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J Mason Design Reviews

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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
29 Reviews
96% recommend it
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Awards

29
  • STACEY
    Stacey S. Sent on 07/16/2023
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    Amazing service and attention to detail

    Jennean was recommended by the bridal shop I purchased my wedding dress from and I am so happy I decided to go to her. She asked all the right questions, had so much attention to detail, and made me feel so beautiful and comfortable in my wedding dress. Each dress fitting appointment was fun and she was so easy to work with. Highly recommend Jennean for her high quality work and care.
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    Erica C. Sent on 08/07/2023
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    Amazingly talented & wonderful person

    Jennean blew me away from the first moment I stepped into her doorway. I arrived to her terrified that I had bought the wrong dress and was contemplating buying a second one, when she instantly reassured me that we could create my vision out of the dress I had ordered.

    Jennean put up with countless emails, inspo photos, last minute changes and gave me guidance with each step. She redesigned the entire top of my dress with the lace that I fell in love with when I bought it. The dress was stunning and Jennean became a lifelong friend in the process.

    She made my dress everything I hoped it would be and helped me to feel the most beautiful on our special day. Jennean also tailored my sister's bridesmaid dress and my rehearsal dinner dress -- all of which came out stunning. I have since referred my best friend to Jennean for her upcoming wedding.

    Jennean was patient, flexible, informative, and above all else she is amazingly talented. She has a true gift and was a pleasure to work with. Our lace fairy! Thank you, Jennean. We adore you!
  • Tiffany
    Tiffany F. Sent on 06/02/2023
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    A true artist!

    Jennean's expertise and dedication throughout my wedding dress alterations process was truly exceptional. I shared my vision with her, and she skillfully brought it to fruition. Witnessing the transformation, I couldn't help but admire her artistic talent. Despite living in Rhode Island, the distance was insignificant compared to the outstanding results she delivered. Without hesitation, I wholeheartedly endorse her for all wedding gown alterations, as you can trust that you'll be in capable and caring hands.
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  • J
    J Novak Sent on 10/22/2021
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    Amazing to work with!

    Jennean was amazing and so easy to work with. My dress didn't need a whole lot of alterations done aside from hemming, but she still took her time at every appointment to make sure everything was perfect. At one point, I accidentally snagged a tiny bead with my ring from the top of the dress and it came off (would not have even noticed it missing), but Jennean quickly found it on the floor and stuck it in a bag to sew back on! Her attention to detail and helpful suggestions made the whole process stress-free and fun. I would recommend her for anyone!!
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    Glennys O. Sent on 04/13/2023
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    Wonderful Experience!

    Jennean was recommended by the dress shop I purchased my dress from. I was optimistic being that I was a plus size bride but Jennean was amazing! From booking my fittings in such a time crunch, making me feel comfortable, her attention to detail and ideas/recommendations were unmatched! Overall my experience was phenomenal and I walked out of there with my dress and a confident bride!
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    Leah D. Sent on 01/25/2023
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    Excellent service

    Jennean was one of the recommendations provided by the bridal shop where I got my dress, and I am so happy that I reached out to her. She was able to fit me in for multiple fittings, and even squeezed me in for an additional one when my dress proved to need a little extra work. She was amazing to work with and incredibly knowledgeable and talented. I was worried that my dress would never fit the way I wanted it to, but she worked her magic and turned it into something that felt like it was made for me. She altered the shoulders, sleeves, length, and added lace and buttons to the back to make it more flattering on me. I will be forever grateful for her hard work and I highly recommend her to brides. Your dress will be in good hands.
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    Brynn Sent on 07/02/2022
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    Amazing Seamstress!

    Jennean was recommended by the bridal salon where I purchased my dress -- we live in Massachusetts but after reading her reviews I decided to reach out to her, and I'm so glad that I did!! She did an amazing job with my dress and thoughtfully responded to all of my feedback along the way. She showed my parents and I different types of bustles and made the extra effort to explain what she was doing and show us different alteration options. It felt like such a relief to know that my dress was in great hands and that she was on the same page with me. She was incredibly kind and meticulous and was such a pleasure to work with! I received SO many compliments on my dress, and most importantly I felt absolutely amazing and wish I could wear it every day!!
  • Kara
    Kara Sent on 09/13/2021
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    Exceptional experience!

    Jennean is incredible. My dress looked absolutely beautiful thanks to her! She was recommended by the bridal shop and I am so happy that I went to her. Communication was easy and her professionalism and experience stood out. The alterations were done timely and seamlessly, my dress fit like a glove! She was even able to accommodate a last minute change of the bustle one week prior to my wedding, I will forever be grateful! I highly recommend her for any alteration!
  • Rachel
    Rachel Sent on 08/23/2021
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    Wonderful experience!

