Infinity Entertainment Co. Reviews

Infinity Entertainment Co.

Ledgewood, NJ

4.6 out of 5 rating, 64 reviews

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4.6 out of 5 rating

4.6

Very good

64 reviews

Recommended by 93% of couples

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Quality of service
4.6 out of 5 rating
Average response time
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Professionalism
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Value
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Lisa Sent on 08/03/2018

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Infinity Entertainment was recommended to us by a friend. We could not have been happier. Rich was easy to work with and always responded fast. Dance floor was packed the entire night with a great mix of music for everyone. Jasmine and David were our photographers and were wonderful. They were quick and never in your face, they new we wanted to keep the party going. Photo booth was fantastic and they provided a scrap book which is great to look back on. Highly recommend Infinity Entertainment!
Jori Sent on 06/14/2018

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Rich and his team were very easy to work with. We had our wedding at the Olde Mill Inn last weekend and they were familiar with the venue. They took care of everything from making sure our song list was what we wanted to making sure they knew everyone's names before introducing them on the dance floor. I would recommend Infinity to anyone who is looking to have the dance floor packed the entire night with people from ages 7-75! Fantastic to work with and I will definitely be recommending them to anyone I know getting married in the future!
Samantha Sent on 06/10/2018

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Infinity Entertainment were spectacular to work with!! The dance floor was never empty and every guest had a blast. Rich was easy to work with and made sure to play all of the songs we told him that we could not live without. I highly suggest their team to anyone have an event as they really do read the crowd to provide optimal entertainment!

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Liz Sent on 12/05/2017

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Infinity Entertainment Co. provided the photobooth for my wedding this past weekend on December 2nd at The Barn @ Perona Farms. It was absolutely perfect! They not only had all of the standard elements (provided props, scrapbook for guests to write a note to us) but the girls who worked the photobooth all night were amazing! They were so happy and bubbly and just good at the job which was definitely noticed by all of my guests! It was so nice to see smiling faces as if they were just as happy to attend the wedding as we were! I would definitely recommend Infinity Entertainment's photobooth services in the future!
Alyssa Sent on 11/06/2017

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Rich and his team made our wedding day full of energy and fun! We truly had a great time and the dance floor was crowded the entire time!
Katari Sent on 10/21/2017

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Infinity Entertainment DJ'd our wedding last weekend. Our guests loved the music, and many of them commented on how happy they were to have great music that still allowed for great conversation. My husband and I danced more than anyone! It was such a fun night!
Rich and his team is responsive, personable, and open to our ecclectic, unique playlist.
Marleen Sent on 10/09/2017

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Rich was a pleasure to work with. We had a mixed crowd of guests and he kept everyone happy and on the dance floor. He was always responsive to emails of phone calls whenever we had questions. I'd recommend Infinity Entertainment to anyone!
Genevieve Sent on 08/14/2017

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e had a great experience with Rich and his Infinity Entertainment team for DJ, photography as well as a photo-booth. Rich was extremely easy to work with during the entire process and followed through on all of my (many) requests! The photographer was friendly and great to work with all day, everything I asked of him he delivered on. The photo-booth team was great and the album they made is fun to look through and a wonderful memory. I absolutely recommend working with Infinity Entertainment if you want a reliable, fun and comprehensive vendor. Having only one bill to manage and only one point of contact saved time and money, which everyone needs when planning a wedding!
Melissa Sent on 04/30/2017

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Rich did an amazing job at my wedding! I would say anyone who could get someone who is mostly deaf out on the dance floor dancing, is a one-of-a-kind DJ! He has a great read on guests, because we didn't need a lot of new hip-hop music, we needed more rock and older stuff to please our guests, and he nailed it!
Everyone loved the photo booth Rich provided as well! And the coolest part was that we got a whole scrapbook filled with every shoot along with the guests signing a note to go along with it.
Mike Sent on 02/12/2017

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We hired Infinity Entertainment Co. for our New Year’s Eve wedding and we could not have been happier with that decision. Nico was our DJ for the night and he did a fantastic job. Not only did everyone have a great time but Nico went above and beyond to help make our day a complete success. We had scheduled one of our close friends to sing a song for us right after our first dance. It was an acoustic song that was just going to be her and her guitar player. Due to unfortunate circumstances her guitar player couldn’t make it and she thought she wasn’t going to be able to sing. Nico heard about her problem and since he had his own guitar with him he offered to fill in during the song. Nico took a few minutes during the cocktail hour to practice and did a great job with the song. He really stepped up and helped make our night perfect. We couldn’t have asked for a better night and Infinity Entertainment was a big reason why it was such a great success. I would recommend them to anyone planning a wedding.
C Sent on 02/08/2017

