing was quite reasonable. -
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Melanie Sent on 10/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made my dream vision come true!
I loooooved everything about Kinship. Kerri and her team were very easy to work with. They were accommodating with my budget and helped work within it. But most of all they truly made my vision come to life. I sent them my bright, tropical mood board, and after the consultation, they knew exactly what to do. If flowers are important to you, you want them to be perfect, and they were.
Kinship had the best suggestion in place of an arbor, with these beautiful tall stands that held vibrant flowers and complimented the scenery and the wedding party SOO well. The bouquets were breathtaking. I was blown away. They added in red ginger and beautiful leaves to create the island look, and complimented them with bright and pale beautiful rose-type flowers that made everything so beautiful.
They were reliable, setting up before I even got there, which relieved a lot of my stress.
Everything was more perfect than I could imagine. THANK YOU!!!-
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+3 photos
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Jules Sent on 09/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri created the wedding of my dreams!
From the moment I first spoke with Kerri at Kinship Floral a year prior to my wedding I knew that she was the florist for me. My wedding was small, 75 guests, and I knew that I didn't require a great deal of floral arrangements. Kerri listened to what I was looking for and we emailed back and forth with pictures for inspiration. She was always communicative and uses a very efficient online proposal system that makes things so much easier to view your estimated proposal. When it came closer to the wedding and we had our meeting with Kerri, she created a beautiful mock-up centerpiece arrangement that was so helpful to visualize our wedding day. Kerri was always available by email to address changes and even gave us suggestions on where to find various other items for our centerpieces we were looking for. She even got on the phone with me a few days before the wedding to go over all final details for both the ceremony and reception flowers.
On our wedding day we had the ceremony and reception in the same location. I was taking pictures during my first look when I got a glimpse of the ceremony aisle and ceremony flowers and I was blown away. I stopped what I was doing to stare because it was so breathtakingly beautiful and she took my vision and created an even more perfect version. Kerri is single-handedly responsible for creating my perfect day and I've received dozens of compliments on how beautiful our wedding flowers were. My bouquet and the bridesmaids' bouquets were nothing short of stunning. When the box of flowers was brought into the bridal suite I was blown away. I had no idea that I would ever have such beautiful flowers for my own wedding.
Kerri is kind, helpful and above-all she is dedicated to her clients and helping them achieve their dream goals for their wedding. All the while staying within your budget and finding ways to help keep costs reasonable so that you can still have what you're looking for. Never once making you feel badly about needed to make changes or reduce costs. I couldn't be happier with how my wedding turned out. I highly recommend Kerri Abrams and Kinship Floral for any bride and groom to have the wedding of their dreams!-
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+2 photos
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Laura Sent on 07/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most exquisite floral arrangements brought my vision to life!
We are SO happy we found Kerri and Kinship on WeddingWire! Kerri was incredibly easy to work with, and fully executed what I was picturing in my head. Our guests raved about the centerpieces, and my bridesmaids all loved their bouquets. We met with Kerri twice in person, to discuss our desires and look at some designs. I was able to e-mail Kerri along the way adding ideas, changing things, and she was happy to make the changes and everything was so incredibly beautiful. I can't recommend them enough! -
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Hannah Sent on 04/03/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Experience
Kerri at Kinship was great to work with. We got in touch with her a little last minute, and due to our busy schedule we decided just to work with her over the phone/email. She understood exactly what we wanted (without us knowing anything about flowers or arrangements) and put together lovely pieces. The price was reasonable and there was no stress involved! -
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Brooke Sent on 12/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Affordable, kind, and professional!
