Highlands Ranch Mansion Reviews
Reviews
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.6 out of 5 rating4.6
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Value 4.6 out of 5 rating4.6
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Flexibility 4.1 out of 5 rating4.1
Awards
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Colleen's Sent on 04/29/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Photographer Perspective | Colleen's Captures
From the Lens of Colleen’s Captures
As a photographer, working at the Highland Ranch Mansion is always a highlight. The estate manages to feel both incredibly grand and deeply intimate, offering a variety of textures that photograph beautifully in Colorado’s shifting light.
The historic architecture provides a sophisticated backdrop that doesn't need much "dressing up." I particularly love the contrast between the refined indoor spaces and the sprawling outdoor grounds. Whether we are utilizing the wood-paneled interiors for a moody, poetic portrait or the expansive gardens for those raw, open-air moments, the site offers endless versatility.
From a technical standpoint, the way the light hits the mansion during the golden hour is stunning. The orientation of the property allows for gorgeous backlighting, which is perfect for capturing natural, unforced beauty. The staff is also exceptionally professional and understands the flow of an event, which makes it much easier for me to focus on documenting the day as it unfolds.
If you are looking for a venue that feels timeless and allows for a values-first celebration surrounded by natural beauty, the Highland Ranch Mansion is a stellar choice. I always look forward to returning here to capture more stories.-
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+3 photos
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Taylor Sent on 09/23/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection
Highlands Ranch Mansion was everything I could have hoped for in a venue and more. From the very first tour, the staff was organized, professional, and so easy to communicate with. They guided us through every step of the process with clarity and made sure every detail was accounted for. On the wedding day itself, everything ran so smoothly and right on time; it truly felt effortless. The grounds and the mansion itself are absolutely breathtaking, and every corner feels like a photo opportunity. Especially with my husband being from Northern Ireland, everyone who sees the picture keeps thinking it was a destination wedding in the highlands! Our guests could not stop complimenting how stunning the setting was. It was the perfect canvas for our day, and the level of professionalism from the staff made it even more special.-
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+9 photos
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Staci Sent on 09/24/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Western Elegance
A perfect day at a beautiful venue. Our wedding day was absolutely dreamy! The staff at the Mansion were a pleasure to work with - especially their patience and flexibility with our unique ceremony set up. As we dreamed about our wedding day, it was a blessing to see it all come together at the Highlands Ranch Mansion! With so many wedding venue options available, we were grateful to be able to host both our wedding ceremony and reception on the same beautiful property. The estate is maintained with an unparalleled attention to detail - with an abundance of parking, stunning mountain views, and romantic & historic rooms to get ready in. We couldn't have worked with a better team or chosen a more perfect location for our celebration! -
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Whitney Sent on 05/21/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most perfect day
The Highlands Ranch Mansion will forever hold a special place in our hearts because of the beautiful day we had there. The building and grounds are absolutely gorgeous and offers so much for a wedding. There is a beautiful indoor ceremony spot that is light and airy and many outdoor ceremony spots as well. One thing I loved about this space is how easy it was to divide our day in. There were separate ceremony, cocktail hour and reception spaces that we were able to utilize throughout the whole day and helped divide the day as well. There is also a ton of flexibility for how the space is used, and the staff was more than happy to walk us through that! There was also plenty of areas for our guests to explore and they all mentioned how much fun they had exploring a mansion. It was all beautiful and picturesque.
The staff we worked with, Courtney and Christina, were quick to respond to all of our emails and were wonderful to work with. Christina was the one to help us with our day of event and it all went so smoothly because of her and her team.
Finally, I can say that the mansion has a set list of caterers and I actually found this very helpful when picking vendors. I had such piece of mind knowing that the day of my wedding would have vendors that were actually familiar with the mansion. It was stress free because of this.
