J. David Jewelry Reviews

Reviews

• Shane B. Sent on 07/12/2022
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  Classic Jewelry and Friendly Personnel

  My experience with J. David came AFTER the fact. My now husband purchased my beautiful engagement ring from J. David after much research, study, and customer feedback. Like most grooms-to-be, it's a BIG decision, a big expense, and requires the right vendor. I am so glad that he chose J.David's! Not only is my engagement ring amazing and a show stopper but the experience for me (as a bride) getting our wedding rings was great too. Stephanie Waddell (of the Broken Arrow location) was our associate. She was and is amazing. From my first meeting with her, she welcome me with a hug and kindness. She was as invested in my husband and I's engagement as we were! And she was so kind. She took her time to help me learn my style, and taste. She answered all my questions and concerns (about care and maintenance). She helped us design a wedding ring that fit within our budget. She was communicative and responsive to our calls, and/or texts. She kept us informed of the design process, the personalization timeline, and its arrival. She insured that we had all the necessary documentation for insurance authenticity and coverage. She was just exceptional. We now consider her our personal jewelers! Won't go anywhere else. The pieces that J. David's has are of exceptional quality, and craftsmanship. They are beautiful. Highly Recommend Stephanie and the team of J.David's!

  My experience with J. David came AFTER the fact. My now husband purchased my beautiful engagement ring from J. David after much research, study, and customer feedback. Like most grooms-to-be, it's a BIG decision, a big expense, and requires the right vendor. I am so glad that he chose J.David's! Not only is my engagement ring amazing and a show stopper but the experience for me (as a bride) getting our wedding rings was great too. Stephanie Waddell (of the Broken Arrow location) was our associate. She was and is amazing. From my first meeting with her, she welcome me with a hug and kindness. She was as invested in my husband and I's engagement as we were! And she was so kind. She took her time to help me learn my style, and taste. She answered all my questions and concerns (about care and maintenance). She helped us design a wedding ring that fit within our budget. She was communicative and responsive to our calls, and/or texts. She kept us informed of the design process, the personalization timeline, and its arrival. She insured that we had all the necessary documentation for insurance authenticity and coverage. She was just exceptional. We now consider her our personal jewelers! Won't go anywhere else. The pieces that J. David's has are of exceptional quality, and craftsmanship. They are beautiful. Highly Recommend Stephanie and the team of J.David's!
• Jasmine J. Sent on 01/11/2019
  5 out of 5 rating

  5.0
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  So in love!

  I obviously was not apart of the initial process but my ring is amazingly crafted! They have been great for all of our other jewelry needs as well. We love J. David!

  I obviously was not apart of the initial process but my ring is amazingly crafted! They have been great for all of our other jewelry needs as well. We love J. David!

  J. David Jewelry's reply:

  Jasmine, We are so happy to have been a part of your amazing love story! Please don't hesitate to stop by anytime for us to sparkle up your beautiful ring!
• Cindy Sent on 07/21/2016
  5 out of 5 rating

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  J David's has been my one and only jewelry store for about 20 years. I keep going back because of the quality of their pieces, both custom and in stock. The staff has been knowledgeable and helpful when choosing each special piece. If you want a great experience while shopping for something unique, then J David's is your place.

  J David's has been my one and only jewelry store for about 20 years. I keep going back because of the quality of their pieces, both custom and in stock. The staff has been knowledgeable and helpful when choosing each special piece. If you want a great experience while shopping for something unique, then J David's is your place.
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• Diana Sent on 07/27/2016
  5 out of 5 rating

  5.0
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  J. David's do very quality work, help with your design and will make your dreams come true. I highly recommend the family feel you get when you walk in the store.

  J. David's do very quality work, help with your design and will make your dreams come true. I highly recommend the family feel you get when you walk in the store.
• Danielle Sent on 07/24/2015
  5 out of 5 rating

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  J. David worked with my fiance and they custom designed the most beautiful ring iv ever seen! I am so happy and so pleased! the staff is so kind and helpful, they re sized my ring for me right away and they will clean it anytime i stop by!

  J. David worked with my fiance and they custom designed the most beautiful ring iv ever seen! I am so happy and so pleased! the staff is so kind and helpful, they re sized my ring for me right away and they will clean it anytime i stop by!