Kerri was amazing to work with! I contacted her just under 2 months before my wedding because initially I did not think I would be able to afford real flowers. She did my bouquets and boutonnieres, as well a few low centerpieces. I was nervous to hire a florist because you don't really know what you are getting until the day but Kerri was excellent in seeing my vision. She adapted the flowers perfectly based on things we talked about over the phone, and and I got lots of compliments on the florals. Thank you Kinship! -
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Melinda Sent on 11/11/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best of the best
Wow I cannot say enough amazing things about kinship. I honestly think Kerri knew more of what I wanted than I did throughout the whole process. Their prices are so reasonable compared to all of the other florists I received quotes from and for that reason it was a nobrainer to meet with them. After meeting with Kerri (first vendor meeting of all our vendors) we were sold. I said what I thought I wanted and, knowing our venue so well, she showed me what I actually wanted and she was right. They made our arbor decor multipurpose and it looked, in both scenarios, as if it was made for that. BOOK KINSHIP!!! You will not be disappointed -
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Amanda Sent on 09/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend working with Kerri at Kinship Floral! I got married this past July and our flowers were wonderful. I didn't even need Pinterest - the vast majority of images I sent Kerri for inspiration came from Kinship Floral's instagram account (check it out!). There is something stunning and elegant about these designs, and the flower quality itself is very high. I also was very impressed with the customer service, how easy it was to coordinate things with Kerri, and the value for money with Kinship. I would certainly recommend Kinship to any of my friends getting married. -
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Paulina Sent on 09/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was so impressed with Kerri and her team’s work! My centerpieces and bouquets were breathtaking and exactly what I had envisioned! Kerri listened to what I wanted and advised what flowers could make my vision come true and make it better. Her experience and eye for detail are 100% evident in her work and I couldn’t be happier that I worked with her for my wedding! -
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Ashley Sent on 09/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri at Kinship floral is fantastic. She paid attention to so many small details and helped to make our wedding at The State Room incredibly special. Flowers were fresh and beautiful. Cost was extremely reasonable. From start to finish we were overly impressed with her work. Would highly recommend for any event! -
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Emily Sent on 09/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri is fabulous! Our bouquets and boutonnieres were perfect and I was blown away when I saw our venue for the first time. She does NOT disappoint! I really struggled with finding a florist - some proposals I received were through the roof! Kerri works within your budget to create your vision and I couldn't be more grateful. Don't hesitate to book Kinship! -
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Lauren Sent on 08/29/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kinship was beyond wonderful! Kerri, the owner, is a dream to work with. She is easy to talk to and just "got" my vision, even though I was bad at articulating exactly what I wanted. She was flexible working with me in regards to number of center pieces and last minute changes that came up. On the day of, flowers were delivered early and were absolutely beautiful! She provides wonderful quality for much less than other florists in the area. High recommend! -
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Yusef Sent on 08/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flowers are such an important component of the big day and truly play a role throughout the day. It is important to have a theme and we worked with Kinship on the color and theme for the ceremony, reception and bouquets. Kinship was on top of it all and was really good at understanding what we needed for our backyard wedding and worked with our budget too. We only wish Kinship could fill our home with flowers everyday! We highly recommend Kinship for any of your floral needs!-
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+3 photos
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Risa Sent on 07/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri and Kinship Floral were amazing to work with for my wedding at the end of April. Kerri was super responsive throughout the entire planning process. Kerri is such a creative and a visionary, it was the main reason why I went with her, because I could tell that she paid attention to details and would create amazing arrangements. The flowers were perfect for the wedding day and even better than I had imagined. It was also such a great value for the arrangements. I would highly recommend Kerri and Kinship Floral to anyone planning a wedding in the Boston area! -
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Deanna Sent on 07/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough nice things about Kerri and the job her team did for our wedding. Kerri was so helpful throughout the entire process and she was super accommodating to my multiple requests (including me changing my mind about the floral arrangements a few times). She never made me feel like I was bugging her, when I kept having things come up and I truly appreciate her responsiveness and kindness. The floral arrangements were absolutely breathtaking, I still cannot get over how truly beautiful all of the flowers came out, they went above and beyond my expectations. Kinship helped make our wedding day absolutely perfect and if I had to go back and do it over again, I would 100% select Kerri and her team again :) -
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Haley Sent on 06/10/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our experience with Kinship was one of the best parts of planning our wedding. Kerri listened to my vision of a soft, romantic look for our flowers and she brought it to life in a way that was so beautiful! Every piece, from our church florals, to the cocktail and reception arrangements, to the bouquets and boutonnières looked amazing. We received many compliments about the flowers and would recommend Kinship to anyone looking for the best florist experience! Thank you to Kerri and her staff at Kinship for making our special day so beautiful! -