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Rich and his team did an amazing job at our wedding. Everything went well with the photobooth, music, and video montage. From the beginning, Rich was professional, responsive, and easy to work with. Definitely, recommend them. Thank you!!
Alexis Sent on 11/05/2016

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Infinity entertainment did an amazing job at our wedding on 10/15/16 From the beginning of the evening till the end of the evening the dance floor was packed. At the end of the night the lights came on and everyone was wishing for the night to continue. All of our guest who attended our wedding have nothing but great things to say about the music and how well of a job infinity entertainment did hosting our wedding. Infinity entertainment really knows how to make a reception flow from one agenda to the next with ease and expertise. I would highly recommend them to anyone who needs entertainment for an event of any kind especially a wedding. Thanks guys you did a great job!
Nancy Sent on 10/06/2016

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This is a well-deserved shout-out to Rich and his crew for helping us create what our guests have called the "best wedding ever!" Being a second marriage for both my husband and me, we aspired to forego some of the traditional formalities and have the party of our lives. Rich played a huge role in making that happen. He helped us plan, knew just what we wanted, and then emcee'd and DJ'd a seamless event from start to finish. The dance floor was packed! The "soul train" was a big hit and made fast friends out of complete strangers. The photo booth was also a huge success. Our guests loved it and shared post after post on social media. I would do it all again in a heartbeat, and I would not hesitate to choose again - or to recommend - Rich and Infinity Entertainment.
Jennifer Sent on 06/20/2016

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We loved working with Rich and his team for our wedding. Everything was perfect from the emcee work to the music, and the photo booth was a hit! The whole team was incredibly professional, and they made the entire process stress free. Thank you guys!!
Danielle Sent on 12/29/2015

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Rich and the staff at Infinity Entertainment helped make our wedding day so much fun! We met Rich through our vendor, Perona Farms, and they came highly recommended-with good reason. Infinity DJs made sure that they had all the details for our wedding- bridal party, first dance songs, etc.
We had an amazing time thanks to the great songs played by Rich and his team. The dance floor was packed all night and our guests have been raving about all the fun they had at our wedding. Thank you so much for making our day so much fun!
Keri Sent on 03/29/2015

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This vendor provided the photobooth for our wedding. From the day we decided to use their services Rich was so kind, flexible, and accommodating. He was responsive both by telephone and email to all questions and any concerns I had leading up to the big day. The photobooth services were great and the the staff was very professional. The guests really enjoyed the pictures and all of the available props and we received a copy of all of the pictures taken during the night. It was totally worth it and I'm so glad we decided to use them. Thanks for a great night.
Kira Sent on 10/08/2014

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Great DJ! Rich was great to work with- definitely listened to us and made sure everyone had a blast. We used a guitarist through them for the ceremony as well and he was just spectacular. Truly they were all great to work with, took care of everything without me having to worry and were easy to communicate with. Highly recommend!
Matt Sent on 08/12/2014

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The DJ did a great job keeping our guests up on the floor dancing. I saw family members who I don’t normally see dancing at weddings up on the floor having a good time. He played all the songs we requested and made sure that he waited to see that we were on the dance floor for them. We also used his photo booth. We and our guests had so much fun with this. Between photo bombing each other, the props and just different combinations of people in the pictures. We left that night with the album from it and were cracking up looking at it later. Friends and family have gotten a kick out of seeing the album and reading the comments from the guests. During the cocktail hour, the piano player played wonderful background music.
Kristen Sent on 07/28/2014

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Djs were great. I was reluctant to have a dj bc they can be cheesy. But these guys were great. Minimal talk, cleared any requests with us first !! And played all our please play songs!
Monica Sent on 06/05/2014

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They got everyone up and dances. Their photo booth is amazing you can get so many people in the picture. Rich is a please to work with. We needed Portuguese music and he got it!
Daisy Sent on 05/27/2014

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They were recommended to us by our venue at the Meadow Wood Manor.. they did such an amazing job. The lighting, music, and Photo Booth were all awesome. We had a Thursday wedding, but it didn't seem like it in the dance floor. They did a great mix of spanish and english music, everyone was dancing. Would def use them again in the future.
Laura Sent on 12/30/2013

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Very pleasant to work with. Played great music and everyone had a great time dancing. Took song requests in advance and provided a free personalized monogram for the dance floor. Reasonably priced, as well.
User1323171 Sent on 09/10/2013

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Over 20 people have approached me and said that Infinity Entertainment was the best DJ they have EVER heard at a wedding. I overheard a friend at work who went to my wedding recommending them to another girl who is getting married.

