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Weddings

Holiday Inn Sioux Falls-City Centre Reviews

Holiday Inn Sioux Falls-City Centre

Holiday Inn Sioux Falls-City Centre

Sioux Falls, SD
4.9 out of 5 rating, 79 Reviews
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Reviews

4.9 out of 5 rating
4.9 out of 5 rating
79 Reviews
97% recommend it
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    4.9 out of 5 rating
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Awards

79
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
  • K
    Kirsten O. Sent on 01/22/2021
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    Absolutely Wonderful

    The Holiday Inn is THEE place to have your wedding! If you are looking for organized, open minded (to anything!!), responsive & an all around wonderful group of people to work with - you should choose this venue, no questions asked. My husband & I were lucky enough to work with Patty throughout our wedding planning process. She always put us at ease, told us to call/email her any time (& would actually respond quickly - compared to other vendors) and was respectful of anything we asked/brought up regarding our ideas for our wedding. We felt like she truly cared about us & our love for one another - not just getting the sale & being 'done' with it. We actually ended up doing our entire wedding ceremony & reception in the starlight room, up on the 8th floor, (if you haven't ever checked it out, you MUST - it is stunning!) & once we laid out all of our 'ideas' - we were told to just show up on our wedding day & it will be done! (I will admit that we were a little nervous to just 'show up' - however, once we walked in, literally every little detail exceeded ALL of our expectations we had ever imagine). You will have to worry about NOTHING - they take care of it all. We will forever be grateful for the Holiday Inn, Patty & all of the banquet staff/servers for making our wedding dreams come to life. If we were to do it all over again, we would choose the Holiday Inn time & time again.

    Holiday Inn Sioux Falls-City Centre's reply:

    Kirsten & Jack!

    We were all honored to be a part of your special day. You were truly so fun to work with and we are happy that your day was everything you dreamed it would be. You made a beautiful couple.

    From your family here at the Holiday Day Inn City Centre, we wish you both nothing but pure joy and happiness.

    Patty
  • Jennifer
    Jennifer S. Sent on 08/11/2023
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    No need to worry about a thing!

    Everything went super smoothly, we didn’t have to worry about food or decor or cleaning up. They were great to work with and it was super easy for the guests to get rooms. The room looked amazing and they did a great job setting all the tables!

    Holiday Inn Sioux Falls-City Centre's reply:

    Oh Jennifer! It was such a pleasure getting to know you and Nathan. I am so so happy we were successful in making your day the best day ever! Thank you so much for trusting us with this huge life event.

    Best wishes to you and Nathan and all the love in the years to come!
    Caitlyn
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  • Kynedi
    Kynedi C. Sent on 11/04/2022
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    One of the best!!

    Having my wedding reception at the Holiday Inn was all that I could have hoped for! The staff felt like family by the time we were done working with them. They were accommodating and always made sure we were taken care of! I highly recommend having your wedding event at the Holiday Inn!

    Holiday Inn Sioux Falls-City Centre's reply:

    Kynedi!

    We were all honored to be a part of your special day. I am so happy that it was everything you hoped for! Thank you for trusting us with this occasion. Thank you for your friendship as well! I cherish getting to know you both!

    Many Blessings for years to come!
    Patty
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    Kendra S. Sent on 10/29/2022
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    Pollema Wedding

    An absolute dream! The staff at the Holiday Inn Sioux Falls-City Centre made our day perfect! From hosting our rehearsal dinner Friday evening to hosting our reception the following evening - we could not have asked for more! The staff were polite, efficient & organized! We highly recommend Holiday Inn Sioux Falls-City Centre for your events! Also - Patty is the best coordinator to work with! She made the process less stressful & so much FUN!
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    Kayli B. Sent on 10/25/2022
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    This venue does it all for you!

