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Island Favours & Souvenirs Reviews

Island Favours & Souvenirs

Island Favours & Souvenirs

James Hill, JM
5.0 out of 5 rating, 33 Reviews
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Reviews

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33 Reviews
100% recommend it
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Awards

33
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
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    Carmen C. Sent on 02/07/2023
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    Perfect touch for our guests!

    I can't say enough wonderful things about Island Favours! They were so responsive, and even customized the label on the boxes for our guests to match our flowers. They were beautiful! I give them the very highest recommendation!
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    Katelynn R. Sent on 01/05/2023
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    HIRE THEM! Amazing experience!

    Amazing experience working with Romae! You will not be disappointed in the process, the product and the attention to detail. We were able to produce custom, perfect gifts for our clients and their guests. I look forward to recommending and using this company again + again!

    Island Favours & Souvenirs's reply:

    Thank you sooo much Katelynn for trusting my team and I!!! You were a dream to work with from start to finish and I can't wait for us to collaborate again and again 🤸🏿‍♀️
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    Chadwick M. Sent on 10/21/2023
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    Perfect Execution For Our Wedding!!

    My Wife and I, got married this May in Montego Bay, Jamaica and like most, if not, all weddings it was stressful. Given that this was a destination wedding, we were so worried about how we would bring the signs we wanted made the wedding. We didn’t need to worry in the end because we found Romae! Romae brought our vision together with the 3 signs she created for us. We asked for a welcome reception sign, wedding sign, and cocktail hour signature drink menu and they all came out so lovely. We are so thankful for Roman’s collaboration, professionalism, and responsiveness throughout the process. We loved the sign for our wedding so much that we brought it back with us to the states. We greatly appreciate the services she provided and would ENTHUSIASTICALLY recommend her to other couples getting married.
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    Matison A. Sent on 09/26/2022
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    Amazing local Jamaican souvenir shop

    I was very nervous about using a company from a different country but everything worked out great. They were so helpful and responsive and made everything so easy and convenient. They delivered the nicely prepared gift bags directly to my resort and exceeded all expectations. If I ever do anything in Jamaica I will definitely use them again. Thank you for making the cutest wedding favors for my destination wedding!!!

    Island Favours & Souvenirs's reply:

    Now I feel supercharged and I want to go do hundreds more welcome bags LOL!

    Thank you sooooo much for trusting me and my team Matison ; your review means the world to us
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    Jamira I. Sent on 08/16/2021
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    Travel Client Welcome Gifts

    I contacted Romae about a week before my client's were scheduled to travel to Jamaica, as I was interested in having some welcome gifts delivered to their resort. Romae was very responsive, professional, and flexible. The gifts were customized to my preferences and even personalized to match my business branding. I will definitely consider Romae and her company for future client gifts! Romae is definitely top notch in my book!

    Island Favours & Souvenirs's reply:

    Thank you so much Jaime! I had fun customizing your boxes and I am pleased that your clients loved them :) Cant wait for us to collaborate again!!
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    Jessica C. Sent on 03/23/2020
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    Island Favours is Amazing!

    We really wanted sparklers for our big day in Jamaica and found out right before the wedding that we couldn't ship the sparklers that we had already purchased to Jamaica. We found Island Favours & reached out to Romae and she helped us get the sparklers, matchbooks & sparkler sleeves at the drop of a hat. Romae made us feel at ease by assuring us that these items would get to our resort on time, and she did just that. Romae & Island Favours were great and we highly recommend!! Thank you for making our sparkler dream come true for our wedding!

    Island Favours & Souvenirs's reply:

    I'm a little late seeing this (Yaay technology! LOL) but I'm touched.
    Thank you for trusting me, you have no idea what that means and I am super happy that I was able to help make your sparkler dreams come true! I wish you both a long and happy marriage
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    Nicole G. Sent on 01/29/2020
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    Wedding gift bags

    This experience was awesome she was there every step of the way with me, send pictures of all our items and delivered them on time to the resort. Our wedding guests love them it was a great experience. Would highly recommend using her for a destination weddings.

    Island Favours & Souvenirs's reply:

    Hi Nicole, You and Ken were a dream to work with!
    You knew exactly what you wanted and you trusted me to execute.
    So kind and loving. Meeting you guys was great.
    If you are ever in Jamaica, dont hesitate to reach out :)
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    Stephaney C. Sent on 03/03/2020
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    Sending love from a distance!

    As a travel agent I like to make my clients feel extra special and appreciated. Romae executed my vision seamlessly,I live in Canada.
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    Ivana Sent on 03/02/2020
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    Highly Recommend!

    We ordered sparklers for our reception exit at our wedding and we were so pleased with the quality of the product. We were even happier with the service we received from the team at Island Favours & Souvenirs. Super quick response to our initial request and did a great job of coordinating delivery to our hotel. I highly recommend their services :)
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    Neeta Sent on 03/02/2020
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    Amazing communication

    We got some jerk sauce bottles as an addition to our welcome bags! This vendor was prompt at responding, reasonable and met me right on time at my hotel! Thank you so much for helping to make our wedding amazing!
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    Yolanda S. Sent on 03/22/2020
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    Jamaican Appleton Rum Wedding Favors

    It was great working with Romae and the team at Island Favours & Souvenors. Very professional and excellent service. Delivered product directly to resort for my wedding. Very responsive and prices was affordable.
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    O'teesha Sent on 08/27/2019
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    Great Service!

