Hilton Garden Inn Ocean City Oceanfront Reviews
Hilton Garden Inn Ocean City Oceanfront
Ocean City, MDReviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
Awards
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Featured
Alexis Sent on 11/25/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
November 8, 2025 Wedding
100000/10 recommend the Hilton Garden Inn for a wedding venue. I was supposed to get married in Jamaica on 11/8/2025, however, Hurricane Melissa had other plans for me. I met with Jennifer SEVEN days before my wedding was supposed to happen and explained that I needed a place to throw a last minute wedding and she didn’t skip a beat. The entire staff was quick to throw together the most PERFECT wedding. Super budget friendly, beyond accommodating, and the nicest people I have ever met and worked with. I couldn’t have asked for a better place to have my wedding. THANK YOU Jennifer, and the entire staff at the Hilton Garden Inn. You guys are amazing!-
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+2 photos
Hilton Garden Inn Ocean City Oceanfront's reply:
Lexi! It means so much to me that your special day came together in a jiff, and I appreciate all your kind words, but none of it would have happened without YOU. You and your Mom should seriously considering wedding planning as your next line of career! It was so seamless working with you and like you said, everything came together so effortlessly. I had so much fun the day of your wedding, and it couldn't have turned out to be a more beautiful day, and you DESERVE it. I will never forget that day, and am so grateful to be part of your story. I wish you and DJ a lifetime of happiness, and you MUST keep in touch. Thank you again so much for such a wonderful review. I hope to see you soon!
--Jennifer -
Quality of service
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Jessica Sent on 04/28/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
I had my wedding here! I loved the experience that Jennifer, the Chefs and everyone else who helped my dream wedding become a true reality! -
Quality of service
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Patrick Sent on 02/01/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Beach Wedding
We got married at dunes in 2021! They made our beach wedding spectacular! Joanne helped us arrange every detail my wife& I dreamed of, and Joe was the best catering manager! The dunes has exceptional staff, breath taking views, classic style, top notch food& drink and value that are unmatched in the delmarva peninsula!! -
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Lonnika Sent on 12/09/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ronnie & Lonnie Fall Wedding
We had such an amazing Wedding. We wouldn’t change anything. Wedding Venue, Cocktail, Reception, food. Hotel Staff, Food, and Jennifer were absolutely amazing. Money well spent. Jennifer was so helpful, pleasant, and worked with our budget.-
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+4 photos
Hilton Garden Inn Ocean City Oceanfront's reply:
I miss you Lonnie!!! Larry and I still talk about how FUN it was to work with and get to know you and Ronnie. Not only was your love story different, bringing you two back together again, but so were the two of you and your wedding. It is still to this day the only wedding that had a live BAND! How cool! I always had so much fun talking with you, so knowing that your day came together and was the wedding you expected and deserved, that just makes me so happy. Thank you SO much for writing such a great review, and I love the pictures. I want MORE! What a beautiful day it turned out to be. The weather was perfect, you looked BEAUTIFUL, and you could tell how over the moon Ronnie was to marry you again. I'm so happy for the two of you, and really hope I get to see you again in the future. Thank you Lonnie!!! -
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Ashlee Sent on 12/03/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Wonderful!
Every aspect went perfectly! We reached out and started planning a year in advance. Our contact Jen, was so helpful! She made the process so easy and smooth. She was also quick to reply and answer any and all questions. Once we arrived the week of our wedding, every single staff member was amazing. Checking in was quick and easy, and the woman was so polite. The gentleman helping us load and u load everything was extremely kind and so helpful! The lady that oversaw our reception was so attentive and kind! Our bartender was great, and our group definitely kept him busy. We had the absolute perfect day! I could not recommend this hotel and their staff enough!Hilton Garden Inn Ocean City Oceanfront's reply:
Hi Ashlee!
