Hyatt Regency Maui Resort and Spa Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
36 reviews
Recommended by 99% of couples
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Quality of service 5 out of 5 rating5.0
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Average response time 4.8 out of 5 rating4.8
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Professionalism 5 out of 5 rating5.0
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Value 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
Awards
36
+4
User photos
Weddingwire
4.9/5
36 reviews
Google
4.5/5
4869 reviews
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Brooke Sent on 12/20/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hawaiian Dream Wedding
Our wedding on Halona Kai lawn was absolutely perfect and even better than we had imagined! I worked mostly with Kiana Jepson from the Hyatt events team and Yesenia also helped as well. Both of them really brought our vision to life and it was stunning. They were so sweet and really focused on making the day run as smoothly as possible and it turned out beautifully. We chose all our vendors from their preferred vendor list except for our photographer / videographer. It was so easy to let the Hyatt events team know and they took care of the bookings and details. All of vendors we chose were fantastic!
The service staff during the reception were so attentive and ensured everyone had everything they needed. Especially for us! We missed cocktail hour to take pictures but they made sure we got some appetizers and a coconut drink before running out. Many of our guests told us later how blown away they were by the food and service. All of the food was so delicious! Overall, we got our dream wedding and we are so happy we chose the Hyatt! Mahalo Hyatt Events Team especially Kiana and Yesenia!! -
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Cesar Sent on 11/17/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
Hyatt team was responsive and professional throughout the entire process. The entire package was cost effective versus hiring an independent wedding planner -
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Alanna Sent on 10/19/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above and Beyond
My husband, myself, and my family were all blown away by the amazing beautiful experience of getting married here! Kiana was my planner and she was extremely organized and punctual. Every detail was accounted for. She was also very friendly, kind and easy to talk to. Whenever I had any questions in the months leading up to the wedding she was fast to respond. We got married in the Oriental Gardens with a small gathering of 12 guests and the venue was like something out of a fairy tale. Staff were running around in the background making sure everything was running smoothly during the whole duration of the event. The Hyatt went above and beyond and even made the experience much more than we had anticipated. All the staff were very friendly. The reception in the Napalii Pool Lawn was a beautiful location. Pricey but worth the money if you want to be looked after by experts on your wedding day! -
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Gabriella Sent on 07/07/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceeded expectations
Kiana, Andrea and the whole team were fantastic. I had the wedding of my dreams! -
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Denise Sent on 07/02/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Wedding Venue was a magical & spectacular event!! Thank you to our wedding coordinators 🌴🌸
Our wedding venue at the Hyatt Regency Resort Maui was Spectacular!! The wedding coordinator Kiana was wonderful & the staff was superb from the great hospitality, welcome party, staff, food and Vendors.
Mahalo🌴
The Foyle’s & Cabral’s 🌸-
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+3 photos
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Jeanine Sent on 06/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely stellar customer service.
Kiana and the event coordination team at Hyatt exceeded our expectations for our wedding. From start to finish they were truly professional, courteous, responsive and answered all of our questions along the way. The grounds were beautiful making for wonderful photos. The flowers were amazing (and the cake was delicious!). It was a "perfect" small wedding venue making our special day even more dreamy. We couldn't have asked for more. -
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Jennifer Sent on 04/06/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy and wonderful
Kiana Jepsen and Aryien Shapiro helped us plan our dream wedding at Maui Hyatt resort. It was everything we hoped for. Having an event planner made it so easy and you can actually enjoy yourself with less stress. 10/10 recommend! -
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Melanie Sent on 04/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful place for a wedding
My husband and I had our vow renewal here and everything was absolutely perfect! Kiana was excellent to work with and made it easy peazy. -
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Daniel Sent on 08/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect for Destination Wedding
Kiana and the team at the Hyatt were incredibly helpful and professional. Having our small wedding at the Hyatt was super easy and we would definitely recommend it to couples who would like to have a destination wedding. Our setting was just off the beach, which was just what we wanted, and the team of workers made it seem private and were very helpful and kind to our guests. Kiana and the team took all of the stress from us, and delivered everything and more that we asked for. We had beautiful flowers, a great officiant and musician, and setting for our wedding. We couldn't be more happy with out choice. -
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Eileen Sent on 08/18/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A dream come true!