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Christi Sent on 04/15/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri and her team are remarkable. I was blown away by the amazing job they did and how easy the whole process was. I was clueless during our first conversation but somehow Kerri took my random thoughts and turned it into exactly what I imagined. The centerpieces and bequests were breathtaking. Our guests cannot stop talking about how amazing everything looked. I highly recommend Kinship to anyone in the Boston area looking for a florist. -
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Kristin Sent on 04/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri was great!! My husband and I had a bad experience with a florist before finding Kinship Floral. We felt so comfortable and confident in our decision from the minute we first met with Kerri! I feel like I was a very indecisive and needy bride but I was never made to feel like I was. Kerri was so understanding and never doubted that we would get to exactly what I was looking for. I could not have been happier with how our centerpieces and bouquets came out! -
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Caroline Sent on 03/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri did an amazing job for our New Year's Eve wedding. I had an idea in mind of what I wanted my venue to look like, but I am not super knowledgable about flowers and I had a hard time articulating exactly what I wanted. At our initial meeting, Kerri asked lots of questions and after taking a look at some pictures I had saved on Pinterest, she came up with beautiful ideas that were exactly what I was imaging in my head. We had a large wedding and wanted a variety of centerpieces, and Kerri came up with three beautiful floral and non-floral centerpieces that looked amazing in the ballroom. Everything from the bouquets to the church and venue decor was very high quality and beautifully arranged. Kerri was extremely responsive through the planning process. I highly recommend Kinship floral for your wedding! -
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Mh Sent on 09/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri and the Kinship team are so wonderful. You did such an amazing job with the bouquets, centerpieces & boutonnieres. Kerri is easy to communicate with and listens to what you want. Everything was just perfect and we cannot thank you enough for making our wedding so beautifu!!! -
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Michelle Sent on 09/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kinship Floral did an absolutely outstanding job on the flowers for my wedding!! Kerri knew exactly the style we were looking for and everything came out better than we could have ever imagined! Every single piece was a showstopper and we have had multiple people ask us where the arrangements and bouquets were from because they were so stunning! Not only was everything better than we expected, but her prices were very reasonable as well! We will definitely be going back to Kinship for any of our floral needs in the future! -
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Sabrina Sent on 07/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri and her team did an AMAZING job on all the flowers for our wedding! I couldn't be happier! She nailed it! I absolutely loved my bouquet and all the gorgeous centerpieces/arrangements, they came out exactly as I had envisioned! From our first meeting, Kerri was very attentive and understood my vision immediately! Their prices are very reasonable! If your looking for an amazing florist for your wedding or any event then do not hesitate to hire Kinship! -
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Franca Sent on 07/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend! Kerri and her team did an amazing job with the flowers for our wedding. Our bouquets and centerpieces were stunning - exactly what we were envisioning, and at a great price. She is very responsive and kind, and a great partner! -
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Mary Sent on 06/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri and her team were wonderful to work with! From our first design meeting until the day of the wedding, her and her team provided absolutely beautiful flowers as well as advice! As someone who wasn't really sure what type of flowers I was interested in, but rather focused on the theme of the wedding and center pieces, Kerri was able to take my ideas and incorporate her knowledge of what sort of colors, textures, and sizes would work well together in order to compliment my vision. Kerri and her team are amazing professionals who create beautiful pieces, I would definitely recommend them! -
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Jessica Sent on 05/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely great experience working with Kinship Floral! Everything I asked for was able to be done and they are so organized and kept track of everything I wanted which made for such a beautiful wedding day! Highly recommend them. -
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Yureidy Sent on 11/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Words cannot express how amazing the Kinship team is; Kerri and her mom are incredible! Kerri was able to understand my vision immediately, I showed her some on my pinterest ideas and the colors I wanted and she delivered exactly what we discussed and it ended up being better than I imagined. Their prices are very reasonable and their customer service is outstanding. -
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Michelle Sent on 11/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri from Kinship Florist was super helpful. She listened to everything that I wanted for our wedding and exceeded our expectations. The flowers were AMAZING!!! The bridal bouquets to my bouquet and centerpieces were everything I had imagined and more. Thank you so much for making our wedding day super special. I will definitely recommend them to everyone. -
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Becca Sent on 08/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri and Kinship Floral did an absolutely amazing job with our wedding! From the very first appointment to the day-of drop off and decorating, they were professional, courteous, and an absolute joy to work with. She was easily accessible for questions and extremely adaptable to changes.
