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Journeys by Jacque Reviews

Journeys by Jacque

Journeys by Jacque

Cincinnati, OH
5.0 out of 5 rating, 24 Reviews
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Reviews

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24 Reviews
100% recommend it
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Awards

24
WeddingWire Couples' Choice Awards 2015 Winner
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    John Sent on 11/27/2018
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    Knowledgeable and Responsive

    Jacque was everything you'd want from a travel agent. She was knowledgeable, helpful, friendly and, most importantly, she communicated in a timely manner. She even messaged me while she was on her own vacation.
    I recommend Jacque without hesitation or reservation.
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    Brian Sent on 01/14/2018
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    Jacque was super responsive and helped us make up our mind. She answered countless questions for my wife and I leading up to our honeymoon and even during when we were on resort. I have recommended her to anyone and everyone. Hoping to use her again for our next trip’
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    Annie Sent on 01/14/2018
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    Jacque was extremely helpful and provided so much insight into the entire process! She was extremely responsive to every single question we asked and helped us plan a trip that was perfect for us!
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    Lacey Sent on 11/15/2017
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    Jacque was incredibly helpful booking our honeymoon to Jamaica! She was very thorough asking questions to help guide us towards which location we wanted to choose. After that, she was very sweet and responsive and helped answer any questions we had before the trip. Highly recommend!!
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    Ashley Sent on 11/14/2017
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    Huge help! Super nice and responsive to all emails and questions.
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    Ariel Sent on 10/17/2017
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    Reaching out to Jacque to help with planning our honeymoon was simply one of the BEST wedding planning decisions we made! She was so amazing in helping me understand everything and answered all of my questions and concerns swiftly and professionally. Jacque knows exactly how to put a personal touch into everything she does and did everything she could to help make sure we had a Magical time on our Disney World honeymoon.
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    Katie Sent on 06/08/2017
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    We worked with Jacque on planning our honeymoon trip to St. Lucia, and she was so helpful and friendly! I would highly recommend working with her, especially if you are looking into the Caribbean or Mexico. She was also knowledgeable on Hawaii. She sent very detailed emails when we were debating on our destination and made herself available for phone calls when we had questions (and gave us a heads up on some Sandals promotions we may not have otherwise known about!). With so much to do in planning a wedding, it was incredibly helpful having someone take care of all the booking/travel details! Sandals La Toc was amazing, we had the best honeymoon!
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    Greg Sent on 10/30/2016
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    Working with Journeys by Jacque was nothing short of incredible! We had heard many great things about Punta Cana, DR and decided to go there for our honeymoon. We contacted Jacque because she specializes in the Caribbean and Mexico as well. We informed her we wanted to stay at the Excellence Punta Cana, because of the fact it is all-inclusive and adults only. Jacque was very understanding of our wishes and offered us the best options for our budget. She was prompt in responding whenever we had any questions arise and made sure our questions/concerns were addressed thoroughly. At one point we thought we might have to move our trip back a week and she put in the time to lay out our options and inform us of what the fees/price changes would be so we could make an informed decision. Planning a wedding and honeymoon is very hectic and stressful and Journeys by Jacque gave us a peace of mind knowing our trip was in the best of hands! I cannot wait to plan future trips with her, she truly is a superlative travel agent!
  • User2824909 Sent on 10/20/2016
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    We had never traveled to the Caribbean before and Jacque found us exactly what we were looking for in our price range. I couldn't be happier with how the trip turned out.

