HayLoft in the Grove Reviews
Reviews
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.6 out of 5 rating4.6
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Value 4.5 out of 5 rating4.5
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Flexibility 4.7 out of 5 rating4.7
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Emily Sent on 10/11/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Venu
We got married at The Hayloft in May of 2024 and my husband and I could not have asked for a better experience! From beginning to end Jeni and her team were incredible! As soon as we did our first tour we knew the hayloft was the place for us! All around beautiful venue! We chose the stables for our ceremony it is such a pretty set up and unique space and the cellar and barn were equally as beautiful! Plenty of scenic spots for photos on the grounds with a golf cart to take you around. Our guests enjoyed all of the patio seating, outside bar and yard games that were a big hit! All of the team members were so great to work with and made the planning process as seamless and stress free as we could have hoped! We cannot thank you all enough for making our wedding day so special!
- The Blamowski's -
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Tianna Sent on 10/30/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most INCREDIBLE venue and team... There is truly no comparison
I truly cannot say enough great things about this venue and their staff (huge shout out and thank you to Jeni, Meaghan, Alyssa, Mercedes, Sandy, and the whole team). My husband and I are originally from Buffalo however moved to Cincinnati for work and although all of our wedding planning was done out of state, it was seamless thanks to all of the staff working tirelessly at the Hayloft. They are experts when it comes not only to curating the most beautiful venue down to the details (from the crystal chandeliers in the ceremony stables to the string lights lending a warm glow to the stone cellar dining space), but also when it comes to planning / vendor recommendation and organization, etc. We did not have a wedding planner, and at the end of the day it wasn't needed nor missed at all thanks to Jeni and her team providing guidance, holding regular meetings with us, and creating checklists and timelines along the way. Even the day of the wedding when some things didn't go as planned, I actually had no idea because behind the scenes they were able to continue making the magic happen, and the day was everything I had dreamed of and SO MUCH MORE. Hay wagon rides, puppy cocktail hour (a HayLoft classic), apple cider donuts / hot cider (and not to mention all our apps / drinks etc. were gorgeously presented with Hayloft decor and antiques), all with the backdrop of fall wildflowers and foliage on their property. And that's another thing entirely; we barely had to plan for any decor aside from flowers because the stables, reception barn, and dining cellar are already stunning... I could go on and on for days about every part of this venue and their team being PERFECT. There is so much love put into this wedding venue because it is a family business and even in our search before choosing them this really set them apart; they REALLY CARE. Would recommend a million times over and if I could do this all over again I would 10000000 percent choose HayLoft every time. -
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Melinda Sent on 10/17/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Five Stars for Hayloft in the Grove
I'm the MOB for a wedding that was just held at the Hayloft in October of 2023. My daughter and son-in-law are service members stationed on the West Coast and I am local. The Hayloft was very accommodating in every way they could be to help us plan with the two most important people being so far away. We had a boutique wedding and it was perfect. They understood my daughter's vision and did a great job pulling it all together for us. Complete pros. We are very satisfied with our experience and highly recommend! Jeni and all of her staff were wonderful to work with:) -
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Marissa Sent on 08/28/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hayloft in the Grove review
We had our wedding at Hayloft in the Grove on 7/15/23. When I say that you cannot go wrong with this team, I really mean it. From the day we signed our contract with them, it felt like they were right there with us with all the planning. Special thank you to Meaghan and Jeni!! They are both the sweetest and most attentive gals. They both have such a great eye for design. The whole team made the day run so smoothly. I truly have no idea if I even had any hiccups during the whole day because if there were any hiccups, they took care of it all without question.
I would definitely rent the golf cart if you can. It was not that much money and made it much easier for our older family members. The grounds are so beautiful but it can be tough to get around if you have mobility issues.
Definitely get on that hayride if you can, an absolute BLAST!
If you can do it, I would 100 % rent the cottage on the property (on VRBO) for the whole weekend. The cottage is so sweet, but it made everything so much easier because we had it there as a home base. We had the grooms party stay there all weekend and the bridal party stayed at an airbnb about 15 min away. We had a small rehearsal dinner at the cottage on Friday which made it all so easy, and there is the beautiful flower mural to take pics at during rehearsal.
5 stars overall, I cannot recommend the whole crew more! -
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Saira Sent on 06/28/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything we dreamed of, plus more!
We recently were married at the Hayloft In the Grove & we cannot recommend it enough! Everything was perfect and it was all we dreamed of, plus more! What a wonderful location and the ground are absolutely breathtaking for photos.
Jeni, Meghan and the staff were so helpful throughout the whole process- from day one including all the wedding planning session to the wedding day. They truly made our dreams come to reality. They are very professional and so prompt with communication, even when we were not. They do a great job checking in with you and making sure the wedding planning process is running smoothly. Jeni always answered all our questions truthfully and made recommendations when we needed guidance. They even recommend very talented vendors!
You have the best of both worlds at Hayloft. You can choose between an indoor or outdoor ceremony. Both are beautiful. The venue itself has so much history which makes it so unique.
We cannot wait to attend another wedding there! All of our expectations were met and then some. -
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Chris Sent on 06/04/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Rustic Wedding
Could not have been happier. You're getting some much more than just a beautiful venue. Jeni (owner) and her team are amazingly well organized and thorough. They patiently helped us through everything from the day of timeline, vendor recommendations, décor personalizations, planning, seating layouts, etc. Even multiple vendors commented on how much they like doing weddings at Hayloft, because they know everything is going to go smoothly.
The grounds are gorgeous all year long. From our initial visit to the many subsequent planning meetings to the day of, seemed like every flowerbed was in bloom. The barn and stables are cozy and inviting, along with the amazing outdoor space/patios/pergolas. Can't recommend them enough.