Perfect mix of music, something for everyone. Great with requests.
Andrea Sent on 05/28/2013

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Infinity was amazing at my Wedding!!!! I am so happy with them. Evan was an awesome DJ/MC. He kept the crowd dancing and would make sure I was happy and knew what was going on- which I really appreciated. I felt like Evan and Harrison went over and beyond to make sure the wedding itself was fun and a real party and celebration. I am sooo happy I chose Infinity and I truly believe this was one of the best weddings my guests have been too. Everyone was dancing and smiling and a big part of this was because of Infinity!
Thank you!!!!!!!!!!!!!!!!!!!!!!!!!

I recommend you guys to all of my friends and to anyone out there looking for an amazing DJ!!!

He was on-time, looked sharp, and a few of my lady guests thought he was a hottie! lol.
Thank you for making my wedding a great party that my guests will always remember!
Crystal Sent on 05/20/2013

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We chose Infinity Entertainment after seeing them at a friend's Wedding 3 years ago. Evan was great and played all different types of music. He checked in with me throughout the day to see if there is anything else I wanted him to play or anything else I wanted him to do differently. He made the bouquet and garter toss fun and we made to get everyone out on the dance floor. Great DJ and I would definitely recommend Infinity Entertainment and Evan for your Wedding Entertainment.
Christine Sent on 02/19/2013

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We are so happy that we went with Infinity! They were a pleasure to work with and did a wonderful job at our wedding! They did exactly what they were suppose to do which was kept the dance floor going all night! Our MC Rich and our DJ Victor were a great combination and were a perfect fit for our wedding. From start to finish Rich was great to work with. He was very responsive to all of our questions.

Our wedding actually occurred two weeks after hurricane sandy. Even without electricity Rich was able to get in contact with me to finalize the details of our wedding. Also, they were very flexible with our requests and worked within our budget which was important to us.

Additionally, we used their lighting services. My husband and I were on the fence with lighting since I’ve seen lighting at other weddings which just looked like someone propped a flashlight up against the walls. After seeing some imagines from our venue we decided to take a chance and order the lighting from Infinity for our wedding and we were so thankful we did. The lighting that we used with Infinity transformed our room into an amazing atmosphere. We loved what they did and would highly recommend this service if you have the budget.
Jennifer Sent on 02/08/2013

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danced all night long! we had Evan dj our wedding and he was amazing. he played music for every age group that was at the wedding but most of all the dance floor was rocking:) i could not be more pleased with our choice to go with infinity! highly recommend them to all brides and grooms, you will not be disappointed
Many Thanks,
Jen and Nick
Marissa Sent on 10/08/2012

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Superb job at our wedding reception! Victor did a great job putting together a photo montage for us and an excellent job as our dj. We also had a pianist and sax player for our cocktail hour which were lovely. Great balance of slow and dance songs and a great job getting many guests involved on the dance floor. Highly recommended!
Kristine Sent on 06/11/2012

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Infinity Entertainment was one of the best decisions we made for our wedding! They truly made our day special. The entire team made sure they covered every detail. From the cocktail hour to the kick-ass reception, the team incorporated non-stop music, personality and even some fun drums to the mix! All of our family and friends are still talking about it and if we had to do it again, they would still be our number one pick! For all your music, lighting, decor, photobooth action, you need not go anywhere else but Infinity Entertainment!
Melissa Sent on 04/19/2012

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Pleasure to do business with! The 2 DJs kept the music going and everyone had a great time at the reception.
Amy Sent on 03/09/2012

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Rich and the team at Infinity Entertainment were great! The dance floor was packed all night long, and they knew just how to keep the party moving. We met with Rich to go over our music list a few days before the wedding just to make sure everything went smoothly, and it did. The music was perfect, thank you!
Kelly Sent on 02/01/2012