I would highly recommend the mansion as a wedding venue for anyone who wants an elegant, beautiful, and memorable day. -
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Meghan Sent on 04/23/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved it 10/10
The Mansion itself is a beauty beyond words and the staff is even more incredible. We enjoyed our wedding reception for 100+ here in early April and we highly recommend it as a venue. The flow of the night was seamless. We had a dove release, cocktail hour, and dinner all in separate but intimate spaces and got to use the upstairs as a babysitting area, it was beyond perfect. Christina and Courtney were the best event coordinators ever, and communicated beautifully. Absolutely pick Highlands Ranch Mansion for your next event -
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Matt Sent on 12/30/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning Wedding Venue
The mansion is an amazing wedding venue! We fell in love at first sight. There is so much space available to you and of the historic properties in the Metro area, you won't find one that has nearly this much to offer at this price. It is immaculately maintained compared to some we saw, and options you have for photos are incredible any time of year.
There are almost too many choices for where you can have your ceremony, but you can't go wrong with any of them. We got married in December with live musicians, so we used the Solarium and it was an excellent backdrop for our ceremony.
Both the bride and groom have access to great suites to get ready in. They are on separate floors, so you will not see each other unless you make that choice.
The reception hall has ample space to host dinner and dancing. We had ~100 people and did not need to move tables out of the way to provide a dance floor after dinner.
The mansion provides a stunning background - inside and outside - for any special event. So happy we got married here!
Last note: the bathrooms at the mansion are top notch as well. At some of the mansions around town, you'll only find single occupancy restrooms. Here you have full, modern bathrooms. -
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Abbey Sent on 11/21/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible wedding venue
Highly recommend selecting the Highlands Ranch Mansion as a wedding venue. It is one of the most stunning venues in the area and was the perfect place for our wedding. It's picturesque and has various options for where to host your event. We did the ceremony on the east lawn, cocktail hour in the Solarium and back patio, and reception in the main hall. The historic mansion was a unique and special location that our guests loved. We worked with Courtney & Madison as our main points of contact, who were both incredible partners. Note that you must purchase alcohol from the Mansion and use one of their preferred caterers. Highly recommend this as a magical, beautiful wedding venue! -
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Bryan Sent on 08/31/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Enchanting and Beautiful Wedding
Our wedding at the Highlands Ranch Mansion was straight out of a fairytale. The historic architecture combined with the picturesque gardens delivered a backdrop of timeless elegance, making our day enchanting.
Special kudos to Madison, our event coordinator. Her professionalism and dedication ensured every detail was spot-on. Working with the attentive staff at the Highlands Ranch Mansion was a breeze; they transformed our dreams into reality- even when it rained all day and we had to move our ceremony inside.
The mansion's ambiance, rich with historic significance, added a unique charm to our memories. We wholeheartedly recommend this venue. The blend of grandeur, service, and enchantment is unparalleled. If you're seeking an extraordinary wedding experience- Highlands Ranch Mansion is the way to go.
-Amelia and Bryan Mulvey-
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+4 photos
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Michael Sent on 06/05/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a beautiful place for a wedding
Courtney and Christina were wonderful to work with. The day of the wedding went off beautifully (even with a little rain). All of our guests marveled at the splendor and beauty of the mansion and the surrounding landscape. I would HIGHLY recommend this venue! -
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Danielle Sent on 05/27/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fairytale Experience
The event space was gorgeous and was able to accommodate our wedding perfectly. The entire space was amazing, from the bridal suite down to the guest bathrooms. The ceremony and reception space were a dream! The staff was very kind and considerate, and our day went off without a hitch, thanks to them. Shout out to Courtney and Christina! They were great about keeping in contact with us and setting up several meetings in advance to go over any details we might not have considered. Overall, I cannot imagine having my special day anywhere else.-
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+3 photos
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Maya Sent on 10/19/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such an incredible venue
This venue was such a dream. Every part of the process was done with ease because of HRM. They keep this venue spotless and perfect it exactly how you want. I don’t regret this venue at all. Couldn’t recommend Highlands Ranch Mansion enough!!! -
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Bailey Sent on 08/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience
We loved having our special day here. It was truly magical. The staff was incredibly helpful and friendly and they helped us move our wedding inside before it rained on us. We had an amazing, amazing wedding. Everyone who attended appeared to have enjoyed the event and we were complimented on our choice of venue multiple times. It feels like a castle and it was an incredible experience. Thank you! -
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Destiny Sent on 01/21/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Dream Venue
The Highland Ranch Mansion was what my Husband and I would call our "dream venue". The whole property was absolutely breathtaking! We primarily worked with Jaye and she was fabulous to work with. Unfortunately due to COVID we did have to postpone our wedding from May until August. They were wonderful at making sure we were up-to-date with what was going on through out it all. We are in Florida so it was difficult to begin with to plan a "destination" wedding but to add COVID to the mix... Jaye and Charlie made sure that my husband and I were always in the loop and gave us plenty of options if we needed to cancel or postpone (again). We could not have picked a more perfect wedding venue and we are so blessed to have worked with Jaye and her team!