All our guests commented later about how great the venue was. Everything was perfect. We had looked at a few other venues, but they all felt more commercial, or intrusive/not private. You have the whole grounds and don't have to worry about random golfers going by, or noise from an adjacent banquet hall.-
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+5 photos
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Patti Sent on 12/16/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding 2022
The Hayloft at The Grove was the perfect venue for my son and daughter in laws wedding this past August 2022. The staff was very accommodating and their expertise in the wedding industry made for the perfect day. Jeni and her staff were always available to answer any questions and were readily available the day of the wedding to make sure things ran smoothly.
I would highly recommend this venue for anyone wanting a rustic theme to their day. You also need to check out their “Pinterest” room, everything and anything is available for you to make your theme come true.-
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+2 photos
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Daniel Sent on 08/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Most Amazing Day Of Our Lives, Thanks To The Most Incredible People
My wife and I had our wedding here a little less than two weeks ago and we are still in absolute awe of our entire experience with Hayloft. From the beginning of our engagement in 2020 until the day itself, Jeni and her team made planning our day so simple and made us feel so comfortable. We would come into a planning meeting with a million questions and they would all be answered before we even had the chance to ask them!
The grounds are absolutely gorgeous. We were lucky enough to have the perfect weather for our day so that all of the features could be utilized (horseshoes, cornhole, etc.), but even if we had bad weather I think we would have enjoyed our time just as much. The barn is so spacious that dinner and dancing never felt cramped, and the whole team kept everything gorgeous throughout the night. All options for vendors that Jeni provides (florists, caterers, etc.) are trusted companies that Hayloft has worked with in the past, and it makes such a big difference in how smooth the day runs.
We already miss Jeni, Alyssa & the whole Hayloft team SO much and could not be more thankful for helping us create the perfect day! We also recommend renting the cottage for the nights before and after the wedding. The minimal travel made everything so much easier. We started our marriage on the most amazing note, and we can't wait to come back and visit!
-The Torres/Guash Families -
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Wendy Sent on 07/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely breath taking place for a wedding
This venue was absolutely wonderful, my daughter's wedding day was beautiful. When there were a few " oh no what do we do moments" the staff was quick to step in and help with our needs. All of our guest have repeated several times to me what a fantastic time they had at my daughter's wedding. The grounds were absolutely beautiful which helped to make the wedding day breath taking. Go meet the staff and you will have a wonderful experience. -
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Jennifer Sent on 05/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Venue
This venue was so beautiful in its own way we barley had to decorate due to its own rustic settings. The owner Jeni was a pleasure to work with. Not only did she own the venue but she acted as a wedding planner as well and had any and everything covered. She created a time sheet for the big day to make sure everything and everyone stayed on track.-
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+7 photos
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Alyssa Sent on 11/21/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough wonderful things about HayLoft!
Listen, planning a wedding is a task in and of itself- add in a global pandemic, and it feels almost impossible. Jeni and the rest of the HayLoft staff made it so much easier for us! They were always helpful, had so many great suggestions (I say as a person who is indecisive at times) and the grounds are so beautiful. There are so many different places to take beautiful photos, and all of our guests enjoyed the outdoor area with games, plenty of seating, and the bar! They were so professional and not too pushy, and I think that is so important when planning an event as big as your wedding day! My husband and I got engaged early 2020, and with all of the changes and constant back-and-forth correspondence, the ladies didn't miss a beat! I am constantly telling everyone who asks how perfect our wedding was, from the rehearsal to the very last minute we left. We rented the cottage for the night before and the night of, and I highly recommend doing that if possible. It was great to have some extra time to set up and somewhere close by to get ready. They do such a great job with cleaning and the cottage was such a perfect homey place to be. My husband and his groomsmen got ready in the man cave and they also still talk about how fun it was! We had such a great experience all around, and I would recommend HayLoft to anyone who is looking there. I always knew I wanted to get married in a barn setting and this was perfect!-
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+2 photos
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Sydney Sent on 10/13/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!!!
I had my wedding at hayloft in the grove on 9/19/21. I couldn’t have picked a better wedding venue! I was a covid bride and they worked with me through everything! Jeni (the owner) even picked flowers from her garden when my florist forgot my flowers! If your looking for the perfect rustic wedding venue this is it!!-
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+5 photos
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S.o. Sent on 09/29/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mother of the Bride
Stunning grounds, photo opportunities everywhere you look. The barn and gardens are just gorgeous. We had alot if details including their dogs walking down the isle. Jeni nailed the details. -
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Bob F. Sent on 09/29/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hayloft is awesome.
Jeni and staff are great. They give little homework assignments to keep you on track, so that everything goes smoothly on the big day. Very professional, extremely friendly and personable. Not to mention the venue itself is beautiful. Overall great experience! -
Quality of service
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Amanda Sent on 09/20/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect day
Our wedding was absolutely perfect. Jeni and the team at Hayloft made planning so much easier and we’re so thankful we had them to keep us on track and keep everything running smoothly the day of. The property is beautiful, there is so much to do for the guests and everyone had a great time. I heard from so many people that it was the best wedding they had been to. -
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Julia Sent on 09/09/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing!!!
Jeni and the Hayloft Team were absolutely amazing! They helped us through the entire planning process all while making us feel like family. Amidst a global pandemic none the less Jeni went above and beyond to give us our big day after hosting us at the hayloft for a restricted private ceremony on our original wedding date 8.8.2020 she continued to support us and help us stay on top of planning into our re-booked date of 8.8.2021. Jeni and her team are so passionate about their work and it shows! I would highly recommend to anyone looking for a warm intimate wedding planning experience and venue. -
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Heather Sent on 08/20/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Dream Day Come True!
Our wedding day was exactly what we pictured thanks to the help of Jeni and her staff at the Hayloft in the Grove. They listen to your ideas and work hard to make those dreams a reality. They are extremely responsive and are there for you during the entire planning process, offering guidance and support.
Our guests kept commenting on how beautiful the venue is and loved the indoor/outdoor space at the barn. Jeni and her husband have done a phenomenal job with the property, making it a space that is perfect for your special day and somewhere your guests will never forget.