Hyatt provided the wedding of our dreams! Everything we asked was delivered. Highly recommend Kiana as your planner! -
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Michael Sent on 08/13/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply the best
My wife Kristin and I are from California. Alongside our wedding planner here in Cali, we were put in contact with Kiana Nip from the Hyatt Regency in Maui. From the start, Kiana introduced herself and made us feel assured and comfortable. She was quick to respond to every question we had and if there were any issues with vendors, would be prompt to find an answer. The day of our wedding rehearsal, we finally got to put a friendly face to who we've been in contact with. She was warm and welcoming and was made us feel like "Ohana." Kiana is organized, cool, calm and collected and professional. We feel blessed to have worked with such a great coordinator and couldn't have wished for a more perfect wedding. To place such an important day in someone else's hands could make any couple nervous, but in hind sight, Kiana did the best job assuring us and relieving any anxieties we had. Thank you from the bottom of our hearts Kiana. You're the best. -
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Laura Sent on 07/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Honeymoon spot
When we told people we were honeymooning on Maui, everyone suggested the Four Seasons but it was prohibitively expensive for rooms with no view. For a much more reasonable rate, we ended up with a room at the Hyatt where our room felt like it was practically in the ocean! The balcony was awesome and the room was large and comfortable. And we were welcomed with beautiful lei's, champagne and chocolate covered strawberries! It couldn't have been more romantic. And the staff could not have been nicer.
We also rented a cabana here which I HIGHLY recommend. You get them from 9am to 5pm so you can wander around and enjoy the pool and ocean and have an awesome homebase to return to without going inside. It was the perfect way to relax post wedding! -
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Trinh Sent on 12/01/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful, Romantic Destination Wedding Location! It was our perfect intimate wedding.
The wedding package we got was great because it included the bridal flowers, wedding leis, ceremony musician, non-denominational officiant, location, rehearsal, and an event coordinator. My event coordinator, Maxyne, was so great, responsive, and friendly and I'm so glad she helped me navigate through such an important milestone in my life! She had an assistant, Lyla, who was also very helpful and fast at responding, but she left soon after we began planning for the wedding. I'm a BIG planner and I had a lot of questions and changed my mind on many decisions throughout the planning process, and Maxyne was SUPER QUICK and ready to respond and help, which were important qualities I needed in a coordinator. Not only that, but we received lovely welcome gifts when we arrived at the hotel and special gifts after we got married too. Our ceremony was on the Makai Lawn and then we celebrated at Drums of the Pacific Luau right after. My advice is to opt for the preferred or VIP seating because the seating is better and you don't have to wait for others to eat first. Our guests gave us so many compliments about our wedding and we are so happy about how everything turned out! -
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Jeff Sent on 09/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wow!! What an incredible job done by Kiana Nip!! She was amazing and could not imagine that anyone could have done a better job. She is on top of her game and worth every penny. -
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Katrina Sent on 07/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We contacted Kiana shortly after getting engaged and we quickly booked the Hyatt. The BEST decision we made in planning our wedding! Kiana was very organized and answered all of my many questions very quickly. They Hyatt was fantastic for our intimate destination wedding!
We were only engaged for a little more than 9 months and we spent the last few days before the wedding relaxing by the pool with all of our friends and family instead of scrambling to complete wedding to-do’s.
When we arrived at the Hyatt our hotel room had a welcome basket from Kiana and the planning team – such a thoughtful gift! The Hyatt was really,really helpful when we had a few guests miss their flights and arrive a day later than scheduled. The team was very quick to accommodate our group without any issues.
On the day of Kiana was there every step of the way and she kept us all on schedule and made sure every detail was perfect. She even snapped a few pics for us that were the first photos we got to see of our big day. I can’t compliment Kiana and her team enough! They were very supportive and helpful through the whole day and made sure all of our gifts and décor made it back to our room. We were able to really live in the moment on our wedding day. And when we returned to our room after all the wedding festivities we had a platter of chocolate covered strawberries courtesy of the hotel!
Kiana was helpful after the wedding as well, she was just as prompt to answer all of our follow up questions.
The best advice I can give to brides considering Maui – use Kiana and don’t worry about the details enjoy your wedding day!
We can’t wait to return to the Hyatt!
