Julian Gold Bridal Reviews
Reviews
4.5 out of 5 rating
4.5 Very good
4.5 out of 5 rating
27 Reviews
90% recommend it
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Awards
27
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Jacy S. Sent on 10/07/20235 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The best!
I can’t say enough good things about Julian Gold Bridal - they are incredible!!! I had the best experience with Melinda, Yolanda and Sadé. They went above and beyond, have so much knowledge and experience, and were so flexible and communicative throughout the entire process.
I purchased both my rehearsal dinner and wedding dress here. For the wedding dress, they saved the day. Long story short, they were able to have my dream dress ready in a few days, alterations and all. Miracle workers!
The in-house tailors are also so talented and make it very convenient to have it all done there. The experience at Julian Gold is in a different league. They truly love what they do and have the highest quality dresses!!I can’t say enough good things about Julian Gold Bridal - they are incredible!!! I had the best experience with Melinda, Yolanda and Sadé. They went above and beyond, have so much knowledge and experience, and were so flexible and communicative throughout the entire process.
I purchased both my rehearsal dinner and wedding dress here. For the wedding dress, they saved the day. Long story short, they were able to have my dream dress ready in a few days, alterations and all. Miracle workers!
The in-house tailors are also so talented and make it very convenient to have it all done there. The experience at Julian Gold is in a different league. They truly love what they do and have the highest quality dresses!!Julian Gold Bridal's reply:
Jacy,
Thank you so much!!! You were such a dream to work with. We wish you both a lifetime of happiness!!! -
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Katrina G. Sent on 09/28/20205 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Melinda and the Julian Gold team are incredible!
Melinda and her team made my first and only dress shopping experience amazing. They made me feel comfortable and home and provided me with the best customer service! I’m so happy I found my dress here 😍Melinda and her team made my first and only dress shopping experience amazing. They made me feel comfortable and home and provided me with the best customer service! I’m so happy I found my dress here 😍Julian Gold Bridal's reply:
Katrina,
Thank you so much for your wonderful words. You were absolutely breathtaking when you came out in your gown and your excitement was contagious! It was truly our pleasure and we are so very excited for you! -
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Kindell Sent on 10/11/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Alice Gregory is an angel here on earth! She knew exactly what I was looking for, stayed within my budget, was extremely knowledgeable and remembered everything, every visit. I loved my dress! The alterations department was also amazing. I would give them a million stars if I could!Alice Gregory is an angel here on earth! She knew exactly what I was looking for, stayed within my budget, was extremely knowledgeable and remembered everything, every visit. I loved my dress! The alterations department was also amazing. I would give them a million stars if I could! -
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Sydney Sent on 11/21/20165 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I tried on dress after dress after dress in Dallas, and loved them all but never could find THE ONE. While attending a family wedding in Corpus, I decided to stop by Julian Gold with my mother, grandmother and aunt even though I knew they would be busy and unable to squeeze me in. When I arrived, the bride who had an appointment at that time was running late from the airport, so a kind woman named Alice told me to come back and view the dresses from their Monique Lhuillier trunk show. I FELL IN LOVE and found my dress. I drove all the way from Dallas to Julian Gold - Corpus Christi for each fitting and to pick up my dress. I wouldn't have wanted it any other way. Going the distance was worth it because Alice is truly incredible as well as her seamstress, Lydia. I loved my dress so much. Huge thank you to Alice and everyone at Julian Gold—Corpus Christi for making this fairytale experience such a dream come true. I now have new friends that feel like family and a beautiful dress that I know my handsome groom loves just as much as I do.I tried on dress after dress after dress in Dallas, and loved them all but never could find THE ONE. While attending a family wedding in Corpus, I decided to stop by Julian Gold with my mother, grandmother and aunt even though I knew they would be busy and unable to squeeze me in. When I arrived, the bride who had an appointment at that time was running late from the airport, so a kind woman named Alice told me to come back and view the dresses from their Monique Lhuillier trunk show. I FELL IN LOVE and found my dress. I drove all the way from Dallas to Julian Gold - Corpus Christi for each fitting and to pick up my dress. I wouldn't have wanted it any other way. Going the distance was worth it because Alice is truly incredible as well as her seamstress, Lydia. I loved my dress so much. Huge thank you to Alice and everyone at Julian Gold—Corpus Christi for making this fairytale experience such a dream come true. I now have new friends that feel like family and a beautiful dress that I know my handsome groom loves just as much as I do. -
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Samantha Sent on 12/08/20165 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Alice at Julian Gold in Corpus Christi is a dream to work with! Her love for her job and brides truly shows. She encouraged me to try on a dress I didn't originally pick off the rack because she thought it would look good on me. I wasn't sure seeing it on the hanger, but once I put it on, I was sold! She knows her stuff!
