Hawaii Tents and Events Reviews
Reviews
4.4 out of 5 rating
4.4 out of 5 rating
24 Reviews
89% recommend it
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Christy Sent on 03/25/2018Nicole at Hawaii Tent and Events was such a lifesaver. I contacted several rental companies and Hawaii Tents and Events was the only one where someone answered when I called! And their communication continued to be consistent and clear throughout the process. Planning a Hawaii wedding from the mainland--I really appreciated having such a reliable and communicative vendor! Nicole was so friendly and supportive--and she went above and beyond to make sure that our arrivals arrived at a time that was convenient for us. I would definitely recommend Hawaii Tents and Events!
Hawaii Tents and Events's reply:
Aloha Christy!
Thank you so much for your wonderful review!
We appreciate your kindness and your time.
Thank you also for the shout out to Nicole! She definitely cares very much about our brides and covers every detail. We wish you both a lifetime of happiness! Mahalo Nui Loa!
Your Hawaii Tents & Events Team -
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User2418798 Sent on 11/10/2015I am so thankful for Dennis from Hawaii Tents and Events! Dennis was so nice and comforting. Everything we rented from them was amazing! They were very professional and accommodating. We are still getting compliments on our setup! Thank you! -
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Alishia Sent on 03/16/2011I ordered my retals with them very last minute and they were very flexable and had everything that I needed. -
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Mary Sent on 03/04/2012Great job and very responsive to the multiple changes in our ceremony tent. -
Amy Sent on 07/13/2018Tracey and her team furnished our wedding with mahogany farm tables, chairs, festoon lighting, and a 4-post canopy. Everything was in great condition and looked fantastic in photos. We were very happy with the overall service provided.
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Cyndi Sent on 06/04/2012The essentials for our wedding ceremony & reception at a beach house in Waimanalo, HI. We had tents, guest tables, cake table, sweets tables, long buffet tables, guest chairs, bamboo arch for our ceremony, big pink paper lantern lights, pink up lighting, a generator, and a dance floor. A little pricey but after we decorated everything it came together beautifully. -
User863316 Sent on 07/13/2012Overall we were very happy with our decision to rent everything from Hawaii Tents and Events. Michelle helped us with the daunting task of making sure we had every little thing we needed, since our venue was basically just a garden with nothing in it. The service was great and we were very happy with the quality of the equipment.
The only reason I did not give all 5 stars was because of the extra cost they were going to charge to set up (open) and break down the tables and chairs. We were told they had to bring in an extra team to do that at a cost of $500. So my husband, my brother and father went there early before the wedding and did it themselves. -
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Bobbie J. Sent on 08/13/2010They did a good job. I would say that if they are putting up a BIG tent, they should start at 8 AM instead of 10 AM. -
User1830594 Sent on 09/26/2014Hawaii tents and events provided us all our tents, tables, chairs and wedding arch. They were reasonably priced. They do not get back to you right away and I never saw a picture of the arch beforehand as requested twice. I feel like this is a characteristic of Hawaii vendors though. -
User878435 Sent on 07/27/2012I made sure to ask for a clean tent; not sure what we would have gotten if we didn't.
Was a bit disappointed when we asked for a certain chair they offered, but they didn't have enough them for our wedding, which I found surprising for a business of their size.
Was able get permission for the tent to be setup early the day before and vendor said it was possible, but then two days prior, one guy said the couldn't because they didn't have enough workers. My coordinator called the owner to follow-up about this delimma, and he said he would assign more workers to the job and it would get done at the time that was agreed. Well, day of setup, they were suppose to start setup at 9:00 a.m. They came at 1:00 p.m., 4 hours late. This pushed back our schedule for our lighting, sound and stage setups.
The dance floor they provided was very poor. The ground was uneven and this vendor has setup for many events at this location (in fact, they are on the venue's "preferred vendor's list"), but they didn't do anything to assure the dance floor was laid down properly, so on the night of, the floor pieces were popping off and people were tripping over the edges on their way onto the floor... It was VERY dangerous and very disappointing!
Prices for this vendor was very reasonable compared to other party rental companies on Oahu, but after experiencing them, I feel you you definitely "get what you ay for", in a bad way. If I knew now what I knew then, I probably would have gone the other vendor we inquired about that had a higher cost, but better quality and reputation.
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