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Journeys Travel Reviews

Journeys Travel

Journeys Travel

Bourbonnais, IL
5.0 out of 5 rating, 6 Reviews
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Reviews

5.0 out of 5 rating
5.0 out of 5 rating
6 Reviews
100% recommend it
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Awards

6
  • C
    C Banks Sent on 11/12/2023
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    Excellent!

    Journeys Travel is the greatest at planning our vacation; they can help with scheduling everything, including lodging and transportation. Journeys Travel offers assistance with itinerary planning as well, ensuring that our vacation is as delightful as possible. Jeni makes my life easier when it comes to picking out family-friendly vacation activities and excellent hotels. #returningclient #journeystravel
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    Magaly M. Sent on 12/12/2021
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    Absolute Highest Customer Service,

    Journeys Travels offers one stop shop services with the upmost customer service. They facilitate your travel experiences. My family and I highly recommend this business for all your travel needs as they provided all the latest and greatest information required for our destination wedding. They empowered us with all the information sharing from what to bring, luggage tags, and every small / big detail was covered. Jeni made it easy for us.
  • Reyna
    Reyna R. Sent on 07/22/2019
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    Excellent!!!

    I wanted to take the time to thank you for arranging our wedding and wonderful trip to Cancun Mexico with all of our guests, 60 to be exact. Jeni Chafer you are truly a lifesaver and quite frankly don’t know how I would’ve done it all without you.

    Not only did you help with all the travel arrangements, you were also my right hand and go to person, you assisted with wedding planning here in the states. You sent me great apps that would help with the planning. I’m already a very organized person but with your guidance you made things better and easier for me to go with a great timeline. You helped me with vendor selections. You made sense of my paperwork. You calmed me down when things would get crazy. Even at the end you sent me a binder with our itinerary, pertinent information and contracts, which I thought was amazing since I barely had time to compile the contracts at the end.

    From day one you took the time to listen to what our vision was in having an amazing destination wedding.

    The resort we picked (Hyatt Ziva Cancun) it was beautiful and breathtaking. It more than exceeded our expectations. Everyone there was so friendly and attentive. The food was delicious. The pool and beaches were absolutely amazing! My wedding was spectacular and a true dream come true! All of our guests fell in love with it!

    Thank you for organizing our guests and their requests so everyone could arrive on time with the right transfer company (Lalo Styles) patiently waiting there greeting our guest to make them feel welcomed. Also for following up right away when issues, concerns, flight delays aroused. You were always on top of things.
    Thank you also for helping and organize different excursions for our guests. A big thank you for helping organize our snorkeling catamaran excursion to Isla Mujeres. It was such a great time with all our family and guests. This is a must do for any future bride that’s planning a destination wedding. Trust me when I say they will all thank you for it.

    Last but not least, we will definitely be using you in the future. Thanks for all of your traveling tips and suggestions. Thanks for helping our guests feel safe and less intimidated in paradise.

    Sincerely;
    Mrs. Reyna Leal
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  • Luis
    Luis Sent on 07/27/2020
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    Last minute 1yr Wedding Anniversary travel plans

    Journeys Travel is a hidden gem and we are so glad to have found Jeni and her company. We used her services for our destination wedding in Cancun on 7-7-19 at the Hyatt Ziva and it was better then what we had hoped for. She was easy to work with and very understanding. We used her to book our one 1yr anniversary at the Hyatt Ziva again and as soon as we found out that they where opening on 7/1/2020 we reached out to Jeni the week before and she was able to find us the best rate and confirmed with the hotel to get our 1 free night within a couple of days of us flying out. She was also very comforting in making sure we had all the information needed to feel safe while traveling during COVID-19. We felt very safe at the airport and the hotel. The Ziva is taking all the precautions needed to make sure the guests and staff are safe. Our kids have booked with Jeni recently and friends have been reaching out to us for their trips. My wife and I love Jeni and we can't wait to book our next trip with her.
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    Marissa Sent on 11/20/2014
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    Very responsive and made traveling fun!
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    Steven Sent on 10/13/2014
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    Jeni was excellent and pretty much flawless with everything. She made really good suggestions regarding where to go and was extremely knowlegeable about the property. Not only that, we were really under the gun regarding time and she sometimes worked odd hours of the night to make sure we made our deadlines. In a day and age where one can look up everything on the internet, I feel the value of her efforts outweighed any negligible price difference and made it totally worth it!

    Sincerely,

    Steve R.

    Journeys Travel's reply:

    Thanks Steve! I enjoyed working with you, Kristin and all of your wedding guests. Congratulations to you both!