Jake’s Catering at Sentinel Reviews
View more informationReviews
4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
56 Reviews
94% recommend it
-
Quality of service 4.8 out of 5 rating
-
Average response time 4.6 out of 5 rating
-
Professionalism 4.7 out of 5 rating
-
Value 4.6 out of 5 rating
-
Flexibility 4.6 out of 5 rating
Awards
56
+10
User photos
-
David M. Sent on 04/05/20225 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
A great evening!
Adrienne was excellent to work with. From start to finish she was attentive to our needs, finding solutions to our concerns and providing us with a perfect evening for the wedding rehearsal dinner. Everyone was very impressed with the room and the food was excellent. I highly recommend Jake's Catering.Adrienne was excellent to work with. From start to finish she was attentive to our needs, finding solutions to our concerns and providing us with a perfect evening for the wedding rehearsal dinner. Everyone was very impressed with the room and the food was excellent. I highly recommend Jake's Catering. -
Quality of service
-
Alithea D. Sent on 12/17/20215 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Timeless Location with Excellent Food
Jake's and the Sentinel Hotel will forever hold a special place in our hearts. Our wedding weekend and reception was perfect. This was such a classy, beautiful, and timeless setting for our reception. We had cocktails in the Library and the reception in the grand ballroom.
We also had all pre/post wedding events (bridal luncheon, rehersal dinner, and brunch) at Jakes. The food was great for all the events, and the service was beyond exceptional; the staff was so attentive and professional. There is a f/b minimum, but their dinner options and buffets are better than most as far as what you can get for $50/plate. Working with Adrienne and the staff was the best part. Adrienne made sure everything was set the way we wanted, that we would meet our f/b minimum, and made herself available to answer any questions or to set something right. If you are looking for the perfect downtown location for your wedding or event choose Jake's Catering at The Sentinel Hotel. The rooms are stunning, but more important the food is excellent and the staff is great.Jake's and the Sentinel Hotel will forever hold a special place in our hearts. Our wedding weekend and reception was perfect. This was such a classy, beautiful, and timeless setting for our reception. We had cocktails in the Library and the reception in the grand ballroom.
We also had all pre/post wedding events (bridal luncheon, rehersal dinner, and brunch) at Jakes. The food was great for all the events, and the service was beyond exceptional; the staff was so attentive and professional. There is a f/b minimum, but their dinner options and buffets are better than most as far as what you can get for $50/plate. Working with Adrienne and the staff was the best part. Adrienne made sure everything was set the way we wanted, that we would meet our f/b minimum, and made herself available to answer any questions or to set something right. If you are looking for the perfect downtown location for your wedding or event choose Jake's Catering at The Sentinel Hotel. The rooms are stunning, but more important the food is excellent and the staff is great. -
Quality of service
-
Lindsey P. Sent on 01/29/20205 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Beautiful beautiful beautiful
Our experience with the Sentinel was top notch! We worked with Diane from start to finish and she made sure we were comfortable, had all our questions answered and that everything was seamless and beautiful for our big day. They especially worked with us when it came to our menu as my husband has many food allergies. They took everyone into account and made sure all our food was perfect for all our guest. The day of staff was incredible and made sure everything ran smoothly! Thank you so so much! We couldn’t have chosen a more beautiful and well ran venue!Our experience with the Sentinel was top notch! We worked with Diane from start to finish and she made sure we were comfortable, had all our questions answered and that everything was seamless and beautiful for our big day. They especially worked with us when it came to our menu as my husband has many food allergies. They took everyone into account and made sure all our food was perfect for all our guest. The day of staff was incredible and made sure everything ran smoothly! Thank you so so much! We couldn’t have chosen a more beautiful and well ran venue!-
-
-
+3 photos
-
Quality of service
-
Rakan K. Sent on 11/19/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Absolutely Recommend!
Diane & her team at Jakes Catering were more than accommodating to our requests. She and her team were able to source everything we requested (including, but not limited to.. vegan options, halal meat) for a party of over 300 guests. Diane was always responsive and helped us enjoy a stress-free wedding celebration. She went above and beyond in helping us identify the right vendors and details of our DELICIOUS meal!