Destiny & Mike 08.02.20-
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+2 photos
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Maddie Sent on 10/20/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highlands Ranch Mansion-AMAZING!
We had planned our October 2020 wedding at HRM, and COVID forced us to switch things around a little bit. Not only did the mansion and their staff (Jaye and Charli especially) make sure our new date for next year was secure, but they helped us create a mini ceremony so we could still get married this year. Jaye and Charli were organized, communicative and incredibly easy to work with. The mansion itself is absolutely gorgeous, and we feel so lucky we get to celebrate there twice. If you are looking for a beautiful venue with staff who will take care of everything and more, this is your place! -
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Valerie Sent on 06/07/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn't Be Happier
The search for the perfect wedding venue was a very important one. I was planning a Harry Potter themed wedding, so I needed a venue that visually fit. Of course, what could be better than a historic mansion! It became my own personal castle that day, and we recreated the Great Hall, complete with the long house tables and candles floating in the air. Having a space to get ready upstairs was really fantastic. The only bummer was that we weren’t allowed to use sparklers for our exit. Jaye and Charlie were absolutely wonderful to work with throughout the entire process, and I couldn’t have been happier. My guests were in awe of the mansion’s beauty, and it will be a very special place for my husband and I for the rest of our lives.-
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+2 photos
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Chelsea Sent on 11/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fairytale Venue
We had our late October wedding at the mansion and oh my goodness am I so glad we did! I have received endless compliments on the venue specifically, it is just so beautiful and the perfect setting for a happily ever after. The one thing I would warn brides and grooms about if they are considering booking the mansion, is the cost of alcohol you must order through the highlands ranch metro district. In all fairness, I knew exactly what I was signing up for before I signed the contract, and the staff was very upfront with me about costs, but that didn't lessen the sting of sticker shock when it came time to order. However, I would do it all again and it was for sure worth it! Just make sure you budget for drinks! -
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Christina Sent on 07/02/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Venue!
The Highlands Ranch Mansion is absolutely beautiful and the setting definitely makes you feel like a princess on your wedding day. All of the Mansion staff was very helpful and great to work with. On my wedding day, the grounds looked wonderful and we had so many compliments from our guests that it was the perfect venue! -
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Matthew Sent on 09/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
HRM made this the wedding we'd always wanted! -
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Sarah Sent on 07/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can not say enough great things about choosing the Highlands Ranch Mansion for our wedding. Jaye Dixon was absolutely incredible throughout the entire process and was always helpful and organized-- even with my countless questions. The space is unbelievable-- with 27,000 feet there are so many options for layout and how to use the grounds for your wddding, cocktail hour, and reception. We heard rave reviews from all of our guests and they enjoyed taking a tour of the mansion during cocktail hour.