Thank you, thank you, thank you! The process was so easy and smooth because YOU were so easy and laid back to work with, it truly was a pleasure. And getting to meet you for the first time at the wedding expo was the most exciting introduction to a bride ever! It's so good to hear that every team member was a memorable part of your special day and that they all treated you with kindness. We really do have a great team. I hope we all get to see you again soon, and I wish you nothing but all the happiness in the world!!! Thank you again SO much! -
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Claudia Sent on 11/24/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Last minute wedding
My daughter was supposed to get married in Jamaica on 11/8/25. We had planned it for a year, but Hurricane Melissa had other plans for us. Once we determined that was not happenning we had 2 weeks to pull together a whole new wedding. Jennifer reached out to us via weddingwire and the minute we met her we knew this is where the wedding would be. Jennifer and her team went over an above and made my daughters day memorable. The venue was beautiful, the food was great and reasonable and the whole day was perfect. They worked within my budget (while I was waiting to get my money back from the Jamaica one that was already paid in full). I would highly recommend the Hilton Garden Inn and the whole staff for your wedding or any other celebration!Hilton Garden Inn Ocean City Oceanfront's reply:
Claudia (insert heart emoji),
Where do I start? Words cannot describe how THANKFUL and OVERWHELMED I am to have met you and Lexi. I knew right away when meeting you that I would work hard to help create a wedding day that Lexi deserved. During a time of chaos and confusion, you and Lexi worked so hard to bring a wedding together in just a few days and did an amazing job! It was so much fun working with you and getting to know you along the way, so it makes me beyond happy that Lexi's wedding day turned out to be such a success and that you enjoyed everything. You both DESERVED it. It might have been under unfortunate circumstances, but I firmly believe we were meant to cross paths and work together to make such a memorable moment for you and your family. And I still can't get over the weather and sunset that night! I sincerely hope to keep in touch with both you and Lexi, and will never ever forget November 8th!
--Jennifer -
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Erin Sent on 02/09/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best wedding venue in ocmd
The Hilton was great but the staff is absolutely phenomenal!! HIGHLY RECOMMEND!! Beautiful hotel, great decor, and the best location in OCMD. Being two blocks from the boardwalk, the location is great for having things to do, but also much quieter than staying on the actual boardwalk. If you're looking for great food, great staff, beautiful decor, cleanliness, and convenience this is the spot!!
Jennifer Dunkelberger the Catering Sales Manager, went above and beyond our expectations. A girl dreams about her wedding forever and she made my wedding better than what I could've ever imagined! We toured quite a few venues but weren't wowed until we met with Jennifer. She is a warm, caring, heart on her sleeve girl that made all the difference. We obviously loved the venue, but Jennifer was the true selling point for us.
The staff here helped us decorate and plan things out so we did not need to hire a "wedding planner". They also do in house desserts that were delicious. They pretty much made anything we wanted/needed them to make for our wedding and the food was OUTSTANDING! Many people contacted me after the wedding to tell me that it was the best wedding food they ever had. Larry and Chris hit it out of the park with the food!!!
I hope everyone can experience the kind of love and care we did at the Hilton Garden Inn. The staff truly felt like family after our wedding. Couldn't be happier with everything! Thank you again to everyone who made my wedding even more special.
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+18 photos
Hilton Garden Inn Ocean City Oceanfront's reply:
ERIN!!! You are the sweetest person ever and I miss you every day! I can't thank you enough for this review and everything you said about the staff. After you left, every single team member kept coming up to me and saying, "I can't believe she kept calling me by name, she is so sweet. She feels like family." And you really are now. Making you and Ryan happy was our number one goal, because we could all tell that you DESERVE it. I wish you and Ryan the best life in the world, and am so fortunate to have met you. Please keep in touch, and thank you again for trusting us with your special day!!!
Sincerely,
Jennifer -
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Francis Sent on 02/08/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mom's 87th birthday
When I decided to do my celebration I never thought I would have this magnificent person, Jennifer, working with me in every aspect. I definitely will come back in the future todo any other occasions cause love everyone who works and make me feel happy.-
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+3 photos
Hilton Garden Inn Ocean City Oceanfront's reply:
Hi Yerah! I am putting together a look book with images from celebrations we helped host, and going through the pictures from your party still amazes me. Your family was INCREDIBLE, and the love you had for one another was completely evident in how much work you and Nathan and everybody else put into making sure it was lovely. I will never forget you Yerah, and I hope you do come back because you were AMAZING to work with. We always miss you here and hope you are doing well! Thank you for all your kind words!
