Hotel Emma Reviews

Reviews

+12 User photos

• Melissa S. Sent on 01/16/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Amazing venue!

  Our dream wedding took place her and the entire staff was fantastic! Briana catered to all of our needs and requests and our guests truly had a memorable night. The rooms were incredible and food was outstanding..all around 5 stars!

  Our dream wedding took place her and the entire staff was fantastic! Briana catered to all of our needs and requests and our guests truly had a memorable night. The rooms were incredible and food was outstanding..all around 5 stars!

  • +5 photos
• Meredith Sent on 01/30/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Above & Beyond

  Hotel Emma was an absolute dream venue for our wedding on 12/7/2019. Firstly, because the place is simply stunning. The entire hotel and event spaces are so intentionally curated, down to the minute details, that we didn't need to do a whole lot in terms of additional decor. We just tried to complement the design and let the space speak for itself. 
  
  Secondly, and the biggest factor, is the service. WOW. Absolutely above and beyond. Brianna was our event coordinator, and she was SO accommodating, pleasant, and easy to work with. She made sure everything from our initial walk through and tasting to our grand exit ran seamlessly. She and her team were just incredible. We didn't have to stress over a single logistic. I barely had to think about wanting a drink, and one would magically appear in my hand. We realized we had forgotten to request wine service with our sit down dinner, but as soon as it was mentioned, their team made it happen without skipping a beat. 
  
  Speaking of dinner, the food is amazing. We had multiple comments from guests that it was the best "wedding food" they'd ever had. 
  
  Overall, Hotel Emma is more than worth the investment as a wedding venue. We will cherish returning to the hotel for years to come to celebrate anniversaries and relive our big day :) 

  Hotel Emma was an absolute dream venue for our wedding on 12/7/2019. Firstly, because the place is simply stunning. The entire hotel and event spaces are so intentionally curated, down to the minute details, that we didn't need to do a whole lot in terms of additional decor. We just tried to complement the design and let the space speak for itself. 
  
  Secondly, and the biggest factor, is the service. WOW. Absolutely above and beyond. Brianna was our event coordinator, and she was SO accommodating, pleasant, and easy to work with. She made sure everything from our initial walk through and tasting to our grand exit ran seamlessly. She and her team were just incredible. We didn't have to stress over a single logistic. I barely had to think about wanting a drink, and one would magically appear in my hand. We realized we had forgotten to request wine service with our sit down dinner, but as soon as it was mentioned, their team made it happen without skipping a beat. 
  
  Speaking of dinner, the food is amazing. We had multiple comments from guests that it was the best "wedding food" they'd ever had. 
  
  Overall, Hotel Emma is more than worth the investment as a wedding venue. We will cherish returning to the hotel for years to come to celebrate anniversaries and relive our big day :) 
• Kaley S. Sent on 02/02/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Hotel Emma is the perfect wedding venue for the romantic, intimate lovers.

  Hotel Emma was truly a dream for my husband and I!

  Hotel Emma was truly a dream for my husband and I!
Are you interested?
Send a message
• Patricia Sent on 04/28/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Hotel Emma is simply the best place for a wedding, I could not be happier! Cristina is a dream, responding promptly to nervous inquiries even on weekends and after hours. She anticipated all my needs, made suggestions that were better than anything I could have thought of, and made our wedding more beautiful than I ever dreamed! We had a small wedding in the courtyard, followed by a lunch reception, with mariachis for the ceremony and after. Everything was so beautiful, and the food was delicious. And the cake - gorgeous and incredibly yummy. I want to do it over again! Thank you Cristina, for all your patience and amazing creativity, generosity and attention to detail. It was a day we will never forget.

  Hotel Emma is simply the best place for a wedding, I could not be happier! Cristina is a dream, responding promptly to nervous inquiries even on weekends and after hours. She anticipated all my needs, made suggestions that were better than anything I could have thought of, and made our wedding more beautiful than I ever dreamed! We had a small wedding in the courtyard, followed by a lunch reception, with mariachis for the ceremony and after. Everything was so beautiful, and the food was delicious. And the cake - gorgeous and incredibly yummy. I want to do it over again! Thank you Cristina, for all your patience and amazing creativity, generosity and attention to detail. It was a day we will never forget.

  Hotel Emma's reply:

  Hello Patricia-
  Thank you for your kind words! It was a beautiful wedding and I am so happy to know we made your Special Day even more Special!
  I wish you and John all the best and I hope to having you back at Emma soon!
• Elizabeth Sent on 05/19/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We booked the Hotel Emma for our ceremony and reception in February 2018. We fell in love with the hotel when we went on our site visit, and the fact that they provide space for the ceremony and reception and provide the catering and the wedding cake made it so much easier for us to plan the wedding since we don't live in San Antonio. Briana and her team at the Hotel Emma are absolutely amazing and made sure everything was perfect. We didn't end up getting a wedding planner because the hotel took care of so many of the details, and everything that I didn't think of, Briana had already considered and planned for. The hotel is so beautiful and unique, and the service is excellent. We have had so many friends and family tell us how wonderful the wedding was and how much they enjoyed staying at the Hotel Emma. Planning and having our wedding at the Hotel Emma was a fantastic experience!

  We booked the Hotel Emma for our ceremony and reception in February 2018. We fell in love with the hotel when we went on our site visit, and the fact that they provide space for the ceremony and reception and provide the catering and the wedding cake made it so much easier for us to plan the wedding since we don't live in San Antonio. Briana and her team at the Hotel Emma are absolutely amazing and made sure everything was perfect. We didn't end up getting a wedding planner because the hotel took care of so many of the details, and everything that I didn't think of, Briana had already considered and planned for. The hotel is so beautiful and unique, and the service is excellent. We have had so many friends and family tell us how wonderful the wedding was and how much they enjoyed staying at the Hotel Emma. Planning and having our wedding at the Hotel Emma was a fantastic experience!

  • +2 photos
• Sara Sent on 11/11/2018
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Wonderful wedding venue

  Gorgeous setting for a wedding and reception. The food was fabulous and service impeccable. Make yourself a wonderful memory and enjoy everything the Hotel Emma has to offer!

  Gorgeous setting for a wedding and reception. The food was fabulous and service impeccable. Make yourself a wonderful memory and enjoy everything the Hotel Emma has to offer!