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    Renee Sent on 09/29/2015
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    Jacque was awesome! She was very helpful throughout the whole process. She gave us great options and explained everything to us. She made recommendations based on what we were looking for. She really took the stress away from booking our honeymoon, which was nice not having to worry about that on top of all the other wedding planning. I knew that Jacque had it handled and I did not worry one bit. She booked everything for us and made sure we had all the information that we needed before leaving for Jamaica. Our trip was amazing and we know that we owe half of that to Jacque's recommendations of not only the location/resort, room choice, but also activities she recommended while we were there. We will definitely be using Jacque again on our next adventure. She is not only knowledgeable, but also has a great bubbly personality and a love for what she does. This makes for a lot more enjoyable experience!
  • User2337334 Sent on 09/27/2015
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    We really enjoyed working with Journeys by Jacque to find and book our honeymoon! Jacque initially laid out many options for us and helped us to narrow it down until we decided on Secrets Maroma (which was an AMAZING resort and highly recommended by her). She then booked our trip, answered any questions we had, and gave us great information about our travels. Everything was set up smoothly and we arrived at the resort with ease. Even the general manager of the resort personally welcomed us thanks to Jacque! We had an unforgettable time on our honeymoon due to the coordination efforts of Journeys by Jacque. Would highly recommend her!
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    Cortney Sent on 01/15/2015
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    Jacque was great to work with! She was very helpful and answered many questions. When she was unsure she got back with us very quickly with an answer. She kept us informed if there were any price differences or credits we could receive on our trip. As the trip got closer she mailed us our luggage tags and boarding passes for our cruise. She loves her job and it shows based on how willing she is to help others. Thanks again Jacque!
  • User2001706 Sent on 01/08/2015
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    Jacque provided exceptional service. She was prompt in all of her responses to any questions we had. She was enthusiastic and professional. Jacque went above and beyond in making connections with vendors and extending her services in all ways possible. Use Jacque for your travel needs!
  • User1938551 Sent on 11/24/2014
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    The resort was amazing, the staff was beyond amazing and friendly!
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    Amanda Sent on 10/01/2014
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    Jacque was incredibly helpful in planning our honeymoon! We told her exactly what we wanted (all inclusive, white sand beach, clear blue water) and she gave us several wonderful options to choose from. After we selected the resort she booked the plane tickets, ground transportation, and our stay - she even got us an upgraded honeymoon package! She made our honeymoon planning so simple and easy and the resort she found was AMAZING! Not only did she do a wonderful job, she got us a great price. We had friends that took the same honeymoon as us and paid well over the price Jacque got us. Everyone should use Journeys by Jacque for their honeymoon!
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    Alexandra Sent on 06/10/2014
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    Jacque was so excellent to work with. She responded quickly everytime I contacted her. She gave us great insight and helped us pick the most perfect resort. I would highly recommend her.
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    Abby Sent on 06/03/2014
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    Jacque was very easy to work with, and we are so happy that we decided to work with someone when planning our honeymoon to Punta Cana. She was very knowledgeable and gave us lots of options. Thank you!
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    Samantha Sent on 01/06/2014
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    Jacque was so awesome. She planned every detail and made our trip so easy. My husband and I were celebrating our one year anniversary and didn't want to have to worry about any of the details, and Jacque made sure we didn't have too. She took care of everything. Best travel agent in the world. I would highly recommend her to anyone looking to get away! Thanks Jacque for making our anniversary so special!
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    Amanda Sent on 12/30/2013
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    Jacque was absolutely fantastic through the whole honeymoon planning experience! We had no destinations in mind, so she asked us questions and recommended the perfect resort with all the amenities that were important to us and we were still able to stay within our budget. She is so sweet and was genuinely excited to help us plan our trip When we arrived the resort greeted us with all sorts of upgrades because Jacque had personally contacted them to take care of us! Would definitely recommend and will be using her again for our next trip :)
  • User1381353 Sent on 10/15/2013
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    Jacque was very responsive and I'm glad she recommended the trip insurance that allowed me to change my flights and save money when the price dropped. She was fun and easy to talk to and could always answer specific questions that I had. Our honeymoon was amazing and we would definitely recommend Jacque to anyone!!
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    Brittany Sent on 10/08/2013
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    Journeys by Jacque is the best travel agent you could book with! Jacque is very knowledgeable, professional and passionate about travel and I completely trust her opinion and ability to help anyone find the right destination, resort, etc that they are looking for! I highly recommend Jacque and her business for anyone looking to travel the world- she is simply the best!
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    Tiffany Sent on 09/18/2013
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    Jacque was very helpful and knowledgable in helping us plan a vacation. She was very quick to respond to any questions via phone and email. We will definitely plan through her again!
  • User1524419 Sent on 02/01/2014
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    Working with Jacque to plan our Honeymoon was an excellent experience. She took all the stress out of trying to plan something that I did not know a lot about during a very busy time of my life (our three month engagement!). I look forward to working with her on any future travel!
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    Samantha Sent on 09/17/2013
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    Jacque was excellent to work with she not only planned our awesome honeymoon to Hawaii but also our first year anniversary to Jamaica. Both trips were fabulous! I told Jacque what we were looking for and that's it she came back with some great options to choose from for great deals. Would highly recommend Jacque for honeymoon and any other bookings for travel. If you want to go there she can make it happen!
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