Kimpton Hotel Monaco Baltimore Reviews
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Regina Sent on 11/27/2024GORGEOUS venue and amazing staff!
Our wedding experience with the Kimpton Monaco Baltimore was incredible! We immediately fell in love with the gorgeous marble staircase, beautiful elevator bank, and all around elegant interior and design of the hotel. The hotel truly is stunning and makes for beautiful wedding photos. Even the ballrooms (ceremony room & reception room) are nicely decorated with fun wallpaper, light fixtures, etc. - definitely not your typical grey hotel conference room. We loved that the venue had so many great photo ops, so we didn't have to worry about what the weather would be like on our wedding day. We noticed that there hadn't been any wedding reviews on any sites for this venue since Randie (the previous coordinator) left, so we were a little nervous about that, but we're SO happy we moved forward anyway. I think they went through a little trial and error with coordinators, until earlier in 2024 when Michelle came on board.
Michelle was an absolute DREAM to work with!!! She's responsible, thorough, detail-oriented, on top of things, organized, and was responsive to all of our (many) questions and requests. I'm a planner to the extreme (excel sheets, detailed timelines, etc.) and working with Michelle was beyond amazing. I trusted her wholeheartedly and am so incredibly thankful to have had her throughout the planning process. On the day of, she was equally wonderful and went above and beyond to help with things and ensure everything went smoothly. Our wedding day was literally perfect and exactly as we had planned, in large part thanks to her. The venue coordinator makes such a huge difference in the wedding planning experience, and Michelle is truly a gem. I also have to mention Jennifer, who helped us with everything room related, and Patrick from catering. Both of them were also amazing to work with and helped our day go perfectly. The hotel really has an all-star team with the 3 of them!
Another thing that drew us in was how inclusive the hotel's wedding packages were. When I was researching venues, we really wanted an "all inclusive" type of package, and this was just that. Food, open bar, chairs, linens, a signature cocktail, and even our wedding cake with an outside award-winning bakery were included (plus more things I'm probably forgetting). The food was delicious and actually very generously portioned (especially compared to other weddings I've attended where you may leave a little hungry). We thought the pricing was very fair for everything that was included. It was also SO convenient to be able to get ready, have all of our wedding events, and then go to the room all in one location.
We absolutely loved this venue and couldn't be happier that we chose to have our special day here!Kimpton Hotel Monaco Baltimore's reply:
I can't tell you how touched I was to read this message! Thank you so much for choosing us to be a part of such a special time in your life! You are both such a special couple and I appreciate the time I had getting to know your beautiful family. I hope we keep in touch! Wishing you the happiest lives together! I have shared your review with all of our teams. Thank you again for such touching feedback! -
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![amynandrade]()
Amy A. Sent on 05/22/2022Absolutely amazing!
We are so happy that we chose to celebrate our wedding at the Kimpton Hotel Monaco. While we were choosing between venues, Kimpton stood out from the start from their gorgeous staircase, unique and beautiful rooms, and RANDIE! We cannot rave enough about Randie. She was our greatest support system throughout the wedding planning. She was knowledgeable, responsive, supportive, and such an absolute rock star through everything. I always knew that Randie was going to respond quickly, and that truly made all the difference.
During the night of, the wait staff was so attentive and FUN - we had such a wonderful time celebrating with them and they were so accommodating. The food was absolutely amazing - it's probably the thing we've gotten the most compliments about. We had to push our wedding back a year due to COVID and Randie was so flexible with everything - she made it such a stress free process. Randie was also able to work with us to get a breakfast for our guests as a last minute request which we couldn't have been more grateful for (the breakfast was amazing btw). Everything was just so wonderful - from the front desk staff recognizing us after one greeting, everything being set up the way we imagined, and the bottle of champagne that was waiting for us in our room at the end of the night. We couldn't recommend Kimpton enough.Kimpton Hotel Monaco Baltimore's reply:
Dear Amy and Ben
Thank you so much, I am so excited to read this review. I can't wait to share this with our teams. It was a real pleasure hosting you, your family and friends on this very special day. While we had to deal with delays and complications due to the pandemic, your wedding was wonderful in the end.
