Hyatt Regency Lake Washington Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
36 reviews
Recommended by 98% of couples
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Quality of service 5 out of 5 rating5.0
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.7 out of 5 rating4.7
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Flexibility 4.9 out of 5 rating4.9
Awards
36
+38
User photos
Weddingwire
4.9/5
36 reviews
Google
4.5/5
3041 reviews
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Cindy Sent on 01/24/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My dream wedding
This venue really helped put my dream wedding together and I’m so happy about the way everything turned out.-
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+2 photos
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Maxx Sent on 07/07/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Staff was memorable and incredibly accomdating
In 2018, my then fiance and I visited Water's Table for dinner and had an amazing meal with wonderful bartenders. They absolutely took care of us and we told them we'd be back soon. Shortly after, we decided to hold our at this venue. July 4th, 2019, we had a beautiful and incredible wedding all thanks to Joseph Colucci, the event coordinator who is an amazing person who absolutely loves what he does and will take care of his clients from start to finish. One gentleman who works at the front desk visited me on a random occasion at my place of work, and he remembered me and was very kind. I highly, highly, highly recommend this place to couples - the view, the facility, the staff, and everything about this place is magical. -
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Andrea Sent on 03/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fall Wedding
Perfect day and location! When the sun shines in Seattle and you are able to have a ceremony outside, how can it not be perfect! The dinner and drinks were just as we requested! Helped to be able to taste options prior and the service we got from Joseph was exceptional! Great team, beautiful venue!-
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+2 photos
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Jennifer Sent on 11/11/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Went above and beyond to make my wedding perfect
The hotel was gorgeous, all the staff very helpful, friendly and went above and beyond to make sure our wedding and stay was perfect. Amazing food and cocktails, beautiful water view -
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Sandra Sent on 10/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Joseph & His Staff are Amazing!!!
I had a budget and every where I turned to have the wedding wasn't willing to work with me. Except for Joseph! Joseph listen & understood what my needs were. Working with Joseph was very easy. The process was easy and the day of my wedding it was wonderful. The Staff was amazing and so helpful. There is not enough word to express my appreciation to Joseph & his Staff!!!! -
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Eva Sent on 10/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sunset wedding over Lake Washington
Everyone at the Hyatt went out of their way to ensure that my daughter had her dream wedding. Our ceremony was right at sunset and the colors of the sky were amazing. There was a windstorm on the day of the wedding and an hour before ceremony, we realized the terrace where we had planned to have the wedding was too windy, and the staff pulled together and moved everything to a more sheltered terrace and the ceremony was conducted on time. Service during the meal was excellent and this truly was a perfect wedding. -
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Jenny Sent on 10/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Joseph C. is amazing. He was such a pleasure to work with throughout this experience. He was quick to respond and answer any questions I may have. Joseph was my rock (corny I know) but my coordinator proved a bit slow in responding and I knew I could reach out to Joseph and get a quick response as needed. He was always eager and flexible to meet if I needed to, as I do not live in WA but made several trips up to coordinate vendors and details. I genuinely enjoyed working with Joseph and hope to have another opportunity to as well. I’ve done a ton of events in the past and can confirm Joseph knows what he’s doing and is an event planners ideal POC for a venue. The venue itself is beautiful and they have various spaces to fit your budget and guest list. -
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Kathy Sent on 09/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This review is for the, “Director of Events for Hyatt Regency Lake Washington - Jennifer Grosclaude,” you played the biggest part in making it all come together and we couldn’t be more grateful! :)
We toured the Hyatt with Jennifer when it was still under construction, she walked us through and helped us every step of the planning process, down to the smallest detail and made sure everything was exactly what we wanted and executed to perfectly.