Would highly recommend them for their professionalism, quality, and their desire to go above and beyond to accommodate our requests. THANK YOU!Diane & her team at Jakes Catering were more than accommodating to our requests. She and her team were able to source everything we requested (including, but not limited to.. vegan options, halal meat) for a party of over 300 guests. Diane was always responsive and helped us enjoy a stress-free wedding celebration. She went above and beyond in helping us identify the right vendors and details of our DELICIOUS meal!
Would highly recommend them for their professionalism, quality, and their desire to go above and beyond to accommodate our requests. THANK YOU! -
Quality of service
-
Patience Sent on 12/06/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing!! Every room was stunning and the food was customized to our dream menu
Beautiful rooms, great Portland history and excellent customer service.Beautiful rooms, great Portland history and excellent customer service. -
Quality of service
-
Zandra A. Sent on 08/16/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Surprisingly Affordable Elegance
To be honest, when my fiancé and I were on our way to meet Kirsten to view Sentinel's event spaces we planned on saying thank you but no thanks. We just didn't think it would be in our budget. Kirsten walked us though the 2nd floor billiard room and library, explained what was included in booking with them and asked us our budget. She said that was doable. My husband was sold right there, that day. After receiving quotes a couple of business days later, I was on the same page; Especially with it including our preferred dinner choice, tacos (which were delicious by the way)! Kirsten is so kind, responsive and helpful. It was like working with one of our closest friends.To be honest, when my fiancé and I were on our way to meet Kirsten to view Sentinel's event spaces we planned on saying thank you but no thanks. We just didn't think it would be in our budget. Kirsten walked us though the 2nd floor billiard room and library, explained what was included in booking with them and asked us our budget. She said that was doable. My husband was sold right there, that day. After receiving quotes a couple of business days later, I was on the same page; Especially with it including our preferred dinner choice, tacos (which were delicious by the way)! Kirsten is so kind, responsive and helpful. It was like working with one of our closest friends. -
Quality of service
-
Erica Sent on 07/25/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Kirsten, the Catering Sales Manager, is the sweetest, kindest person and made working with Jake's the best experience. We utilized a newer service Jake's offers for food catering pick-up, which was very easy to use. We placed the order and day of everything was packaged up for easy transport. We did a picnic wedding so ordered sandwiches - which included individual bags of chips and huge chocolate chip cookies. We also had a very pretty fruit display and multiple picnic salads. Kirsten was always quick to respond and was very helpful with our changing wedding plan. My now husband and I cannot wait to renew our wedding vows in a few years and use the Sentinel's Library for a beautiful party. I highly recommend Jake's!Kirsten, the Catering Sales Manager, is the sweetest, kindest person and made working with Jake's the best experience. We utilized a newer service Jake's offers for food catering pick-up, which was very easy to use. We placed the order and day of everything was packaged up for easy transport. We did a picnic wedding so ordered sandwiches - which included individual bags of chips and huge chocolate chip cookies. We also had a very pretty fruit display and multiple picnic salads. Kirsten was always quick to respond and was very helpful with our changing wedding plan. My now husband and I cannot wait to renew our wedding vows in a few years and use the Sentinel's Library for a beautiful party. I highly recommend Jake's! -
Quality of service
-
Kate Sent on 05/22/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We hosted our wedding reception at the Sentinel, and we couldn't have been happier with the venue and the team at Jake's. Kirsten was wonderful to work with—warm, patient, resourceful, organized, and insightful. We had our cocktail hour in the Renaissance Room and a dinner reception and dancing in the Grand Ballroom, with a total of about 200 guests. The food was excellent, the bartending solid, and the venue beautiful.
We rented an ivory drape to cover the stage in the Grand Ballroom, chiavari chairs, and some gold accents—but no further rentals or external decorations were needed; the space is gorgeous as-is. If you're looking for a classic vibe and a venue that doesn't require lots of external rentals, consider the Sentinel!We hosted our wedding reception at the Sentinel, and we couldn't have been happier with the venue and the team at Jake's. Kirsten was wonderful to work with—warm, patient, resourceful, organized, and insightful. We had our cocktail hour in the Renaissance Room and a dinner reception and dancing in the Grand Ballroom, with a total of about 200 guests. The food was excellent, the bartending solid, and the venue beautiful.