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Amy Sent on 04/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael and I are so grateful to have had the opportunity to work with Sarah Martin and the event staff at the Hyatt Regency in Maui. They made our day extra special. In the days leading up to the event the forecast predicted rain. Of course, I was a little upset at the idea of coming all the way to Maui and missing out on that breathtaking backdrop to our wedding. Throughout the day, Sarah kept us informed about our options for the venue and advocated for us with the hotel management to get them to agree to allow us to have the ceremony outside. The ceremony was even better than I had envisioned. We were married under a canopy with a flower arrangement that we had not seen until the ceremony. We had to trust in Sarah’s judgment. It was breathtaking. Our family and friends at the ceremony were amazed at how the backdrop felt so awe inspiring, but the ceremony still felt intimate. It is truly hard to describe how beautiful the wedding turned out. After the ceremony, we were able to take pictures around the Hyatt’s spectacular property and they turned out incredible! We followed Sarah’s advice and moved the reception inside to one of the ballrooms because of the weather. Again, this was the right call as outside turned muggy and windy. Even with the short notice, the staff did an amazing job with the elegant décor. We were expecting typical large venue catering. What we got was impressively seasoned prime rib and a pasta bar that everyone raved about. Michael and I had an unforgettable time getting married at the Hyatt Regency. The hotel management and the wedding staff are second to none. -
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Rachel Sent on 04/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I strongly suggest having your wedding at the Hyatt!! Nothing bad to say about anything to do with the hotel or the wedding ceremony itself. Working with Kiana was 100% amazing and my wedding was perfect. Everyone with the hotel is accommodating and Kiana made my wedding dreams come true. The spa is truly amazing as well; Lacey allowed us to have spa passes before leaving for our flights. I recommend this beautiful resort to anyone. -
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Evelyn Sent on 01/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This review is based on the destination wedding we had back in October 2016. Planning a destination wedding was never easy especially we decided to plan everything ourselves without hiring a wedding planner but we are so glad everything went so smooth on our big day. Our dream was to have a beach side wedding and we couldn't think of any other place other than Maui. Having visited the resort a few years prior, it was the perfect location. The day couldn't be more perfect. Weather was great and everything went without a hitch. The wedding and ceremony was beautiful, memorable, and altogether amazing. We couldn't have done it without all the great work our Event Manager - Kiana did. She answered all our questions and addressed our concerns promptly via phone calls and emails. We met her in person two days before the wedding and went over the decorations we brought from home, Kiana was able to setup the ceremony to what we dreamed of. She also helped us confirmed with the suppliers to ensure everyone was on the same page. Kiana and her team also kept us on track on our wedding day timeline by reminding us how much time left to the next item on the list and making sure everyone is having a great time. We planned for something to go astray but Kiana and her team made everything perfect for our wedding. If you are planning to have a destination wedding in Maui, this is the place to go. Highly recommended the resort and the entire event planning team! -
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Yi Hua Sent on 10/24/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What an amazing day to have our wedding ceremony and reception at the Hyatt Regency in Maui. Our wedding coordinator, Kiana, was absolutely spectacular. Couldn't have asked for a better planner. Highly recommend the Hyatt Regency as a wedding venue on the gorgeous island of Maui. - Yi Hua & Peter -
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Miranda Sent on 10/19/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got married here on 10/07/2016. Our wedding and reception could not have gone smoother and been more wonderful. The wedding coordinator (Sarah) and her team are absolutely amazing to work with. From arrival to departure (7 days), Sarah worked with us to make sure we were well accommodated. The food and cake were top notch! The grounds there are beautiful and we have wonderful pictures with flamingo, swans and penguins in the background!! A resort bonus- the pool is 24 hour and the luau on site is GREAT! It was all very affordable and if we could go back and do it again, we absolutely would. Definitely consider the Hyatt for your destination wedding!! Thank you for a magical day!! -
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Amanda Sent on 11/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding at the Hyatt in Kaanapali was AMAZING! We would do it over again 1000 times. Brittany, our wedding co-ordinator made our experience so easy and relaxing. We were so relaxed before, during and after the big day! Beautiful venue, amazing food and gorgeous back drops. I would highly recommend it! -
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Abby Sent on 08/27/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue (I think best on the island!)
Amazing support from Justine Webb - Events.
The food is still being talked about by my guests (the buffet package with the polenta is a must!!)
Staff were so friendly and helpful.