We can't thank Jeni and her staff enough for all their help making the planning of our big day as least stressful as possible. We would highly recommend the Hayloft in the Grove to everyone for your special day!-
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+5 photos
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Samantha Sent on 07/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Venue In WNY
I simply can't explain how amazing everyone at Hayloft was for our wedding! We had our wedding on the 4th of July, it was their boutique wedding package. We wanted something smaller and for just an afternoon and this option was ideal. So many things were included, which made the planning way less stressful. It was the best decision we made! Right from the start Jeni and her entire staff (shoutout to Krissy, Alyssa and Sandy) were phenomenal. They were on top of everything, kind, passionate, so organized and so helpful to ensure we had the best day possible and that it was exactly the way we wanted it to be. The grounds were absolutely beautiful and the day of was perfect. I truly believe our wedding day would not have gone as perfectly without Jeni and Krissy being there and running the ship. We did not have to stress or worry about anything! They did it all and with genuine excitement that it was our wedding day too. We are forever grateful for the easy planning process, the perfect day and ALL their help to make this happen. If you are thinking of booking Hayloft for a boutique wedding or a full wedding, book it! It will be the best and easiest decision you make! Thank you so much for everything, we are forever grateful! -
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Sarah Sent on 07/02/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Classy and Confident
Jeni and staff helped to coordinate a perfect wedding for our daughter. They never lacked a smile or enthusiastic comment. Last minute changes were dealt with a professional and creative attitude. The grounds and buildings are superb; add in the staff and our event was extraordinary. -
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Dianna Sent on 06/29/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent & Perfect!!!
We couldn't have asked for and gotten a better venue!!! Thank you Jeni and everyone involved who helped make our day perfect!!! You all were on your A game and there was nothing we had to do but enjoy the day!!! And that we did!!! We not only had a beautiful wedding but made new friends along the way!!
Thanks again,
Jeff & Dianna Wisniewski-
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+6 photos
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Susan Sent on 06/14/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding
Planning a wedding during COVID was difficult, but Jeni and get staff went above and beyond to make sure the my daughter’s wedding was fabulous! Jeni is wonderful to work with! -
Quality of service
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Tracy Sent on 06/06/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing
We booked the hayloft venue a couple of weeks before Covid took off. Throughout the entire process, the decision making, the uncertainty of everything, Everyone at the hayloft made everything so effortless! They are not only THE best dream team, but they are a dream to work with! We were planning our wedding from Georgia, and Jeni always made sure to make the time and effort for as many zoom calls as we wanted and needed to make sure our day was all we imagined. They care about your wedding as though it is their own. They are so invested in making sure every single thing is addressed and taken care of! The amount of care, effort, and detail they put into everything is astounding. We actually couldn’t be happier with Jeni, Alyssa, and Krissy. They honestly feel like family to us now. Jeni saved me so many times I lost count! She’s an outright miracle worker! Alyssa was running in circles making sure everything was in order with all the booked events we had scheduled and caterers, and Krissy put up with me tweaking and changing little things here and there. Ah, I really can’t say enough about them! The stress of wedding planning was not near as stressful since I had these wonderful ladies on my team. -
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Cy Creed Sent on 06/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Superb Wedding Venue!
Planning a wedding is stressful enough but to do it during a pandemic brings extra obvious challenges! These challenges were met head on by Jeni and her group at the Hayloft. They kept on top of the daily fluctuations regarding the NY State Covid rules and kept an otherwise crazed bride calm throughout.
The day of the wedding, May 30, 2021, could not have been better. We really don't believe the Hayloft had anything to do with the weather being gorgeous but even if it hadn't been, the wedding would have come off without a hitch.
For the past year, they were with us every step of the way- never missing even the most minute detail. So I wasn't surprised when I (mother of the bride) walked into the wedding dressing room to see Jeni pinning up one of our bridesmaids dresses! Surely, that wasn't part of her scope of responsibilities but again, speaks to their caring for the littlest detail.
The venue is as gorgeous as the pictures- rustic and elegant.
We couldn't have been more pleased with the care and attention from the Hayloft people and site. -
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Tracey Sent on 02/18/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Saving grace
We were scheduled to marry during Covid and thought our day was lost. Jeni and team treated us like family. They helped us to reschedule for the following year but that wasn’t what made them so amazing. She still let us use the original day to do much more private and allowable ceremony. We were able to have family there with us, the photographer to do our photos, she helped fix a last minute flower change that was important to me, decorated the stables beautifully for the ceremony, handled the ceremony details, allowed us to do a practice the night before ALL AT NO EXTRA CHARGE. She was honoring all that we ordered for our 1 yr party that we rescheduled- but she wanted to make our day still beautiful. I can’t tell you what that meant. She and Jason are just like that- caring, personal, dedicated and honest. Our day was so beautiful and made possible during a difficult time for many. The grounds are breathless, the barn so unique and beautiful, the cottage to get ready was perfect- but the family feeling we experienced was what makes them above all others. I cannot recommend them strongly enough. Thank you Hayloft for our perfect day.-
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+15 photos
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Samantha Sent on 12/21/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely wonderful!
It is an understatement to say that Jeni, Sandy and the hayloft crew went above and beyond for our wedding.
Jeni kept in Constant contact with us and even helped us advert an almost disaster for our reception.
They are extremely knowledgeable, flexible , and organized. Every single time I talked to Jeni she was straightforward and told us the truth about NYS changes due to Covid-19. She did not try and beat around the bush or tell us half truths to keep our deposit.
When my wife was having anxiety over wedding planning and day of the wedding stress. Jeni made up code words for the two of them so they could communicate about any fears the day of. THAT alone should give them a gold medal for doing everything they could to make sure the day of was absolutely perfect.
We loved every second there, I would recommend this place to everyone and anyone looking to get married or get their vows renewed . If we ever decide to, this will be our first choice.
Our only regret would have to be that we only had our ceremony there. If we could start over we would have had our reception there as well.