Kerri listened to every single one of our ideas and turned our dream beach wedding into a reality. The ceremony decor, bouquets, and centerpieces were everything we asked for and more. Our guests are still complimenting the centerpieces and ceremony decor! -
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User2496054 Sent on 01/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous flowers! Kinship Floral was very accommodating, patient and helpful, as I leaned on them for help selecting my flowers, changed my mind a few times in the process, and sent a barrage of questions they promptly answered in the final days before my wedding. Every detail was executed perfectly and the owner could not be any nicer! -
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Shanika Sent on 12/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved my experience with my florist. She was professional, friendly and catered to what I asked for. -
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User2305034 Sent on 09/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
You need to have a bonus point system of +5! Kim and Kerri were so great to work with in the wedding planning process..... The bridal bouquet, bridesmaids' bouquets, and Flower Girl bouquet were just so beautiful! A 5 Plus Rating for Kinship!...THANK YOU! -
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Alaina Sent on 01/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From the moment I sat down with Kerri at Kinship Floral to discuss my wedding floral options, she put my mind at ease. She is extremely knowledgeable and creative and regularly went above and beyond for me. Her quality of work is unparalleled and made all the difference at my wedding. I received so many compliments on my centerpieces, bouquets and flower displays. Kerri is truly in a league of her own! -
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Carmina Sent on 11/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Kinship !!!! , words cannot describe how much beauty was added to our wedding with your work. Kerri was friendly, enthusiastic knowledgable, and made me feel stress free. She listened to my ideas for my centerpieces, wedding bouquets, wedding ceremony and created a spectacular collection of pieces that transformed our reception site into a romantic dream. She decorated everything to perfection and went above and beyond what I even expected. I will recommend you to everyone we know .
Sincerely
Carmina & Michael -
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Noelle Sent on 10/11/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri with Kinship Floral exceeded my expectations across the board. I initially went to the flower shop to go through what I liked and my overall theme for the wedding. I really did leave a lot to the florists to put together and the day of the wedding I was blown away by the beauty of the arrangements. My bridal bouquet was stunning! The floral centerpieces were beautiful, each guest wanted to take them home. Their professionalism, responsiveness and overall passion for their jobs really made working with them such a pleasure. I would highly recommend Kinship Floral for any event. -
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Jenny Sent on 10/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was amazing working with Kinship Floral for our wedding. Kerri was great throughout the whole process and was so helpful! I only had a few pictures of some styles and colors I liked and she transformed those into the most beautiful bouquets, boutineres, and centerpieces. We could not be happier with how everything came out! Even better than we could have hoped for!
Thank you Kerri! -
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Tracy Sent on 09/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri and the staff at Kinship Floral is AMAZING! They did my wedding in May and the flowers blew me away! I have never seen such a beautiful bouquet and it was mine! Kerri was so nice to work with no matter how busy she was she always took all my phone calls and emails. I changed up my center pieces two weeks before the wedding and she said absolutely no problem! I sent her my ideas on my Pinterest page and said I know whatever you do will be amazing and she totally went above and beyond any expectation I had. I highly recommend Kinship Floral to any bride to make their wedding dream come to life! -
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Erin Sent on 09/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing, beautiful and exactly what I wanted. Kerri was amazing to work with. Thank you so much! -
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Stephanie Sent on 09/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kinship made all of my dreams come true! When I walked into my reception, I gasped because it was so beautiful! Kinship made 4 ft centerpieces with light and jewel accents that my guests are still talking about. Also my bridal bouquet was amazing! Truly accented my dress. Kinship took my wedding dream and made it reality! -
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User1799378 Sent on 09/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri and Kinship were fabulous to work with! I would vaguely describe the flowers I had in mind, and Kerri would quickly know exactly which flower I meant (amazed me every time!). My bouquet was unique, fresh, and the statement I wanted it to be. Highly recommended, easy to work with. Thanks Kerri!! -
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Bonnie Sent on 08/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri was a true expert...listened to what I wanted but provided her knowledge where needed. She was a pleasure to work with and very much worth this South Shore bride's trip to the North Shore! -
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Lexie Sent on 08/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got married at my grandmother's estate in Maine this past June and I could not have had a better experience with Kerri and her team at the shop. I wasn't 100% sure what I wanted when I came to her and she couldn't have been more helpful and guiding without being pushy. (As a bride I felt SO many vendors were SO pushy during this process). She guided me through all my choices thoughtfully, really listening to my feedback and interests and incorporating that into my wedding without being to "themy." I received so many compliments on the arrangements and I have to confess, burst into tears when I saw my gorgeous bouquet.
