Jolie Day Spa and Salon Reviews
Reviews
4.4 out of 5 rating
4.4 out of 5 rating
17 Reviews
88% recommend it
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Candace G. Sent on 12/08/2020
Awesome Service!
Awesome service!! Very caring and discussed with me in detail how I wanted to have my hair fixed. Tammy fixed my hair and makeup perfect for my Wedding!! Thank You for making my wedding day perfect!Jolie Day Spa and Salon's reply:
Thank You candace!! We loved being a part of your special day. Congratulations again! Don't forget, we have a full spa - bring all the girls and have a spa day with massages, facials, and mani-pedis. -
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User2922774 Sent on 12/22/2016I would not have looked beautiful on my wedding day (Dec 17, 2016) had it not been for Jolie Day Spa. A special shoutout to Nicole, the owner, and Jessica, my day-of (and trial) makeup and hair artist is very much necessary. My hair was absolutely gorgeous (Elsa-like) and the makeup was perfect for me because I don't ever wear it. Not only was the hair and make up for me great, my bridesmaids, flower girls, and my mom and mother in law looked absolutely stunning. The day of was super special because the spa worked only with the bridal party and catered an amazing breakfast which was too relish not to eat even though I was nervous for the ceremony! Jessica did a great job keeping me calm.
Nicole is an amazing human being. She was so organized, genuine, and gracious. She kept me feeling excited and relieved for the big day and kept in contact with me the whole time. As a gift I had my girls do a mani/pedi day with me and Nicole did my toes and nails herself, which turned out fantastic. She was also very kind, hospitable, and I felt like she really went out of her way to make sure that everyone felt special and that I stayed excited and happy! She even went out and got umbrellas for us and a shiny barrette for my mom without us asking. Amazing, amazing, amazing. -
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Kendra Sent on 06/13/2016Jolie Salon made my hair beautiful for my wedding day! They helped me set up my trial run and then gave recommendations for what we should do differently on my wedding day. I really liked that they added in extra time so the bridesmaids and I were not rushed from the salon to getting pictures taken. All my bridesmaids and my flower girl looked amazing. I am very pleased with the work Jolie Salon does. -
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Elizabeth Sent on 10/26/2014The ladies at Jolie Day Spa & Salon were fantastic! I scheduled appointments the morning of my wedding for myself (hair, makeup and manicure) and my three bridesmaids (hair and manicure) several months in advance with no issue. After doing my trial hair and makeup run, I decided to move the time up by an hour and again, the salon accommodated my request with no issue at all. The three ladies that took care of us were fantastic! Nails were very professional and my makeup was flawless. For our hair, they listened to what my ladies wanted and executed. We all looked like princesses and felt like it to boot. Highly recommend the girls (I'm so sorry I can't remember their names)! -
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Kenyatta Sent on 05/29/2016I am the kind of woman who doesn't wear make-up but I wanted to be extra beautiful for my wedding day. Jolie Day Spa was a part of my wedding package and I wasn't disappointed. I was skeptical at first since I don't wear make-up but after my consultation I was excited. Callie did a WONDERFUL job making me look natural but with some pop for my day. Day of she did make-up for my fiancé who was worried about being a man with make-up, he didn't understand the airbrush. But he and I were both very happy with the final product.. I felt so beautiful wth the make-up and I want to say thank you to Jolie Day Spa and specifically Callie. Thumbs up. If I lived i the area I would use their services again. -
User1924237 Sent on 11/16/2014I was so happy that I found the Jolie Day Spa for my wedding - they did a great job and made me and my bridesmaids look lovely!!
I got married near Dahlonega and planned to hire someone from Atlanta to come up for hair and makeup. Ultimately, I found the Jolie Day Spa and thought it was so much more convenient to do hair and makeup there. I am so glad I made that choice! The folks there were really nice to work with and were really flexible with me as I tried to figure out who exactly in my bridal party (and family) wanted hair and makeup done.