I so enjoyed working with you both and I wish you a lifetime of happiness and joy. -
![Olivia]()
Olivia Sent on 01/13/2020We got so many compliments and loved it all!
The B&O provided a marvelous buffet for our wedding at the Kimpton Hotel Monaco in Baltimore. We got to meet the chef, who is approachable, has a versatile style, and had plenty of ideas for how to make our vision come to life.
For our brunch wedding, we wanted comfort food that reflected our cultural backgrounds, so we asked for Chicken and Waffles, Beef Ragu, Shrimp and Grits, and Mediterranean displays that featured old favorites like Basbousa, foul, hummus, and more.
When we checked in with our guests, all of them said it was some of the best food they'd ever had, and were delighted to go back to try the other dishes. My new mother in law even asked the chef for his recipe!Kimpton Hotel Monaco Baltimore's reply:
Dear Olivia and Nick
Thank you so much for your kind words, we are delighted your guests loved the food so much. Creating a custom brunch wedding really paid off and it was a true labor of love working with you both !
On behalf of the entire staff thank you for choosing Kimpton Hotel Monaco Baltimore for your most special day . It was a pleasure hosting your wedding
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![Elizabeth]()
Elizabeth Sent on 11/09/2019Perfect wedding, highly recommend
From our very first venue visit, Randie and the Kimpton staff made us feel special and really listened to even our smallest requests. Extremely reasonable rates for the quality of service and catering. The beautiful architecture made for dramatic, memorable photos. The staff was so efficient and professional, such a pleasure to work with! I can't imagine a better experience from start to finish, we are so grateful for the attentive care!Kimpton Hotel Monaco Baltimore's reply:
Dear Liz and Jon,
Thank you so much for your review, I can't wait to share this with our team. It was truly a labor of love working with you both ! Please stay in touch, you will always be apart of the Kimpton Monaco Family.
Best is yet to come
Randie -
![Elizabeth]()
Elizabeth Sent on 10/26/2019Amazing hotel for guests!
Engaged 2/19/18 | Wedding 9/21/19 | Guests: 118
Ceremony: Baltimore, MD | Reception: Gambrills, MD
After getting engaged, I started truly wedding planning Summer 2018. My husband and I were stationed in Germany, but having our wedding in Maryland. Half of our guests were coming from out of town and would have treated our wedding weekend as a little vacation! So we wanted to make sure we had top notch Guest Accommodations.
I was stumbling across hotels and found the Kimpton Monaco Baltimore. I knew I wanted to get portrait photos done and fell in love with the marble staircase! Our ceremony was at a local catholic church 1 mile away and our reception was a 25-minute drive. I primarily worked with Lauren, Antonella and Megan. They effortlessly set up my hotel block online and communicated with me throughout the process to let me know if I should add more rooms.
The moment I checked in, the staff treated me and my guests like royalty. Since I booked over 20 guest rooms, they placed me in one of their beautiful suites for our wedding. They allowed me to create guest bags and passed them out to our guests during check in. They texted me throughout my stay to ensure I had everything I needed for a fantastic weekend. We ended up having welcome drinks at the B&O bar (located in the hotel) Friday evening which kicked things off. I was able to have guest shuttles set up (with another vendor) to get my guests to/from the ceremony and reception. They offer so many cute bonuses booking with them such as a wine down for guests in the evening and a coffee bar in the lobby in the morning!
We had such a fantastic time at the Kimpton Monaco Baltimore. We hope to stay with them in the future!
***review cross posted***Kimpton Hotel Monaco Baltimore's reply:
Thank you so much for your kind words, it was a pleasure working with you and including us in your most special day. We look forward to your return -
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![Lauren]()
Lauren Sent on 01/12/2019Randie is the best!