We rented an ivory drape to cover the stage in the Grand Ballroom, chiavari chairs, and some gold accents—but no further rentals or external decorations were needed; the space is gorgeous as-is. If you're looking for a classic vibe and a venue that doesn't require lots of external rentals, consider the Sentinel! -
Quality of service
-
Erica Sent on 05/11/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
By far the best decision I've made was having my wedding at The Sentinel with Jake's Catering. My guests still rave around how beautiful the ceremony/reception rooms were and how amazing the food and staff was. I literally did not have to worry about anything the day of the wedding. For example, someone had mentioned in passing my husband liked cherry coke. When we got to our table there was a cherry coke waiting for him. We also had a couple of guests with pretty severe tree nut allergies. The banquet team made sure they let these guests know exactly what was in the dishes and had nuts off to the side instead of in the dishes. Kristin, my Sales Catering Manager, was responsive and just in general amazing to work with. Seriously, if you want a stress-free wedding, book with Jake's Catering at The Sentinel!By far the best decision I've made was having my wedding at The Sentinel with Jake's Catering. My guests still rave around how beautiful the ceremony/reception rooms were and how amazing the food and staff was. I literally did not have to worry about anything the day of the wedding. For example, someone had mentioned in passing my husband liked cherry coke. When we got to our table there was a cherry coke waiting for him. We also had a couple of guests with pretty severe tree nut allergies. The banquet team made sure they let these guests know exactly what was in the dishes and had nuts off to the side instead of in the dishes. Kristin, my Sales Catering Manager, was responsive and just in general amazing to work with. Seriously, if you want a stress-free wedding, book with Jake's Catering at The Sentinel! -
Quality of service
-
Julie Sent on 01/22/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Loved every single thing about my experience with my wedding venue! The staff at every level was incredible to work with. The food was amazing , I got so many compliments from my guests.
Of course the ambiance is second to none in the city of Portand... My ceremony was in the library (120) guests and I loved the intimacy & beauty it provided. We then moved to the Grand ballroom with a live band and DJ, rockin' the house there for the reception. I loved that the spaces were ALL mine for the entire day for set up (rare to find at wedding venues). This is a "turn key" operation and made for a stress free day with all the service I was provided. If you are considering this venue, "book it!" You won't be disappointed!Loved every single thing about my experience with my wedding venue! The staff at every level was incredible to work with. The food was amazing , I got so many compliments from my guests.
Of course the ambiance is second to none in the city of Portand... My ceremony was in the library (120) guests and I loved the intimacy & beauty it provided. We then moved to the Grand ballroom with a live band and DJ, rockin' the house there for the reception. I loved that the spaces were ALL mine for the entire day for set up (rare to find at wedding venues). This is a "turn key" operation and made for a stress free day with all the service I was provided. If you are considering this venue, "book it!" You won't be disappointed! -
Quality of service
-
Breanne Sent on 10/16/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We had a plated dinner at our wedding and requested for our toasts to have champagne brought out for each guest on trays and Jake's accommodated all of our wishes and then some. They accommodated dietary restrictions and catered to our every need and request. The food and drink provided and the service were top-notch and nothing short of Jake's impeccable standards. They really are a stand out company.We had a plated dinner at our wedding and requested for our toasts to have champagne brought out for each guest on trays and Jake's accommodated all of our wishes and then some. They accommodated dietary restrictions and catered to our every need and request. The food and drink provided and the service were top-notch and nothing short of Jake's impeccable standards. They really are a stand out company. -
Quality of service
-
Zack Sent on 05/02/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We loved our experience with Jake's Catering, The Sentinel Hotel, and our main point of contact, Julie Weiss, the Social Sales Manager.
Julie was wonderful, making herself available on weekends, before hours, and after hours. Our wedding was executed perfectly and a lot of that credit goes to Jake's Catering and Julie.
The food, catered by Jake's Catering, was as advertised. We had the chicken, Flank Stead, and Salmon. People were raving about the food. Several people said it was the best wedding buffet they've ever had.
Combine that with the location (Ballroom inside of The Sentinel Hotel), and we had a storybook wedding ceremony & reception.
The final "icing on top" was the price. The price is reasonable and fair when compared to other competing venues. The food and location at The Sentinel are superior, so we felt like we got a great deal.
A+. Highly recommended.We loved our experience with Jake's Catering, The Sentinel Hotel, and our main point of contact, Julie Weiss, the Social Sales Manager.
Julie was wonderful, making herself available on weekends, before hours, and after hours. Our wedding was executed perfectly and a lot of that credit goes to Jake's Catering and Julie.
