Hilton Minneapolis/Bloomington Hotel Reviews

32 Reviews
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Quality of service5 out of 5 rating
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Average response time4.9 out of 5 rating
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Professionalism4.9 out of 5 rating
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Value4.8 out of 5 rating
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Flexibility4.9 out of 5 rating
Awards


28 User photos





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Featured
Stephanie C. Married on 01/14/20235 out of 5 rating-
Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Amazing venue!
We booked our wedding at the Hilton Bloomington/Minneapolis this January, and we were more than happy with the service we received from everyone involved. Kate, the wedding coordinator at the Hilton, was a pleasure to work with! She made the process of planning out our perfect day easy and stress-free. She was very easy to talk to and quick to respond to emails. She coordinated with our vendors, such as the DJ and bakeries we went through to make sure everyone was on the same page about arrival/delivery times. She also took care of our centerpiece set-up on the day of the wedding. The bar tenders and service staff who helped at our reception were fantastic and very polite, and the food was AMAZING!
The prices were pretty reasonable too, especially given the location of the hotel in proximity to popular destinations in Minneapolis, such as the airport and mall of america. The Hilton also provided a shuttle to and from the airport and mall of america for guests who come in from out of town. I would 10/10 recommend anyone looking for a venue to go with the Hilton after our great experience there :) -
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Meghan B. Married on 10/02/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
The perfect wedding vendor - Seriously!
We chose the Hilton Minneapolis/Bloomington for both our wedding and accomodations for our guests. We could not have made a better decision. We have 0 compliants. Everyone, from our event coordinator to the hotel staff worked very hard to give us a perfect wedding, and they nailed it! Not only did our event coordinator, Riana, become basically a free wedding planner, the hotel staff accomodated every request from our guests staying at the hotel, including let my family throw a birthday party for my aunt 2 days before the wedding in the executive lounge on 1 day's notice. Every request my husband and I made for our wedding was granted. The food was great, the bartenders were friendly and knowledgable, and they took care of all set up and clean up. All we had to do was bring our stuff, show up, and take our items home the next day. You can not go wrong with choosing this hotel for your wedding or event! -
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Nicole Married on 09/25/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
An amazing venue! You do not want to miss out
The Hilton when I first saw it was amazing it was very nice to walk into a hotel not expecting it to look amazing. Durning the covid outbreak it was really hard to know what was going to happen. The Hilton was great in communicating with me so I know what was going on. In the end we had someone new to deal with and I was ok with her she remainder me of a family friend. It was a fantastic experience I had nothing to worry about everything was taken care of and I was thankful for the help I had. Everything turned out great. I got to have all my guest in the end. The food was really great too. The chandeliers got me to they were very pretty and unique too.At first me and my husband didn’t really want it at a hotel but then we came to the Hilton also and fell in love. I really do recommend the Hilton for a venue. -
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Megan H. Married on 12/30/20195 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Better than I could have imagined!
Working with Kelly Huseman at the Hilton Minneapolis/Bloomington was such a gift in the wedding planning process. Our wedding was so much nicer -- truly a dreamy, stress free, gorgeous wedding -- than I thought possible when we first began searching for venues with our budget. I appreciated that Kelly & the Hilton were always up front with details about the venue and its costs as well as flexible so that our wedding truly felt unique and valued there. At no point were any of our ideas off the table for budget, it was simply a matter of how to make things happen. Seriously, some of my friends are shocked that "a hotel wedding" felt so beautiful and fun because they've been to many that just feel... fine or stuffy. That is not the case here! We really cared about our guests' experience at the wedding, and the Hilton did, too. Words are not doing justice to how blown away we are by the Hilton & Kelly's work.
We had an amazing taco bar buffet for our dinner and it was seriously delicious! It was a great dinner for all of our friends and family with whatever dietary restrictions they had: picky eaters, vegan, vegetarian, and gluten-free -- we had them all and they were all super happy with the dinner. Our cocktail hour featured pizzas that were continually replenished during the hour and were kept hot with warmers the entire time. The hallway surrounding the ballroom made for a great space for cocktail hour and our DJ kept the music going, which was so fun.