From the moment my husband and I walked through the doors, we knew the Hotel Monaco was where we would say “I Do”! With the floor the ceiling marble, the stair case (OMG...the stair case!!!), the stained glass, crown molding, and all the original features, mixed with the signicute updated Hotel Monaco look...it provided the perfect backdrop for our wedding. Enter Randie Haber! She is the hotel event coordinator and she is AMAZING! There was never a question she couldn’t answer, an idea she couldn’t deliver on, or a problem she couldn’t fix. My husband and I chose Hotel Monaco as much for her as we did the space itself. She was fast to respond and always made us feel like we were her top priority, even though she most likely had a million other things going on! We loved her and really do miss not talking to her often. The last thing that drove our choice of the Hotel Monaco home for us, was the food. This is not your typical catering hall or caterer for that matter that gives you choices that you choose from or tries to steer you toward certain foods. Instead, we sat down with the executive chef of their in-house restaurant, B&O Brasserie (make sure you grab and meal and drink there regardless) for a consultation. Here we literally created a menu from scratch! If my husband and I said it they could do it. We are now almost 3 months out from the wedding and people still tell us that our entrees, cocktail hour, and late night snacks where by far the best food they’ve ever had at a wedding before. So much so, that multiple people who attended now have the B&O Brasserie on their rotation of monthly restaurants they dine at. There is so much more I could write but than this would go on even longer than it already has. We had the best night of our lives on October 20, 2018 and there is doubt that Randie and her staff at the Hotel Monaco were a large part of that!
P.S- the price we spent, included here is what we spent on the venue not the whole event. I also might be off by a little in either direction.Kimpton Hotel Monaco Baltimore's reply:
Dear Lauren
Thank you so much for this review, I can't wait to share this with our team. It was truly a labor of love working with you, your wonderful husband Randy and of course your mom and dad. I miss talking with you too! Please stay in touch, you will always be apart of the Kimpton Monaco Family.
Love Randie -
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![Christine]()
Christine Sent on 05/24/2017Absolutely wonderful experience for our after wedding hotel stay. The first night we arrived, our AC was not working so they upgraded us and comp'd a room service meal for us. Everyone was so nice to us and congratulatory. I would highly recommend Hotel Monaco not just for the stunning decor but for the excellent customer service & attention to detail. -
![Elizabeth]()
Elizabeth Sent on 10/11/2015PHENOMENAL! From the moment we saw this magnificent building (built in 1906; massive marble staircases, tiffany windows), gorgeous spaces, impeccably maintained furnishings, and met Randie Haber (the most knowledgable, efficient and talented event planner EVER), we knew there could be no other place for our daughter's wedding. We had extremely high expectations, and they were exceeded at every step!
The event planning and coordination with vendors was terrific, and the day of the event was a wonder to observe and participate in. Another reviewer talked about the staff functioning like a well-oiled machine, and it's true....but more like a private jet engine! Randie, Yim and Dom anticipated and provided EVERYTHING before I even knew we needed it. The bartenders and wait staff were warm, professional and efficient. Randie helped to solve last minute problems (missing groomsmen attire!) with such calm and confidence. The timeline was established and executed with surgical precision. And all the while, Randie, Yim and Dom made sure that the families were lovingly attended to and could enjoy every second of the too-fleeting day. The night was capped off with an after party in the hotel "living room" until 2am. And then the extraordinary team turned the rooms over; set up a gorgeous morning-after brunch, re-purposing the reception flowers in an artistic display on tables and windowsills. They packed up all the left-behinds from the night before for an easy check-out. Nothing was ever a problem. The answer was always "yes" (sometimes before I even thought of the question!)
And the food was extraordinary. The only wedding "venue" I know of that does not provide a menu to select from, but provided a private meeting with the chef so the bride and groom could discuss their likes and dislikes and the chef could design a custom seasonal menu. And did I mention the linens and chair selection? Unparalleled.
You and your guests will be impressed!Kimpton Hotel Monaco Baltimore's reply:
Dear Lizzie and Barbara
Thank you so much for your kind words and gracious sentiments. It was certainly our pleasure to serve you. We get our inspiration from our clients and your enthusiasm and excitement was quite infectious. We could not help but do our best since our clients were so delightful. On behalf of the whole team, thank you and for myself, I will miss you both terribly.