She worked long and hard hours, even on the weekends she would try to respond to my emails. We were so lucky and honored to have been able to work with her because she is THE BEST! The Hyatt is so lucky to have her and that is an UNDERSTATEMENT!! We love Jennifer so much and can’t thank her enough! From the bottom of our hearts, we thank you for being amazing <3
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Alyx Sent on 09/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Every couple looks for a beautiful venue to host their wedding day on and without a doubt you can get that from the Hyatt Regency Lake Washington. What most couples don't really think about is the people they would ultimately work with at the venue. From the first moment I walked into the Hyatt and meeting those I would be working with such as Joseph Colucci and William Coward, just to name a couple of them, I don't think you can find a group of people that want nothing more than to make your dream wedding come true! They went above and beyond everything we had asked for from them and with the venue and always with a smile on their face. They were genuine people whom I built a great friendship with during the time I was able to work with them. So, if you want a beautiful venue and want to work with such amazing people this is it! -
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Luc Sent on 09/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Joseph is one of the best, if not the best, venue coordinator. He accommodated with all of our requests and he made our special day the best ever. I don’t think our day would have been that much fun without all of Joseph’s accommodations. Joseph was very prompt with all of his replies, something we can appreciate with the time constraint of planning a wedding. Highly recommended. I would recommend everyone to Joseph! -
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Wendy Sent on 09/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Joseph Colucci is a gem! I have coordinated many events at the Hyatt and each one has been flawless from beginning to end. I cannot thank Joseph enough for all the hard work he does and his attention to detail. You will love working with him at the Hyatt Southport!-
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+2 photos
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Liz Sent on 09/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The events division of Hyatt Regency Lake Washington is top notch. We worked directly with Joseph Colucci, who helped us plan a beautiful wedding and stick to our budget. We appreciated his professionalism and attention to detail, which was consistent from the day we met to tour the hotel up through the conclusion of the event. We looked at several waterfront venues in Seattle and Kirkland, but the Hyatt Regency Lake Washington proved to be our favorite for the following reasons: modern design and conveniences, fabulous views in all of the communal spaces, quiet surroundings (as opposed to a busy tourist area) with Pacific Northwest charm, reasonably priced hotel rooms. We had our ceremony with 60 attendees on Mercer Terrace, an outdoor space that directly overlooks the lake. Our guests enjoyed the opportunity to mix and mingle there after the ceremony, and at sunset, everyone was eager to take in the view and get photos against nature's backdrop. The reception room, like the terrace, did not require a lot of outside decor ( which was important to us). The space looks clean and new with a tasteful design and benefits from large windows that showcase the lake. In sum, we found this venue to be a great choice for entertaining in the Seattle area and the level of care and professionalism exhibited by the event staff allowed us to savor the evening with our guests. -
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Mark Sent on 09/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very flexible, easy to work with, and a beautiful location. Event was perfect thanks to the Hyatt! -
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Ana Sent on 08/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The hotel had the most amazing views from decor, ambiance and cleanliness. Everything was perfect and we couldn’t have asked for a better location. The Events Manager Joseph was such a joy to work with, attentive, kind and organized! We would recommend the Hyatt a million times and more. -
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Seth Sent on 07/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Joseph the event coordinator at the Hyatt and the staff there were fantastic. They were extremely organized, answered any question we asked quickly (whether by phone, email, or in person), and were extremely attentive both before and during the event. The views at the hotel were amazing and the food served at the wedding is still being talked about. It was a fantastic experience.-
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+2 photos
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Katherine Sent on 07/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Greatest Venue ! The hotel is absolutely gorgeous!!The staff was awesome and so on top of every detail. Joseph is the best person to have help with your event! He made sure everything went smoothly so we could enjoy our wedding instead of worrying about every small detail. The venue was gorgeous and we got nothing, but compliments from our friends and family! Thanks to the Hyatt team for making our day the best ever!!! -
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Grace Sent on 06/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I found Hyatt Regency Lake Washington totally by accident and I'm so glad we did! We originally put a deposit down at a different wedding venue years before the Hyatt was even built. We were actually planning our daughters birthday party and had been searching for local hotels in our area. After our first visit to the Hyatt Regency Lake Washington and seeing everything it had to offer, we switched our wedding venue to the Hyatt Regency Lake Washington almost immediately. I only had about 6 months from our wedding date to plan our wedding at our new wedding venue and I don't regret it at all! It truly was meant to be and everything I've always wanted in a wedding venue.
My husband and I got married at the Hyatt Regency Lake Washington on May 26, 2018 and it was more than I ever dreamed of! Joseph Colucci, the Events Sales Manager, William Coward, the Events Coordinator and their whole staff really did everything to make sure we were happy and had our dream wedding. The venue, food (we absolutely loved our Caterer) and staff was even better than I thought it would be. Not only did we have our wedding here, but we've had a few our guests return, simply because they had such a great experience at our wedding. I highly recommend this venue! -
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Sarah Sent on 06/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Joseph and team was a streamlined and pleasurable process. From our correspondence before the event to the day of the event I was confident we were in good hands with Joseph. The friendly valet upon first entrance, the helpful bellman, on call house staff, cafe staff and banquet staff, everyone I had interactions with was professional, efficient and eager to assist. This would be a wonderful venue for any couple to have their wedding, the property is immaculate and service is 5 star all the way through! -
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Evangeline Sent on 06/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love everything about this hotel. I booked my wedding a year before when they were still under construction. The staffs are really friendly and professional.
Joseph C was always quick with answering emails and getting us the information we needed. Everyone was always extremely professional and accommodating, and they worked seamlessly with all our other vendors. We always felt cared for and supported.
