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Weddings

Island Glow Bridal Co Reviews

Island Glow Bridal Co

Island Glow Bridal Co

Powhatan, VA
4.6 out of 5 rating, 53 reviews
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Reviews

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    Brittany Sent on 12/01/2022
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    Wonderful wedding glam team

    Island glow bridal glam team made me feel so beautiful on my wedding day! I was nervous about my look leading up to the big day and Michelle consulted with me to help me decide what I wanted and did a beautiful classic Hollywood glam curl and beautiful bridal makeup! She went above and beyond to ensure I loved how I looked that day! They got me, my mom, and our bridesmaids ready for the reception quickly, and are very sweet. I am very happy I found them for my big day.
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    Katharine Sent on 12/12/2021
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    Wedding Hair & Makeup

    Michelle & Laikyn were very easy to work with! They were able to travel to the location where the bridal party was staying, and arrived on time to get started on the day of the wedding. They worked quickly but meticulously to get the bridal party looking beautiful, and finished up ahead of schedule which helped ease some of the wedding day timeline stress. I especially loved how my updo turned out. I had never had my hair styled in an updo before, and it was exactly what I wanted!
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    Bristan Sent on 10/31/2021
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    Excellent & Friendly

    Michelle and her crew were excellent! We had a great experience with them! They travelled to my wedding location and knocked out everything with time left to spare! Couldn’t have asked for a better hair and makeup artist!
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    Annette Sent on 10/17/2021
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    Wonderful team

    Island Glow is a wonderful company for hair, makeup and spray tans! They even offer bridal packages which helped a lot! I booked the package that included airbrush makeup/hair for myself and traditional makeup/hair for 5 people and I had 5 bridesmaids, so it worked out perfectly! We added my mom to get her hair and makeup done, too. We had 2 people to do hair/makeup for 7 people and they were punctual, professional and very nice to work with! We all looked fabulous and I couldn't be happier with how we all looked!
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    Suzie Sent on 10/10/2021
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    Amazing and absolutely perfect

    I booked Michelle and the team for my wedding on 09/18/2021. I had my bridal spray tan the week of and I couldn’t believe how well the color turned out. Michelle did my makeup the day of and I honestly couldn’t have been any happier with the way it turned out. I was amazed at how well everything stayed on considering how hot it was. When planning everything out I considered just doing everything myself and I am so glad I didn’t. She was even able to do one of my bridesmaids who was having a hard time with her makeup
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    Jillian Sent on 09/08/2021
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    Amazing service

    Michelle with Island Glow Sunless Tanning and Beauty was amazing. Worked with my vision and gave me everything I wanted. Absolutely loved my hair. I highly recommend Michelle and her team for all of your wedding needs.
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    Jessica Sent on 08/09/2021
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    Absolutely fabulous!

    From Day 1, Michelle was always quick to respond to inquiries and was so helpful and supportive when we needed to postpone our date almost a year due to the pandemic. When the day of arrived, Laikyn and Madison were so great to work with. Not only did they make my bridal party, mother, MIL, and grandmother feel gorgeous, they were efficient and finished ahead of schedule! Even though it rained all morning and stayed humid the rest of the day, our hair and makeup stayed looking fantastic all day and night! Thanks ladies!
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    Skye Sent on 07/16/2021
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    Bridal Makeup💄

    I have never felt more beautiful than on my wedding day and I am so thankful for Island Glow! They were so sweet, fast and flexible! Michelle really worked with me and also made sure we had a great timeline for my bridal party. I had ALOT of bridesmaids! I also know some of my bridesmaids had spray tans done a few days before and all had great experiences! I would definitely recommend them to anyone wanting to look and feel their best on their wedding day!
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    Morgan Sent on 07/09/2021
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    Wedding makeup

    Laikyn was AMAZING! She did a beautiful job on my bridal makeup, along with my bridesmaids and my mother. Not only is she very talented, she is also down to earth and easy to work with. We all very much enjoyed having her as part of our special day. The entire team at Island Glow is very responsive and dedicated to making their brides feel at ease. I will be back for more services in the future. Thank you, thank you!
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    Kristen Sent on 05/10/2021
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    Island Glow Va has an outstanding team

    Michelle and her crew went above and beyond for me, not only for my special day but for the trial also. She was there to answer questions I had at any time. Michelle made me feel like a legit princess and her team did an outstanding job for my girls!
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    Sarah Sent on 05/10/2021
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    Hair, Make-up and Tan

    Amazing quality, completed 11 people and stayed on a timeline. Michelle, Lakin and the entire team are so professional and kind. I wouldn’t pick anyone else!
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    Stephanie Sent on 01/04/2021
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    Look no further!

