Impression Bridal Store (San Antonio) Reviews
Impression Bridal Store (San Antonio)
San Antonio, TX4.3 out of 5 rating, 18 reviews
4.3
18 reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.3 out of 5 rating
4.3
Good
18 reviews
Recommended by 87% of couples
-
Quality of service 4.2 out of 5 rating4.2
-
Average response time 4.4 out of 5 rating4.4
-
Professionalism 4.3 out of 5 rating4.3
-
Value 4.4 out of 5 rating4.4
-
Flexibility 4.4 out of 5 rating4.4
+3
User photos
-
Amy M. Sent on 02/19/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Memorable and fun
I went shopping for my dress yesterday and got stuck between two different dresses. I ended up picking the dress I thought I wanted but then went back the next day to pick the one I just could not stop thinking about. Gabby was my consultant and she made me feel so comfortable in the dressing room and really helped me navigate to find my dream dress. She was so patient and so kind to my entourage and that’s all I could ask for! Thank you for such an unforgettable experience! -
Quality of service
-
Kate Sent on 08/23/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Elise will find your dress - trust her!
I will be forever grateful to Elise and her manager Rachel for their effort, understanding and knowledge they provided when I visited Impression Bridal. I am from Austin and drove to San Antonio twice on separate weekends to be helped by Elise. I went to 4 local shops and then 3 in San Antonio and NOTHING beats the environment/vibe of this shop. It felt like such a lux experience (the lightning, private try on areas, robes provided) without the uppity snobs who decided what dress fit your body type instead of the dress you desire. Elise listened, grabbed a style I saw online and then made some suggestions. She was informative but never pushy or made me feel rushed. I was hooked on the last dress I tried that had everything on my Wish List (and more!) but it was Slightly over budget. I left that first visit thinking "ok, thats the dress to beat" however nothing did. I came crawling back to Elise hoping she can work her magic and find something under budget- and she did! A gorgeous alternative. Thats when Rachel came in and really helped create a custom dress in mind that would work under budget. She was fabulous and my best friend and I were having a good time envisioning her creation. However, I tried on The Dress once more and that spaghetti strap runner up dress couldn't even compare. EVERYONE knew it was THE ONE . There was nothing to adjust. It was unique and gorgeous and cry worthy (which I did) and I said Yes, ofcourse this is the one. I could literally wear a garbage bag over my head and still feel beautiful. I was told it was a newer design and honestly loved every intricate detail. They reassured me to pick a dress that was Me and both women agreed this was Extra but Me in the best way possible. I felt heard, seen and most importantly beautiful. Elise and Rachel worked their magic and I was able to get my dream dress within my budget- I was so relieved! THIS is the bridal shop you need to visit. They deserve your time and coin. I cannot wait to shock each of my wedding guests with this dress and its all thanks to Impression, Rachel and Elise.
Also, best wishing on your wedding day Elise! I know you're gonna sparkle! -
Quality of service
-
Teresa Sent on 04/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
You must go here - lifesavers!
HUGE S/O to Sheri for making my wedding dress dreams come true! I had ordered a wedding dress from another salon about 9 months before my wedding. Two WEEKS before my wedding, I realized that that dress was not going to work, and we went to Impressions Bridal. We called ahead to let them know we were coming, and when we arrived they had dresses picked out to fit my style. Sheri was so understanding and determined to help me find my perfect dress even though my wedding was in 2 weeks. The one I ended up with was absolutely stunning and a one of a kind dress. Thank you to Sheri and Impressions!! -
Quality of service
-
Sarah Sent on 04/30/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Leslie was very kind in understanding that I was on a budget! Everyone was amazing when I found the exact dress I wanted and they were able to get it for me in my budget! -
Quality of service
-
User2998086 Sent on 03/09/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Mary V. was so amazing! She got to know a little about me and my vision on the day of my appointment and ran with it. She selected gowns for me that I never would have thought to choose. I have a tough decision to make. Aside from their beautiful gowns, what I loved most about my experience was the way Mary was so kind to my family..that meant a lot to me. Thank you Mary, you were awesome!! -
Quality of service
-
Catalina Sent on 03/02/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very professional. I love how calm and beautiful the area is. Davids Bridal was a mad house! I highly recommend checking thus place out! -
Quality of service
-
Veronica Sent on 08/23/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Had the best time!!! Michelle was AMAZING! I didn't think I was going to be excited about dress hunting after two disappointing visits with other well known bridal stores. I showed up 2 hours early the day of my appointment and with no hesitation, she got me started. Her professionalism, patience and kindness made me realize that I was no longer dress hunting because my dream was actually coming true, I found my perfect dress!