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Rich from Infinity Entertainment was an AWESOME DJ! He was so cool and so fun! He helped us with some great ideas and incorporated our ideas with each other and made our wedding so fantastic. The music and vibe was incredible and no one were in their seats. Everyone was on the dance floor all night and didn't want to leave when the wedding was over. Not only was the music perfect but so was our montage! Thank you Infinity for making our wedding a night to remember!
Ashley Sent on 11/30/2011

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Words cannot express how awesome these guys are! The music, timing, ambiance and everything in between was absolutely perfect! They exceeded our expectations in every way and beyond! Ask about the photobooth option...
Allie Sent on 10/11/2011

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We had an awesome time at our own wedding. I danced for 4 hours straight. each song was better than the next.
They provided a great mix of music for all age ranges. We did not have to suffer through endless DJ chatter. It was all about music and having a good time. The DJ's were very professional, respectful, and non-intrusive. The piano player was a huge hit for the cocktail hour. Rich is well organized and a pleasure to work with. I would recommend them to everyone!
Katie Sent on 11/05/2010

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We hired Infinity Entertainment for our October wedding and we were blow away by how great they were!! Our guests are still talking about how high energy Evan was and how Victor played the perfect mix of songs. I would definately hire them again in the future -- you won't be dissapointed!! I assure you!
Lauren Sent on 01/05/2010

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Rich is by far the most energetic person I have met. To me that says something about running an entertainment business. Rich was recommended to me by my other vendors and as soon as I met with him, I was sold. During the numerous phone calls, questions, emails, meetings, he remained calm and confident that my music selection would be perfect for my crowd. He also recommended that he play off the guests energy and pic songs that would work. We went with that idea and there was not one person sitting for the entire wedding! We could have easily extended the reception another hour. Thank you Rick for making my wedding celebration one that people are still saying was the best wedding they have been too! It is hard to get 250 dancing, and Rich did it straight through the night. I hope to work with you again in the future and I appreciate everything that you have done. With love, Martin & Lauren O'Toole
Lori Sent on 11/12/2009

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Infinity Entertainment was fantastic and they made my whole wedding a huge success. When I first met with Rich, I knew I wanted to use them at my wedding. Rich listened to all of my ideas and suggestions as well as my concerns. They did not play any songs I did not want to hear, and there were a lot of them! They also played all of the songs I did want to hear! The piano player for my ceremony was also great. I had a special request for a song that he had never heard of and he was happy to learn it, and it sounded great. I am very thankful to them for making our day so memorable! I am still hearing that it was they best wedding my guests ever attended, and I believe the music was the key to making it such a huge success!
Chauna Sent on 10/21/2009

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I used Infinity for their lighting services. Oh my god excellent!!! I could not have asked for a better job. They custom make your gobo especially for you and they are show stoppers!!!! I also incorporated uplighting. Fabulous!!! What I envisioned and what I got was magnificent!!! They are caring and helpful and will go the extra mile for your day. If you want excellent service for an excellent price go with Infinity. They are the best!!!
Corinne Sent on 06/29/2009

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They were great. The music was appropriate but lively. Everyone danced the whole time, which is why the wedding was so much fun. Also, the DJ was very good about checking with us before changing any part of the "program". For example, it was an Aunt's birthday during the wedding and so the DJ asked us if we were okay to incorporate her birthday into the night. Of course we were, but it was nice that he asked us.
Paul Sent on 11/23/2008

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The service was excellent and Richard provided a variety of music of the reception. I would highly recommend the Infinity to anyone looking for a DJ. Also the musicians for the wedding ceremony were excellent too. The music was beautiful for our ceremony.
Michele Sent on 09/22/2008

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They had a wonderful piano player for the cocktai hour and the ceremony. The DJ's were very good at getting people up and dancing!
Joann Sent on 08/21/2008

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We had alot of excellent comments from all our guests about how great these guys are. Everyone had a blast. I never get tired of hearing how fun our wedding was. They were very professional with us and our guests. I would recommend them to anyone. Some of our guests even asked who they were.
Melissa Sent on 02/08/2018