    If you are like me and need to know you have a wonderful team that will take care of your needs look no further! I received the fastest, nicest, easiest spray tan ever a few days before our wedding! Then on my wedding day they arrived right on time and took amazing care of my mother, sister-in-law and myself. Friends and family have not stopped talking about my hair and make-up! I felt like a thousand bucks!!! I cannot thank this team enough!!!
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    Kaitlyn Sent on 11/20/2020
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    Best Team Around

    The ladies at Island Glow killed it for my Halloween wedding! Not only did they make me feel beautiful on my big day, but leading up to it as well with the little extra services I got to help relax and feel my best! They did a phenomenal job on hair and make-up and making a connection with everyone. If you want the best, you need to go with Island Glow!
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    Miranda Sent on 10/29/2020
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    Michelle and her team were amazing

    Michelle and her team were amazing to work with especially the day of our wedding as we had something unexpected happen and they were right there to help with out hesitation! Michelle and her assistant did an awesome job with hair and make up and getting everyone ready in time. Everyone looked absolutely beautiful!
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    Madi Sent on 10/15/2020
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    Island glow!!

    Island Glow is amazing and does a great job!!
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    Loving Sent on 09/26/2020
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    Amazing hair & makeup

    My hair and makeup was just what I asked for! And she was so good about doing my daughters hair the way she wanted as well. I felt so beautiful!
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    Julie Sent on 09/16/2020
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    Professional, knowledgeable and amazing!

    I absolutely loved this place! My makeup and hair was perfect! I got tons of compliments on it as well!!
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    Tabitha Sent on 09/16/2020
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    Wonderful!

    Michelle was amazing, super nice, professional, talented, would definitely recommend!!
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    Karen Sent on 07/20/2020
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    Wonderful!

    Michelle and her glam squad are wonderful! Highly recommend.
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    Kayla Sent on 01/28/2020
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    Amazing Makeup, Beautiful Hair, Great Ideas!

    Michelle and Kayla were our stylists for my wedding and they were the sweetest! Everyone’s makeup looked phenomenal and the hair was beautiful! Michelle and Kayla did an amazing job and went over and beyond what we could have ever expected! I definitely have to say the mothers’ looks were hands down my favorite though! The mothers were not sure what hair style they wanted so Michelle and Kayla gave great ideas that looked amazing on them! Thank you both for everything!
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    Ashley Sent on 12/29/2019
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    Excellent service

    Michelle and her team are pros and will guide you every step of the way. I got a custom spray tan a couple of days before the wedding with Bailee and she did an amazing job! I knew Michelle had a great reputation, but I was blown away with my bridal hair and makeup as well as my entire bridal party! The team spent extra time after they finished my hair and makeup to provide last minute touch ups. Most importantly, they were on time and prepared for a crew of 11 women! I highly recommend this talented and experienced team!
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    Allison Sent on 12/29/2019
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    Highly recommend

    Would definitely recommend Michelle and her team. Very professional and did my hair and makeup beautifully!
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    Caitlin Sent on 11/05/2019
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    Oct 19 Wedding

    Our hair and makeup team was amazing!! Everything turned out great and looked so perfect on everyone who got their hair and makeup done!
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    Lara Sent on 10/23/2019
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    High quality experienced tan service

    I loved the service, professionalism and the people at island glow. I went there with my mom a few weeks before the wedding. The staff was highly knowledgeable. Checked us in on time and guided us through the entire process answering all of our questions and providing recommendations. It was a pleasure working with them and I highly recommend them to anyone else.
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    Lauren Sent on 09/26/2019
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    WOW - incredible team and experience

    The Island Glow Team and experience was AMAZING! Everything from the trial to the teeth whitening and tanning to day of preparation was perfect. The team was very professional and did a wonderful job making everyone's desired styles come to life. They listened to each bridesmaid and delivered beyond expectations - taking to heart requests for a 'natural' look and nailing hair styles based off pictures. We honesty could not have had a better experience. Thank you so much for making our special day so perfect.
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    Christina Sent on 09/13/2019
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    Beautiful Job With Crazy Curls and Golden Skin

    Michelle was so kind and gracious! From the moment she first responded to my initial email inquiry I could tell she was so passionate about her work! Since I live in San Francisco and was only in Richmond for one weekend to do a trial before the wedding, she graciously fit me into her busy schedule and helped me (with some caring but honest feedback) plan a hair and makeup look that I absolutely loved!