The food, catered by Jake's Catering, was as advertised. We had the chicken, Flank Stead, and Salmon. People were raving about the food. Several people said it was the best wedding buffet they've ever had.
Combine that with the location (Ballroom inside of The Sentinel Hotel), and we had a storybook wedding ceremony & reception.
The final "icing on top" was the price. The price is reasonable and fair when compared to other competing venues. The food and location at The Sentinel are superior, so we felt like we got a great deal.
A+. Highly recommended. -
Quality of service
-
Lindsey Sent on 02/11/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Absolutely LOVED every part of our experience with Jake's catering. We started working with Julie a year before our wedding and she was there for us every step of the way. From our first tour of the event spaces to our food tasting- every single meeting was professional and the staff made us feel welcome. Our reception was held in the beautiful Governors Ballroom which was absolutely stunning and more than enough room for our party size of 250+. The food was AMAZING and the service matched. They were also very accommodating to those in our party with food allergies or food restrictions. Every single employee went above and beyond any and all our expectations and we received so many compliments on the venue and quality of food to reflect that. We wouldn't have changed a thing and are so grateful to everyone with Jake's who was apart of our special day!Absolutely LOVED every part of our experience with Jake's catering. We started working with Julie a year before our wedding and she was there for us every step of the way. From our first tour of the event spaces to our food tasting- every single meeting was professional and the staff made us feel welcome. Our reception was held in the beautiful Governors Ballroom which was absolutely stunning and more than enough room for our party size of 250+. The food was AMAZING and the service matched. They were also very accommodating to those in our party with food allergies or food restrictions. Every single employee went above and beyond any and all our expectations and we received so many compliments on the venue and quality of food to reflect that. We wouldn't have changed a thing and are so grateful to everyone with Jake's who was apart of our special day! -
Quality of service
-
User2982668 Sent on 02/22/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We had our rehearsal dinner in the library room at the sentinel - the dinner from jakes was delicious and impressed our guests! They hosted for nearly 75 people and it was perfect!We had our rehearsal dinner in the library room at the sentinel - the dinner from jakes was delicious and impressed our guests! They hosted for nearly 75 people and it was perfect! -
Quality of service
-
Danielle Sent on 09/18/20165 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Where do I start? The Sentinel Hotel and Jakes Catering are the best in class! I give them 5 stars in all aspects. I recently got married in Portland, OR and hosted the reception at the Sentinel Hotel’s Governor Ballroom and used their in-house catering: Jake’s Catering.
The Venue: I love that the hotel has history to it. The designers who recently updated the hotel did a fantastic job my adding in funky Portland touches while still preserving the historical theme of the hotel. Everything about the “look” of this hotel is amazing and creates a great theme for a wedding. The Governor ballroom looks like a classic lavish jazz ballroom with 40 ft. ceilings and a ridiculous amount of crown moldings and grand columns. It certainly gives a Wow Factor when you step foot into it.
Jakes Catering Food and Planning: Julie Weiss, Todd and their banquet teams are catering geniuses. Their level of knowledge in the catering industry is far more superior than the average caterer. They are competitively price, a dream to work with, and executed their food and services better than I could have dreamed of.
All of the catering staff were dressed in sharp uniforms, they set up 2 beautiful bars with twinkling candles all over them. They didn’t miss a mark on the food service schedule. The whole service flowed beautifully which timed out our event perfectly, not to mention the food was delicious. I had guest comment that that the banquet staff were so attentive it felt like there was one banquet staff per guest. “Every time I was getting close to finishing my drink the banquet personnel topped off my drink immediately”.
The planning process with Julie was a blast. My mom and fiancé developed great banter with her, which brought in humor to the whole process, which then turned the planning process, believe it or not, into a FUN process.
Thank you to the whole team that made our wedding a dream come true!Where do I start? The Sentinel Hotel and Jakes Catering are the best in class! I give them 5 stars in all aspects. I recently got married in Portland, OR and hosted the reception at the Sentinel Hotel’s Governor Ballroom and used their in-house catering: Jake’s Catering.
The Venue: I love that the hotel has history to it. The designers who recently updated the hotel did a fantastic job my adding in funky Portland touches while still preserving the historical theme of the hotel. Everything about the “look” of this hotel is amazing and creates a great theme for a wedding. The Governor ballroom looks like a classic lavish jazz ballroom with 40 ft. ceilings and a ridiculous amount of crown moldings and grand columns. It certainly gives a Wow Factor when you step foot into it.