On top of all of that, the venue is gorgeous and my pictures certainly don't do it justice (RIP I feel like I'm letting you down, Kelly!). It feels more grand in person than it does in photos -- the chandelier installations add lots of glamour, but the ballroom itself is pretty neutral, so it can really work with a lot of styles. The suite to get ready in was spacious, beautiful, and just what we needed for the bridal party. The day of the wedding, Kelly took care of EVERYTHING. We did not have to worry about a single detail related to vendors or set up or any of it. And it was all so beautifully pulled together, especially due to Kelly's advice and suggestions throughout the planning process.
Seriously, choose this venue, choose to work with Kelly. We are so immensely grateful to have gotten married at the Hilton Minneapolis/Bloomington. We feel so lucky.
(We have a wedding video by Fee Films you can watch to see the Hilton & nearby Centennial Lakes in all its glory! https://vimeo.com/382204230)-
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+ 16photos
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Kayla V. Married on 12/14/20195 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
1,000,000 x Recommend!
My husband and I used the Hilton in Bloomington (3900 American Blvd W, Bloomington, MN 55437) for both our wedding ceremony and reception. We were engaged for two years and had originally met and signed with Amber at the Hilton. Amber moved on to another position and Kelly took her place. From the moment we met Kelly we knew she would be a perfect fit to help us with our big day. Kelly is incredibly personable and made us feel as if we were her only couple/event every time we met with her. Kelly met with us many times before the event to get an idea of what we wanted and to help whip us into shape on things we had been procrastinating. Kelly was prompt when returning emails and answering our never ending questions. We purchased many different decor items for our wedding and on the day of Kelly brought our vision to life. We seriously cannot say enough great things about Kelly and the rest of the amazing staff at the Hilton. Every employee encountered was incredibly kind and helpful every step of the way!Hilton Minneapolis/Bloomington Hotel's reply:
Hi Kayla,
Thank you so much for your kind words. It was a pleasure to work with you! What a beautiful winter wedding you put together.
Best
Kelly -
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Ericka H. Married on 12/07/20195 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Amazing! Do not hesitate!
The Hilton Minneapolis/Bloomington was the perfect place for our winter ceremony/reception! Kelly was our event coordinator and she made sure everything ran smoothly, even from the first meeting with her I knew we were in great hands! During our meetings, every time I had some idea about something new (rehearsal, Sunday breakfast, etc), Kelly always helped facilitate whatever we wanted as best she could and made everything so easy for us. She responded to emails promptly and checked in with us throughout the wedding day to make sure everything was going as expected - she did such a great job that I didn’t have to worry at all the day of the wedding!
We had so many guests compliment us on the food, the venue and the service staff and everyone loved having everything in one place (ceremony, cocktail hour, reception, hotel). The staff helped set up our room and decorations, and even helped take some of it down which was super helpful that night. We were able to store all the decorations in the coat closet overnight and easily removed them the next morning. For pictures, we took half at the hotel - which has some beautiful open walls, and half at Centennial Lakes Park which was just a quick 5 min drive away! It was perfect!
Another perk - we got the presidential suite the night of the wedding complimentary, and paid for it the night before. It was the getting ready place for the girls and it was perfect!
Long story short - if you’re considering the Hilton Minneapolis/Bloomington don’t hesitate!Hilton Minneapolis/Bloomington Hotel's reply:
Ericka,
Thank you for allowing me to share a part in your special day and for the fabulous review!
Kelly -
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Carissa Married on 10/19/20195 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Absolutely Amazing
Working with Kelly was wonderful! She helped calm my nerves and was so helpful through the whole process. It was like having my mom, sister, best friend, and fairy godmother all rolled up into this amazing person. She talked me through all my questions and made me feel like she cared about us and our ideas. The wedding day went flawless and I credit most of that to Kelly!
The staff was also absolutely amazing with all of our guests. My parents even messed up their initial reservation and without any hassle or question the staff took care of their needs.
I highly recommend the Hilton if you are needing a wedding venue, or just want to have a party. Not only was it beautiful, but every aspect of your event well cared for.Hilton Minneapolis/Bloomington Hotel's reply:
Hi Carissa,
Thank you for taking the time to review the Hilton. I love to hear your day was flawless. It was a pleasure working with you and Peter!