Thank You Michelle -
Quality of service
-
Katie Sent on 05/13/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I used Impression Bridal for my bridesmaid's dresses. I had no idea the shop was even there, I just stumbled upon it when I was doing a Google search, but I'm super grateful I did. I went with a few of my bridesmaids to a couple of different shops before going here and we had the best experience here. Michelle was extremely knowledgeable, kind, and thorough. I had several out of town bridesmaids and it was easy for them to get measured and call the shop to place the order; it took about 2 months for the dresses to come in as they were special order but when they did they were absolutely gorgeous. They turned out even better than expected. Thank you Michelle for being so great and for making the process easy and less stressful! I'll definitely recommend Impression Bridal for bridesmaid dresses as well as bridal gowns. -
Quality of service
-
Kimberly Sent on 01/19/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I visited Impression Bridal 4 years ago as a bridesmaid for my brothers wedding and thought to myself when I get married I'm definitely coming here to look for my dress. Three and a half years later I was back! I was fortunate enought to have Liz as my stylist, she no longer works there :( She was beyond amazing helping me say "YES to the dress". Her input was everything, after all shes the expert. I told her my budget and she worked her magic pulled a Simone Carvalli dress from the back, not anything that was on the rack yet, and let me try it on. I put it on and immidiately tears filled my eyes, both mom's and Liz's eyes. Six months after the dress was ordered I went to pick it up, Liz was no longer there but the other associates were nothing less than my great like first experience with Liz. Need a dress? Impression Bridal is the THE place. -
Quality of service
-
Giselle Sent on 01/14/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I started looking for my dress 1 month before my wedding, not everyone was very happy, but when I went to Impressions they were excited to help. They were very nice and my dress was in 1 week before my wedding. My dress was the most beautiful dress I could have ever dreamed of, I love it, I got many compliments. I recommend them 100 percent! -
Quality of service
-
Krystal Sent on 02/04/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I went looking for my wedding dress here first, and the staff at Impression Bridal knew what they were doing. They treated me like a princess. They were able to pick out the kinds of dresses I was looking for and even let us look around at the dresses. Jess was the one who helped me out through the entire process. She was amazing. I did my alterations there as well and they made custom sleeves that matched my dress perfectly. I went to David's Bridal to shop around but the experience just wasn't the same. -
Quality of service
-
User1998534 Sent on 01/06/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I found the perfect dress here, the assistant was very helpful and professional. -
Quality of service
-
Jessica Sent on 09/26/20194.8 out of 5 rating4.8-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Martinez Wedding
Other than forget to give my veil back when I got it steamed and then wouldn’t bring it to my venue, they were still great people to work with -
Quality of service
-
Rukky Sent on 12/21/20184.6 out of 5 rating4.6-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Happy bride
My wedding dress was absolutely stunning. Leslie helped me throughout the process of finding my dream dress on the budget I had and she was a joy to work wiith. The store carries a wide variety to choose from. The entire team was welcoming and hands on making sure I was satisfied all through. I couldn’t have asked for a better place. -
Quality of service
-
User2579365 Sent on 04/17/20164.3 out of 5 rating4.3
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4 out of 5 rating4.0
I absolutely loved my wedding dress. The girl who helped me was amazing, but when I went to get my dress 5 months later (picking it up) she no longer worked there. Some of the girls were a bit on the closed off side and I just wanted my dress to be perfect. They are pretty pricy, I paid a lot. Also, I had to order a smaller size rather than a larger size so they could let it out, but when I went in after they let it out an inch on each side it still was too tight and looked exactly they same as it did before (I didn't gain any weight) and so I had to have it altered again. The alterations were also extremely expensive, but that's how it works with wedding dresses. All in all, I would use them again because they have good quality dresses and beautiful gowns and the other wedding stores sold complete junk compares to Impression. They're the best, although I got frustrated a few times, I don't blame the company! Still a great place. -
Quality of service
-
User2429540 Sent on 11/16/20152.9 out of 5 rating2.9
-
Quality of service 2.5 out of 5 rating2.5
-
Average response time 4 out of 5 rating4.0
-
Professionalism 1.5 out of 5 rating1.5
-
Value 3.5 out of 5 rating3.5
-
Flexibility 3 out of 5 rating3.0
They have beautiful dresses although a little pricey. They are nice but not super helpful and I was kind of frustrated b/c I had dresses I wanted to try on but other sales associates took them away and wouldn't let me try them. It was pretty rude -
Quality of service
-
Paula Sent on 06/17/20201 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
They stopped taking my calls
I put a deposit down for a dress then had to change my wedding date to a hot month and wanted to change my dress. I called several times and they never returned my calls. So unprofessional. -
Quality of service
-
Jules Sent on 03/12/20170.5 out of 5 rating0.5-
Quality of service 0.5 out of 5 rating0.5
-
Average response time 0.5 out of 5 rating0.5
-
Professionalism 0.5 out of 5 rating0.5
-
Value 0.5 out of 5 rating0.5
-
Flexibility 0.5 out of 5 rating0.5
My name is Christina Alaniz. I'm writing this on behalf of my bride Ana, myself, and her bridesmaid need you to be aware of our dissatisfaction. She just recently purchased her gown from yall and she is very excited for it to come in. During our first appt at your San Antonio store our consultant Mary Hellums was okay. She had bit of a prickly personality at times. Multiple times we would ask a question and it was met with a sharp prickly answer. No charm or warmth in her conversation skills.
We set another appointment for a later date for 2 bridesmaids dresses and 1 maid of honor dress. We ended up getting Mary again ( we did not request her) and even tho we didn't like per personality from last time we all just went with it because we wanted to take advantage of the %15 off the bridal party gowns.
1st When we got there Mary forgot Ana even purchased a gown from her just a couple weeks ago. (Didn't make the bride feel like a valued and returning customer)
2nd Mary kept trying to shove color samples in our faces when we already told her we had a sample dress we needed her to try to match the color. It felt like she wasn't listening to Ana at all. When we started talking about colors we couldn't find a coral shade that matched the coral Ana liked at Davids Bridal so we all reluctantly decided to look into Tiffany Blue instead.
3rd We almost couldn't even try the tiffany blue gowns at first because Mary said they"did not have any sample sizes larger than what was on the racks" Which went up to only size 16 even tho impression Bridal advertises size 2-30. One of the bridesmaids is a side 20-22. Although it was uncomfortable she attempted to put the 16 on. Of course it didn't fit. I (Christina Alaniz) expressed to Mary that we thought it was ridiculous Impression Bridal sales size 2-30 yet didn't have any sample sizes above 16 and that we were going to leave. All of a sudden Mary leaves and comes back with 4 gowns in size 20+ and one -
Quality of service
Are you interested?
Are you interested?