    Jennean is a master at her craft. I brought my wedding dress to her for alterations for my 8/7/21 wedding. I needed a lot of alterations and a last month decision to pull the dress up at the waist a bit due to it bunching, ultimately cutting the dress in half, and I not once was hesitant about it. Jennean is super professional and friendly. Her shop is cute and I loved seeing the dress projects she was working on that she showed me. She knows what she is doing. She made me feel confident and beautiful. My dress fit PERFECT and I could not have asked for a better outcome.
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    Lisa Sent on 08/02/2021
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    Highly Recommend!

    Jennean is amazing! Not only is she a wonderful person who you instantly want to be friends with, but she is so incredibly talented that I just knew right away that with her passion and talent, my dress was in good hands. I had to postpone my wedding due to covid and she even made room to hold on to my dress for me until I was ready to start alterations again. I'm only 4'11 and was afraid of how the bottom would look after chopping off so many inches, but once it was hemmed, it was like it was made for my height! I never thought I'd wind up with a strapless dress, but Jennean not only made the top completely form to my shape, but there were no worries about dancing the night away at my wedding! There's no one better than J Mason!
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    Michelle M. Sent on 06/28/2021
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    Confidence and grace for my daughter's wedding day

    I recently picked up my altered Mother-of-the Bride dress from JMason Designs. Jennean is a very talented seamstress. My dress needed considerable work, including removal of most of the lace, taking in, and replacing the lace. The dress now fits perfectly. Throughout it all, Jennean was patient with me and my many questions, thoughtful and honest with her suggestions, and generous with her time and talent. I walked into Jennean's shop as a nervous mother-of-the-bride and she gave me the gift of confidence and grace for my daughter's wedding day. I highly recommend JMason Designs.
  • April
    April R. Sent on 11/22/2020
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    Phenomenal

    Jennean is absolutely amazing, a friend of mine recommended J Mason design and I couldn’t be happier. Jennean is professional, and does a fantastic job, my dress fit like a glove and my bustle held the entire night. Jennean have great instructions and guidance when making decisions about the alterations on my dress. I would 1000% recommend.
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    Elise S. Sent on 11/03/2019
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    thank you, jennean!

    I received Jennean's information from the bridal boutique where I purchased my dress and was so grateful to them for the recommendation that led me to J Mason Design. I had 4 fittings with Jennean and upon meeting her instantly knew I'd be in great hands - she has such passion for her craft and deep knowledge about design, materials, fit and style. Jennean is the perfect combination of respectful and honest and helped me make decisions on the fit and feel of my gown that truly enhanced my entire wedding day. Not only did the dress come out perfectly, but I really felt like I got to know Jennean throughout the entire process and feel lucky to have worked with her. Thank you, Jennean!
  • Samantha
    Samantha Sent on 10/24/2020
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    Highly Recommend!

    Jennean was recommended by the bridal boutique where I purchased my dress, and I'm so thankful for that recommendation because Jennean was amazing to work with! She was flexible, organized, knowledgeable, and incredibly talented. I had to order a larger size dress that would work for my chest and with the dress style meant to be fitted I was concerned it might not look right, but Jennean worked her magic and the dress truly looked like it was made for me. I knew after my first appointment that my dress was in good hands. She's the best!
  • Alison
    Alison F. Sent on 02/02/2020
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    Perfection!

    Jennean was a pleasure to work with and performed absolute magic on my gown! She was very flexible with scheduling fittings (I live out of town) and made the whole process so easy. My dress came out perfect - it could not have fit better!
  • Alli
    Alli V. Sent on 10/22/2019
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    my gown turned out beautiful

    Jennean was very easy to work with for my gown. I had several meltdowns over my gown not fitting properly ( I ordered it 1.5 years before my wedding day), however she was patient with me and made my dress look perfect for my day. She even added custom straps with custom lace to make the back of my dress look beautiful. Thanks so much!!
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    Dee Sent on 06/05/2019
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    Forever grateful

    I am forever grateful that Jmason design was able to alter my dress a month before my wedding . She was able to get me in for all dress fittings even during the busiest time of wedding and prom season. Her work is amazing
  • Melissa
    Melissa Sent on 10/20/2018
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    The absolute best - worth the trip!

    The bridal boutique where I got my dress recommended Jennean Mason specifically because she is an expert in my designer (Olvi’s). Boy, is that an understatement! Jennean did a truly masterful job taking my beautiful dress and elevating its majesty by molding it perfectly to my body. From the delicate mesh, to the intricate lace and bead work, she made it fit me absolutely perfectly and left no trace of her work. The bustle! I was afraid bustling the train would take away some of the magic of the dress. But I had no reason to worry. Jennean did the bustle in a “user-friendly” way and gave the dress a whole new dimension of movement and beauty. I traveled from south of Boston for all 3 of my fittings and every single trip was worth it, traffic and all. She also custom made the most perfect, complementary veil to finish out my desired bridal look. Beyond being a phenomenal seamstress, Jennean is genuinely fun to work with. Funny, helpful, honest, and responsive. Highly, highly recommend!
  • Rosemarie
    Rosemarie R. Sent on 07/23/2019
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    Phenonimal!