The grounds are beautiful, if you love nature and a more natural look. Go here. You will not be disappointed. -
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Joshua Sent on 11/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Wedding Venue
Words cannot begin to describe how perfect our wedding and planning process went with the help of HayLoft in the Grove and their amazing staff. First off, my now wife and I took a tour of the property in July 2018 and at that time, we knew going in that we probably could not afford our wedding at this property just due to what it presented from the very beginning. First off, we were way wrong! The pricing is very competitive for venues of the similar rustic/chic vibe, however, the service and family like environment is what sets the HayLoft apart from the other options. We first met with Liane (wedding planner) and Jeni (owner of the HayLoft), we knew right away that we wanted to have our wedding at this property because of not only these two, but also Alyssa (wedding coordinator) and Jason (Jeni’s husband). They gave us a very thorough tour of all areas of the property and what they could offer us. We planned our wedding for 11/2/19 and while this was far from our tour date, it worked out so perfect as we were now able to spend a lot of time planning and saving to make it a perfect day. We opted for the full-service wedding coordination package which is a must if you are planning a wedding here, it allows you to stop in and coordinate as many times as you want. Jeni and Liane were also extremely prompt with responding to email inquiries and setting up appointments to come in. They also coordinated the entire wedding ceremony and reception to ensure everything ran smoothly and were on top of everything throughout the entire day! We adored the Pinterest room downstairs as well! We added so many of the HayLoft decorations to make our day complete and they have so many different items of décor to match any theme or idea you are going for at a much lower cost than purchasing yourself. In general, we couldn’t have asked for a better wedding and it was because of the hard work and passion that Jeni, Jason, Alyssa and Liane put into making this our fairytale day. They are truly an amazing crew and you can tell that they WANT to do weddings. We also got very lucky and had 3 seasons in one day at perfect timing! Sunshine and a nice breeze in the morning, light rain in the afternoon right after our first look photos and formals through the early evening and then we finished off with the first snowfall of the Buffalo season! Along with our wedding day being at the HayLoft, obviously the rehearsal was held on site the day before and we also opted to rent the awesome cottage that is on property so we could provide dinner to our family and guests following rehearsal. This also allowed a convenient option for wedding party / guests to spend the night on property following the reception.
If you are looking for a rustic/chic barn themed wedding with amazing coordinators that truly care, please check out the HayLoft in the Grove, you will not be disappointed.
Thank you again to Jeni & Jason Burford, Liane Roy and Alyssa Domagalski for everything you guys did for us over our planning process and our big day. You guys are all amazing and we cannot thank you enough for all you do. -
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Kate Sent on 10/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing!
My husband and I got married at Hayloft in the Grove on 9/21/19. We both fell in love the second we went to look at the venue and booked right away which was in August of 2017. Jeni and her team go above and beyond to make this venue the best it can be and they’re always coming up with ideas to improve. We had the wedding of our dreams here! They are so accommodating, helpful and extremely responsive anytime I had a question no matter what it was about. Our wedding day ran so smooth all thanks to Jeni and her team. We would definitely recommend this venue to anyone looking. We LOVED it! -
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Kathryn Sent on 09/14/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most beautiful venue with the friendliest of staff
We held our wedding here on September 1st of 2019, and can not say enough good things. We fell in love with this venue when we first looked at it in January of 2018 and immediately booked for 2019. The grounds (all 100acres) are GORGEOUS. They have a beautiful outdoor ceremony space. Unfortunately due to rain we were unable to use this, but thankfully they have an equally as beautiful indoor ceremony space in their newly renovated stables. The staff was incredibly understanding the day of when we were waiting on the weather to determine where the ceremony would be, and were very supportive throughout the entire process. The barn is absolutely gorgeous as well, and worked incredibly well for us! We had approx. 130 guests that fit comfortably inside the upstairs of the barn during cocktail hour, which was a necessity when it started down pouring outside and we were unable to utilize the patio space. The cellar setup for dinner worked amazingly and we were able to use the attached pavilion for our buffet. The reception and dancing upstairs had plenty of room and seating for all of our guests. Additionally, there are so many photography settings for your pictures the day of as well as the perfect setting for a first look. Nearly all of our guests commented to us how beautiful and unique this venue was and we couldn't agree more. This place is beautiful and the staff/owners were a huge help throughout the entire planning process as well as setting everything up and taking everything down for us the day of. We could not be happier with our decision to have our wedding here, even with the rain it was the most beautiful wedding space we have seen. -
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April Sent on 07/31/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bride 7/20/19 wedding
HayLoft in the grove truly made our dreams come true on our wedding day.
The owner Jeni and her husband were absolutely amazing to work with. They were accommodating, kind and truly just wanted to just give us the perfect day.
Liane, one of the wedding planners was amazing! I truly had minimal stress throughout the entire wedding process because if I had any questions or concerns Liane or Jeni always had a answer or solution. I was confident that I didn’t have to worry about anything on the day of the wedding, they had everything already covered.
The venue is stunning, I wouldn’t change a thing. We did all of our photos on the grounds. The new chapel that they built this year is gorgeous. We always wanted an outdoor wedding but when we saw the chapel we couldn’t turn it down. All guest loved the venue. It was perfect for people who wanted to hangout and chat or dance all night. 7/20/19 was our wedding day and it was the hottest day of the year this far but
they went out of there way to make it comfortable and it worked! (Many fans, dehumidifiers and lots of waters out and available to all guests) There is air conditioning where you have dinner and in the restrooms!
