JEK TRAVELS LLC Reviews
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4.0 out of 5 rating
4.0 Good
4.0 out of 5 rating
4 Reviews
80% recommend it
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Quality of service 4 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 4 out of 5 rating
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Jeanishia Sent on 02/22/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Simply amazing!
Chevelle is simply amazing. She is very professional and knowledgeable about her work. I’m planning a destination wedding, and she is taking all of the hard work off my hands! From background information including various resorts & spa’s to details surrounding the current pandemic: COVID19. While it is a stressful time for all of us, Chevelle has never compromised her professionalism! I cannot wait for my big day!Chevelle is simply amazing. She is very professional and knowledgeable about her work. I’m planning a destination wedding, and she is taking all of the hard work off my hands! From background information including various resorts & spa’s to details surrounding the current pandemic: COVID19. While it is a stressful time for all of us, Chevelle has never compromised her professionalism! I cannot wait for my big day! -
Quality of service
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Lauren J. Sent on 02/22/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Destination Wedding
We contacted JEK Travels last year in January inquiring about a destination wedding to the Caribbean. I ended up working withChevelle who was very knowledgeable in every aspect of planning the group wedding. She asked a lot of questions so she could select the best resort that was affordable to everyone in the group. We talked about the resort terms and conditions policies that included cancellation penalties if we cancel for the group. Chevelle went on to explain the services that JEK Travels offered and the vacation planning fee. Everything looked good and entered into the wedding contract. We had the wedding planned for July 25, 2020. With Covid we were uncertain and decided to change the dates to 2021. Chevelle explained the cancellation penalties if we canceled and she suggested we change the dates and all the money paid will be transferred to the new dates. Not once was I stressed out as I knew we were working with a professional that works day in and out with the resorts.We contacted JEK Travels last year in January inquiring about a destination wedding to the Caribbean. I ended up working withChevelle who was very knowledgeable in every aspect of planning the group wedding. She asked a lot of questions so she could select the best resort that was affordable to everyone in the group. We talked about the resort terms and conditions policies that included cancellation penalties if we cancel for the group. Chevelle went on to explain the services that JEK Travels offered and the vacation planning fee. Everything looked good and entered into the wedding contract. We had the wedding planned for July 25, 2020. With Covid we were uncertain and decided to change the dates to 2021. Chevelle explained the cancellation penalties if we canceled and she suggested we change the dates and all the money paid will be transferred to the new dates. Not once was I stressed out as I knew we were working with a professional that works day in and out with the resorts. -
Quality of service
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Katie P. Sent on 10/19/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Destination Wedding &Honeymoon
The wedding and honeymoon was amazing. It was a smooth process from start to finish with no issues.The wedding and honeymoon was amazing. It was a smooth process from start to finish with no issues. -
Quality of service
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Brenda M. Sent on 06/23/20201 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Destination wedding
she was horrible we tried to reach her she blocked out numbers she even took $100 from everyone that was registered there's a coronavirus going on the resort said they didn't do no cancellations with any money everything the island is closed why did she take money from each person as she refused to answer the phone nowshe has all number blocked so that we cannot reach her but I will reach her cuz I know the address nowshe was horrible we tried to reach her she blocked out numbers she even took $100 from everyone that was registered there's a coronavirus going on the resort said they didn't do no cancellations with any money everything the island is closed why did she take money from each person as she refused to answer the phone nowshe has all number blocked so that we cannot reach her but I will reach her cuz I know the address now -
Quality of service