    I can’t say enough great things about the Holiday Inn City Centre. My husband and I had our wedding there this past weekend. All of my family had to travel in from out of state and the hotel was able to accommodate everyone with no problem! Most were able to do early check in (since a lot of them arrived a little before check in time) even though they were fully booked the night before. The rooms were beautiful and very clean and comfortable. The hotel itself was very spacious and accommodating for us to all visit together in common areas the night before.
    As for the events staff; if I could rate them with more than 5 stars I would!! Patty was so sweet and amazing to help us plan the wedding of our dreams. She had prompt communication and was willing to find ways to accommodate all of our requests. She was an absolute pleasure to work with! The day of staff that set up our ballroom and decorations beyond exceeded my expectations. The starlite ballroom is so beautiful and the team got every detail in place as if I had done it myself. All of the servers, bartenders, and event staff that worked our event made sure everything ran smoothly and were so professional. Unfortunately, I do not know the bartenders name but she blew our guests out of the water! We had so many people that talked about how great she was and how good her drinks were.
    I rented a king suite for the night before and night of so I had a place for my bridal party and myself to get ready. I had no idea how big the room was going to be. We had 3 make up artists and hairstylists, a bridal party of 7, and many family and friends in and out all day. It never once felt cramped!
    Thank you so much Holiday Inn City Centre for making our wedding weekend absolutely perfect!

    Holiday Inn Sioux Falls-City Centre's reply:

    Kayli,

    Thank you so much for allowing all of us here at the Holiday Inn City Centre to be a part of your day. It was truly an honor!

    Congratulations,
    Patty
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    Cory V. Sent on 11/01/2022
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    Absolutely the best team for your next event! Ask for Patty!

    My wife and I picked this venue because of Patty Everson and the amazing deal they were offering. The venue was beautiful as expected, but Patty went above and beyond for us and made sure we had everything we needed. We never expected to get such a gracious Event Manager. The price was worth the Patty alone!

    Holiday Inn Sioux Falls-City Centre's reply:

    Thank you for the kind words Cory! You and Lindsay were so much fun to work with and getting to know you and your families was a complete honor. We all enjoyed being a part of your special day.

    Best Wishes for many years to come!
    Patty
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    Michaela W. Sent on 09/12/2022
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    The best staff ever!

    The Holiday Inn City Centre was the 1st and only venue we toured during our planning process. My husband and I were immediately impressed by everything they had to offer. On my wedding day I kept being told how calm and collective I was, but I truly believe it was because I was in such good hands. Patty and her staff took care of coordinating, organizing, decorating, and cleaning up everything for our reception. We were able to enjoy the night without worrying about the aftermath. I will never stop recommending this venue! They really are the best!

    Holiday Inn Sioux Falls-City Centre's reply:

    Thank you Michaela!

    You and Monte were amazing to work with and we are so honored here, that you chose us to be the venue for your special day.

    Wishing you an abundance of happiness for many years to come!

    Patty
  • Khia
    Khia W. Sent on 02/06/2022
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    Simply Perfect

    We worked with Patty and she was amazing! She was super responsive to any question we had. She made the process SO easy and took so much of the stress away. I can’t say enough positive things about the Holiday Inn. They made my husband and I as well as our guests feel great the weekend of the wedding!

    Holiday Inn Sioux Falls-City Centre's reply:

    Khia,

    You and Cullen were so amazing to work with. It was such an honor to be a part of your special day. I know I can speak for the entire team at the Holiday Inn City Centre, when I say, thank you. Thank you for choosing us and allowing us to bring your vision to life.

    We all wish you both, nothing but an abundance of blessings for many years to come!

    Patty
  • Amy
    Amy B. Sent on 11/12/2021
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    Pick the Holiday Inn!

    Hands down 10/10!!!
    Patty and the Holiday Inn staff were amazing! From day 1, Patty has been super helpful and willing to answer any questions. As a teacher, I teach b/c I love what I do, not for the money. You can tell Patty loves what she does and doesn't just want your money. The staff did a great job on my wedding day setting up and catering to my 320 guest. The food was also amazing and friendly bartenders! You will not regret your choice! I wish I could have another reception b/c it was so easy to plan with Patty!

    Holiday Inn Sioux Falls-City Centre's reply:

    Amy,

    Thank you! You were so fun to work with. When you connect and become friends with your clients, you know you have done something right. You are a true blessing in many lives.

    Our entire staff loved working to bring this day to life for you and Paul!