My wedding turned out to be more than I expected. Everything was just perfect. The location, the view, the weather and the food was excellent. Our guests were impressed with everything.
I will recommend to anyone who needs a wedding venue overlooking the beautiful Lake Washington view.
Thank you Hyatt Regency Lake Washington for making my wedding unforgettable.-
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+2 photos
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Melissa Sent on 05/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As the wedding planner for this wedding, Joseph C. , the Hyatt Regency and Encore staff were simply AMAZING to work with! -
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Albert Sent on 04/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a great experience at the Hyatt Regency Lake Washington. Our contact was Joseph Colucci and he was super responsive, patient, flexible, and helpful. Especially the last minute changes. We highly recommend this location and their staff. -
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Wendy Sent on 03/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Oh my! This Hyatt is truly a beautiful location to have a wedding. The view is so amazing for the backdrop for all our photos! The food was really good and the service was top notch. The event manager Joseph Colucci was so helpfull with everything i needed. If i asked the staff for something, BOOM! it was right there in front of me. Everythgin is so new too, I love that ~ So Awesome! -
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Eileen Sent on 08/14/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I could not ask for a better venue than this one. The hotel is absolutely lovely, our ceremony terrace was just gorgeous with breathtaking views of the lake, and the reception room was just amazing with its own private terrace for guests to enjoy. Joseph, our event manager was just wonderful to work with and very responsive and accomodating to our needs. All of the hotel staff, from the valet to the banquet staff, were so nice and helpful. A lot of the wedding was DIY so the help provided by the hotel staff was greatly appreciated by me and my wedding party. There is also a lot of great spaces around the hotel for wedding photos and also just a few steps away Coulon Park where you can get some great shots too. HIGHLY recommend this venue for weddings. -
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Becca Sent on 08/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the wedding of my dreams!! Joseph and Jennifer were amazing people to work with and were a huge help every step of the way. -
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Lonnie Sent on 08/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer and Joseph were fabulous to work with from day 1. Long before the hotel was open Jennifer and then Joseph took us on 3 or 4 tours and tried to help us envision what the finished hotel would look like, they did a great job. Once the hotel was complete Joseph very quickly set up time to go through the finished hotel and taste the food. He answered every question we had and took care of us from the beginning to the end in every way possible. The hotel/ballroom/views are all amazing we will definitely be recommending the Hyatt at the Southport. -
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Kiki Sent on 07/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was an awesome service with them. -
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Shawna Sent on 10/16/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Fantastic venue with beautiful views and great staff!
We can’t express enough what a great experience we had with the Hyatt. Highly recommend! -
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Neb Sent on 08/01/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Pricey But Worth It!
The coordinators are awesome to work with, flexible and extremely responsive. The Hyatt Lake WA is a beautiful setting for a Seattle summer wedding and everything is new and in great condition. Their wedding packages include so many items & services that you definitely get your money's worth. Overall excellent experience. -
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Kaitlyn Sent on 05/30/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
If you’re considering this venue for your wedding or event, I hope this helps make your decision easier! You are about to make an incredible investment. The hotel has been open since June 2017 and has had many weddings already. Don’t let the newness deter you! These folks know what they are doing and are fabulous at it. Every single Hyatt employee I interacted with over the course of 18 months (but especially Joseph Collucci) was genuine, professional, accommodating, patient and kind. (I did avoid the valet whenever possible though – different company.) When there were issues or stressful concerns, the solution was always acceptable and often exceeded my expectations. They were always fair and made me happy. Know what you want and don’t be afraid to ask questions! They want your day to be the one of your dreams – mine was! -
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Lilli Sent on 03/19/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We booked our daughter's wedding , with Joseph and the Hyatt , before the hotel was even finished. It is a beautiful venue and everyone who attended was amazed by the whole place. Decor, service, food and quality of rooms. That said, the our experience was what it was due to the work, communication and help we received from Joseph Colucci. The Hyatt is so lucky to have him. Every time there was something of concern to us - Joseph dealt with it and made things right. -
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Yubo Sent on 06/21/20184.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We are very happy with working with the Hyatt!
They provided an event coordinator for us (Joseph in our case) to work with who handled room reservations, table and chair rentals, dinner options (through Hyatt), and general logistics. The event coordinator took care of enough details that we felt like we did not need to hire an external wedding planner.
Joseph was also really great at being flexible. We original planned to rent the Seattle room, but later on, when we found out that we wanted to invite more people than we originally thought, Joseph happily modified the arrangements so that we'd be using the larger Bellevue room instead. He also made arrangements for us to be able to use the beautiful terrace, which we hadn't counted on previously, and was a very happy bonus for us. For our ceremony, we had asked if we could have it on the docks. Apparently the Hyatt does not own the docks (they belong to the nearby park), but Joseph was able to negotiate with the park to reserve it for us!