All the Best! -
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Amy Married on 08/24/20195 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Book here!!!
Kelly at the Hilton Bloomington was beyond amazing to work with. Prompt, humorous and just knows everything! If she didn't, the staff behind her made it happen! They accommodated all that I needed and laid the room out how I had planned! Amazing wait staff and delicious food!! The ballroom was gorgeous!Hilton Minneapolis/Bloomington Hotel's reply:
Hi Amy,
Thank you for taking the time to review the Hilton Bloomington. It was a pleasure to work with you!
All the best! -
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Brandon H. Married on 08/03/20195 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Exceptional!
The Hilton Minneapolis/Bloomington was an excellent choice for our wedding ceremony and reception. Kelly was easy to work with and provided amazing service. The venue had it all and more. Thank you Kelly for an amazing event!Hilton Minneapolis/Bloomington Hotel's reply:
Hi Brandon,
Thank you for the review. It was a pleasure working with you. Congratulation on your wedding! -
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Olivia H. Married on 07/27/20195 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Highly recommend!
The Hilton was a great place for us to have our wedding! The ballroom space is beautiful. Its grey toned decor is the perfect backdrop for the rest of our wedding decor (flowers, etc). The food is amazing- our guests raved about all the meal options!Hilton Minneapolis/Bloomington Hotel's reply:
Olivia,
Thank you for allowing the Hilton Bloomington to be a part of your special day! We appreciate your kind words. -
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Anastasia Married on 08/18/20185 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
We cannot say enough about this venue. Everything was effortless and perfect. I kept wondering what was going to go wrong because it all seemed too easy, but it just felt that way because they are experts at what they do. Amber responded to every random question and every weird request instantly and with no qualms. She is personable, fun and knows exactly what she is doing. We had our rehearsal dinner here as well and the food was DELICIOUS! They set up a banquet room and it was intimate and fun. We had a wedding of about 130 and it all ran smooth. Everyone raved about how beautiful the hotel was and how good the food was. Amber even helped us set up the hotel shuttle to drop us off and pick us up for pictures. They had an outside area with string lights that provided the perfect getaway from the party. We had a french fry bar and dessert bar for our late night snacks and they went like crazy. The suite was beautiful and honestly perfect for the wedding. I was able to stay in one room with the girls getting ready while the groom could stay in the other and hang out. I would book there again for any even in a heartbeat. -
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Nicole Married on 06/09/20185 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
My husband and I were very impressed with the Hilton Bloomington as our wedding venue and working with Amber. The ballroom space is very large, perfectly shaped (square) and has an already beautiful ambience so not a lot of decoration is needed. We were looking for an elegant hotel venue for our wedding and stopped looking when we toured the Hilton! Not only was the planning phase a lot of fun, but we also got a TON of compliments. Here were the top three best parts about the Hilton 1) Food! So many guests told us it was the best meal they’ve had at a wedding, if not ever! Large portions and everything was delicious; 2) Service. This is something a lot of couples don’t think about but makes a huge difference for your guests! All our guests felt pampered and wanted for nothing by the end of the night; 3) Value. We wanted a place that was convenient for guests while giving us hotel points to use toward our honeymoon. The Hilton was a great venue and despite our F&B minimum, we felt we got tremendous value for what we paid. Overall, would definitely recommend Hilton Minneapolis/Bloomington and appreciate Amber’s help in making our day perfect! -
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Katie Married on 03/17/20185 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
We just had our wedding reception here on May 5th, and it was AMAZING!!! Amber and the entire staff at the hotel were so accommodating and the best to work with! Amber truly made our wedding day complete with coordinating everything, I didn't have to worry about a thing! She is honestly the best! -
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Katie K. Married on 10/14/20175 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
We absolutely LOVED working with this venue for our reception!!! Amber was totally amazing! She had great ideas, was super fun & upbeat, and was always available when we needed her. Amber was very accommodating, even when we had a guest fall ill two days before and therefore had to remove them from the count.