    Service was awesome! My order was last minute and they were very accommodating and my order was actually delivered to the hotel earlier than scheduled!

    Island Favours & Souvenirs's reply:

    Yaaaaayyyy!!

    Thank you for your review O'Teesha, I am able I was able to meet and exceed your expectations :)
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    Ray Sent on 07/03/2019
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    Excellent!

    PROMPT AND PROFESSIONAL SERVICE WOULD HIGHLY RECOMMEND
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    Sheila I. Sent on 08/27/2019
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    Powers Jamaican Wedding

    My experience was terrific! Got some really great photos with the sparklers. Prompt responses and delivery. Thank you!
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    Sabine M. Sent on 08/27/2019
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    Great products and customers service !

    We ordered from Island favours & souvenirs for our wedding. Through the hull process we had great and personalized customers service by Romae ! Great variety of product and great quality our guests loved there gifts bags !

    Thank you again Romae !

    Island Favours & Souvenirs's reply:

    Awww, it warms my heart to hear this. Thank you Sabine, it was definitely my pleasure. SN- I still have coffee candles in my office LOL!
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    Kathleen Sent on 01/09/2020
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    5 stars - amazing service

    We had our wedding (May 2019) in Jamaica and for our favours we got mini bottles of the Jamaican jerk sauce! We got them from Island favours and Souvenirs and had a wonderful experience. I was in contact with Romae Tyme and she was wonderful! The favours came in on time. Actually one day earlier than planned! The whole experience was very stress free considering we were in another country. I would definitely recommend this company!

    Island Favours & Souvenirs's reply:

    Thank you soooo much Kathleen. It means everything to me that you are happy. I really do try to make the process super easy, wedding planning is hard enough LOL!
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    Tiffany J. Sent on 07/02/2019
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    Excellent Experience

    Working with Island Flavours was one of the best experiences ever. Romae was extremely pleasant, professional, and flexible. It always was a pleasure to receive and respond to her emails. She was extremely helpful and worked with me based on what I could afford. The Appleton Rum bottles with our pic on it was a huge success for our wedding. Everybody loved it. Thanks so much Romae.

    Island Favours & Souvenirs's reply:

    I am so happy that you chose me! This is how we do (hew) it.
    It was so awesome working with you. Meeting you was definitely icing on a well baked tropical cake . Wishing you a long and happy marriage :)
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    Sara Sent on 01/14/2019
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    Great Service

    Very helpful and the products everyone loved! Fast responses with emails!!

    Island Favours & Souvenirs's reply:

    Thank you sooo much Sara. I am happy that you and your guest enjoyed your favors! I certainly enjoyed putting them together.
    You were awesome to work with and meeting you and Troy in person was great. Wishing you a long and happy marriage :)
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    Tawana Sent on 08/30/2018
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    Any questions for them was answered promptly. It takes the guesswork out of having to create bags and they will deliver directly to your hotel to your wedding coordinator. It was a very feasible transaction. My welcome bags were waiting at the hotel by the time arrived.
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    Jamila Sent on 08/30/2019
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    Jamaica Wedding!

    We were extremely please with the products, our wedding guests loved them!
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    Alok Sent on 05/15/2018
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    Romae was extremely responsive and great to work with.
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    Travelgenieken Sent on 05/26/2018
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    Bride wanted Sparklers at her reception and asked Travel Genie Ken a #Destination Wedding Partner and he used Wedding Wire to find Island Favours and Souvenirs. They delivered the sparklers on time and the product was excellent. We will definitely use them again.
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    Travelgenieken Sent on 05/18/2018
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    The bride wanted to bring sparklers for her wedding reception and I as her destination wedding travel agent was giving the task of getting them to Jamaica. Upon discovering that they could not be brought on the plane I started to look for local Jamaican sources and found Island Favors and Souvenirs. They quoted me a fair price and delivered them to me at the hotel the day before the bride arrived.
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    Maureen Sent on 05/12/2018
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    Romae was so amazing to work with. Website was easy to create my order and see the wide range of Jamaican products available. Romae even hand delivered our bags to the resort and waited for us to arrive. I would highly recommend Island Favours.
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    Kerri Sent on 07/10/2018
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    We had the absolute best experience with Island Favours and Souvenirs and especially Romae! I would recommend them to everyone I know. From the initial friendly and helpful contact, the ongoing communication keeping our stress at ease, through to the delivery of our beautiful welcome baskets the service was outstanding. Professional, friendly, warm and just so helpful every step of the way. Thank you so much Romae and the team!!! Kerri & Aaron x

    Island Favours & Souvenirs's reply:

    I had so much fun putting your favours together lol. Thank you for allowing me to exercise my creative muscles and I am happy you loved your baskets. You and Aaron are officially family, fully Jamaican hahaha. Happy Marriage! :)
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