Hyatt Regency Lost Pines Resort & Spa Reviews

Reviews

• Nicole Sent on 11/25/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  LOVED the Hyatt Lost Pines! I would recommend getting a planner (we worked with Kennedy Creative Events who were fabulous), since they can help coordinate most things and can help visualize your wedding there. With so much family coming from out of town, having it at the Lost Pines was an easy choice. The resort is stunning, lots of activities for children AND adults, and the customer service is 5 star. I'd do it there again in a heartbeat!

  LOVED the Hyatt Lost Pines! I would recommend getting a planner (we worked with Kennedy Creative Events who were fabulous), since they can help coordinate most things and can help visualize your wedding there. With so much family coming from out of town, having it at the Lost Pines was an easy choice. The resort is stunning, lots of activities for children AND adults, and the customer service is 5 star. I'd do it there again in a heartbeat!
• Dallas Sent on 04/20/2017
  5 out of 5 rating

  5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  I loved having our wedding at the Hyatt Lost Pines! The staff was really nice and accommodating to us and all of our guests. We wouldn't have changed a thing!

  I loved having our wedding at the Hyatt Lost Pines! The staff was really nice and accommodating to us and all of our guests. We wouldn't have changed a thing!
• Heather Sent on 01/25/2016
  5 out of 5 rating

  5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  The property is gorgeous. The catering and front desk staff were amazing.
  

  The property is gorgeous. The catering and front desk staff were amazing.
  
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• Erin Sent on 12/23/2014
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  Amazing! Caitlyn and the team at Hyatt made our wedding absolutely amazing! From the amazing customer service to the personal details to a last min birthday cake replacement for my future groom. I would not pick to get married and celebrate anywhere else!
  
  Thank You Hyatt Team!

  Amazing! Caitlyn and the team at Hyatt made our wedding absolutely amazing! From the amazing customer service to the personal details to a last min birthday cake replacement for my future groom. I would not pick to get married and celebrate anywhere else!
  
  Thank You Hyatt Team!
• Cathy Sent on 12/08/2014
  5 out of 5 rating

  5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  Our rehearsal dinner was excellent. Erin worked with us with great professionalism. Her staff provided a wonderful meal and were very courteous.
  Mimi took care if anything needed during the meal.
  We had many compliments about the atmosphere and delicious food!!

  Our rehearsal dinner was excellent. Erin worked with us with great professionalism. Her staff provided a wonderful meal and were very courteous.
  Mimi took care if anything needed during the meal.
  We had many compliments about the atmosphere and delicious food!!
• Abbie Sent on 04/02/2012
  5 out of 5 rating

  5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  What a beautiful and unique venue! All of my guests were pleasantly surprised by the resort. The staff was very accommodating. The overall venue for the ceremony and reception was perfect. It truly was a fairy tale of a wedding!

  What a beautiful and unique venue! All of my guests were pleasantly surprised by the resort. The staff was very accommodating. The overall venue for the ceremony and reception was perfect. It truly was a fairy tale of a wedding!
• Traci Sent on 06/28/2010
  4.8 out of 5 rating

  4.8
  • Quality of service
    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    4 out of 5 rating
    4.0
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    5 out of 5 rating
    5.0

  The staff at the Hyatt were absolutely professional, flexible, generous, and kind. They did a fabulous job on the ceremony and reception, and we did not have to worry about anything at all on our wedding day...we simply enjoyed the superb service and coordination. The guests raved about the food and the service and loved the ambience and charm.

  The staff at the Hyatt were absolutely professional, flexible, generous, and kind. They did a fabulous job on the ceremony and reception, and we did not have to worry about anything at all on our wedding day...we simply enjoyed the superb service and coordination. The guests raved about the food and the service and loved the ambience and charm.
• Katie Sent on 01/21/2020
  4.6 out of 5 rating

  4.6
  • Quality of service
    4 out of 5 rating
    4.0
  • Average response time
    4 out of 5 rating
    4.0
  • Professionalism
    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  Beautiful Venue & Great Service

  We had a beautiful wedding ceremony and reception for about 70 guests here. The process of planning the event itself was very smooth, and Stephani and Julie were both great to work with. The food was incredible, likely some of the best wedding food I’ve ever had. The service was also very good.
  My only complaint is that we ran into repetitive and unending issues when it came to our hotel room block. I had seen other reviews that complained of the same issues, but I took the chance to risk that part going haywire with hope the wedding itself would be great. That’s exactly how it turned out. For out of town guests, reservations were challenging (often... Read more

  We had a beautiful wedding ceremony and reception for about 70 guests here. The process of planning the event itself was very smooth, and Stephani and Julie were both great to work with. The food was incredible, likely some of the best wedding food I’ve ever had. The service was also very good.
  My only complaint is that we ran into repetitive and unending issues when it came to our hotel room block. I had seen other reviews that complained of the same issues, but I took the chance to risk that part going haywire with hope the wedding itself would be great. That’s exactly how it turned out. For out of town guests, reservations were challenging (often front desk claimed there was no group block, they didn’t know the group rate, or the block was full) and that continued all the way through check out when the front desk staff attempted to double charge multiple guests. I had to call the venue at least ten times to straighten out the guest room block during the planning process. It definitely added more stress to wedding planning, especially since we planned our wedding in only 3.5 months! However, I still think we’d do it all over again if we had to because the venue was so pretty and it was nice that all our guests could be at the same property with lots to do all weekend long.

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