    As a curly haired gal with a slightly darker complexion, I was worried about how to make my locks look elegant, and making sure the makeup palette fit the summery, natural aesthetic I was going for. But Michelle listened to everything I was looking for, helping me create a beautiful look that maintained my natural curl texture and complemented the floral headpiece I'd already purchased. And I felt the makeup look she crated was absolutely classic. She also did a lovely job with my sister/MOH's super fine curly hair. Both of our make up stayed put throughout the day in 90 degree heat!

    We absolutely loved working with Michelle and completely recommend working with her to make your wedding beauty dreams come true!
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    Emily Sent on 08/04/2019
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    BEST Make-Up Artist!

    Michelle from Island Glow did an OUTSTANDING job not only on my bridal makeup, but my entire bridal party’s as well as my Mom and Mother-in-Law for my July wedding in Washington, D.C.! I knew Michelle would be my forever go-to makeup girl, when she agreed to do my makeup for our sunrise engagement pictures last summer. She arrived at our apartment at 3:30 AM to do my makeup and made sure that I looked amazing for our engagement photos in D.C. She even helped me do my hair! On our wedding day, Michelle arrived early and set-up quickly in our bridal suite, all the while chatting and getting to know everyone who was there. She was incredibly friendly and such a joy to be around! Her positivity and contagious personality made everyone feel at ease and comfortable in her make-up chair. She even let some girls and my Mom bring some of their own make-up to use. Everyone’s makeup lasted ALL DAY and looked flawless in the D.C. summer heat! At the end of the night, my make-up looked just as it had that morning when Michelle did it. I felt like an absolute princess and didn’t want to take my make-up off that night! Michelle is THE BEST wedding make-up artist and she will forever be my go-to makeup and beauty girl!
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    Allison Sent on 12/06/2018
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    Amazing Experience

    They do great work and are super fast!! Couldn’t have asked for a better duo than these two who did my hair and makeup for my wedding.
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    Kristen Sent on 12/05/2018
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    Island Glow ❤️

    I had an amazing experience with Island Glow for my wedding day! Michelle was so understanding and sweet during the entire process! She is incredibly talented with makeup and spray tans! My hair and makeup held up beautifully throughout my wedding day and into the night! I could not have asked for a better beauty team for myself and my girls on my big day💜
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    Allison Sent on 12/05/2018
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    WOW!!!!!!!!!!

    That is the one word that comes to mind when I think of Island Glow. From the initial emails before I had decided who to pick, to the final product on my wedding day, I felt like I was really being taken care of! Michelle and Brittney had quite a lot on their plate on my big day (8 bridesmaids, my mom's lashes, and my hair and makeup), and they made it all come together flawlessly. I was a bit nervous because of the weather holding up too (it rained in the evening), and Michelle's wonderful makeup products held up throughout the ENTIRE evening. The prices were fair, and all in all, I could not be happier with this amazing team. If you are unsure, trust me, this is the BEST vendor for hair and makeup!
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    Molly Sent on 11/06/2018
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    Wedding day!

    Choosing Michelle and her team was such a good decision for myself and my girls. She was very accommodating and patient for those of us who knew what we wanted! Each of us felt beautiful when we walked down the aisle! Thank you so much!
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    Cason Sent on 09/27/2018
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    Michelle and the team at Island Glow gave me the BEST wedding tan, hair and makeup experience! My hair and makeup trial was 2 months before my wedding, and I was immediately comfortable with Michelle and Brittany. They listened to my requests and made it come to life with the help of some photo references.

    Michelle came to my house 2 days before my wedding to give myself and my soon-to-be husband spray tans. It was a 5 minute process max: easy, and I didn't have to clean or prepare a thing, Island Glow brings a pop up booth and just needs an electrical outlet. The color was natural and gorgeous, and I received so many compliments. My husband did not, which was GOOD, because his was so natural no one knew he had gotten a tan!