Jakes Catering Food and Planning: Julie Weiss, Todd and their banquet teams are catering geniuses. Their level of knowledge in the catering industry is far more superior than the average caterer. They are competitively price, a dream to work with, and executed their food and services better than I could have dreamed of.
All of the catering staff were dressed in sharp uniforms, they set up 2 beautiful bars with twinkling candles all over them. They didn’t miss a mark on the food service schedule. The whole service flowed beautifully which timed out our event perfectly, not to mention the food was delicious. I had guest comment that that the banquet staff were so attentive it felt like there was one banquet staff per guest. “Every time I was getting close to finishing my drink the banquet personnel topped off my drink immediately”.
The planning process with Julie was a blast. My mom and fiancé developed great banter with her, which brought in humor to the whole process, which then turned the planning process, believe it or not, into a FUN process.
Thank you to the whole team that made our wedding a dream come true! -
Quality of service
-
Connie Sent on 08/15/20165 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I can not begin to describe how beautiful the Grand Ballroom was for my daughters wedding reception. It was only topped by the delicious food and the amazing service, from the day we first came to visit The Sentinel until we loaded the last wedding gift in our car. We were told by several of our guests that this was the best wedding they had ever been to!I can not begin to describe how beautiful the Grand Ballroom was for my daughters wedding reception. It was only topped by the delicious food and the amazing service, from the day we first came to visit The Sentinel until we loaded the last wedding gift in our car. We were told by several of our guests that this was the best wedding they had ever been to! -
Quality of service
-
Yoshini Sent on 05/30/20165 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jake's was nothing less than phenomenal. They worked so closely with us to create an amazing meal and experience for our guests. They have amazing staff who made us SO comfortable for on our big day. Furthermore, their social sales manager, Julie Weiss, was incredibly knowledgeable and helpful during the entire process. I felt cared for from start to finish. I would recommend Jake's to anyone!Jake's was nothing less than phenomenal. They worked so closely with us to create an amazing meal and experience for our guests. They have amazing staff who made us SO comfortable for on our big day. Furthermore, their social sales manager, Julie Weiss, was incredibly knowledgeable and helpful during the entire process. I felt cared for from start to finish. I would recommend Jake's to anyone! -
Quality of service
-
Cat Sent on 02/09/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jakes catering made my dream wedding happen with smoothness, elegance, and delicious food! I am so grateful to the staff for being patient with the decision making process, working well with my other vendors, and making me feel like I could focus on the special day without worrying about things behind the scenes. I can't even count the number of compliments my guests had about the venue!!!!Jakes catering made my dream wedding happen with smoothness, elegance, and delicious food! I am so grateful to the staff for being patient with the decision making process, working well with my other vendors, and making me feel like I could focus on the special day without worrying about things behind the scenes. I can't even count the number of compliments my guests had about the venue!!!! -
Quality of service
-
Robyn Sent on 08/04/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I had my wedding ceremony and reception at The Governor - Stephanie and Erin at Jake's were a pleasure to work with. Always on top of it, they had it covered. The food was fabulous, the rooms are gorgeous, and the hotel and Jake's were both always quick to respond to any questions I had. They had SIX weddings, yes you read that right SIX, the weekend I got married. Three were happening simultaneously on my wedding day. Were there hiccups? Delays? A drop in service? Nope. Nope. Nope! Total professionals, they know what they are doing and they do it well. Many many thanks to all of the staff at Jake's and The Governor for a fabulous weekendI had my wedding ceremony and reception at The Governor - Stephanie and Erin at Jake's were a pleasure to work with. Always on top of it, they had it covered. The food was fabulous, the rooms are gorgeous, and the hotel and Jake's were both always quick to respond to any questions I had. They had SIX weddings, yes you read that right SIX, the weekend I got married. Three were happening simultaneously on my wedding day. Were there hiccups? Delays? A drop in service? Nope. Nope. Nope! Total professionals, they know what they are doing and they do it well. Many many thanks to all of the staff at Jake's and The Governor for a fabulous weekend -
Quality of service
-
User1061601 Sent on 01/07/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I was so happy with my service. Their event coordinator Stephanie was like a good friend, so easy to be with and so willing to help and advise. She always believed in the wedding vision (it was a bit unusual) and was someone I could count on to be calm, think of solutions and run things as much or as little as I wanted.