    Abundant Blessings,
    Patty
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    Katie P. Sent on 08/30/2020
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    Holiday Inn and City Centre-Great Wedding Venue

    From start to finish the HICC were been amazing to work with. They were so accommodating, communicative and at the last minute saved the day by allowing us to move our ceremony from our church to the hotel. No detail was over looked, and they always ensured that it was what my vision that they were executing. Anything we asked they could make happen, and everyone was so pleasant to work with, including other hotel staff over the wedding weekend. The ceremony and reception spaces looked absolutely beautiful. Just seeing it for the first time before pictures made me want to cry. It was a beautiful, magical day for me and my husband, so thank you so much HICC for helping to make it happen 😊
  • Jailyn
    Jailyn W. Sent on 09/30/2021
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    A-maz-ing!

    Working with the Holiday Inn for our wedding reception & dance was so easy & stress free. Patty & the rest of the staff had great communication, were thorough with details, and so organized. We emailed, called, and met with Patty a few different times to help prepare for our event. She truly made our day stress free! She brought our ideas to life. Her team did amazing setting up & taking down our reception venue. I highly recommend using the Holiday Inn for your special day!

    Holiday Inn Sioux Falls-City Centre's reply:

    Jailyn,
    It was my pleasure to be a part of your special day. You and Joe were so much fun to work with. Thank you for allowing all of us here at the Holiday Inn City Centre to experience the joy and love you two have for one another.

    We wish you many years of happiness!
    Patty
  • K
    Kelsie S. Sent on 07/20/2021
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    Incredible!

    Working with Patty and the staff at the Holiday Inn was amazing. Patty made my husband and I feel like we were her only focus at the time when we would meet with her and truly helped make our wedding day one of the best days ever. Knowing that all the setup and tear down of our reception was taken care of by the staff was a huge stress relief, knowing that the burden was not placed on our families and friends. The ballroom looked absolutely breathtaking and the food was absolutely incredible! I have and will continue to recommend the Holiday Inn City Centre to any and all looking for recommendations!!

    Holiday Inn Sioux Falls-City Centre's reply:

    Kelsie,

    Thank you for sharing your experience with our team. We all loved working with you and Connor. I truly enjoyed my time with you bringing your day to life.

    Best wishes on this wonderful journey, as you build your new lives together.

    Patty
  • A
    Abilene J. Sent on 12/07/2020
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    Love love love

    I am OBSESSED with the service we received.
    I feel like by the end of it all, my husband and I could call a lot of their staff friends. Especially Patty, she made wedding planning during COVID less stressful and far more manageable.
    I’ve cannot say enough good things about their service!! We always felt understood, and validated.

    So so so happy we chose them!

    Holiday Inn Sioux Falls-City Centre's reply:

    Abbie,
    Serving you, your family and your guests for your special day, was our pleasure. We are so blessed to have been a part of you wedding day. Thank you for giving us the opportunity to bring your dreams to life.

    May your life be filled with an abundance of blessings as you and Jon embark on this new journey together.

    Your friends at the Holiday Inn City Centre.
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    Stephanie H. Sent on 09/30/2020
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    I felt like a celebrity!

    Where to begin? The BEST of the best! Stop looking at other venues right now, because Holiday Inn City Centre has it ALL.

    I am originally from the Sioux Falls area, but am currently living in Michigan. So, as if planning a ‘destination wedding’ at baseline doesn’t have its own stressors and obstacles, then add 2020; a learning curve for everyone. Let me tell you, never did I ever feel like I wasn’t a priority and that everything was going to be okay - it was beyond okay, it was PERFECT! From quick email responses, to zoom meetings “just to make sure we’re all good”, to personally working with our schedule to schedule a private tasting since we were unable to attend their Wedding Showcase, I always felt taken care of. PS: we LOVED the food and received so many compliments about how great it was!

    Let’s keep going. Think you need a wedding planner? Done. They are the wedding planner! They are here for you every. step. of. the. way! Although my ceremony was at a church, they do everything from start to finish. They offer rehearsal dinner options to day after opening gifts and brunch. They have a full service bar, all the social hour goodies you can think of, and even late night snacks you know you don’t need but eat them anyway. They SET UP AND TEAR DOWN EVERYTHING, because no one, including your parents, your grandma, and especially the bride wants to be doing that after the final song of the night!

