Joybird Planning Group Reviews
Reviews
4.8 out of 5 rating
4.8 out of 5 rating
24 Reviews
96% recommend it
Awards
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![Jamia]()
Jamia H. Sent on 04/27/2024Great Experience
Madeline helped us plan our daughter's wedding. She and my daughter spent a lot of time together to understand her vision, and Madeline executed it perfectly and added so many beautiful touches. Her experience is extremely helpful leading up to and during the day. She helped us pull it all together and planned a perfect day! Thank you so much for your creativity and support.Joybird Planning Group's reply:
Jamia,
Thank you so much for your kind words! It was an absolute honor to be included on Rachel’s wedding day! You all were a joy to work with and I hope our paths cross again in the future! We wish everyone a lifetime of happiness! -
![Hannah]()
Hannah H. Sent on 07/03/2023Wonderful experience!
We hired Madeline for day-of coordination and she went far above her job description. She started messaging me about 8 months before the wedding, giving me an overview of her part and letting me ask questions. On the day, she communicated very well and adapted quickly and calmly to any mishaps. I also really appreciated the affordability of the packages available. We absolutely recommend using Joybird for your planning or coordinating needs. -
![Daisey]()
Daisey S. Sent on 04/11/2023Problem Solver!!
I chose the day-of coordinator package and I am so glad that I decided to have someone there to help us throughout the day! Madeline and her team solved so many little problems that would have been a huge pain for my mom and I. For example, our table seating chart kept falling and it eventually broke, but Madeline fixed it to where it wasn't noticeable at all. Also, the caterer was supposed to stay and cut the cake but they didn't. Madeline stepped up and started cutting cake and serving guests. I would definitely recommend!! -
![Brandi]()
Brandi Sent on 03/24/2023Life Saver!
Madeline literally made this whole thing happen. I had basically no decisions made and connecting with her was the first step I took towards getting my wedding planned. She took care of everything, answered all of my questions quickly, and made sure everything went incredibly smoothly! -
![Ashley]()
Ashley Sent on 12/04/2022The best in tn
Thank you so much Madeline & Joybird staff! You guys are all amazing, kind, professional, attentive, on point answering back to emails, calls, changes and concerns. You all made my wedding beautiful and more than what I expected! Thank you to all the vendors as well! You guys are incredible! Thank you so much and God bless you all! -
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![Mikaela]()
Mikaela M. Sent on 11/08/2022Best Decision Ever!
When planning my wedding these past 11 months I was fairly confident that between myself and various family members we could handle the entire thing. About halfway through the planning process we quickly came to realize that was not entirely the case. This led me to my search for a day of coordinator. I found Madeline and Joybird Planning and immediately reached out and talked to her and was immediately impressed with not only the coordinator options she provided but also the pricing. She was always quick to answer emails and was nothing short of helpful. Fast forward to the day of she was fantastic, things went a little awry but she kept me and my fiancé calm and handled things perfectly and kept us in the loop the entire time. There is absolutely no way we would’ve been able to have as smooth of a day as we did without her!! -
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Katie S. Sent on 10/24/2022
Best day ever!!
Joybird planning helped our day run so smoothly and everything was perfect! so thankful for having her there to help us on our big day! -
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![Savannah]()
Savannah H. Sent on 10/10/2022Incredible!
We hired Joybird Planning for our day of coordination and I could not be happier! Madeline and her team are SUCH a joy to work with. We also had an ordeal with our hair people and Madeline jumped in and literally saved our day. I genuinely would not have made it through our wedding without her! -
![Bobbieanne]()
Bobbieanne W. Sent on 02/01/2023I could not have been more wrong
Our venue required a day-of coordinator - as a military spouse, I pride myself on being an expert planner. I prepped well in advance for everything. I had checklists, color coded spreadsheets galore, and everything planned down to 15 mins increments, I really didn't think I would need extra help... oh, I could not have been more wrong! Madeline and her team were lifesavers! I highly recommend to anyone on the fence about needing an extra hand, please reach out to Madeline, she will be the angel you didn't know you needed. -
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![Arie]()
Arie H. Sent on 09/13/2022Excellent Service and Top-Notch Business!
Madeline and Joybird Planning Group deserve thousands of stars!
