Historic Elgin Hotel Reviews
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5.0 out of 5 rating
5.0 Fantastic
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10 Reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
10
+29
User photos
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Julia L. Sent on 02/26/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Above and Beyond Attention and Service
The Elgin Hotel became the perfect venue for our son's wedding. The historical beauty provided an elegant background, and the service was above and beyond anything we expected. When I mistakenly booked the wrong meal, the hotel and restaurant staff added an entirely new service to accommodate us. This required an extra 2-hour trip to get all required supplies and ingredients. Our wedding coordinator from the hotel filled in any and all gaps, and the wedding went off without a hitch. With the hotel and restaurant staff taking care of so many details, it allowed us (family) to enjoy the weekend more than we even imagined. Thank you, Elgin!The Elgin Hotel became the perfect venue for our son's wedding. The historical beauty provided an elegant background, and the service was above and beyond anything we expected. When I mistakenly booked the wrong meal, the hotel and restaurant staff added an entirely new service to accommodate us. This required an extra 2-hour trip to get all required supplies and ingredients. Our wedding coordinator from the hotel filled in any and all gaps, and the wedding went off without a hitch. With the hotel and restaurant staff taking care of so many details, it allowed us (family) to enjoy the weekend more than we even imagined. Thank you, Elgin!-
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+3 photos
Historic Elgin Hotel's reply:
Julia, we were so honored to be a part of a beautiful weekend for your son and his bride! We enjoyed getting to know all of you, and it was a truly memorable weekend for us as well. Thank you for the generous review and for allowing us the honor to serve you.
Sincerely,
Tammy -
Quality of service
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Lindsey K. Sent on 07/25/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A fairytale wedding venue with charming details
We got married at The Elgin on 6/24/23, and it was the most magical day of my life! The Elgin's staff make sure every detail is perfect. Our family rented out the hotel's third floor, and it felt so warm - like home! I can't wait to go back and experience the other luxurious suites that The Elgin has to offer!We got married at The Elgin on 6/24/23, and it was the most magical day of my life! The Elgin's staff make sure every detail is perfect. Our family rented out the hotel's third floor, and it felt so warm - like home! I can't wait to go back and experience the other luxurious suites that The Elgin has to offer!-
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+2 photos
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Quality of service
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Alyson S. Sent on 06/11/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The BEST Experience
The Elgin Hotel was the first venue I visited and I was immediately sold. I cannot provide enough praise for Tammy and her team at the Elgin for making our wedding day better than we could have asked. From the unique rooms our guests loved, to the brunch my our guests have continually asked for ways to find the recipes (still asking 3 months later), and not to mention the one of a kind space, I was completely blown away the entire time. I had a very short timeline for my wedding and the Elgin made this the least stressful part of the entire process. We were able to visit whenever needed to assist with planning table layout/decorations, when my family just wanted to explore, and Tammy was available every step of the way! Every question or need we came to Tammy with, they found a solution! For my groom, they had the perfect space for him and his groomsmen to play pool, card games, watch TV, yard games, and much more. For myself as the bride, The Elgin provided the perfect space to get ready, have brunch, and enjoy/relax while getting ready. As many of my guests stayed at the hotel the weekend of the wedding, they were never bored with many areas to explore, games to play, and the chance to get to know each side of the family! I can't help but mention how wonderful their tubs were to soak in. Incredible to say the least! So many of our guests couldn't help but admire the enormous, "fun tubs." To say the least, we all left wanting these in our own homes! For the wedding itself, the ballroom offered the perfect area for our wedding and reception in March. The outdoor area provided the perfect space for our guests after the wedding as well as for pictures. The hotel itself (inside and out), provided so many great, unique places for the perfect pictures. Overall, I could not more strongly recommend the Elgin Hotel. They make your guests feel like they're at home with such strong attention to the small details and make all of your dreams come true for your wedding! You absolutely cannot go wrong with the Elgin! My husband and I are already planning a weekend visit!