Day of, everything was on point. Keri was my wedding guardian angel coasting around behind the scenes ensuring that everything went perfect and I didn't have to worry about anything past eating cake and greeting my guests. (And saying "I do!")
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User1786512 Sent on 08/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From the moment I walked into Kinship, Kerri made me feel welcome and I knew she was a perfect fit for our wedding florist. She listened to what I was looking for and genuinely cared about what I wanted to make our wedding day special. She is so creative and talented, there was no doubt in my mind that everything would be beautiful but the final product exceeded all of my expectations. The centerpieces and bouquets were so exquisite, all of our guests commented on them. Kerri was amazing to work with - she took my vision and added her flair and expertise to make our wedding flowers absolutely gorgeous! I highly recommend Kerri and Kinship to all brides - I cannot thank her enough! -
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User1784627 Sent on 08/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best flowers and service in the business. So professional and efficient. The most beautiful flowers I have ever seen. -
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User1784425 Sent on 08/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The designer/owner is very talented. She knew what I wanted even though I wasn't sure. She is very efficient and talented. She is always willing to get you what you want within your budget. Her work is elegant!! She is patient and accommodating to every brides need!! -
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User1784239 Sent on 08/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From the moment we met at Kinship they listened intently to my wants and then asked us some questions to get an idea of my perfect center pieces. Then we were off to the races, with several suggestions and brainstorming. They setup a sample for us to view within a few weeks and the flowers were beautiful and there some more on stand by should I want to ask for tweaks to the centerpiece. With a few changes here and there it was perfect. They took several pictures of the finished project so that it would be perfect for the big day! They even let me keep the sample! I can't rave enough about how great to work with they were. I will recommend them to all my friends and family for any and all events in the future and should we need flowers for a special occasion we know exactly were to go! -
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User1940209 Sent on 08/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't thank Kinship Floral enough!!!. For making my Bridal shower beautiful. Kerri Is the sweetest person to work with Professional ,and so talented . She took the time to listen to my ideas and delivered beyond my expectations. I can't even tell you how many compliments I received on our centerpieces , simple gorgeous and I was totally thrilled. I am also using them for my upcoming wedding !!! So excited to have them part of our wedding , and making our dream wedding come to life . I recommend kinship 150% to anyone looking for a florist for any special occasion. Thankyou so much !!!!
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User1783434 Sent on 08/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kinship was everything I wanted them to be. The designs were gorgeous and better than anything I saw from anyone else. They were easy to deal with, responsive and made the process easier which I think all brides can appreciate. I would highly recommend any bride in Boston or surrounding area talk to Kinship. Thank you Kerri, you made my day the very best! -
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Janine Sent on 10/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri and Jen at Kinship were wonderful! They worked within our budget and produced such a beautiful product the day of our wedding! Kerri sits with you to really understand your vision and the output was beyond our expectations! Everything was stunning and they are fantastic at what they do! She even worked with me to make a floral leash for our dog in our wedding!! I already had a friend book them for her wedding and suggest them for all floral needs not just for weddings but anything you need! -
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Katherine Sent on 10/26/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri at Kinship is OUTSTANDING!!!!!!
We had already signed a contract with a different florist but were unhappy at the sample made. Our venue recommended Kerri so I stopped by and was very impressed. She made 12 centerpieces (mix of high and lows) and all the flowers for the 14 in our bridal party. Everything was perfect!!!