    On my wedding day, Michelle and a team of 3 arrived to the venue 15 minutes early and were prepared to start right on time. 10 women had their hair and makeup done, and they were flexible enough to add one more person who wanted in, since they were ahead of schedule. Mother of the Bride was a little loony all day, running around and not ready at her designated time, and the team just laughed and worked with her to make sure she got exactly what she wanted hair and makeup-wise, when she wanted it.

    I had pre-arranged for Michelle to stay through first look and photos, until the start of the ceremony for touch ups. But she did so much more: she helped my flower girls with the baby's breath crowns the florist dropped off when we couldn't get them to fit. She adjusted my dress in pictures, and was ready with blotting sheets and lipstick at a moments notice. She put in a flower piece that I had forgotten was coming, and my veil, when she hadn't even known that was happening. The Island Glow experience was AMAZING and all 10 people loved their final look, which lasted all night in the rain, and the fun experience of getting glam with Island Glow!
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    Virgini Sent on 06/05/2018
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    Michelle was quick, punctual, and very professional. Having my hair and makeup done was a very relaxing and enjoyable process. I had some kiddos who wanted to watch and she included them by allowing them to hand her bobby pins and they loved it!
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    Christine Sent on 06/04/2018
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    Michelle and Katie were absolutely amazing to work with on my wedding day. They both were flexible when I wanted to change parts of my look last minute and listened to what I wanted while also adding their professional opinion. I was able to trust them with such an important event fully and was confident walking down the aisle, knowing they did an amazing job and I was looking perfect. I couldn't imagine a better team to work with on an emotional and stressful day!
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    Kellie Sent on 05/05/2018
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    Michelle and her team were nothing short of amazing! They were right on time bright and early for the wedding and kept all 9 of us on track and we finished just in time! It was so stress free working with them- not to mention everyone looked beautiful!
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    Ashley Sent on 05/03/2018
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    Michelle and her team were rockstars on my wedding day! Michelle is made sure I liked every little detail about my make up and hair. Michelle is such a beautiful, kind person. She is so talented with her eye for beauty. Anything is didn't care for with hair she would have the hairstylist teak it to be perfect. We are so happy that we used Island glow.
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    Kelsee Sent on 04/07/2018
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    I’m obsessed with Michelle’s work! Her talent is amazing and her passion for what she does is evident in her work. She made me feel so beautiful on my wedding day.
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    Christina Sent on 04/05/2018
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    Michelle was awesome in helping me choose what “look” would be best for my wedding day makeup. She perfected my makeup and didn’t hesitate to fix anything. I love you could choose her wedding package for myself and the girls that included everyone to get eyelashes and the bride to receive air brush makeup. She was very easy to work with.
    Brittany did my hair for the wedding day. She is very talented. I had three pictures of how I wanted the front, side, and back of my hair to look. She was able to bring together my vision amazingly.

    A team for your “glam squad” !!!
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    Saleena Sent on 01/28/2018
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    Amazing!! Couldn't be more happy! She made me feel my best on the best day of my life!
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    Lauren Sent on 06/14/2016
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    I cannot say enough wonderful things about these ladies. As someone who is extraordinarily pale and had never had a spray tan before, I was nervous about how it would turn out. Michele put my mind at ease, and after a consultation on the phone and trial I felt confident that I was in the right hands. Mandy ended up doing my tan the weekend of the wedding, and she was such a joy. Both of these ladies are passionate about their work and their customers AND ARE AVAILABLE 24/7!! WOW! They are willing to drop anything and everything for their brides. I was paranoid about how one area of my arm would turn out the next day, and Mandy assured me that I could call her and she would fix it in no time. Of course, I was worried for nothing, and everything was perfect. All I can say is that these ladies are true professionals who love their work and their clients. I look forward to working with them as long as I live in the Richmond area!
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    Laura Sent on 12/07/2015
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    Michelle is by far the best. She is very professional and will meet you anywhere you are comfortable. The whole process is quick and easy. The tanning products were great. The tan stayed on my skin and not on my wedding dress. I would recommend her to anyone.
  • C
    Casey Sent on 12/06/2015
    5 out of 5 rating
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    Michelle came to Vermont to do makeup and spray tans for myself and my bridesmaids. She was willing to go anywhere we were getting hair done to get makeup done for us. She made it fun, and everyone feel beautiful. Spray tans we set up in the hotel
    Room and played music and it was just a blast! I would highly recommend her makeup and spray tans to anyone! She does a amazing job and I'm so greatful she came to Vermont. She will make you feel so comfortable throughout the process!
  • Jennifer
    Jennifer Sent on 06/29/2020
    4.8 out of 5 rating
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    Excellent Experience!