There is a beautiful pond on the property that you can do your first look at and wedding party photos. There are so many options for gorgeous photos! We LOVED this venue! I can’t speak any more highly about our wedding day at the hayloft!-
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+8 photos
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Kirsten Sent on 07/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Day Ever
The Hayloft let us have the wedding of our absolute dreams. First of all, the ambiance and atmosphere of the barn itself made for a beautiful night that all of my friends and family were in awe of. They just recently opened up their renovated horse stables for an alternate ceremony space that we chose to get married in, even though it was a nice an sunny day and we got sooo many compliments at how unique and fun the ceremony was because of it. Now onto Liane and Jeni - they are the absolute BEST! I couldn't imagine anyone better for the job than Liane when it came to coordinating everything. From start to finish she was so kind, fun, informative, knowledgable and helpful. Planning our wedding was so smooth because of her and on the wedding day (and rehearsal) her and Jeni took care of EVERYTHING! They really ensure that the bride, groom and their families don't have to worry about a single thing on their special day and it really is appreciated when your day finally comes. I am still in awe about how awesome our wedding day was because of the Hayloft and feel so lucky we got to call it ours for the night! -
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Jen Sent on 11/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Wedding Experience
My husband and I were married at the Hayloft in October 2018. We were so happy that we ended up choosing this venue, it was absolutely perfect. Jeni and Liane were by our side for the entire planning process (we purchased the full service coordination - a must have) and made the day of our wedding a breeze. Jeni is such a passionate and kind person, you can tell that she loves what she does by her immense amount of care and joy for every bride and groom. She made a very nervous and anxious bride feel very comfortable, and that in and of itself is a huge accomplishment! Thank you from the bottom of our hearts, it was an unbelievable day and we will cherish the memories forever! -
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Elizabeth Sent on 08/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such an amazing experience working with the Hayloft Team! First of all the venue itself is absolutely gorgeous and was exactly what we were looking for. The barn is beautiful and the scenery around the property is awesome. Our guests rave about how pretty everything was and that there were options of what they could do, either stay in the barn and dance the night away or sit on the awesome patio with all the furniture and just relax with the other guests. They had horseshoes, bean bag games, and a hay ride for our guests! Liane, Jenni, and Jason are just awesome people and so dependable and trustworthy that I had no problem of putting our entire day in their hands! The wedding planning service they offer is one I would definitely get if I was planning a wedding at the Hayloft. You don't need to worry about a thing and the planning process is actually fun because they are so good at what they do! Thank you so so so much to the Hayloft for making our day one we will never forget! -
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Lauren Sent on 08/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing venue for anyone looking for an outdoor venue. The grounds are extremely picturesque and maintained to the tee. The staff assists in every step, to ensure your wedding is everything you ever hoped for! Their Day of Package is a lifesaver, that takes the stress of handling vendors the day of your wedding; well worth the cost! -
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James Sent on 10/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have never written a a review EVER. Except now. My daughters wedding has not even happened yet and I am SOOOOO happy with the HayLoft in the Grove. These people are what makes Western NY people so great. I am not from here. I have lived in Buffalo for 35 years. The HayLoft in the Grove's people/owners really care about the bride. We have been dealing with them for over 1 1/2 years with my daughters wedding. They have been great. Every big issue to us is really a blip to them. They have been so cool to work with. I cant say enough on how happy with our. Like I said, Our daughters wedding is two weeks away and I just love these guys. I have never been so happy .
James P. McCoy and Deborah McCoy... 5 star treatment -
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Caitlin Sent on 01/26/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most beautiful property for our country chic wedding! The barn is beautiful on its own and then the property that surrounds it makes it a fairytale! All of the amentities that are offered with the barn such as, the staff that help you every step of the way, the main house to get ready, a cottage to stay in overnight, the restroom trailers, and the beautiful town of East Aurora that is just a mile away made the whole weekend bliss! I could not have picked a more romantic yet at home place to get married! -
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Susan Sent on 06/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is a venue that must be seen! We just had our daughters wedding there 6/4/2016 and we couldn't be happier with our choice! Our guests went on and on how beautiful everything was from inside the barn at both levels to the outdoor patio. Edison lights, beautiful manicured grounds with flowers everywhere, rustic beautifully restored barn, new enclosed pavilion for even more space, and much more! The staff are outstanding and always available to help you create your special day! Not a great deal of personal decor is needed due to naturally beauty and all that is already there! It was truly magical and our photographer (Jamie Jean Photography) said it was wonderful to photograph. We had Fat Bob's as our caterer and did Paula's donuts for dessert instead of cake! Honestly, our guests thought it was so much fun! I beyond a doubt recommend The Hayloft in the Grove for any special occasion, but especially a wedding! -
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User1899236 Sent on 11/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my wedding at the HayLoft In The Grove on Oct 4th 2014. I can not say enough about this venue!!! Its is everything and more I could have ever asked for! It is a barn set in a beautiful setting. The barn is not your typical barn. It is all redone. Clean and Huge and Beautiful! Not only is the barn a one of kind gem...the Staff there is AMAZING! They pay attention to every single detail to make sure that you have no worries and your day is exactly what you have envisioned. You dream it... They will get it done. Last min we had to make some major rearrangements because of hail, and the staff quickly brought all the decorations inside the barn and made the ceremony site just as beautiful inside as it was outside. Best of all, I didn't have to worry about the weather or that getting done! It was an effortless transition. I literally had no worries all day because I knew jeni and her staff had everything taken care of. When I got to the venue the day of my wedding there were so many extras that the staff did that I didn't even know about. They carved pumpkins with our initials on them and had that nicely displayed. They hung up beautiful romantic lighting up in the barn with an amazing chandelier that hangs above the dance floor. They have Pottery Barn Lounge seating that is out for your guests. The grounds around the Building are beautifully landscaped. I loved everything about this venue. They have so many vendors that they have worked with that everything is so easy to plan out. They are very punctual on returning emails and getting back to you. They handled all the calls between the vendors and making sure everyone knew where they were going and what they had to do the day of. They handled the rehearsal and walked us through how everything was going to run. They literally made my day stress free. I can't recommend them enough. On facebook I have Pics on the HayLoft In The Grove Website! -
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Jill Sent on 11/07/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Made our dreams come true!