Since it is a historical site, there isn't any budging on the rules. Jaye does a great job of explaining everything clearly upfront so nothing was a surprise. -
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Genevieve Sent on 08/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am obsessed with the mansion!! It is such a beautiful venue, so much history. Working with Jaye was a fantastic experience! Everything went wonderfully - couldn't be happier! -
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Michelle Sent on 08/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We LOVED having our wedding at the Highlands Ranch Mansion. Jaye Dixon was INCREDIBLE to work with. She was very responsive, always had a smile on her face, was so fun to work with and was flexible with reminding us when items were due to her. The venue is magical. It is straight out of a dream. I wish we could have been there double the time. All of our guests were amazed by the venue - and being a native many of our guests didn't even know it existed which we loved! Cannot speak highly enough about having your wedding here. There are so many locations throughout the venue for your ceremony and the pictures and backdrop is amazing! Again Jaye made the whole process smooth and so much fun! -
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Shawna Sent on 08/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I received rave reviews on my wedding held here. It was the perfect location for a wedding in January as the ceremony and reception were held at the same location. My guests got to roam the mansion and there was plenty of space to feel comfortable with 100+ guests. I chose to pick an outside caterer that was not on the recommended list and actually saved money even with the added fee. I used market lighting in the reception room which made it really pop! The mansion was really easy to work with and they made the day of planning really flexible. -
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Elizabeth Sent on 11/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highlands Ranch Mansion provided a beautiful venue for our wedding! The staff was friendly and responsive to our needs. They offered suggestions and made sure that everything was perfect for our special day. -
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Melissa Sent on 06/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Highlands Ranch Mansion is a beautiful venue. My whole family loved the mansion and all my guests were in awe of its beauty. The staff is also great, especially Jaye! -
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Ashley Sent on 07/02/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
The Highlands Ranch Mansion is a beautiful place to have a reception! It's a little pricey but well worth it! Jaye was great to work with and easy to get a hold of. My guests had an amazing time walking through the Mansion and learning the history of it! -
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Jacki Sent on 06/07/20134.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Seriously the absolutely perfect spot for our wedding. I couldn't have picked a better place. -
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Monica Sent on 07/31/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
The Perfect Setting for a One-of-a-Kind Wedding
My daughter and son-in-law got married at the mansion this past weekend, and it turned out absolutely beautiful! One of the highlights was having exclusive use of the entire venue—it felt private, spacious, and truly offered great value. The elegant, historic setting was full of charm and created the perfect atmosphere for both the ceremony and reception. Our guests couldn’t stop complimenting the venue and really enjoyed touring the mansion during cocktail hour.
The staff, especially Madison Drab, were friendly and accommodating. With much of our bridal party traveling from out of town, we really appreciated their flexibility. They worked with us through a few last-minute changes and helped everything run smoothly on the big day.
Keep in mind that booking this venue means you’ll need to coordinate separate vendors for catering, music, rentals, and other services. It does take some upfront planning and organization, but it’s completely manageable—especially if you start early.
Fortunately, the mansion provides a preferred vendor list, which we found incredibly helpful. The recommended vendors were familiar with the space and its logistics, making the process much more efficient and stress-free.
In the end, all the extra effort was well worth it. Having the flexibility to choose our own vendors allowed us to personalize every detail, and the result was a wedding that truly reflected the bride and groom’s vision.
If you're looking for a stunning, one-of-a-kind venue and are willing to do a bit of coordinating, Highlands Ranch Mansion is a fantastic choice. Thank you for helping create such a memorable day!
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Audrey Sent on 07/22/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Wedding Venue1
Our wedding was absolutely AMAZING at the Highlands Ranch Mansion. We were part of the COVID weddings and originally we were going to get married in 2020. We moved our wedding to 2021 and they were amazing to work with and made sure I was happy with any changes that were made. They do have specific vendors they want you to use, but they truly are wonderful. We received so many compliments from our guests about what a great venue it was and were told multiple times that it was one of the best weddings they had ever attended. Our guests enjoyed exploring the mansion while we finished our pictures and it is gorgeous in its natural beauty. You can add as many or as little decorations because it is just beautiful. The mansion staff were very easy to work with and we had the wedding of our dreams! Highly Recommended! -
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Meagan Sent on 02/08/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
The wedding was everything we had hoped for and more. Thank you so much for giving brides and grooms such a beautiful and memorable space to celebrate. Our guests were wowed by the beauty of the mansion and G and I were so happy. Not only is the space stunning but the mansion staff went above and beyond to accommodate our guests by creating a comfortable space for breastfeeding mamas to nurse and change the babies in private.