    I would highly recommend Michelle and the Island Glow team. I first used Island Glow services for engagement photo hair and makeup - I loved it so much I immediately booked for my wedding. As a "covid bride" Michelle was amazing and so flexible. Our original wedding plans were changed and Michelle great about working with our new plans. The makeup for my wedding was incredible and I also loved my up-do. I'm looking forward to using Island Glow again for our big wedding and reception.
  • Kelly
    Kelly Sent on 09/03/2018
    4.8 out of 5 rating
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    Michelle and Brittany were absolutely amazing! Brittany did my hair. I showed her some Pinterest photos and she did her on twist on it. I have never had so many compliments on my hair!! We had a little mixup with some Hong’s but we worked through it and my day was amazing.
  • Michelle
    Michelle Sent on 03/28/2022
    4.6 out of 5 rating
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    Put simply, they were great

    I had Island Glow do my wedding hair and makeup, and they worked so efficiently. They were all really kind and they were also so flexible, which is really helpful when you're dealing with wedding stress left and right.

    I am also so grateful at their responsiveness and willingness to make changes in the schedule when we had to change our wedding date. We had a wedding date in January but my husband and I both got COVID just 6 days before the wedding and had to postpone it. Michelle responded so quickly to the change and was able to accommodate the change. On the day of the wedding, I made a mistake on the number of people doing both hair and makeup as opposed to just one of the two services and they were able to accommodate my mistake and get everything done in time. They were so professional about it and their work reflected that professionalism.
  • Danielle
    Danielle Sent on 08/10/2019
    4.6 out of 5 rating
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    Fabulous Wedding Hair and Makeup

    The girls at Island Glow were truly amazing. Alex, Kayla, and Star did hair and makeup for myself, my six bridesmaids, and four guests of honor (moms/step-moms/aunts). They did an excellent job and finished right on time! I was a little nervous because I did my trial with Michelle, who owns the company, and I have heard horror stories about doing a trial with one person and being serviced by another on your wedding day. That was not the case here! These girls worked so hard and were so patient, even with my mom who rarely wears heavy makeup and was nervous about looking too glam. Every single one of us looked stunning!
  • A
    Ashley Sent on 07/21/2018
    3.6 out of 5 rating
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    Overall, the experience was good. There were a few hiccups along the way. Trying to communicate with Michelle was difficult at times. It would be a week or so before I would hear back from her. There was a different hair stylist the day of my wedding versus the one who did my trial, therefore she did not know what I wanted to do with my hair. They were also double booked on the day of my wedding so I felt that I did not get all of their attention when I paid for them to be there the entire day. The makeup and hair was beautifully done! I would have liked more and faster communication during the planning process. They were very flexible and accommodating to us on the day of when not everyone had arrived at the venue. Again, the experience overall was good, I felt like a beautiful bride.
  • L
    Leah Sent on 01/02/2020
    3.2 out of 5 rating
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    So disappointing, wish I could do it over.