The team at the Hayloft helps you through all your planning and are the most supportive the day of, handling every little thing so you and your family don't have to think about anything! They are professional and so friendly and all their experience helps tremendously. The checklist they use to help you prepare will help you tackle details you didn't even think of! They met with us often, answered emails timely and gave us a lot of ideas to tackle things without breaking the budget. The grounds and barn are beautiful and the bathrooms stayed clean until the very last minute. They are the A TEAM. Hope to get to work with them again and will definitely be recommending to others. -
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Sam Sent on 07/01/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
A wonderful place to get married at! -- Beautiful venue, professional workers
We loved Hayloft In The Grove! My wife and I were a "covid couple" and had to push back our wedding date. Jeni (the owner) was very helpful with information and flexibility with our rescheduled date. The venue is absolutely gorgeous and the employees were all nice and professional. They made our day very special to us and definitely went above and beyond with their planning and organization of the day agenda. I highly recommend Hayloft In The Grove for anyone's wedding venue! -
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Janet Sent on 11/03/20204.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Joy in spite of unsettling times
I’d like to specifically address the unhappy/negative reviews of this venue. To keep it simple: in the Barn License Agreement it clearly states that if you cancel an event there are no refunds of any deposits. This is an agreement that everyone agrees to and signs. The Hayloft team has provided options for the future should Covid limitations allow. In the meantime they continue to have overhead and bills to pay like the rest of us.
In our situation, we decided for numerous reasons to hold a small, intimate ceremony in the beautifully converted stable on the Hayloft grounds. The team was extremely helpful in making this a special day including the use of the bridal suite, ordering specific flowers, speaking with a guitarist and officiant, etc. We were provided ample time before and after the ceremony for many beautiful photos. Please focus on the many 5 star ratings rather than the few negative ones.
Our plan is to look forward to a larger reception next year with the complete understanding that we must follow the NYS rules at that time. Party on!!
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Shelby Sent on 11/01/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Absolutely amazing
My husband and I got married at the Hayloft on 10/05/19 and it was the most amazing day!!!!!! We received so many compliments on the venue and the grounds. Jeni and Liane are miracle workers. The whole planning process with them was incredibly easy and we had minimum stress because of all the help they offer. We had a few hiccups the day of that they took upon themselves to fix before we even knew about them and fixed them exactly as I would. We could not have had a better day and it’s all because of the Hayloft and the amazing staff. -
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Karen Sent on 06/03/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Perfect Event
We had a wonderful wedding for my daughter at the Hayloft. Jeni, Liane, Jason and the staff went above and beyond in every way. The venue is gorgeous, we catered from Fat Bob’s which works with them all the time and so it went as smoothly as possible. Everyone there was not only responsive to my many many questions and concerns, but absolutely in top of everything, particularly on the day of the event when we had six guests over the age of 85 and Jeni looked after them all wonderfully. If you are looking for a barn venue in WNY this is the one. We couldn’t be happier with the outcome. -
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Nichole Sent on 08/20/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I fell in LOVE with this barn the minute I saw it! It captured everything I was looking for, rustic and beauty and country... it was perfect. The owner was great, very up front and open with everything. Initially there seemed to be a lot of rules, but I took it with stride because it was an in a refurbished barn, I was willing to follow rules to have the setting I wanted. The only downfall was the music had to be off by 10 pm, which was a little early, it just meant we had a kick butt after party at my parents house. All of our guests were pleasantly surprised at how nice the barn was, there was great outdoor seating, that created a cool environment for people to sit and converse, while the dance floor was busy all night with the younger crowd. This reception spot is up and coming and I would recommend it to anyone looking for that relaxed but elegant country wedding. -
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Jennifer Sent on 03/25/20204.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Everything a Wedding Venue Should Be!
Everyone at the HayLoft made planning a wedding from 400 miles away a piece of cake! I really appreciated how they were available by phone and made it easy to meet in person when I was in Buffalo. Their list of vendors is spectacular and everyone we booked through them went above and beyond!
Liane (our wedding planner) understood our vision for the day and made it happen. She was able to easily and confidently answer questions I had or fill in the blanks for details I didn’t anticipate. Her expertise and organization kept me at ease that everything would go smoothly!
I was thrilled with the full-service coordination. Only having to drop off and pick up the wedding items was a dream come true-believe me, you will want to not worry about any of it! The playbook they provide is so detailed-it is like a breath of fresh air in the midst of all the planning chaos! Jeni, Liane, and staff took what table décor I had brought and set it up in a way that was EVEN BETTER than I could have imagined. They truly have an eye and talent for making everything come together perfectly!
On the day of the wedding, Jeni and Jason (the owners) felt like family. It meant the world to us that they interacted with friends and family, especially with my grandma who has since passed. Jeni even watered my potted plant centerpieces to keep them alive for the wedding!
If none of the above convinces you to have your wedding there, just take a look at the photos. The grounds (and our wedding day photos) are absolutely gorgeous! You can tell how much care goes into making it look fabulous. Our guests had a wonderful time enjoying the outdoors, playing games on the lawn, and dancing in the beautiful barn. They have everything you could ever want for your wedding day and then some…and they are constantly adding more wonderful things like the beautiful wood outdoor trellis and indoor ceremony space so that you don’t have to worry about anything!
I was so happy with our wedding! Thank you Jeni, Jason, Liane, and staff for a wedding that everyone enjoyed and that we will cherish always!
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Nancy Sent on 08/19/20184.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Let me start by saying this venue is stunning, from the barn to the grounds, everything is beautiful! The best part of the Hayloft is it’s location! We toured quite a few other barn venues, which were also beautiful, but were in the middle of no where making hotel accommodations, travel and having an after party quite difficult. Not with the Hayloft! It is literally in the perfect location only being 3 miles away from East Aurora. We worked with Jeni and Liane the most. Getting the day of coordination is a must! They handled so many details for us on the day of so that myself and my mother didn’t have to worry about anything. They also were very organized at the rehearsal and managed to calm me down when our officiant didn’t show!
