Jack Kellmer CO Reviews

Reviews

• Kimberly Sent on 04/29/2008
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I have nothing but wonderful things to say about Jack Kellmers. The company and him himself. They're professional. They make you feel special. They accomodate you. It's a wonderful experience. You won't be dissapointed.

  I have nothing but wonderful things to say about Jack Kellmers. The company and him himself. They're professional. They make you feel special. They accomodate you. It's a wonderful experience. You won't be dissapointed.
• Hillary Sent on 07/20/2008
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  My husband picked out the engagement ring by himself. They guided him so well and they provided such great service for sizing and cleaning. We went back for our wedding bands and they were great too. When we got our apprasils for insurance purposes we knew they priced it all fairly too

  My husband picked out the engagement ring by himself. They guided him so well and they provided such great service for sizing and cleaning. We went back for our wedding bands and they were great too. When we got our apprasils for insurance purposes we knew they priced it all fairly too
• Christina Sent on 08/06/2008
  3.9 out of 5 rating

  3.9
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    4.0 out of 5 rating
    4.0

  Are always professional and clean, fix my jeweleryat all times.

  Are always professional and clean, fix my jeweleryat all times.
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• Barb Sent on 06/09/2008
  • Quality of service
    0.0 out of 5 rating
    0.0
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    0.0 out of 5 rating
    0.0
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    0.0 out of 5 rating
    0.0
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    0.0 out of 5 rating
    0.0
  • Flexibility
    0.0 out of 5 rating
    0.0

  My mother bought a pair of diamond earrings at Kellmers and then went to exchange them for an upgraded pair a few years later. They told her that they didn'' want to "embarrass" her, but the earrings did not match. My mom let them know that she wasn't embarrassed, but they should be since they sold them to her. Needless to say, they didn't allow her to exchange the earrings and after being a loyal customer for over ten years there, they never responded to the letter she wrote to the owners of the company. Their customer service is lacking and obviously they are even "embarrassed" by their own products. I would definitely NOT recommend.

  My mother bought a pair of diamond earrings at Kellmers and then went to exchange them for an upgraded pair a few years later. They told her that they didn'' want to "embarrass" her, but the earrings did not match. My mom let them know that she wasn't embarrassed, but they should be since they sold them to her. Needless to say, they didn't allow her to exchange the earrings and after being a loyal customer for over ten years there, they never responded to the letter she wrote to the owners of the company. Their customer service is lacking and obviously they are even "embarrassed" by their own products. I would definitely NOT recommend.