    I was really struggling with whether to leave a review or not because I was not happy. I booked Michelle about a year before the wedding, got married in November 2019, had my trial about a month a so before that. We didn't really talk between booking and trial which is totally fine. I took the afternoon off for my trial as expected. I arrived and she thought I was another bride, was then late starting my trial because of drama going on at her other location (which I get it, things happen, but I don't need to watch her record and send a video message to her employee and hear it all) Once we started, things were fine, we talked all about her family, her daughters, etc. I was prepared with what I wanted my makeup to look like, but she told me she does one look for brides and that's it... I should have asked that question before booking but I assumed a makeup artist could do more than one look. She then told me her husband booked a trip for the same weekend as my wedding so she would be sending another person. That was news to me. I assumed (again, should have asked) that I was booking her. Why would I have a trial with someone other than who would be doing it day of?! The makeup was fine, I had some changes, but she was great listening to them and making notes. The hair was decent. It looked fine in the front but she put the hair donut to make it look fuller but you could see half of it!! My hair is thin and was having trouble staying up due to the weight so I understand it’s hard to work with but I have never had an issue with those accessories before. Fast forward to day of, the brand new hair and makeup girls came. They didn’t speak much at all, again had my name wrong, it was just awkward. My bridesmaids looked great but I was so upset with how my makeup and hair turned out. I was expecting what I received at my trial with the changes we noted but I got a completely different look. They did airbrush makeup which I had never done before (didn’t have that at my trial bc the machine wasn’t working so asked not to have it at the wedding…) The entire look was different. When I sat down for hair, she sprayed my head full of dry shampoo (I’m assuming so it would have some grip since we struggled in the trial) but didn’t even feel it first or spray a little, test it out, spray some more if needed. My head was so unbelievably itchy and looked/felt like I had a helmet on. Short of taking a shower and starting over, there was no fixing it. Unfortunately, there wasn’t a shower at the venue and we didn’t have time even if there was one. By 7 pm that night, my makeup had melted and my photos look horrible (It was about 45 degrees out so it wasn’t hot out and I wasn’t sweating…) I would expect this from a beginner or someone that was cheap, but they were expensive, and I was so upset at how I looked that day.
  • Elizabeth
    Elizabeth Sent on 08/04/2021
    1.8 out of 5 rating
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    I felt belittled and ignored - wish we'd never booked them.

    After Michelle responded to a facebook inquiry I made in a wedding group - I checked out Island Glow for our Hair/Makeup needs. I loved the pictures on their website, and so I shared their info with my mom (who wanted to book and pay for the hair/makeup as a gift to me.)

    Michelle spoke with my mom and then after she chose a package that made sense (Bride+5 including 2nd look, trial, and teeth whitening) Michelle sent her an invoice asking her to pay for everything (including 18% gratuity and what *looked like* a travel fee for 3 stylists) up front. My mom, not wanting to lose the booking - paid the whole bill (approx. $2000)

    AFTER all that - I wrote an email to Michelle asking to discuss all the specifics. She was confused about who I was... fine... and seemed frazzled, asking for my wedding date when I'd already included it in the email's subject line. Whatever - we all get busy and don't read. She invited me to book a phone call with her, which I did. She then rescheduled it twice, so I had to juggle around work meetings to actually speak with her.

    When we did speak, I told her about my bridesmaids, and how some of them wouldn't need both hair and makeup because they had short cropped hair, or braids. She said I could combine 2 makeups to equal 1 hair/makeup. I also told her that a handful of the wedding party was unsure of their ability to actually make it to the wedding because of COVID restrictions on travel, and also military obligations. I said I didn't know if I would even be able to fit the "Bride+5" need, and that really we probably should have had a consult before she asked my mom to pay. Michelle didn't even have my contract in front of her (in fact... they don't give contracts... just itemized invoices) and was confused about the actual package my mom had booked. I had to correct her multiple times - and she also has a tendency to try to condescendingly speak over people - multiple times saying "honey I've been doing this for 30 years" which had I'm sure the opposite effect on me than what she was going for. rather than re-assure me of her "expertise" it just made me understand her abrasive and cocky personality.

    When I tried to schedule my trial to make sure that I liked their style (a trial which was included in our pre-paid package) Michelle informed me that I could only come Mon-Fri during the day and I had to come to Richmond (from Annapolis) I said I was unable to do that because of my work obligations and she said that she couldn't do anything about it. I asked if she could refund the trial and she said "no - it's just a freebie that we put on that package" she recommended that I send them photos of what I want and they'd just make it work. - so flash forward to my wedding day and you can imagine what anxiety I was feeling.

    Our wedding ceremony was during the day - at 1pm and the bed and breakfast we rented served breakfast at 9. I asked them to serve an hour earlier, but Michelle wanted to start services at 8am. I asked her to bring three stylists to handle the 6 people we booked, but she kept insisting that she was the one who got to choose the amount of stylists. I told her that I didn't want it to be rushed and stressful in the morning, and that handling 12 services with 2 people in the 3 hours I could give her was too much. ESPECIALLY when she insisted that each service needed 45 minutes and no less. She finally agreed to bring 3 stylists. This conversation happened in June.