The selection of dresses, veils and accessories is great. Everything is so beautiful and unlike anything you can find in Corpus.Alice at Julian Gold in Corpus Christi is a dream to work with! Her love for her job and brides truly shows. She encouraged me to try on a dress I didn't originally pick off the rack because she thought it would look good on me. I wasn't sure seeing it on the hanger, but once I put it on, I was sold! She knows her stuff!
The selection of dresses, veils and accessories is great. Everything is so beautiful and unlike anything you can find in Corpus. -
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Demica Sent on 01/07/20165 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I am so happy I chose to buy my wedding dress from Julian Gold because of their exceptional service and selections. I tried on dresses in various boutiques around Texas, bridal departments and national chains but none could compare to the selection, fit, and above all phenomenal customer service provided by Julian Gold. I received a beautiful and flattering dress that was a fair price. They have gorgeous high quality veils too! Yolanda, and the Julian Gold staff, really made the wedding dress process an enjoyable experience that I was dreading before I came into their store! I highly recommend them for all your shopping needs.I am so happy I chose to buy my wedding dress from Julian Gold because of their exceptional service and selections. I tried on dresses in various boutiques around Texas, bridal departments and national chains but none could compare to the selection, fit, and above all phenomenal customer service provided by Julian Gold. I received a beautiful and flattering dress that was a fair price. They have gorgeous high quality veils too! Yolanda, and the Julian Gold staff, really made the wedding dress process an enjoyable experience that I was dreading before I came into their store! I highly recommend them for all your shopping needs. -
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Colleen Sent on 12/17/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I got my dress from Alice at Julian Gold in Corpus Christi. The experience was like a dream. I found my perfect dress, Alice knew it was mine before I did! It was in my budget, it was made with quality materials, and alterations were perfect. My grandmother was a seamstress so my mother and I are very picky. I felt comfortable and confident on the big day. So many compliments on the dress and it photographed beautifully as well. Would go back again and again if I could. It also cleaned very well after an outdoor wedding!I got my dress from Alice at Julian Gold in Corpus Christi. The experience was like a dream. I found my perfect dress, Alice knew it was mine before I did! It was in my budget, it was made with quality materials, and alterations were perfect. My grandmother was a seamstress so my mother and I are very picky. I felt comfortable and confident on the big day. So many compliments on the dress and it photographed beautifully as well. Would go back again and again if I could. It also cleaned very well after an outdoor wedding! -
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Sara Sent on 08/06/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Big thank you to Nancy and the staff at Julian Gold for helping me find my dress! They were very helpful. I had tried on a bunch of other dresses at other salons earlier in the day and nothing felt right. They put me in a beautiful strapless lace Lian Carlo dress and I knew instantly it was the right one for me. My mom lives in San Antonio, but I live in DC and they were very accommodating to my travel schedule for fittings. In fact they had to do a bunch of alterations within two days when I was in town a month before the wedding to make sure it fit right around the bust. Big thank you to Yolanda for her hard and beautiful work. The dress fit like a glove and Nancy made sure to bag my dress in a way where I could transport it on the plane. Ro from downstairs helped me find the perfect jewelry and veil. I definitely recommend Julian Gold and my experience doesn't reflect some of the negative reviews on the site at all.Big thank you to Nancy and the staff at Julian Gold for helping me find my dress! They were very helpful. I had tried on a bunch of other dresses at other salons earlier in the day and nothing felt right. They put me in a beautiful strapless lace Lian Carlo dress and I knew instantly it was the right one for me. My mom lives in San Antonio, but I live in DC and they were very accommodating to my travel schedule for fittings. In fact they had to do a bunch of alterations within two days when I was in town a month before the wedding to make sure it fit right around the bust. Big thank you to Yolanda for her hard and beautiful work. The dress fit like a glove and Nancy made sure to bag my dress in a way where I could transport it on the plane. Ro from downstairs helped me find the perfect jewelry and veil. I definitely recommend Julian Gold and my experience doesn't reflect some of the negative reviews on the site at all. -
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User2276955 Sent on 08/19/20155 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Julian Gold made my wedding dress process exactly what every girl expects that day to be like. Yvonne was fantastic! She was so attentive to what I was looking for and did everything to accommodate me when I would call to schedule a fitting only a couple days before I would be in the San Antonio area. They have a great selection of dress, various designers, go to Julian Gold and you won't be disappointed.