Sincerely,
Jennifer -
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Emily Sent on 01/23/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue & such accommodating staff
I had my wedding reception in the Zippy Lewis room in August 2024- it was absolutely everything I hoped for and more! The room was beautiful on the beach, we had drinks and snacks on the deck & main course inside. All of the staff was WONDERFUL to work with, they accomadated my budget, schedule, food restrictions & everything. They even set up just the way I wanted & helped me decorate. I couldn’t have asked for more helpful coordinators! Not to mention the food- absolutely fantastic! They made a completely custom menu of everything I wanted on my day. I can’t say enough good things about having my reception here.-
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+4 photos
Hilton Garden Inn Ocean City Oceanfront's reply:
Thank you so much Emily! You were an amazing bride to work with, and I can't thank you enough for trusting us with such an important day. From the beginning, I loved how you knew exactly what you wanted and had a vision that you were passionate about. You say we were wonderful to work with, but YOU were the one that made it all happen! I genuinely wish you and Grayson the absolute best and a lifetime of happiness. Please keep in touch, and enjoy married life!!!
Sincerely,
Jennifer -
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Michael Sent on 09/13/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding service! All expectations were met! Great staff!
The wedding went off with no problems. The staff was great and accomodating. -
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Brenda Sent on 07/30/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous hotel
Dunes Manor, is one of a kind hotel in Ocean City. It has an OLD WORLD EUROPEAN CHARM. This hotel has the ambience of class and sophistication I was looking for, as half of my family and guests were coming from London, and this hotel fit the bill beautifully. Angelique, the Event Planner, was not to be believed, she was so responsive, helpful, friendly, accommodating, a very professional--crosses her "I's" and dots her "T's", my kind of planner, nothing slips through the cracks. I loved the place, so did all my guests. They kept saying "What a beautiful hotel". I had a beach wedding outside, a one hour cocktail hour on the Dunes manor Verandah, and a sit-down dinner reception inside, with windows looking out to the ocean. The for was delicious, and the service by all the staff was exceptional. If you want to impress your wedding guests, and have the wedding of your dreams like we did, I HIGHLY RECOMMEND DUNES MANOR!! -
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Courtney Sent on 09/03/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding!
The journey to get to my wedding day was not the easiest! I was originally supposed to get married on May 22, 2020. But, covid came and made sure that didn’t happen! I had to reschedule to June 26th, but that still couldn’t happen! I finally was able to have my wedding on August 21, 2020. The dunes manor hotel was fantastic about switching days and worked with me the whole time! They made it as stress free as they could! I couldn’t have picked a better place to have my reception! -
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Shari Sent on 08/16/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely wonderful!!
Everyone we dealt with from the event coordinator to the bartender was awesome. So accommodating from start to finish!! Amidst all this crazy COVID nonsense, they were able to give us a perfect wedding day!-
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+4 photos
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Quality of service
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Stacy Sent on 10/17/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Means Wedding
We had an excellent experience from the planning through the day of! Everyone raved about the food and beverages. We would definitely recommend!-
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+3 photos
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Corey Sent on 10/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Memories Made
Dunes Manor provided a gorgeous back drop for our wedding. We had a smaller wedding 40 of our closest family and friends. The Veranza room was perfect and the wing that included the room, gorgeous deck that was made private and the hallway had bathrooms. So even though we were in this huge place it felt very private and cozy. -
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Antonia Sent on 08/13/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Most Perfect Day
The staff at the Dunes is top notch. They were there every step of the way to guide me and make sure my day was everything I imagined. My day could not have been the day it was without Joanne and Joe. Through 2 years of planning Joanne was respectful, professional, and organized. While I had met Joe when I officially booked the Dunes, it wasn't until the weekend of the wedding that I got to see just how amazing of a maitre d he was. He made sure I had nothing to worry about and essentially took all the planning out of my hands. Thank you to the amazing service staff at the Dunes as well, you all made sure I was eating and staying hydrated all weekend! We are looking forward to spending our wedding anniversaries here with you in the future!!Hilton Garden Inn Ocean City Oceanfront's reply:
If you have any photos that you would like to share, I would love to see them! All the best to you both. -
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Holly Sent on 07/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Oceanfront Hotel
The Dunes Manor Hotel was a wonderful place to have our small wedding! Their deck was perfect for our ceremony, with the ocean in the background. The food was delicious and the service was excellent! The staff was very accommodating and helped to make every detail just right. -
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Ashleigh Sent on 07/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Hotel & Kind Staff
Joanne did an amazing job helping me plan the big day. After we checked in, they sent a cookie tray up to our 2 and 3 year old boys. It was a little gesture, but it made their whole day. And it meant the world to me that the hotel did something to make the kids feel special. -
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Hannah Sent on 07/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Dunes was Perfect!