    In early July I finalized with her the amount of services we'd need (Hair/Makeup for 4, makeup only for 3 - a total of 11 services) and said the timeframe was 9-12.

    on the WEEK OF my wedding, she woke me up with a text that laid out a very different timeline and only included 2 stylists. I asked her why things changed and she said "we only need 2" and I told her how uncomfortable that made me feel - and also told her that we absolutely had to start at 9 and end at 12. She then sent me another schedule with the end time being 12:30. I corrected her once more and then just got exhausted and handed the situation to my coordinator.

    When my coordinator tried to reach her to talk about it - she wrote back that she was on vacation.

    It wasn't until I sent her a very lengthy text stating how much I didn't trust her, how If I didn't have a shoulder injury preventing me doing my own hair/makeup I'd just feel more comfortable doing it myself - that she immediately called me, seemed so surprised at how upset I was, and didn't understand what the issue was.

    I spent about 30 minutes on the phone with her in tears because she was stressing me out so much. I mentioned that I didn't trust that she was going to do what she says, that she's shown how she just does what she wants regardless of what's talked about, and how uncomfortable I was with the whole situation.

    specifically I said "I don't trust you. I don't know you" and her response was "who's fault is that? you could have come down here and met us and had a trial" (which - like I've said, she made very difficult and I would have had to take a day off of work to drive 5 hours RT to Richmond)

    There was a lot more to that stressful conversation, but bottom line is I said I felt more comfortable with 3 people in 3 hours performing 11 (45 minute) services, She maintained that if she brought a 3rd person, that they'd just sit there doing nothing, so again - the conversation ended with me feeling very anxious and unsure - and her doing what she wanted regardless (and many times talking over me and contradicting other conversations we'd had - like telling me that she only needed 30 minutes per service)

    about 90% of the anxiety I felt the week of my wedding was due to Michelle. The morning of the wedding, she and 1 other stylist showed up at 8:30am, and the first interaction we had was her laughing and making fun of the typos that were in the driving instructions she'd received from my coordinator. I didn't appreciate that, and I just asked her to find the correct spot and set up while we finished breakfast.

    To be fair to them, the hair and makeup looked nice. It wasn't extravagant or difficult by any means. we had a very classic/elegant style to the wedding, and most were soft curls. Only 3 of us actually needed our hair done. While my mother in law asked to be included in both services - she has a cropped (about 3inches of hair) so there wasn't much to do with it. Makeup was simple and natural.

    All looked nice. They were able to match my hair to the Pinterest picture i showed them. I was happy with it.

    For the "2nd look" they would only stay 2 hours past them concluding the initial service - which didn't leave much room for it. We needed to be done by 12 so that we could get dressed and prepare for the processional. The ceremony was from 1-1:45 and then we had photography/videography before the reception.

    Michelle and her stylist just sort of impatiently hovered by the photography/videography and it felt very uncomfortable and rushed so that I could have them check my hair and makeup to make sure nothing had come undone with the veil and such.

    Really - I wish we'd never booked them. The whole experience with them was a nightmare. Michelle is rude, but just sweet talks and says all the things she thinks you want to hear and then argues with you (in a sickly sweet way) until she breaks you down and does what she wanted to in the first place. I don't feel like we got what we paid for - but I guess we got hair/makeup for the purpose of looking pretty for the wedding. Nothing to be done for it now - but save yourself the anxiety and the arguments and steer clear of this unprofessional.
  • Kristin
    Kristin Sent on 07/01/2021
    1.6 out of 5 rating
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    10/10 would NOT recommend