Best
Randie Haber
Director of Catering -
![Paulette]()
Paulette Sent on 06/24/2014The customer service at Hotel Monaco - Baltimore was outstanding and impeccable! They anticipated every need! They treated the Bride and Groom with incredible service and upgrades. The Hotel Coordinator was extremely competent, helpful and went above and beyond to make sure everything was perfect! The catering staff was able to accommodate very last minute requests without missing a beat. The front desk staff was very responsive and immediately provided customer service recovery if there was any problem. I would highly recommend this venue for any event especially weddings because of the beautiful photo opportunities and experience! -
![Jennifer]()
Jennifer Sent on 08/08/2013WOW! What an amazing venue Hotel Monaco was for our wedding day!!!! First off, the stairs looked AMAZING in our pictures!!! The living room was a perfect space for our cocktail hour! The food was absolutely delicious!! The staff at Hotel Monaco made us feel so special from start to finish! Nelle and Keith did an awesome job making sure that everything was just perfect! Everything looked beautiful! Nelle made sure to contact our florist, the bakery, our band, everyone to make sure that everything came together. I would highly recommend Hotel Monaco for a wedding reception! Kimpton Hotel Monaco Baltimore's reply:
What a joy and a pleasure it was to work with you and Greg! Your photo shoot on the stairs with the MD socks will go down in history. Thanks again for choosing us for your wonderful wedding. -
![Cara]()
Cara Sent on 03/17/2013The Hotel Monaco was amazing. Please read my Venue review for non-food related descriptions. I felt that the food, however, needed it's own space to shine.
The food is catered by the Hotel's on-premise restaurant: the B&O Brasserie. It's actually really nice because we were able to try-out their food before we had to decide on the venue or not. This isn't really possible with a lot of other all-inclusive style venues.
Their kitchen is amazing and their bar is amazing. All my 'foodie' friends were super impressed that the B&O was handling this for us.
To start things off, Randie the coordinator and Chef Brad met with us for a menu consultation. This was so much fun! Tangent: Basically any time that my hubby and I got invited to come down and review things we got really excited just because the place was so great and the people so nice. We figured this was a good sign that these activities weren't chores.
So, at the menu consultation, we hung out in the hotel's happy-hour in their living room and just brainstormed about foods that we liked and what would cater well to a large group. We were like, "We like venison and Sushi." Chef Brad digested that and said, "Oh sure, we know how to make a great Bison Tartar." A few weeks later, we showed up for the tasting. Everything was DELICIOUS. One meal I'd specifically asked for (from a restaurant I used to work at) was even made two ways, just to ensure that it would be prepared just the way I wanted. We actually decided on the 'spin-off' / chef's choice version. It was great! There were also nine appetizers to taste when we knew we were only planning to walk away with three.
I could get specific in the foods that we picked, but I think it's pretty irrelevant. The most important thing to know is that the kitchen is staffed by great people who really do make an extreme effort to make food that both you and they will be proud of.Kimpton Hotel Monaco Baltimore's reply:
Dear Cara
Chef Brad and I are so excited that the vision we all came up with for your wedding worked so well. We had a blast working with you and Jeff from the initial consultation, where you inspired us to design the menu with your tastes and ideas, to the tasting where we completed the journey to its final form.
Thank you so much for the kind words, we are very proud of our culinary and banquet teams and looking forward to sharing your review with them.
Best
Chef Brad Willets
Executive Chef
B&O American Brasserie
Randie Haber
Director of Catering
Hotel Monaco Baltimore
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![renee]()
Renee Sent on 12/09/2012I am absolutely in LOVE with my venue. When you walk in, you are greeted by a grand marble staircase, which is amazing for your bridal photos. The hotel is so beautiful.. They have a mix of these very rich colors of burgundy, gold, green and fuschia. They blend these colors so well in the lobby and it is so warm to look at. The banquet manager Randie was great to work with and Keith was also absolutely amazing. The service at the hotel is priceless, the waiters for our wedding were so pleasant and it seemed that everyone went above and beyond for us. That alone made my wedding the best night of my life. If you go to there website and see the wedding menu there are 2 for different budgets, but you can customize the food anyway you want. You meet with the chef and banquet manager and talk about what you like what you don't like, what you want and what you don't want. You then end up having a tasting of your menu and they make you feel first class all the way. My tasting was so much fun and the food was phenomenal. My wedding day was the best night of my life. We will definitely be back to have our first year anniv party and I can't wait!
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