Madeline was the glue to my wedding day. I hired her for day of coordination— the only regret I have is not hiring her to be my wedding planner for the entire process. She is such a kind person, and she listens. I had many meltdowns and concerns, and she addressed them all with a smile on her face and a plan. She goes above and beyond to take care of her brides. She was readily available via phone, text, and messenger at all times. She made me feel like I was her only client, even though she takes care of several brides! She gave the best advice and assisted me with the tough decisions. She arrived at the venue before I did, just to make sure everything was going smoothly. She gave me instructions on what to do (during cake cutting, etc) because my nerves got the best of me! She even helped with my music playlist and played it during the ceremony and reception! She kept the bridal party pumped up by bringing us coffees, snacks, and food— which wasn’t even asked of her. She done it because she wanted to ❤️ I will be hiring her in the future for other services for my family, because she is excellent and one of the kindest people I’ve met.
I highly recommend Madeline and Joybird Planning Group! You won’t be disappointed! -
Meredith R. Sent on 11/09/2022
Great Choice to Hire Madeline
Madeline was an excellent resource to have on my wedding day and the months leading up to the day. She checked in often prior to the wedding and maintained a positive attitude even during stressful times. She was very flexible with us when we needed to reschedule a meeting at the venue, and she was always prompt. She was a lifesaver the weekend of the wedding, and everything went smoothly largely in part due to her coordination. I highly recommend Madeline! -
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![Sarah]()
Sarah S. Sent on 07/23/2022Perfect Planners!
Joybird was the perfect team of planners for our wedding. With a short engagement of 3 months and all of my detailed visions, Joybird tackled them all and executed them exactly how I envisioned! They are extremely kind, responsive, and a pleasure to work with. They always went above and beyond for us, and my husband and I always talked about how grateful we were for Madeline and Tiffany during our wedding planning. :) We can't recommend them enough! -
![Robert]()
Robert S. Sent on 10/01/2022Madeline is incredible!
I truly can’t say enough amazing things about Joybird!! Madeline is the absolute epitome of a professional and she made our day a breeze! She was so easy to work with, always so pleasant, and we felt completely at ease. You truly won’t be disappointed with by hiring Joybird! -
Faith B. Sent on 01/23/2022
Fantastic!
Madeline is AMAZING! I am so thankful I found her to help me with my wedding. I only needed a day of coordinator and Madeline created a custom package that worked out great for my wedding day. There were a few hiccups during my wedding day set up and I never had to worry about them. Madeline and her assistant Tiffany took care of them while still keeping me informed. She reconstructed my cake that came demolished, it looked fantastic! When the DJ broke half my red wine bottles she made sure they were replaced and the mess was cleaned up before I even knew what happened. Having her there to help with timeline, vendors, set up and break down, and overall communication made my day so stress free. I would hire her again in a heartbeat. Some of the best money I spent on my wedding. Madeline and Tiffany have the best personalities and were such an asset to my wedding day. I can’t thank these ladies enough! (&& she took this great picture of my husband and I!) -
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Alison B. Sent on 11/03/2021
Top Notch Planner!
Joybird Planning Group is truly one of a kind. Maddie is so easy to work with and just a joy to be around. She makes sure every detail is picture perfect from the second she arrives until the day is done. You seriously couldn’t ask for a better planner. Her attention to detail, organizational skills, and outgoing personality are all reflected in her passion for this business. I will use them for any party/event that I have in the future as well. Top notch! -
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![Courtney]()
Courtney B. Sent on 07/16/2023Mediocre help, bad professionalism
The owner was very responsive most of the time and was flexible. However, their professionalism is questionable. I spent 7 months planning my wedding on my own, a lot of hard work and thought put in to it just for the owner to call my hard work a "crap wedding." This was posted on a public transaction between the owner and her helper for that day
I am in shock and hurt that someone would say something like that about our big day just because it wasn't up to their par... Just because a wedding isn't expensive doesn't make it any less special let alone "crap" the owner refunded me what I paid her and asked me to take down the review but never apologized for being hurtful and saying what was said but stated it was the assistants fault. I just think people should know how this company speaks about their clients.Joybird Planning Group's reply:
Thank you for taking the time to leave us a review. As business owners every experience, positive or negative, is a learning experience. This experience involves an employee who had access to one of our owner’s phone for payment purposes. This employee has been terminated and a full reimbursement was issued instantly. We will be happy to talk about this situation with all future brides as there are multiple sides to every story. We are eager to show how our company made the necessary steps to not only apologize, but do everything in our power to move forward respectfully and professionally with all future clients and employees.
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