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Weddings

Jerome's Party Plus Reviews

Jerome's Party Plus

Jerome's Party Plus

Westfield, MA
4.2 out of 5 rating, 6 Reviews
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Reviews

4.2 out of 5 rating
4.2 out of 5 rating
6 Reviews
83% recommend it
  • Quality of service
    4 out of 5 rating
  • Average response time
    3.9 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4.4 out of 5 rating
  • Nicole
    Nicole Sent on 01/20/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great For Chargers and Linen!

    Jerome's was wonderful to work with for my wedding and had great stuff! We rented beautiful gold beaded chargers from them as well as stunning gold table cloths. I highly recommend using them for your rental needs.
  • K
    Kara Sent on 07/29/2015
    4.7 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We rented tables and gas grills for our wedding reception in July 2015. The staff in the office were very responsive and made sure to call whenever they had a question. It was easy to make changes to our order at any point. They also had coupons on their website, which was great. Delivery was within their time estimation and the materials were clean. My only issue is the sometimes limited availability of rentals we would have liked (e.g., drink dispensers, bar stools). Otherwise, we were very happy with the service.
  • A
    Amanda Sent on 10/28/2017
    4.5 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We used Jerome’s for rentals for our wedding. They were reasonably priced and flexible when we needed to adjust our order. The staff was professional and arrived on time the day of our event. The dishes, glasses, and table settings we rented were great. The linens we rented arrived extremely wrinkled. However, we contacted the owner of the company and she came out herself to the venue and exchanged the linens and stayed to ensure we were able to set them up and were happy with the quality.
  • illustration stars

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  • S
    Stephen Sent on 05/18/2008
    3.9 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      3.5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    Very friendly. Easy to make changes and adjustments to the order
  • A
    Amber Sent on 06/11/2008
    3.9 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      2.0 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    We rented all the music equiptment for our friend to be the DJ. The equiptment was a little outdated, but for what we needed it worked. I would recommend this for anyone who does not plan on having a lot of dancing, but it works for the big stuff. If you want a lot of music hire a DJ with good equiptment
  • User1140641 Sent on 04/22/2013
    3 out of 5 rating
    • Quality of service
      2.5 out of 5 rating
    • Average response time
      3.5 out of 5 rating
    • Professionalism
      3.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      3.0 out of 5 rating
    I rented something for an event where I was a vendor. The clips were missing from the table skirt, I wasn't able to use it at all. I had to go BUY a tablecloth while I was setting up the table! When I brought it up after returning the items I rented, they didn't bother to offer any sort of small refund nor a coupon for next rental. Not very apologetic nor super professional. I won't be going back there again.