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Infinity Entertainment was included for our wedding reception in our Winter Wedding Package. It felt a bit risky to have a DJ we hadn’t heard before, but we were beyond thrilled with the outcome. My husband first contacted Infinity months before our wedding through their online form, and Rich called him back within a day. He explained that we didn’t need to do anything until a month out and explained he’d then send a form with our music requests and other things we'd like. We filled out the form with our own personal requests (links to the songs we wanted for bridal party entrances, no-play songs, special requests, etc.) and sent that along with all of our other questions/concerns. About two weeks out, we followed up with Rich to see if he got the form. He called me the same day to discuss. He said he had no issues with anything we requested, but he wanted to let me know that he will do it if I’d like to, but sometimes if each pair of the bridal party has its own song then the music can sound choppy. We couldn't decide between amber and blue uplighting, as we wanted it to be wintery but also formal/elegant, so Rich said he would do both! We had amber for the introductions/first dances and blue afterwards. He was a pleasure to deal with the entire planning process. The wedding night, we met Rich during cocktail hour. He was lovely. He went through a couple of things with us to make sure he had everything correct, including the pronunciations of everyone in the bridal party. The music went off without a hitch! The music he chose for the entire evening was perfect in selection and in volume. Everyone had a great time dancing to the music. Rich was a great emcee throughout the evening, especially when helping out with our shoe game. The photo booth was a wonderful addition as well; the attendants there were friendly and accommodating. Loved the album and electronic photo strips they provided. We highly recommend Infinity Entertainment. Such a great evening. Thank you!
User2146232 Sent on 05/25/2015

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Infinity was a wonderful choice for our wedding! We had a lighting, video, piano player for ceremony and DJ for reception package which was a great value! Rich was wonderful to work with and played all the songs we asked for at the right times. He was awesome at introducing the wedding party and getting the party started, they also played music to fit all age groups which the guests really enjoyed! I would recommend Infinity for your wedding 100%!
Kerri Sent on 12/23/2009

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When I booked Rich and team at Infinity Entertainment for my cocktail hour music and DJ, I was going off the recommendation from Meadow Wood Manor... they said I wouldn't be dissappointed! They were right!!! What an outstanding and professional job! I had a laundry list of music requests and Rich did a great job coordinating a fun evening of dancing for my family and friends. We have endless memories of the night - in part to the great music we had! Thanks so much!
Erica Sent on 09/30/2009

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They are a fantastic company. Rich was so quick to return all of my phone calls. They were super accomodating and very fair. They were so laid back yet professional and on top of their game. It was such an easy day. Alex was amazing as the DJ. He is so friendly and warm. He was right there with suggestions that i needed and made the evening go so smoothly. There was a minor miscommunication and something was not done that was supposed to be and I encountered the best customer service when dealing with Rich again. He was quick to remedy the issue and I would recommend them to anyone! Thanks!
Tara Sent on 11/19/2014

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Rich and his team were fabulous!! Everyone loved he photo booth and the music was non stop! We picked some non-traditional music for our ceremony and Rich was able to accommodate for us!!
Francine Sent on 07/19/2013

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Just married on 6/23/13 at the Olde Mill Inn! This dj company was amazing!!! We are getting many compliments about our wedding from friends and family, but on the top of the comments are about the dj's. Evan and Harrison did a great job reading the crowd and kept people moving all night long. Evan listened to all my thoughts and suggestions and made me feel like I had a clue what I was doing with regards to music! His help and suggestions made our day perfect!
Robyn Sent on 10/30/2008

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I have never been to a wedding where the dance floor was packed from start to finish!! I could not be happier with the decision of chosing Infinity Entertainment!!! Exceptional Band & DJ!!! I would recommend to anyone!!!!!!!!!!! They aslo had a huge part of making my wedding unforgetable... Props to this company..... You were the BEST!
Meghan Sent on 07/16/2009

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The people at Infinity were great and extremely accommodating and helpful!
User1367498 Sent on 10/07/2013

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This DJ Company came very highly recommended. Rich was easy to work with, and very prompt in returning my emails. It was also a great price. My only criticism was that I felt that the DJs did not work the crowd as good as they could have. There were times when no one was dancing. He could have been a bit more energetic.
Rebecca Sent on 06/29/2010

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Rich was very accommodating and attentive to our needs. Infinity Entertainment did a great job with our wedding and we recommend them highly!