All flowers except for mine were red roses and EVERYTHING was so fresh and beautiful. Opened up and just stunning. Her prices (given the amount of flowers she had to make) blew me away... If you want gorgeous flowers without having to re mortgage your house..... Kinship is the place to go!!! -
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Jaclyn Sent on 09/08/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri was the absolute best! I knew nothing about flowers and basically just sent her pictures of stuff I liked on pinterest and she emulated them *perfectly*. It was easy to set up meeting times with her and dropoff the day of went very smoothly. Kerri was one of the easiest vendors to work with, was very upfront about pricing, and we got THE MOST compliments on our flowers at the wedding. I still have family members bringing up how beautiful they were! Additionally, the main reason we chose her was because her prices were way lower than competitors -- but the quality was not sacrificed at all. I can't recommend Kerri enough.-
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+3 photos
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Katie Sent on 10/10/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Kerri was amazing to work with at Kinship floral. I was able to show her my swatches of what the bridesmaids would be wearing she told me what colors would look great. Flowers were delivered on time. My only complaint was that I was told my flower girl would get a flower ball and instead she got a smaller bouquet. Not the end of the world, honestly alot more could have gone wrong. Overall I was really happy with how everything came out.-
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+2 photos
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Chrissy Sent on 09/26/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I truly enjoyed working with Kerri for our wedding! Kerri never made me feel like the ideas we wanted would be out of reach and she managed to give us everything we wanted and more within the budget I had. Kerri is extremely friendly and honestly the arrangements she/her team made for our wedding were perfect. She totally nailed the vision we were going for. She did such a great job with all the arrangements and I couldn't be happier how everything turned out. I highly recommend Kinship Flowers, they do such an amazing job! -
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Ashley Sent on 09/26/20184.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri was amazing! It was such a pleasure to work with her from the first phone call. She was professional, responsive, kind and extremely talented! Kerri helped to create the vision that I was hoping for and was even willing to give me advice on decor that didn't include florals. I received so many compliments on the bouquets and floral design. She brought our vision to life beautifully and was willing to work within my budget without sacrificing the look we were going for. Highly recommend! -
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Rachel Sent on 05/02/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I worked with Kerri from Kinship Florals, and after having met with several other florists, I immediately knew that I wanted to work with her. She was incredibly helpful with her suggestions, and she was immediately able to understand the aesthetic I was going for. She was very flexible in meeting both of us at our venue for our floral preview, and she modified the centerpieces she had brought on the fly when we wanted to tweak the design. Everything she provided for us was very reasonably priced, and I really appreciated her use of google docs to coordinate the order. I could make comments as things like the number of tables we had changed. Kerri executed my vision perfectly, and I’m still enjoying the gorgeous arrangements in the week following the wedding. -
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Karen Sent on 09/11/20183.2 out of 5 rating3.2
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Quality of service 2.5 out of 5 rating2.5
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 3.5 out of 5 rating3.5
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Flexibility 3 out of 5 rating3.0
This is definitely a mixed review. I loved Kerri, but wasn’t happy with my flowers the day of my wedding. The bouquets were supposed to be shades of coral so they would pop, but they showed up lighter than expected, and not quiet the color I wanted. Somehow the centerpieces ended up the right color, so I know they had the colors I wanted. The guys bouteniers were an awful orange. Not coral. My husband didn’t like the flower color at all either. I shared a Pinterest board with Kerri which I thought was going to be great, but it wasnt followed. Also, I had a flower cascade on my welcome sign, and it covered the whole word “welcome”. Overall, my bouquet was pretty, but not what I wanted. They were nice and flexible for price, but make sure you make it very clear what you want. Lots of disappointments. -
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Rebecca Sent on 03/16/20232.4 out of 5 rating2.4-
Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 4 out of 5 rating4.0
Not sure what happened here...
Kinship Floral was recommended to me by a friend and it seemed like a no-brainer to book after reading the many positive reviews on this site. However, I was deeply disappointed with the florals and more so by the customer service. Everything started out well. Kerri was very polite and professional over the phone. However, once we got close to the actual wedding date it felt like she began to drop the ball: 1. I was the one to initiate a pre-wedding check-in call. Not a big deal but in retrospect, I think that is something the vendor should initiate and maybe it should have been a flag to me. 2. I asked for photos/images of my flowers or similar examples multiple times and never received them. I asked once during a call on July 29 and again via email on August 25. 3. I was not provided with a day-of contact, which I didn't realize until the flowers were a little late arriving to my room and there was no one I could call to check on the status. 4. Finally, my husband's boutonniere was the wrong color and my bouquet was not what I wanted. To me, this is the most frustrating part because it could have been avoided so easily if I'd been sent photos and had an opportunity to provide feedback. Instead, I will forever be looking at wedding photos with a mismatched boutonniere and a shitty bouquet. Note that I did provide feedback via email to the vendor (I do not think it is right to leave a poor review without attempting to communicate with the vendor directly) and never heard back. This lack of accountability was the final straw for me and I think others should be aware. -
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