    Decorations got you stressed? Take a deep breath, also taken care of! They have so many beautiful centerpieces you can choose from, some you can rent for a reasonable price and some are FREE to use - all clear, glass vases/votives are COMPLIMENTARY, and you can either supply or buy the candles from Holiday Inn City Centre. They set up the head table, they have back drop options, they have all the linen colors you can think of, some also complimentary, they have chair covers, and even offer uplighting packages.

    Don’t want to travel to get your hair done at the salon? If there is ever a time when TIME is the most valuable thing - it’s your wedding day! Holiday Inn City Center offers bridal suites for you and your entire tribe to get ready in. Your glam squad can come to YOU - it’s your day and it’s truly all about you (and the groom 😘)! Eating was the last thing I was thinking about while getting my hair and makeup done, but when you have catering available and have Holiday Inn City Centre staff bringing you juice, water, coffee, MIMOSAS, pastries, fresh fruit, a sandwich platter, and chips - you can rest assured your bridal party is taken care of and that’s also one less thing anyone else has to worry about.

    Guests traveling from out of town? They offer suites with amazing views and all the natural light you could ever need, which makes your photographers job easier, which in turn gives you the best photos to remember your special day! And after the dance, if you’re not quite ready to stop celebrating you can hit up any of the downtown bars all within walking distance of the hotel. Or, if you’re ready to reminisce on the day with your other half, you can simply walk back to your room and relax in your COMPLIMENTARY KING SIZE BED!

    AGAIN, I cannot thank APRIL and ALL the staff at Holiday Inn City Centre enough for ensuring that our wedding day was not only the BEST DAY, but that it was also the most seamless and stress free day! If you don’t believe me that that is a real, possible feeling, then book Holiday Inn City Centre and find out for yourself!

    XOXO,
    THE BARRS
  • Abigail
    Abigail C. Sent on 07/21/2020
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    Amazing Venue

    My reception was everything I ever dreamed for! The decorations and food were amazing! My husband and I are so happy we chose the Holiday Inn for our special day. I definitely recommend it! Everybody in the sales team is super nice and helpful throughout the whole process. The service we received was exceptional! I had so many great compliments about how the reception looked. It will always be an unforgettable experience!

    Holiday Inn Sioux Falls-City Centre's reply:

    Thank you so much for the review Abigail! It brings us so much joy to know your reception was everything you dreamed of! We appreciate you choosing us to be a part of your special day! Wishing you Many Blessings in the future! -The Team @ the Holiday Inn Downtown
  • Alyssa
    Alyssa G. Sent on 08/28/2020
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    So easy to work with!

    We had an amazing reception here! They made everything so easy for us during the pandemic and were flexible with us when postponing. The food was delicious and we received so many compliments on it! They provide all the centerpieces as well as set up and take down for you! April was amazing to work with.
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    Jamie M. Sent on 10/06/2019
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    Phenomenal everything

    my husband and I had our rehearsal dinner, ceremony, reception, and we even did some of our pictures all in the hotel. Dominique was our wedding coordinator her and the entire staff were absolutely amazing. we made part of our decorations and brought some stuff in for our Hawaiian/Jimmy Buffett theme. I told her that I didn't care what all they did just to make it look nice, but my goodness did they do a wonderful job. We had so many compliments on all of the decorations and the food was absolutely phenomenal. Everytime I had a question she was so easy to contact and answered right away. she even made an appearance at the wedding to say how beautiful I looked. She is the most wonderful person I am so glad we got to work with her. she told me they would make it the best day of my life and she wasn't wrong I didn't even have to worry about anyone cutting the cake because they did that for us as well. I knew we chose the best place to get married and the best person to work with. I will always recommend working with this staff.
  • Kayla
    Kayla Sent on 08/13/2019
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    Best Venue!