    My daughter's wedding gown was beautiful, and after the alterations done, it was BREATHTAKING! The alterations were done around my daughter's training for Spartan Races, to make sure the arms were going to fit correctly, and of course they did! You couldn't even tell the lace at the bottom was taken off completely and sewed back on, and when they exchanged the buttons that were on a zipper, to all buttons, it fit like a glove!!!! Everything was precise and it looked like it sewn onto her body! Not only do they know their stuff and are professional, they are kind and caring. Thank you!!!!

    Rose Raske (Mother of the Bride)
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    Stacy Sent on 09/17/2018
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    Jennean was on the list of recommended seamstresses from the bridal boutique I bought my wedding dress at. After researching and reaching out to several businesses on their list, I chose to do my dress alterations with her in Windham. I am SO thankful I did! I had a unique two piece, which included a one piece Martina Liana top that had lace and illusion details, then an A-line tulle skirt by Watters that had strips of tulle to create movement (which required Jennean and team to hem each strip!). Jennean was amazing at listening to what I was looking for, while also providing thoughtful suggestions when it came to areas of the fitting I wasn’t sure about. I was nervous about having my one piece fitted, since the illusion lining and lace detailing was so delicate, but after my first fitting I knew I was in great hands. Jennean is down to earth, professional and personable. She also was priced reasonably given her level of customer service & talent. I highly recommend using J Mason Designs for your bridal needs! I received so many compliments on my dress, and could not imagine having had anyone else alter!
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    Lisa Sent on 08/30/2018
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    The most talented person I have ever met, an eye for style...fabulous personality and a complete JOY to work with.
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    Meaghan Sent on 02/14/2019
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    Beyond talented, and loves what she does!

    Jennean was absolutely wonderful!! She was one of a few seamstresses recommended to me through my bridal salon, and after seeing some photos of her work and her attention to detail via email, she immediately stood out. A few minutes into our first appointment, I had no doubts it was the right choice! Not only is Jennean so passionate about what she does, she's so, so talented. I had a pretty complicated hem on a Hayley Paige gown with a full tulle skirt with horsehair flounces and chapel train. I needed a few inches taken off, which could have been troublesome (or a full nightmare!) given the layers, but Jennean knew exactly what to do. I can only imagine the level of work it entailed, but she was able to perfectly preserve the cascading look of the dress. She also created a bustle that was so easy to work with the day of the wedding, it took my girls no time at all. And it didn't even look like a bustle - it looked as though the dress was made to be that way. Even my cousin who works in the industry and has seen more than her share of gowns couldn't get over the work. I was so thrilled with everything, and so lucky to have found Jennean. Even beyond the alternations, she was so helpful with every detail too, from the steaming to ordering an XL garment bag for transport so that everything would be perfect the day of. I truly felt like a special bride every time I met with her.
    Thank you, Jennean!!
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    Maria Sent on 09/09/2018
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    I used J Mason Design to have my wedding dress altered and have a custom flower girl dress made for my flower girl. To say it was perfect would be an understatement. Jennean saved me a fortune by finding a similar fabric not by my wedding dress designer to make a beautiful custom flower girl dress. She was over accommodating with fitting schedules and a high maintenance child (I can say this because it was my daughter lol). She also did an amazing job altering my bridesmaids dresses too! Jennean thank you for being so amazing and making both of us look and feel beautiful!!!
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    Katie Sent on 07/25/2017
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    Jennean of J Mason Design was fabulous to work with. She is incredibly sweet, patient, and most importantly – talented! I went to Jennean FOUR times to make various alterations to my dress. I wore a “fit and flair” style and was not used to wearing something so tight on my body. Jennean did a beautiful job tailoring my dress to exactly how I wanted it to be, and I couldn’t be happier. She also sewed on a beaded sash around my waist, per my request, and her job was flawless. Jennean is extremely reasonable with her prices, which is quite rare to find! I am so happy I found Jennean of J Mason Design – I highly recommend her!
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    Allison B. Sent on 07/24/2023
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    Great Experience

    Jennean was wonderful to work with! She was timely and friendly during my 3 appointments with her. I felt very comfortable with her and felt beautiful on my wedding day thanks to her wonderful work on my wedding dress. I highly recommend if you’re looking for friendly, high quality, stress free service!
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