Helzberg Diamonds Reviews

Name: Helzberg Diamonds
Address: Gurnee, IL, 60031
Telephone: 8478552735
Rating: 4.8

Helzberg Diamonds

Gurnee, IL

4.8 out of 5 rating, 4 reviews

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Reviews

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4.8 out of 5 rating

4.8

Excellent

4 reviews

Recommended by 96% of couples

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Quality of service
4.9 out of 5 rating
Average response time
4.6 out of 5 rating
Professionalism
5 out of 5 rating
Value
5 out of 5 rating
Flexibility
4.5 out of 5 rating

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Megan Sent on 11/14/2020

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Engagement and wedding ring

They are very helpful and welcoming!

They are very helpful and welcoming!
Ashley Sent on 05/24/2014

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
LOVE! I couldn't wait to wear my wedding band!!!!!! My engagement ring and wedding band look stunning together! Love Helzberg Diamonds and would NOT go anywhere else!!!!!! :)

LOVE! I couldn't wait to wear my wedding band!!!!!! My engagement ring and wedding band look stunning together! Love Helzberg Diamonds and would NOT go anywhere else!!!!!! :)
Amanda Sent on 05/31/2017

4.8 out of 5 rating
- Quality of service
  4.5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  4.5 out of 5 rating
The Gurnee Helzberg has been wonderful to us. We bought all of our rings (and a bunch of other jewelry) from there. They are super friendly, they worked with us to make sure we got exactly what we wanted, and we love all of the pieces we have bought from them. My only complaint has been with their jewelry repair process. I brought my rings in to be resize and soldered together. I was told to pick them up on a Friday. I got there and they had not even started working on them. I was upset since I had driven out of my way to go get them. They assured me they would be done by the next...

The Gurnee Helzberg has been wonderful to us. We bought all of our rings (and a bunch of other jewelry) from there. They are super friendly, they worked with us to make sure we got exactly what we wanted, and we love all of the pieces we have bought from them. My only complaint has been with their jewelry repair process. I brought my rings in to be resize and soldered together. I was told to pick them up on a Friday. I got there and they had not even started working on them. I was upset since I had driven out of my way to go get them. They assured me they would be done by the next day. When I went back to get them, they were done and fit properly, but the soldering looks like it was done in a hurry. I will bring it back to them at some point to have it redone since it looks odd, but it was so close to our wedding that I did not have them try to fix it then.

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User1682920 Sent on 06/28/2014

4.4 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  3.5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  3.5 out of 5 rating
I waited several minutes before any sales person was available to speak. Once we started talking, she was very at tentative and useful.

I waited several minutes before any sales person was available to speak. Once we started talking, she was very at tentative and useful.

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