  J. David Jewelry's reply:

  We are so happy for you! We cannot wait to see your wedding pictures! Congratulations!
• Ben Sent on 07/24/2015
  5 out of 5 rating

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  J.David was very helpful in helping me design a custom ring! very pleased!

  J.David was very helpful in helping me design a custom ring! very pleased!

  J. David Jewelry's reply:

  Ben, YOU did a great job designing the perfect ring! Congratulations!
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  User2489351 Sent on 12/31/2015
  5 out of 5 rating

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  They were AWESOME and so friendly! Also, their prices were very reasonable!

  They were AWESOME and so friendly! Also, their prices were very reasonable!
• Ashley Sent on 05/21/2015
  5 out of 5 rating

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  My now-husband went to J David to pick out a beautiful emerald stone for my engagement ring, and we both worked with mainly with Crystal (also Brianna) to pick out a band for the engagement ring as well as a wedding band for me. Both ladies were so friendly, helpful, and patient as we labored over the many decisions. We are both very pleased with J David and will certainly turn to them first for any future jewelry needs. (It wasn't related to our wedding, but they did a great job custom-making opal necklaces for my husband to give to me, his mom, and sisters for Christmas.)

  My now-husband went to J David to pick out a beautiful emerald stone for my engagement ring, and we both worked with mainly with Crystal (also Brianna) to pick out a band for the engagement ring as well as a wedding band for me. Both ladies were so friendly, helpful, and patient as we labored over the many decisions. We are both very pleased with J David and will certainly turn to them first for any future jewelry needs. (It wasn't related to our wedding, but they did a great job custom-making opal necklaces for my husband to give to me, his mom, and sisters for Christmas.)
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  User1435195 Sent on 11/12/2013
  5 out of 5 rating

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  I love my custom wedding band. My husband and I decided on alternating pink and white diamonds and it sparkles like crazy. Everytime I went into the store I was greeted with a smile and friendly hello. I feel like they know me. Crystal is awesome, she helped me pick out one and two strand bracelets for the bridesmaids. Definitely ask for her when you are in the store.

  I love my custom wedding band. My husband and I decided on alternating pink and white diamonds and it sparkles like crazy. Everytime I went into the store I was greeted with a smile and friendly hello. I feel like they know me. Crystal is awesome, she helped me pick out one and two strand bracelets for the bridesmaids. Definitely ask for her when you are in the store.
• Sanantha Sent on 08/11/2013
  5 out of 5 rating

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  Whether your ring budget is $200 or $20,000 you will be treated like a million dollar customer at J. David. Their quality and choices are way above comparison to mall jewelers, and the major \"local\" jewelry store that has multi-locations all over town. I was SO surprised and delighted with our jewelry-buying experience here, I don\'t ever plan to shop anywhere else in the future. Very educational buying experience where this jeweler allows you to look and compare multiple grade stones simultaneously. They even stated that based on personal preferences lower-grade stones can sometimes be more eye appealing than a higher-grade stones because no two diamonds are alike. I ended up with a wedding ring beyond my wildest dreams to go with my wonderful husband who also falls in that category.

  Whether your ring budget is $200 or $20,000 you will be treated like a million dollar customer at J. David. Their quality and choices are way above comparison to mall jewelers, and the major \"local\" jewelry store that has multi-locations all over town. I was SO surprised and delighted with our jewelry-buying experience here, I don\'t ever plan to shop anywhere else in the future. Very educational buying experience where this jeweler allows you to look and compare multiple grade stones simultaneously. They even stated that based on personal preferences lower-grade stones can sometimes be more eye appealing than a higher-grade stones because no two diamonds are alike. I ended up with a wedding ring beyond my wildest dreams to go with my wonderful husband who also falls in that category.
• Amber Sent on 07/06/2015
  0.9 out of 5 rating