Our guests commented on the remarkable food provided by hotel. The chandeliers really set the mood. We were so thankful to find a venue with a head table that could seat 16; those are hard to come by! We can't recommend the Hilton enough! -
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Kelsey Married on 06/17/20175 out of 5 rating
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Quality of service5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
The Hilton was incredible during the whole process of our wedding. We enjoyed meeting Kaylee and walking in the doors, we felt welcome. Our mouths dropped when we saw how beautiful the ballroom is and the space near the ballroom. When we signed and started working with Alexandra, it was incredible. We have never felt more taken care of and Alexandra listened to us. We had a lot of questions and also a lot of ideas that were all answered and all incorporated during our special event. We would choose the Hilton again and again if we were to get married again. Thank you so much for making our wedding day so special. -
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Stacey Married on 05/20/20175 out of 5 rating
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Quality of service5.0 out of 5 rating
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I absolutely loved having my wedding at the Hilton Mpls/Bloomington. I worked with Alexandra and she was amazing. She was so detail orientated to make sure every aspect was perfectly in place. The hotel staff did so many little details so that I didn't have to worry about them the day of the wedding. Like placing my favors on the tables and setting up my guest book. Little things like these is what made the day as stress free as possible for myself and groom. The banquet space is beautiful, very modern and updated. The food was amazing and the wait staff did a great job taking care of all my guests. The bartenders were great, before the ceremony Stacey helped get my dress train perfectly lined up. She saw my mom doing it and jumped right in. During dinner the bartender Tracy brought my groom and I a drink without us asking. It is all these little details from the staff along with all the major details that Alexandra had set up that made me love the Hilton and would recommend it to anyone. -
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Anna Married on 05/14/20175 out of 5 rating
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Quality of service5.0 out of 5 rating
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Loved working with the team at the Hilton Bloomington! Everything was beautiful and perfect for our special day! -
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Stephanie Married on 05/06/20175 out of 5 rating
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The Hilton was the best place for us to have our wedding! Alexandra was fantastic and we enjoyed our time. Just a couple of hiccups, but nothing that would turn us away. Thanks again! -
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Jennifer Married on 05/05/20175 out of 5 rating
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Quality of service5.0 out of 5 rating
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We booked a block of rooms at this hotel. They block process is very smooth and they allow you to create a personalized website so that you can see how many rooms in the block are booked and by whom. The pricing is very competitive. They also offer a free shuttle to our venue which is great. The cost to book it out to 1am was only $100 for the return trips.
Update: the hotel also handed out gift bags to our guests upon arrival. Everything went very smoothly! -
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Brandi Married on 08/13/20165 out of 5 rating
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Quality of service5.0 out of 5 rating
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From the moment we toured the location all of the staff of the Hilton was amazing. They were there for anything we needed. Alexandra was very accommodating with us. If I wanted it they made it happen. The stress of the day was gone because I knew everyone was taking care of me and my guests. I would highly recommend this venue to anyone. -
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User2198976 2+ years ago5 out of 5 rating
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Quality of service5.0 out of 5 rating
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Alexandra and her staff were efficient, responsive, and very pleasant.Hilton Minneapolis/Bloomington Hotel's reply:
Congratulations on your marriage! Thank you so much for choosing the Hilton and for your feedback regarding our team! Best Regards, Lisa Schetinski -
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User2014951 2+ years ago5 out of 5 rating
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The hotel did a great job! Everyone loved their meal and complimented the quickness of the staff. -
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Liz Married on 10/18/20145 out of 5 rating
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Quality of service5.0 out of 5 rating
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Our wedding reception at the Hilton was absolutely perfect! The staff was professional, accommodating, and made sure that our party was perfect down to the smallest of details. Alexandra was so easy to work with and made the process a breeze. We are so thankful that we chose the Minneapolis/Bloomington Hilton for our wedding reception! -
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User1998215 2+ years ago5 out of 5 rating
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Our wedding was beautiful and ran so smoothly thanks to the coordinator Alex! -
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Alison Married on 08/09/20145 out of 5 rating
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Quality of service5.0 out of 5 rating
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The hotel staff were fantastic at catering to our needs. They were professional and courteous. -
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