    I got married this past weekend and it was nothing short of awful when it came to makeup, hair, and what was SUPPOSED to be a tattoo cover up. Michelle, the owner, was very nice when trying to find a new makeup team after my hired artists were unavailable after having to reschedule our wedding again due to Covid. My wedding party consisted of me, 3 bridesmaids, my mother and one flower girl and paid well WELL over $1700 dollars. She was very unreasonable and unwilling to bend at all. She had put a timeline together that had the entire bridal party ready by 11:30 when the wedding was not until 4:30. The photographer saw the timeline and was wanting/asking for things to be pushed back 30 minutes so she could get photos of me getting ready but Michelle was unwilling to do that. She had two other artists come with her for a 9am start time for such a small wedding party. Then obviously they finished quickly and were packed up so quick and out the door to go to another wedding. Michelle stayed to do my hair and makeup and cover my tattoos which are not colorful or extensive and was expressed from early talks with her that was important. I was charged 75 per tattoo. One saying in somewhat small writing on my inner arm “proverbs 31:25”. During my trial, it was suggested I get extensions to achieve the fullness needed for the updo I wanted. There was no discussion about an additional cost to put them in day of or anything of that nature. THE DAY OF THE WEDDING, the extensions were out all day and nothing was brought up about it until I sat down in the chair and handed them to her. She then states she will not put them in because I did not pay her for them. Luckily one of my bridesmaids is good with hair and makeup and put the extensions in for me as Michelle stood behind her on her phone and also critiquing the placement of the extensions. I had told her I wanted everyone’s tattoos to be covered thinking I paid 75 dollars per person for their coverups because no tattoo was complex with any color whatsoever, only to find out days before that it was 75 a tattoo, resulting in having to just cave and just have mine covered, then to have my maid of honor putting my extensions in while she just stood there was mind blowing to me. Someone I believe I overpaid tremendously for already, would not even as much as move an extension so it would not show. She just worked around it and kept saying she was doing this and that so the extension clip would not show. The photographer got there and there were no pictures being taken by her or anything. ALSO, my MOH (who did some of what I paid so much money for this company to do ) asked her to fix a part of her makeup that was that was not right on her cheek, her statement was “that’s not built into the timeline and I don’t think I have that color” I was ready by 2:30 and she was packed up so quickly and left without even trying to make sure everyone was happy with their look or offer to assist with any changes or touch ups that were needed or anything. It was left up to my MOH to help all of the bridal party fix their hair from so many hours going by due to being ready so early. ALL of my “getting ready” photos were taken with my MOH acting as the MUA which is sad because when so much money is paid for makeup. This cost being more than flowers for the ceremony and reception, my dress, DJ, AND photographer. I was not prepared for such unprofessionalism and feel I was robbed of money and everything had a hidden cost behind it. The tattoos were not covered up and actually made those spots just look dirty. I ended up wiping up the “cover up” right after the ceremony because it was transferring onto my husbands and guests clothes when I would hug them which just added salt to injury because I paid $225 dollars for them to be covered up only to wipe it off within an hour or of the actual wedding starting and now the photographer who feels bad over situation is photoshopping all the photos so they aren’t showing like I was wanting. My dress is also covered in makeup and was unable to get it off so the dress was dirty looking during the reception. I would never recommend this company for a day that’s so special
  • C
    Cassie Sent on 09/30/2025
    1 out of 5 rating
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    Absolutely terrible company and owner

    I hope I can at least save one bride from having another awful experience with Island Glow for their wedding day with this review. My experience was truly terrible with island glow, particularly with the owner Michelle. Their communication is horrendous and Michelle is a sorry excuse for a hair and makeup artist. I asked to schedule my hair and makeup trial about 4 months before my wedding. Island glow scheduled me for a date and time without my input. The only reason I knew I was scheduled was from a calendar email confirmation for a random date. It’s hard not to think this date was purposefully scheduled 28 days out from my wedding as the contract I signed months before states no changes or refunds can be made 30 days before the day of service. On top of that, they weren’t even going to tell me the day and time THEY scheduled me for wasn’t even available when I followed up about a month before. We eventually found a time to reschedule the trial. From the minute I walked in to the trial Michelle was cold, harsh, and unprofessional. She did not ask one thing about me or the wedding, only tried to sell me her other services. At best, the makeup looked like my 4 year old cousin did it. The hair looked nothing like the inspo pics I provided to her. It’s clear Michelle only knows how to do one updo and that is a birds nest on the side of your head. I’m so thankful I paid the ridiculous $350 fee for a trial, though. Michelle truly would have ruined my wedding day. I’d only recommend island glow if both you and all your guests are blind.

    TLDR: Michelle is a sleazy business owner and an even worse hair and makeup artist.
  • C
    Cathy Sent on 02/20/2020
    1 out of 5 rating
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    bridal consultation

    It felt like I was being rushed with makeup and hair. My eyebrows were not even the color was way off. Not to mention my eyeliner wasn't even straight and paid $150.00 deposit what a waste of money spent.
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