Illinois Beach Hotel Reviews
Reviews
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1.0 out of 5 rating
1.0 out of 5 rating
1 Review
20% recommend it
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![Elizabeth]()
Elizabeth L. Sent on 02/15/2024Do not trust this venue with your money!
Our wedding was booked at this venue in 2020. The hotel canceled our event due to facility issues and we have never received our deposits of $7,000+ back. I have been trying to get this back for years. I have written confirmation from the hotel manager and event coordinator that we would be getting our money back, that the check was in the mail, and then silence. DO NOT TRUST THIS VENUE WITH YOUR MONEY!Illinois Beach Hotel's reply:
Hi Elizabeth, as we explained to you over the phone, we did not become concessionaires of this property until 2022. The previous concessionaire that you dealt with is no longer with this property. We did in fact provide you with the phone number for concessions and leasing with the State to speak to about this matter. We completely understand your frustration and we sincerely empathize that you are going through this. We wish things could have been different, but this is unfortunately out of our control.
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