Julian Gold made my wedding dress process exactly what every girl expects that day to be like. Yvonne was fantastic! She was so attentive to what I was looking for and did everything to accommodate me when I would call to schedule a fitting only a couple days before I would be in the San Antonio area. They have a great selection of dress, various designers, go to Julian Gold and you won't be disappointed.
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Lauren Sent on 09/15/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The dresses are perfection. I absolutely fell in love with my dress and Amber was a total dream to have helping you through every step of the way.The dresses are perfection. I absolutely fell in love with my dress and Amber was a total dream to have helping you through every step of the way. -
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Jennifer Sent on 11/30/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
All I can say is Yolanda and the seamstress team at Julian Gold gave me the perfect dress. Unlike other stores I visited, Yolanda was more than accomodating during my first appointment, allowing me extra time and even scheduled a second appointment the same day for me to return and revisit some of my selections. She was always very patient and helpful, showing me different options for a dress, veil, etc. When my dress came back after the initial alterations there were very slight changes my mother wanted to see done, and their team happily took the dress and made it happen. Since I live out of the state I scheduled a final visit the Monday of our wedding week, and found the dress in perfect condition, ready to go. Yolanda was there every step of the way and gave me a great deal of confidence that everything would be handled. I really appreciated that.All I can say is Yolanda and the seamstress team at Julian Gold gave me the perfect dress. Unlike other stores I visited, Yolanda was more than accomodating during my first appointment, allowing me extra time and even scheduled a second appointment the same day for me to return and revisit some of my selections. She was always very patient and helpful, showing me different options for a dress, veil, etc. When my dress came back after the initial alterations there were very slight changes my mother wanted to see done, and their team happily took the dress and made it happen. Since I live out of the state I scheduled a final visit the Monday of our wedding week, and found the dress in perfect condition, ready to go. Yolanda was there every step of the way and gave me a great deal of confidence that everything would be handled. I really appreciated that. -
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Megan Sent on 08/26/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I found my dress at Julian Gold and I had a great experience there! Yolanda is who helped me throughout the entire process. She was very sweet and made sure I stuck to my budget. I also had my alterations done there and they were perfect! It is a pricier place but for me it was worth it.I found my dress at Julian Gold and I had a great experience there! Yolanda is who helped me throughout the entire process. She was very sweet and made sure I stuck to my budget. I also had my alterations done there and they were perfect! It is a pricier place but for me it was worth it. -
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Jackie Sent on 06/24/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Julian Gold has the finest dresses, and I could not be more pleased with mine. I ordered a strapless gown, but wanted capsleeves added. Yolanda and the seamstress working with her did a perfect job of creating what I wanted. I have received so many compliments on my dress, and people have continuously said that pictures could not do it justice. I am so pleased with every detail and highly recommend you shop at Julian Gold for your bridal attire!Julian Gold has the finest dresses, and I could not be more pleased with mine. I ordered a strapless gown, but wanted capsleeves added. Yolanda and the seamstress working with her did a perfect job of creating what I wanted. I have received so many compliments on my dress, and people have continuously said that pictures could not do it justice. I am so pleased with every detail and highly recommend you shop at Julian Gold for your bridal attire! -
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User1545299 Sent on 02/26/20145 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Judy Dupree and Rosemarie were very helpful in helping us select and order bridesmaid dresses. Malinda was very understanding and professional, also. These three ladies in the Julian Gold, Austin, TX store made our first time wedding planning a nice experience.Judy Dupree and Rosemarie were very helpful in helping us select and order bridesmaid dresses. Malinda was very understanding and professional, also. These three ladies in the Julian Gold, Austin, TX store made our first time wedding planning a nice experience. -
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User1646292 Sent on 06/04/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Barbie is spectacular! She was so easy to deal with and was so focused on making sure I got the dress I was looking for. She managed the alterations process in a timely fashion and was so sweet through the entire process. I highly recommend her!Barbie is spectacular! She was so easy to deal with and was so focused on making sure I got the dress I was looking for. She managed the alterations process in a timely fashion and was so sweet through the entire process. I highly recommend her! -
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Karla Sent on 06/12/20125 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
LOVE the place and the people that work there! Amber was so so nice with everything. I loved my dress, the fittings were perfect, absolutely no complaints. They were really nice, I had like 10 fittings because I kept losing weight, they were super nice about it and didn't complain at all!
LOVE the place and the people that work there! Amber was so so nice with everything. I loved my dress, the fittings were perfect, absolutely no complaints. They were really nice, I had like 10 fittings because I kept losing weight, they were super nice about it and didn't complain at all!
