-
Quality of service
4.0 out of 5 rating
-
Average response time
5.0 out of 5 rating
-
Professionalism
5.0 out of 5 rating
-
Value
5.0 out of 5 rating
-
Flexibility
5.0 out of 5 rating
Great hotel location for out of town wedding guests!
Absolutely scenic; a gorgeous place to welcome out of town friends and family for a wedding. Everyone kept commenting on how nice the hotel was. It’s also in a great spot downtown to where you can wander for a bit to find good restaurants or things to do (Edgar Allen Poe museum, Walters Art Museum, etc) if you have time to kill.
The communication and outreach from the hotel was outstanding, including running tallies of our guest count so we knew when we’d hit the level needed for the suite upgrade. And the suite was enormous! Two levels, with enough room for six ladies to get ready for a wedding. Guests who got in early were able to check in early, which was a big thing for us.
The only quibbles we had were with the bar/restaurant service being a bit slow (with multiple weddings, you’d think there would be more than two servers working on Saturday morning…) and a string of break-ins at the garage across the street (warn your out of town guests not to leave valuables visible in their back seats, just in case!).
Overall rating: 4/5; just make sure you budget extra time for the bar/restaurant and make sure your car isn’t a break-in target. Excellent hotel overall!
Absolutely scenic; a gorgeous place to welcome out of town friends and family for a wedding. Everyone kept commenting on how nice the hotel was. It’s also in a great spot downtown to where you can wander for a bit to find good restaurants or things to do (Edgar Allen Poe museum, Walters Art Museum, etc) if you have time to kill.
The communication and outreach from the hotel was outstanding, including running tallies of our guest count so we knew when we’d hit the level needed for the suite upgrade. And the suite was enormous! Two levels, with enough room for six ladies to get ready for a wedding. Guests who got in early were able to check in early, which was a big thing for us.
The only quibbles we had were with the bar/restaurant service being a bit slow (with multiple weddings, you’d think there would be more than two servers working on Saturday morning…) and a string of break-ins at the garage across the street (warn your out of town guests not to leave valuables visible in their back seats, just in case!).
Overall rating: 4/5; just make sure you budget extra time for the bar/restaurant and make sure your car isn’t a break-in target. Excellent hotel overall!