Only issue was we were told we would have a plasma screen for our wedding montage, but it was instead a pull down projector screen that as hard for all the tables to see.
Allison Sent on 01/16/2018

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We used Infinity because they were a preferred vendor at our reception venue. They did a great job helping us make sure we had songs for all of our reception formalities. They MC was fantastic and kept everyone dancing all night. He was a lot of fun to work with and check in with us periodically to make sure the music was just right. They paid attention to what people liked and adjusted as needed. I will never forget our last dance where we had everyone in the room dancing around us! Our lighting was perfect and was changed as we went through the evening. I loved the colored smart lights too. The photo booth was a big hit. They had great props. They made a scrapbook of all of the pictures for us that guests signed. It was great too go back and look at. The attendants were even willing to print out extra copies if we needed them.
Belsis Sent on 12/03/2010

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a lot of fun and very enjoyable
User2201242 Sent on 06/28/2015

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Rich Seagrave did a great job serving as our DJ on the day of our wedding. His introductions got everyone pumped and he was very professional all night. While he did not follow our song list/order to a tee, the key songs (introductions, first dances, etc.) were all on point. We would recommend his professional approach to anyone who wants to make sure that they have a reliable DJ on their wedding day-- we truly appreciate his services.
User2351169 Sent on 10/05/2015

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We were fortunate to have attended a wedding where Rich was also the DJ and we thought he did a nice job so reached out to him. Rich was very quick to reply and tell us about his services. Infinity offers a lot of different things and the pricing is VERY reasonable.

I'll start by saying that part of our package included a pianist and David the piano player did an amazing job. We were SO happy with him. On a different note, I did have one problem. When reading reviews, had noticed one that said they had booked Rich and when the day of came, Rich didn't show and had someone else DJ their wedding without any notice. The same thing happened to us. I even asked Rich when booking him if he specifically would be the DJ at the wedding, and he said yes (even though the contract does have a stipulation in the event of unforeseen circumstances).

I had communicated with Rich the week of the wedding and there was NO indication that he wasn't going to be at our wedding. No email, no call, nothing. The day of just a different DJ showed up (a little late too). The ceremony was right before the reception and when I came back in I met the different DJ. I was very apprehensive and unhappy as this was someone new who I didn't know or talk to and wasn't even prepared. Rich sends a wedding survey to fill out with songs you want and this DJ didn't even have some of them downloaded to his computer before the event started. Understandably, this was unneeded stress to my day and I was very unhappy.

Overall, I am happy with the DJ. He didn't speak/MC the night and didn't promote himself. He played a good mix of music and kept our guests dancing all night, which is what we wanted. I just wish the stress and unease wasn't part of my day. If it weren't for this, I would have rated close to 5 starts, but mostly wish Rich was transparent and communicated better with his clients.
Colleen Sent on 10/26/2013

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Infinity Entertainment came highly recommended by two good friends. My husband and I asked our guests to tell us their favorite songs and we provided a list to Rich of our favorites and the top favorites of our guests. Unfortunately hardly any songs we had picked were played. There could've been more effort made to get the guests dancing too. Our dance floor was never full. It was the one area we thought we didn't have to worry about.
Carolyn Sent on 08/02/2011

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Rich and Infinity Entertainment came very highly recommended, so I felt confident in our choice. True, our dance floor was packed all night. Our guests had a lot of fun and so did we. But there were a few things I was not so pleased with. First of all, we were not aware that Rich would be leaving part of the way through our event. That was not what he had implied, although looking at our contract it does not say he'd be there the entire time. Second, they brought this lighting that was tiny green dots which they put on us during our first dance. So most of my pictures have dots all over us. Finally, I had very specifically asked that no songs be played which were about sex, but that was not honored. They played several songs I found inappropriate. If the I felt happier with the service, I wouldn't have minded spending so much.
Sherri Sent on 12/01/2010

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I have mixed feelings on our DJ services. We hired Rich (owner) to DJ our wedding, along with an MC and their lighting services. We were told there would be three of them at our wedding (and 3 vendor meals). Throughout the planning everything went fine, we met with Rich a couple weeks before our wedding and things were fine. We gave our song list and he stated someone would call us once the songs were downloaded to confirm the correct versions. No one called and two days before the wedding I started calling to confirm that they were coming and that things were on track. After three or four attempts at no answer I left a message and had my call returned promptly by Victor. Victor went over my questions and informed me that he would be working our wedding along with Rich- no problem. During the cocktail hour we went into the ballroom to confirm the lighting setup to find out that Rich was sick and did not show up. I was very upset that I was finding this type of information out during our wedding and no phone call had been made to inform of us of the issue. Additionally, Rich did not send anyone to replace him and instead had the lighting guy fill in.