Before we decided to get married at the mansion, we read quite a few reviews about people being annoyed with restrictions. We wanted to say that we did not have any issues with restrictions and felt that any and all requests made by the mansion in terms of usage were completely reasonable. This is a historic building that should be treated with respect just as any other space should. Don’t be put off by those reviews, friends!
Courtney - you were lovely and we appreciate everything you guys did the help set up the day.
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+5 photos
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User1256904 Sent on 07/25/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
WOW!!!! Hands down, best venue in Colorado! Beautiful mansion with plenty of space, guests are able to tour the mansion during cocktail hour, a backyard to relax outside in, and incredible suits to get ready in for the bride and groom. This place is incredible and if you can, I would highly highly recommend having your wedding here. We have gotten so many compliments on our beauitful venue and the photo ops throughout the mansion are incredible. The staff is also amazing to work with. We feel lucky we got such a great venue! You won't regret booking this place for your wedding! -
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Bobbie Sent on 11/11/20234.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
Noto Beauty and The Beast Wedding
On October 21, 2023 my daughter and son-in-law had a themed Beauty &the Beast wedding at the Highlands Ranch Mansion. The mansion was the perfect venue along with the couple encompassing the characters! The wedding seemed to touch all the guests, wedding party, venders and the staff. The staff was amazing they made sure everything was just right! I would recommend the HRM highly to anyone planning a special wedding! Choosing the venue is the first thing we did, the importance of having a good venue is what starts a MAGICAL wedding experience -
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Lindsey Sent on 10/09/20134.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
I held my wedding ceremony and reception at the Highlands Ranch Mansion Sept. 28, 2013 and it couldn't have been more perfect. Jaye at the Mansion was great to deal with...she always responded quickly to my questions and made sure everything was perfect for the day of so I did not have to worry about anything. The mansion is the perfect setting for such a special occasion I would highly recommend it to anybody looking for a wedding venue. -
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Michaela Sent on 04/19/20174.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 2.5 out of 5 rating2.5
We fell in love with the Mansion as soon as we saw pictures online and our wedding there was absolutely perfect! The staff was extremely flexible and helpful with planning a wedding long-distance from Germany. The grounds and Mansion are gorgeous and we are still getting compliments about our choice of venue. There are some strict policies in place about use of caterers and outside alcohol. -
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Karra Sent on 07/13/20164.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 2 out of 5 rating2.0
We absolutely loved having our wedding at such a beautiful location!! The mansion has great Bridal & Groom suites and plenty of room for any type of decoration you could ask for. Working with Jaye was such a joy; she was so great at answering all of my questions and concerns and worked really well with our coordinator and catering lead during the 1 month walk through. Everything was ready to go the day of the wedding as well.
The only downfall of the venue is all of the rules they have and the extra charges that go along with them. It seems like everything we picked out for our wedding had an extra fee associated with it. The one fee that is really ridiculous is the fee they charge you to use their crystal chaivari chairs. They charge you to use something that is just sitting in a storage room at the mansion; and then don't tell you how much that charge is until you receive your invoice. And the free chairs are a hideous red and gold color and don't go with anything. I guess they need to make money somehow!
But other than all the added fees the mansion is beautiful and my guests are still raving about how gorgeous everything looked. -
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User2528637 Sent on 02/07/20164.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 2.5 out of 5 rating2.5
The Mansion is an absolute dream come true. The grounds are kept in pristine condition and the house is... the house is just amazing. Decorated in the style of the 1920's with fully functional furniture, you feel like you've stepped back in time something too good to be true. The history of the house and the fashion in which they've renovated, remodeled and upkept the estate is simply flawless. Additionally it is located in a neighborhood so it is QUIET, unlike some other venues that are constantly plagued by the sound of traffic.