I wanted to have my ceremony at the beach, but not on the beach. The Dunes has a deck that overlooks the ocean that was perfect for the size of our wedding. They also have a room you can reserve in the event of inclement weather, still facing the ocean. There are 2 ballrooms available for the reception, depending on the size of your wedding. The Bride was able to stay the night before the wedding (complimentary) in a room that was used on the day of the wedding for all the girls to get ready. The Bride and Groom also received a complimentary room the night of the wedding. The Groom was able to check in early to that room and the groomsmen were able to get ready in that room as well. The getting ready rooms, ceremony, reception, and hotel were all in the same building to make it very convenient for everyone.
Joanne was very on the ball as far as planning and details. She was polite, professional, and very thorough. She was very accommodating and willing to work with you on details and prices of things. She was easy to contact by phone or by email.
The event staff was awesome, specifically Joe. Joe was there to help us set up the ballroom the day before and help us decide where things needed to go. He was very open to suggestions and wanted the room to be however we wanted it to look. Joe was also very polite and professional at all times.
The day of the wedding, there were plenty of staff members there to help put the final touches on everything. The back wall of the reception room was open and we were able to see the ocean through the windows throughout the reception. At the end of the night, the staff was there to help pack everything up and get it ready for me to take out the next day.
My overall experience at the Dunes Manor was awesome. If you are looking for a beautiful venue with even prettier views, choose the Dunes!!-
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+2 photos
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Quality of service
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Amy Sent on 05/01/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Location
They were very helpful with quick responses. Beautiful hotel, oceanfront, reception room was just perfect.Hilton Garden Inn Ocean City Oceanfront's reply:
Thank you so much for your glowing review. I'm glad we were able to exceed your expectations for your big day.
Wishing many happy years for you and Kevin! -
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Michelle Sent on 11/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Beach Wedding Location
We had our ceremony and wedding reception at the Dunes in early October and it was absolutely perfect. The Dunes Manor is beautiful inside and out. The food was amazing, everyone loved it. The staff were awesome and took care of everything. The Dunes is also a hotel which was great for out of town guests, especially since every room is oceanfront with a balcony. The Dunes is the best option for a beach wedding in Ocean City, MD. -
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Megan Sent on 09/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I planned my wedding on the beach right outside of Dunes Manor hotel and had the reception inside the hotel. It was the perfect wedding and I am so happy we chose Dunes Manor. The event planning staff was efficient and responsive, and the wedding was affordable!
They were also very accommodating to all requests that we made and they offered to help with everything, going above and beyond. The decorations provided by the hotel were beautiful. The rooms for all of the guests were very nice and had amazing views from the balconies. We are so happy that we chose Dunes Manor for our big day and I would recommend this hotel to anyone! -
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Jess Sent on 09/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nobody can predict the weather for their wedding but everyone at the Dunes was great with coming up with a few backup plans for our big day! Great staff! -
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Lisa Sent on 09/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything was amazing and exceptional from the service to the food, the hotel itself and all the staff. Joanne and Angie were extremely helpful during the process of planning the reception. Everything flowed smoothly, guests loved the hotel, the deck, the service, and the access to the beach. Hands down, BEST hotel ever and couldn't have found a better location to host our wedding reception. -
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Donna Sent on 09/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our daughter's wedding took place this past Saturday in the beautiful Verrazano Room. Every detail was meticulously attended to by Joanne, Angie, Caffie and other staff members. They were all very professional, yet sensitive to bride and mother of the bride jitters! We had last minute guest add-ons that were tended to immediately. As much as we tried to have all of our planning done well in advance, it was clear that flexibility was vital--and the staff responded.
We were very pleased with our menu options. We chose baked rockfish, steak, and pasta primavera, as well as numerous appetizers--pass around and stationary. All of the food was delicious and plentiful.
The rooms are beautiful, clean and have balconies overlooking the ocean.