Was treated like royalty!!! -
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Mary Sent on 06/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We planned a destination wedding for a group of 35 from far away, but everything went on smoothly! Brittany was very helpful in terms of coordinating , but had to go on maternity leave close to our wedding. Joy, who stepped in for her, also was great making sure all the details are in order. We had plated dinner for our guests, and food was fantastic! Overall, didn't had to stress out too much since most were done for me, you only have to choose what you want and they take care of the rest! -
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Annie Sent on 01/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything was perfect!! Hyatt did an amazing job. Wish I could do it all over again! -
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Josh Sent on 12/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you want the wedding of your dreams, you need to have your wedding at Hyatt Regency Maui Resort! Everything was perfect down to the last detail. Brittany, the main wedding planner, takes nearly every ounce of stress out of planning the wedding. She is incredibly easy to work with and has so many amazing ideas! We didn't worry about anything once we arrived in Maui. She took care of arranging everything and it couldn't have turned out more perfect. The other support staff fantastic as well. They are constantly doing everything they can to make sure you have an amazing day. The resort itself... Gorgeous! There are several photo op locations with any backdrop you could imagine. They have ponds, beaches, huge trees and other plants, penguins, geese, waterfalls, bridges, and so much more. It is one of the most beautiful resorts I have ever seen. We opted for the buffet style dinner and we were happy we did. There was tons of food and it was delicious. It didn't taste like buffet food at all. All of our guests were blown away at our wedding. There really is nothing that could have been better. This is the place to go for a dream wedding. -
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User1976012 Sent on 12/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brittany was fantastic! She was so helpful in every aspect of planning, pre-wedding arrangements, and day-of services. Couldn't have been happier with the venue and the staff. Amazing!!! -
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Sabrina Sent on 09/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue for our wedding was everything I could have asked for. We had our ceremony in the sunset garden area over looking the pool, beach & ocean. The weather was perfect, the ceremony amazing and overall the day was truly unforgettable! Brittany was the BEST to work with and she was quick to get back to my emails, answer all my questions and was a rock start helping us with our rehearsal & day of coordination. I can't believe how fast the day went by! I would DEFINITELY recommend this place for anyone wanting a destination wedding in paradise! -
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Autumn Sent on 08/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would highly recommend the Hyatt Regency in Maui and their stellar wedding coordinator for making your special day just perfect! Our coordinator, Brittany, was so knowledgeable and helpful, we never could have done it with out Brittany!! She handled a couple of last minute glitches like a pro! I couldn't believe it when I realized I had forgotten my special something blue, but Brittany solved the problem for me. The Hyatt was wonderful, the restaurants were great and the grounds made for stunning wedding photos:-) -
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Jami Sent on 10/25/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We stayed at the Maui Hyatt for our honeymoon, and it was one of the greatest experiences of our lives. We can't wait to go back to Maui. The hotel was perfect. The food was perfect, the rooms, the cleaning services, the view, the beach, the pools, the bars, the spa. Everything was absolutely wonderful. I HIGHLY recommend this hotel to anyone who wants to have the PERFECT vacation. -
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Yale Sent on 10/12/20174.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I hosted and performed this wedding. Coordinators Kiana Nip and Lyla Joffee did a fantastic job from start to finish. All of the arrangements were perfect. The wedding dinner was the best hotel banquet food and service we ever had. And, on top of that, they stayed within our budget! -
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Annie Sent on 12/12/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After tons of research on wedding venues, we were lucky enough to book our wedding at the Hyatt Regency. We did not get a chance to visit the Hyatt prior to our wedding. Both our ceremony and reception took place outdoors and couldn't have been happier with the venue, the food, and the service. We had Sarah to help coordinate our wedding services and she was amazing, patient, professional, and was crucial in helping us pull the wedding off. Both Fa'a and Sarah helped us arrange our rehearsal dinner at the luau (Drums of the Pacific) the night before, which our guests loved. Everyone at the Hyatt from the moment we drove up to the property (the concierge, front desk, activities coordinator, food services, food staff, etc) made us and our guests feel truly welcomed and embraced us with the aloha spirit. We will definitely be back to the Hyatt Regency. -
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User1855970 Sent on 10/09/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding was held at Hyatt and we couldn't have asked for a better experience. From the beginning to the very end, the staff at the Hyatt worked hard to make our dreams come true. The food was amazing, everything was superb!! Highly recommended. -
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Jennifer Sent on 05/02/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were so lucky to have the chance to get married in Maui and finding the Hyatt and seeing their location made the choice easy! Sarah and her team were great to work with. It was definitely nerve wrecking trying to plan a destination wedding on the other side of the country, but once we were there - Sarah made us feel so welcome and at home away from home. She was amazing to work with and so accommodating to my family and friends!! Her magic purse of "emergency" supplies came in handy!! -
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Gloria Sent on 05/02/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were great! I loved everything . I only had my reception here. Some little things happened Day of wedding, but nothing for me to worry about. Thank you again . Everything was beautiful . Oh also they were able to accommodate my large family. -
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Marisa Sent on 10/09/20084.2 out of 5 rating4.2
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 3 out of 5 rating3.0
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Flexibility 4.5 out of 5 rating4.5
This is where my wedding party stayed on their visit to Maui for our wedding, we all had beautiful rooms, and they were just the garden, or mountain view rooms. The grounds are beautiful, and it is a great location, close to Lahaina. I would reccomend it to anyone for vacation, or a wedding. We would stay here again. Its pretty expensive, but then everything on Maui is! -
Quality of service
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User2612913 Sent on 05/18/20164 out of 5 rating4.0
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Quality of service 4.5 out of 5 rating4.5
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Average response time 2 out of 5 rating2.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
Our wedding at the Hyatt Regency in Maui was amazing. The location, the food, the reception, everything. The only thing that wasn't awesome was the responsiveness of the coordinating team. I had to communicate via email almost the entire time, so that was a little frustrating. Other than that, everything was flawless and went off without a hitch. I would definitely have my wedding here if I had to do it again, and I have been telling everyone I talk to that it was the best decision I could have made. -
Quality of service
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