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  My fiancé and I were sold on their custom engagement ring process. However, they are all sales and no follow-through. Every time we walked in the doors, they treated us like royalty, but their responsiveness and customer support were horrible. If you want to be a customer who pays premium price and doesn't mind the long wait, by all means, go to J David. We designed the setting, but when it came time to talk about the center diamond stone of the ring, the diamond salesman was no help whatsoever. They wanted the information of what we wanted in the center stone and we told them 1.5 carat round cut. The salesman then prodded for the dimensions. Well, isn't that what their job is? We had no idea because we have never looked for diamonds before! Everything went downhill from there. When we asked to see some of their diamonds, they only had a few available and already in settings, which makes comparisons much more difficult. Their diamonds were overpriced compared to Israel D for the same quality. They tried selling us on the fracture filled diamonds to enhance clarity. We weren’t falling for that because we wanted a natural diamond. When we told them we were thinking of getting the center stone elsewhere, they lacked any kind of service thereafter. When we finally picked up the ring, they let us walk out the door not even explaining when they would send us the appraisal, how to care for, or any follow-through or thanking us for the business. When we went to the competition at Israel D, the staff strongly encouraged us to use a different prong setting for the center stone than what we had designed with J David. The designer at J David never informed us that our insurance would be higher and they would want us to sign a waiver if they placed a diamond in that prong setting because of the risk of the diamond falling out!!! J David is inexperienced, lacked transparency, and only wanted our money. Israel D made up for everything poor J David did.

  My fiancé and I were sold on their custom engagement ring process. However, they are all sales and no follow-through. Every time we walked in the doors, they treated us like royalty, but their responsiveness and customer support were horrible. If you want to be a customer who pays premium price and doesn't mind the long wait, by all means, go to J David. We designed the setting, but when it came time to talk about the center diamond stone of the ring, the diamond salesman was no help whatsoever. They wanted the information of what we wanted in the center stone and we told them 1.5 carat round cut. The salesman then prodded for the dimensions. Well, isn't that what their job is? We had no idea because we have never looked for diamonds before! Everything went downhill from there. When we asked to see some of their diamonds, they only had a few available and already in settings, which makes comparisons much more difficult. Their diamonds were overpriced compared to Israel D for the same quality. They tried selling us on the fracture filled diamonds to enhance clarity. We weren’t falling for that because we wanted a natural diamond. When we told them we were thinking of getting the center stone elsewhere, they lacked any kind of service thereafter. When we finally picked up the ring, they let us walk out the door not even explaining when they would send us the appraisal, how to care for, or any follow-through or thanking us for the business. When we went to the competition at Israel D, the staff strongly encouraged us to use a different prong setting for the center stone than what we had designed with J David. The designer at J David never informed us that our insurance would be higher and they would want us to sign a waiver if they placed a diamond in that prong setting because of the risk of the diamond falling out!!! J David is inexperienced, lacked transparency, and only wanted our money. Israel D made up for everything poor J David did.

  J. David Jewelry's reply:

  Thank you for your post, we always appreciate feedback. I am so happy you were able to experience being treated like royalty. We are so fortunate to have the best guests. I thought I might be able to add a bit of clarity to your post. *As we explained to you, we allow our guest time to have their ring designed to their heart’s desire, which typically include a few tweaks. Each tweak can add some time to our process. We had the pleasure of revising your ring a few times to serve you best. *In creating a custom we ask a lot of questions in order to help us design the most amazing creation. In making a ring for a diamond we do not have on site to see & measure we do require measurements. We also ask for specifications when searching for diamonds if we are comparing them to other diamonds so that we can accurately compare. In some cases the budget given and the desired diamond do not match. Delays in completion of a custom ring can also occur when the diamond has not been purchased to get the final measurements on to proceed. *In our combined 2 centuries of experience, we have never heard of paying more for insurance based on the height of a stone or # of prongs. We placed the head in the wax mold of your ring so you could see the exact look & height. You were abundantly pleased with the height you had chosen. *Your squeals of delight made us know that all the time and effort were worth seeing you visibly overjoyed. The hugs of happiness you gave our team showing your delight & appreciation were meaningful to us, thank you. To serve you at the moment you picked up your ring, we informed you that you can proceed with getting insurance immediately by utilizing your receipt. You came & picked up your ring without wanting to wait for the appraisal to be finished, so we sent it to you within 72 hours. *Thank you for allowing us the opportunity to be a part of such a wonderful moment. I love your comment “I LOVE it!!!!! You got all the parts I really wanted!!!!”