With that said- Victor did an excellent job and we were happy with the music at our wedding. I just cannot review the services without a bad taste in my mouth from Rich not showing up. No phone call or outreach was made by Rich or anyone at Infinity to follow up in regards to the no-show and I'm still frustrated that we hired 3 people to be at our wedding and were only given 2.
Veronica Sent on 11/04/2008

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They showed up late.
Trisha Sent on 10/30/2013

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We hired infinity entertainment because I was told Richard (the owner) was great. We ended up getting the DJ and MC team of Alex and Alex and they were not good. I asked for an MC so they would get the crowd going and I don't think he said anything all night. Luckily my family and friends are fun and were on the dance floor almost the whole time anyway. I added only 5 songs to my playlist and they didn't even play all of them and they were fun normal wedding songs. My aunt asked for 2 requests, they wouldn't play them and they told her, they knew how to do their job. If you are going to hire infinity, make sure you get Richard because alex and alex are terrible.
User1637382 Sent on 05/29/2014

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I really was impressed when I first met Rich the owner. He told me he is at all of the weddings and this was his full time job. We stayed in contact until the day of the wedding where I met my DJ and announcer. Rich wasn't there. I was disappointed. I felt like I had built up the expectations of him being there and he wasn't. I had never heard from Rich saying he was sending someone else. I was just told that this new guy was Rich's partner the day of my wedding. I would have thought he would of told me he had a partner prior to the day of my wedding. So I was disappointed. The services were good. They played everything I asked. But Rich had mentioned he had a new DJ booth. I am pretty sure this wasn't a new DJ booth. My guests didn't notice a difference. But I did.
User1710786 Sent on 07/14/2014

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My husband and I hired Infinity Entertainment to dj our wedding and we were incredibly disappointed. They were not good at communicating with us and because of that we lost out on some great things for our wedding.

We chose Infinity entertainment because they were listed on our venues' recommended services list. We later found out that to be put on that list, vendors only need to pay a yearly fee.

Our DJ did not give us many options when choosing songs that would be played during the wedding and each pair of bridesmaid and groomsmen did not get to choose their own song they all walked out to the same music.

In the package we ordered we got a photo booth and a monogram. A week before the wedding Rich from Infinity called me and when I asked about the monogram he told me that because I never made the design we wouldn't be able to have it. At no time during our conversations did he tell me I needed to create the logo or a time to have it in by.

During one conversation I made it very clear what the first song of the night needed to be and what we wanted as our final song. He did not play my first song as requested and three times we went up to request it before it was finally played. We made sure to ask numerous times to ensure our final song choice was played.

Due to the religious beliefs of some of our guests we had a period of time during the reception where we played light background music, without lyrics. A few times they played songs that had lyrics and at one point he told our Maitre d' that he was getting antsy and would like to start playing more upbeat music. They also told us they would be sending two DJs and 1 photo booth attendant but it was more like 4 DJs and 2 photo booth workers.

One positive thing was that in our package we were given a pianist for the ceremony and cocktail hour and she was great!
Amand Sent on 08/02/2018

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We booked Infinity for our July wedding because they were the preferred vendor at our venue. Upon meeting they seemed to have great energy, sounded accommodating and fun, and the music they played at the tasting we met them at was great. Fast forward to this spring/summer and I had not once heard back from Rich. I emailed with questions and was never responded to. I was simply told “fill out the wedding worksheet.” The worksheet was very basic, and didn’t ask for types of music we like, ceremony music we would like, or even a song request. When I finally got to speak with them on the phone it was a rushed conversation where I felt like more of an annoyance than an appreciated customer. The night of our wedding I noticed many of the things we asked for never happened. We were told by many of our guests that when they requested songs, (for example something more upbeat after 5 slow songs) they were met with attitude and brushed off. The two most important things to us were food and music, which is why we went out in a limb based on the reviews and hired Infinity, rather than going with someone based on word-of-mouth. The music/DJ was the only part of our day that we were extremely disappointed in.

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