The only issue with the venue is how particular they are about food and safety. Absolutely ZERO food can be brought in unless it is from a licensed vendor. That includes snacks and beverages for the bridal party while they're getting ready before the wedding. In addition, any type of decorating that involves a safety hazard (aka a ladder) must be done by a professional. I'll admit they have made it a little difficult to stay within budget as we had planned to have friends and families help with the food and cake. But to us, the venue is simply worth it. If you're a sucker for architecture, history, or anything vintage this is the place to be! -
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User2585352 Sent on 04/09/20164.3 out of 5 rating4.3
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Absolutely beautiful. Perfect venue for a medium size wedding and reception all in one location. Jaye was very helpful and friendly. Staff on day of was helpful, but as the day went on (so my day of coordinator says), they became less helpful. The mansion was clean and set up as expected on our wedding day. They came through on everything promised.
It is VERY important to note that not only do they require you to use one of their 4 caterers, but they require your event to be STAFFED by the caterers, making the cost about double of a delivery and pick up event. I had used these caterers for my job, but have them deliver meals and we serve. The mansion won't allow that to protect the mansion building, kitchen, etc. Just make sure you are expecting that "kind" of event. Also, many other vendors know the mansion, which helps in their delivery and communication. -
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Kate Sent on 08/08/20173.9 out of 5 rating3.9
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 3.5 out of 5 rating3.5
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Flexibility 3 out of 5 rating3.0
Highlands Ranch Mansion was a beautiful place to host a wedding, and we enjoyed having the full building and grounds just for our guests. Jaye was a pleasure to work with through the process. The other staff member working the day of our event was a little disengaged, including miscommunication with the DJ and difficulty finding the wheelchair, so I wish his service had been up to par with the price. As other reviewers mention, there is very little flexibility (allowed vendors, availability to discuss with staff or do rehearsal) but I felt that parameters were clearly communicated and are fair, given this is a historic building that has open hours to the community and other events. -
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User2493460 Sent on 01/03/20162.7 out of 5 rating2.7
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Quality of service 4 out of 5 rating4.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 2.5 out of 5 rating2.5
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Value 3 out of 5 rating3.0
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Flexibility 0.5 out of 5 rating0.5
The Mansion is by far one of the most beautiful wedding venues in Colorado, tucked into the Highlands Ranch neighborhood. The day we first saw it we knew it had to be the one for our big day. Our guests are still raving about how unique and fun it was, especially decorated for Christmas time...
That being said -- it's unfortunate that the management makes it a very difficult process to rent and plan. They are obviously not focused on putting their customers first and this was very frustrating. They have far too many rules and regulations with ZERO flexibility in customizing things for rehearsals, vendors, times, etc.
-The venue is not available for rehearsals on weekend days
-Their preferred caterers are very pricey and the venue makes it difficult & expensive to hire outside caterers
-Be ready to pay an extra $600 just to rearrange chairs/tables from ceremony to reception
-Zero flexibility.
We loved having our wedding at the Mansion, but did end up paying more than we should have and had to deal with some painful customer service issues along the way.Highlands Ranch Mansion's reply:
Ben, thanks for taking the time to write a review on the Highlands Ranch Mansion. We are sorry to hear about any frustrations you experienced with some of the Mansions policies. We truly value your experience and feed back as this is how we continue to improve. From all of us at the Mansion, thank you for hosting your wedding at the Mansion, it was wonderful being able to be a part of your big day! -
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Kelsi Sent on 08/14/20132.7 out of 5 rating2.7-
Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 2.5 out of 5 rating2.5
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Flexibility 2 out of 5 rating2.0
The venue was absolutely beautiful, and I can't imagine getting married anywhere else; however, our coordinator was unbelievably unhelpful. If you choose the Mansion, be sure you work with anyone else at the venue but Jaye. She only works two days a week, gives contradictory information, does not always respond to emails and requests, and is very difficult to work with. When she tells you that the rental for the entire day allows you to have access to the mansion for the full day, what it really means is that you have access up to two hours before the event, which is considered a gift from them, not something that you pay for. She wouldn't allow our cake baker in to the venue before 3:00 pm although we had paid the extra $700 an hour for three hours so that we could have access and start getting ready at the mansion at 12:30. She was very unhelpful, rude, and very sneaky about the "catches" in their contracts. Be sure to read every line because what she tells you is in the contract is NOT what is actually in the contract.Highlands Ranch Mansion's reply:
Hi Kelsi,
We are so very sorry to hear that your experience with our staff and service was less than desired. We appreciate your specific comments regarding our response time and our contract, and we have made strides to improve our service based on your experience. Again, thank you for your feedback. We loved being a part of your special day, and we hope to see you here at the Mansion again soon.