The best way to get a hold of them if you want a quick response would probably be via phone, as they are a little slow to answer their emails. It was one of the more expensive venues we looked at to rent, but you get what you pay for and I don’t regret it! We had so many compliments from our guests and it truly was an amazing day!-
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+4 photos
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User5745601 Sent on 05/13/20154.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
From the moment I called Hayloft in the grove, they were friendly polite and very helpful. My faincee and I are going for a rustic themed wedding, they have the most beautiful barn! Totally fit our style! They really want to make your wedding unique and to really showcase you as a couple with your own style! Gabrielle and Shelby were Great! -
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Camille Sent on 12/14/20224.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
A great rustic wedding
As soon as we seen Hayloft in the Grove, we knew we had to get married there. It is an absolutely gorgeous venue. Staff were very welcoming and made sure our wedding day was everything we imagined. -
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Courtney Sent on 10/22/20184.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Stunning venue!!
Our wedding was so magical at the Hayloft!! This venue is absolutely beautiful and allows for you to truly make it your own. The staff was fantastic throughout the entire day and I didn’t have to worry about a thing! They are highly organized and it went flawlessly. It is such a unique venue and has a really laid back feel. Would recommend to any couple looking for that rustic feel. We received several compliments (even from the caterer). Lots of guests said it was “one of the best weddings they’d ever been to.”
We stayed at the cottage on the premise during our wedding weekend and it was SO nice. This is a property that is rented out throughout the year, but also an option for brides and grooms to book. It is quaint with really comfy beds and a gorgeous bathroom for the bridal party to get ready in. My only suggestion would be for there to be some type of discount for those who are already having their wedding at the Hayloft. In my opinion it was pretty expensive, but even in hindsight I would’ve still rented it because it was too hard to pass up!-
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+4 photos
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Lauren Sent on 10/20/20243.2 out of 5 rating3.2-
Quality of service 3 out of 5 rating3.0
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Average response time 5 out of 5 rating5.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 5 out of 5 rating5.0
Beautiful Venue - Unprofessional Experience
My husband and I were in awe over this wedding venue when we booked. It is a beautiful barn venue with multiple areas for a ceremony, hayride, onsite airbnb and suit for men to get ready! We were thrilled with our choice and despite the problems we faced at our wedding, we are happy with the beauty of the location and the ceremony.
We had SIGNIFICANT issues with the way our reception played out. Right after the ceremony, the skies opened up and it rained hard for about 30 minutes. The power went out around 3:45. We were stressed, but saw the employees setting up a generator so we just continued taking our pictures. The first problem we noticed was that our guests were opening up the provided umbrellas to use (ceremony space, bathrooms and reception space all require you to go outside) to find many of the broken and unusable. The generator was up and running for dinner time. As people began walking up to get their dinner from the buffet, the generator went out again. We were all in the basement of this barn with no light. Luckily, our decor included some candles, however, it was DARK. The caterers and bartenders really did an amazing job with dinner, especially for people in attendance that are visually impaired. At this time, my husband and I were STRESSED. Jeni, the owner, came to us when dinner was almost complete, and told us that “This is a disaster”. I was SHOCKED that she would say that to us. At this point, we were so stressed and frustrated over the lack of power and the interaction with the owner that we left and went for a walk. The rest of the wedding, in our perspective, went smoothly from our perspective. The light came on about 7:30, about 3 hours after the power went out.
Our big frustration with Hayloft came from what we heard after the wedding.
No running water in the bathrooms - guests were unable to flush the toilets or wash their hands. I guess there were water bottles in the bathroom for guests to pour into the toilets to make them flush, but no one really knew that. I am shocked that they do not have a generator for the bathroom, considering they are run on power and the only option for guests to use.
We only got to partially use the Photobooth due to power. We paid for 6 hours of use, but due to power, only got about 3 hours. We also paid about $600 total for coffee/tea, which was only available for a short amount of time due to the power.
Unprofessional behavior from the staff - My mom told me that at one point, the owner came to her sobbing over the power. She also came to my MIL and said “You probably hate me, don’t you”. She told my DJ that she was worried that we were going to sue her. Not ONCE did we get an apology for the way our reception went. No offer of compensation.
While Hayloft has weddings every weekend, this was our only wedding day. It costs $12k just to use the grounds for your wedding - for that amount of money, there NEEDS to be a backup plan for situations like this. I understand that the power outage was out of anyone’s control, but a wedding venue has control over their level of preparedness, back up plans and professionalism. I am very disappointed with our experience and would not recommend this venue to another couple.
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Quality of service
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Amanda Sent on 12/28/20192 out of 5 rating2.0-
Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
Beautiful venue but terrible service
I would like to start out by saying that this place is absolutely stunning and you will end up with gorgeous photos. With that being said I really can’t say anything else positive about this place. I thought that we made the best choice by choosing hayloft, and thought they fit our vision completely. They proved me wrong! I paid for full service coordination and every time I emailed Liane I would have to do a follow up to get a response or make a follow up phone call which is increasingly frustrating having two young children and a full-time job trying to plan a wedding. Aside from the lack of attention I will tell you that everything seem to be going great up until they were paid in full. At this time attitudes changed, we seemed like we were a bother to them. I should note we ask Liane directly about other negative reviews that were brought to our attention and they assured us that this was a fluke and it was more on the guests and bridal party and not them. They also told us that nothing like this would happen which was polar opposite from the truth. Starting when we dropped off our decorations the day prior we were surprised to see that the outside furniture and pergolas were being broken down (wasn’t supposed to happen), to day of liane yelling at my bridesmaids over making mimosas, trying to boss my photographer around, shoving my flower girl (my daughter) and ring bearer in a back room during my ceremony (its my daughter, I wanted her there!!!), taking people’s drinks and dumping them, not providing golf cart services that we had to pay extra for specifically for elderly guests (one actually fell off the bathroom trailer due to this), closing handicap bathroom stall for no reason, my table numbers were all mixed up and guests were scattered (my in laws were in the center of the room), my cupcakes were places out prior to cake cutting and I never had a chance to see them let along get one (email was sent the day prior to event with specific instructions to not place out until after cake was cut), liane told my babysitter, “ oh good you are getting the kids out of here before their mother can embarrass them anymore”, and liane postponed my first dances because she “felt I was too intoxicated”. These people charge a hefty price for services they don’t render if you deviate from their vision, and are extremely difficult to work with. Lastly I would like to note we rented the cottage which is a house in front of the venue and both Liane and Jeni took it upon themselves to enter this house numerous times and they threw away food that they had no business even touching. Jeni did reimburse Liane’s full service coordinating fee, however this doesn’t change my wedding day or make it any better. I trusted these people with one of the most important days of my life and they ruined much of my experience. Many more events took place that upset me, but these were the highlights. Please do yourself a favor and DO NOT choose this venue and go with one that you won’t just be a number and up charged for every little thing!-
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+5 photos
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Quality of service
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Nikki Sent on 07/15/20201.2 out of 5 rating1.2
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Quality of service 1 out of 5 rating1.0
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Average response time 2 out of 5 rating2.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Made our difficult time, even worse.