During the event, the Hyatt staff were very professional in setting up, serving food, clearing dishes, and the like. We're very satisfied with their event performance!
In terms of price, the Hyatt was indeed on the pricey side. You do get great service for that price though (and they included a wedding cake as part of their package). However, one aspect that was too pricey was audio/visual equipment. To do anything with the room's A/V setup, you had to go through Encore, which is a company that works with the Hyatt. We had originally wanted to hook up a projector and speaker and project onto a screen to play DDR/Just Dance. We needed to go through Encore for this, and they told us not to use a screen, but to rent a large monitor, and quoted us a total price (for a 60" monitor, speakers, and labor) of $1640!! What about just plugging into the room's sound system and playing a playlist off a phone? Encore would charge $460 (+$270 for labor)! Not worth. -
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Jieru Sent on 06/19/20184.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Thanks Joseph and you are literally the best! Joseph guided and gave us the best tips based on our situation and listened to our concerns and answered every question from us. Preparing wedding can be easier with Hyatt Regency Lake Washington. -
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Devin Sent on 11/16/20174.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
We loved having our wedding and rehearsal dinner here! They were accommodating when my husband and I had questions about pricing before the wedding. The food was just delicious! We had a small, intimate ceremony with only family and some close friends. Even with such a large venue and our small guest list, they made it just perfect for us! Couldn't have imagined a better place to marry my best friend! -
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Anthony Sent on 10/30/20174.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
The overall experience was great and it was a wonderful wedding we had with them. I received lot of great comments from our guests and the venue have a wonderful view by the water. Joseph the event manager was awesome and he did a wonderful job taking care of us. During the event there was a false alarm from the kitchen, all the guests and everyone had to leave the building, but thankfully it wasn't too long. It was one of the disappointment issue I had. Also when we first we food tasting, we saw and picked the dishes we want, however, the vegetables were different than what we ordered and the portion of the order at least 1/3 smaller than the tasting day. I received lot of bad comments from our guests why the meat small is that small. I just felt bad that some quests gave us a good amount of gift but the serving wasn't like it suppose to, it was a little shame to myself. However, if not Joseph took great care of us and make things right, I would not give out a higher rating. Another big issue was that the valet parking, our guests supposed to get comp valet, but when they arrived to the hotel, the valet department gave some hard time to our guests and it was one of the reason I didn't give the highest rating as well. I work at the retail too and customer service is the number one focus, I truly think Joseph is the only reason I gave all 5, otherwise with the experience we had I think overall could be only acceptable with all those incidents. I have attached the picture i took at the tasting and the wedding day, as you can see the size had BIG difference.-
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+2 photos
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Brittany Sent on 11/15/20244.2 out of 5 rating4.2-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Beautiful, all-inclusive venue
When I started looking at venues online, Hyatt Regency was always my top choice. Seeing it in person then sealed the deal. I have very little negative to say about my experience. I had my dream wedding. But here is a list of pros and cons.
Pros:
- Gorgeous new hotel. Rooms are clean, modern, and luxurious
- Ceremony & reception locations are stunning, spacious and you have a variety of options for guest count
- All inclusive venue, includes all food, alcohol and cake
- Wedding package includes 2 nights in suite
- Food & drinks are top notch
- 8 miles from Seatac airport
- Beautiful beach park next door for photo opportunities
Cons:
- Expensive, but you get what you pay for, and I think overall its a great value for the cost
- You cannot use outside vendors for food or alcohol, other than the cake. They are very strict about no outside food or drink.
- No designated bridal or groom getting ready space. We rented a conference room for the guys and used our hotel suite for the bridal party.
- The Hyatt events team are not the most responsive to emails / correspondence. This is not a huge deal, since they require you to get an outside wedding coordinator regardless
Bottom line, if you want an all inclusive venue that is absolutely stunning, but outside the hustle and bustle of Seattle, the Hyatt is the place to go. Just be prepared to be on top of email communications.-
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+6 photos
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Quality of service
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Tyler Sent on 08/20/20183.8 out of 5 rating3.8
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Joseph was a pleasure to work with. He was very knowledgeable and helped guide us in the right direction to have the dream wedding that we imagined. We booked the Hyatt over a year in advance and opted for a friday event which saved us thousands on the rental space. The hotel and banquet staff were amazing and accommodating to all of our guests. We would do it all over again, perhaps for our anniversary. Thank you Joseph and everyone at the Hyatt. -
Quality of service
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