The Elgin Hotel was the first venue I visited and I was immediately sold. I cannot provide enough praise for Tammy and her team at the Elgin for making our wedding day better than we could have asked. From the unique rooms our guests loved, to the brunch my our guests have continually asked for ways to find the recipes (still asking 3 months later), and not to mention the one of a kind space, I was completely blown away the entire time. I had a very short timeline for my wedding and the Elgin made this the least stressful part of the entire process. We were able to visit whenever needed to assist with planning table layout/decorations, when my family just wanted to explore, and Tammy was available every step of the way! Every question or need we came to Tammy with, they found a solution! For my groom, they had the perfect space for him and his groomsmen to play pool, card games, watch TV, yard games, and much more. For myself as the bride, The Elgin provided the perfect space to get ready, have brunch, and enjoy/relax while getting ready. As many of my guests stayed at the hotel the weekend of the wedding, they were never bored with many areas to explore, games to play, and the chance to get to know each side of the family! I can't help but mention how wonderful their tubs were to soak in. Incredible to say the least! So many of our guests couldn't help but admire the enormous, "fun tubs." To say the least, we all left wanting these in our own homes! For the wedding itself, the ballroom offered the perfect area for our wedding and reception in March. The outdoor area provided the perfect space for our guests after the wedding as well as for pictures. The hotel itself (inside and out), provided so many great, unique places for the perfect pictures. Overall, I could not more strongly recommend the Elgin Hotel. They make your guests feel like they're at home with such strong attention to the small details and make all of your dreams come true for your wedding! You absolutely cannot go wrong with the Elgin! My husband and I are already planning a weekend visit!
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Gwen Sent on 10/18/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Experience
We had our wedding ceremony and reception at the Elgin in November 2019. They were great to work with, and the space is absolutely beautiful. We were able to reserve most of the rooms for family and friends the night before the wedding, and had a lovely time hanging out and making ourselves at home in the several gathering areas spread throughout the space. Organizing the ceremony and reception was virtually painless, and the Elgin team went out of their way to make everything come together perfectly. What I love about this space is that we can come back to stay and remember the experience - it is going to be a yearly tradition for my husband and I to stay at the Elgin on our anniversary.We had our wedding ceremony and reception at the Elgin in November 2019. They were great to work with, and the space is absolutely beautiful. We were able to reserve most of the rooms for family and friends the night before the wedding, and had a lovely time hanging out and making ourselves at home in the several gathering areas spread throughout the space. Organizing the ceremony and reception was virtually painless, and the Elgin team went out of their way to make everything come together perfectly. What I love about this space is that we can come back to stay and remember the experience - it is going to be a yearly tradition for my husband and I to stay at the Elgin on our anniversary. -
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Chelsea Sent on 05/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Venue
Staff did an amazing job of answering all of our questions leaving up to the wedding. They had a back up plan if it rained and they were very accommodating. All of our guests said it was the perfect place and it fit our Gatsby/1920a theme! This is definitely a place we will recommend and we also plan on coming back to celebrate anniversaries!Staff did an amazing job of answering all of our questions leaving up to the wedding. They had a back up plan if it rained and they were very accommodating. All of our guests said it was the perfect place and it fit our Gatsby/1920a theme! This is definitely a place we will recommend and we also plan on coming back to celebrate anniversaries! -
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Melaney Sent on 10/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect in every way!
The most beautiful and wonderful time. The staff is A+++. The family style dinning tables at breakfast can’t be beat, what a cool idea. The memories are unforgettable and I would do it again in a heart beat! Best value, best service, beautiful venue. We will be going bsck for our anniversary and other events!The most beautiful and wonderful time. The staff is A+++. The family style dinning tables at breakfast can’t be beat, what a cool idea. The memories are unforgettable and I would do it again in a heart beat! Best value, best service, beautiful venue. We will be going bsck for our anniversary and other events!-
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+7 photos
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Duke Sent on 09/27/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The hotel is history come alive staff makes you fell like family what more can you ask for !!!!!! Highly recommend you make it your wedding spot you will be in a dream place filled with love.The hotel is history come alive staff makes you fell like family what more can you ask for !!!!!! Highly recommend you make it your wedding spot you will be in a dream place filled with love. -
Quality of service
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Amber Sent on 10/04/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This venue was perfect for our small, intimate ceremony! The outdoor space is beautiful! My girls and I were also able to get ready in the suite. It was the perfect space for us to relax and enjoy getting ready. Tammy and her staff were more than helpful and made me feel som comfortable!This venue was perfect for our small, intimate ceremony! The outdoor space is beautiful! My girls and I were also able to get ready in the suite. It was the perfect space for us to relax and enjoy getting ready. Tammy and her staff were more than helpful and made me feel som comfortable!-
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+4 photos
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Quality of service
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Glenda Sent on 10/10/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is the perfect place for that special day in your lives. It required very little decorating because it was so beautiful to start with. We loved it!This is the perfect place for that special day in your lives. It required very little decorating because it was so beautiful to start with. We loved it!-
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+5 photos
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Ac Sent on 10/26/20204.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Simple, Elegant and Accommodating
The process was simple and easy as we selected our venue package, the venue was elegant and inviting in every room, and lastly the Elgin team was accommodating to our needs and helpful during every visit.The process was simple and easy as we selected our venue package, the venue was elegant and inviting in every room, and lastly the Elgin team was accommodating to our needs and helpful during every visit. -
Quality of service
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