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Sharon Sent on 06/02/20125 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Julian Gold has gorgeous dresses, but more importantly their customer service is out of this world. I worked with Barbie, who is absolutely amazing and makes the entire experience a joy, although all of the consultants there are warm and friendly. I had an out of town wedding and when UPS lost my Vera Wang dress 4 days before the wedding, Barbie, Amber and the rest of the team at Julian Gold could not have been more wonderful with helping me find a new dress and alter it in time. Fortunately, UPS ultimately found my original dress and I was able to wear it on my wedding day, but I am so thankful to Barbie and Julian Gold for all that they did. If I could give them a 10 stars, I would!Julian Gold has gorgeous dresses, but more importantly their customer service is out of this world. I worked with Barbie, who is absolutely amazing and makes the entire experience a joy, although all of the consultants there are warm and friendly. I had an out of town wedding and when UPS lost my Vera Wang dress 4 days before the wedding, Barbie, Amber and the rest of the team at Julian Gold could not have been more wonderful with helping me find a new dress and alter it in time. Fortunately, UPS ultimately found my original dress and I was able to wear it on my wedding day, but I am so thankful to Barbie and Julian Gold for all that they did. If I could give them a 10 stars, I would! -
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Anne Sent on 01/14/20135 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Exceptional collection of bridal gowns and accessories. Wonderful service.Exceptional collection of bridal gowns and accessories. Wonderful service. -
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Sarah Sent on 08/16/20115 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I fell in love with a gorgeous Monique Lhuillier dress at Julian Gold. It was the first place I tried on dresses and after 5 other stores, I went back to my first choice. My saleswoman Maria was amazing. She made me feel like a beautiful bride and was so wonderful throughout the whole process. I definitely recommend Julian Gold if you are looking for a couture dress with excellent service.I fell in love with a gorgeous Monique Lhuillier dress at Julian Gold. It was the first place I tried on dresses and after 5 other stores, I went back to my first choice. My saleswoman Maria was amazing. She made me feel like a beautiful bride and was so wonderful throughout the whole process. I definitely recommend Julian Gold if you are looking for a couture dress with excellent service. -
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User1898640 Sent on 10/31/20144.9 out of 5 rating4.9-
Quality of service 5.0 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Nancy,I want to say thank you again for being patient and helping me finally find my dream dress, Nancy! I had so much fun in the process working with you and your fun personality. Our wedding day was a dream and it all started with the dress. My fiance (husband now) was blown away by both the gorgeous dress and veil!Thank you again for being a part of my fairy tale.Sincerely, Christian
Nancy,I want to say thank you again for being patient and helping me finally find my dream dress, Nancy! I had so much fun in the process working with you and your fun personality. Our wedding day was a dream and it all started with the dress. My fiance (husband now) was blown away by both the gorgeous dress and veil!Thank you again for being a part of my fairy tale.Sincerely, Christian -
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Whitney Sent on 03/06/20174.8 out of 5 rating4.8
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 4.0 out of 5 rating4.0
I was told that you have to go to Julian Gold, even if you don't buy anything, just for the experience. It's true that the experience here was on another level. They are so professional and accommodating. I will say the dresses are expensive and I was disappointed when they showed me a dress out of my price range (which I fell in love with). No other dresses could compare! I called to negotiate the price down and they were willing to work with me. They sold me the sample and I got my dream dress for the right price!I was told that you have to go to Julian Gold, even if you don't buy anything, just for the experience. It's true that the experience here was on another level. They are so professional and accommodating. I will say the dresses are expensive and I was disappointed when they showed me a dress out of my price range (which I fell in love with). No other dresses could compare! I called to negotiate the price down and they were willing to work with me. They sold me the sample and I got my dream dress for the right price! -
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Jenny Sent on 04/06/20104.8 out of 5 rating4.8
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 4.0 out of 5 rating4.0
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Flexibility 5.0 out of 5 rating5.0
I got a dress and veil from Julian Gold, and I couldn't be happier with my choice. The bridal staff there is so knowledgeable and fun to work with...they definitely make you feel very special and cared for. The Bridal Salon itself is so cute and full of gorgeous dresses; you'll really look forward to your appointments!
I was contemplating going for a less-expensive dress at a "cheaper" store to save some money, but looking back I'm so glad I didn't. Part of the cost is the whole experience of shopping and being pampered....I'll have those memories forever!
If you go there, work with Vanna Organ...she's the best!
I got a dress and veil from Julian Gold, and I couldn't be happier with my choice. The bridal staff there is so knowledgeable and fun to work with...they definitely make you feel very special and cared for. The Bridal Salon itself is so cute and full of gorgeous dresses; you'll really look forward to your appointments!