-Maggie Glass, Highlands Ranch Mansion Manager -
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User1160699 Sent on 05/11/20132.6 out of 5 rating2.6
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 3.5 out of 5 rating3.5
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Value 3 out of 5 rating3.0
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Flexibility 1.5 out of 5 rating1.5
Loved the look of the venue and had a great time however, there were many loop holes in their contract. Their preferred caterers were far more expensive than the caterer we chose. -
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Buffy Sent on 02/03/20142.4 out of 5 rating2.4
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Quality of service 1.5 out of 5 rating1.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 2 out of 5 rating2.0
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Value 3.5 out of 5 rating3.5
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Flexibility 2.5 out of 5 rating2.5
This is a gorgeous location and any couple will feel enchanted on their day. That being said, our planning experience was less than desirable. The mansion opened for public events just before we signed our contract, so we expected growing pains and hiccups. But their service was just bad. It was sometimes hard to get a response to questions and they frequently contradicted themselves. On several occasions we were told verbally that we would incur additional costs for certain uses of the venue due to changing policies, and we had to fight in writing to make sure that they acknowledged what was in our contract and held true to that contract. Their catering contract is very sneaky. We chose an outside caterer because their pre-approved caterers are unbelievably pricey. We were happy to pay a $5 per person surcharge because they were upfront about this cost and our caterer was still significantly more affordable than their "approved" caterers. What they did not tell us is that they were also charging our caterer a "kitchen fee" of 5% of her total invoice. Of course our caterer passed this cost on to us, as any caterer would have (we would expect nothing less). This was a sneaky way to increase revenue without ever making the true cost known to us. Luckily, the caterer warned us of the hidden cost and cut some of our menu items to compensate for it. Their coordinator agreed to contact our caterer for the walk through, but forgot to do so. We were locked out of the venue for our rehearsal and had no luck getting in contact with anyone to let us in to show our wedding party where to go. Their coordinator was not there the day of and did a poor job of communicating our needs to the staff member she left in charge. When we arrived, on time, for set up, we were locked out for 20 min, increasing our stress tenfold. Now that they've been open more than a year, the reviews will start coming in and I really hope they can fix their processes before they scare off future brides.Highlands Ranch Mansion's reply:
Buffy, thank you so much for taking the time to write us an honest review. I'm so sorry to hear of your frustrations: we loved working with you on your wedding, and we have taken your feedback and worked hard to make our policies and procedures more clear, as it was never our intent to seem sneaky. We wish you and Jason all the best and thank you again for being part of the Mansion first season.
Maggie Glass
Highlands Ranch Mansion Manager -
Quality of service
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Megan Sent on 01/08/20142.4 out of 5 rating2.4
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Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 2 out of 5 rating2.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
The Highlands Ranch Mansion was exactly what we were looking for in a venue. Don't get me wrong, I loved having my wedding there, it was stunning and we had an amazing day. I just think the staff really leaves a lot to be desired in terms of service. They seemed to make up answers to make you happy and then goes back on their word later. I know they are still figuring out the intricacies of renting their space, but I had to argue several "new" charges that surfaced several months after I signed a contract - note that these charges were not outlined in the contract or any supporting material. They were added on later and the staff was retroactively attempting to charge brides. On the day of the wedding (after we paid an extra "ceremony fee" which I was told was basically for setup and tear down of the ceremony chairs outside) The HRM staff placed enough chairs outside to keep 40 of my guests standing. We had to postpone the start of my ceremony while the staff quickly put out more chairs. The night before the wedding we found out they had ordered the wrong size stage even though we had in writing that they would order one with specific size instructions from our band. No one was going to tell us, another vendor notified me and we scrambled to rent the right size stage. We're still trying to sort out the stage mess and we have been trying to reach their staff for 3 months now to no avail. I have had 2 other friends get married there with similar horror stories. One showed up for their scheduled rehearsal only to find the venue locked with no one on site, they just forgot about them. Another paid extra for specialty liquor and found out the day of, that it was never ordered. The lack of responsiveness, ownership, attention to detail, and service is really atrocious for such a gorgeous venue. I hope they figure it out soon, it really is sad to see other brides go through the same thing...Highlands Ranch Mansion's reply:
Megan, my sincerest apologies for the frustrations you experienced on your Wedding day! We are thankful for your comments, and have specifically addressed issues mentioned in your review by updating our contract, utilizing event management software, and adding additional staff. We truly loved being part of your and Eric's day - and we wish you both the very best.