We plan to come back to Ocean City and Dunes Manor in the future and highly recommend it! -
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Gretchen Sent on 05/31/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most beautiful and perfect wedding venue! Food and service were outstanding and our guests said it was the best wedding they have ever been to. Thank you Dunes Manor!Hilton Garden Inn Ocean City Oceanfront's reply:
Thank you Gretchen & Kent!
We are so happy for you both and pleased that you found our venue to exceed your expectations!
Best Wishes from all the team at Dunes Manor Hotel -
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Brandi Sent on 12/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful accommodations and great staff! -
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Vicky Sent on 12/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Erin Mclaughlin is the best. She went above and beyond to make our special day special. The staff at The Dunes Manor is exceptional. The banquet crew was amazing. Thanks to them our wedding was fabulous!! -
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Katie Sent on 12/09/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding reciew
We had an absolutely wonderful experience and an amazing wedding! The only thing we realized after the fact is the kids didn’t get their kids meals of chicken nuggets. But other than that it was perfect! -
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Greta Sent on 07/22/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Our first tour
They have a good variety of foods and are willing to work with you on menu. They just don't do beach weddings on their property which is what we are looking for -
Quality of service
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Gina Sent on 01/04/20184.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
It was our dream wedding. Over charged for food and drinks we did not get. Paid for package and did lack of communication ended up with no cold hors d’oeuvres and champagne.
No response from coordinator regarding refund or solution to make us whole. Hotel reservations associated with out of town guests’ was a nightmare. Little disappointed.Hilton Garden Inn Ocean City Oceanfront's reply:
Hi Gina,
I apologize that we did not execute your wedding as planned. Thank you for sharing this information with me as we strive to ensure 100% satisfaction. Although we did not work together, I would like to make it right. Please call me when you have a chance.
Kindly,
Joanne Cunningham
Director of Sales & Marketing -
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Anne Sent on 12/22/20173.9 out of 5 rating3.9
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
We had a wonderful day. Just some minor concerns in the planning process. Staff was very friendly and kind. -
Quality of service
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Rachel Sent on 05/29/20193.8 out of 5 rating3.8
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Wedding review dunes manor
I began planning my wedding a year prior to the event. We went to dunes manor and decided this would be it for the ceremony and reception. It is absolutely beautiful, clean and not to mention the view. We met with Joanne the director of sales and marketing approx 5 times through the planning process. For taste testing, planing and preparing. The meetings were organized and well thought out. The responsiveness in emails was mediocre but she did answer all questions eventually. The day before the wedding (Friday) I was told to check into the bridal suite Thursday evening if needed. I checked in Friday evening and brought my friends and family to help set up and see the venue. We went to the room after the key was given to us. The room was dirty, old plates and uncleaned. I called them and they went to clean it. In the mean time I decided to go and check the reception area where I was told everything would be set up. It was not. Joanne was abrasive and unapologetic. She said the banquet manager “ didn’t get to it”. She was frankly rude to me (the bride). Joe the banquet manager arrived and set it up apologized and explained the reason for the delay. That was fixed and continued on. I was then told joe would be with me for rehearsal and wedding he does that all. Not Joanne whom I have explained all my details and plans to for a year. Although Joe was amazing knew exactly what to put where and how the flow should go. He did an amazing job at rehearsal and the day of. The day of the wedding we were told to go to the suite until the entrance and we had two rooms I verified which room several times. The bridal party Arrived and we were locked out. Wasting precious time. Prior to the ceremony I had to call and make sure things were set up and the groom wasn’t there since I would be coming down. . . Basic wedding etiquette. I set up a lot and planned and decorated all things with my own ideas. I would chose dunes manor again. It is beautiful. They did have two weddings that day and I believe that was difficult for the staff. I couldn’t find the banquet manager at times because he was in between two weddings. With a few improvements it would be perfect. -
Quality of service
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Kari Sent on 11/09/20183.8 out of 5 rating3.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Great Wedding Venue
Great atmosphere, great decor, great service. My only complaints is that we went for a tasting a few months earlier and the food on the wedding day was very different. We selected 5 beers for them to carry and they didn't have 3 of the 5 we requested so we had to go out and buy beer ourselves. Aside from that it was a very good experience. -
Quality of service
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