    We would highly recommend The Holiday Inn City Centre! April, Kate and the rest of the staff were amazing!!! They were organized, made communication so easy, and were so passionate about making sure your day became the dream you had imagined! Again, highly recommend, you will not be disappointed with your choice!!
  • Stephen
    Stephen K. Sent on 08/02/2019
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    The best place to go

    Our contact, Domanique Lokken, was the best, most helpful person we could've asked for. She responded well to all calls and emails, helped cut deals and room rates (even the day before the wedding), and was the key to making our wedding experience so amazing. Her and her staff at the Holiday Inn made the reception room look amazing, organized our dessert deliveries and DJ, they literally did everything. It was so nice to not have to worry about anything, but still have everything look perfect. We would absolutely host another event there.
  • Victoria
    Victoria Sent on 06/25/2019
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    Amazing experience

    Holiday Inn did such an amazing job on our wedding day! We love Domanique, and all the support she provided through the planning process was so much appreciated, she really made it feel like “anything was possible” for our movie-themed wedding! The venue was decorated perfectly, the acoustics were great, and the food was amazing from the gourmet market appetizers to the meat and cheese late night snack bar. We still have people telling us how delicious the entree was! Even my brother, who is a picky chef, commented on how good the chicken Florentine and garlic mashed potatoes were. We are so happy we chose Holiday Inn City Centre as our ceremony and reception venue!
    -The Zephier’s
  • Robert
    Robert Sent on 06/14/2019
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    If you're looking for a vendor, STOP, you've found the right one here!

    If you are thinking of having your ceremony and/or reception at the Holiday Inn Sioux Falls, City Centre you've made the right choice. From the moment we decided on this venue, we were taken care of. Our guests were taken care of. There were some bumps in the path to our day, but EVERY deviation was rectified, corrected, and made right. WITHOUT HASSEL. Their customer service goes above and beyond ANY expectation we could have had. Dominique and her team made our day STUNNING. We, and our guests, were BLOWN away at the beauty, detail, and service provided. The nerves, concerns, questions were handled with amazing class. We got to enjoy our day and let the professionals handle every detail. We truly can't thank them enough for making our day so extraordinarily special.
  • M
    Madison Sent on 05/08/2019
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    Exceptional venue and staff

    I couldn’t have asked for a better day thanks to Domanique and her staff! I was stress free the entire day as I knew that the staff were truly professionals. The venue was incredibly beautiful and I got so many compliments after!
  • D
    Deanna V. Sent on 02/18/2019
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    The Holiday Inn City Centre is a fantastic place to celebrate a wedding!

    I don't know where to begin to thank April for all of her efforts and coordination in making our wedding the event of a lifetime!! It was more than perfect! The centerpieces turned out better than we had expected, the display of photos, appetizers, desserts, EVERYTHING was just amazing!! When we stepped off the elevator and saw the display with the birch logs, lighting and candles - it couldn't have been more beautiful! The room set up turned out to be the best out of all the efforts you put in to making sure Danielle was happy with the layout. The dance floor in the middle was exactly what worked out the best - everyone had to pass it and hopefully, was encouraged to join the dancing!!!

    We received so many compliments on the food which made us very proud that we selected the Holiday Inn as our venue. It would not have been more magical anywhere else!!! Many positive comments were made of the wine barrels and wooden tops as well.

    The staff was tremendous! They were friendly, efficient, and very accommodating. Terrific people! I would recommend anyone to contract with the Holiday Inn based on the experience we had!!!

    Our rooms were great - I wish we could have enjoyed them more than we did, but we were a little distracted with visiting and celebrating! Thank you for the room upgrade for Danielle and Jesse – they felt very special!!!

    April, thank you .... you were fantastic to work with! We enjoyed spending time with you. Like I said, I had every confidence that you would make this event perfect for Danielle and Jesse and you did!! You are a very valuable member of the Holiday Inn team!!!!!

    All of our best to you as you begin your new role at the Holiday Inn - they're lucky to have you!
  • A
    Alli Sent on 12/06/2018
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    Absolutely Outstanding!

    April & her team were absolutely amazing! Picking all the little details can be so stressful but April was so helpful and kind through all the decision making to make sure everything was exactly how we wanted it. All night we felt like we were getting the royal treatment, her team was so responsive and quick to make sure everything was perfect. On top of that they were all so professional and exceptionally kind which made for an absolutely perfect night and overall amazing day!
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