My wedding was booked for May 16, 2020 at Hayloft in the Grove, but due to COVID-19 was unable to occur as planned. We paid Hayloft almost $11,000 for our wedding that couldn’t happen and I will never see that money again. I want my review to serve as a warning for brides considering this venue in there wedding search to proceed with extreme caution…as you will see from my review (and the many 1 star reviews before mine) the owner, Jeni, does not care about you, your family, or your wedding day..she only cares about money.
I work in the bridal industry, so I know first-hand how difficult this pandemic has been to brides and businesses alike, but nothing could have prepared me for Jeni’s complete lack of respect and moral code during this process. Planning my wedding was condensed into 2 separate meetings, so when we were faced with our heart-breaking reality of not being able to have the wedding we had been planning, our first thought was to of course offer The Hayloft the planning services amount that is in their brochure ($600) plus anything else they could think of that was specific to our wedding and felt was fair. They not only refused our offer, but informed us that they would be keeping every single dollar of the $11k we had paid them. This the event rental space we couldn’t use due to COVID, the cottage rental that went unused, and the Rent-A-Restroom, day of coordination, cleaning fees and security deposits (all of which could not have possibly been applicable as the event never occurred).
This absolutely crushed me to learn that Hayloft in the Grove was being greedy and heartless and making this time even more difficult for me and my family than it needed to be. Jeni will say that she gave us some dates in 2020 and 2021, but none of them worked around my mother-in-law’s cancer treatments or the 5 other weddings that me and my husband are planned to be in this summer/fall. Additionally, many of those dates she offered were Fridays or Sundays (we had booked a solo Saturday ceremony and had access to the grounds all day Friday) so they just were not comparable, OR we would have been the second wedding and had to share the property all in the same day? All that to say that Jeni will play the victim, but I know the truth and what she wanted us to settle for was unfair for the extreme price point and not what we had agreed to when we booked, and I REALLY want to warn other brides who are thinking about giving them their hard-earned money or even already have, PLEASE be careful. I would hate to read more reviews like mine or the ones before me that all address the bottom-of-the-barrel customer service that this venue provides.
I don’t understand how Jeni feels so comfortable inflicting this kind of unnecessary and undeserving hurt on a young couple trying to make the best out of an unexpected, unplanned situation. I think it really goes to show her character and the lengths that she will go to in order to save her bottom line. I’m married to a wonderful man (we eloped) and we are so happy despite everything Jeni has put us through to start our marriage, but if I could have avoided ever meeting her, I would. So please – heed my warning and steer clear of the Hayloft in the Grove! It’s not worth the time, the money, or the heartache.
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Jen A. Sent on 01/03/20191 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
No bride should cry on her wedding day
While this venue is absolutely beautiful inside and out the owner (Jeni) however is not. I was a bridesmaid at a wedding here and I will say everything was gorgeous and the bride and groom did have a wonderful day despite all the incidences that occurred because of the owner (Jeni) and wedding coordinator (Liane)
Throughout the whole process of planning Liane was extremely hard to get ahold of to make arrangements. Having the planner does not come with the wedding it was an additional expense so it was expected that she would have been more attentive. Rehearsal was Friday at 5 which is the absolute latest they would allow it. Mind you people still have jobs, kids and responsibilities so when I showed up a little bit late..which the bride knew I would be as I normally work till 6 and got out early...Liane had the audacity to make a snarky comment to me that I should not have been late and that I needed to devote my entire weekend to the bride. This is peanuts compared to Jeni put the bride through.
The day before the wedding we had the cottage rented and when the bride showed up Jeni confronted her saying she was late and she should have been there hours ago. So now the bride and groom were responsible for setting up the venue. Jeni was the one who had the times wrong and this is the second time that she has done this. The matron of honor was in the meeting and can confirm that Jeni had the wrong time and that the bride did arrive on time.
Now on wedding day. The bride and groom had rented the bathrooms and one of the bathrooms was set up and in place at the beginning of the wedding. While we were all eating dinner the second bathroom arrived and was set up. As soon as dinner was over and they were cutting the cake Jeni confronted the bride and groom ( in the middle of the wedding!!!) saying that she was going to be keeping their security deposit because people were smoking in the bathroom. This is the bathroom that had JUST been set up and had come from the taste of East Aurora!!
And then as if it couldn't get any worse Jeni, the owner, actually sat at the bar and complained to guests about the bride and groom! After the wedding we had heard from multiple people that she complained to them, and one of them was my own husband!
When your wedding is all said and done you should look back and be able to rave about your Venue not have to warn others about it.
The owners of The Hayloft in the Grove have even gone as far as deleting negative reviews off their Facebook page. If they've deleted our negative reviews, how many other negative ones have they deleted?
Like I said before it was an absolutely stunning and beautiful venue, however it was not worth it for them to get married there with all the stress the owners put on them. -
Quality of service
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