I was contemplating going for a less-expensive dress at a "cheaper" store to save some money, but looking back I'm so glad I didn't. Part of the cost is the whole experience of shopping and being pampered....I'll have those memories forever!
If you go there, work with Vanna Organ...she's the best!
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User1086442 Sent on 02/06/20134.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5.0 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5.0 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Claire Reynolds instantly found the invite of my dreams in her well-stocked room of samples. I highly recommend the personable go-getter Claire. A joy to work with.Claire Reynolds instantly found the invite of my dreams in her well-stocked room of samples. I highly recommend the personable go-getter Claire. A joy to work with. -
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Laura Sent on 04/20/20083.6 out of 5 rating3.6
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Quality of service 4.0 out of 5 rating4.0
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Average response time 4.0 out of 5 rating4.0
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Professionalism 4.0 out of 5 rating4.0
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Value 2.0 out of 5 rating2.0
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Flexibility 4.0 out of 5 rating4.0
Very nice upscale boutique. After going to an upscale boutique you will be able to tell the difference btwn a high end gown and something purchased from David's Bridal.Very nice upscale boutique. After going to an upscale boutique you will be able to tell the difference btwn a high end gown and something purchased from David's Bridal. -
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Cathy Sent on 07/16/20132.2 out of 5 rating2.2
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Quality of service 1.0 out of 5 rating1.0
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Average response time 4.0 out of 5 rating4.0
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Professionalism 1.0 out of 5 rating1.0
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Value 3.0 out of 5 rating3.0
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Flexibility 2.0 out of 5 rating2.0
When shopping for wedding dresses in San Antonio, we thought Julian Gold would be our best choice in San Antonio because they are a well known, upscale establishment. How wrong we were. Their entire bridal department employees needs to be retrained or replaced. Upon our first visit, our bridal employee was very short and somewhat absent during the dress try ons. When coming back a second time to confirm that we had found the dress, we worked with a much more pleasurable employee. She was welcoming and helpful in our process. In one of those 2 visits, they took my measurements, asked my height, and asked if I needed extra length on my gown. I left this to their discretion -- thinking they were the professionals. My dress came in (earlier than expected) and upon trying it on realized that it barely touched the floor when I was barefoot and had about a 2 inch gap above the floor with low heels or boots. Needless to say, I cried - my dress was too short! They re-ordered my dress, expedited, with extra length added on. So, when it arrived, I came back in to try it on. I convinced myself that it was longer and much better, my mom kept telling me it was the same length as the other one. They took measurements, and I left. I received a phone call later that week with my consultant informing me that they put me back in the old, short dress, and that I could come back in to try on the new, longer dress to re-do the measurements. At this next fitting, my consultant told me, "One of the other ladies told me I should have just not told you! I just had to be honest with you and let you know." Excuse me??? At this point I was completely disgusted. We brought in a sales associate from downstairs who quickly changed the attitude of the bridal consultants. I had about 5 more fittings (still too many, with more hiccups) before my dress was done. Little to say, I was completely dissatisfied with my experience and have heard similar stories from other brides who purchased their gowns heWhen shopping for wedding dresses in San Antonio, we thought Julian Gold would be our best choice in San Antonio because they are a well known, upscale establishment. How wrong we were. Their entire bridal department employees needs to be retrained or replaced. Upon our first visit, our bridal employee was very short and somewhat absent during the dress try ons. When coming back a second time to confirm that we had found the dress, we worked with a much more pleasurable employee. She was welcoming and helpful in our process. In one of those 2 visits, they took my measurements, asked my height, and asked if I needed extra length on my gown. I left this to their discretion -- thinking they were the professionals. My dress came in (earlier than expected) and upon trying it on realized that it barely touched the floor when I was barefoot and had about a 2 inch gap above the floor with low heels or boots. Needless to say, I cried - my dress was too short! They re-ordered my dress, expedited, with extra length added on. So, when it arrived, I came back in to try it on. I convinced myself that it was longer and much better, my mom kept telling me it was the same length as the other one. They took measurements, and I left. I received a phone call later that week with my consultant informing me that they put me back in the old, short dress, and that I could come back in to try on the new, longer dress to re-do the measurements. At this next fitting, my consultant told me, "One of the other ladies told me I should have just not told you! I just had to be honest with you and let you know." Excuse me??? At this point I was completely disgusted. We brought in a sales associate from downstairs who quickly changed the attitude of the bridal consultants. I had about 5 more fittings (still too many, with more hiccups) before my dress was done. Little to say, I was completely dissatisfied with my experience and have heard similar stories from other brides who purchased their gowns he -
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