Thanks again,
Maggie Glass
Highlands Ranch Mansion Manager -
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Jessica Sent on 09/11/20160.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
My husband and I are so EXTREMEMLY disappointed we went with this venue. If you are considering choosing this venue, DON'T!!!! There was so much unnessasery stress the day of our wedding that could have been prevented due to the mansion. There was only one person from the mansion working on our wedding day and he was no where to be found. Almost all of the doors were locked from the outside so guests couldn't get back into the reception and had to walk all the way around to the front door. My fiancé and I were told that the chilled beer and champagne we purchased would be waiting For us in our groomsmen and bridal suites when we arrived but there was nothing there. When we asked were it was they told us they don't serve alcohol before the reception. By the time we actually got the alcohol we were all done getting ready and didn't have time to enjoy it. Not to mention we didn't get any picture toasting! It was also very frustrating that we couldn't get to the mansion any earlier than 1pm when our wedding was at 4pm. Some of our bridal party shoulder up a little before 1pm and the Mansion was completely locked up and they were rude to my bridesmaid and told them they would have to wait until 1pm to enter. Are you kidding me?!!! How are you that rude to members of the bridal party especially after we paid a fortune to rent that whole place. Since we couldn't get into the mansion any earlier we didn't have enough time for the bridal party to get ready there so we all had to get ready in a hotel room. So, now I have NO pictures getting ready.
Unfortunately the Mansion is very strict and has almost no flexibility. We were told we could only use a caterer off of their preferred list, so we picked Three Tomatoes. I do not recommend them to anyone. They did not bring enough food for all of our guest! The last 2 tables only got Mac N' cheese for dinner. But then my grandpa walked by the kitchen and saw that all of the catering staff had full plates of food!Highlands Ranch Mansion's reply:
Dear Jessica,
Thank you for choosing the Highlands Ranch Mansion for your wedding. We were somewhat surprised to read your review of the Mansion and would like to take this opportunity to respond.
The Highlands Ranch Mansion staff works very hard to communicate with clients to let them know exactly what services we provide and what elements of the event plan the client is responsible for. We do not provide wedding planning services, nor do we select or coordinate with vendors that the client selects. This is the responsibility of the client. We meet with clients at least once before their event to walk through the facility and their event plans. At this meeting we work hard to make sure that all the last minute details on our end are discussed and documented in the event plan paperwork. Had you needed earlier access to the Mansion this could have been arranged had you communicated with us in advance. Like all rental venues we do have rules and we communicate those to our clients in the written contract that you signed and the pre-event meeting.
Three Tomatoes Catering is one of our preferred caterers at the Mansion. We did reach out with them to understand what might have happened at your event. They did share with us that your head count for the event exceeded the head count you gave them at the time you were planning the event. While we don’t contract directly with the caterers and you did, we are not all together clear as to what communications occurred between the two parties.
While we greatly value your selection of the Highlands Ranch Mansion for your wedding in reading your review of the venue many of these matters were not the responsibility of our staff and had we known these were problems for you at the time we could have worked with you to get most of them resolved.
Thank you,
Harlan Stritchko, Manager
Highlands Ranch Mansion -
Quality of service
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