On the wedding day, we could bring in food and drinks while we primped. The stylists were friendly and warm. I also really liked the products they used - I got fake eyelashes that were very subtle and looked real, and amazing. They styled the extensions I brought in so that you couldn't tell what was real hair or extensions. Their services were very affordable and they did a great job. I got the whole bridal package, with a mani-pedi included. It was really convenient and comfortable to do everything at the spa, and I was very happy with their work! -
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Alexis B. Sent on 07/03/2023Stressful Planning
I would never work with Jolie Day Spa again. I went in for a hair and makeup trial before my wedding and the makeup artist (I think she is also the owner) was so rude. I wanted very natural makeup for my wedding and she insisted on going very heavy because as she told me "You will look washed out in your pictures. I doesn't matter to me but you have to look at these pictures forever". She just kept making comments like that the entire time making me feel bad about myself. On the business side of things, the owner is very unorganized. He would schedule a call and then never call me and acted like it was my fault. I tried to reschedule and decided I would call him this time but he didn't pick up. I also would send emails frequently trying to get information from them about invoices and day of schedule but he rarely answered my emails. When he did answer he never answered all my questions. The only saving grace was that the hair dresser was so kind. She was talking to all the bridal party and engaging with us while the makeup artist barely said a word to any of us. The hair dresser is the only reason I gave them two stars. Save yourself some stress and go with somewhere else.Jolie Day Spa and Salon's reply:
Thank you for taking the time to share your experience with us. We appreciate your feedback, and we genuinely apologize for any displeasure or inconvenience caused during your visit to Jolie Day Spa.
First and foremost, I want to address your concerns about the makeup trial. We understand how important it is for brides to feel comfortable and confident on their wedding day, and we always strive to meet our clients' expectations. I apologize if there was any miscommunication regarding your desired natural look. During the trial, we made several attempts to achieve the perfect natural look for you. We understand that personal preferences can vary, and we should have been more attentive to your vision and worked even closer with you to achieve the desired outcome. Your feedback serves as a valuable reminder for us to be even more sensitive to individual preferences and ensure effective communication throughout the process.
Regarding the communication and organization issues you encountered, I take full responsibility for the missed calls and delayed responses. As the owner, it is my duty to ensure that our clients feel well-informed and supported throughout their experience with us. I sincerely apologize for any frustration or inconvenience this may have caused you. We were implementing new systems with the goal of improving our communication processes and ended up failing to ensure timely responses to client inquiries. Your feedback has been instrumental in highlighting areas where we can enhance our service.
We are delighted to hear that our hair stylist provided you with a positive experience, and we will make sure to share your kind words with her. Our team strives to create a warm and engaging environment for our clients, and we are glad that this was reflected in your interaction with her.
At Jolie Day Spa, we genuinely value our clients' feedback, as it helps us to continuously improve our services and provide an exceptional experience for future brides. We understand the significance of your wedding day and the trust you place in us to help you look and feel your best. We are committed to learning from this experience and making the necessary improvements to ensure that we meet and exceed your expectations in the future.
Once again, we apologize for any negative impact on your experience with Jolie Day Spa. If there is anything else we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly. We appreciate your understanding and wish you all the best for your upcoming wedding day.
Warm regards,
Shawn Rice,
Jolie Day Spa -
User1837806 Sent on 09/30/2014I called Jolie Day Spa, signed up for my wedding date, even gave Jessie my credit card and waited to hear back. Two weeks later, I decided to see what the hold up was, I called 4 days in a row before someone told me that Jessie had moved to Texas. They had no record of my wedding on file. So I started over. I went in for my trial 3 weeks before my wedding. Jolie's does a lot of offsite events and will get stylists from other salons. I found out my stylist does not work at Jolie's, which definitely threw me off. First we tried half up, half down. It was ok, but I asked for no poof. Then I asked if she could change it to an up-do because I might like that better. She did, but didn't take the first poof out and the back was not at all what I imagined. So we tried a different style, after I showed her pictures of what I wanted. This style was ok. I could live with it. But she didn't style it so it would last all day, as a trial. Just kinda left the curls limp from the up-do. Then we moved on to makeup. I asked for soft and natural. I felt so ridiculous when I left, I looked like a clown. There was a bridal party there who all looked gorgeous and I felt so hideous. The blush was right on my cheeks, not subtle or applied correctly. The shadow was way up on my brow bone and I had to appy the mascara myself but it was already clumpy and ruined. I did not feel like a gorgeous bride. The owner called me after I called to complain and offered to have the same stylist do a different makeup run. No thank you, I cancelled my contract and they didn't offer a refund. It's one thing if everything turned out gorgeous and I just changed my mind, but they didn't have enough stylists to cover my event and brought in someone from the outside without telling me. I would not recommend this salon to brides who are already stressed out, this place will bring the tears!
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