The venue itself is stunning--I got married in the Heritage Ballroom. Jake's food and catering were also excellent, and the staff were friendly, smooth and flawless. I hardly knew they were there.
We had a tiny bit of trouble with the rehearsal. Just be sure if you aren't using a different room for the ceremony than for the reception that you work that out in your contract or with Stephanie well ahead of time. I wasn't quite on top of that and it caused some trouble for the rehearsal the day before, but Stephanie bent over backward to resolve it, and everything worked out well.
The wedding and reception were absolutely dreamlike and perfect. I couldn't recommend this venue more!I was so happy with my service. Their event coordinator Stephanie was like a good friend, so easy to be with and so willing to help and advise. She always believed in the wedding vision (it was a bit unusual) and was someone I could count on to be calm, think of solutions and run things as much or as little as I wanted.
The venue itself is stunning--I got married in the Heritage Ballroom. Jake's food and catering were also excellent, and the staff were friendly, smooth and flawless. I hardly knew they were there.
We had a tiny bit of trouble with the rehearsal. Just be sure if you aren't using a different room for the ceremony than for the reception that you work that out in your contract or with Stephanie well ahead of time. I wasn't quite on top of that and it caused some trouble for the rehearsal the day before, but Stephanie bent over backward to resolve it, and everything worked out well.
The wedding and reception were absolutely dreamlike and perfect. I couldn't recommend this venue more! -
Quality of service
-
Berniece Sent on 08/23/20115 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Linda was AWESOME! She went above and beyond to make our wedding a wonderful experience. She was both personal and professional and was able to turn a stressful experience into something fun. I would highly recommend holding any event at the Governor Hotel. With Linda’s expertise and friendly spirit you can’t go wrong.Linda was AWESOME! She went above and beyond to make our wedding a wonderful experience. She was both personal and professional and was able to turn a stressful experience into something fun. I would highly recommend holding any event at the Governor Hotel. With Linda’s expertise and friendly spirit you can’t go wrong. -
Quality of service
-
Bailey Sent on 06/30/20115 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jake's catering was willing to do anything possible to make my day perfect!Jake's catering was willing to do anything possible to make my day perfect! -
Quality of service
-
Marianne Sent on 06/11/20115 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Everything went without a hitch, every reasonable request was accommodated, I could not have asked for a better day or venue to have my pre-event functions and wedding at!Everything went without a hitch, every reasonable request was accommodated, I could not have asked for a better day or venue to have my pre-event functions and wedding at! -
Quality of service
-
Lindsay Sent on 05/06/20115 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We stayed at the Governor for two nights, the night before, and the night immediately following, the wedding. We loved our suite! The majority of our out-of-town guests (we had many — most of our friends and family do not live in Portland!) stayed there as well. I believe we had over 30 blocked rooms there, and Melissa Staneck did a magnificent job taking care of coordinating those reservations. I'd definitely recommend working with her if you plan to have hotel blocks at the Governor. She was extremely responsive, friendly, and capable of thinking of potential guests needs that slipped my mind.We stayed at the Governor for two nights, the night before, and the night immediately following, the wedding. We loved our suite! The majority of our out-of-town guests (we had many — most of our friends and family do not live in Portland!) stayed there as well. I believe we had over 30 blocked rooms there, and Melissa Staneck did a magnificent job taking care of coordinating those reservations. I'd definitely recommend working with her if you plan to have hotel blocks at the Governor. She was extremely responsive, friendly, and capable of thinking of potential guests needs that slipped my mind. -
Quality of service
-
Laura Sent on 02/28/20115 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We loved everything! The menus they provided us to choose from were fantastic. We had a few changes we made to upgrade some of the meat selections and they had no problem with that. Really got our moneys worth. Everyone at the wedding commented on how good the food was and they even provided us with some kid friendly options as well.We loved everything! The menus they provided us to choose from were fantastic. We had a few changes we made to upgrade some of the meat selections and they had no problem with that. Really got our moneys worth. Everyone at the wedding commented on how good the food was and they even provided us with some kid friendly options as well. -
Quality of service
Are you interested?
Send a messageAre you interested?
Send a message